Based on 747 opinions finded in 2 websites
Based on 747 opinions finded in 2 websites
Nº 478 in 682 in Sunderland
Nº 70 of 87 British in Sunderland
Opinions
The app stated the food had been delivered which it had not. I called the restaurant whose mailbox was full. Waited and 10 minutes later the driver turns up with the food with no explanation as to why the food was marked as being delivered 15 minutes previously. The food was cold. Very disappointing. Will not order from here again.
Amanda . 2024-06-20
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Pizza base was burnt black ( didnt realise until took a bite) chips and sausage undercooked. Been going here for years but won't be after tonight. Real shame.
Patrick . 2024-04-10
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the order was delivered late and was stone cold. the batter had gone soft and the whole order went straight in to the rubbish bin. won't be using them again.
Miss . 2024-03-26
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Food tepid. Bad old overdone chips and not enough of them in the kebab. Fish small and all batter.
lynn . 2024-02-09
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Mixed kebab missing kofta, chicken tasted like rubber and just not very nice it went in the bin. Pizza was decent.
Craig . 2024-01-25
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All dried up bits of chips. Don't think there was one decent one. Meat not too good either
lynn . 2024-01-24
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pizza burnt black underneath total rubbish
vincent . 2024-01-20
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Just had Kiev pizza and chip absolutely beautiful pizza so much better with massive peices of chicken on lovely
Mark . 2024-01-04
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Food was wonderful and very tasty I will definitely be order again
Shaun . 2023-12-16
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Missed some items but food was still nice just wish the chips came with it as I can't eat a kebab without chips had to wait but would still order again
Rob . 2023-12-07
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Missing items once again. Ordered extra pitta bread, not received. Got a wrap? Should have been pitta included in kebab plus one extra.... Disappointed and not for the first time
lynn . 2023-12-06
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Chips covered in unwanted batter bits which got through to the seagulls. Cheese burger plain no salad , not even a real burger bun
M . 2023-11-28
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Great delivery early and hot was the best fish and chips for a very long time.
Neil . 2023-11-15
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Nice, but cold, had to heat everything up.
Helen . 2023-10-27
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Great food and better pizza than most dedicated pizza shops too.
Ian . 2023-10-24
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Unfortunately missing pita bread again
lynn . 2023-10-07
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Amazing as always…every single bit of the whole order…perfect 🤩
Nicola . 2023-08-23
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Absolutely perfect…everything…best takeaway I’ve had for ages…chips chicken kebab cheeseburger onion rings and pizza all amazing 🤩
Nicola . 2023-08-16
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Excellent food and quick delivery
Paul . 2023-07-17
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Usually good but got chips with skin on and black bits that should hv been cut off .
Linda . 2023-05-07
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Best fish and chips proper chippy chips
Derek . 2023-05-05
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Once again missing pita (extra) which was paid for and chicken overcooked and too crispy. Not happy
lynn . 2023-03-27
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Pizza Burned on the bottom, everything bland and tasteless, Burger was disgusting, chips were all ends. Genuinely Repulsive, the chef needs sacking as they obviously can't cook. One of the worst takeaways iv ever had. Definitely wouldn't recommend this place to anyone
Tracey . 2023-03-25
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Once again excellent quality plus extremely quick delivery.Very satisfied thank you
Miss . 2023-03-21
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We order from here all the time but tonight the order was particularly bad. Items missing again and the chips had so much grease dripping off them they were unedible. Hoping it's better next time.
Paul . 2023-02-11
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Best Chippy in Sunderland, food is beautiful, great prices, delivery is spot on and staff are brilliant
Julia . 2023-02-01
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Favourite fishy. Always boiling hot food when it arrives
darren . 2022-12-14
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Beautiful fish and chips and very generous portions. Thoroughly enjoyed them . I wouldn't go anywhere else
Sylvia . 2022-12-13
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Delicious food and great service
Chloe . 2022-11-28
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Great quality food and fantastic service everytime
Jonathan . 2022-11-22
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Order a bolognese pizza and bolognese soup on a pizza base turns up with a cheese coati g that looks like chef mike’s been at it(chef microwave) sliding in grease, stuck to the top of the pizza box. Dont get me started on the kids meals, cos bites more like soggy cod chunks … beans that have clearly been microwaved over and over again and quite frankly a waste of money. Will not be ordering again.
