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3.5

Based on 188 opinions finded in 1 websites

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Nº 188 in 242 in Blaby

CUSTOMERS TALK ABOUT DISHES WITH..cookedcheesebacon
Score
OpinionsNoteTripAdvisor1883.5

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We all know the burgers are great at Five Guys, we visited this branch on a Thursday lunchtime. The food was great as always, however we did have a 20 minute wait as it was - 2 Guys. Maybe they need to review their lunch breaks as the place was not busy but a 20 minute wait even with fresh cooking did seem excessive. 2 more guys turned up as we were leaving so it may just have been that lunch time? So worth it if you don't mind waiting.

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Alan . 2024-08-23

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Pros The fries were fresh and very nice The crazy idea of being able to add bacon in your milkshake Cons The very limited choice of burgers. Even with the ability to add a few ingredients. The fact that you don't get the ingredients you asked in your burger, but get ingredients you didnt ask. Same for the shake, we didnt get all we asked for. The guys making the orders can't care less. The cleanliness of the place. You ve got to clean the table yourself. You need to wait your order for 10min at the counter, when they could just give you a number and bring it to the table. The burger bread was very basic quality. All in all, it reminded me of in and out burgers, but at 3 times their price.

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Thibaut R . 2024-07-08

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Over priced and food was Luke warm the salad in the burgers was not fresh at all the fries tasted like they had been sat there for hours.. would never recommend this place to anyone

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Hardip J . 2024-02-26

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Extremely overpriced for what is really second rate McDonalds type food, presentation at MD is actually superior at a 1/3 of the price.Only plus was that there were plenty of places to sit as the place was virtually empty! I wonder why???

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Robert M . 2023-12-03

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Visited today, restaurant was empty when we arrived but soon filled up. Staff were attentive and polite, chef apologised for our wait, he said he didn't like the look of the 1st batch of food he cooked for us so he did it again. Great service, as he could of given it to us and hoped for the best ! Great service

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tracey w . 2023-11-17

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We visited after bowling for some milkshakes and fries. Both were really tasty and were perfect for filling the hunger we had, but it is very pricey for what we got. Just under £6 for a milkshake is a lot, but they were very tasty. And even though I bought a small fries, they could have been a large for the amount that were in the bag!

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melvinabirch . 2019-05-22

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£16.25 for a burger chips and drink, they should wear balaclavas to serve you not aprons as that’s daylight robbery, burger tasted nice but unfortunately it looked like it had been chucked together by Stevie wonder. Won’t be returning because for £16 I can think of a million other places to eat that actually have comfortable chairs and cutlery, if I want a chucked together burger sitting on a bench I’ll stick to McDonald’s and save my self £10.

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hollyd60 . 2019-05-13

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I went to 5 guys at the meridian. The welcome was brilliant. The food delicious and so much of it. Shakes to die for and burgers meaty with an amazing amount of chips. I met the manager Diane and she was so happy to help and make sure your experience was the best. So thank you until next time. Katrina

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katrinaU114HB . 2019-04-26

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This was our first visit to a Five Guys restaurant, and it was a spur-of-the-moment decision. The restaurant was very clean and tidy, although we were the first customers of the day. Ordering food was easy and there is an extensive list of options (15!) that you can add to your burger. Everything was made to order, but the wait wasn't too long at all, just about right. The food was well presented, hot and clearly very fresh. It was tasty and the portion sizes were ample. Staff advised us to order one portion of Regular fries to share, which we did. There were so many we couldn't finish them all! Our milkshakes were also delicious. But, you pay heavily for this level of food and service, which was disappointing. Burger, fries and a shake for 2 people was almost £30. This will adversely affect our decision to return to a Five Guys in future.

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Guzzi177 . 2019-01-09

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First time here with adult son. Food pretty quick all cooked fresh. Lots of burger options. Restaurant standards/ quality is similar at every branch. Really enjoyed both burger and fries.

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Mariayd . 2018-11-11

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These are the best burgers ever. The milkshakes are amazing I really recommend them. If you are a burger lover this is the place for you

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rmh d . 2018-10-26

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Great food always served at Five Guys. Not the cheapest burgers in town, but wow they taste real good! NB: The hot dogs taste real good too!

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SixtyOne . 2018-10-24

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Ordered 3 milkshakes, a little burger, a cheese burger and a veggie sandwich with fries to share at £38.65! The atmosphere felt like McDonald’s and not what we expected at all. Being an American chain with American slogans and branding all over the place we at least thought we’d get the American oversized portions but this wasn’t so. Staff were pleasant and the place looked clean but in terms of value for money, this is a big NO.

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Melfb77 . 2018-08-27

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Better burgers in all the restaurants around the park and do not see the attention on the fries just normal all over priced for less than average food

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simonb199 . 2018-08-07

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We ordered two grilled cheeses, one was fine but the other wasn't even grilled properly. None of the cheese was melted at all so I told the manager who was gave me a blank stare but agreed to remake it. It came out EXACTLY the same the second time. Fries where good as always and the other members of staff seemed happy and friendly. Didn't try the burgers at this five guys so can't comment on those.

