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3.9

Based on 971 opinions finded in 2 websites

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Nº 308 in 472 in Sutton

Nº 8 of 10 Seafood in Sutton

CUSTOMERS TALK ABOUT DISHES WITH..lambcodoilcookedribschickenburntcheesepiesaladcurrymeatfishchillisausage

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Excellent fish and chips. Friendly staff. This was my third visit to Fish R Us and the quality of food and level of service has remained high on each occasion.

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Dee K . 2024-09-14

MORE AT TripAdvisor

Ordered through Uber Eats and after waiting 2 hours it never arrived. Did not answer their phone. Don’t waste your time ordering from here

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KAS . 2023-01-18

MORE AT TripAdvisor

Absolutely filthy Garlic bread was cold bread with cheese on it Ordered meat and chips got chips Avoid !!

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Chris . 2022-12-14

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Food arrived ok but no salt and vinegar on chips as I asked for The price of the bit of fish was well over price at £9.20 very dissatisfied with the whole meal

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peter . 2022-12-12

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Chips great kebab meat great but the chilli sauce was vile totally ruined doner

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robbie . 2022-12-02

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Fish was ok Chips didn’t look large and cost £4.30 bit expensive for what we got All was ok arrived hot

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Dee . 2022-11-09

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Food was stone cold. Paid by card then had argument with driver saying I didn’t, showed him the payment & continued to argue that I hadn’t paid. Forgot my drink. Awful. Driver very rude.

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Sammy . 2022-11-01

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Charming People- Great food They were absolutely fabulous with my five-year-old daughter who wanted a kids meal Purposely put large fries burger fresh meat. And lovely fresh perfectly cooked My daughter wanted to eat in - It is rather quaint at the back. Nice wooden table and chairs very nice toilet in the back We loved it thank you My daughter loved their napkins We will definitely come back

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Liz M . 2022-10-28

MORE AT TripAdvisor

Always order from here no issues but today disappointed as all food was cold even though it was ordered and delivered in quick time.

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Siobhan . 2022-10-12

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Everything was great except I didn’t receive the bottle of coke and instead was given an extra portion of chips.

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Joanna . 2022-10-08

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my cheese cake didn't have any strawberry on it wasn't very nice. the rest of the food was fine though.

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Matt . 2022-10-07

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Exactly what I ordered and nice and hot

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Joel . 2022-10-02

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Only disappointing thing is they seem to have hugely downsized the portion of chips

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Vicky . 2022-09-27

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Chips slightly under but bearable. Good portion size and savaloy was the best yet.

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Victoria . 2022-09-19

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Ordered bbq spare ribs they were covered in curry sauce completely ruined the whole takeaway

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Paula . 2022-09-14

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Kebab was too small to be a large especially for costing £13

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Gemma . 2022-08-31

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Very enjoyable will definitely order again

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Lorraine . 2022-08-18

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Missing Tartare sauce Jar , Fish had to pour the grease off of it. chips were cold and soggy. Will not order from them again

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sue . 2022-08-09

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Turned up 40 minutes after the later time my friends had already left so the food was sent back still waiting on a refund

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Barry . 2022-07-20

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Food never turned up, mobile number was off and the 020 number never rang. A tragady really, ordered at 1830 and heard nothing 2 hours later...

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Kevin . 2022-07-19

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Chicken is tough, half the pitta bread missing ...delivery time should have been 30 mins and took over an hour and a half

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Thomas . 2022-07-19

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Food is always freshly cooked and nice and hot when delivered

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Debbie . 2022-06-12

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Forgotten my drink for the second time of ordering. Chips were a bit undercooked and the rest was soggy.

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Victoria . 2022-06-02

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Food was very nice and piping hot

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Debbie . 2022-05-15

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Portion size was small for the price

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John . 2022-05-06

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Chips and sausage in batter barley cooked cold

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Pebby . 2022-05-04

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The chips were soggy and needed to be cooked more

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Sue . 2022-04-29

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Fish was cold, chips was missing, buttered bap was 2. Dry small rolls hidden under some chips.

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Kerry . 2022-04-18

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Good food apart from chips being a bit stale

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Colin . 2022-04-08

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No drink although paid for also no chilli sauce on diner so disappointing

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Theresa . 2022-04-08

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Food was cold as obviously a another couple of deliveries first. Restaurant said free delivery but was charged 4.99. App said enjoy your food about 15 minutes before it arrived.

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Eleanor . 2022-03-30

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Food was cold, forgot my drink and gave me the wrong order.

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Victoria . 2022-03-26

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I like the food and service there

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Robert . 2022-03-19

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The pie was dry and chips were not cooked properly, will not order again

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Sue . 2022-03-11

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Great choice, great food and generous portions as always. Delicious, thank you!

