Five Guys in Bristol, City of

Burgers are above average not worth the ridiculous £11.15 for a cheese burger. Prices were high before but now it's crazy not worth it.

nearly 2 and a half hours to deliver, for an estimated delivery of 45 minutes

Restraint took for ever but the delivery driver was quick easy and so polite

Banging. It’s Five Guys! How can it go wrong?

Cold food and missing items. Disappointing.

I placed the order and was given a 30-40 minute estimate. then at the end of that window is when the restaurant began to cook my order so we were waiting for ages

Food was shocking! Took ages to turn up, freezing cold! Driver was walking backwards he was so slow, totally useless

Like many locations based in a busy city centre location food was fast and fresh

the little ham burger had cheese on it , this is not normally on it. and was not Requested

Chips were so salty they were inedible. Will not order from here again.

The chips were practically cold but the rest was good

By the time I got my order the milkshake was melted and warm and the food was stone cold.

Lo intenté hoy La hamburguesa estaba rosa en el medio no bien cocinada siento no haber disfrutado de la hamburguesa. Pagué mucho dinero.

Wrong address and wouldn't change it even while he was at the restaurant

Missing order, really disappointing

Delicious food! Such good quality.

Food is well over priced 40 pound on 2 small burgers and 1 fries and 2 drinks burger king is alot better

This review is based on the visit on1/2/25. Ordered to all beef hotdogs. Waited 15 minutes in a crown of some 20 impatient people waiting for their orders. The collection system is stupid, you have to wait by the counter to be be able to hear your number (no screens for the ones with hearing problems ). Dirty tables. The hot dogs were so overrated, tiny and the bun was sweet!!!!! Avoid!

Thoroughly enjoyed this branch, fresh, hot and tasty.

Absolutamente basura... no desperdicies tu dinero. ¡No sé cómo pueden dormir por la noche sirviendo esta comida de calidad a precios tan escandalosos!

Mi primera y posiblemente mi última visita a este establecimiento de hamburguesas. Nunca lo había pensado mucho antes, ya que he oído que es bastante caro comer aquí, sin embargo, ha llegado el momento de probar. Al entrar en el lugar noté que los pisos parecían de un mc Donald’s en un mal día. Vasos de papel llenos de kétchup y mayonesa tirados desiertos en mesas vacías. No me sentía cómodo tumbando mi abrigo en los asientos y comiendo aquí. Se sentía asqueroso. De todos modos la comida llegó 15 minutos después (no estaba ocupado). Hamburguesa patatas fritas pequeñas y botella de agua £ 18. Hamburguesa 8 / 10. Chips 4 / 10. Chips suaves y salados. Qué pena.

My first and possibly my last visit to this burger establishment. Never gave it much thought before as I heard it’s quite expensive to eat here however the time has come to try. On entering the place I noticed the floors looked like a mc Donald’s on a bad day. Paper cups full of ketchup and mayo lying deserted on empty tables. I didn’t feel comfortable lying my coat on the seats and eating here. It felt grubby. Anyway food came 15 minutes later (it wasn’t busy). Burger small chips and bottle of water £18. Burger 8/10. Chips 4/10. Chips soft and salty. Shame.

Great place to catch something to eat. Staff are great, and Ahmed M, who served me, helped us choose a great option and point on the drink. Great team

Ordered at 1739. Delivery was promised for 1830, turned up at 1855, food was cold and lacking flavour, won't order 5 guys for delivery again.

the food is cold and as its got salad on it cannot be reheated am really disappointed with this purchase and unsatisfied to the point were I won't order a five guys of just eat again

Over two hours for delivery and then the man says he has no food for me?!?!?

Burger come with all items i didnt order on it. I as really disappointed. Food was extremely cold aswell

Chips were a little cold but otherwise good.

Good burgers! Quick quality dresser

I just want to use this review to praise the staff working here tonight (the 19th). Going above and beyond and being just all around nice. A specific employee stood out (who's name I didn't catch) but the whole team was absolutely wonderful. And as usual for five guys, consistently good food, albeit a little pricey. But I've never had a bad experience so I'm happy to pay the premium.

The worst surgery and coke I have in my life for 20 pounds! Giving 1 star as can't give zero but have no idea who would pay that money for that awful food

Whilst the order was delivered on time, the time kept changing and being delayed

One of the worst burgers I've had the displeasure of tasting in my life. Cold tasteless and messed up my order no idea why anyone would bother with this place when there are so many never options out there. Uber eats refused refund despite getting my other wrong a avoid!!!

Not fast fast (but ten mins also isn't slow and it was 7pm) but those guys are working really hard, and keeping their cool, juggling a lot of things, under a lot of pressure. So big up to them! Burger very delicious!

