Starbucks in City of London, Westminster

I had a great cold brew at this Starbucks! Refreshing, smooth, and just the right kick. Perfect for a quick refreshing coffee break!

Happy and friendly staff with usual range of Starbucks food and drinks. Ground floor and basement space so can accommodate many customers: however, only two basment washrooms are available and, on my evening visit, did not look as though cleaning had taken place all day. That alone, has put me off visiting this branch again.

You have staff called STELLA she is to boring to take order of me she is sleeping at the till I ask him about some drink she don't want to answer the thing what I ask her Very bad experience need to be look

Usual Starbucks, however tables were unclean and toilets were disgusting!!

Nice Starbucks with quick service and chilled atmosphere. Great service from Jan who knew exactly the drink I wanted on this summer's Evening after a long working day

There is a very near bus stop of 98,6 ,23,36 opposite

A beautiful and elegant place, to be honest, located in the middle of a lively street

It's nice because there's a lot of space in the basement and you can use the bathroom. lol

I visited this Starbucks as I was heading out of Hyde Park and omg! I thought I’d use the toilet before I get my order and what a mistake! There’s two toilets, 1 should be male and the other female in my opinion. There were tissues (including used 🤢) rubbish cups and URINE all over the floors. I cannot believe they would allow the toilets to get into such a state 🤢

Since Simi prepares coffee, I guarantee you'll taste the most delicious V60 coffee if she's there. And what's more, she's a kind person. I wish her all the best.

Nice restaurant and good atmosphere with excellent customer service.

A moment of respite during a busy day

Everybody Loves Starbucks, The Killburn Branch Network Chain been Blessed with Very Loads of Blissful Memories with yA' GooD Friends!

Place to go for quick coffee and snack. Nothing special.

To be honest is good place to sit and do some study or enjoying with your friends ,also you enjoy with your coffee especially the location is best because its near to Marble Arch and Hyde Park.

Very friendly staff. Sitting comfortably

Coffee good but the shop a bit dirty.

Two nice girls 28 feb , nice and understandable 😀

They make the children of Ethiopia work and get tired for the sake of a little coffee. My rating is 1 star. If there were 0 stars, I would have rated it 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻 👎🏻

Favoloso doppio caffè al caramello

Unfortunately, my purse was stolen during my visit to the store, and I am reaching out to request assistance in accessing the security camera footage from that time frame. I understand the importance of privacy and security but believe that the footage could be instrumental in identifying the individual responsible for this unfortunate incident. Below are the details of the incident * Date: December 28 2023 * Time: Between 7:30 pm and 8:30 pm * Location: Starbucks Marble Arch London 26 Edgware rd. UK * Specific Seating: We were seated right next to the trash can near the window. We have asked the worker to get in hold of the camera footage but he was not helpful at all he told us that he cant reach the manager and he didnt even try to reach the manager he didnt seem to care much or even help. We asked him kindly to try and reach the manager he just refused and did not do anything about it.

An Italian can only give one star to this place which offers poor quality products for high prices. To be avoided.

You can use the app from the US to pay. Restroom for customers! Starbucks reserve products available. They have drip coffee with refills. Great coffee shop off Hyde Park.

The staff treats customers poorly

This Starbucks has two very funny guys, who clown around instead of working, the Sunday morning shift.

The rudest people working I’ve ever encountered. Obviously the customer service is selective here. Absolutely disgusting. The floors were not clean either

Leider alles voll mit Leuten die an ihren Laptops arbeiten, somit alles Plätze leider schon früh morgens belegt. Kundschaft kauft auch Essen und Getränke im Tesco nebenan. Schade...

Schöne Filiale mit netten Ambiente und leckeren Kaffee Köstlichkeiten. Jedoch sind 80% der Plätze dauerhaft durch HomeOffice Arbeiter besetzt die über Stunden die Plätze blockieren und ihre eigenen Dinge verspeisen. Schade als Kunde müsste ich leider wieder gehen.

Very bad service, one of the worst Starbucks I have ever been to, (I believe it is just a bad management)

So dirty - sticky seats. Sofas and tables and dirty floors

They have the best taste of coffee ☕

One of my favorite Starbucks in London! The ambient is beautiful and seating options are great and comfortable (especially the bar chairs). However, the best part is definitely the staff! Ralu, Fran and Klara are definitely the type of barista who make you comfortable, are there for a chat, yet working quick and efficiently. Thank you for your outstanding service! Oh and this is definitely one of the cleanest Starbucks in central London btw…

There are two toilets. Can’t one of them be for male and the other for female?

