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4,05

Based on 1.551 opinions finded in 4 websites

3.5Ambience4.0Cuisine
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Nº 536 in 1366 in Kensington and Chelsea

Nº 13 of 44 American in Kensington and Chelsea

comment_iconOpinions

I had a hot dog and some fries, and it was a truly satisfying meal. The fries were fantastic, and the price was very reasonable. The staff was incredibly friendly, and they even offered free groundnuts and a variety of sauces. Overall, a great experience!

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rudy lee . 2024-08-15

MORE AT Google

Went for lunch. Very little waiting time to order, staff very polite. Food ready very quickly and efficiently. Very enjoyable 😃.

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Martin Purnell . 2024-07-28

MORE AT Google

It's a Five Guys. Expensive but excellent burgers. Massive amount of fries. One portion does for two people. Soda's are, again, expensive but, equally, bottomless. You do get what to pay for.

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John Walsh . 2024-07-28

MORE AT Google

Excellent food and very sufficient at a good price

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Margarita Montiel Leyva . 2024-07-27

MORE AT Google

Unfortunately I have only received the food. The two bottles of spite have not been delivered! Will the money be refunded?

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Nicola . 2024-07-22

MORE AT Just Eat

Fresh burgers and up to the five guys standards. Clean place with many seats to dine.

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Hamad . 2024-07-09

MORE AT Google

We’ve been eating at different Five Guys restaurants in London for years. It’s always been expensive but at least it was tasty. The Kings Road branch is our local and we’ve eaten there several times. We went today for a bite and immediately noticed the price increase since our last visit. It’s now practically 40 quid for 2 burgers, 1 small fries and 2 drinks. Beyond a joke. As the price has gone up the quality seems to have drastically decreased. Although made fresh, the burgers and buns were very dry. The buns in particular are thin and barely hold everything together. The fries, which are usually plentiful, fresh and very tasty were dry and sparse. An hour after eating my partner had a really bad stomach. Also the hygiene practices are questionable. The server wore gloves while taking our order at the till then just popped into the kitchen area to help with preparing food wearing the same gloves. Change your gloves when making food! Won’t be returning to any branch anymore. The prices aren’t justifiable for burger and chips, even in London.

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LDNGuy . 2024-06-29

MORE AT TripAdvisor

If I am on death row my last meal is five guys.

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Efe Şefik DİZDAR . 2024-06-22

MORE AT Google

Service was amazing and the food was top quality really a wholesome experience

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YahBoypewdie . 2024-06-21

MORE AT Google

I had an excellent service from both girls who work at the branch. Thank you again Nick

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Nick Achilles . 2024-06-20

MORE AT Google

Super kind staff. Food was just amazing. Staff went extra mile for us which was a great experience. I highly recommend ladies that work here.

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Dominik Wiecek . 2024-06-19

MORE AT Google

Everything was very good, tasty and customer service great ❤️

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Nina Ka . 2024-06-08

MORE AT Google

Very nice restaurant, very clean and the food was amazing ! Definitely worth the amount of money you spend. They make you feel very welcomed. Thank you

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Marcos Corrazzin . 2024-05-29

MORE AT Google

It was absolutely amazing service, I received a milkshake from the amazing staff because they forgot me. This was an unforgettable experience. Thank you.

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Derek Amakye . 2024-05-28

MORE AT Google

loved it :) fresh meat, fresh potatoes puts it a step above the competition.

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Roman D. . 2024-05-24

MORE AT Google

Definitely the best burger chain in the UK. Shout-out to Maka and Vicky, they are always soo lovely and professional!

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Boyan Borisov . 2024-05-20

MORE AT Google

Our drinks came all wrong! Instead of Dr. Pepper & Sprite we received milkshake and had to throw away as we cannot consume milk.

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Orhun . 2024-04-22

MORE AT Just Eat

Probably the best 5 Guys branch in London, all the team is super efficient and the manager Vicky is just amazing

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Artur M. . 2024-04-16

MORE AT Google

Great staff and very kind, through no mistake of their own I ordered something incorrectly and they were swift to help change it with no hastle, it was really appreciated thank you!

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Sebastian Bayles . 2024-04-16

MORE AT Google

Can’t thank Kat enough, this wonderful lady could see I was struggling with my toddlers and newborn and helped settle me in my seat and even helped bring my order to me! Thank you so much for your wonderful service and great food!

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Hussein Mohammed . 2024-04-05

MORE AT Google

Good with easy access toilet. 5 stars

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ERIC W . 2024-03-06

MORE AT Google

Small place located in a very picturesque area

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Alfredo Navarro Labastie . 2024-02-26

MORE AT Google

The burger tasted of nothing even though I added lots of fillings. It was super disappointing and I Won’t be ordering it again.