The food never turned up, but the driver indicated it was delivered at 14:08. I received a call on my mobile which did not connect. When I rang back it was not taking incoming calls. I contact the restaurant and they did not help. Refund please

delivery took 2 hrs and arrived cold.

Ordered just before half 10, arrived almost an hour later than original stated time. Was meant to get 2 portions of fries, only got one and they were stone cold. Like, literally feel like they were never cooked. We’re Staying in a hotel so can’t even microwave them. £45 for 2 burgers and 1 cold portion of chips delivered an hour late. Enormous rip off.

absolute rubbish thr food was cold and out loose in the bag it was terrible never ordering from there again

Quiero probar con 5 chicos desde que tengo memoria. Fuimos los primeros clientes en después de abrir - pedido 2 hamburguesas con queso de tocino, patatas fritas y una bebida. El tipo que nos atendió fue muy servicial y muy amable, causó una muy buena impresión. Precio - alrededor de £ 35 para 2 hamburguesas, 1 papas fritas y 1 bebida - es mucho considerando su comida rápida - PERO por la calidad, se acumula bien con los precios que pagas si obtienes una hamburguesa doble de buena calidad y papas fritas en un mercado de alimentos, etc en bristol. Las hamburguesas eran muy buenas, precioso tocino crujiente, y son de buen tamaño - y las patatas fritas eran excelentes (me fui salado, no picante). La opción de refresco recargable - £ 4. 35 - parece un poco OTT en el precio, a menos que te vayas a sentar allí y simplemente beber litros de sus refrescos, pero tengo que decir que las opciones de dispensador de refrescos eran bastante cool (ni siquiera reconocí la mitad de ellos) . Buena comida, no es barato, pero es muchos niveles de Macdonalds, etc!

The chips had a bit to much seasoning on them and the bun was soggy

Tomé una hamburguesa de aquí ayer. Y honestamente me encanta este lugar. No puedo visitar Bristol y no tener una hamburguesa de cinco chicos . .

Burger was good, fries had too much salt.

the best burger in Bristol and i tried the hotdog, was great

Cold food, no option to add sauces. Poor quality vs high price

Ordered at 19:38, arrived at 21:30! Not great and food was like warm at best.

Mi esposa y yo visitamos Five Guys en Bristol Cabot Circus hoy, y fue una experiencia absolutamente fantástica. Cada uno pidió una hamburguesa con queso y patatas fritas, y desde el momento en que entramos, el personal era excepcional. Se tomaron el tiempo para explicar las diferentes opciones de salsas y aderezos, que realmente apreciamos, y fueron increíblemente profesionales y educados en todo momento. Un saludo especial - al joven con el uniforme rojo brillante que estaba pasando por su entrenamiento - estaba alegre y se sumó a la atmósfera positiva. Esta fue mi primera vez cenando en Five Guys, y tengo que decir, ¡la comida estuvo a la altura del bombo! La hamburguesa con queso fue excepcional: dos empanadas de carne llenas recubiertas de queso derretido, con ketchup y mayo mezclados en algún lugar, creando un delicioso y jugoso desastre. El queso rezuma por todas partes, haciendo que cada bocado sea indulgente y satisfactorio. En cuanto a las papas fritas —lo que solo se puede describir como un "cubo" de ellas— estaban en una porción tan generosa que terminamos llevándonos las sobras a casa. Las patatas fritas estaban perfectamente condimentadas y abundantes, lo que garantiza que tuvimos más que suficiente para disfrutar más tarde. Si bien el total llegó a £ 30 para dos hamburguesas con queso y papas fritas, no nos importó el costo en absoluto, ya que la calidad y el tamaño de las porciones valieron la pena. La comida estaba fresca, bien preparada y llena de sabor. En general, Five Guys in Bristol Cabot Circus me ofreció una experiencia brillante por primera vez. La comida era deliciosa, las porciones generosas, y el personal nos hizo sentir bienvenidos y bien atendidos. Sin duda volveremos!

My wife and I visited Five Guys in Bristol Cabot Circus today, and it was an absolutely fantastic experience. We each ordered a cheeseburger and fries, and from the moment we stepped in, the staff were exceptional. They took the time to explain the different sauce and topping options, which we really appreciated, and they were incredibly professional and polite throughout. Special shout-out to the young chap in the bright red uniform who was going through his training—he was cheerful and added to the positive atmosphere. This was my first time dining at Five Guys, and I have to say, the food lived up to the hype! The cheeseburger was outstanding—two full beef patties smothered in melted cheese, with ketchup and mayo mixed in somewhere, creating a delicious, juicy mess. The cheese oozed everywhere, making every bite indulgent and satisfying. As for the fries—what can only be described as a "bucket" of them—they were in such a generous portion that we ended up taking the leftovers home. The fries were perfectly seasoned and plentiful, ensuring we had more than enough to enjoy later. While the total came to £30 for two cheeseburgers and fries, we didn’t mind the cost at all, as the quality and portion sizes were absolutely worth it. The food was fresh, well-prepared, and packed with flavour. Overall, Five Guys in Bristol Cabot Circus delivered a brilliant first-time experience for me. The food was delicious, the portions generous, and the staff made us feel welcome and well taken care of. We’ll definitely be back!

