Five Guys in City of London, Westminster

Ok, empty, service was oddly slow.

Great taste and value for money and a delicious burger. Burger taste identical to US version, fries are definitely better in the USA though. Clean space and facilities and friendly staff too.

The best service in London, thank you Maria for your kind service!

You get what you expect. Fast food for good value

Me and my family felt well-looked after and the meal was fantastic. Thank you for the great service Maria!

Burgers are always good in here, plenty of seats down stairs and toilets are accessible

Open late so very convenient but I think it was near closing time and staff were pleasant but looked like they just wanted to go home.

Amazing and quick service by Santosh and Suraj. Loved the experience and the ambience. Tried the grilled cheese, fries and milkshake. Truly delightful and worth every penny. Definitely a must try if you are anywhere in London.

First time trying Five Guys, and expectations were high. Not the best burgers I say. Loved the fries! It was nonetheless a fun experience.

It's a good place to eat and very well located. Bathrooms are not too much clean and have a huge security rude guy at the door.

Decent burgers, good shakes and fantastoc fries.

I enjoy five guys and have yet to find a bad one.

Milkshake £6.25 There are 11 flavors to choose from

Delicious , amazing service. Thanks

Food is not great. Staff were friendly and helpful it was clean

My first Five Guys experience was at Covent Garden, and I’m glad it was! Now I understand why it's a bit more expensive than other fast-food places—the quality is absolutely worth it. The cheeseburger was bigger than expected, packed with flavor, and incredibly satisfying. The cashew-on-the-fries were a great surprise—crispy, tasty, and full of flavor. Pairing everything with a Brooklyn beer made the meal even better. The restaurant was spotless, from the dining area to the open kitchen, which looked very well-maintained. Service was fast, efficient, and professional, making the whole experience even more enjoyable. I also liked the peanuts, which added a fun touch to the meal. Overall, everything exceeded my expectations, and I would definitely return. A great balance of quality, service, and atmosphere!

Excellent food, clean place and friendly and knowledgeable staff.... I will definitely be back

Monday 13/03/25, 8pm Pleasant service provided by Andre. The burgers were mouthwatering, chips were alright and the chocolate milkshake was delicious. The place has the classic american Five Guys design and offers lots of seating options on the ground floor as well as in a basement. The lost star is for two reasons. Firstly we had to wait for the shake around 10 extra minutes after getting the food, which did not seem very reasonable. And the toilets were in a terrible state and in need of attention.

I've given five stars, because for a burger, it is for me one of the best. Being able to add whatever you want from a choice of toppings, with a good portion of chips and free monkey nuts, what more could you want. The burger on its own is enough. Give it a go!

I don’t even write reviews but I’m legit annoyed at my experience here. High prices and the burger was genuinely bad. No season at all on the burger and the bun was soggy. Only taste was mustard that I added. Fries were soft and I guess were ok but mediocre. For the money this was a complete joke and I would rather go to any McDonald’s. Unless you have lots of money to throw around don’t come here:) (I still ate the whole meal because I’m broke and can’t afford to not eat after spending £15)

Thanks Guys . The shake and food very good

According to my son, the best burgers in town with unlimited drinks...

Beaucoup trop cher pour une qualité médiocre. Préférez les autres fast food. Je recommande pas. Pas de toilette. Aucun intérêt

Excellent quality of burgers and fries. The price is somewhat high but it is worth it considering the quality and quantity of the food. They have little variety of food but if you want to eat good burgers the place is ideal.

Great food fast brilliant location plenty of seating including downstairs

As fast food goes, you do pay a high price for the product but you cannot beat a 5 guys burger. Good service as ever at this location and a decent amount of additional seating downstairs. 🍔

Just don't get it. Very expensive burgers, greasy fries chucked in a bag. Whoever called this place inexpensive is considerably richer than may.

Where is my Fanta???? I ask for Fanta but only the burger is here

It's nice that expensive burgers are given free peanuts. Everything else is no good It doesn't taste particularly delicious. Just tastes like a burger!!! Tip is also 20%... It's ridiculously expensive!!

Expensive for fast food chain, noisy staff has to scream the numbers because no screen shoes what numbers are served, 25 minutes waiting time is not exactly "fast". Overall pricey, mid taste and slow. Never again

Kind staff managing a clean and friendly space, but the food quality seems to have plummeted. Disappointing visit, unfortunately.

Obviously, the food is like all other five guys restaurants, but the staff were not paying attention on the orders and the soda machine was not working properly, and no one seemed to care either.

Super quick service and top burgers!

If you are around Covent Garden at 23.00 all restaurants are closed except for FIVE GUYS they are open until midnight, amazing food, and fantastic customer service by MARIO 🫶

Exceptional service, rapid and delicious food, a fan of coming here on my lunch breaks

expensive is different to tasty

1st time for me, the positive points: the fries seem homemade and are very good, quite salty but good. Free sauce. The hamburgers also seem homemade but not much taste, quite dry and very expensive. No menu here, you pay for everything separately which is more expensive than eating in a real restaurant. Self-service drinks.

