Five Guys in City of London, Westminster

Employees didn't let me use disabled toilet until I had to beg. They are really rude and do not understand that there are hidden disabilities.

Fine fast food restaurant but we had higher expectations. Staff did not give us right advice on the sizes od their french fries portions.

Food was what you expect from a five guys burger, decent/good with good fries.🍔🍟 Pricing was good compared to the rest of the activities in the area. ✅️So i recommend this place for a fast burger

I had a bad one and the young manger gave me a free one he was so nice the order and their hygiene is absolutely bang on every thing is absolutely spotless would recommend every one to come to 5 guys their food amazing and ever staff member smiles

Last Saturday night I went to Five Guys in Oxford Circus, I was hungry from clubbing and this cashier named Pablo was so funny and helpful. He made me and my friends go over our budgets and get fries, and it was worth it. PS: he is a vibe, like literally he made the visit a wholesome time. I am happy he did, Keep up the good work Pablo.

Good afternoon, I have been at the Cinco Hermanos restaurant and a guy named Pablo was serving me and he was telling me that thanks to him he was advising me on what food to eat, that thanks to him I was going to eat well because I didn't know or have any idea what I wanted to eat. Then Pablo was explaining to me very well everything I had to eat and in this case what I had to choose and immediately the manager called Simona came in with very rudeness sending Pablo to the other restaurants and this is not normal, because thanks to the fact that I come here and we all come here to eat this girl can collect her pay at the end of the month I would like someone to please call her attention because this cannot happen because they are leaving Cinco Hermanos on the ground

Delicious burgers. The place needed a little more cleaning but it was fine.

Happy with the burger but chips a bit less

We ate a great dinner and the service of Pablo was incredible!!! He was very friendly and we will come back just for the presence of Pablo… He helpt us with everything 🙏🏻🙏🏻💛

Our first Five Guys burger, won’t be the last - so juicy and an amazing choice of free add ons, really good chips and nice bright clean decor. We were a bit confused by collection as there doesn’t appear to be any screens advising of when order is ready - you have to listen out for your number being called which is tricky unless sitting very close to counter. This won’t put us off tho👍

really expensive four burgers for £50 the menu looked like it was to set you up to cost alot and it did .... the table were dirty ... the food was below average for me and cold buger but didnt have time to wait ,,, wont be back

Abbiamo mangiato vicino al Tower Bridge. Le patatine e il resto sono di buonissima qualita', porzioni abbondanti. Cio' che mi ha colpito e' la cordialita' dei dipendenti

This was my first time visiting and I had a very lovely experience, I told Darshan that I’ve never had five guys before and he was kind and eager to tell me about what they offer and he gave recommendations,he was very warm and the food was good, I will definitely return, service was perfect- Darshan made my day by going above and beyond.

For those who are in a hurry and don't want to eat at conventional fast food outlets, this is an excellent option.

Drinks facility not working in main part of restaurant

A very tasty burger and milkshake.

I always love it but £16 for a burger only is a lot of money but food was as always amazing

It might be the best Burger I have ever tried.

Thank you Siris and team, good, hard work! 👍

The food is quality, the place is clean and they serve you quickly. It's not that expensive

I'm not a fan of fast food, and I avoid it whenever I can, but out of necessity, I decided to try this fast food chain. I was blown away. The burger at Five Guys is exceptional: the quality of the bun, the flavor of the hamburger, and the option to customize it at the counter with your choice of toppings really impressed me. The fries were the best—hand-cut with the skin on, not the usual frozen kind. The prices are a bit high, but everything is expensive in London! Five Guys is also in Italy, and I can't wait to try it in Rome to see if there are any differences. Five Stars for Five Guys.

Went in of Friday with family. Staff was so nice and helpful specially security guard mr Saif was so friendly and humble. I will recommend that place to everyone

I'll start with the really good food... nothing compared to the usual suspects! Super top potatoes and burgers!! The plus of making drinks and sauces free is a smart thing. High price 53 euros for 2 double cheeseburgers, 2 drinks and 2 potatoes.

