Five Guys in City of London, Westminster

I didn't like the burger patty at all. It smelled weird. The tables were dirty.

Loving Friday treat for my friends & me! Great customer service by Charlotte. She was very attentive and gave her best advice while choosing the famous & delicious Five Guys milkshakes! She gave us a great raspberry generous sample too!

Food was good. I ordered a small burger and it was huge so no small portions here!!

Denisa helped quickly and easily - really friendly! 😄

Normally food etc. is fine but I the delivery driver had to go to multiple stops that were decently far apart so the food was cold when it arrived.

My first time eating at this restaurant, I ordered the little cheeseburger and fries. The cheeseburger wasn't to my taste, but I really enjoyed the fries.The service was a bit slow for a fast food restaurant.

Best restaurant I have ever been. Great customer service, the hamburger was so tasty and juicy 🤤 with a lot of hot chips.

The burger was looking wet and all the food in general was cold

REGULAR FOOD WITH VERY EXPENSIVE PRICES. THEY TREAT YOU BAD AND NOTHING IS INCLUDED WITH THE BURGER.

Came here for a triple cheese and expecting the usual order and go! But hell no!! The lady was so nice and so smiley! Defo recommend! She is one of the red hats, Friday at 1pm! In case she deserves a reward for good customer service!

It’s a standard 5 guys. To many chips. A good burger. Same horrible decor. Served well, cooked well. Atmosphere of a McDonalds with better burgers and free peanuts. Added value of being open.

The food is delicious but the prices are crazy! 10-12 pounds for a burger, 5-6 pounds for the potatoes and then add a drink... for a fast food... very expensive

Brilliant as always. Recommended.

There is always this hype about Five Guys so I gave it a go and ordered a delivery from the Baker Street brunch. The burgers were tasty but soggy. Same with the fries. It was a bit disappointing given that it is a pricier burger bar. Maybe the quality is better if having it at one of their locations rather than have it as a delivery.

There is always this hype about Five Guys so I gave it a go. The burgers were tasty but soggy. Same with the fries. It was a bit disappointing given that it is a pricier burger bar. Maybe the quality is better if having it at one of their locations rather than have it as a delivery.

I never received my milkshake and my burger was squashed

The taste is insane, it seems to me that Five Guys is far above the other fast food options in the area. The ingredients are fresh, you really don't feel like it's a "pig". The portions are large - what you see in the picture is a little cheeseburger, to give you an idea. Spicy potatoes are a delicacy. The prices are a bit steep, but I say it's worth a treat from time to time. You have a lot of juice options to choose from and I like the fact that you have sauces of your choice, without paying extra for them. However, I will give 4 stars, because unfortunately, the cleanliness leaves much to be desired. The tables are dirty, and the toilet leaves much to be desired in terms of appearance and cleanliness

Good atmosphere, quality food and a great team.

First time eating from Five Guys and the food and burgers were really good and I really enjoyed it, the peanuts as well were also really good and I enjoyed eating them, would definitely eat from there again when given the chance next time.

Good location just limited seating but otherwise great five guys as always

Nice foood and delicious fries 🍟

Good food with an amazing and caring staff.

Understand the people at the cash register well, otherwise you will receive twice the amount of your order and pay a lot of money.

I asked for extra sauces that weren’t included with my delivery. Overall it was good

He didn’t deliver all my food, items missing

Not as well cared for as the other Five Guys restaurants I know. Food was good, but the interior/ambience and cleanliness did not appeal to me

The item wasn’t placed in better manner , fries was all over inside package

My first time trying Five Guys. The burger was nice but I expected to be blown away. The actual patty was very tasty. You can then customise your toppings which is good. It was a nice burger. The calories shocked me and hence I went for the little cheeseburger, as did the price. They need to reduce the price. This is not a gourmet restaurant. Food does take a while to come after ordering but I appreciate that they were being freshly made. Service was friendly and pleasant. My biggest issue was cleanliness. Other reviewers have commented on this and I am surprised Health & Safety have not closed them down. Floors, chairs and tables were disgusting. Do you eat like that at home?

