Five Guys in Kensington and Chelsea

I couldn’t eat the veggie option which was basically a soggy mess of a bun, mushrooms, onion, and peppers. The first bite was so bad I couldn’t eat anymore. Fries were nice. If you don’t eat meat then just have fries because you’ll be wasting your money otherwise. Or Better still go somewhere else.

Took my niece and nephew there - they had veggie and regular burgers and milk shakes. The fries were particularly good. When we saw the calories on the menu we knew why they tasted so good - an occasional treat for sure.

I ate at five guys, excellent food and people there full of life ☺️ people from Romania have a very pleasant vibe, I highly recommend

After visiting the Science Museum, we ate here. One of the greatest hamburgers I have ever eaten! It is quite crowded and nothing fancy, but the taste is priceless!

I've not been in Temple Bar McD's in Dublin since before Covid. That used to hold the title, but it has an excuse: it's in Temple Bar. This joint is like that last US post on the Nang River in "Apocalypse Now" - panicky kids, utter chaos and nobody in charge. I still occasionally get dragged in though. 20 minutes wait for a bacon cheeseburger & fries!... and that's not unusual. The food is decent enough. On the day of a Trades Union march in London, I'd say the service would improve if Five Guys was nationalised by a Labour Government.

The burger was great and actually a fair bit of seating inside. a few tables and chairs outside too unfortunately, the tables were dirty and did not see anyone going around cleaning them.

'Five Guys' is an American fast food restaurant chain focused on hamburgers and fries. It's been around over 35 years, and has over 1,500 outlets in over 20 countries around the world, but only made its mark in the UK just under 10 years ago. This outlet, directly opposite South Kensington underground station, and downstairs in a basement, is a typical 'Five Guys' outlet, with its red and white styling, sacks of potatoes lying around, bathrooms not easy to find, and a huge number of people milling around serving you. This outlet was clean, with tables being regularly wiped and floors swept (not all are like that). I'm not a regular eater of hamburgers, but it does actually make a fine hamburger. The ca=hain is probably second on my list of three hamburger joints I would go to; the top is my Canadian favourite Time Hortons, and third is Shake Shack. We had a pleasant visit to this outlet. There's a vast choice of hamburgers and toppings. Our server was patient, and took details about toppings and cooking preferences. Our burgers were presented as requested: a regular burger and a cheese burger. The helping of fries was enormous, but they do need to lay off the salt - it should be a customer preference rather than a server preference. The fries were just too salty to be perfectly enjoyed. Service was fairly quick, and our server was cheerful and helpful. I'll certainly return to this outlet again if ever I am in South Kensington and fancy a 'Five Guys' burger, or to any other outlets in the chain. I believe the chain has some vegetarian options, but I have not tried those. Entrance is at street level, with an escalator or lift to take you to the restaurant, so it is accessible to those requiring mobility assistance.

I was a bit unsure about using this fast food restaurant because of the reviews on here but found it to be clean, well organised and the staff were friendly. The food was lovely but the chips too salty.

Ok so the fries were good and it was a nice surprise to be able to have a beer but….I was expecting a juicy veggie burger oozing with cheese etc similar to a McPlant. But basically the veggie option was some greasy mushrooms and onions in a soggy bun. Perhaps I missed something but nowadays as a vegetarian you expect a bit more than this!

Woman that works there is more of a cow than the burgers. Only thing I could smell the moment I walked in was her attitude

So nice to be greeted by very pleasant team members in five guys. Dealt with an allergy order well. Tasty food, which yes is on the pricey side, but the meat is good quality and portions are big.