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Truth T . 2018-07-25

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We popped in here before going to the cinema as we'd never tried it before.

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cupradave . 2018-06-30

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This has to be the best burger that I can go for, it tastes great and the fry portions are so big, that anything more than a small portion between two of you is just too much.

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TheManFromDelMonte79 . 2018-06-18

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I tried five Guys today at lunch, I ordered online and collected the place was very clean and the staff very friendly.

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Andychandlers . 2018-04-09

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An outstanding burger! I’m not sure I’ve had a better burger. Fresh, tasty. Not as cheap as their fast food outlets but you get what you pay for here!

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nina171 . 2018-03-29

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Fantastic burger which comes with as many toppings and sauces as you fancy and can cram onto it. Very fast friendly service. Bit pricier than Burger King etc but well worth it in my opinion.

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Rhuari . 2018-03-20

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Stopped by here for something sweet and the milkshakes always hit the spot. Nice and thick with big chunks of oreo pieces..alwys get this whenever we're at five guys..it's a shame we'd already eaten as would have got a burger too!

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Leanna524 . 2018-02-17

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Love the food here, it's so ridiculously good. Such an upgrade on a McDonalds or a Burger King. Although you will be paying for that upgrade. The only thing negative I can say is that the prices are a little dear. One of the only places you can still find Still Fanta, which makes it a must visit alone. The burgers and chips are some of the best you'll have though. I wouldn't recommend going if you're vegetarian, the options aren't great. Hopefully they do something about that and offer a proper alternative. The service at this particular Five Guys is outstanding, really great members of staff in there.

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MrM06 . 2018-02-07

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LOVELY food. Just go in hungry. Lot's of food. We share the medium fries as they are so filling. Nice and clean and the staff nice. The milkshakes are delicious but too expensive so this is a treat meal for us cos I can't miss my oreo milkshake.

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boo59Leicester . 2018-01-13

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Called in here on spec with a friend for a spot of lunch. OMG!

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Andyjoyceuk . 2018-01-07

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My partner and I love a five guys every now and then, and we always come the this restaurant as the staff are lovely! If there's ever a problem with our order (which is very very rare) they're quick to fix it! We have a laugh with the staff whilst we're there. The food is always amazing and lovely and HOT!

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Aimee W . 2017-10-18

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As a soldier on leave I needed somewhere that I knew I would not be disappointed. Five guys met the standard and some, the host Florin was smiley and welcoming and the burger was fantastic Can't wait for next leave

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Samuel S . 2017-10-14

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Been here twice now, and the staff have always been smiley, friendly and happy to help! The seating area is always tidy and clean and the food is brilliant! Would definitely recommend!

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AliciaInfinite . 2017-09-06

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We arrived at 8pm on a saturday night and could see the place was empty,a little worrying. Ordered straight away (we all had burgers). The order was ready quickly and correct, no missing ingredients. The large Cajun fries was enough for three! The burger was juicy and tasty. Drinks may seem expensive but you get free refills and its a coke freestyle machine so you get a big choice of flavours.

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DBloodnok . 2017-08-27

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Try this place before we went the cinema, the first thing I noticed there were no photos of what they sold and the staff weren't that we'll brief on what they sold, plus it's not very explanation for each item ie hamburger that was two hamburgers and then there is a little hamburger.

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Nigel P . 2017-08-26

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Always wanted to try a Five Guys but the reviews was mixed. We went to this place in Meridian and seeing as we were the first customers there (12pm on a weekday) the staff was just setting up so perhaps that's why our burgers was meaty and tender and the fries hot and crispy. Admittedly it's not the cheapest but the quality was top notch! We ordered the large Five Guys fries so we could share but there was so many that we couldn't eat them all - best for 4 people I reckon. Also I like the unlimited refills of drinks and so many flavours to choose from!

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rayy346 . 2017-08-17

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I have now been twice. Burgers are OK price reasonable for a quality burger. But what is that smell? Both times the smell is so overpowering. Strong disinfectant smell with something else in the background. Thankfully it was warm enough to eat outside as the kids refused to eat in. Sort it out chaps.

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thewhite1812 . 2017-08-04

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We have eaten in a few branches of Five Guys because we love the burgers and Cajun fries but due to location we don't get the chance to use them very often. It's true they are significantly more expensive compared with many other burger outlets but in our opinion they're the best. The burger here was still good but lacked the usual wow factor!

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docmadnes1 . 2017-07-16

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Surprised at all the negative reviews. Place was spotless, staff were really friendly and helpful, and the burger was probably the best I've ever had. Ok so it's not the cheapest of places to eat, but you get what u pay for.

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982andreasd . 2017-06-13

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It's definitely true to say that Five Guys improves on the likes of Burger King and McDonalds, there isn't much competition in truth, but the price is not justified.

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stephenn122 . 2017-06-03

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Way over-priced for a burger that was merely fine. Staff were hardly welcoming. Also the chips are cooked in peanut oil and there are peanuts everywhere which we found off-putting. Half of our party were nut-allergy sufferers and had to eat elsewhere. Seems like a bad move for a burger restaurant to alienate all nut allergy sufferers, a large section of the population.

