Based on 68 opinions finded in 1 websites
Based on 68 opinions finded in 1 websites
Nº 202 in 323 in Breckland
Nº 52 of 72 Other cuisines in Breckland
Opinions
Great little spot , food is top notch I love that they are about using up everything there no wasting food , place is spotless what more can you ask for
Orla L . 2024-03-25
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I live in Dereham and have visited this lovely place a few times now. I managed to grab a too good to go bag earlier this week and even the value and quality in there was amazing. I'm Questioning why I'm actually putting this on here as they go in seconds and I don't want to limit my chances of getting one even further! But, yes, absolutely lovely staff, stunning food and a convenient location! I am a fan.
Ellie W . 2022-09-18
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We visited Flour & Bean on Friday morning when the market was on. Lovely little place with great coffee, some nice pastries and very tasty sandwiches. Very pleasant.
Anco M . 2022-07-08
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Called in for a late morning coffee and cake. Good coffee and excellent cakes. Their menu is very good and the staff were friendly and helpful. Excellent.
margoyle . 2022-05-09
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When our order arrived there had been a mix up. Even though I was clear about what I ordered and my wife had also heard me do so, the person dealing with it loudly insisted I was wrong, backing up the person behind the till who had made the error. It seemed it was all about denying any mistake as opposed to responding to a minor problem in a professional way. The food was actually very nice.
Peter G . 2021-11-26
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My wife and I regard this as a personlafavourite. The staff are friendly, the drinks both tea and coffee excellent. The cakes well what can I say.The choice is huge and always fresh. If you eed a breakfrom shopping try it. We are regualrs there and love it.
Harnser48 . 2021-10-18
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Called into the flour and Bean for early morning coffee and cake .Beautifully clean staff excellent,cakes amazing ,fantastic place to grab a coffee and delicious food would highly recommend
Annegmail . 2021-07-31
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Great little cafe. Great customer service. Good coffee (they know what a flat white is). The meal deals are good and the cheese straws were flying out the door whilst I sat there. A nice friendly cafe for a lunch stop or take out.
Artypals . 2020-02-10
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Lovely warm welcome! Fantastic sausage bap and bacon bap for husband. Coffee excellent too. It is a rare thing to find a good cup of coffee. Thanks ladies. Much enjoyed
118lucyh . 2019-12-12
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Visited today with my partner and had a very pleasant late lunch. We enjoyed a very nice meal deal for £6 sitting in the small cafe.
Tim S . 2019-11-16
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We arrived at 4.15pm on a Saturday. Cafe closed at 4.30pm. We asked for coffee but were told that they had already turned the coffee machine off. We asked for tea and also ordered some cookies. We Sat down and were served tea in takeaway cups and cookies in paper bags. No China mugs, plates, napkins as the other cafe visitors had. It was obvious that the staff wanted us out as soon as possible. In fact they clearer up around us. We left at 4.25pm with our takeaway cups and the cafe was closed behind us. Apart from this unwelcoming service we noticed that the food counters were swarming with wasps and flies so probably not a good place to eat anyway. The tea and cookies were nice enough. Would not return.
thebotleys . 2019-08-18
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Very tasty Cornish pasty , toilets outside, round the corner and up steep stairs, so not good for the elderly that might need to use it.
susie1950 . 2019-07-21
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Flour & Bean is a great small cafe just off the Market Place. Lovely atmosphere with friendly staff. Pastries are superb - particularly the Apple Strudel and the Danish Pastries. Sausage rolls good as well. Eat in or take away. Recommended
keiths960 . 2019-07-16
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Staff are lovely the food is great and so so fresh, always my go to for food and a coffee stop and never disappointed, I highly recommend
Georgiana2222 . 2019-07-11
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Popped in for a quick coffee and cake whilst on holiday in Norfolk. We had visited the Potter Heigham store several times before so was pleased to see a familiar store whilst visiting Dereham. Same great service and friendly staff. Great selection of bread and cakes. Opted for Belgian bun and wasn’t disappointed. Even picked some up to take home along with some delicious sausage rolls. Looking forward to our next FAB visit.
Becks I . 2019-06-11
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We called in for a drink, and ended up buying a lovely carrot cake, and some sausage rolls. All the items for sale are home made, and the smell in the café was lovely. Prices were very reasonable. Some items suitable for vegans.