Starbucks is my favorite coffee haven! Their rich coffee blends cater to every mood, and the menu offers a delightful variety of treats. The cozy atmosphere is perfect for catching up with friends or relaxing with a good book. The friendly baristas and swift service ensure a pleasant visit every time. With free Wi-Fi and convenient locations, Starbucks remains my go-to spot for a comforting coffee experience and a welcoming ambiance.

Koselig cafe med god stemning. Gode sitteplasser og god kaffe som forventet av Starbucks.

Worst experience I’ve ever had. Paid for extra shots and sugar free caramel while they loaded the frappe with regular caramel and no extra shots. Don’t ever visit this branch!

الفرع موقعه ممتاز خدماته طيبة تعامل راقي ولديهم وجبات متنوعة للفطور

Despite I like Starbucks, but the local staff there weren’t friendly at all, one of them yelled at me because I was asking why the wifi doesn’t work and I need it to know my directions. And she screamed at my face “if it doesn’t work, it doesn’t work that’s it!!!” It is ok if she said that gently. The other day I came and I saw another one shouting on another customer for taking a photo of her cafe. Like seriously if they mad all the time better for them not to work in service business.

Latte and flat white at this branch tasted very bad and not up to Starbucks standards. Staff members were not hospitable or friendly

I asked Carmel late with cream on top and they forget to add is fine not the first time they forget but the lady that serviced me wasn’t happy evn thug I paid the cream u wasn’t free and on top of that her face change and when she is put the cream I said to her thank you she didn’t reply and that is very rude as customer she should treat me nice and smile not start with attitude am really disappointed with the staf and I hardly complain but I think as big company well know should know who you give the job

Handikappsvänligt 👍 Var in hit enbart för att köpa en till termos till min samling 🤪 samt en cappuccino ☕

Pleasant staff, lots of space and seating area downstairs.

القهوه لا بأس بها والكاشير الذكر شعره اسود يشتغل بدون نفس كنه يشربك على حسابه

Extremely dirty and overpriced. Avoid if you can.

Excellent coffee. Almost all the staff are friendly too. Special mention for Adrienna - not sure got spelling right 🙂. Good at remembering repeat orders. Happy this is my local Starbucks.

Friendly staff, good customer service

الفرع جميل ومرتب وانيق والعاملين متعاونين معانا الى اخر درجة لفت انتباهي نظافة وبقايا المشروبات على بعض الطاولات دون تنظيفها بعد خروج العميل .

Nice outlet. A bit dark and a bit dark. I think it needs refurbishment like the new ones around the world. Coffee was great as usual and the service was fast. Location is superb and well placed. The outlet is clean and all in place. Employees are cheerful and was of a great help. Thank you

I like the layout of this Starbucks, and the Nitro Cold Brew on tap, but my goodness some of the staff have a hell of an attitude especially the blonde guy. (It's worth noting that some staff, on the other hand, are really lovely but having sullen people working in customer service sort of stands out.)

We came here for a drink got in to the waiting lane there was a lady that popped in to the lane, she couldn’t speak English that well she wanted to order and the gentleman before her and in front of us didn’t mind her ordering first everyone was cool with it. The guy at the front with the name Emi was really unhappy and told aggressively the lady to go to the back of the lane when everyone was cool with her ordering first. After that he was keep being moody and unhappy.

حلوو وقهوتهم زيينه تشرب قهوه صح مو حليب

ماعندهم نفس مشروبات السعودية + مايتفهمون ولا يقترحون لك مشروب

Omg Jamie is so cuteeee and nice

Very bad experience, I would not recommend or going there any more. Speaking to customer in loud voice tone although the customer is near next to them. That is not a professional way at all.

Quick and kind personnel. Lots of space downstairs.

このスターバックスはいいでした。めぐみさんとゆなさんともえさんはとてもやさしくて楽しですよ！

Paid for a drink, didn't get a receipt and had to ask about my drink 3 times before they gave it to me after half an hour. After asking one of the waiters about it politely I got a blunt 'what' and got ignored right after i explained the issue. After asking another waitress she just gave me a look and ignored me after by not saying a word and checking her phone. If I could I would give it 0 stars. Absolutely avoid. Ruined mine and my friends' afternoon!!!!

There is very unwelcoming person .

قهوه لذيذه لديهم لمحبي القهوه مقهى هاديء يصلح للجلوس للعمل والدراسه

I just been to Starbucks I chose a pistachio & raspberry loaf from the front the staff said I didn’t have the right to chose! He said that I had to take the front one but clearly it’s not the right information. Specially one I’m paying it’s horrible how people treat you I feel so offended.