My first time trying Five Guys. The burger was nice but I expected to be blown away. The actual patty was very tasty. You can then customise your toppings which is good. It was a nice burger. The calories shocked me and hence I went for the little cheeseburger, as did the price. They need to reduce the price. This is not a gourmet restaurant. Food does take a while to come after ordering but I appreciate that they were being freshly made. Service was friendly and pleasant. My biggest issue was cleanliness. Other reviewers have commented on this and I am surprised Health & Safety have not closed them down. Floors, chairs and tables were disgusting. Do you eat like that at home?

Expensive for a burger restaurant

Quick, tasty, with toppings of your choice. I recommend it, definitely better than in other chain stores.

Really nice little place, that hotdog is too good, oh my

Nice!!!! I asked Fries without salt and no spicy, ketchup and mayonnaise are enough!!! I was not able to take a good picture, I was hungry.

Quick Cajun fries for an evening, not bad but a lot of small /broken pieces in my portion

For me and my husband, it’s the best burger of the world! We loved so much the experience. It’s a simple burger with a lot of flavor!!! We are brazilians and we expect to visit you soon again!

You can never go wrong with Five Guys. The food is great and at a high standard. The staff are lovely.

Awesome! Super nice stuff and really no complaints 🥰

Just perfect Burger and service!

The burger was very tasty, but not exactly cheap.

But expensive but great quality

Nice delivery guy who reacted positively on a tip.

The burgers are good, but not worth the exorbitant cost of buying a meal here.

£20 for a cheeseburger with fries and drink! That's too expensive

Wonderful service & food. Make sure you order small fries as they give you loads!!! If you need to use the toilet - Don't throw away the receipt (Code for toilet is on receipt)

To expensive large chips for £6.50

Fast service, staff have smiles on face

Always good quality food and service from Baker St Fives Guys. Recommended.

توني سألت وطلع مو حلال ليه اشوف الناس تاكل منه عادي، انتبهو

12 quid for fast food burger, bit steep

Bons hambúrgueres! Com montes de amendoins para comer!

مطعمي المفضل حتى لو فيه اي عيوب ما بأذكرها .. دبل تشيز برقر وبطاطس وكانت لذيذه جدا والموظفه محترمه طلبنا ٢ بطاطس قالت اطلبوا واحد كبير و وفروا ٣ باوند ..

Not sure that I have ever been served up such a sloppy mess of a veggie sandwich before,…clearly the contents of cooked mushrooms, onions, peppers with sliced tomato and burger cheese are way too slippery to cope in a brioche bun!! It was like impossible to eat roadkill and even harder without a knife and fork! Five Guys really need to rethink their veggie options… this is the 21st Century and veggies don’t want to be served slop anymore. That said … they do meat burgers really well and my teen was happy with hers. Chips in abundance, far too many to eat from a small order, loads wasted, would have shared a portion if I’d known that ‘small’ is not small here. And not much change from £35 for two burgers two chips and two drinks!! 😳 crazy prices… in fact.. restaurant prices to eat in a fast food joint that’s not even got an ounce of character or ambiance!

One of my favourite places in central London and one of the best burgers I've eaten 🍔

Londons best and cheapest hamburgers

I love the food here. especially ground nuts 👌😋😋

Burgers are delicious and you get an avalanche of fries

Buenas hamburguesas que marchan rápido.

More then a hour, not good enough cause was wasn’t warm but cold when I receive the order

Love 5 Guys.Waa great here,friendly staff,fast service,delicious burger,cheers guys.

Best burger in fast food chains

Not worth the price. Took a small cheeseburger and milkshake for 200 pound. You might think it's fast food, but they charge as if it was gourmet. Absolutely that you can try, but there are cheaper ones if you care about price more than quality, even though it tastes the same as McDonalds.

Both the burgers and fried were fulfilling and delicious.

Always a good choice when u want a fast food meal

I never got around to trying Five guys in the US, but we happened to get some burgers on the way home from an attraction. It was super good! Very good value for the price as well. I can definitely recommend it!

My daughter had her first five guys experience and it did not disappoint. She ate every bit of her loaded up burger to the point that she even was picking the cheese off the foil once it was gone........ There might have been tears involved in the end because now she knows she has to compare all other burger joints to this......I blame myself as I suggested this to her.......I regret nothing however and will happily join her in this newly found gourmet addiction ......5 stars

Bad packaging - squashed and inedible mess - buns soggy - never again !!