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Hannah . 2024-02-20

MORE AT Just Eat

Top tier service for my gluten intolerant friend

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Oskar Sundström . 2024-02-11

MORE AT Google

The cheeseburger was the worst I ever had for the price I paid. It looked like a mess was smashing down, and everything things were coming out .

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Michael Mosley (Eightballer77) . 2024-02-02

MORE AT Google

I went yesterday, Chelsea branch, and the burger isn’t taste and fries, taste like a day ago, isn’t fresh. I went to other branches and the food is amazing, but im really deceptionate, Keep the quality standards.

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Miguel Fernandez . 2024-02-02

MORE AT Google

Good but expensive burgers. This 5 guys was very quiet but it still took what seemed to be a long time to get served.

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Robert Scriven . 2024-01-30

MORE AT Google

I had an outstanding experience at the Kings Road Five Guys! The customer service was exceptional, and the staff went above and beyond to build me a unique and delicious burger with 8 patties. Their attention to detail and commitment to customer satisfaction truly set them apart. Highly recommended! Watch me guys for the next visit as I will order 10 patties next time xxx

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H . 2024-01-23

MORE AT Google

Worst service ever. The overweight manager treated me somewhere in between a dog and a small.

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Boyd . 2024-01-23

MORE AT Google

Ordered a milkshake and cheeseburger three days ago and got food poisoning. Wouldn't recommend.

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Taleni Patterson . 2024-01-22

MORE AT Google

Everything perfect, but delivery drivers just gather outside and block the entrance...

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Daniel Alejandro Araya Ríos . 2024-01-12

MORE AT Google

Crampted and tables not cleaned!

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Graham Coats . 2024-01-11

MORE AT Google

The food was amazing. The staff was a bit weird but nevertheless it was a nice experience.

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Ioannis Karadanas . 2024-01-03

MORE AT Google

very tasty food, especially fries 🍟 I love Five Guys 🥰

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Vika Melnykovych . 2023-12-25

MORE AT Google

Great food and great customer service from Khushani

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A . 2023-12-24

MORE AT Google

The greasiest 5 guys burger I’ve had… and expensive on the Kings Road. No wonder it’s always empty.

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Mark . 2023-12-19

MORE AT Google

You genuinely have to be miskeen to go macD if there is a 5 guys near by, Nice clean, quick service, Not stingy with the sauces as you can see, I had the grilled cheese (most halal-ish option) decent wish they had few toms and cues in the sammich, Portion of chips should have been bigger considering that's what they have been hyping since the 70s, 3rd time having their milkshake, Dope af, Like off the charts good for that price point, vgvfm,

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Supremo Fortis . 2023-12-17

MORE AT Google

Food was fine but it's too small in the restaurant. Hardly any seating, most people want to eat in but can't when busy.

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Matt Hoskins . 2023-12-16

MORE AT Google

Not sure I can justify the price at more than twice that of McDonald's for burger and fries basically thrown in a bag 🫣 tastes nice though

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kevalls . 2023-12-13

MORE AT Google

Food quality it’s good, but too small portions, it was the last time that I ordered chips, because your kitchen staff doesn’t care, I found a quarter of the portion inside the carrier bag and no lid and proper container. Ridiculous!!!

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Carmelo . 2023-12-10

MORE AT Just Eat

Amazing service. They deserve a raise

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Wandale Wingle . 2023-12-10

MORE AT Google

Food arrived stone cold. Looked like a couple of deliveries were made before me. Had to put into the oven to re-heat (not just warm though).

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L . 2023-12-05

MORE AT Just Eat

Amazing burgers and hotdogs made on the spot n hot 🔥 the Lady manger was very nice and polite ,definitely coming back again 😋

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CJ Mack . 2023-11-30

MORE AT Google

Great food and very friendly staff! 🙌 Superb!

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Pál Maszlik . 2023-11-27

MORE AT Google

Delicious food and great costumer service!!!

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Pamela Takács . 2023-11-25

MORE AT Google

Very rude staff avoid this place

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Lilaminakari . 2023-11-24

MORE AT Google

Fast and efficient service and lovely workers

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Simon Sweeney . 2023-11-21

MORE AT Google

I gave Five Guys 5 stars🌟 in the context of it being a chain of burgers bars. It's not cheap compared to most of the big burger chains, BUT in my opinion, the food is worth it. And the portion sizes of the fries are bigger than you'd expect.