This Starbucks is in the corner by Marble Arch. There is a lot of sunlight and it’s bright inside. The coffee shop wasn’t packed and the ordering process was efficient and fast. I like that they offer sustainable options: ceramic plates and cups if you stay to eat and/or drink. Their espresso and grilled cheese & ham were really good!

Store design is great and allow for long queues without causing disruption or confusion and selection of coffee’s/milk alternatives are the best in the area. But that’s where it ends, staff are in their own little world - making jokes about how customers look and deliberately messing orders/simple names up to have a “laugh” as I heard one put it. Staff in this store treat customers like dirt on their shoes and couldn’t care less for the reputation of Starbucks A real shame - requires some re-training at least

Glad open Xmas day but loads sleeping downstairs

Lovely young girl served me today, will come again.

Customer service is appalling. Anna thought it was ok to shout at me as I was transferring money over to pay for the items. And when I tried to make a complaint the supervisor completely disregarded what I was telling her and said 'no shes a great person'. ????????

Panini was cold and they messed up the drinks

Nice & quiet At least early in the morning

Nice staff but you pay for the brand not for the coffee

Bit of a hustle and bustle with queuing system overlapping between those waiting to collect and new customers.

Lokasyon güzel, yeterli oturma alanı var. Çalışma saatleri de iyi. Kahveler zaten standart.

A lovely Starbucks, the downstairs area is spacious and has a lovely atmosphere. The staff are always very friendly.

Its a shame that it does not have any loyalty scheme.

Clean coffee shop and friendly staff.

Very bad customer service and the toilet is omg 🤢🤮will never come back to this Starbucks anymore!

They act like they cant see you and closed before time.

Bad service extremely road stuff treating people like a trash

مقهى رائع جداً ويحتوي على جلسات قليلة في المحل ، بينما يوجد جلسات كثيرة وفخمة في الطابق السفلي ، ويوجد تكييف ووايرلس مجاني بالإضافة إلى وجود دورة مياه في الطابق السفلي ، المكان رائع جداً للمذاكرة بسبب وفرة الجلسات في الطابق السفلي وتوفر كنبات مريحة جداً شاهد الصور ، بشكل عام: يستحق خمس نجمات 🌟🌟🌟🌟🌟

Poor service Lack of supplies Poorly made drinks Everything you want to ruin your day Extremely bad every time I go

Poor customer service. Asked for a double blended iced coffee with heavy cream, this is what i have got from starbucks everywhere i go, has never been an issue, only to be told by Adriena that they cannot blend anything other than Frappucinos. Went to the shop in Marylebone who had no issue at all making my drink.

Wonderful design of Starbucks . I am Realtor i know very well about Interior and arch design.

Nice place to chat and drink with friends

Great Starbucks its all about the friendly staff and efficient service, always on point served with a nice chat and laugh great place to grab your coffee and a fresh delicious muffin. Always has the latest offers and isnt mad busy and great in the summer with outdoor seating available. All at great prices too.

Best coffee shop in London. The staff are top shelf ;)

Not like most starbuck in London. Offer plenty of spaces with couches and chair. Duplex arrangement. Service is quick with usual starbuck offering. Can enjoy the view of the road in a lazy evening with delicious sip of coffee.

They gave me a coffee with dairy milk when I clearly asked for a vegan one 4 times. The person who worked on till today was rude.

Unable to understand basic instructions on how to make a coffee. Consistently bad coffee.

Great coffee and good social distance rules in measure

Friendly staff and fast service. But we weren't satisfied with what we ordered. The frappuccino wasn't good. It was just like you drinking water with an ice.

No no no. Bad vibe, ridiculously expensive, terrible hygiene in toilets, etc.

Lovely team, amazing experience I had my first Clover-coffee tasting, thanks guys for sharing☕

ستار بوكس ادجورود طابقين للجلوس متعة القهوه

It took like forever for the employee to punch in our order, either he was new or he didn't listen to us. He had to ask 7 times for the 4 items we wanted. Hot chocolate - tasted like water Brownie - was like a brownie just a bit more dry Chocolate caramel shortbread - tasted like it has been lying out all day, and a bit burned in the caramel. White chocolate mocha - was okay.

مرحبًا ستار بكس لندن غير واهم شي القهوة عليكم بالعافية

Decent for a Starbucks. Used to be one of their flagship stores but now just a regular one

Nice buzz, the coffee standards keep changing. It could be the barista brewing it perhaps.

Standard Starbucks - okay coffee, misspelled name, barely passable loos

well not the best starbucks i have been.

The only think what i remember about the name of this lovely cup was honey...the rest is just mystery 🍯☕!

Starbucks know how to make the perfect cup of coffee. Plus their new flasks are very stylish and handy!

Relax with a nice coffee, nice atmosphere