413Darla . 2019-06-06
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Having used this establishment on numerous occasions, with its pleasant staff and lovely cakes. I decided to take my parents for a cuppa and a cake. The girl (with the top knot, whom I’ve never come across before), I would say young lady but that describes a female who is personable, who served us was brash, impatient and overall rude. When taking our order she barked and talked over us and grumpily called our drinks order to her colleague and walked off before we’d finished ordering the drinks. Obviously she heard my comments about her rude manner, as I don’t mince my words or whisper my disappointment, and either mentioned it to her older blonde colleague making the drinks, I believe she may be called Sharon, as when Sharon brought the drinks to the table she plonked then down with no smile, more like a bulldog chewing on a wasp, and barked what the drinks were and walked off. Our cakes were not brought over. We waited and eventually had to ask for our cakes. The first girl who took the order brought them to our table and and didn’t even speak and just plonked them all in front of me!!!I’m very disappointed by this visit and won’t be coming back to the establishment again. Some customer focused training wouldn’t go amiss.
Katzbatz . 2019-04-03
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Service was excellent, welcoming and warm. Very wide choice of cakes and pastries including Norfolk Shortcake a meal in itself and delicious. Good coffee and tea. Recommended
Harnser48 . 2019-01-27
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Dereham is not blessed with many stylish cafes. So Flour and Bean shines like a beacon. It's simple approach of good food served with great service makes this a go to place if you are in town. I was impressed by the way the head waitress spoke with some tourists in fluent German, nice.
X7326steven . 2019-01-06
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This little restaurant serves lovely cakes and good quality coffee. You may have to wait a bit for your order to be delivered but it is worth it. We have not sampled main courses but they look promising.
Sally W . 2018-11-25
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Great little pavement cafe in central Dereham. Great snack food, pastries, etc and a comfy atmosphere
Alfie C . 2018-08-22
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Always pop in for pasty, crisps, latte and a cake (Eccles a fave) when in Dereham on the bike and never lets the standards drop Top place with great food
mangle62 . 2018-07-23
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Stopped with a friend and my dog for a coffee, toasted teacake and a cheese scone (all were delicious and freshly baked)
BarrowsJJ . 2018-06-08
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We visited the branch in Fakenham earlier this year, where we had a warm welcome and a lovely lunch. So the Dereham branch was an obvious choice when we were in Dereham at the weekend. This café is smaller, and felt a bit more cramped, but lunch was just as good - a Panini, baguette and good coffee. Very reasonably priced, and service with a smile.
MimiatWi . 2018-06-05
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Good friendly customer service. Great sandwiches, sausage rolls especially pork and apple. Lovely cakes. I am a regular visitor to flour and bean
Toursie . 2018-04-29
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Came in earlier today around 2pm, we were 'greeted' by a staff memeber with an iPad shoved infront of her face. Didn't put it down to serve or even say hello. There was a gentleman in the back who eventually came out to serve us, all the while this other staff memeber was just stood, right at the front of the counter, on the ipad. Incredibly rude, I work in customer service and if I dared do that I would be sacked faster than I could count to 1. Tried to ask a question which was ignored as obviously technology is more important nowadays than customers? If you need to be on it so badly, go out the back and do so, never infront of paying customers. Ordered a piece of cake, supposedly meant to be chocolate and caramel, but tasted like just plain generic cake, absolutley no flavour what so ever. Dissappointing as other visits here have been good.
MrsKTE . 2018-04-26
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Really lovely and welcoming staff. Food was presented nicely. Warm drinks and tasty food. Couldn't ask for better
Niamh S . 2018-03-02
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Really good range of fresh food which should please everyone; just wish there had been gluten free food on offer which is not difficult to accommodate these days!
Paul H . 2018-02-20
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Called in yesterday for a roll and a drink had a nice roll made whilst I waited ham and tomato with a bottle of water
Brian B . 2018-02-04
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Some of the best bread I’ve ever had. Love this place and will be back regularly. Staff are friendly and helpful too
Stuart H . 2018-01-09
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I pop in here about once a month and as always seems a little chaotic untidy but friendly and welcoming.
alanclare . 2017-10-21
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We were touring Norfolk and dropped into Fakenham to visit market. Needing a cuppa we were attracted by this cafe...