First time having five guys!! Had the best experience with an especially big shout out to Lester - food was very delicious 🥰

Quick service with helpful and friendly staff, good burger 🍔,

Probably one of the best fries…

Best place in London or in the world ad the last year i write this to say home much i like it and i found it in chinchester last year and now i found jt here

Receives food in a cardboard bag. Very inconvenient that you cannot get a tray. Also a bit McDonald's-like

Simona was a pleasure today and tended to all my needs made sure i felt welcome and made the whole 5 guys experience a nice one will be back again soon

The restaurant is good. I bought a cheeseburger 🍔 and a diet coke

So yummy burger, what a great service , the team are so professional , big thanks to Simone . ☺️

The person on the till was very tired & unfriendly. I was with my kids & when they were taking time to choose the toppings she was making faces which I felt were very rude. The food quality was not good. I spent over £60.00 and none of us liked the burgers we ordered.

It's always a good place to stop and eat a burger and lots and lots of fries.

Good value food, chips were excellent, hotdogs were a bit stodgy but tasty.

Udo very good, only the front has works but otherwise a 10.

Actually service good, very efficient, was very busy. The burger and fries were good according to grandson, I had a hotdog, average and very overpriced, husband being vegetarian had a toasted cheese roll thing. Totally not worth the money. Overpriced and not very good tbh. Not much for vegetarians.

We visited this place today, i have to say wonderful personal. Simona our cashier was the best in helping us to choose what we want.

Not as good as US Five Guys, but not bad either

Please check and confirm your order before paying, otherwise they will add extra orders.

It was amazing. The burger was amazing, the drinks were amazing. They had like 10 iced tea flavors. They even had vanilla iced tea which was probably the best one! Definitely recommend.

We ordered cajun Chips and it was soggy with less spice.Paid for cream in shake but need to go again to get cream. While we having our food ,staff was so busy with an aggressive cleaning method which didn’t allow us to even talk because of noise he was pulling and pushing chairs felt so bad that we paid to have food from there seems like we got it free from the behaviour of staffs. Atmosphere was crowded not at all organised felt so congested with no ventilation we really enjoyed five guys in Piccadilly circus. Always recommend that.

(Javed ) Even though we ordered the normal menu, the order attendant entered our order as Large and did not make any changes even though I told them that we were charged more money.

The price is so outrageous... There was a lot of food, so I thought ordering small would be enough.

Usual 5 guys burgers, friendly staff, not as busy as you'd expect.

Free nuts is a surprisingly made me happy

Food expensive, small, they don't know how to speak their own language, bad presentation, the cheese sticks to everything and the potatoes are thrown in the bag

It’s a quiet Sunday evening, I ordered 2 milkshakes & fries over 20 mins ago, still no sign. We recieved the fries around 15 mins ago, we were planning to take them away but have had to eat them here due to not wanting cold fries. It’s taken around a minute to write this review, still no milkshake…

This Five Guys hits the spot especially after you've had a couple alcoholic beverages. I asked them to recommend me a burger and it was ever so delicious. The chips complimented the burger ever so brilliantly! The toilets were not to be bad.

Someone almost took my bag here while eating, but i noticed it.. They dont let me rewatch the camera.

Floors was very sticky the moment we walked in. Not inviting. Visited yesterday with my daughter who dragged me there. She a little burger I had regular burger one regular fries one beer and one milkshake. Not worth £38

The manager at the store was friendly! It's self-service, so please bring your own ketchup!! It's better than in Korea! Of course, the price is more expensive, but haha, I went in the morning and ate leisurely!

How can you not have a vegetarian hamburger option in 2024? Otherwise incredibly overrated and extremely expensive.

By far my best burger resto ever fries top notch

This is just a regular burger joint, but by golly, is it expensive!!!!!!! Daylight robbery it is. The food was OK, but tiny and just so incredibly expensive. Toilets also reeked of yucky stuffy cleaning products, put my kid off totally from wanting to use them. Never going back.

