Burger King in Kensington and Chelsea

My food did not come and was put down as delivered when it wasn’t im expecting a full refund

The food was cold and the courier spent ages around the South Kensington/Chelsea area that is not the direct route to us. The food wasn't in an insulted bag either.

Not courier's fault - Burger King messed up my order twice in a row the same night, missing items both times.

Cold food. Seemed half empty fries

my delivery was very late and the food was stone cold, terrible service. your options for complaints are limited

Arrived cold and no lettuce in the burger.

Everything was cold they mixed the drinks with the food

The box of fries was half full.

The food was absolutely freezing cold no dips chips hard not cooked and it went from a 1799 deal to nearly £30 absolutely disgraceful the cost of a can of drink nearly £4 never again

who can beat late night 4am burgers

Food was Luke warm, but was good quality for the time of morning

Food was terribly cold and also I have just eaten a chilli bite when I didn’t order any I’m alergic to chilli and have had an asthma attack 10 minutes after eating so I’m very dissatisfied and would want to request part of my order refunded

Ordered 3 meals… one of the meals had the drink AND the fries missing. Additionally the burger was cold.

My food is cold the fries have come out the bag ! And was over an hour since I ordered !

The delivery guy was late . I gave clear instructions on the notes section what road to go down unfortunately probably useless if the delivery person can’t read English .

food was freezing cold and missing items

They didn’t even give me the correct burger…

I arrived at Burger King at 10:50AM, the posted opening time was 11am, so I waited 10 minutes outside, expecting the store to open. store was still not open. When I finally asked the staff, they told me they needed an additional 30 minutes to open. This was incredibly frustrating and unprofessional. If the opening time is 11 AM, customers should be able to expect the store to be ready by then. Please address this issue and ensure the posted hours are accurate moving forward. Disappointing experience.

Now open till 5am, food as good as Burger King gets (still better than McDs in my opinion) prices however ridiculously high for a Chicken Sandwich and or Whopper, 21/1/25, £15 for 2 Chicken Royals, skank rip off, silly expensive, could have got 3 mini fillet burgers from KFC for £6 which would have been the same amount eating x

vine para una comida rápida después de un partido de fútbol, tan extraño, solo tocaba justin bieber canciones bastante fuerte, poca cantidad de asientos y personal insuficiente, impuro también

Very bad experience. No savers meal in Earl's court and I was served with lukewarm latte. I asked them to changed but with the same temperature. The best burger king is in Welwyn Garden City!!!! Shout out to WGC team!

the fries were cold and undercooked. we did not receive the Ben & Jerry's Caramel Chew Chew. the rest is good.

food was freezing cold and I put it in the binn was very disappointed will not be ordering again

Meh... I ate there two hours ago and I still have a very bad taste in my mouth.

My burger was good and made to order, but the onion rings seemed like they were made yesterday. An alright visit to the BK on Earls Court Rd.

Cold food delivered. Ordered at 2.37. Delivered at 3.45

stone cold and sent wrong items. Never will I order again.

Food is freezing cold as drinks were in same bag as food

most of the menu contain bacon I couldn’t order anything except from chicken royal

Horrible workers. Do not respect their customers by the looks of this order.

My fries were missing along with the kids cheeseburger

Am sorry but even that the Burger King is just around the corner from my place the food was Cold as ice I don't understand Why?

Discussed at my order, very poor

every item came not as requested. paid for cheese on the royal. no cheese. asked for both kids burgers only cheese both came with sauce! food was cold and was missing the tub of Ben and Jerry's. I basically got nothing that I paid for!

I don’t understand why every time I order off this app it’s comes cold.

Bad i did not receive all the items in my festive meal I have requested a refund I did not receive the burger in the meal

I normally really enjoy Burger King, but this one really let me down. The double cheeseburger was cold, fries were very greasy. Can not recommend.

Food arrived on time but was cold 🥶

The food was good and warm, but your rider sent me unsolicited messages after his delivery and it made me uncomfortable.

the delivery man was absolutely rude I'm not sure what was he's problem but he treat me very very very rude this is not acceptable apart of that he throw me the food and the food is totally cold what a bad service.

The food was all squashed and chease all over the bag, my fries look very bad, the burger cold and the packaging riped

All good, but they forgot BBQ sauce packet

the food was cold and the portion of chips was small

Eh, As a Dane, I dont know if this is just here or the entire UK, Burgers were very dry, Mainly because there was no sauce, (The two times i ate here) Fries were cold, I honestly like Burger King more than McDonalds. But ehh I quickly chose McDonalds for the rest of my stay.

Arrived freezing cold couldn't eat

Food was cold and whopper burger had far too much sauces- couldn’t taste burger just sauce - nuggets over cooked and hard and onion rings not crispy - soggy

Food was stone cold upon arrival!

I ordered 20 nuggets and they failed to provide the sauces

Food arrived cold,seal was opened and food looked like it wasn't even from Burgdr King,weird

The large fries was actually kids size fries sent to me.

Just one fries on 4 meals , missing a lot of items ... so dissapointed

Very friendly and helpful delivery guy! Please reward him in some way.

I paied the fee for cola original and you sent me the zero sugar...

I've been to many food chains and really enjoy fast food, but my visit to the Burger King near Earl's Court Station in Fulham was exceptional! I was seriously impressed with how fast the service was. I was there for only about 2 minutes, and in less than a minute after ordering, I had a Whopper in my hands. The staff was super nice, and the food was incredible. This was one of my top fast-food experiences. Thank you for the wonderful meal and excellent service. Highly recommend!

