Thetford Garden Centre in Breckland

One or the best gardening centres in the area, great assortment of plants and garden equipment. Gift ideas and every day things. The Lime Kilm Kitchen has good quality food and lovely staff that makes it a very nice place to be..

Went to Thetford Garden Centre today, for my other half’s birthday, got a great selection of plants, and had a nice lunch. The sourdough toastie was ok, the onions could have been caramelised more and the salad wasn’t dressed correctly, however extra credit to the young chap who served us at our table who was able to source us some sea salt from the kitchen to go on our chips.

Really good place to go to buy presents for people. Has a large food section and the normal garden centre stuff. The cafe is award winning but I have never actually visited but it smells nice.

Breakfast Experience at Theftford Garden Centre My sister, nephew, and I decided to have breakfast at Theftford Garden Centre since we were in the area. I approached a waitress and asked her to explain the difference between the full English and the light breakfast. She informed me that the full breakfast included two sausages, two rashers of bacon, two eggs and two hash browns. I opted for the light, while my nephew, a body builder, chose the full breakfast. When our meals arrived, my nephew noticed that his full breakfast only contained one butcher sausage. I inquired with a senior staff member about what we had been told regarding the two sausages. She went away and returned to inform us that the full breakfast should only have one sausage, and if my nephew wanted an extra one, he would have to pay for it. This wasn’t my question, and it left an unpleasant taste in my mouth. However, since it was my nephew’s birthday, I decided not to make a fuss over what seemed to be an honest mistake by a young, otherwise delightful waitress who mentioned she had only been on the job for a few weeks.Additionally, they had mixed up our orders regarding white and wholemeal toast. I was taken aback by the response from the older lady, as I have been a frequent customer and have never experienced anything like this before. This is the only reason I did not give a five-star rating, as everything else, including my meal, was satisfactory.

A fantastic garden centre & coffee shop!

Very friendly staff, fresh plants with very good display, good range of items to buy and 1st class restaurant. Our favourite Garden Centre although we live in Bury St Edmunds..

We stopped for lunch en route to Norfolk. The waitress as very friendly and helpful and the food was very good. Very pleased.

Not good, waited over half hour to be buzzed in told 20mins. Service was slow we had to ask to be served. Will not go to restaurant again

Visited the Lime Kiln Café which is always a pleasure: attentive, friendly and polite service..

Having used the restaurant many times, it was always our go to place for tea & cake in the afternoon. We won't be back. It's now overpriced and the quality has definitely gone down. 1 slice of coffee and pecan cake which was always a favourite was so thin yet still charged at £5.19 it was around half It's normal size. We always came because you do dairy free cakes and scones. Because of the refurb the dairy free scones have been taken off the menu and the cakes have reduced in size. Sorry but won't be paying these prices again.

Used the cafe, experiencing some issues whilst having a refurb. One meal came out raw and was redone but still not nice, another stone cold and replaced. One was fine, however wasn’t what was described on the menu and had ingredients in it not liked or wanted and wouldn’t have been chosen. It was all very disappointing and at a push one meal was refunded and apologies made. It was supposed to be a nice gesture taking a friend for lunch, instead it was all a bit of a disaster and ruined the occasion entirely as none of us even got to eat at the same time.

Good customer service, friendly staff, delicious food, great range of products.. Updated Feb 2025: garden center is undergoing work but remains open. We stopped in for breakfast and a look round. Queue at the restaurant but plenty of very friendly staff. Felt let down this visit, the service was good but some food ordered was not delivered, (was given a refund), and some was poor quality. The breakfast in the Lime Kiln Kitchen was not good! My wife had a bacon roll which was fine, but the poached eggs on my Avocado with Poached Eggs on Sourdough were distinctly cold, the plate was warmer than the eggs! Also on one egg the white was still runny. Historically we always stop in here for either a meal or light lunch. Having been to so many good restaurants this week, and some cheaper but better food, I will hesitate to visit again. The menus is good, service is good, kitchen lets it down.

Despite going for a Sunday roast , due to construction works they had limited menu , we both enjoyed the food we had. Staff are great attentive but not in your face.

Great place! Excellent variety and brands. Staff always helpful and knowledgeable.

Expensive but quite nice . Get what you pay for I suppose.

Very poor service and overpriced- Unfortunately the novelty has worn off with the Lime Kiln Kitchen. The service is poor, with unapologetic staff and wrong orders. 9/10 times the drinks come AFTER the food, and they come midway through the meal. You are treated like an inconvenience if part of your order doesn’t come as expected. The prices are extortionate for the portion size, and we all know the “house fries” are that shape just to get away with giving you less food for more money. We’ll be going to the Elveden Café from now on, where the service and value is leagues above this pretentious novelty.

Great shopping and excellent quality food 👌

Staff are always extremely helpful, great selection of garden and house plants. And your cafe is the best in Norfolk.

Always helpful and polite without pouncing on you as soon as you walk through the store to give assistance. If I need help I can always find someone close by but sometimes I just like to browse myself.