Best experience with great and friendly staff!

I ordered a large chips. Rather nice but cold

Yeah is a hero - brilliant service and a great attitude

Amazing service and very delicious food.

Regular Five Guys for a quick bite as you move around the touristy Oxford Street. Bottomless drinks but who needs all that sugar? You build your burger yourself by choosing from about 15 “free” toppings. Somewhat big seating area.

Excellent burger (bacon cheeseburger with jalapeños and lots of sauce), fries were the best. All fresh, tasty, and we both came out happy and stuffed.

The burgers were really good, the fries were also good (you have to take the "small fries" because they are overfilling the bag so it's more than enough for 2 people). The only thing that made kinda sceptical and i know if i recommend this store for more than one visit, is the prices...the burgers are small and overpriced. The best thing about that store is that it stays open untill late (later than many stores in London).

Always love Five Guys and no exception here! Price was the same as outside of London, staff were polite and patient. Food was fresh and hot as always

Very good potatoes very good sandwich expensive I don't know if it is London but when I go to Italy I will stop to see if it is equally expensive but very good everything

Somehow we ended up in this store. It looks like it's from the 50s, just with the red and white tiles. As if time had stood still. The prices for a cheeseburger are also a lot higher than elsewhere. But we stayed and ordered. It was a white decision because it's one of the best burgers I've had in a chain so far.

honestly one of the best burger and especially fries i have ever tried.

As a vegetarian, I only stuck to the chips. If you love chips/ fries. This is the place. Their chips are not the cheapest but they are absolute quality in terms of taste, texture, spices, crispness etc. Wish they did some lentil/ bean burger for vegetarians.

Ordered online for collection, as it was busy and it saved queueing. They made our food very quickly and it was delicious. Very good food. Friendly staff. Would recommend.

Amazing food fast service place was clean and tidy

Cold and smashed bun, not a value for 12 pounds for burger…🤷‍♂️

Food was good but disappointed when I used the toilet, it was filthy.

음..런던에 파이브가이즈 많으니깐 그냥 다른곳 가세요 파리에서 먹었던 파이브가이즈보다 감튀 양도 적고 쉐이크도 아쉬웠어요 햄버거야 맛있지만 입구에서 지키시는 분이 자꾸 손님들 뚫어지게 쳐다보는게 부담스럽기도하고(I분들....도..도망쳐) 매장 내에서 먹어도 테크아웃 포장을 기본으로 주는 곳이라 뭔가...먹는데 자꾸 들고 나가야할것만 같은...

Sanduíche sensacional, montado como vc deseha desde a cebola até os molhos. Carne pura, não embutido. Fritas rústicas, como devem ser. Catchup e maionese fartos self-service. É meio caro mas é nível ótimo, recomendo muito. Vem pro Brasil, Five Guys!

Simple and delicious burgers! Pretty much what you would expect from a real burger joint.

Os hambúrgueres dessa loja não foram tão saborosos quanto aos que comi em Madrid

Not recommended. Watch out for the angry woman called Huda at the till, she gets pissed off if you want to order your food. First of all, she didn’t greet us. She was useless at typing at her own machine that she prefers to sleep on it rather to work. She did her best to avoid eye contact and ignored customers before us. But we knew what exactly we are going to order before approaching her so it would have super easy and quick order. But when we started ordering a cheeseburger she got really angry and even sighed heavily with an angry attitude. In order to make it easier for her we said to make all the fillings on the second burger the same. She was extremely rude when I told her the fillings I wanted. This is unacceptable behavior. People come and pay a lot more money to receive better customer service at Five Guys. Second, she didn’t put the size of the fries correctly. But I didn’t went back to speak to her for simple reason. Because , it would’ve been useless to speak to this angry woman who ruined my evening. Very disappointed and never coming back to this branch ever again.

the food is very good but very expensive

It was very cold door needs to be kept closed

Solid food and helpful staff. Certainly a grade above most of the fast food places around!

the personnel there is really nice and patient the burger was perfect, same with the milkshake the only con were the fries as they were a little bit dry.