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Jacob B . 2017-06-02

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Paid £19 for a 2 basic bacon burgers and 2 cold drinks! Burger was....well just a burger, I've had much better from a mobile burger van, nothing special in the slightest and the drinks are vastly watered down. Oh and that doesn't inc fries. I will never go back to such a mediocre (I'm being kind) over priced place.

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Lee T . 2017-05-25

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We walked in at 7.30pm and out at 7.31.

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Jane H . 2017-05-15

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Have been put off up until now to try a 'Five Guys' due to it seeming as over-hyped & priced burgers. And my thoughts are still the same after trying it. It was just meh, loads of better burger joints to visit instead of spending £30 on 2 burgers fries n cokes. Not worth it in my opinion and tastes nothing special

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clares5 . 2017-05-01

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My family was hungry so we thought we try this place... their burgers etc are fried in peanut oil so if u got an allergy not the place to go.

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sharonrick2015 . 2017-04-16

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Popped in here to grab some food in a hurry. I ordered my food and then realised they don't do chicken, my daughter doesn't eat beef. They suggested my daughter get her food from Nando's next door and eat in there so I could finished my food (she did). The burger was really good, you can choose from a huge number of toppings. The refillable drinks machine has the largest choice I have seen in a fast food restaurant. Restaurant was very clean and very helpful staff.

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amh88 . 2017-04-03

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We went to 5 guys for a quick dinner before a movie. My other half had the bacon and cheese burger with 'all the way toppings' '. I just had the cheese burger with a large fries to share and two refillable drinks. We almost didn't eat here due to the lack of choice on the menu but we were glad we decided to stay. The food was extremely filling and there was endless options of drinks to choose from, we were really pleased with our meal it was delicious. I work in health care so always have an eye for cleanliness and since they have an open kitchen I could see all the food preparation, the staff members hand hygiene on our visit was faultless which was very reassuring when dinning.

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SallyannFoster . 2017-04-01

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Attended this afternoon with friends. If I ever spot a Five Guys I pop in, so spotting this particular establishment was s treat!

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pajawa . 2017-03-21

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I have now been here twice now, the food is fantastic!! The staff are a pleasure too. Really helpful and friendly. I'm lovin' it!!!

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mummypryor . 2017-02-24

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After eating here on Friday 9th Feb I got suspected food poisoning. My hot dog tasted very unusual and the next day my food poisoning came.

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DanTrug . 2017-02-14

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Came to five guys after Nando's was too busy What a disgusting establishment Old food every where Overflowing bins Cold food Dirty tables Under staffed 40 minute wait With so much competition in the area of the cinema a very poor venue

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tom01o1o1 . 2017-02-05

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Lovely little cafe. Friendly, efficient service. Food is good. Very clean. More sweet things would improve the menu.

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Lisa1959 . 2017-02-01

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Not much to say on this review. All I can say is the burgers are the real deal. I love cheeseburgers and I always have so I'd like to think I'm quite an expert on the matter.lol. Also there selection of drinks is unreal. Best selection of any restaurant I've ever been to. Just get down there and try it. And if your disappointed I'll eat 10 of there cheeseburgers in a row...

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RASTA-LE2 . 2017-01-17

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Wednesday night quick dinner. I found it like an expensive McDonalds.

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SheilzW . 2017-01-13

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Burger nice, toppings nice, bun was not so good. Fries nice. All in all OK = nice, but nothing outstanding, and at £28 for 2 cheese burgers, a large fries to share (£5), one Coke and a Milkshake - seemed expensive to me. Had to move twice as the first two tables we sat at hadn't been wiped. Bright lights, loud music and uncomfortable seating. Service quick. Wouldn't go back, seemed about twice the price of a Mc D's or BK and really not better in my opinion. £4.95 for a milkshake !

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Swithjoy . 2017-01-05

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Went for a quick bit to eat before going to the cinema. There is a funny smell that hits you soon as you open the door which is quite unpleasant. Ordering was quick and efficient. The burger was fine - but just fine! It was expensive for what it was - which was a rather plain beef burger. I would ave expected more for the money - perhaps a few fries thrown in for nearly £7. The setting isn't great; you feel quite rushed.

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KSAtravellers . 2017-01-02

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Don't remember this being here before, so went in. Good choice or burgers and milk shake. Went for Oreo and vanilla both super, however 1 was enough for 2.

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858nigelt . 2016-12-27

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Dropped in prior to cinema as time was not on our side.

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raya665 . 2016-11-28

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Visited yesterday on my lunch break. Very fresh, I assumed that the 'Little' burgers were the kids portions but this just means there is one beef patty in your burger rather than two. Still a big portion! Also, the one Small portion of fries still went unfinished by two hungry adults so would be worth sharing between you. Nice touch being able to personalise your burger topping as usually I end up picking bits out of them normally when I eat out. Good burger place would definitely go again.

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Nicola_turner85 . 2016-11-09

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