Ford Village shop and Post Office Tea Room in Northumberland

Called this morning as local but not visited before. Met by a young chap with zero people skills, and I’d guess the proprietors sat in the window beside the doorway. Was told by lady in subdue that for cafe, go sit through there & order at counter. Menu says scones served warm which I hate, so asked for two not warned. I can see how earned is mention as they were as stale as! When cut, went to sheer crumbs. Coffee obvs from a push button machine and that’s fine, however we couldn’t drink them as tasted chemically. Just really unpleasant start to finish and with a tip on ordering I bless £15 lighter in pocket. When there’s local competition with pleasant service and quality bakes I’d maybe suggest a rethink if trying here.

SO RUDE WE WILL NEVER GO AGAIN ABSOLUTELY NO MANNERS WHAT'S WRONG WITH PEOPLE IF ITS THEIR BUSINESS TRAINING IN PEOPLE SKILLS IS REQUIRED

Rude staff. Two ladies sat chatting at one of the tables as I walked in. I said hello and both chose to ignore my greeting. No one was in the shop or tearoom. The eldest of the ladies got up and started busying herself tidying stock. I stood at the counter to purchase tray bakes on offer. They both again chose to ignore me! What a shame as Ford is beautiful

Called in after a visit to Northumberland. Was my husbands birthday and we fancied a cake and cuppa. The cafe is dog friendly so we went inside. Not quite sure who or what had upset the hosts but whilst they weren’t rude to us specifically, we witnessed the lady in particular being short and curt with guests, particularly one lady who politely asked if they had forgotten about their order (which they clearly had!) No apology forthcoming, just a short response to say they would bring it straight out. The hot chocolate was nice, the cappuccino a bit tasteless. With customer service as it was, we probably wouldn’t return which is a shame as Ford itself is a lovely, quaint village worth visiting.

Ford is such a wonderful village that we make sure we revisit every time we are in Northumberland. This time we had time for a drink and were highly delighted with the quality of product at The Village Shop. Will certainly return again

We visited for a 3 day break and booked the B & B at short notice and so glad that we did. Although the accomodation was small it couldn't be faulted. Jennifer & Graham were the perfect hosts, the room very clean, fantastic breakfast. The B & B was situated in the small estate of Ford which is very picturesque and peaceful and was perfect for our stay. Ideally located for visiting the sights of the Northumberland/Scottish border towns both on the coast and inland. Very highly recommended for a nice relaxing holiday break. Thank you Jennifer & Graham, I'm sure we will return.

We called in to Ford & Etal on our way to Coldstream and Duns during a week based nearby in Wooler. As it was early March the estates were quiet and the weather was changeable. We were happy to find that the post office and village shop also had a dog friendly tea room and so popped in for a cuppa. Ordering tea in a cafe can often be a bit of a lottery as so many places now put much more emphasis on providing a never ending array of coffees with ridiculous names. To my intrigue and delight I was presented with a glass pot of tea made with fresh leaves. It was quite simply the nicest 2 cups of tea ever. The shop stocks Brew Tea Co merchandise and I was tempted to make a purchase there and then, however the shop owner advised that the company has an excellent website and that a monthly subscription provides the tea via the post! On returning home I ordered a two person teapot, which arrived yesterday and is now my favourite 'new toy'

This is our 2nd visit and we were really looking forward to it after our visit last year. But this time was completely different. We were very understanding when we arrived as the owner was by himself so we weren’t bothered about the delay, then a lady started working as our lunch was being served she was rude didn’t speak and was very good at giving dirty looks. Our bill was reasonable as there were 7 of us but to be honest this place doesn’t deserve people eating with them with this level of customer service !!!!

We visited this cafe on Wednesday 11th May just before 1230. To be fair the food was excellent. My husband had a pulled pork panini with crisps and coleslaw and I had a bacon and egg bap. However a wait of over 40 minutes when they weren't anywhere near full was extremely annoying. The 2 young ladies waiting on were very pleasant but there was an older, tall, grey haired lady clearing tables. She told one group waiting to sit to move out so she could clear a table. They were nowhere near her and it took her just a few seconds, she didn't even wipe the table. There was no please or sorry to be a nuisance. If she had spoken to us like that we would have walked out. They went and sat outside. After a few more minutes she cleared another table and could be heard sighing. I don't know if she owns the cafe, is manager or an employee but I have never seen such a rude attitude towards paying customers. We would certainly not go again as the service was so slow and quite honestly the decor was nothing to shout about. Not a patch on other places in Northumberland where we have eaten.

We were recommended by our B&B host to visit Ford Village as a worthwhile tourist attraction. The weather was less than pleasant but we finally arrived to find very little activity. However, outside the Shop & Post Office was a sign advertising coffee, a good place to start. Inside they made us welcome, even though they were getting back up to speed after a power cut. Very friendly owner and staff who suggested points of interest in the village and further afield. The Old Ford School House is an absolute "must visit" and also a close second is "the Wee Room" in the Tea Room.We also gave the Flat White Coffee, 10 out of !0.