Good range of interesting and attractive greetings cards. Helpful staff. Very nice café.

Always worth a visit. Food is excellent and store always well presented Staff are very professional and helpful

Always loved Thetford Garden Centre. Lovely plants. Especially at christmas.

Always a pleasure to visit this store. A wide and interesting range of products to choose from in a pleasant environment and there is always the cafe on hand

Lovely variety of goods & garden products etc, great good quality cafe & last but not least friendly & helpful staff!.

We visited the garden centre to use the Lime Kiln Kitchen and were not dissappointed. First class service with a smile and top quality food. We will return from Wells-next-the-Sea so it MUST be good! P.S. Who trains your staff? They are all equally professional, and seem to really enjoy their work..

Always love visiting this garden centre especially to the lovely cafe! ❤️

Great garden centre, friendly efficient and helpful staff, fantastic food in restaurant too

Your nutella milkshakes are lush! Your staff are always cheerful and the food is always delicious! Only thing we don't like is having to wait for a table at busy times - but hey ho, we like looking around the rest of the garden centre anyway!.

Go-to for great cards, gifts and the cafe is always excellent.

Lovely gift ideas and indoor as well as outdoor plant section. The cafe is great too. Love this garden centre.

Amazing change of products through the seasons. Different items. Cafe is lovely. Amazing food and staff

Lovely helpful friendly staff. A well stocked garden centre and a lovely cafe.

Great Garden centre. The food in the cafe is excellent.

When we visited, we found good choice of products. Well laid out..

Lovely place to visit and have a coffee

I absolutely love coming to the Garden Centre. The team are always very friendly and helpful, and the product offerings are lovely and of high quality. There's always a really good variety and range of pots and plants / trees, and the cafe is also a great spot to connect with friends for a decent coffee, lunch or snack!

It’s a lovely well kept shop with interesting new stock and plenty to see and do. The staff are always so nice and the food is very good. They have a lot of plants and the price point is good..

Fabulous cafe, great choice of plants and lovely staff.

Always great service. A really lovely garden centre that I am always happy to take family & friends to visit, whether it be for a wander around the shop or a meal in the restaurant. It's our No.1 choice :)

Lovely range of products. Welcoming atmosphere. Well laid out. Just enjoy visiting and browsing around the shop and garden..

Good selection of plants and gardening items, fantastic gift section and lovely restaurant environment. I always enjoy the Xmas department..

Great garden centre with a range of gifts and things for the home and garden.

Great choice of household items, clothing range and great cafe.

Lovely place to visit,lots of variety of things,the food was amazing. I would highly recommend ..

Great range of products, both practical for home and garden as well as gift ideas. Backed up by very friendly and helpful customer service team.

Friendly staff and a very nice restaurant with outside area which is lovely in the warmer months.

Excellent choice of plants and gardening materials. Indoors love the different ranges and the aquarium area.

I visited on the morning of Friday 10th January 2025 (when work was being carried out in the kitchen). Signage about the work and its potential impact on customers was clear. As ever, the staff in the restaurant were absolutely lovely. After my meal, I went to look for something that I wasn’t sure you sold. I asked a member of staff in the garden equipment area and he suggested that I tried the aquarium area of the garden centre. I found just what I needed and was helped by another lovely member of your team.

The garden centre has a lovely, welcoming feel. A lot to see, great plants as well as gifts, clothing etc. We can bring our dog (really important to us as he suffers with separation anxiety).

Friendly advice good stock of plants Nice overall experience.

Friendly staff, great selection of products and excellent service. A lovely place to visit.

Nice range in the store and cafe. Friendly staff and good parking facilities.

Nice place, friendly staff good knowledge about plants and nice selection of gifts

Lovely staff . Miss the guy who used to work in the cafe . Lovely plants too . Cafe sometimes too loud but that proves you are popular. Love the fuss ourdog gets.

Very good garden centre with lovely restaurant

Always a great selection of plants and lifestyle products. Great friendly and knowledgeable staff.

Beautiful selection of home ware and local produce.

We've been coming to the Garden Centre for years and watched its evolution and how it has kept up with the times while still maintaining an intimate, friendly atmosphere. The plants are always excellent and my garden is a testament to that! We love making an afternoon of our visits, with a stop at the excellent Kiln restaurant, a browse throughout the store and then the final treat of visiting the plant areas. Also, your staff are incredibly plant-knowledgeable and your delivery people polite and friendly and efficient..

Huge site. Excellent restaurant/coffee shop. Plants always in good condition. Garden machinery very good quality. Lovely selection of gifts..

Great meal and service in restaurant. Found exactly what I was looking for in the shop. Overall a good experience.

You have such a wonderful range from gardening/plants, pet/fish, clothing, toys, household, books etc. Lime Kiln Kitchen serves a delicious range of food to enjoy in a beautiful restaurant overlooking the countryside. Definitely worth a visit, you won't be disappointed 😊. food in the restaurant, really great place to visit.