Keevie . 2022-11-08
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The meal was cold No kofta meat with meal The salad was watery The chilli sauce was tasteless Probably the worst kebab I have ever had Never again from this shop
angela . 2022-10-24
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A 10 pound minimum order is too much for a single person and the food wasn't hot enough
Paul . 2022-10-23
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Ordered last night pizza nice and hot ordered again today as we enjoyed it, food was really cold and missed the sauce out, had I little, rest in bin. Shame
Ian . 2022-10-13
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Always use this chip shop‘food is always excellent
gordon . 2022-10-12
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Burger was not as stated, no brioche bun, not a steak burger no pepperoni no relish but edible, the kebab however had a pitta so stale it crumbled, their was no kofta as stated, the chicken was tough as boots but one piece of chicken had a jelly like texture,the kebab meat was really old and grey looking and not nice at all and the chips were greasy and limp, so by far the worst kebab i have experienced. Will most definitely not be ordering again. Forced to give this one star.
amanda . 2022-10-02
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Chips had a very oily taste they need to change their cooking oil as it leaves a taste to the food , other than that everything else was ok arrived hot and on time , but would order anything fried again.
M . 2022-09-24
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Worst pizza me and my gf have ever had burger was fine kebab was horrible and they subbed multiple things like mixed kebab for plain kebab cheese burger for plain one and tango for cheap bottle without asking definitely won't be ordering from here again
Ben . 2022-08-26
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Food was under cooked and tasted rubbery so all went in bin ....some items was missing from order no kofta in mixed kebab also no chips ....... won't be ordering here again
Adam . 2022-08-20
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First time ordering and definitely won't be the last. Absolutely Delicious 🥰
Tracey . 2022-06-03
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Best chippy in sunderland! Pizzas are unreal too!
Callum . 2022-05-24
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Really tasty food and really quick delivery, cant fault this place
James . 2022-04-16
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Fish and chips were lovely and hot, a generous portion of chips and the fish was huge 5* from me.
Judith . 2022-04-15
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Greasy tonight, swimming in oil, undercooked chips, unfortunate because they're usually good.
Chris . 2022-04-15
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Quick delivery, donner meat could have been better quality but the chicken and the chips was absolutely unreal. Best chip shop chips I’ve had in ages!
James . 2022-04-12
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Three nice pizzas for a tenner can’t go wrong!
daniel . 2022-04-08
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Missing items. Rang and was told they were busy and could not bring them. Still waiting 1.5 hrs later. Not quantity as usual orders,cold, missing items
Lynn . 2022-04-02
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Good quality food quick delivery friendly driver
shaun . 2022-02-06
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Beautiful Cod and Chips as always
Sylvia . 2022-01-29
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1st time I have ordered from here as its 2.4 miles away from my house, my 3 kids love the different pizzas I ordered, food was pipping hot considering the distance and I will be ordering from here from now on. I would totally recommend fletchers.