Fantastic panini and weird bacon in tea cake but oddly delicious. Owners were really friendly , garden tables decorated very prettily , only five minutes from our caravan and a lovely treat following a 2 hour walk between Ford and Etal . Absolutely stunning village suspect often overlooked , can’t wait to go again.

We called in for tea and cake after a day of sightseeing. I had the orange and chocolate cake, which was a lovely combination with the added bonus of a 'slice ' of chocolate orange on the top. The tea was in a lovely glass teapot, great to judge when to pour it. My husband had a warm fruit scone and said it was the best he's had - even better than the ones at National Trust tea shops, which is high praise indeed. Lovely setting, too cold for us to sit outside but we hope to do that next time.

Bought cheese scones to take away wasn't very impressed rather expensive? Only a few visitors in the cafe, hopefully they enjoyed their food.

We popped in for tea and coffee, but the tea room was full. Instead we had coffee and ice cream to go. The chocolate ice cream was amazing and the coffee excellent. Next time we'll make it for afternoon tea.

A beautiful setting. Received a very warm welcome and excellent service - nothing is too much trouble here. The food was absolutely delicious. We had the pulled pork sandwiches, homemade scones (unbelievably yummy!!!) and gluten free carrot cake - what a treat to be able to get something GF that is so tasty. The tea is proper tea - loose leaves that had such depth of flavour. We really did enjoy our visit here and would very highly recommend.

Another trip to Ford and a meal in the Tea Room. Run by Jenny and Graham (who run the B&B where we had the most fabulous stay last year), the food here is outstanding. I had a fish finger sandwich, evoking memories of childhood, and a side order of Jenny's coleslaw (worth the trip for the coleslaw alone - if they sold it I would buy it by the vat). Dessert was a scone with jam and cream, made by a lady who lived just around the corner in the village. Jenny and Graham continue to be incredibly warm and friendly and can't do enough to make your visit one to remember. Can't wait to have yet another visit to this fantastic gem of a place

I had a great cup of tea and the owners were just as warm and lovely. They recommended places to visit in the very pretty village of Ford. Thank you

We ordered a bacon butty with crispy bacon, a scone with jam and cream, and two teas... all of it was perfect! Staff were friendly too and keen to get everything just right for us. Highly recommended.

A superb coffee, excellent home cooked food and brilliant staff. What more could you ask for. Well worth a visit when restrictions are eased

Graham is brilliant. I emailed on the Thursday and booked a bike for the whole day on the Saturday. It was raining pretty hard, and Graham emailed me to see if I wanted to cancel, but I went ahead anyway! He had the bike ready,...

The Village Shop and Post Office in Ford village is undoubtedly a photogenic spot. It is also a tearoom but, as we only bought some very good ice cream, I cannot comment on their further services. Situated in the beautiful little hamlet of Ford it...

Recently stayed here for the weekend and the hosts were very accommodating and welcoming. Breakfast was included and even gave us extra treats. Highly recommended

Called in to the tea room for much needed refreshments after a long walk which took in Ford Moss and Routin Lynn Waterfall. Seeing as it was rare warm sunny October afternoon, we were able to take advantage of the outdoor seating, which made for...

We have stopped and stayed here for three times and everytime it gets better the breakfasts is fantastic the room lovely warm clean and comfortable .the owners Graham and Jennifer are perfect mine hosts and would highly recommend it to anyone .If you find fault...

We came across the village shop by chance on a visit to Ford. Excellently setting and very helpful staff. Scones were brilliant with our tea and coffee in an exceptionally relaxing environment. Cyclists, walkers and drivers were represented during our visit that preceded a trip...

Lovely cafe .Had the quiche and salad and the wife had a ploughmans really nice food .Very friendly staff good prizes

The Post Office and Village Shop also offers a warm welcome to the weary traveller in need of food and water. Just passing through the village to see the Lady Waterford Hall, we called in for soup, sandwich and a pot of tea. Fresh, homemade...

Luckily the sun was shining when we visited Ford. A walk through the village to the church is a must. We then headed to the Village Tearoom. Fairly small but we were able to sit outside in the sunshine. Tea was served in quaint glass...

Our walking round Ford and Etal and arrived at the Post Office where we found a surprisingly good lunch coupled with a story about the PO now and 50 years ago when i worked in a PO many miles north

Very pleasant. Great gluten free carrot cake and tea made with tea leaves, which is always awesome. Dogs allowed in as well, so this couldn’t be improved.

Sitting outside in the sun with a cup of tea and cake was a real pleasure. The owner and his wife were so pleasant and helpful and everybody there seemed be enjoying themselves. Negative comments from some reviewers are disappointing - what do they expect?...

