Five Bells in South Kesteven

Called in 14.30 for a late veggie breakfast at point of order we were told 20 minute wait. One coffee machine broke the other broke down twice. After 40 minutes meals not arrived had to join queue to complain and obtain a refund it was simply awful service and everyone was complaining. What also made it worse it was freezing in the restaurant.

What an experience I’ve just had in Asda ! Only went in for a few things . Looking at the reductions I turned around. A Asda man is staring at me with a big trolley so I looked at him and he said I’m just trying to get there. I said okay sorry and moved away so he put his large trolley filling up the whole of the reduction section I said sorry was just trying to browse there. he just continued on his little Mobile . Then went to the till my card wouldn’t work in the machine. They told me just to try again didn’t give me a chance to even explain . I said the card reader keeps going off and on, but they said just try again and walked off. still wasn’t working so he came over and said you need to use a proper card which I told the man I was ! I said that’s what I am using ( chip and pin) he said well it’s a trip to customer services then to sort it . Got to customer service he slammed the receipt on the desk Customer service lady hardly even looked at me and then I said, can you please take this coat hanger for me? She said yeah sure but you haven’t paid for that top I said yes I have she said no it void on your receipt . I had to give her the receipt out my bag . Looked at the receipt she said oh and I said I wouldn’t not pay for something and she then replied I didn’t mean in that way! And huffed at me. Would call up and complain but unfortunately I would go through to customer services. Every time I come to this store staff are not willing to help you. Few years back my partner applied for a job at this store and went through all the interview process got a start date . Unfortunately the start date had to be pushed back a day or two for personal reasons and they were absolutely horrible to my partner. Avoid at all costs

Friendly people, nice coffee while I waited for my train (for a loooong time so this really was at the Costa in town not at the station 🙂)

Surprisingly decent store for a Costa. Looks like their updated store design, but this one had friendly helpful staff to match - well that works ! Several recent Costa's I've been too haven't had any vegan savoury choices , but this one clearly has amazing distribution collections as had the Vgn toastie at least. If all Costa's were like this i would visit more.