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George Anton . 2023-11-19

MORE AT Google

Good was excellent and staff were very friendly

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Emzari Tavelishvili . 2023-11-16

MORE AT Google

Abbiamo pranzato con un panino molto buono. La cameriera si deve essere sbagliata e ci ha servito più patatine del dovuto. Musica davvero alta al piano superiore

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Cecilia Businaro . 2023-11-14

MORE AT Google

Order all the free toppings, get your moneys worth and looks well impressive 👌

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Robert Hart . 2023-11-14

MORE AT Google

Better value meals! I really enjoyed the food, quick customer service, simply Love it.

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Lee Sandra . 2023-11-13

MORE AT Google

Five Guys'ı İrlanda'nın Dublin şehrinde keşfetmiştim. Londra'da gördüğüm zaman canım istedi ve yedim. Fakat Dublin'deki lezzeti burada alamadım. Tabii ki arada ülke farklarıda olabilir fakat tadı çok değişikti.

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Mustafa Çinkılınç . 2023-11-13

MORE AT Google

Really fun place to meet friends and to enjoy some good meals

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Lithusan Thayaparan . 2023-11-13

MORE AT Google

La comida de Five Guys es un 5 estrellas siempre. No tiene nada de distinto a otro Five Guys. El barrio es bastante lindo. Barrio lindo

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Matias Ale . 2023-11-08

MORE AT Google

Didnt like doors being wide open very cold

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Andrew Prehay . 2023-11-07

MORE AT Google

The best burger in the world. Staff are awesome. Especially the man shuaib. He is looking like a hero mass....marana mass

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jyothish s . 2023-11-06

MORE AT Google

Generally recommended for burgers and fries and I love the new pistachio shake. I've eaten at several restaurants in London, but 5 Guys' food and service are outstanding.

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Tresa chinu . 2023-11-06

MORE AT Google

I had first experience in five guys that are really very good with me and my family the food are amazing and the staff is soo nice i appreciate them we are go in the morning with starting of the week they make day amazing thank you ao much guys 😀😀

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global international . 2023-11-03

MORE AT Google

I had amazing experience with the five guys in the monday moring i was go with my son and orderd some vegetarian sandwich with fries their cleanness is nice and food i was so impress that they making my vegetarian food in different grill . I love so much their food and fries .

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Trishna Patel . 2023-11-03

MORE AT Google

Frites maison. Burger travaillé moins industriel que McDo. Boisson à volonté.

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nassim . 2023-11-02

MORE AT Google

Great, helpful staff & food was the usual: excellent burger, incredible spiced fries & a gorgeous Peanut butter & banana milkshake!

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JaffaJoe . 2023-10-31

MORE AT Google

Best five guys ever , nicest staff ever

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Ralph Ridyard . 2023-10-27

MORE AT Google

Good place with lots of seating…

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usman ziyad . 2023-10-15

MORE AT Google

Amazing service and even better food!

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Moisia Sheriff . 2023-10-09

MORE AT Google

Nice place to eat fast food. Better than McDonalnds for sure

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Łukasz Kaźmierski . 2023-10-07

MORE AT Google

베이컨 치즈버거와 밀크쉐이크를 먹었고 관광객인걸 알았는지 영어도 천천히 말해주며 주문을 받아 친절하다고 느꼈음

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김기림 . 2023-10-05

MORE AT Google

I love their burgers. But staff is really bad in that place. Don’t know their names. One guy is short with brown skin and another one tall, white skin and blue eyes. They make me to avoid this place.

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Kotik Bikes . 2023-10-01

MORE AT Google

Ordered from here today and 3 hrs later I am projectile vomiting… makes you question the food storage/safety…

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Victoria Markey . 2023-09-28

MORE AT Google

Amazing food, the service was decently fast and it was quite empty but I recommend this place

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Bing Bong . 2023-09-27

MORE AT Google

Amazing staff and really great food!!!!!!

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sammy . 2023-09-16

MORE AT Google

Very good burgers and chips, fast service, bit expensive but it's clean and efficient.

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Bob Comics . 2023-08-27

MORE AT Google

Nice and hot juicy burgers all day every time I come here always busy and the staff very friendly and helpful 😋

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Moe Hos . 2023-08-25

MORE AT Google

Celkem drahé burgery, ale jinak chutné. Byli jsme v tomto řetězci prvně. Bylo fajn, že burgery připravují ručně, žádné rozmražené jako v MCD apod. Akorát za večeři dát bezmála 50 GBP bylo trochu nad naše očekávání.

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Kuba Cízl . 2023-08-23

MORE AT Google

Juicy burgers and nice chips! Service was good and busy atmosphere

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Tony S . 2023-08-20

MORE AT Google

i was there tonight. great customer service. I recommend

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Tymoteusz Tigelski . 2023-08-16

MORE AT Google

I came to this five guys and got treated very well the manager gosia was very helpful and made my experience amazing

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A1 . 2023-08-10

MORE AT Google

Tasty, pricey, no place to spend time at.

