Big Easy in Kensington and Chelsea

Cute workers, very friendly , great experience

Food was very nice but service was just okay and was overcharge for 2 items

Reprehensible and unacceptable experience. My pregnant wife (3rd trimester) and I ordered a non-alcoholic mocktail and a Corona 0.0 respectively. My wife had two sips of her drink and then re-checked with staff to triple check it was non-alcoholic. After checking with the bar staff, we were told it was in fact alcoholic and was a mistake. This is unforgivable and as one can imagine caused huge anxiety to the two of us. For what it’s worth, I was brought out a corona despite asking for a corona 0.0.

Pretty expensive, but I am from North Carolina and the BBQ was spot on. Delicious. My daughter had the half lobster, which she enjoyed. After being in London for 3 weeks I wanted some American food. This place was perfect.

I'm a big fan of Big Easy! The food selection is varied but without being overwhelmed with options. The theme of the restaurant is American Bar-BQ and done in a way that's it's not over the top. When we went there was a live band playing in the basement dining area, big vibes. 100% will go here every time I'm near one!!

Weekday deluxe lunch special - £19.50 Met my friend here for lunch during the week. We went for there weekday deluxe lunch special. For starters we had the southern fried chicken tenders and for our main we had the original half lobster, chips and green salad. We the had the frozen margaritas for drinks. The chicken tenders were nice and so was the sauce that came with them. The lobster tail hardly had any lobster init. Would not go for this option again as it was not worth the money and never filled me up. Wish I went for the steak lol The margarita barely had any alcohol init, just tasted like ice and sugar. Should have gone for the Prosecco lol Venue is cool and staff were very friendly and attentive. Would definitely visit here again but would not go the lobster.

I’ve been a regular customer at Big Easy in Chelsea for a long time, and I can confidently say the place and the staff are exceptional. The team has consistently provided a warm, welcoming atmosphere and outstanding service, which is why I keep coming back. However, I’m writing this review out of concern. I’ve recently heard that several staff members are leaving due to issues with the management. This is deeply disappointing, as it’s the people who make this place special. I’m sure I’m not the only one who feels this way—if the team that built this experience leaves, many loyal customers like myself may stop coming too. Management should take this seriously, because great staff are the heart of a great business.

It was great to be back here 33 years after my first trip to Big Easy Chelsea, as laid back as ever, with friendly helpful staff & good fare, Merci !

My only suggestion would be for some cajun music such as the Balfa Brothers

Top service and food. Waiter George was great! Give him a pay rise!!!

Fantastic food and atmosphere as always. Service always great

Great choice. Loved the food and vibe.

I love Big Easy ! 😊 The food there is absolutely delicious , they serve the best voodoo chicken wings .

What an amazing place... Big East Chelsea's BBQ Baby Back Ribs are the most delicious I have ever eaten.. To be honest with this of quality prices are very reasonable .. Thank you I will be back again...

We went for a 60th birthday dinner. A party of ten people. We sat in the lower ground area. There was a live musician which gave it a positive energy. The ambience is very similar to Nandos. The food portions are very generous. There was a spread of food, the nachos were good, the basket of prawns ok, the truffle mac and cheese was good. I didn't like the coleslaw, ordered a soft drink and this was fine. All in all ok. I would return to try other items on the menu.

Vile i was charged £60 for a sharing platter rude staff from the minute i walked in the table before us had walked out was very close doing so ourselves would not recommend at all stear clear manager was unhelpful and just overall not very nice experience

I love the Big Easy! I often go to the Covent Garden branch, but it’s good to be back at the Kings Road one. I took advantage with a friend of mine of the burger, chips and beer for £11 fantastic value for money and great quality!

I was craving some meat and had a great dining experience here, ticked all the boxes for me. I must say the service was really good. I was served by Kusum, who was super friendly and attentive throughout. I had the barbecue ribs. Really tender, flavourful, and right amount. Definitely recommend if you’re in the area and also they do lunch deals which is good value for money, so I will visit again during that time!

Loved the lobster roll and the brown betty! Great value, good atmosphere, very attentive staff. Excellent service. Will go again.