Steve S . 2017-09-30
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Came in as greggs were full found dirty floor two tables not cleared or cleaned but wanted a drink ordered two hot chocolate sadly devoid of taste (watery )
Wonkycabbage92 . 2017-09-25
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Lovely little cafe /cake shop in centre of town..comfortable place to relax, good coffee and lovely selection of homemade cakes and buns.
Alfie C . 2017-08-10
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We had trouble finding a place to eat that was open on a Monday lunchtime. With the car park ticket...
MagsB57 . 2017-08-07
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No podría pedir un mejor servicio ni pasteles. A pesar de estar tarde en el día no hay prisa ni presión para salir.
Martin T . 2017-08-04
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Si te encanta su café y su panadería productos entonces este café ofrece.
LongSufferer . 2017-06-12
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Metimos en la tarde un sábado, tomando un par de copas y pedir un par de paja de queso. Nos proporcionaron cuatro, y un rollo de salchichas. Luego preguntamos a comprar 4 té tortas grandes para salir con nosotros por £2. 50 - nos dieron 8 libras de madrugada 3. Luego un pan a mitad de precio.
Clivel_98 . 2017-05-27
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Excelente casa de café en el centro de la ciudad y es el perro. Excelente comida a precios razonables. Podrían beneficiarse de unas cuantas más mesas afuera. El personal es encantador.
253julian . 2017-05-08
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Visited for a hot drink and a snack, Hot chocolate was luke warm and toasted sandwich was tasteless and the side salad that came with it was limp and the lettuce brown ,and 10 pounds 55 pence for 2 hot chocolates and a toasted sandwich , definately not worth the money , Greggs across the road is a much better option
NorwichTulls . 2017-01-25
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I went for the soup, asked for no bread but got it anyway. A bit disappointed by the small soup size especially since I didn't want the bread - still got charged, I'd say no more than 4 tablespoons. The takeaway sandwiches and cakes looked very good. A small cafe with half a dozen or so tables, good management she seemed to be on point, all but some tables were getting neglected - there is not a lot of choice in Dereham so quality wise its up there in a non competitive market.It is the sort of place thats ok to go solo - coffee looks ok, but I went for a nice pot of tea again not the biggest.
zenaLee . 2016-12-21
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There are a few coffee shops in Dereham but this one is right in the centre of the town and serves as a bakers as well so you know the cakes are freshly made! We had a lovely window seat and watch the world go buy whilst we enjoyed a cuppa and toasted tea cake! They have lots of other freshly made foods including savoury as well as cakes to eat in or take away!
R P T . 2016-11-24
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Stopped in for a coffee and a cake with eldest daughter today for the first time and was impressed. Nice coffee and friendly staff, prices and selection reasonable too. The seating area as described is small but not overcrowded with tables. Definitely revisit to try something else!
Steve R . 2016-10-01
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stopped for a quick break for coffee and cake, lovely and nice friendly and helpful staff, will visit again
Carol L . 2016-09-07
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Always like the food in here. They have some lovely cheese straws and the cream cakes are lovely. The restaurant is small but food can always be taken away.
Julie R . 2016-09-03
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On every visit the food has been of a very high standard, and the staff are fantastic. Polite and fast.....Thank-youDj Mick
MICKDJ . 2016-08-18
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I have been going to the Flour and Bean now for some time now and I felt I should put pen to paper as you would say.Be it for just a cup of coffee or a meal the service is always good. Who ever serves you there is always a smile that says, Welcome. With their large range of meals and sandwiches, if by chance you want something different they are happy to make it for you. your order is delivered to your table inside or if you wish outside as you watch the world go by. Your Manager.A very active young lady who is aware of what is going on in her shop .Her smile and mannerism makes you feel at ease and a knowledge that she leads from the front.Due to her I now buy their freshly baked bread. Beware, go early as it seems to sell fast.There is only one point I would make. Don't Change.