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Claire . 2022-03-05

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Chips were hard and horrible Fish was tiny Ribs were hard and inedible. Total waste of money Never ordering anything from them again

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Bev . 2022-02-15

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This is my go to take away. Fish is always fresh chips are very tasty and not at all greasy . I always order a spam fritter which is always delicious. Delivery is usually earlier than anticipated.

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karan . 2022-02-11

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Food was dry, fish didnt look or taste fresh from one bite, was overall im disappointed as i didnt eat my meal in the end & my daughter didnt either. But Love Fish R Us Kebabs which is what i shouldve stuck to.

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CHANTEL . 2022-02-10

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Absolutely rotten. Chips were soggy pie was dry and some of the meat was crusty where it was old. Shop should be shut down serving food that bad. Left 90% of the order

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Mandy . 2022-02-07

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Value for money is terrible. Prices have gone up 66% with less portions. I ordered large cod one was ok 2nd one was not large.

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Gail . 2022-02-05

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Waited an our for it came cold absolutely awlful roll was a brioche roll looked battered wasted £18

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Debbie . 2022-01-18

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Food tasted like it was cooked yesterday and went straight in the bin. Driver was knocking on my door 5 minutes after the order was accepted.

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Terene . 2022-01-11

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The food was like rubber and it was cold

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Donna . 2021-12-16

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I was disappointed that there was no discount as it was black friday

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belinda . 2021-11-26

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Don’t bother. I wouldn’t give this to my dog!!!

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Paul . 2021-11-19

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All the food was cold when it was delivered. Chips were not cooked were hard still and freezing cold.

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Amy . 2021-11-15

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Lovely tasty food nicely cooked

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Lorraine . 2021-11-06

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The restaurant accepted my order at 7.15 and then moved the delivery time back so at latest should have been 8.40 the food arrived at quarter past 9. I've just been told the driver was 'stuck in heavy traffic' which I find very hard to believe as it's 5 minutes up the road in a car. No communication from the restaurant. Cut me off when I tried to call. Will not order from them again! Cooked our own food in the end as couldn't wait until 9.15 to eat. They refuse to refund any of the cost. What I saw in the box looked OK when it arrived.

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Hannah . 2021-11-05

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Why go anywhere else? Great food, great quality and great value. Recommended!!!!

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paul . 2021-11-04

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Lovely tasty food well cooked 👍👍👍👍👍

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Lorraine . 2021-11-02

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I order food but did not get it at fish for use and I want my money back

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Andrew . 2021-10-30

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Food not as good as usual. Found bit greasy today. Usually better.

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Theresa . 2021-10-22

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Awful overcook hard and un edible

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Zoe . 2021-10-22

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Lovely hot food cooked perfectly would recommend this restaurant or takeaway very good 👍

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Lorraine . 2021-10-19

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Food arrive fresh and hot this time / happy with my order , only the time waiting is so long ! Thank you

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Marta . 2021-10-15

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The food was not cooked fresh the chips tasted like cardboard and the fish was overcooked. The. Battered sausages were dry. I will not order again.

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Angela . 2021-10-12

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Lovely food as usual thank you fish r us!😁

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yana . 2021-10-06

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No more order in this restaurant , Rice was cooked from frozen and it was full of water , chicken was disgusting , chips went to bin and kebab meat was cold and test less , food cold - My children never want to eat it - waste of money ! No recommended !

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Marta . 2021-10-02

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It's just not worth going anywhere else for a takeaway. You will be impressed by the amount you get for your money. Highly recommended by me

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paul . 2021-09-25

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Lovely hot food definitely will eat from there and also recommend to my friends

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Lorraine . 2021-09-24

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Awful cold food all sausages and savoloys over cooked never agan

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Karen . 2021-09-22

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Lovely hot food and very pleasant delivery man Thankyou

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Lorraine . 2021-09-14

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Don't no how long food wos sitting in car cold food cold fish

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Michael . 2021-09-08

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Food quality not very good Small chips Hard saveloy

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Dee . 2021-09-02

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Missing items Chips very anaemic

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Christine . 2021-09-01

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Great food. Great service Thank you

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michelle . 2021-08-20

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I have ordered previously from them no issues with portion sizes... but on this occasion and I was just called back by the restaurant to confirm numbers ....that there small is 4 and their large portion of ribs is 6? Oh well....now I know.

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Wayne . 2021-08-14

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It's hard to tell how early as a wide time span was given. Haddock haddock appeared to be cod, last time I ordered haddock I received was plaice.