Value for money and really generous portion of meals. They have daily deals- we got the monday unlimited barbeque, pulled pork and chicken with drink only 27pp. Staff were also attentive and warm despite busy evening. Would definitely come back

Kushum was fab as was the food thank you!

Really fun place to eat, food was delicious, and staff was so cute, they gave me a free birthday ice cream with a candle! And they even have live music downstairs, but if you want to still talk during your stay, I would recommend to sit upstairs.

Not great 'service' at all when ordering online. No salt, or pepper for cold, old, dry chips. No basic ketchup or mayo thrown in. No napkins. No straw for the thick milkshake. Made the meal extremely inconvenient for a delivery, as I had to procure the missing items. Shrimp and lobster burger and milkshake (when I actually managed to drink it) had good flavours.

Ordered online and the brisket was missing the food was stone cold it’s a hit a miss because I ordered the other day and everything was spot on but yesterday you guys tried to violate by giving inedible food. Sadly I won’t be visiting any more big easy restaurants going forward as u made me waste my time and had to cook dinner

I went expecting a nice dinner with friends. The atmosphere was terrible with ugly unfinished interior and musicians playing too loud. Food was overpriced and mediocre at best and some of the friends I went with felt ill straight after and the next day. When I asked for a refund the next day because of the illness feelings they ignored. DO NOT COME HERE.

Stopped in as this was advertised as a margarita bar! My favorite. Drink was excellent. Had poppers with some nacho chips thrown in. Sauces were excellent. Poppers were perfect. And our server Mo was fantastic!

Reservamos una mesa de 15 para nuestros hermanos despertar y Saed, el otro caballero y el equipo eran excelentes - la comida era abundante y fresca. El servicio era genial y nos revisaron para asegurarnos de que estábamos bien durante todo (pero no molesto). Los cócteles cayeron bien y los platos de comida tenían algo para todos. Fue nuestra primera visita y no será la última. Gracias a todos por hacer el cumpleaños de nuestro hermano y despertar un día especial para todos nosotros.

We booked a table of 15 for our brothers wake and Saed, the other gentleman and team were excellent - food was plentiful and fresh. Service was great and we were checked on to make sure we were ok throughout (but not annoyingly) The cocktails went down well and the food platters had something for everyone. It was our first visit and won’t be our last. Thank you all for making our brother’s birthday and wake a special day for us all.

Food tasted like cardboard, waste of 45 quid for a few crums :(

Good made me and my party feel violently ill, the worst place in London by far

Food made me feel ill and tummy hurts and so expensive, no bang for you buck

Always a great stop when on the King's Road...especially when you get their express lunch menu. Kushum served us today and was awesome!

Food was great and the service was very lovely. They were very attentive and paid attention was great.

Love the place the dark and stormy are to die for here what a drink and very tasty burgers and chips like the the bar and seating is parted

We were served by Kushum. Excellent service and food.

Tuve un buen tiempo aquí con un amigo que estaba mucho más dispuesto a probarlo - rollos de langosta y alcohol - pero por el precio me pareció que era un poco demasiado casual como una experiencia. El servicio de mesa estaba entrecortado, tuvimos una nueva persona a nuestra mesa cada vez - al menos cinco servidores diferentes ya sea tomando pedidos o trayendo comida y cubiertos y bebidas, así que era difícil sentirse seguro en el lugar. La comida era excelente si un poco de precio y la espera para tener nuestra orden o bebidas tomadas fue lo suficientemente largo para que me sintiera cómodo dejando para otra opción, pero un servidor vino justo antes de entonces. Podría volver y pedir algo más para ver lo que siento acerca de este restaurante, ya que siento que un domingo perezoso por la tarde podría no ser la mejor representación de la experiencia completa.

Primera vez aquí Afortunadamente logró encontrar una mesa al aire libre en esta soleada tarde de martes ( alrededor de las 15 : 00 ) Disfrutando de nuestra sidra de fresas El servicio es bueno Sin duda volveremos a visitar para probar la famosa boca regando hamburguesa

As I've explained to numerous staff over the years (this time it was Manik, the manager), I first brought my son and daughter to the Big Easy when they were still at primary school and they used to be given crayons to draw on the brown paper tablecloths you then had (they are now 39 and 36 years of age!). The friendliness of the staff, the music which helps create a comfortable, enjoyable atmosphere and, above all, the delicious, plentiful food is still apparent over 30 years on and I'm now bringing my daughter with her children/my Grandchildren to let the next generation enjoy what I've enjoyed all these years. This time, the previously mentioned Manik ensured we were well looked after and nothing was too much trouble for him and his wonderful, friendly staff. I will continue to come to enjoy myself at the Big Easy, who knows in future years with my Great Grandchildren!!