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Gaudenz Looser . 2023-08-10

MORE AT Google

Five guys is just five guys, so can't really judge on the food as it'll be consistent throughout all the stores. Place was nice, clean. Staff were very friendly.

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Subrit Thapa . 2023-08-07

MORE AT Google

Great burgers. I recently discovered the “All the Way” option which saves having to work out which of the many toppings to go for. Milkshakes are fabulous. How a milkshake should be. Fries are hand cut, skin on. Super tasty. Not cheap but worth it once in a while.

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Peter Robinson . 2023-07-25

MORE AT Google

Delicious burger restaurant on the Fulham Road. Food was 10/10 and staff were excellent. Lovely setting. Will definitely be back

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Richard Robinson . 2023-07-10

MORE AT Google

Best burgers we had around in area, amazing team, great service:) clean and very good atmosfera!!!!!

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Quest05201677522 . 2023-07-06

MORE AT TripAdvisor

I don't very often eat a hamburger, but the couple of times I have ordered from Five Guys it has been good.

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Kathleen . 2023-07-02

MORE AT Just Eat

I love the fries...burgers are messy but tasty... very pricey I think, I'll only go when I have extra money to spare.

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Jenny Toussaint . 2023-06-20

MORE AT Google

Tasty food and great service as always!

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Gintaras Morkunas . 2023-06-19

MORE AT Google

I visit this Five guys quite regularly and there is one member of staff I look out for and that is KAT! This member of staff always serves her customers with a smile on her face. Also when KAT is working the staff are always laughing and chatting. I think this young lady is an inspiration to anyone looking at their own customer service skills. KAT is second to none. Thank you for being AMAZING KAT!!!!!!!!

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Ben Devereaux . 2023-06-14

MORE AT Google

The food was hot and very good!

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Kathleen . 2023-06-12

MORE AT Just Eat

I won’t be returning as there was bacon in my burger . I do not eat pork and I feel they should have been more careful. I won’t be returning and I will buy better burgers else where, somewhere else and I know their will be more careful when making my burger. Honestly speaking I believe Five Guys is so over rated. The manager did give me a refund for my burger but it’s still not ok

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Her Mix . 2023-06-06

MORE AT Google

Tastiest quick burger in town, but not cheap. Enjoy.

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Phoenixpooh . 2023-05-28

MORE AT Google

Driver wasn't able to access my address using app.... hence the late delivery. 1st time I've ordered 5-guys for delivery and was disappointed to see they're not as generous with how many fries they give you, in comparison with when you order over the counter

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Jose . 2023-05-26

MORE AT Just Eat

Good food as always. Great customer service at this branch.

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alexandros rokotas . 2023-05-24

MORE AT Google

A medium-sized eaterie. There's not much in the way of seating. Staff were pleasant and helpful. The food was tasty enough ( I had a cheeseburger and fries. It was pretty quiet for early evening.

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Derick Lee . 2023-05-14

MORE AT Google

Burger looked and tasted like an old shoe. Five Guys special fries are just soggy chips with NO salt. No thank, you. Never again.

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Damian . 2023-05-13

MORE AT Just Eat

good customizable menu.....hit the spot after an evening of moving boxes :)

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david gardner . 2023-05-09

MORE AT Google

Went out for a burger and chips because I felt like it and can't lie the experience was going great until boss man brought out the bill and then it just took a turn for the worst, you get me? Was like 20 quid for a burger and some chips from a fast food place not even a restaurant but I'd be willing to go back if I won the lottery or sold my house

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Harry Scott . 2023-04-27

MORE AT Google

Hamburgers made by our taste… We loved it! Calm and not a busy place.

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Vadász Péter . 2023-04-18

MORE AT Google

Yesterday I went to this restaurant. I like It but the toilets are bad and there are so much people there. The hamburguer is so small for the price

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Fooder Eater . 2023-04-11

MORE AT Google

Great food, spacious seating areas; 2 stories. Single restroom during a busy period would be a deal breaker

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Jer Ry . 2023-04-05

MORE AT Google

Great burger. Make sure you ask them to double it up 😉

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Max Green . 2023-03-28

MORE AT Google

It's incredibly expensive, £4.35 for a soft drink? Come on...they say it's beacuse it unlimited but noone wants unlimited. It's just a way to charge you double what it should be. Nice service from the lady, manager though.

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Adam Grimsley . 2023-03-28

MORE AT Google

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