Anth . 2022-01-22
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Very nice hot big portions, great value and friendly delivery
Dan . 2022-01-13
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Great food, well presented and great value for money. Absolutely delicious
claire . 2021-12-16
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5* as usual …. Best pizzas around and chicken in the kebab was lovely
Elaine . 2021-12-09
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Best Cheesy Chip wrap I have ever had
Stefanie . 2021-12-03
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extra topping was missing from the pizza 🍕 and the kebab meat was dry Sorry fletchers but the last 2 meals we’ve had from you weren’t up to scratch so looks like we be trying somewhere else now
Dave . 2021-11-20
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Food driver did not show up. I was sent an email to say the driver was lost. I called the resturaunt. Very very very rude woman told me the driver showed up (I was standing in the lobby they did not) and then asked for my number and wouldn't accept that my number existed??? No idea where my food is or if I'm getting refunded. Incredibly unhappy with this terrible terrible service
Tara . 2021-11-17
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Fabulous as usual …. Pizzas so tasty and the wraps are unreal
Elaine . 2021-11-09
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First time ordering from here and the food was spot on. The ultimate burger is the best I’ve had in a long time, and I live quite a distance from the shop and the food was piping hot still wen it arrived. I will gladly be ordering again soon 👍🏻 🍔
darren . 2021-11-05
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Best pizza dough about 👌👌and propper fish shop chips 😍
Samantha . 2021-11-03
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Absolutely disgusting ordered a kebab wrap that wasn’t even a wrap it was in a carton kebab and chips slumped on top of a tiny wrap bread with chilli on one side and garlic on the other not exactly sure why anyone would think that’s what you call a wrap, absolutely laughable, won’t order from here again didn’t even offer a replacement or anything.
Jessie . 2021-10-27
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Genuinely some of the best pizza I've ever had
Michael . 2021-10-25
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Pizzas were fine, kebab meat was absolutely shocking. Kebab meet should not crumble off a fork.
john . 2021-10-21
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The best quality food in Sunderland.
Adam . 2021-10-14
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Absolutely lovely hot and big portions
Dan . 2021-10-14
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Lush, pity they don’t have card access in the shop though, had to go home to order on line. Delivery guy friendly .
Sue . 2021-09-29
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First time using here and will definitely be using it again the food arrive hot & pizza's were cooked to perfection and were delicious. I would recommend this place to anyone.
Tony . 2021-09-13
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Lovely fish and chips, very friendly staff
Karen . 2021-09-01
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Beautiful fish and chips and great they read messages as got batter 😊
Tracey . 2021-08-30
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Over a hour early and had big bones in.
Dave . 2021-08-22
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Ordered from here tonight tried to ring the restaurant within 5minutes after it had been delivered (no answer) we were missing a sauce and the meat on the pizza wasn't cooked properly chips were at a push just warm so must of the food was left reason for the 2 stars on food quality is the sausages were edible
donna . 2021-08-14
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My wife just ordered from fletchers chip shop and it was cold and the pizza wasn't cooked right and we only got one garlic when we ordered 2 and no free pizza well pissed off never ordered from them again 🤮🤮🤮🤮
John B . 2021-08-14
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I read the reviews prior to ordering and I wish I had taken the advice. It’s true the food was extremely greasy which made it inedible. The batter was no longer crispy from the grease and the chips were soggy from the grease. Mushy peas were watered down and had no taste, and everything was cold. However the portion sizes are huge. Such a shame as the food was on time which was a good thing but just disappointing.
Bliss . 2021-08-13
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Was not expecting anything good as price was cheap. But i am glad to be proven wrong. Very nice!
john . 2021-08-13
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The food was FULL of oil even the bag had oil on it. We couldn’t even eat half of the meal because of the amount of oil on it. Plus the chips were mixed with the fish who was wrapped in paper so everything was completely greasy and stuck.
Gonçalo . 2021-07-04
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food was absolutely lovely, hugh portions, was able to put half in freezer for another day so really happy. thank you
A . 2021-06-29
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Lovely food and quick delivery
Donna . 2021-06-29
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Sent wrong pop and chips were hard
Joanne . 2021-06-24
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Whilst the fish was nice it had more than a few bones in it, the onion rings with bolognese and cheese had leaked oil over everything and the cheese pattie was missing. Overall not as good as previous orders and far below what this place has always achieved, so will put it down to an off day, won't put me off ordering again though to be fair.