Better of MC Donald...your hamburger are so good...by from Florence

Mangé en famille un midi, je ne connaissais pas. Très bon, c'est pas les steaks de Mc Do, un peu cher quand on rajoute les frites. Boisson en illimité, on se sert directement. L'avantage c'est qu'on mange qu'un seul burger, ça cale. Sinon commande rapide et peu d'attente. Hygiène ok et wc propres.

You know what you're going to get, tasty burger

Good delivery/service food great

Unas hamburguesas muy buenas y con los ingredientes que a ti te gusten/apetezcan, acompañadas de una generosa cantidad de patatas fritas.

من افضل الفروع له هادي ونظيف وممتاز بشكل عام

Your manager Mr.Fernandes is there most kindest.

Your standard 5guys. A bit expensive compared to the US. Only order one fries for your group.

Just like back home in the U.S. crowded but we found a table outside on the busy street.

Delicious burgers with kind staff

Service with a smile, good food. What else you need?

If you are in London center and reached by foot on the Baker street, you feel hunger, but you want to eat a quality product, then don't hesitate to visit Five Guys. Create your mood for good meal. You can choose at the order desk ( no digital screen to order ) between with and without cheese burger. There is a item list of ingredients, if you don't like something, just mention at the desk, will be removed. Fresh grilled meat petty in front of the guest. Packed and order number is called. Pick and enjoy. If you like some extra myonaise or ketchup, there is a spender and paper cups. If you like potato fries, they are cut the same day and fried fresh. If you like peanuts after the meal, you can buy a portion. Soft drink are available to self fill. Just take time, have fun and enjoy. You will feel good.

First time in five guys. Amazing. Like all toppings fries and the peanuts.

Probably the best quality fast food available. Always good.

Perfect fries and burgers.Very american style.

Huge quantity of food and chips. Surprised with the free groundnuts. Have a good backstory and ethos

Exactly what I wanted. Great value. Probably the best fast food burger.

Wonderful place, service and taste

Bardzo dobre burgery, jedne z najlepszych w londynie.

We like five guys for their innovative burgers, but beyond that nothing particular to mention.

Too many narrow places to sit and eat, it wasn't confortable at all

Chips were cold and soggy. They forgot all my burger toppings so I had a plain and not very nice burger

I go to five guys at the O2, Covent Garden, Westfield and more on a regular basis, prob twice a month and I find the staff friendly, diverse and always with a smile on their face, however, Baker St Five Guys is not like this, all the staff are Indian, speaking to each other exclusively in Indian, they really don’t speak much English and you can tell a huge difference in the service, the female counter service is just rude, the cooks didn’t understand me when I said my food was missing and whilst I was sitting down eating the female from the counter came over and started cleaning the floor below the table I was eating at, I asked her to wait till I’m finished and she was very rude. Weird, I love five guys, this ones just all wrong though.

I first off didn’t get to use my account credits I had been awarded last time I ordered food and it was cold and inedible. And the foot although coming on time this time it was still cold

I really love Five Guys and I still liked the food here, my Burger was amazing as always but there was something off in my Daughter's Burger, part of it didn't taste right, perhaps they were having an off Day.

The food is nice as always. My only issue is that I asked for bbq sauce and received tomato sauce, and only four very small slices of peppers.

Great cheeseburger with pommes, toilets OK

Driver not wearing Just Eat branding so hard to know it was them arriving.

When you really miss a decent US style hotdog ( like Nathan's, Coney Island)!, you make a detour here. 5 star review only for their hot dog . Lots of free add ons, btw!!

Awesome! That's all I have to say.

The restaurant was only 3 mins away, driver went the complete opposite direction and took 10-15 mins. Food arrived cold and soggy both chips ans burger. Not impressed as I had to cancel an order earlier with German donor as it took over 2 and a half hours for nothing to be done.

Great place for bespoke burgers. Service is great. Love the options. Can’t fault it

Lots of peanuts. Super tasty and fresh.

Milkshake-t ittunk. Zseniálisan finom volt.