Based on 9.005 opinions finded in 4 websites
Based on 9.005 opinions finded in 4 websites
Nº 982 in 1366 in Kensington and Chelsea
Nº 29 of 44 American in Kensington and Chelsea
Opinions
I’m missing my chilli cheese bites 😭
Kayleigh . 2024-10-13
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food was not fresh, 2 mins away from my location and was really cold as if it was sitting for a while, whopper and chips …. even cola was not good (room temp) disappointed!!!!
Zaina . 2024-10-02
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selected the wrong address and I couldn’t get my food or a refund and now I have to pay for another meal so I can eat. Not okay.
Niamh . 2024-09-27
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Big company but they don't have toilet for customers 😂😂😂🚽🚽🚽😂🚽🚽🚽
EDI Bab . 2024-09-24
MORE AT Google
All good, but they forgot to give BBQ sauce packets
Adam . 2024-09-24
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Great place! Staff really nice c:
Łucja Tomczak . 2024-09-23
MORE AT Google
The sealant was all broken and the bag was open...i do have the pictures, i don't know if i should trust this food, I'm concern about its safety.
Leo . 2024-09-19
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My delivery never arrived, it kept saying courier at restaurant, but it was never delivered!!!!!!
s . 2024-09-16
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Rude staff who refused to help in an emergency. Dining area reeked of urine and mould. Location not even worthy of a star but sadly that is the lowest rating google allows
Adrian Sjoberg . 2024-09-16
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Delivered quickly and the food was still hot
Darren . 2024-09-15
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This is the second time I’ve ordered and items are missing
Daniel . 2024-09-04
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Good fast service . Nice friendly staff . The loos are working but you have to ask . They are upstairs and the stairs are blocked! So you have to ask . Some say that it's not working, I think it's because they don't want to service it 😁 16/06/24 SORT IT OUR BURGER KING : They always have an issue with their toilets!! Depends who is working on the day . Some staff will let you use it and some will say it's not working or blocked !! It's been like this for a few years now !! SORT IT OUT BURGER KING 18/06/24 today the 'nicer shift' was working so the washrooms were miraculously in working order !! Let's see what tomorrow brings!! 8/7/24 had my usual larger whopper meal with fries and coke zero . Although entrance to the toilet was closed I was allowed to use it ! 27/07/24 - had the new melt . Deal from the app at £4.99 . Nice but burger was tiny! 20/08/24 - I had the large whopper meal . Looks like something is finally happening with the toilets ! Few years later they are getting their act together! I'm assuming! You can see in the pic my meal and in the background the cloth in the stairs! 01/09/24 - I actually did a take out, as toilets still not working and the place was too hot ! The AC wasn't on . Had a large whopper meal .
Bobby Nazareth . 2024-09-01
MORE AT Google
Delivery late, burger stone cold, disgusting. Never again!
Alan . 2024-08-29
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The Food was Hot and Tasty. Thank You!
Paul . 2024-08-26
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Meal came in without fries and burger was cold
Kemal . 2024-08-26
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The driver was so lovely. But the food itself tasted quite cheap, despite the price. I know fast food is not the greatest, but somewhere as long-running as Burger King, I would expect good quality food, fresh fries. The chips tasted like cheap oven chips and the cheese sauce was only on a couple fries. I should have cooked at home.
Antony . 2024-08-24
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Very clean, well taken care of restaurant. Food is what you’d expect, but it was a pleasant experience.
Michael Foulkes . 2024-08-18
MORE AT Google
Food was cold and missing items
Adam . 2024-08-16
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The staff was very friendly to my surprise. The food was cleanly made with enough condiments and the burgers were really tasty The staff made sure the tables were clean at all times .
Venoshka Braganca . 2024-08-15
MORE AT Google
Not happy at all with the burger it was cold and pricey!!! Will never ordered again
Lilety . 2024-08-14
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I had a nice experience here. The service was exceptional, and the food was delicious. The staff was incredibly friendly and attentive. When my phone ran out of battery, one of the employees kindly offered to help me charge it, going above and beyond to make sure I was taken care of. Highly recommend this place—fantastic service and great food!
Zhongyuan Zhang . 2024-08-13
MORE AT Google
Brilliant service, great Burger King !
adam whyte . 2024-08-12
MORE AT Google
ordered double whoppers and were given singles but chose to be charged extra to upgrade
Em . 2024-08-10
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wrong order arrived! waited longer than I should to receive someone's food!