Leah . 2021-06-23
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You can’t go past this place ! Excellent 👍
Anthony . 2021-06-03
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Love this shop they actually read your comment and all I ever order is my half chicken and chips which is always fantastic and always do what I ask when I ask for the chicken to be put with the chips, defo would recommend, its the only place I will go in Sunderland thanks guys🤗🤗
Mandy . 2021-05-30
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disappointed tonight. food quality not as good. fish was small and over cooked. Didn't enjoy at all
lynn . 2021-04-16
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Absolutely unreal, wrap was on another level best chicken wrap ive ever had, thanks again
Charlotte . 2021-04-14
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the food is lovely and well worth the high rating
gordon . 2021-03-28
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It was so so nice! Came early and everything red hot! Will deffo order again!
stephanie . 2021-03-20
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Food was lovely but orded 6 fish bites only got 4
David . 2021-03-19
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Absolutely beautiful! Fantastic midweek treat, fish bites were amazing!!
Lisa . 2021-03-17
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i have ordered from you before and i loved the food i would recomend you to all my friends
gordon . 2021-03-13
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SUper quality and service, as usual!
Charles . 2021-03-12
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The fish was very nice but the chips were just warm and had to put them in the microwave
Susan . 2021-03-12
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The positives - delivery was on time, and these are proper chip shop chips, with plenty of batter. The negatives - some of the chips were lovely, but most of them were just scraps, brown, and inedible. The gravy tasted like cheap instant gravy. The mushy peas were hard, cold and had a vinegary taste. All in all, really disappointed with the quality, and won't be ordering from here again I'm afraid.
Peter . 2021-02-28
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I dont go anywhere else for fish🐟🐟 always good quality!
Naomi . 2021-02-22
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Great quality, great service, as usual!
Charles . 2021-02-05
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First time we’ve ordered from here. Delivery was ten minutes later than they stated, but still in very good time! Came within an hour on a Friday night! The food was hot on arrival, and high quality. Chips were amazing! Fried food was beautiful too! Will be recommending to all my friends in Hendon as their high quality local chippy! :)
Vicki . 2021-02-05
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Huge Portions! Nice Fish, crispy batter. Food arrived Hot, Very fast delivery! A great little Chippy!
Chris . 2021-01-24
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Top notch quality, top notch service!
Charles . 2021-01-15
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Perfect 👌 I’m really really fussy with food and these are honestly the best chips I’ve had up here in 10 years! Delivery driver was lovely and friendly too and portion sizes are massive. First time ordering but we’ve definitely found out new chip shop
Gem . 2021-01-08
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Order arrived 45mins late with no apology then there was a missed item from order. After phone call missed item was finally delivered another hour later!!!!
Angela . 2021-01-02
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Food wasn't very nice, wrap wasn't even a wrap it was chips and a tortilla seperate, bairns meal was soggy and the pizza tastes off. Not happy with it tbh
Samantha . 2020-12-28
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It’s a shame to give an unfavourable review as the service from the staff when my order was delivered incomplete was really friendly. Only half my fish was delivered and my drink was also missing, when the rest arrived the fish was full of bones, disappointed to say I won’t be ordering from here again. Sorry.
Graham . 2020-12-28
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Amazing food and tasted great. Very good prices and portion sizes of kids meals were filling. Lovely service. Deffo be back again x
Ashleigh . 2020-12-21
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333 Opinions
It asks you to pick when i was there every night but doesn't give that option Drinks rubbish been telling them for months even asked the new manager to sort the drinks out nothing done then complained again about flat rotten drinks then barred me think she wants me to just give her money and say it's best pub I've ever been in she is sadly mistaken
83 Opinions
Ordered around 14:45 on just eat delivery said between 15:40-1600. Then get a notification from app saying delivered and nothing here. Called up but no answer as it is now closed. Not the best service.
11555 Opinions
Really rude staff, called about a problem with the delivery through the McDonald’s app as they gave my mam the wrong order, was told there was nothing they could do and had the phone put down on us mid conversation. Very very rude.