It was my birthday yesterday and mothers Day as well. It was a lovely restaurant to be for the celebrations🍾🍸🦀🦞

Always a good vibe here, friendly and welcoming staff, and the menu choices are excellent. My sirloin and jumbo shrimp were hit and miss, with the steak being perfect, but the shrimp was a little mushy and all the char flavour on the inedible shell. I can't recommend the calamari, as it's was so small, over-battered, and unfortunately completely flavourless. To me, it feels as though the seafood could be fresher and cooked with more care and seasoning, but otherwise, a decent lunch at a reasonable price for the quantity.

I was at the pub yesterday evening and accidentally left my bag at the table. When I realized it, I went back to retrieve it , the stuff from the pub found my bag but my AirPods and another device were stolen from them . My AirPods' location is showing inside the pub, but they are refusing to return them!!! Take care not to forget something because they will not given to you.

It was very busy as it was St Patrick’s day. The chef and waiter were so lovely and gave us take away bag the unlimited bbq was really unlimited

Looove the brisket and oversized margaritas

La comida estaba bien. Facturación no. La oferta era 2 - 1 para el almuerzo. Pedí del menú del almuerzo, así que no hay confusión allí. La factura debería haber sido de 11 libras. ¡Entró a 40 libras! Luego pedí que se revisara y se redujo a £ 20. ¡Me fui sin pensar y me di cuenta de que debería haber sido de 11 libras! Mi culpa y no podía molestarme en volver ya que no guardaba mis recibos.

Bad experience with no delivery ! - we ordered at 5.30 pm, estimated delivery was moving from 6.30 to 6.50 to 7.20 to 7.40 and then bang - 'your order has been cancelled'. Just like that! - we were so much looking forward to this particular food, and getting very hungry. And to be dropped like this???

I have had better, not impressed, dry.

Moh was a most fantastic host; extremely friendly and helpful. The food was delicious and great value for money. The atmosphere was terrific. I will recommend this restaurant to everyone.

I went for dinner on international women’s Day and had a fantastic meal. The manager was excellent and the staff were very helpful. Very good atmosphere thank you Claire.

Great place for a gathering. The service from everyone is amazing. I will be there again.

Great food, great service. Many thanks to Moh.

Quería compartir mi reciente experiencia gastronómica. Era mi primera vez en su restaurante, y fue una sorpresa de mi familia por mi cumpleaños. Realmente disfruté del ambiente relajado, y estoy contento de que mi familia eligió este lugar en lugar de una opción más cara en la ciudad con comida menos satisfactoria. Desafortunadamente, encontré una experiencia negativa con el miembro del equipo de la casa, Moh. Teníamos una reserva original para 7 : 30 pm, pero mi esposa lo cambió a 8: 00 pm para tener en cuenta el tráfico potencial. Llegamos temprano a las 7: 15 pm y logró encontrar un lugar de estacionamiento justo afuera. Cuando entramos en el restaurante, esperábamos volver a nuestra hora de reserva original. Sin embargo, Moh respondió abruptamente y nos dijo que volviéramos a las 8 : 00 pm, mostrando poca empatía. A pesar de esta experiencia, todo cambió debido a los excelentes servicios brindados por “George” y su equipo que nos brindaron un servicio impecable, y nos guiaron con comida en el menú. Fue un servicio completo y opuesto recibido de Moh. Como alguien que trabaja en la industria de la hospitalidad, creo que esta situación podría haberse manejado de manera más diplomática, tal vez explicando cortésmente que el restaurante estaba lleno y no podía atender la solicitud. A pesar de esto, espero volver a visitarlo y espero una interacción más positiva en el futuro. “Gran comida” y un excelente servicio de los camareros y el gerente “George”. ¡Gracias!

