Fooddirect2u Norwich in North Norfolk

Had a really enjoyable meal here last night. Great spring rolls, and loved the seaweed.

Hot & Sour Soup (5) was excellent. Decent Sweet & Sour Pork HK (4) and Thai Satay Chicken Skewers (5) were fab. Lovely Prawn Crackers (5). Mushroom chow mein (3) was more steamed than fried, maybe due to time in the container getting it home.

Decided to try one of their set dinners for two and eat in the restaurant on 26th April. They served us our starters but never did get the mains! We patiently waited approx. 40 minutes after finishing starters before asking why our mains had not arrived, a further 20 minutes then passed of us asking repeatedly, watching multiple takeaways go out the door and being told our mains were on the way before we gave up and realised we were being lied to. ‘Manager’ eventually emerged from the kitchen, was completely unapologetic, admitted our order had been lost between restaurant and kitchen but attempted to blame other members of staff rather than admit he was the failure. Feel sorry for the young girl working there who was trying her hardest but clearly being let down by poor management. I paid for the starters and drinks which we had consumed before leaving, on reflection not sure why as they deserved zero payment. Even making the payment the manager was extremely awkward demanding cash payment, then handing me a scrap of paper with account number and sort code on before eventually agreeing to use their card machine! Will never visit again and adding this review to help others not make the same mistake of trying to dine here! EDIT: Owners response to this review which he seems to have now hidden only reinforces how unapologetic and rude they are here. Response from the owner: "What a beautiful novel! With your talent, you definitely achieved a very high score on your university essays. However, there are some areas where you could improve your writing. I recommend you watch a TV program called Makka Pakka. It might inspire you to write an even better novel next time, perhaps you will write a prefect novel story in another food restaurant or takeaway when you visit them! Again Thank you for your story!”

I enjoy their takeaways but all to often their phone is unanswered.

Blimey. I have had Chinese take aways all over the country. I didn’t know what to expect here as it was my first time having a Chinese from here. It’s the most gorgeous, fresh tasting , well presented full of flavour meal we could ask for. My little daughter usually only picks at her Chinese take aways back home , she couldn’t stop eating this. What an absolute credit to take away food this is. When someone cares about food , they produce something great , this is something great. I am a VERY happy customer and will have one every time we come here on holiday. Thank you. ( and the staff are super friendly too )