Porzioni ridicole (piccole) prezzi alti. Nel locale un odore strano.

Love this place ...the food is superb & the staff friendly & helpful...xx

خدمة سريعة ووجبة دسمة والملح زايد

Very mediocre burger bar did not serve hot drinks well over priced for what they sale

Prima volta in un FIVE GUYS, prezzi alti nella media di Londra ma le patatine sono pazzesche e c’è la possibilità di avere salse gratis e illimitate. Stessa cosa bibita con refill gratis con la possibilità di scegliere tra 20/25 drink diverse

Usual high quality Burger and great fast service. Highly recommend

Honestly the best burger I have ever had, I am from the Isle of Wight and couldn't refuse the chance to have five guys. The burger was nice and looked absolutely gorgeous. Chips were amazing and they gave so many. It is on the proxy side but in my opinion is worth every penny.

비싼데 맛있다. 아이슬란드 다녀오고 먹으면 졸라싸고 맛있고 양 많다는 생각을 할것 같다. 아이슬란드 다녀오기 전에 먹어서 비싸다는 느낌이었음 일반 햄버거 2만원좀 안했던듯

We went to see the xmas lights in London. Although busy found a table relatively easily. Ordered and eating within 20mins. Food really good.

The staff were very quick to take the order. We then waited and waited. Eventually after 25 minutes I called an official looking member of staff over and pointed out I had been waiting for 25 minutes. He said he needed my receipt to do my order as his printer wasn't working. At no point had I been made aware of this and had I not said anything I would have been waiting even longer. When the burgers finally arrived i still had to wait for the fries. At no stage was an apology or compensation offered. This was my first trip to a 5 guys and will definitely be my last.

Les frites à l'huile d'arachides sont bonnes, attention 1 moyenne frite est pour 2 personnes et une grande frite est pour 3. Ne pas commander 1 grande frite pour chacun au risque de vous retrouver avec beaucoup d'excès 😅

Standard high quality Five Guys experience. Yes, a bit pricey, but food is excellent and you eat it all!....Noise when busy, but still a good atmosphere!

Hamburger discreti ma troppo costosi per essere un fast food...

Overpriced and overcrowded. Tasty, though.

I tried a grilled cheese sandwich and I couldn’t even eat half of it because it was so gross even another person in the group he eats anything couldn’t eat it because it was so horrible. We wasted £65 pounds on 3 lots of chips 3 burgers 1 horrible sandwich and 1 water and 2 sodas. If you’re going to London make sure to book a restaurant in advance that isn’t five guys

We've been there a couple of times already. The place is always fully staffed, there are toilet facilities, and plenty of seating. The food keeps the consistent high standards of taste and quality that you expect from Five guys. The chips are always served with an overly generous portion, so one small sized bag of chips is enough to share between two, and possibly three people. The only thing to watch out for is the price of the Coca Cola from the fountain, at nearly £5 a glass is a bit of a rip off, despite the central location. Three double bacon cheeseburgers, one pack of small fries, and two glasses of Coke cost us around £45/£50.

Good fast food. Good thing they were still open since we were looking for open fast food after moulin rouge. Just make sure to check the receipt because it was too noisy and they charged us for something we didnt order but they readily refunded it.

Had 5" Hot Dog for £9. It tasted ok but the sausage was tiny and not worth the price. Chips were hot and tasty. Won't be having a hot dog from here again.

Ok too expensive and very salty??

Nojus, Malina and Lester were amazing with me. Really amazing customer service experience

Fantastic place to watch before heading your way The London Palladium, which is just next door. Great food. Not the cheapest but you can taste the quality and it actually satisfies you rather than other fast food, which fills you up and then leaves you hungry again quite quickly.