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4.0

Based on 56 opinions finded in 1 websites

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Nº 366 in 488 in Derbyshire Dales

Nº 104 of 134 Other cuisines in Derbyshire Dales

CUSTOMERS TALK ABOUT DISHES WITH..coffeefig
Score
OpinionsNoteTripAdvisor564.0

comment_iconOpinions

We were staying close by so popped in for breakfast on a Sunday morning. Service was a little slow initially and they did get my own order wrong, however the manager could not have been more apologetic so first class customer service. The food was lovely when it arrived and the coffee was great also.

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YorkieRobsons . 2024-11-17

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We came for some brunch as we were having a day out in Matlock Bath , we decided to come to the Fig Coffee House as we saw it when we left the train station . On entering it looked lovely and cosy . We we’re about to order our drinks and food and flapping around in the cafe was a woman who obviously had a huge chip on her shoulder as she was shouting at a staff member in front of all of the customers so I’d say she was the manger ! The cosy ness soon became frosty as this isn’t professional in a setting of a business so we decided to leave and go elsewhere. Respect your staff and yourself if you want to keep your customers

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Harry P . 2024-10-05

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Lovely cafe in Matlock. There was an excellent selection of vegan options, and the food was delicious. Very well priced for the area, we managed to get a seat outside which added to the experience. The service was also amazing, especially the two teenage girls that were on shift. Will definitely be returning when we return to Matlock. Thank you!

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ava rose . 2024-08-24

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Great lunch spot. Excellent drinks menu food was good english cafe food done well. Would recommend a visit for an easy lunch.

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KateLockett . 2024-07-25

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We visited late afternoon and ordered a lemonade , Earl Grey tea and 2 cheese scones with butter. Total 17.60. Ridiculous really ! AND didn't get butter , got cheap nasty margarine. We asked fir butter and got told it WAS butter !! As if !! Tried to fob us off saying because it was soft it had melted! WHAT ! I eat butter everyday. Must think we are stupid ! Don't bother if you want real butter !,

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June A . 2024-07-22

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The place was not busy at all and there were at least 2 waitresses which would be plenty. However, it took 20 minutes for our order to arrive and it was very average especially as they charged us £14 for 2 coffees and 1 cake - which tasted factory made. Poor service. Poor food.

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Matthew S . 2024-07-20

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Fell upon this cafe by chance when pit walking with the dogs. Lovely home made soup and a sausage and bacon sandwich. Highly recommend a visit.

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Liz_Newc1980 . 2024-07-16

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Visiting my elderly father from Vancouver, BC, with my son. Popped in for a coffee and possibly snack - ended up staying longer than anticipated, full-blown lunch and taking away some home roasted ham and other selection sandwiches. You can tell is a family owned business. The owner and staff were all clearly vested which manifested itself in nothing but exemplary service and wonderful food and drink. The menu is extensive for such a quaint find and they leverage local and fresh produce as much as possible. Please visit this place, relax and sample some great food and refreshments.

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Darren R . 2024-07-02

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I really like this little cafe and always visit (usually twice) when I’m in Matlock. The service is a little patchy but the food is good and the environment cute.

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Jaxkarin . 2024-03-03

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Decent coffee. Nice choice of cakes. Loose tea with a timer is a nice touch. Please have your establishment rescored for hygiene. 1 out of 5 stars in unacceptable and should be displayed on the door. Shame because aside from the score everything was very good

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MickleoverJeep . 2024-03-02

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My son wanted a full English breakfast which was overpriced but I treated him because it was half term! There were no choice of eggs, which I suspect is because there are no facilities to cook them, so had soggy warmed up frittata and the bacon was rock hard. Looking at the menu, most items are re-heatable. £3.15 for a small can of pop was again overpriced. The cafe was freezing, with no heating hence blankets and hot water bottles on offer... really!! It's sad to put a bad review because we need to keep these little cafes in business but they have to get it right if they are going to charge the same price as an evening meal. Also they only have a 1 star food hygiene rating for all aspects such as food preparation and cleanliness. If I had known I would have steered well clear. On a positive note the two ladies serving were nice enough.

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Tourist565030 . 2024-02-18

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£8.50 for a coffee and hot chocolate. Overpriced and slow service. We just ordered 2 drinks only and took ages to get them

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Tiina H . 2024-02-11

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Popped in for a quick lunch after walking High Tor and we were delighted. Delicious flat white and iced latte with a lovely homemade sausage sandwich.

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Cathy C . 2024-02-03

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Waiting for 45 minutes for a snack , roll and Crisps we will never come here again and the picture was £8.95 a small roll and a couple of Crisps, then was patronised by the owner on how businesses our ran , unhappy with my review sheathed me to leave. Many running a small cafe is not for her?

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CARL M . 2024-01-22

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Visited this lovely café beginning of January with my husband ,son ,daughter in law and grandson The lady owner was so friendly And the food was so homely freshand tasty I would definitely return again if I come back to this area

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179susanr . 2024-01-08

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Call here this evening with my wife and granddaughter and was pleasantly surprised by the quality of the place, excellent staff and superb food and beverages (is there a better hot chocolate out there?). Highly recommended in the hustle and bustle of 'The Bath'.