Restaurant quite small so can be a little cramped between tables but the food is amazing and the servers really helpful. Not cheap but you roll away from the table stuffed

Moh is fabulous! We had the best bottomless brunch ever - drinks were super quick and the service was brilliant!

I had an outstanding dining experience at big easy kings road , thanks to the exceptional service from our waiter Moh and Collague O. He was friendly attentive and made excellent recommendations, ensuring a seamless and enjoyable meal. The food was good, but the warm and professional service truly made the experience special. I highly recommend this restaurant and will definitely be returning due to the service specifically!

had a great experience! Moh was a helpful and kind. With his warm welcome and friendly banter. I will definitely be returning!

The atmosphere is very relaxed. Moh was very polite, friendly and respectful. He ensured that we were treated well, the food was exactly what we wanted.serve with smiles and satisfaction. We would definitely recommend him.

Good food friendly and prompt service, our server Moh was nice and helpful.

Lovely food and great service from Moh, thank you!

Great food, excellent service by Moh, made our first time experience memorable. Will definitely be back

Moh was extremely friendly and accommodating. Great attitude and fun person to speak to.

Great Food, Great Atmosphere and Great Service from Moh! Thanks The Big Easy ♥️

We have been to Chelsea Big Easy before and really enjoyed it but last night we came away really disappointed. There seemed to be a chaotic energy around the pass and kitchen and a never ending queue of helmets waiting for online collections meant we had to wait too long for our starters and then the mains. I felt that the kitchen had been overwhelmed by online orders at the expense of customers actually at tables, we felt overlooked which for the price of the food is unacceptable. The calamare wasn't very nice at all and the rest of the meal was ok but soured by the long waiting. The waiting staff are always really good there and it was not their fault, but you just can't charge those prices for deep fried food in an atmosphere of chaos.

Went for a birthday meal, recieved a nice warm welcome from a male staff member. Food was absolutely amazing. I'm new to steak and the waiter advised me how to have my steak cooked and let me tell you it taste amazing🤤🤤🤤I told them it was my partners birthday and they brought out ice cream and sang happy birthday....even the kitchen staff got involved and where banging pans which really made my partners day. It was such a great touch to the meal. I would definitely be returning.

What a wonderful.littoe.place to eat there was live music playing whilst we ate, food was very good, staff were amazing Moh was very good always asking how the food was and if we were okay thank you Moh for a great service

Moh and oouu served us, fantastic service!! Great customer service skills will definitely be back again. Had a great time

Great to be back in the big easy after 25 years! Standout was the atmosphere and the service Manger was so kind to the kids (very professional) and - I didn’t know - it’s free for them in February.

The service was exceptional and very friendly. Particularly Mo

Really would not recommend this branch of the big easy, it is very small, no music and zero atmosphere. But the worst part was the service, we booked the bottomless brunch and literally had to ask over and over and over again to try and get served. We spent half the bottomless brunch sat there with no drinks. Completely not worth the money

This spot has delicious food, inventive cocktails and the nicest waiting staff members. Mo, in particular, has the positivity to turn a frown upside down. I’d recommend the slushie cocktails which were fun to sip along with a burger or a sandwich.

Excellent food and great drinks! MO is a legend!

This spot has delicious food, inventive cocktails and the nicest waiting staff members. Mo and Hiro, in particular, have the positivity to turn a frown upside down. I’d recommend the slushie cocktails which were fun to sip along with a burger or a sandwich.

Excellent food and service was amazing! Great atmosphere too. Definitely recommend coming here. George is a fantastic person and we really appreciate how he accommodated us and his service was perfect. We'll be back!

Very good food , Very nice service, Our Waiter Mo was very good and friendly

Horrible experience, ordered the beef Brisket and Shrimp burger, the Brisket was cold and the quality of the meat terrible. Possibly microwaved. The shrimps were burnt, coleslaw was poor, when we complained the restaurant did refund only £22 and we still spent £60 for the horrible food, would not return there as the restaurant did not even offer an apology, the waiter was nice enough and pleasant to deal with. But surely nothing less than full refund minus drinks was the solution considering 80% of the food went back

Excellent service by the new manager!