Quite frankly poor came here for a quick bite to eat nearly fell over at the price and then the food it’s self was just bang average at best. The burger it’s self was dripping with Oli and the bacon was burnt black the bun was soggy and I definitely won’t be coming here again

overpriced and the food is disgusting. chips are way too salty and my burger was dripping with oil. £10.50 wasted on food i didnt even like

SO I’ve heard about this place a lot and decided it was finally time to try it. I ordered small Cajun fries (which are actually massive so I suggest you get these and don’t go large) an Oreo milkshake with cream and the veggie sandwich with jalapeños and no cheese. Basically the friend were to die for and the milkshake was the best I’ve ever had! The sandwich was a MAJOR disappointment though. It was just a burger bun with vegetables? Apparently which were grilled but they were just a soggy mess and there was no sauce in it either? I don’t understand the point of it if I’m honest. Next time I’ll just get the fries and a shake since paying so much money for a burger bun with mushrooms in it is ridiculous.

1st visit here after a trip to the Museum with my hubby and 2 kids. Managed to find a table although it was quite busy and cramped. Queue was slightly long but was moving quickly. I ordered 2 little burgers (one patty) and 2 little fries for the kids and 1 regular burger (2 patties) and 1 hot dog (beef) for us adults with 2 regular fries , 2 refillable drinks and 2 milkshakes came in at £67 which I definitely found expensive for what ultimately is a burger joint. The food was nice and we did enjoy it but next time I would definitely order less fries as 4 fries was way to much.

The only good food were the chips, the staff was kind and professional. The cheese burger was tastless. High prices for a standard food.

Had a quick visit here for a bite to eat. Food quite pricey but its expected. Clean food areas, very organised. Staff friendly. Food was mainly ok. Chips plentiful, cheese toasted sandwich , lovely. Veg burger, not so good. I would return.

Great friendly service and luckily for us we just missed the start of the lunch time rush. Lovely burgers and the mushrooms I chose to have in mine were delicious. Great portion sizes, a little expensive but fresh cooked while you wait food.

I love five guys and try to stop when I can. This particular location had the friendliest staff out of all the ones I've been to. The burgers and shakes that five guys makes are the closest thing to an American soda shop style you...

My family and I stopped in for a bite to eat and this being my 1st time trying Five Guys I was not disappointed. The wait time was not long. The staff was friendly and efficient and the little bacon burger, fries and oreo cookie...

We ordered a vegetarian burger it arrived and it was mushed up salad in a bun - awful. Also ordered a bacon burger, was just as bad just cheap fast food trying to be up market. Avoid - over priced / over rated Nearly 30...

We came out of the V&A museum hungry and were about to go into South Kensington underground when we noticed a Five Guys opposite. I've tried them before and they've always been great so in we went. I decided to have the double burger -...

Had a lunch with my seven-year-old son, which was an experience that relieved me of £30 and I came away feeling slightly disappointed. Nice staff and undoubtedly at the upper end of ‘fast food burgers’ but some areas need attention. First the positives: decent burgers...

After the museums in south kensington, we where looking to get a quite bit. Around the corner from the vegen restaurant, we saw Five Guys. It was just want we wanted. They have lots of setting inside and out. Lift to get down to order...

visited five guys after a trip to the natural history museum south ken. easy to place order and large portion of fries was huge for 2 adults and 1 child! good refillable drinks choice. tastiest, moistest, softest, cheeseburger with onions and bbq sauce! very comforting...

Dont understand why this place is so popular, it was full of french teenagers being loud and throwing milkshakes at each other

We went to this place earlier today. Not only totally overpriced , but it tasted awful. Chips dry , no taste at all and rest just as bad..drinks were flat..no choice either as had run out. Went to washrooms upstaiirs..they were soaked on the floor...

£50 for two adults, an 11 year old and an 8 year old. One of those was a vegetable burger! Chips were too salty to eat. Won’t ever bother again.

Five guys do the best burgers. I ordered a single burger with sauces and extras. A small fries and a bottle of water. My order was ready quickly even though it was around rush hour. The restaurant was clean and tidy. All the sauces and...

Popped here on the way to the Royal Albert Hall, was shocked at over £20 for 2 burgers!! Decor is standard, staff were quite friendly. Laughed when I asked if I’d get some shares in the company as well. Burger was average at best. There...

