Subway Swaffham in Breckland

Didn’t turn up and then sent a message saying it would be another hour! Absolutely shocking!

you're delivering to the wrong address

I paid extra for rotisserie chicken and paid extra for double and I hardly got any rotisserie chicken

Didn’t ask for lettuce in my sub but got it and I asked for peppers but didn’t get any.

I haven’t received my order but it’s saying it’s been delivered.

we haven't received are meals and it's never happened before and tried ring subway swaffham no answer and I would like it delivered to right address and my kids are hungry

Delivery was pushed back slightly but it was well worth it

Was great - except didn’t choose to have jalapeños on the nachos but was delivered with them on so couldn’t eat them. Other than that was great.

Arrived before estimated time! Fast service and all order was correct and hot

Delivered earlier than the time said, food was piping hot, great as always 😊

Came earlier than the time given, food warm and tasted great as always

At least the delivery guy was on time

Found the member who served me to just kind of rush not ask if I wanted any of the extras that I was looking for. I requested sauce for both boxes but only received one :( just didn’t feel welcome

The driver apologised for being late which was fine as it was only 15 mins late and the weather is bad. Food was still warm so perfect 👌

Lovely food. Very clean. Manager al amim was very friendly. Will definitely return

Didn't get what was ordered and when we got the order it was cold. The hashbrowns were still cold. I would ha e complained but as there was no visible member of staff it was Impossible. The worst subway I have ever been unfortunate to have tried. Avoid avoid avoid.

The driver was kind and considerate and the food was spot on 10/10 if I could give it

Delivered promptly, friendly delivery driver and bread was fresh.

Every thing was great but My crisps were missing.

Was a little dissapointed with the options available for delivery via just eat , why not have all options open including being able to take off salad if preference

I make order 17:40 . I get it 18:45

told me an hour wait but came in around 15 mins, was very happily surprised and food was great☺️

it was so fast delivery but the food came too hot for my mouth

Didn’t get caramel sauce for the churros meatballs and bread very chewy and poorly prepared

Came early which at the point I ate it it was cold I rang the restaurant and got told that 30 mins early is acceptable to them and they got very rude with me this is not acceptable

THE TUNA 6 INCH WAS NOT WORTH THE MONEY ALL I HAD WAS ABIT OF TUNA THERE WAS NO FILLING AT ALL I HAVE HAD BETTER FROM SUBWAY WHEN I LIVED IN DEVON I WOULD LIKE A REFUND PLEASE THE FOOD WAS UNACCEPTABLE

Pre ordered at 11:15am for 1pm, at 1:10 the time of arrival changed to 1:25. It said it was on its way at 1:40 but didn't actually arrive until 2pm. Food was room temperature/cool. Edge of ice cream had melted so that was slop. Chilli cheese bites were not melted in the middle and were soft and squidgy. Don't think I'll order here again for a delivery. Waste of time and money. Not a happy customer!

second time donuts wet and not edible 😋 last time so much sauce in sub I gave to the dog ...but delivery is spot on and they are very polite 👍

Absolutely disgusting customer service! They brought me the incorrect food then told me they couldn’t bring the correct because their car had broken down… hmmm I’m sure it had! Then refused to refund me for the order! Don’t understand how somebody cannot make a correct sandwich!!

Thank you for delivering early! Loving the nachos have extra cheese last two times I’ve ordered and the sub was

everytime I order from subway now it's always late and I don't always order at peak meal times. I love the quality of food, but if I order wedges they arrive cold

Ordered at 1150, first estimated delivery was 1310, actually arrived at 1435!! Spoke to subway who hung up on me, and when tried to call them back, we're permanently engaged, so I can only assume they took the phone off the hook. When the food arrived, my wedges were barely Luke warm and soggy, and my salad didn't have any sauce, despite asking for caeser. Dreadful customer service. The delivery driver however, was very please t. Will not order again.

Nice guy was my mistake and they made it right

Food was prepared perfectly and arrived fast.

Stay clear, they take unauthorised points from your Sub card which then have to be refunded by Subway customer services

fantastic guys, great service thank you

The guy who delivered the food was 5 minutes early and was very friendly. Will order a delivery again.

Excellent service. Will order again

The vegan cookie i brought was for my mom and you put it in the same bag as what the other cookie was in. meaning she can’t eat it and had to go in the bin. Personally i think if someone is ordering a vegan cookie, it should never be mixed with something that isn’t vegan!!

Food was OK but cheese wasn't cooked or melted inside apart from that it was fine

love subway but we received wrong muffin, wouldn't normally complain but I ordered dairy caramel and got oreo and I hate oreo

Unfortunately the food was late beyond the expected delivery time and both subs and the side was cold and soggy. Not a great experience.

All good, driver polite and cheerful

It is always fantastic, super fast friendly delivery too

Always good. Delivery driver was nice

Looks like they've been ran over 10 times. Ridiculous for the price.

Amazing! Just found out it delivers to Foulden and was so excited to get it!! Thanks subway! Now tell all the others to deliver to us aswell!

absolutely ridiculous over and hour and 45 minutes late will not be ordering from here again

Food was a bit delayed, but was good so don’t mind much

Was 20 minutes late, I waited an hour to get it and was stone cold by the time it got delivered.

sub wasn’t toasted when i clicked the option for it to be . hash browns and the garlic bread where both cold

I placed my order at 11:40am and delivery should have been by 12:20. I got a text at 12:34 saying the order had been delayed and another one at 12:48 saying the same thing. The estimated slot changed twice and I tried to call the restaurant to find out what was happening and there was no answer. The final time slot said no later than 13:10. At 13:11 I called the restaurant again and they answered and said it was on its way. The food turned up at 13:15, but it was all cold and soggy - really disappointing.