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Anthony . 2021-08-11

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Excellent fish, very tasty fish, ships & salad!… very friendly staff. High recommend!!! I will be back again 👍👌

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Luis Machado . 2021-08-08

MORE AT TripAdvisor

food was delivered to the wrong address, however after a 30 minute dispute with the restaurant and then sending the driver out again to confirm he’d delivered to the wrong address, the restaurant then sent out new food 1.5 hours after the expected arrival time, with some freebies to compensate. again however some of the food was underdone, and just wasn't to satisfaction, while i appreciate the restaurants efforts, i wouldn’t order from here again.

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Rebecca . 2021-08-07

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Used before and was excellent. However this time the fish was very oily and greasy, dripping off in fact! The roe was dry. The spam fritter was almost just a grease fritter and the chips were anemic! Bad this time. Can't fault delivery time though, earlier than expected.

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Mark . 2021-07-20

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Sorry guys, this time the potatoes were messy and ribs were bone dry (no sauce)

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Brian . 2021-07-17

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Good quality food, great Portions and lovely taste.

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Kim . 2021-07-17

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Which part of no cucumber in the wrap, encouraged you to put cucumber in the wrap?

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Martin . 2021-07-16

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Lovely crispy hot cod Freshly cooked chips 10/10 Order all correct and early

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Dee . 2021-07-13

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Chips were soggy today ( went to bin strait ) kebab to oil , coleslaw was frozen ( and not fresh ) salad missing - my son feel stomach upset after stem ( food went to the bin )!

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Marta . 2021-07-11

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Was dubious about batter still being crispy on the fish amd onion rings, but it was when the order arrived 25 mins after placing it, which was 20 mins earlier than anticipated. Would I order from them again, deffos. 👍🏻

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Mark . 2021-07-09

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The food was hot and very tasty , the kebab was fresh and lots, salad was very nice ( 1 time but very pleased with the order ) thank you

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Marta . 2021-07-07

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The food was horrid I have eaten a thing I ordered a sausage that was clearly under cooked the sausage in batter was hard a a rock and rank and dont get me started on the chips just EWW!

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Sophie . 2021-07-02

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Best chip shop always good food

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Kathleen . 2021-06-19

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Really good size portions and was really tasty

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Richard . 2021-06-13

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All really good apart from £6 worth of BBQ ribs which were neither BBQ'd or covered in BBQ sauce. Had to bin them. As stated, fish, chips, pies etc. lovely.

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Declan . 2021-05-31

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Food was fresh. Definitely will order again.

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Prem . 2021-05-30

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food was great can't complain about anything , it was a bit early but it did not matter

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Gwendoline . 2021-05-23

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I never got my full order . I ordered a 500 ml tub of Haagen Dazs strawberry & cream flavour which cost me £6 , and I never got it . So would like my money back . This is not the first time I have never received my full order . I won’t be ordering from them ever again .

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MR . 2021-05-22

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Really disappointed. We often order from here however this time will be our last. Food was early so really don't know how it was cold . The chips were cold and inedible and the fish wasn't much better.. So dissatisfied

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Tracy . 2021-05-19

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Oily food undercooked chips and bones in fish

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Chyrell . 2021-05-18

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Didn’t include all items and sent wrong drinks

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Beckie . 2021-05-03

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Always great food and arrives early, nothing fancy but always tastes nice and large portion sizes, very good value

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TJ . 2021-05-01

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Food was cold had to warm up in the microwave when arrived

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Samantha . 2021-04-27

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I loved the fish but their chips need a serious “make over” . Soggy, not fried properly, sticking together. Put me off straight away.

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Iwona . 2021-04-21

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Very quick service for my fish and chips delivery.

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Gail . 2021-04-16

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Fish R Us have th ebest fish in the area. If I have a craving for fish 'n' chips, I don't go anywhere else; particularly as they serve generous portions!

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Dia . 2021-04-13

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This was the biggest mistake! We would not order again, loud and clear!!!! We ordered 2 cod, 1 haddock, 1 sausage and chips. Total waste of money... Bad: The food was partially cooked (i.e. uncooked) and 3S—Soggy, Stale, Stinky. Pale and squishy chips! Food packaging is the world’s worst standard! Good: Food was delivered “Early”. Warning: Order at your own risk! (We do not recommend this restaurant)

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B . 2021-04-06

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Good value as always! Thank you

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Peter . 2021-04-03

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Portions are good, all cooked well. First time using this place and will happily use again.

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siobhan . 2021-03-28

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Best chip shop. Real chip shop chips which is rare nowadays and always early. My go to fish and chip shop. Fish was excellent too.

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corrine . 2021-03-27

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Overall great, but chips could have done with cooking a bit more, very pale and squishy

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Hester . 2021-03-27

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***EXCELLENT***😃 FOOD👍🏼..SERVICE👍🏼..DELIVERY 👍🏼 +THANK YOU+

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Seema . 2021-03-27

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Excellent food. Hot on arrival. Delicious!

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Beckie . 2021-03-22

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