Called in to this tea room for the first time although I’ve enjoyed visiting the village before. The area and the name “village tea rooms” would suggest we would have had a good experience. The owner was really pleasant and it is hard to be disparaging but the cafe is not appealing at all. Plastic table cloths and very cheap looking furniture greeted us. We ordered coffee and tea cakes . I think the teacakes must have been toasted in the oven because they were soggy in the middle and hard on the outside. The shop is on the level for anyone with problems but the toilet facilities would be impossible for anyone who was disabled or big in size. How health and safety passed it I’ll never know.This area need a more upmarket coffee shop but I wonder if there would be enough support to make one viable.

Visited the tea room while on a walk between Ford and Etal. Service was fast and latte was lovely. Cheerful owner too. Yes the toilet could be larger as if you are a plus size person you would have difficulties. Would certainly go back.

We stopped here for afternoon tea and were so disappointed. The village of Ford is beautiful, it could be a setting for a Miss Marple mystery and we hoped the Ford Village shop and Post Office and Tea Room would be a quaint tea room in the English Village tradition. We were sadly let down, plastic table covers, artificial flowers and a very depressing menu. One of our party had egg mayonnaise sandwiches and tea. The bread didn't seem fresh and the sandwich was accompanied by some corn chips and very poor quality coleslaw. The toilet was so small that it couldn't be accessed if you weighed more than 4 stone. The proprietor blamed the previous owner and directed people to the toilet in the museum which did not please the staff on duty at the museum. One wonders if the lack of a useable toilet breaches local authority rules for food premises. We couldn't help feel that a village as beautiful as this would benefit from a really good traditional tea room that people would be pleased to visit, however the sanitary arrangements would have to be greatly improved.

We visited this Post Office and bought cards, unfortunately we did not have ime to linger, however this and the whole village are worth re-visiting

Volvíamos a nuestro hotel en Coldstream buscando un café cuando vimos un cartel para Ford Village. Al entrar fue bastante surrealista, los jardines estaban inmaculados y lleno de flores. Había unas pocas casas y una iglesia un pueblo café/tienda y oficina de correos, todo en uno. Tan pintoresco. Entramos y fuimos recibidos por el propietario con su hijo hijo. Él nos mostró a una mesa y tomó nuestros pedidos. Hay unos 6 mesas, además de algunos al aire libre. El lugar es muy pintoresco. Nuestras bebidas traídas seguido por nuestra comida. Todo recién hecho y muy sabroso. Tuvimos una charla y una risa con el propietario y su ayudante muy útil mientras pagando. Nada era demasiado problema, un pequeño gran descubrimiento en un pueblo increíble x

Visitamos aquí por una recomendación, y por suerte el clima estuvo excelente. Nos sentamos y disfrutamos de una merienda muy agradable. Bollos recién horneados frutas, mantequilla, mermelada y de cuajada con un té más excelente, llegando a menos de 16 libras por cuatro personas, que creo que es un precio muy razonable. El hombre el establecimiento es super amable y es excelente onda. Me volvería a lo recomendaría a cualquiera para una merienda, ya que es de calidad y los alrededores son de una novela de Agatha Christie.

I wish you could award 1/2 stars as I would happily give this little Cafe 3.5 out of 5. Friendly service and generous cake portions. Lovely setting if sat outside.

You can sit outside and admire Lady Waterford Hall and a great view of an unusual and lovely village ie the shop is in a choice location.

We had a pot of tea and latte whilst browsing the internet. Coffee was piping hot and a little bitter. The room was very bare, needs warming up to make it more welcoming. Outside seating. Friendly welcome. Free wifi. Tiniest toilet ever!

We visited after a trip to this wonderful, quiet and picturesque village. An interesting castle...a fascinating church and lady waterford's hall. This tea shop/post office is across the road from the hall. Small space..limited menu...friendly staff. This is a great pit stop.

drop in here for a cup of coffee or tea after walking around the village or visiting the museum.This is good for just a drink and a snack and light menu.Plenty of seating inside and out.the toilet is not good for anyone as a very tight squeeze (toilets in the village or museum) parking is on the street .

We were on a bus trip and we stopped off here.Tables all nicely set service quick which was needed as our time was short.The scones were freshly baked and served with clotted cream and jam.The village was small and quaint.would like to re visit one day.

Situación encantadora en un pueblo precioso pero por desgracia muy decepcionante. Nos sentimos que habían sido adoptadas para el servicio de limpieza. Los dos cafés negros que pedimos resultó ser simplemente café instantáneo y teníamos dos piezas de Victoria bastante sólida esponja por £8.50 . Nos pareció que el café se debe explotar los turistas en este pueblo pote de miel sabiendo que no volveremos. Vivimos en la zona y no pensamos volver.