Flourish Farm Shop Cafe in Bath and North East Somerset

My husband and I first went to Flourish a few years ago and happened upon it for an impromptu breakfast and we thought “what a find”. Fab farmhouse feel, welcoming, warm, great menu with local produce and decent espresso. We raved about it to friends and advocated for the business. I’m afraid to say that a friend and I came today and my experience couldn’t be anymore different in contrast and was shocked to find this had been her recent experience when dining with another friend. It was 9.30 so relatively early, there were a handful of customers. We were shown to a table and frankly abandoned there. 15-20 mins went by without an offer of drinks. I was close to leaving as we were short on time anyway. We had to go up to the counter where I interrupted the barista kneeling down styling his hair in the reflection of the coffee machine. He looked and said “everything ok?”. I asked if it was still table service and he confirmed it was and said I’ll send someone over. Another 5 mins and then he comes. Takes our order but looks really unhappy about doing so. Another 20 mins and our breakfast comes, not complex scrambled egg on toast and veggie breakfast. The eggs were cold and toast served without butter. Odd. Our drinks of orange juice and coffees had still not arrived. They came a few minutes later. I would have complained about the eggs if I was confident it would be rectified quickly but they didn’t return to check on us. At all. 40 minutes after our food was brought to us we were sat with our dirty dishes and without offer another drink or our bill. We would have had another coffee. We approached the counter and asked for our bill there and then without as much as eye contact from the server. Leaving our table dirty behind us and heading to Brislington to find another spot for coffee elsewhere. Really unimpressed in how it has gone down hill. They have of course, like all establishments put their prices up hiding behind the excuse of inflationary rises. However, that is all well and good if the service and food is impeccable for those rises. £3.25 for a thimble of orange juice, a mixed fruit smoothie is £6.25 a glass… lost a sense of reality there with competitive pricing. We were really disappointed and sad to say that we won’t be recommending it anymore. Eating out should feel like an experience and a treat when spending hard earned money. I felt like part of the team with how much I had to interact with the staff; when I should have placed my order, enjoyed my food and the time I had with my friend. Sad to see that the business appears to riding off the previous efforts when they invested in getting people through the door; but now don’t see merit in keeping them there. If feel like I do, they may not ever be back.

Lovely food, lovely venue, awful toilets. If you must have everyone in together at least move the urinals so I don't have to pass men using them. Yes there is one separate disabled toilet but another wouldn't hurt.

I visited here for the first time on a Thursday lunchtime, the car park was full and I am not suprised why. The cafe is inside a farm shop including a butchery, it is all well presented and clean looking. We were quickly seated by the pleasant waitress who returned quickly to take our order from the wide menu. The food was fresh and delicious, and reasonably priced. The toilets were immaculate.

Despite being busy we were seated quickly, service was good with friendly staff. Brunch was nicely presented and was freshly cooked.

I love this place! Excellent local fresh food, plus a great selection of fruit & veg, and delicatessen, plus foodie gifts. Easy out of town parking. The restaurant serves excellent tasty food at a very affordable price. My family includes veggies and gluten free and meat eaters and we were all v happy with our meals. Smoothies are great. Space for children and you can sit outside under the umbrellas on a sunny day.