Viktorija . 2024-08-06
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Bacon Caesar Angus had no bacon
Adam . 2024-08-06
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Hi the rider said that the App was showing number 27 and my number door is 37, I checked my account and it is showing number 37 so I was lucky that I bumped into the rider at the lift and we both went to go collect it.
Samuel . 2024-08-04
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Good fast service and friendly staff.
Himothy . 2024-07-25
MORE AT Google
missing one item! chicken nuggets 9 pieces!
Hamad . 2024-07-17
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The food was cold burgers and fries crushed
david . 2024-07-15
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chips and drinks was not with the meal
Christopher-Thomas . 2024-07-13
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Did not receive part of the order and refused refund.
Lea . 2024-07-10
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Awesome food served very hot food
nirmal kapatel . 2024-07-06
MORE AT Google
Bread cold, cheese wasn't melted and the burgers almost undercooked. It's not Burgers King
Riccardo Ricci . 2024-07-01
MORE AT Google
literally drove off with my food.
Red . 2024-06-29
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Poor food, very small serving of fries, no milkshakes, upstairs & toilets closed. Seemed more like a fake store than a proper Burger King. I shelled out £16 for myself alone & was left disappointed...
Leman Moore . 2024-06-14
MORE AT Google
I ask driver to call me he deliver my order to wrong address
Mariusz . 2024-06-12
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Driver was very polite and speedy. Food was nice and warm
Anton . 2024-06-11
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It was 1 am and my bus was expected in 6 minutes. I went to burger king and asked “can you make a burger in 2 minutes”. The cashier said “yes”. And as soon as I paid with my card and the card reader said “approved” he turned around and took a paper bag with my burger inside. I was utterly famished that night and I feel that they have saved me on the way home. Thank you so much. The service is astounding!
Ostap Kostyshyn . 2024-06-11
MORE AT Google
This Burger King is horrible. I got served cold cheese fries. The guy handing me the food was rude, giving me a glare and throwing the fork on to my tray. I didn’t say or do anything to him. Then as I was sitting and eating, I noticed him glaring at me again. Maybe he didn’t want me there. I wish I could have a refund for the cold fries.
Seronica G . 2024-06-09
MORE AT Google
Great taste today and all good, but they forgot BBQ sauce packet
Adam . 2024-06-04
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Amazing ,first time purchasing I loved it
Gabrielle . 2024-05-28
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Nice delivery driver good customer service 😀
Sab . 2024-05-25
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What is this for kids. The way you take photos and write about it how can you send small buns im adults not kids atleast say its small you charge me 13 pounds for kids meal shame on you you are greedy and you wont grow your business if you keep con people like you did to me never order again
Moslem . 2024-05-24
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arrived cold, very disappointed
Stephen . 2024-05-21
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Not good quality no taste nothing very bad food
Ruchit . 2024-05-18
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Cold and dry food, no drinks with the large bacon double cheese burger meals. Waste of money.
Michael . 2024-05-12
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Everything was cold and my cheeseburger meal didn’t even come ? Appalling
Alex . 2024-05-02
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Poor - we spent 35 quid on food and they served cold chips and burgers and when asked to change the food was no better - absolute disgrace
Zoe W . 2024-04-28
MORE AT Google
The Burguer was really small, very different from the other double cheeseburgers that I bought before at the same store :/
Walisson . 2024-04-22
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if you like cold food your love it
Tracey . 2024-04-20
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wrong food delivered returned back to driver refund not received
henry . 2024-04-12
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Food didn’t even arrive. Horrible service. No phone call at all or text to say he is outside.
Surafiel . 2024-04-12
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Expensive, lukewarm essentially tasteless except the salad.
Graham . 2024-04-05
MORE AT Google
Turned up freezing cold and the cheese tasted like plastic it was unedable
Ellen . 2024-04-05
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missing salt and pepper no tissues
Vitor . 2024-03-29
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Order a burger 🍔 and fries . It was very cold the burger bun was cold and tough try calling your branch at earls Court.the fries was reheated.dump the whole meal in the bin .
Sharon Thomas . 2024-03-28
MORE AT Google
paid for 2 meals and was sent 1
jade . 2024-03-27
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I bought double bacon many as meal, and I received 4 smalls chicken burgers and 2 larges fries from MacDonalds while my order was Burger King.
Hope . 2024-03-26
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had a issue with a missing item but this issue was solved with efficiently thank you
rita . 2024-03-23
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The order came too late. The driver was unable to find the address. The order arrived completely cold and eatable.