Fancied a burger so went to check it out, it was okay but nothing special really and a bit overpriced.

We stopped here for a quick burger after a show at the Royal Albert Hall, the burgers were great, but I’ve never had a bad one from Five Guys. We experienced quick service and great food, what else could you ask for?

The team that we’re working at 3pm on the 11th of December deserve a massive bonus! Totally focused on producing the best food. Absolutely delicious. And great friendly customer service. So well done!

the outlet is located near south Kensington tube station. there is actually a lot of space downstairs for seating which is great burgers are great as usual

As an ex Californian and long time Londoner, what I often missed in London was a good, quick affordable, burger, a la "In N'Out Burger" in California. When Five Guys opened up here I though now, at last, something similar would be available. I've eaten...

Nice burger but at what price, 2 adults and 2 grandkids. Chips thrown into a drinks cup were mostly burnt and hard, soft drink prices extortionate, a milkshake £7. There’s ripping people off and hanging them out to dry. Never again.

After all the hype surrounding this chain I can now say that I have been there and done that. However at those ridiculous prices there wasn’t any money left to buy the tee shirt! To be fair the quality of the food was excellent and...

I ate at the restaurant in Chelsea on recommendation from a friend. I ordered the bacon and cheese burger with gherkins, lettuce, bbq sauce, mayonnaise, mushrooms and onions. I ordered a regular fries. My friend warned me to order a small, as the regular is...

I've been to a few different Five Guys and as always it is clean (staff constantly cleaning and picking up). with friendly staff and great food and this location was no exception. I've only ever had the bacon cheese burger and regular cheese burger, chips...

Never been to Five guys before. Came here and I must say I was really surprised. Had a burger, chips and milkshake and I must say they were fantastic. It is pretty expensive for what it is so it’s not somewhere I would go all...

Whenever we venture 'into town' as a family, we usually look for a Five Guys for a dirty treat and the South Kensington branch is no exception. We visited on a Saturday around 5pm and although it was fairly busy, there were a few empty...

Five Guys prides its self more on the celebrities who've visited than on the quality and the taste of their burgers. The bun is sickly whilst the meat is of low quality. I left feeling ill.

Classiest fast food place I’ve ever visited - well done! The service was fab and the place was nice and clean. The food was really good too! Definitely coming back to Kensington!

Stopped here around 7pm after a day spent in the smoke. Found a seat straight away, service was excellent, burgers were fresh and delicious. Free refills on drinks sorted the teens. Veggie burger for the better half, cheeseburgers for the teens, bacon cheese "all the...

The claim is that the meat is never frozen. Well the joint has no edge in the burger department, very plain and overpriced for what it offers. Not impressed and in fact, disappointed.

I went in on Weds 6 June and there was one guy working. Making burgers when I came in and then came over to me to make my shake. What a worker. He was friendly, polite, working hard (sweating a bit) and made a great...

Burgers and fries can never be so good in any place apart from five guys. Milkshake to go for this weather with salted caramel and Oreo went totally to next level. Keep it up guys great food and great team behind it

We came here for lunch at about 1pm and were able to find seating outside on a sunny day. Food was great- the cashier was very helpful in telling us about portion sizes.

I was until last night quite a fan of Five Guys having been to many other branches in the past few years... Last night was very different, They seemed quite busy with customers and Deliveroo drivers competing to be served... After waiting around 10 minutes...

This may sound odd but I am not a meat eater per se but I make the exception here and there and Five Guys is an absolute delicious exception! The burgers are unparalleled and their fries are so crunchy and yummy... to die for. A...

First time I see a by uber joint frying result cut potatoes and serving them with good energy. So much energy with the team that they communicate with each other and you can witness a great team work in preparing the burger and fries ..i...

5 Guys in Kensington is ideally located for a fuel - stop before or after a visit to the V and A or the natural History Museum. Service was good, food is expensive for what you get and the menu is a bit lacking in...