Simply five guys .. low that burgers

Of all the Central Five Guys, it had the best atmosphere and was clean, but it wasn't crowded, which was nice. The hamburgers and hot dogs ordered without mushrooms are delicious. French fries come in random sizes, small and medium, and are often similar, so we recommend seasoning for the small size. The drinks are expensive, so I recommend ordering one for two or more people and refilling it.

The portion of food was good. Nice burgers. About 40 pounds for two people. However, the burger is better than most other fast food places.

Very clean bathroom, good service, fast, delicious burger and fries, I recommend a stop.

Was ok. Burgers are ok. Chips are good. Drinks bottomless

Always the best burgers in town. They make it your way and always give you extra fries. Love it here.

Five Guys burgers are just as good wherever you go, as are the fries. The guy at the front desk was very nice but the location itself is a bit chaotic.

Love 5 guys....the burgers are great and love their fries and milkshake. I went few weeks ago and noticed the have cut down on the size of their fries which is kinda sad. But still a fan.

Absolutely incredible staff. Maria is efficient and so sweet. And the rest of the team attentive and kind.

Very nice food, huge amount of fries, lovely shake.

Great location Standard franchises. Seating area.

Holds the same standard as in the USA. Fries and Milkshake a must

Totally overpriced. It’s a glorified McDonald’s. The burgers are very average despite the steep prices. The restaurant decor is awful, worse than McDonald’s. Looks like a slum with sacks of potatoes piled up for some inexplicable reason. Staff are dismissive and rude too. Very substandard all in all.

Absolutely buzzing. Peak time. Expensive for burgers but it is a lot of burger. Large chips are simply gigantic and will serve 3 people. Cajun fries are the best..

I ordered a Cheesburger with cajum fries and a soda, on 27/12while I was waiting for my order , I noticed, everyone that was dealing with the food preparation wearing plastic gloves, It looked professional but useless as with those gloves they were touching everything, food, the handles the tills no hygiene, food was dropping outside the aluminum foil and was touched from the bench to the burger..3 hours after eating it, ended up with food poisoning

On the 24th they fired me on the 1st bite of my hamburger

We had fries and peanuts, the only halal options 🙈

First time eating at 5 Guys. Food was decent although I found my beefburger a little dry. We ordered 2 large fries and the amount that arrived could have fed the whole place!! They were really nice but the 4 of us couldn't finish them. The milk shakes were fabulous, the staff pleasant and the place was clean. There was plenty of staff on and we waited no more than a few minutes for our food and it was getting really busy when we left.

incredibly overpriced. £21 for a cheeseburger, chips and a drink?? dry and tasteless burger, rude server who gave me a dirty look while i was ordering. didn't really like five guys to begin with, this has only strengthened my dislike.

Overrated burger bar. Service quite slow as usually very busy. Not really value for money, although still popular with others.

Sure bet it was good as expected. Very well served with fries (too few perhaps). The service was quick and friendly. Usual decor again and a good number of seats.

Problems with the payment with the card, they told me that the charge was denied so we paid with another card....then we saw that we had paid the bill with 2 cards. After about 20 minutes of arguing and pointing out their mistake they refunded us a payment. The manager of the restaurant is pompous and arrogant, we will never enter their place again!! I also recommend eating burgers in pubs... they are better and less expensive

Food was amazing. Generous portion of fries. The burger was so juicy! Marek on the till was very positive and you can tell he enjoys his job. Toilets were also clean and big. Enjoyed my meal and visit.

Always a great option, my suggestion is if you go as a couple, just buy a glass and some regular fries. The soft drink is refil and the potatoes are great. The bathroom is big and clean enough to fit in.

Una cosa que cinco chicos solían hacer bien era dar un montón de papas fritas. Parece que no es así. Con los precios ahora más que sus competidores los cinco chicos no está compitiendo en valor o gusto.

One thing Five guys used to do well was give plenty of Fries. That seems to be not the case. With prices now more than they competitors the five guys is not competing on value or taste.

Happy to enjoy the full service of this branch and specifically Suraj who is very great with customer service of British people.Mihqi is asounding as a manager and staff member

Thanks Marek for the great service!😊

Extremely expensive burger, very mid. 2 burges with fries and 2 sodas 44£ no thank you

Very tasty and you can choose the ingredients.

Great food, clean place. Love the music and how much space there is. Toilets were clean and overall I am very happy with my visit!

Even though it is a fast food chain, it has delicious burgers like a boutique burger joint. There really is enough to choose the cheapest and best food around the world. Potatoes are homemade and in large portions, ketchup and mayonnaise are unlimited and of high quality, as well as unlimited Coke alternatives, Dr. A great place with pepper and unlimited peanuts. The only criticism could be the toilets, it's normal for such a busy area but they could be kept clean with a little more care. Thanks Five Guys!