_crockettmichaelj . 2016-08-08
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This little shop is lovely . Very quaint . Small seating area inside & outside . Lovely bakery. They sell cakes ,bread , rolls , etc . Very helpful staff willing to serve you .
norfolk690 . 2016-07-17
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There are quite a few coffee shops in Dereham, and flour and bean are amongst the best here, the coffee and food are always good, the girls serving are always pleasant. Worth a visit.
willikings . 2016-06-15
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Have had a take away from here on many occasions. The food is always good quality and the staff are lovely! They do tend to sell out of things quite quickly during the lunch time rush, so best to get there early! On our last visit they had run out of all vegetarian panini, but the Lady serving offered to make a fresh one for me (even though they were very busy at the time). Just lovely customer service.I regularly recommend this place to anyone coming to Dereham.
Bathgory . 2016-05-18
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quite a cozy little bakery but how difficult can it be to operate the till? Most people who visit will be nipping in for a lunch break and just don't have the time to stand around for literally minutes while the girls - some have been there a while - try to work out how much something is, and then worse, try to enter it on the till. So okay to visit, but not if you're impatient - like me!
HeadAcheOnASunday . 2016-05-12
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Have used shop both as take away and to eat in. Have a range of cakes for sale but the selection does seem to vary and certain items do not always appear for sale. When eating in, food is prepared to order and staff are friendly. Very limited tables and seats
Peter12101948 . 2015-12-22
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Have never eaten in (only taken food away) so can't comment on that but the food is always nice. They have made me a few rolls while I wait as they had sold out of the ones already done. Could do with a few more staff and possibly more wasp control in the summer but this place is nice if you are like me and just want to pop in to take something home. It might also be worth noting that this place is tiny so expect to be asking people to move out your way.
MattABCD . 2015-10-10
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Only just got trip adviser to write this review to warn people about this place! The owners should be ashamed of themselves, i came in here with my sister and mother to have some lunch and I was made to feel so unwelcome by a German woman who sighed after I said something or every order I placed, when it was served the plates were dirty and the salad was dry with no dressing....I also had the 'chicken' coronation sandwich with no chicken served in between the driest bread I have ever tasted. My sausage roll that my mother had was burnt at the bottom and had no Apple in the specifically asked 'pork and apple sausage roll, and the fact that some of the staff were rude. The only lady wasn't was the blonde one, I think she said her name was Kate?! Who made us feel welcome, had conversation with us and always seemed to be smiling with the customers. Just such a shame I was greeted and treated rudely by the others. Such a shame as I used to love this place but it's gone so downhill. Floor looked absolutely filthy as well.
f0odl0v3r . 2015-10-05
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Back in Norfolk for a family occasion was the perfect excuse to pop into my favourite coffee shop, having throughly enjoyed the experience last year.We didn't recognise a single member of staff from last time, which was a shame as they were all lovely, instead we were greeted by a very abrupt and grumpy lady with a heavy German accent.Whilst placing my order with her she was talking to someone else at the same time which I found very rude, and there was no welcoming feeling at all.I ordered 2 flat white coffees for my husband and I, the children had juice cartons. The coffee was good, although warm not hot.We all had sausage rolls which looked very pale and were soggy underneath, not very nice.Compared to our visit last year this was a huge disappointment as what was a fantastic little coffee shop with happy staff and delicious food seems to be the complete opposite.A real shame.
UkMegan77 . 2015-10-02
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We were attracted in by the board outside offering a hog roast roll for £3.50. It had only just gone 12.30 at lunchtime and yet there was only enough of this meal left for one of us. It's pretty poor to run out so early on in the day. We didn't have to wait long to be served, which was a good thing, although the staff completely forgot about one of the coffees on our order - we had to chase this up ourselves. Due to it being the last dregs they had, the hog roast roll was full of the crackling parts. Not exactly what we had in mind. The meal came with a salad on the plate but no cutlery was provided to eat it with. We then discovered that the £3.50 price advertised on the board outside was only the takeaway price. Nowhere was this stated. Overall a very poor experience and we will not be visiting again.
ncfcl . 2015-09-21
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Nothing wrong with this cafe worth reporting. It has its place as somewhere you can go for a coffee and snack and know it will all be as expected. Don't expect anything very inventive but what is served is perfectly ok, if just a bit on the high side on price. Thirsty or in need of a sausage roll, I'd go again without hesitation.