I’m missing my chilli cheese bites 😭

Great fast service - Shaheen is a credit to the company - helpful polite and did not keep me waiting 👏🏻

food was not fresh, 2 mins away from my location and was really cold as if it was sitting for a while, whopper and chips …. even cola was not good (room temp) disappointed!!!!

selected the wrong address and I couldn’t get my food or a refund and now I have to pay for another meal so I can eat. Not okay.

Big company but they don't have toilet for customers 😂😂😂🚽🚽🚽😂🚽🚽🚽

All good, but they forgot to give BBQ sauce packets

Great place! Staff really nice c:

The sealant was all broken and the bag was open...i do have the pictures, i don't know if i should trust this food, I'm concern about its safety.

Rude staff who refused to help in an emergency. Dining area reeked of urine and mould. Location not even worthy of a star but sadly that is the lowest rating google allows

My delivery never arrived, it kept saying courier at restaurant, but it was never delivered!!!!!!

Delivered quickly and the food was still hot

Este lugar parece viejo cansado y cansado y la hamburguesa era desagradable. Es oscuro y borroso y necesita un cambio de imagen. Los asientos parecen viejos y cansados

This is the second time I’ve ordered and items are missing

Good fast service . Nice friendly staff . The loos are working but you have to ask . They are upstairs and the stairs are blocked! So you have to ask . Some say that it's not working, I think it's because they don't want to service it 😁 16/06/24 SORT IT OUR BURGER KING : They always have an issue with their toilets!! Depends who is working on the day . Some staff will let you use it and some will say it's not working or blocked !! It's been like this for a few years now !! SORT IT OUT BURGER KING 18/06/24 today the 'nicer shift' was working so the washrooms were miraculously in working order !! Let's see what tomorrow brings!! 8/7/24 had my usual larger whopper meal with fries and coke zero . Although entrance to the toilet was closed I was allowed to use it ! 27/07/24 - had the new melt . Deal from the app at £4.99 . Nice but burger was tiny! 20/08/24 - I had the large whopper meal . Looks like something is finally happening with the toilets ! Few years later they are getting their act together! I'm assuming! You can see in the pic my meal and in the background the cloth in the stairs! 01/09/24 - I actually did a take out, as toilets still not working and the place was too hot ! The AC wasn't on . Had a large whopper meal .

Delivery late, burger stone cold, disgusting. Never again!

The Food was Hot and Tasty. Thank You!

Meal came in without fries and burger was cold

The driver was so lovely. But the food itself tasted quite cheap, despite the price. I know fast food is not the greatest, but somewhere as long-running as Burger King, I would expect good quality food, fresh fries. The chips tasted like cheap oven chips and the cheese sauce was only on a couple fries. I should have cooked at home.

Very clean, well taken care of restaurant. Food is what you’d expect, but it was a pleasant experience.

Excelente y rápido servicio, gran lugar para comer con la familia! Personal agradable, amable y servicial! Recomiendo encarecidamente este lugar!

Food was cold and missing items

The staff was very friendly to my surprise. The food was cleanly made with enough condiments and the burgers were really tasty The staff made sure the tables were clean at all times .

Not happy at all with the burger it was cold and pricey!!! Will never ordered again

I had a nice experience here. The service was exceptional, and the food was delicious. The staff was incredibly friendly and attentive. When my phone ran out of battery, one of the employees kindly offered to help me charge it, going above and beyond to make sure I was taken care of. Highly recommend this place—fantastic service and great food!

Brilliant service, great Burger King !

ordered double whoppers and were given singles but chose to be charged extra to upgrade

wrong order arrived! waited longer than I should to receive someone's food!

Bacon Caesar Angus had no bacon

Hi the rider said that the App was showing number 27 and my number door is 37, I checked my account and it is showing number 37 so I was lucky that I bumped into the rider at the lift and we both went to go collect it.

Good fast service and friendly staff.

missing one item! chicken nuggets 9 pieces!

The food was cold burgers and fries crushed

chips and drinks was not with the meal

Did not receive part of the order and refused refund.

Awesome food served very hot food

Bread cold, cheese wasn't melted and the burgers almost undercooked. It's not Burgers King

literally drove off with my food.

Poor food, very small serving of fries, no milkshakes, upstairs & toilets closed. Seemed more like a fake store than a proper Burger King. I shelled out £16 for myself alone & was left disappointed...

I ask driver to call me he deliver my order to wrong address

Driver was very polite and speedy. Food was nice and warm

It was 1 am and my bus was expected in 6 minutes. I went to burger king and asked “can you make a burger in 2 minutes”. The cashier said “yes”. And as soon as I paid with my card and the card reader said “approved” he turned around and took a paper bag with my burger inside. I was utterly famished that night and I feel that they have saved me on the way home. Thank you so much. The service is astounding!

This Burger King is horrible. I got served cold cheese fries. The guy handing me the food was rude, giving me a glare and throwing the fork on to my tray. I didn’t say or do anything to him. Then as I was sitting and eating, I noticed him glaring at me again. Maybe he didn’t want me there. I wish I could have a refund for the cold fries.

Great taste today and all good, but they forgot BBQ sauce packet

Amazing ,first time purchasing I loved it

Nice delivery driver good customer service 😀

What is this for kids. The way you take photos and write about it how can you send small buns im adults not kids atleast say its small you charge me 13 pounds for kids meal shame on you you are greedy and you wont grow your business if you keep con people like you did to me never order again