3rd time here. Food was excellent. Delicious, moreish, but satisfying. I'm not a take pictures of my meals person, but believe me its worth it. Visit for Valentine day meal. New staff after 3-4 years but service always excellent. Mo, the new manager an awesome guy, Coby and Albert very hospital, professional and friendly table service, made us feel very at home. Raciel gave us a warm reception as we entered with her great smile and pleasant demeanor. I Would definitely eat there more often if I could.

I really enjoyed the food. Good value for money imho. The only thing I would suggest is to cook/barbecue ribs longers as they came not so well done.

The food was really tasty and Mo was great, friendly and helpful. Nice place.

Lovely lunch at the Big Easy. Delicious food and friendly service. Special thanks to Mo and Eva!!

All the staff were lovely, very attentive and provided a wonderful experience. Shout out to the manager Mo, he was awesome!

I went to the big easy in Chelsea and I had a lovely time the staff were nice and accommodating. George was so friendly and gave the best service with a smile. Mo was attentive and kept me in the loop of when the table will be ready. I had a special Valentine’s Day with my partner I will be back soon :)

Service great, ambiance lovely but the lobster shrimp roll had no lobster! Still worth the money but they should just call it shrimp roll. Trust me, I looked for the slightest piece of lobster as I searched inside the roll with my fork, but alas none could be found :(

We had a lovely meal. Food was good and tasted fr sh. Servers were wonderful. Amazing value for money. Loved it and will certainly be back

Absolutely loved it, great place and lighting and great food it was all so delicious and Mo the manager was so friendly, really recommend and excited to come back for the live music downstairs

Great afternoon in The Big Easy. Mo made a fantastic shot, called Mo's Easy Shot. Lots of fun!

Mo’s hospitality was amazing, was quick and polite and a very understanding person (deserves a raise) he also invented a shot that we call the “ Mo’s Easy Shot” and we loved it. Top marks for this man

Food was average . The lobster was not fresh and I felt sick the day after :(

Had a great experience with friends. The food was amazing, the atmosphere and music made me want to stay for a good few hours. And the service was top level, quick and friendly with a smile, our server Mo was especially great!

The staff member that took care of us, Mo, was outstanding. He even invented a new shot which needs to be added to the menu and I suggest the name Mo's Easy shot.

We have been here many times and as usual we had a wonderful meal. Service from Mo was as good as it gets. Definitely highly recommended!

Had an amazing experience here. The food was amazing and vibes were excellent. Thanks to Eva and George for the amazing hospitality.

Amazing experience, live music, fantastic food and staff very attentive.

Had an amazing meal, brilliant service from Mo, great evening.

Yummy food that catered for my whole family. Friendly staff and clean venue. Didn't have to wait long for food but did have an extremely long wait for plates to be cleared and to pay the bill. Was a great experience and will definitely return again.

The food was amazing as always however we had to pay for everything separately meaning there were no meals you had to pay for the sides and sauces separately which was very confusing and wasn’t explained to us fully. We went for my partners birthday and mentioned that to staff when booking and this was the only place we went to the whole weekend where she didn’t get anything for her birthday which is fine as we didn’t expect anything for free but a happy birthday wouldn’t have gone a miss. The food however came and was as expected, delicious. Then the bill came which was a lot more than we paid at the Canary Wharf branch by around £25 which was surprising as the Canary Wharf in my opinion is a better venue. That price didn’t include the service charge which was sneakily added too. Overall, it was a lovely experience and lovely food.

Amazing food. Table for 5 was very cramped in terms of space to move, but the food was gorgeous. Everything devoured. Not the cheapest night out, but the quality was good

I was in London for a few days and my friend recommended this place. I was at dinner, and the food and the waiter were excellent.

Starters were great, nachos and wings. Two out of three meals were good, third meal was awful. Staff a bit miserable to be honest. It was very quiet so they weren't stressed or rushed off their feet. I think it was the manager that was the mist miserable, he was the most miserable so probably that's why the other staff were. Imagine a long shift with a guy that can't smile or even look happy and is customer facing. Been going to Big Easy about 30 years. Not planning on returning after tonight.

The expected time just get getting longer and longer

Lobster was not very fresh , and it was a bit cold .service was ok .