M P . 2015-09-02
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On a corner near the market place almost opposite its larger rival Greggs it can certainly hold its own. Normally friendly helpful staff, a warm welcoming light interior, window seats that provide the perfect place for people watching and snacks light meals and drinks to suit most tastes. The sausage rolls are particularly good for a start to the day with a latte and let yourself be tempted to a slice of cake or a pastry you won't be disappointed. Soup and sandwiches for lunch and takeaway some ot their delicious bread for tea. The last time I was there on a wet afternoon thinking I had plenty of time before they closed I saw seats available through the window went in only to be told half an hour before closing that that part of the restaurant had been cleaned and was closed disappointed I walked out and acoss the road "David lost to Goliath" on that day.
Ray G . 2015-08-31
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Good for lunch, all freshly cooked in front of you, tastes good and reasonably priced, could do with more seats!
Abigail1968 . 2015-08-06
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Small chain coffee shop on a corner location with standard fare served in a clean environment , handy if you are waiting for a bus as you can see the bus stop and arrival of friends.
chuckwow . 2015-07-04
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I am a breastfeeding mother and I often go to flour and bean to have a coffee and feed my baby. The staff are always very friendly and I'm always made to feel welcome! The cakes are a delicious added bonus!
Jen J . 2015-03-05
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I'm not one to complain usually but I was disgusted with the attitude of staff in this place. Simply not good enough, won't be stopping in here again for a coffee in a hurry mark my words.
Jack B . 2015-03-04
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have been in here about 6 times for coffee and a light lunch. Sadly the last, two visits have not been as good as previous times. I had a prawn and salad roll which was absolutely tasteless and the bread was dry so I left most of that. The coffee was OK. What did bother me though was the very grubby and slimey cutlery we were given. It honestly looked like dirty ones had been given to us by mistake. I didn't say anything as the shop was busy and there only appeared to be one girl working at the front of the shop. Luckily I had a plastic spoon in my bag which I used. I don't know whether they've cut down on staff but the general cleanliness of the cafe area was not good and tables were left for far too long before they were cleared. Shame because it used to be good.
PennylaneEastAnglia . 2015-02-21
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Lovely little Bakery and Café with a superb range of Bread and cakes as well as hot simple food. sausage rolls and Pasty for very good.
Craig1264 . 2014-09-22
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Have just spent a week in Dereham visiting family and felt I had to write on here to share my experience. My husband and our 3 children popped in to flour and bean for our lunch one day last week. We were served by Kate, who I now know is the manager, and we were very impressed by her customer service and the patience she had with our very indecisive children! Our food and drinks arrived very promptly, the coffees were amazing (flat whites) and the food was delicious. Me and my husband had a hog roast baguette and shared a Cornish pasty and pork and apple sausage roll and the children had sausage rolls and cookies.Flour and bean Cornish pastry's are to die for, as are the pork and apple sausage rolls which I had never had before.We also had some freshly made cheese scones which had just come out of the oven which were gorgeous.During our visit, kate and her team couldn't of done enough for us, and you can see how hard they all work but so lovely to see it done with a smile.A truly enjoyable experience and we will definitely be back.
UkMegan77 . 2014-08-10
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Good choice of hot drinks and snacks, great selection of cakes but if here in the morning have a sausage sandwich, great sausages on fresh bloomer bread. Lunchtime, apart from Sundays have the roast pork baguette with crackling and apple sauce, delicious and very reasonable.
abbo8 . 2014-06-03
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i love going to flour and bean on my day off to get a hog roast .the hot roast are really nice and worth £2.79 .they have the hog the ready for dinner time.
Ally C . 2014-03-20
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I have eaten in the Dereham Flour and Bean many many times . They are simply the best in Dereham . I was prompted to write this as every time i go there they excel themselves in the quality of food and their customer service is second to none. Well done to the team that run this branch I was so impressed I asked if I could take the picture below .
Nanz B . 2014-03-02
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I cannot rate this little place enough! Every thing, and I mean everything, is home made! You would think with home made produce this would affect the price? Absolutely not! You get so much for you money! An excellent variety of foods ranging from savory to sweet! The staff were very helpful and even made me up my own sandwich from scratch there and then! Service with a smile, just excellent!
Amanda D . 2013-08-23
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Best coffee I have had since arriving on holiday from New Zealand. My 12 year old also loved the sausage rolls!!