So much variety in what they sell - not just plants. A great cafe to have something to eat and drink. I often meet up with a friend here as the cafe is so good we have lunch and then spend the rest of the afternoon taking in all the wonderful things they sell. We never come away empty handed!.

Well presented Garden Centre - catering for all the family!.

Always a warm welcome, a vast choice of products and a wonderful cafe :)

A enjoyable garden centre to visit, good selection of plants, garden accessories and the Lime Kiln Kitchen always provides enjoyable food.

Lovely garden centre. It’s got a lovely atmosphere with a great café which is reasonably priced and also has a good selection of vegetarian options. It’s got a good selection of products although can be a bit pricey at times

Great place to visit for ideas for home and gifts for friends and family. Lovely clean cafe/restaurant with lots of choice.

Brilliant selection of plants, loads of choice for homeware and food goodies and to round the visit off a lovely treat from the restaurant and a bonus I can bring my dogs.

Lovely shopping experience - with a restaurant and a wide range of products

Not just a garden centre, great restaurant, lovely shop too. Plenty of choice. Parking can be a bit tricky although they are currently expanding the car park.

Always a good range of healthy plants and other items. Great restaurant.

The centre has a lovely atmosphere, is clean and tidy, well organised and the staff are always polite and very helpful..

Nice family run business with good variety of product. Large spacious premises nicely laid out. Good cafe and great customer service - always a win in my world 👍👍

Welcoming garden centre and staff, it is like having a hug from an old friend (who always wants to improve themselves) 😀.

Best garden centre in Norfolk. The café is wonderful and the food is beautiful. Great locally sourced products.

Lovely garden centre. Friendly staff Variety of products

Excellent store, clean with good selection of products. And excellent cafe.

Brilliant selection of things to buy and excellent cafe.

Friendly expert help and advice on enquiries about plants. Great product range. Excellent quality and service in the restaurant area.

Love coming to meet friends for lunch and then browsing your garden centre. I always find something to take home. There are so many great ideas for gifts too..

Not just a garden centre but a place where you can buy a range of nice gifts and clothing and the restaurant is great for either a coffee and cake or a lunch ..

I know I will get what I need from Thetford Garden Centre but probably the best thing is the restaurant. The food and range of options is first class but the best thing about the restaurant is the staff: always super efficient and airways friendly..

Lovely store, so much to see and a wonderful cafe

Friendly and efficient staff. Good selection of garden and home items at reasonable prices. Great food and drink selection in the cafe. Easy to park and easy access..

We like the idea of a friendly family run Garden Centre. Even if we are just calling in for a coffee we usually buy something from your extensive range of plants and goods. We love the quality..

Love all your displays especially the Christmas ones. Not bad prices. The cafe is lovely too except the layer cakes are usually dry. Do love the sticky cinnamon roll as well.

Always lots of different ideas for presents in the shop and Lime kiln Kitchen is always lovely for a coffee and catch up 🤗

As there is a wide selection of goods at reasonable prices.

Easy access for my mum in her wheelchair, wide variety of plants and gifts. Fantastic cafe and food.

we love your garden centre good variety of products and flowers and shrubs are good plants.

The store is so well stocked and the plants are usually in very good condition. Staff are friendly and helpful.

Very friendly staff and good selection of gifts and gardening supplies.

Staff are always helpful and friendly. The range of products are awesome and value for money. Not forgetting the delicious food and drinks in café.. 5 star service.

Great selection of gifts, quality range of plants and welcoming coffee shop

Service very poor. Arrived on a coach which was pre booked with garden centre. Order taken quickly as we were the first ones off of coach but then waited 45 min for food and coffee. Did complain was told you were not first (they lied) as being a table of 9 we know we got in early, table's that arrived after us got their food before us. Others on coach had to have their food and drinks as take away as they took too long to serve. Staff rude and unhelpful.

The service was very slow and the meal came out staggered which isn’t ideal. The Sunday roast was very average and not very hot, quite expensive for what you get, even my children commented on how expensive the menu has become. Would also return for coffee and cake but not for a meal.

Visited as part of a coach trip going onto a Thursford spectacular. Stopped here with the group before. We had an hour stop, we ordered coffees, teas and scones for 8 people. Service was absolute rubbish, drinks arrived randomly, different times as with the food. Last coffee to arrived 45 mins after first ordering. A very bad experiance then become worse as when we complained to the waitresses, one of whom was not English and she clearly had no customer skills whats so ever, she become defensive, quite rude and tried to blame us for being a large group. I would stay in my opinion the management of the tea room need to get a firm grip on the kitchen timing and co-ordination of orders. Also, for service staff run a course in English politeness would be very useful. As a regular coach trip into Norfolk we have all agreed never to visit again. Poor, poor experience

Love this garden centre, big carpark, the staff are very friendly and helpful. It is well stocked with all your gardening needs and more. The cafe is next to none the food staff, and their cheese scones are so lovely, well worth a visit

Service very slow yesterday and today I get your busy ,maybe more staff

Great place. Love getting gifts here,always something new.