Five Bells in South Kesteven

Called in 14.30 for a late veggie breakfast at point of order we were told 20 minute wait. One coffee machine broke the other broke down twice. After 40 minutes meals not arrived had to join queue to complain and obtain a refund it was simply awful service and everyone was complaining. What also made it worse it was freezing in the restaurant.

Usually have no issues here, although on this occasion not so much. I asked a worker that all the tills were closed, since I only had one item. Nope, Mike was very condescending towards me his tone talking to me wasn’t at all what I expected. I assume this is what he is like with all customers, I would suggest he needs some training on how to talk to people in a polite manner. The law is the law I suppose but seems rather silly that I wasn’t able to purchase a single item.

Friendly people, nice coffee while I waited for my train (for a loooong time so this really was at the Costa in town not at the station 🙂)

Surprisingly decent store for a Costa. Looks like their updated store design, but this one had friendly helpful staff to match - well that works ! Several recent Costa's I've been too haven't had any vegan savoury choices , but this one clearly has amazing distribution collections as had the Vgn toastie at least. If all Costa's were like this i would visit more.

Have visited the cafe many times. always had great a experience. We order cakes from time to time to have at home, always the best quality and great prices. next on the list is to have the afternoon tea which looks amazing. can not speak highly enough of the staff and the food. Dave Nutt.