Yvonne K . 2013-08-22
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Hi to all at Flour and Bean Dereham,Yesterday Tuesday 20th,August 2013 we took our Sister in Law from New Zealand to Dereham to sample the market,before leaving we did our customary visit to "FAB",we had Coffee,Cappuccino,Scones and a Bacon turnover.Sister in Law was well impressed as she likes her coffee made with Soya milk and FAB was able to oblige. We always visit FAB on our visits to Dereham and have always found the place clean,Staff polite and friendly and the food and drinks excellent. In all it was a very pleasant way to finish our visit to Dereham.3 very satisfied OAP customers,
Alec P . 2013-08-21
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During a recent stay near Dereham calling at the Flour and Bean became a morning ritual. Great coffee, super staff and bacon butties to go. Life doesn't get much better than this. Also great for Lunch and the baked goods were superb, carrot cake definitely got my wife's vote.
DINKETravellerII . 2013-06-28
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I've been in enough to try a few things offered. Coffee is okay and the cakes are great if they're fresh, but I have been on the receiving end of a cake being passed its best. Don't sit in at the rear of the shop if you want a coffee and relax, the staff crashing around in the kitchen and in the wash up area can be a bit much.
Lisa P . 2013-04-19
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I popped in here for a snack.I had vegetable soup with a granary roll and a diet coke,which was good value at under £3.They were fairly busy,so I had to wait about ten minutes,but they provide papers to read so it was not a problem.The soup was really tasty and it was nice to have something hot in the really cold weather.All the staff seemed friendly and I would eat here again.
LaurenGilmore . 2013-04-09
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good coffee but very slow service we waited for twenty minutes for 3 coffees and one tea just glad we were not having anything to eat
carer050 . 2013-04-07
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Stopped in here today with my step-daughter for a bite to eat. I have visited here before, and have found the baked goods really good, and the food generally so. In today's visit I found the experience average for a coffee shop/bakery cafe. The dining area is a bit cramped with small round tables and metal/plastic combo chairs. The background music which was pop was a little on the loud side for conversation.The service was okay with the order placed at the till, and food brought to the table. The staff did seem a little over stretched though.We had a tuna panini (which was served with potato wedges and some mixed salad) and a jacket potato (served with crisps and a side salad). The potato was good sized (but slightly over cooked but nonetheless good). The coffee was a little bitter in tone, but okay.Once again this is a good place for a quick bite, not extravagant by any means, but with nice pastry. It is by virtue of the baked goods that I give the food a 4 rating.
padreray . 2013-04-06
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183 Opinions
My mother and I arrived for lunch on Saturday. Firstly we were shown to a dirty table, rings from cups and salt or possibly sugar. As my mother has a walker and had taken her coat off and sat down I didn’t ask to be moved but cleaned the table myself with antibacterial wipes I always carry. We ordered drinks and food which you have to pay for upfront so no opportunity to refuse to pay. The drinks arrived, one of which was a bottle of water but no glass. I asked for a glass which the waiter came back with. The glass was dirty. I waited until the food arrived and asked for a clean glass. No apology was given for bringing me a dirty one. My mother had loaded fries at £11. Well I could see the crispy onions, crispy because they were those dried ones you buy in tubs in the supermarket, but no sign of any cheese. I started to eat my bacon, Brie and red onion chutney panini. Well I had bacon. I looked inside for the Brie. There was a sort of stain which was obviously the Brie. I’ve never managed to cut a slice of Brie that thin myself, I suspect they could see through it when they lifted it up. As for the chutney, I found a few soggy bits of tasteless brown stuff. I noticed my mother poking her chips about and asked her what she was doing, she said ‘looking for the cheese’. I asked if she’d found any and she said ‘not really’. She pushed the bowl away and said her legs were cold. We had been sat in front of the entrance and the draft was awful. I asked her if she wanted to go and she was out of her chair faster than I’ve seen someone of 88 move in a long time. All in all a most unpleasant lunch. £11 for a bowl of chips and dried onion, and £10.50 for a bacon roll. Very poor indeed.
1046 Opinions
It was totally packed out to mark Remembrance Sunday. I had quite a wait for around 15 minutes, but the staff was really pushing out orders and getting the queue down. Quite a few empty places to sit in and staff clearing as customers left. Good team work 👏
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