I preordered my food at 18.22 for a 20.00 delivery it said the driver picked my food up at 20.02 yet didn’t get delivered to mine till 20.40 food was cold out We couldn’t even eat the fries and milkshake was all over the bag very bad experience

Nice, decent, no frills burgers. Funny tasting drinks. Huge portions of chips. All in all, good valle for money.

had to order the food twice because first order didn't show up and neither has the second, absolute disgrace

Delivery time was not bad - about 50 mins to an hour. Food order was wrong - I didn’t get an extra patty I paid for. I raised an issue with JustEat and then ate what I was given. After I had finished, and too late, I received an email asking me to photograph the missing patty. I couldn’t. They refused to refund me. So - bad basic reading the order from five guys and useless thick-headed response from JustEat. They can both get stuffed. No way two burgers are worth £35 / even if as ordered.

There were so many things wrong with this order i placed. I had tried to previously email you guys and it never worked, I want a refund. I like you guys and never normally have a problem but I may start looking elsewhere to order food on from now on. Everything on the inside of the burger was wrong so I couldn’t eat it, chips were stone cold and the seal on my milkshake had been broken please could you refund my order this is shocking!!!!!

This was my first experience in a Five Guys restaurant, and I wasn't impressed at all. The outlet itself was clean and quiet, and the staff were all nice and explained how it works, but this place isn't for me. There was no Coke left in the drinks machine and a long wait for our food, although it was freshly cooked and prepared. We only ordered a small burger each and the smallest fries to share, but there were far too many just for two people and way too salty. My burger was OK though although they put the wrong sauce on. Definitely not a restaurant I would eat in again

Nice food, beware the milkshakes are put at a separate window to the rest of the food so don’t spend ages looking for it! The staff were very happy and jokey to make the customer welcome and happy! Nice place to eat!

I paid £31 for a burger, chips and a milkshake! The milkshake was £6.35! I didn’t mind paying if it was good quality and I received everything I ordered. When it arrived it was cold and I didn’t receive the milkshake! Won’t be ordering again!

We got just plain burgers, no tomato, no lettuce, no ketchup, no mustard, nothing, just plain burgers for £51.69 that I still don't know how can you allow this to happen. No option to choose and we were told that Five Guys has issues with you.

This Five Guys in Bristol really carries on the deliciouness that is Five Guys burgers. The ones made here are made to perfection! The staff are great and are always upbeat.

As always delicious burgers and fries! Love five guys. Thanks.

Chips were soggy and underdone! Burgers were cold and greasy. We had to put our food in the oven to try to improve it but it was beyond repair. Really disappointed.

The place is very nice especially after rush hours, the food quality is unbelievable! It is a very nice experience for a solo or a family meal.

Probablemente la mejor hamburguesa en marcha, si usted puede superar el precio (que para ser justos le dan una porción generosa y bebida recargable ) entonces este es el lugar para cuando visite bristol.

Ordered 3 shakes never arrived chips freezing 2 hours late want refund immediatley restaurant lied consistently about food leaving and blamed driver

Overpriced! Food was squashed, cold chips and took waaaaay too long to be served.

Milkshake was nice but fries were very soggy & disappointing

The best burgers in town, we love it 😀 😋

Took over a hour after it left restaurant to reach me. Stone cold and a waste of £50. Although Just Eat insultingly offered £16 refund for a £50 inedible meal. BEWARE!!!!!

¡Muy horrible! No puedo creer que tengan la osadía de cobrar lo que hacen. Mesas sucias y suelo sucio! ¡No malgastes tu dinero!

It took a very, very long time for the order to be made, and it was an hour in total from time of order being accepted to delivery, but it is delicious, and the delivery driver did a very good job of getting it here warm despite the weather.

The burgers we ordered were good, a decent size, well cooked and tasty. The chips on the other hand really let everything down. They were so salty, practically inedible. This is the first time I've been to a Five Guys, is this normal?

Cold and soggy. Took an hour to get to me.

Big THANK YOU & shotout for the driver , extra star , for going extra mile and not giving up & timely delivery! Very kind!~

Tried to find a space to sit but everywhere was filthy. The staff were friendly enough and nothing wrong with the food but the state of the place was disgusting with food all over the floor.