They are really professional for hamburgers. Peanuts are always perfect🙂

Clean and tidy. The toilets were very clean. Great food.

Amazing people, amazing manager

Me and my mum were in a toss up between Five Guys and German Doner Kebab. I was ok with either but she originally wanted to go German Doner Kebab but she was put off so we had to go to Five Guys.

Mainland Five Guys. I ate a cheeseburger. Great taste of fried potato

The place below is good if you want to have quiet seating with friends or family.

I was served quickly, and I received my food after a short wait. My cheeseburger was excellent along with my oreo milkshake.

My first burger in this chain, wait was a bit long as there was quite a queue. Lots of seating in the basement area so it’s quiet and fairly relaxing for a meal. Good burger, chips are not as good as other burger chains. Good beef. Overall I think it’s good but still prefer Shake Shack which is better burger and chips. Not cheap either for over £16 for a burger and chips without a drink.

You get more fries than you order so always order a small portion

Burger looks like they have been beaten with a hammer, but by god do they taste so good, and a large fries is enough for 2 people easy, drink will be needed if you got for the spicy fries

Experiencia mediocre, mi hija me arrastró dentro de FG en Londres, quería probar la hamburguesa de tocino, y para mi decepción, parecía una versión sopa de mc Donald’s. La carne era insípida, el bollo era aproximadamente del mismo tamaño de un Big Mac, pero el precio era el triple, más de 12 libras. El lado positivo fue la tonelada de papas fritas que encontramos en la bolsa. La cocina está a plena vista, por lo que puede ver las fases de montaje de su hamburguesa. Sinceramente no recomendaría comer aquí, para la misma calidad percibida, Burger King es mejor.

I recently tried the famous Five Guys burger, and it truly lived up to the hype! The burger was cooked to perfection — juicy, flavorful, and customizable with all the fresh toppings you could want. The quality of the ingredients really stood out, and the generous portion of fries on the side was a great addition. The service was quick and friendly, making the experience even better. If you’re looking for a top-tier burger that hits the spot, Five Guys is definitely the place to go. Highly recommend for any burger lover!

Loved it except that we found out American bacon is tough, the shop replaced our burger though !

Good burger, overflowing fries. Peanuts

Good restaurant, nice behavior every staff, Fries is very good.

absolutely worth every penny. super yummy and very filling

Bit of a wait for the burger but otherwise as expected

Falling in love with Five Guys. Everything is just perfect again on this visit. Thanks everyone.

Amazing service thanks and food . Thanks Natalia

WARNING: Exchange rate for foreigners here is extremely high. We felt quite scammed.

The only reason I gave 2 stars... is... I ordered 2 burgers 1 fries and 2 milkshakes... £39.98... 5 guys is here for the higher end consumer... a 1 off place to take the kids.. imagine a family of 4... that will run into the £100's

Valeu muito a pena conhecer esse Fast - food que não tem no Brasil, com certeza um sucesso, você monta seu lanche, tem amendoim a vontade e a batata com páprica e uma ideai muito saborosa, lanche delicioso, comereis sempre que estiver em algum pais que tenha. Realmente valió la pena conocer esta comida rápida que no existe en Brasil, sin duda es un éxito, preparas tu propia merienda, hay cacahuetes y papas con pimentón y una idea muy sabrosa, una deliciosa merienda, la comeré siempre que esté en un país tener.

I don’t understand why Five Guys burgers are so delicious. The clerk who took our order for 2 hamburgers and 2 colas for 50,000 won was unpleasantly unfriendly.

I went to this five guys late last night and we were going downstairs to meet our friends but the extremely rude guard put his leg in the way of the stairs so we couldn’t go down, he started aggressively yelling and pointing at us and would not listen to us when we said our friends were down there but for some reason we wasn’t allowed to go down. I messaged one of our friends who came to come get us and took us down. When we came up I realised I left my bag downstairs. He then wouldn’t let me get my bag, MY PROPERTY. Just because he is misurable he loves to try make other people misurable but he instead gave us something to laugh at because him being misurable at us for no reason was funny despite being disgusting.

Possibly this chain is the one that puts the best Bacon in its hamburgers.

Really good service and yummyyy hotdog and milkshakes!!

I didn't eat there but I was shitting myself, I went in and luckily found the bathroom open. I got rid of everything and I thank them. 5 stars

Bad shop. Besides being expensive, the taste of the burgers was unacceptable. The prices they list are without the tax, so in the end calculate + 20%. Also, soft drinks 4.45 pounds! Service completely boring. Generally nothing good. I wouldn't go again.

Gran servicio por jervaie comida fue cocinado muy bien caliente y picante Realmente disfruté de la comida por cinco chicos sin duda recomiendo

This one in London has great snacks like in the USA.

Fast food chain with soda refills, something rarely seen in Europe, many options, the well-seasoned fries stand out.