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Bruckenbaur . 2023-11-11

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We sat on table and waited over 25 minutes just for them to take order, shop wasn't full by any means. Another customers kids gave us a menu . We ordered. The lady who made the COFFEES served and proceeded to give us a lecture on why coffee is seved how why when. SHoDDY and unpleasant. we then had to wait 20 minutes for the bill. The food was ok although the toasted sandwich, the cheese was warmed rather than cooked or melted wow one girl worked hard but the lady making coffee my 90 year old Gran moved faster.

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msJSkoglund . 2023-10-28

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We were passing through Matlock Bath and decided to stop off for a bite to eat and something to drink. Liked the look of Fig Coffee House so decided to give them a go. As is usually the case when trying somewhere new it's hard to tell if it's table service or not, and we found out slightly clumsily that it is. We chose somewhere to sit and were quickly offered one set of menus between the two of us which isn't ideal when sitting opposite each other but not particularly unusual. We were asked for our order within a couple of minutes so we asked for a little longer but she returned so quickly that we made a snap decision and placed our order for two soft drinks and two full English breakfasts. We were told that they didn't have "eggs" which I accepted in the rush but it wasn't until after we left that we pieced together that she meant frittata but we were still charged full price for the breakfasts despite the fact that they offer a slightly cheaper full English for those with a smaller appetite, and we weren't offered a replacement for the missing item at the time. We both fully enjoyed our food, the quality was excellent and really well cooked. For the price it didn't feel like good value but that may have been down to the missing item. Also the drinks are very overpriced - over £3 for a 275ml soft drink is simply not acceptable. Presenting it on a rectangular 'saucer' and half-pouring the bottle into the glass does nothing to add value. Overall we were very happy with the quality of the food despite some being missing. The service was a mixed bag with feeling rushed to order, then slow to serve the food, then a combination of no attention and over-attention between the two staff on. We wanted to order tea and cake but our plates were cleared away without being asked if we were satisfied or if we'd like anything else. We paid, we left, and most likely won't return.

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Gavin W . 2023-10-19

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The service was excellent: friendly & efficient. They had a table of children's toys. There was no pressure to leave to free up the tables.

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sarah e . 2023-10-10

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I came here with a friend. They were very accomodating of my friend's pushchair and provided a high chair for her son. There was also a plethora of toys for older infants to play with. The cafe is vibrantly decorated, with a somewhat floral theme. There are also gifts available to purchase. A wide choice of cakes are served and they seemed to be home made. My friend said hers was delicious. Staff were attentive and polite, thank you to the gentleman for reminding us that we left my friend's son's dummy behind. My only disappointment was that my milkshake didn't seem to be made with ice cream and it wasn't as cold as I was hoping. The coffee seemed to be good though. It's a great location for vistors to the Heights Of Abraham and passing trade from the railway station.

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Llewellyn2003 . 2023-09-23

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Good fresh quality coffee and food. Staff where friendly and always had a smile. The atmosphere was peaceful the decor was unique and trendy.

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Yoseph S . 2023-09-15

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I often get frustrated by reviewers who base their reviews on experiences that they’ve had without eating or drinking there. However, we travelled into Matlock Bath from Barnsley (on my birthday!) hoping to start our day with a coffee and breakfast at Fig as a result of a friend’s strong recommendation. When we arrived at 10am, the cafe looked all set up for the day with boards and tables/chairs outside and very much open for the day - although a chair had confusingly been placed at the door way. In the absence of a closed sign, we enquired if the cafe was open we were told that they were “closed for a meeting” and “that’s why the chair is there”. There was a suggestion that it would be open in 20 minutes. We walked around Matlock Bath for a while and returned an hour later only to see the ‘Chair of Destiny’ well and truly still in situ. Therefore, we never made it across the threshold to sample anything to review - although we were serve a nice little portion of mild sarcasm and passive aggression. Yummy!!

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Scatt78 . 2023-09-11

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After waiting for an hour we were served mediocre coffee. Second visit second time disappointed. Will NOT be a third.

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STEVE H . 2023-08-20

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A lovely little cafe for a lite informal bite to eat. We had afternoon tea and that little teapot was the best pourer I've used in years. The cherry scone was fresh with plenty of cream and jam. Staff were polite and friendly. I will...

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Jo A . 2023-08-16

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Delightful cafe with delicious food and lovely staff. We did have to wait quite a while for menus and several options were not available but what we did have was very good.

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alison4y . 2023-08-02

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Northerners! Now you can experience the thrill of paying through the nose for your sandwiches, all from the comfort of your own locale. Fig Coffee House in Matlock Bath has the honour of being the most expensive place to eat lunch in the Derbyshire dales....

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Peej M . 2023-07-30

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Had brunch here, mainly to escape torrential rain. We weren't disappointed. Received a warm welcome. We chose beans on toast and bacon roll but lots of choice including GF. Other food being served looked very good. Had table in window. Owner was lovely as were...