Greasy Tasteless burger .... The bun had more flavour than the meat. Fries had WAY too much salt on them. Can honestly say...don't know what all the hype is about won't be going back.

It's like eating in the park: dirty tables where pigeons have passed over them (inside the place), zero cleanliness on the tables and homeless people who go in and out without problems bivouacking in the bathrooms. 1 beer of 0.33 paid almost 8.50 pounds, are you kidding me???? Meaningless hot dogs and good burgers all wrapped in foil in a paper bag. The kebab I ate afterwards was very good because I spent too much and left myself hungry!!!

I ordered last night and it seems to have gone very downhill compared to previous times I’ve ordered. The fries were cold, the burger wasn’t as nice as usual, and instead of giving me the Dr Pepper I ordered, they gave me a Sprite and a Diet Coke that was over 2 months out of date

It is unbelievably expensive. Nearly £5 for a soda it's similar cinema prices.... You can buy 4 litres of soda from a shop for that. Burgers are absolutely average....sooooo many better burger places in Bristol. I guess you are paying for a brand and it rides on American diner experience. It's a great brand and that's why it's popular but the prices make your eyes water.

Wrong order delivered, and restaurant not responding to calls

So so good! Really is the best burger

Whole experience was just a bit meh 😒 to be honest. Sorry but the price for the food I would have expected something different. Food was ok price was higher than I would have liked.

Calm, nice setting for quick and easy refreshments. Ahaha. Like it!

The worst burger I've ever had, and I'm a burger fanstic. Patty was terrible in looks and cooked awfully Was a massive slop burger which I didn't even eat half of and paid 12 pounds for Milkshake however was excellent

First time at Five Guys and magnificent experience. We were assisted by what we believe was the manager with great patience. He not only explained how it worked but also showed us the sizes of the products. I very much appreciate your kindness and advice when placing our order. It took very little time to prepare it and it was delicious. Premises/tables/bathrooms absolutely everything was really clean.

My 12 year old says it was the worst experience ever! It's an expensive version of a takeaway. Not a very pleasant experience at all, including staff not registering part of our order. Doesn't deserve the hype that it gets. Not impressed and won't visit again.

Waited almost 30 minutes for a dry and small burger.

Late night snack on way from bar. Wad alright, but I forget how long the wait is for a meal. Jheez

Hot dogs are definitely not with the money

Overpriced place with low quality food. I paid for 2 burgers, 2milkshakes and small fries 40 pounds. The burgers buns was a cheapest made buns, which I ever eaten. The patties were McDonalds quality and cheese was also the cheapest type of cheese available on the market. There are plenty places in Cabot Circus, where a food is higher quality for lower prices. One thing, which I can recommend was a milkshake. Place looks like a poor made American-style burger place from last century placed next to a motorway, or like burger shot from GTA, so not my style. Even KFC looks better, and McDonalds compared to the five guys is a next level of design.

Very good waiters, good service and clean

The staff at this Five Guys are amazing!! One of the kindest and most accommodating people I've come across in this chain. Very happy and comfortable atmosphere!

Super expensive for a slightly nicer McDonald's. Not worth the money.

Burger was lovely but the chips wasn’t the best they was cold

Incredible bacon cheese burger!!!

The burger patties were tasteless and unsalted/unpeppered, the relish and onions within were pretty good, the burger was not well constructed, and the salad and tomato were placed straight on top of the patties with the relish and pickle, with no care for how the flavours interact. The fries were undercooked and soft, they were however well salted - although due to the way the bag was packed the fries were on their side in the bottom. The milkshake was amazing, I would very much recommend it. I had the chocolate shake. For a first impression; You can get a better burger and fries in a medium-upscale breakfast cafe for a better price.

So expensive The quality was no better than any other fast food joint so was not happy with the price. So we bought our 3 year old a small hamburger as the guy said this would suit him but it was huge and something like 9 quid plus Fry's and a drink. I'll go for a steak next time for the same price. Oh and Fry's sucked hard

Lovely chips, nice burger and thr milkshakes are amazing with fruit bits in them.

Polite delivery driver that arrived early

Freshly made, tasty, you get to pick your toppings yourself, fries are better than in most chippy's. You pay at bit more, but that is more than made up for when you bite into it.

Great food burgers are x2 massive service was fast but a little expensive

Massive amount of fries for a regular portion and the burger I had was the best burger I have EVER had...in my life. Staff were great too,gave me a tub of hot sauce on request too ;)

Like any other five guys, so good consistency... apart from the 2 pigeons in the restaurant. I had to get one out. Someone else got rid of his friend. They were on tables, and i didn't see any staff wipe any tables.