Perfect delivery person so nice and friendly recommend him anytime he is a pleasure to see 😃

Good food tasted splendiferous and arrived half an hour before predicted time

my ordered kept getting delayed i ordered before 12 and it didn’t get here till 2:15 . my order was missing bacon which i had to pay an extra £2 for and it was stone cold

Quick and professional thank you

The worst we have had, we are normally happy with the food but we wasn’t this time at all. Disappointing and then the delivery girl had no change on her so you had an extra £8 from me ! Not at all happy

Lovely delivery person very helpful

I do enjoy a Subway. Especially the steak sub with all the salads. Prices have increased a lot tho. It's nearly £10.00 for a 12 inch Sub meal these days. Much like McDonald's they are starting to price themselves out of many peoples budgets. After all, we can get a full plate of food, with a drink for £10 virtually anywhere. As much as I enjoy Subway, the value just is not there anymore. Anyway, back to the Swaffham branch. The store was clean, all tables wiped. Staff courtesy was exemplary. If I order online or as a walk in, my food take no time to prepare. The presentation has mostly been 100%. Will I visit again? Of course I will.

Not what we ordered. Wrong salad. Looked chucked in the box.

Fantastic service lovely fresh salads ⭐️

The food what at the perfect temperature very friendly delivery driver

Not great being 20 mins late as planes delivery for lunch break. Rang several times with no answer then when I finally got through it hadn’t even left. As I complained they bought it out then witching a further 5 mins but service was appalling on this occasion.

Sorry to say but you have been late a number of times

Food wasn’t very nice at all was a long wait for delivery considering it’s 3 minutes up the road . Had to put all of it in the bin, was stone cold, the salad was slimey and tasted like it was off, the bread was hard one was missing the cheese. Even the cookies were overdone and hard. Not happy at all and usually it’s lovely from this place. Truly gutted

Fantastic service Fantastic food well done

Really happy with the food and service. Great staff and great prices.

Order was delivered late but didn’t mind as the service was so good

Had to extend delivery time but keep in constant contact and was lovely. Highly recommend.

Half of what I ordered wasn’t actually delivered. No answer from the store. Now left trying to get the money back from just eat.

Ordered nachos that had barely a teaspoon of salsa and cheese to cover the whole portion

One salad correct, other salad was missing half of what was ordered! Not even a single serving of ham, definitely not double cheese, LITERALLY 2 bits of crispy onion & no dressing at all! Refund requested through just eat.

Took 2 hours to get a lunch delivery was preparing dinner when it arrived

Delivery was 2 1\2 hours late and the drink was missing from the order. That said, the young lady was very apologetic and explained she was doing the deliveries by herself.

Totally standard Subway, food as expected. It's quite a small branch and the short counter runs in the opposite direction to people coming in and trying to queue. It's a bit of a squash and a squeeze. Even with just a couple of other people ordering, we had to jostle around each other and find the correct place to begin the process. Which bread from an unnecessarily long list?Toasted? Bler.bler.bler? I'm not a fan of it all, and visit infrequently enough to find the process uncomfortable. Not helped by the crampted location. Subs were good and well prepared, just let down by the faff and venue.

It's a Subway, does exactly what you expect it too

Always lovely, fast, and friendly delivery, highly recommend

Great food, delivered on time, many thanks!

A bit late delivered, but food was very good and driver apologised so I don't mind. It was at lunch time so can't complain too much!

Very quick, lovely hot food, good fast delivery!

It was excellent and a massive thank you to the restaurant team and the deliverer

Like usually good food, the restaurant service was excellent and came early then i thought. 5 stars

We love subway but this time it was really disappointing. The subs were squashed and messy. The cheese dippy things were cold. I understand there was restaurant issues which caused a massive delay but to pay this amount of money for this order was disappointing. The driver was apologetic but it was substandard on this occasion.

Had never ordered from subway nor JustEat before. Was very pleased. Driver was friendly and arrived in good time. Will order again

Ordered over an hour ago waiting time said 15-45 minutes. Still hadn’t arrived so we called the number available and they said it was on its way and would be 15-20 minutes, it’s now been another 30 minutes and still nothing.

As a coeliac, their gluten free 6” sub is a fantastic addition to the menu. I’m a fan of their breakfast sub but the Italian BLT is just as delicious and healthy too. Even the coffee is good…. Take note Greggs and McD’s !!

Very nice guy who delivered and food was decently warm on arrival on time

Food was nice as always but cold and missing the drinks from both meals, tried contacting subway multiple times but no answer. Don’t usually have a problem but today it was late, cold and missing items.

I’m sorry but there were no vegetables in the Festive Turkey Sandwiches. Also there wasn’t much cheese in the chicken and bacon one. The house is hard to find, but I did my best to provide directions.

It was delicious like always and a great service

Food was stone cold and bashed around got some of order wrong aswell

The food 2as delivered late and it was all cold

Excellent. 2nd time ordering and just as good as first. Highly recommended

Food was good, but i never got my drink.

Very quick delivery and nice food thank you 😊

Absolutely shocking it took over two and a half hours to be delivered, so everything was stone cold and soggy. DO NOT ORDER FROM HERE

Subs was barely warm when we received it. Nachos and meatballs were very cold. And the 2 cookies, 1 with nuts and 1 without were in the same bag. Due to a nut allergy I could not eat my cookie due to cross contamination .

Lovely driver and food was good

Sandwich had nothing in it. Ordered double cheese and salad etc, sandwich literally had one slice of cheese and that was it.

Great food just as fresh as if we had have been in store