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ruthieca . 2023-07-01

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Presentation beautiful, tea was very hot, but rather weak, perfect apart from that. The service was rather difficult but the lady owner worked hard to keep everybody happy

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janegoodchild54 . 2023-06-14

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Excellent coffee and gluten free dishes . The cook is gluten free herself so bags of choice and different products to the normal.

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667fionan . 2023-06-06

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Tasty panini's, fresh ingredients, had ham n cheese with side salad & crisps. Delicious coffee. Generous portions. Friendly staff.

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munchkinmamma . 2023-05-31

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After a long time, I had the the experience of enjoying care, attention and someone taking interest and pride in what they do! Besides the fresh and delicious tomato soup served with generous slices of brown bread, we were impressed by the owner Joanne who...

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tariqs953 . 2023-05-26

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Oh dear. It was Monday at 11am, we just wanted two coffees and two croissants. Despite them being in front of us on the counter we were told it was waitress service. We sat down. A charming waitress arrived and offered to bring menus …...

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G8669NDstepheng . 2023-05-24

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Popped to this establishment for breakfast. Plenty of seats and even a blanket if you feel cold. Service was prompt and friendly. Plenty of variety of food n beverages. Food was plentiful and very tasty. Well presented. Great value for money. Also sell a variety...

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GrannyTracy . 2023-05-20

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Opposite the train station carpark 🚘 Gorgeous cafe, selling food, drinks and desserts. Friendly staff, lovely coffee shop and varied menu. Delicious food.

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Traveler31157041869 . 2023-05-19

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What superb food and service. I’m a bit of a fussy eater, don’t do English fry, etc. We decided on sharing a panini and a cherry scone. Sounds basic but the ham and chutney panini was amazing. As for the cherry scone, melted in your...

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Julia H . 2023-05-18

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We had lunch at Fig Coffee Shop while in holiday in the Peak District. The staff were really kind and helpful, and the food was lovely. We had the homemade soup and a brie and bacon panini, followed by chocolate & orange cake, all of...

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588leahm . 2023-05-18

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Lovley place. Staff are friendly and helpful and food was delicious and wholesome. Really enjoyed it.

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ContinuumReviews . 2023-05-16

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Charming, friendly, helpful cafe - catered for gluten free and non dairy - delicious sausage sandwich, beans on sourdough toast. A bit alternative and upmarket in Matlock Bath and none the worse for that.

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SueC3436 . 2023-05-15

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Lovely friendly coffee shop with delicious gluten free food! I have coeliac disease & this coffee house was a hidden gem, the sausage roll was amazing.

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LauraBeth99 . 2023-05-01

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Excellent coffee Tasty food Brilliant service and a really lovely waitress We arrived with a toddler / pushchair and were made really welcome

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fab50033 . 2023-04-23

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Lovely place, and very welcome. We arrived in Matlock Bath at 3.35pm on a Friday afternoon wanting coffee and a snack, and every other coffee bar was closed or closing (I know places in small villages outside big cities often close early, but this seemed...

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TurboNick . 2023-04-06

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Best place in Matkock Bath if you want something nicer than the rest of the places in Matlock. Pleasant surroundings and staff. Delicious coffees. Food looked great too although we popped in after lunch for drinks. Would definitely recommend

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britgirlinusa . 2023-03-26

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Exceptional service. We turned up a few minutes before closing but rather than be greeted with reluctance we were welcomed with open arms, our 2 year old brought toys to occupy with us asking. I don’t know how many customers they had the day we...

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Pioneer09256276153 . 2023-03-07

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Oh dear. I always look for the positives when reviewing destinations on TA but in this case I’m struggling to find any. Myself and my partner decided to pop in the Fig on a whim. It just happened to be the first cafe we came...

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Cabbageman1969 . 2023-02-21

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We popped in for a coffee whilst in Matlock Bath. There was no heating and it was a freezing rainy day, staff were apologetic on arrival and seated us right next to a heater. They then proceeded to provide blankets and hot water bottles, which...

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Chrissi S . 2023-02-16

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What a great find; really good coffee, soup and a homemade cheese scone, and the friendliest staff. A really lovely place for a pit stop on a winter day - I really recommend it.

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freelance99 . 2022-12-17

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We were looking for a quick drink and lite bite to break our journey. This was a delightful find. Tea excellent and food offering from cakes, bacon rolls, etc all local and excellent quality. Staff attentive and very friendly would recommend to anyone

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TAFF270560 . 2022-11-26

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What a great find! Even though it was nearly lunchtime and we only wanted a drink, we were warmly welcomed by the smiley staff. There was a great selection of teas and coffees – and a brilliant range of milk alternatives on offer. The coffees...

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NorthantsNige . 2022-11-23

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My young daughter and I were coming into Matlock for the day to take the cable car up to the Heights of Abraham. However, the card readers on the pay machines at the train station car park weren't working and we didn't have 6 pounds...

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maureendempsey14 . 2022-11-08

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It was nice to go to a cafe that offered vegan choices alongside the normal menu. There is an indoor and outdoor area which look out towards the park across the road. Service is really good and staff are friendly and welcoming. Our food and...

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Adasnan . 2022-10-31

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