Sarah . 2024-03-18
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Love just eat. Way better service than your competitors. Not had anything missing, late or cold. 👏
Karolina . 2024-03-13
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The food was cold and no even one tissue, thanks .
Stefano . 2024-03-12
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The driver came 40 min after pick up the order to the restaurant, he has gone to do another delivery (that was no highlight o the app) with my food that became cold and uneatable after I’ve spent 39 gbp the cold drink where under the hot food ridicoulis
Alberto . 2024-03-12
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Food came late. Ended up with cold fries and cold burger
Jason . 2024-03-10
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Didn’t send the correct items - whopper missing. Their phone line was engaged. No way of getting in contact with them. All other items were cold. Really awful. Inedible.
Susan . 2024-03-10
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Everything was packaged in 1 bag and was very quick
oskar . 2024-03-06
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2nd time I ordered, over an hour late, and the food was very cold this time.
Sabrin . 2024-03-03
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Food cold, 3x Large fries were more like 3x small fries.
Ryan . 2024-03-03
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It was cold and the coke was without gas. The juice for the kids meals looks like water. The burger was good despite it was cold.
Rebecca . 2024-02-28
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My order didn’t arrive please refund me
Dalia . 2024-02-28
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Food was cold when it arrived and driver wasn't to pleasant when he dropped the food off either.
Chanice . 2024-02-22
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The chips were cold and not freshly made!
Sahra . 2024-02-19
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No bacon even tho' I paid for it? 😤
KenCie . 2024-02-16
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Food was cold driver kept changing delivery time it changed about 4 times worse experience ever.
Jodie . 2024-02-15
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Burger meat tasted bitter/ashy, like it was cooked on something that wasn't cleaned properly for awhile
Adam . 2024-02-14
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My burger and chicken fries was cold from having the drinks sat on top of them .
m . 2024-02-10
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driver was rude.the drink was not cold at all.
HUMAYUN . 2024-02-09
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My food is stone cold because the driver clearly delivered elsewhere. My bag was completely soaked!
Rukhsana . 2024-02-08
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Didn’t receive my full order, only got a cold burger n sauce
Mohamed . 2024-02-07
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Food was freezing cold and warm drinks
kelly . 2024-02-04
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The food is cold and disgusting so I snot happy with your service I will put a complaint
Caroline . 2024-02-03
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Burger was so cold. Bun was very dry but the main thing was that it was a very cold burger.
Vetmir . 2024-02-02
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My burger was over cooked and it arrived cold.
Cassius . 2024-02-01
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Always missing items - terrible service
Sarah . 2024-02-01
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The food was absolutely delicious, very clean and neat place. The food was also very hot. Must try bean burger.
ORG Master . 2024-01-30
MORE AT Google
Quick service and response, staff are also very good. Whopper and Chicken Royal absolutely taste excellent.
report BTL . 2024-01-30
MORE AT Google
Missing plant based whopper meal only got the drink and also chicken nuggets and fries. Onion rings and fries were cold.
DD . 2024-01-24
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food was very cold , not happy at all
Maurice . 2024-01-23
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It's a dirty burger king. That's all
Spyros Gkiokas . 2024-01-23
MORE AT Google
Food was stone cold not sure why as left the restaurant snd came straight here not far has to throw away
nicolarogers . 2024-01-21
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The food was Cold! Everything! The whopper, the cheesburger and the Fries The lettuce on the whopper was brown. Never again.
michaeltorello125 . 2024-01-16
MORE AT Google
Order was incorrect: the burger was just two patties and bread...
William . 2024-01-16
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Yet again, only some of the food arrived
Sarah . 2024-01-14
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The patty is dry and not warm even if you eat it as soon as you receive it. Burger King will never be served in the UK again.
Wonjae Lee (우너재) . 2024-01-14
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Order was missing my loaded fries. This is the second time this has happened in a few weeks and is completely unacceptable and I will not be using BK again.
Jason . 2024-01-14
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Forgot my vegan bacon from my vegan whopper
Laurence . 2024-01-12
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Taste a bit different today the double bacon cheeseburger
Adam . 2024-01-09
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I had to throw away the Bacon double cheese burger, the patties were disgusting.
Florin . 2024-01-09
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The driver was very polite and professional
Pantelis . 2024-01-06
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Pre ordered my meal at 16.15pm to be delivered at 8pm. My meal was delivered at 21.03. The food delivered was cold. I had to reheat it in the microwave and the chips were soggy and the burger tasted awful. Not happy at all.
Gary . 2024-01-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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