Based on 3.106 opinions finded in 2 websites
Based on 3.106 opinions finded in 2 websites
Opinions
I love it here, the food is always great and the staff are always happy and helpful
M W . 2024-12-09
MORE AT Google
Went to ferry boat on the 6th December for a few beers service and staff are great, would like to point out the Christmas decorations look fabulous,the best I have seen it for a long time. Courtney the managers puts her heart and soul into this establishment and the results are very visible well done ill be back maybe for food next time as the meals looked delicious.
Denise Bakewell (Dinnyb) . 2024-12-07
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Lovely setting by the river, excellent food and very friendly staff
Ed Barlow . 2024-12-06
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Great location, great staff very helpful
100294adamw . 2024-11-30
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We attended on 23 November 24 for a family Christmas meal, the booking process was easy and accessible, the pub was decorated beautifully for Christmas, table was set beautifully, we attended with a dog and staff were more than happy to accommodate and moved the decorations to a table of our choice. We originally booked for 6, but had a last minute addition, staff more than happy to accommodate this and gave us plenty of options of food. Food was piping hot, well presented, very tasty and served at our pace. Excellent service from all the staff team, who all created a lovely welcoming atmosphere and offered treats for the dog! The food and drinks were good value for money and would highly recommend
Padraigh Padraigh . 2024-11-30
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Lovely pub great for the family but also just the drinkers. Grace gave us fantastic service. Food is hot and quick and plenty of it. All the staff interact well with the kids too.
Nicko . 2024-11-23
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Great food in a superb location , family friendly and a homely atmosphere .I would reccomed it to all my family and friends, and You!
Keith H . 2024-11-17
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Lovely pub - great setting near the river. Lovely food and staff are fabulous :-) Coming back for the Christmas menu! :-)
Smiles Puddingbaby . 2024-11-15
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Quick service and friendly staff
Toot . 2024-11-15
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Bought the kids for dinner Maria was so helpful and welcoming as always she goes above and beyond all the time
Katie Crofts . 2024-11-06
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Great team and lovely services and was really friendly. Nothing was to much and they was really nice with the kids to would really recommend
Matthew H . 2024-11-04
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Lovely service by Maria very polite and food was great :)
Camilla Carlisle . 2024-11-04
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Staff so friendly and attentive. Food very nice and not expensive. Place was very quiet . We arrived 8.30pm on Fri night and kitchen due to close but service was excellent all round. Will return.
kathleen smith . 2024-11-04
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I recently had Sunday dinner with my brother, nephew, and great nephews at the Ferry Boat Inn. The food was very well priced and the food itself was prepared brilliantly. The service from all the staff was impeccable and they were wonderfully friendly and helpful. The atmosphere was congenial and I felt very safe and secure in the fact that I could fully relax and enjoy myself with my other family members. The facilities for the children were fantastic and my great nephews could play freely and safely either outside in the play-park of the back garden or in the tumble-town area indoors. I and my brother will certainly return soon. Overall a great experience and great value for money.
Jimi H . 2024-11-03
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Really well looked after by Courtney. Food was was lovely and excellent value.
Ken Smith . 2024-11-02
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Food was absolutely disgusting I can honestly say I'd never eat here again it was my granddaughter birthday meal I was embarrassed how bad it was
Jayne Kelly . 2024-11-01
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Been coming to Ferry Boat for years now and never had a bad experience. Staff are always very friendly and accommodating, especially Courtney who really does go out her way to make sure you leave having the best experience 😁
Lee . 2024-10-29
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Been here a few times, all the staff are very accommodating and friendly. Courtney has always been very helpful; great experience whenever I visit.
Rachel . 2024-10-29
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Great service! Served by the golden retriever. Great smile and great food! We will be back ❤️
Summer Marshall . 2024-10-28
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Amazing service, lovely food and really hot and very friendly bar staff, well done ladies
KAZ SMITH . 2024-10-27
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Lovely food quick service staff very helpful
Alan Simpson . 2024-10-24
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We thoroughly enjoyed our visit to the Ferryboat Inn, all staff members were great but our experience wouldn't have been the same without Courtney. Her service to our large group was outstanding. She was warm, welcoming and extremely efficient.
Phoebe Croft . 2024-10-23
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Fantastic Sunday dinner for the price and lovely puddings. The people working there were so polite and friendly very nice experience for my Dad's 75th Birthday weekend. Only downfall was the toilets smelt and was some rubbish on the floor. Apart from that great place. Maybe just needed checking more frequently. Lovely location and views, and a walk along the river afterwards.
Sarahe123 . 2024-10-20
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Came to ferry boat for dinner and the staff was very friendly, food was nice and my son said he would rate 1000 stars if he could pick that many. Fantastic service. Definitely will come again
Charlie Wilson . 2024-10-20
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For the first time coming here I have to say food and service was amazing , Kerry was fabulous and treated us like family I would definitely come again.
Amelia . 2024-10-18
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Members of staff were treating the guests like family and giving recommendations of food and more information about them to make the choice easier and had no problems with food as it was cooked to perfection
Fearles Gamer . 2024-10-18
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Service and the food was amazing, play area is nice and clean for the kids, the server Kerry was amzing
Art Of Da Ellis . 2024-10-18
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Having not been here for a while (not terribly impressed last time) we decided to give it another try, and found it much improved. Excellent value meals at £6 Mon to Fri, so suited us ideally for tea after school. Accommodating in increasing the size of a starter meal to a main meal. Superb 'no meat' burger, again accommodating the change from fries to extra salad. Excellent staff serving us - the only criticism being - it was cold. People keeping their coats on, one family near us did complain. Otherwise, back on our 'to try again' list.
Polly Wainwright . 2024-10-13
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Very good experience food was really nice . Really good service especially from Oli behind the bar . Will definitely come back soon
Dan Mason . 2024-10-13
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Great food, friendly service and a relaxed atmosphere. The restaurant is in a great location as you can look out over the river while you eat or take a walk before or after your meal!
Andrew Phillips . 2024-10-13
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I am a regular customer here at the ferry boat and it's always great. The staff are friendly and efficient the foods nice and tasty. The ferry boat has a great atmosphere with lovely views of the river.
Lee C . 2024-10-11
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The food was very disappointing to be honest. The steaks were not cooked to how we asked, we have x4 full minty mix grills. The sauages were even under cooked or over done between the 4 plates and the chicken was so dry. The eggs where over cooked, fast cooked to high actually because the white underneath was crusty and hard and the 11oz steak tasted funny and was sent back and changed to mix it up chicken which was much better. We went as a family get together of 11. I was so very disappointed 😞 The service was good all the staff are lovely but the food let the whole situation down. The meal came to over £200 😩
Rebecca Armitage . 2024-10-11
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Courtney as always went above and beyond and made us all especially my 4 and a half year old daughter feel very welcome. Food was lovely and served quickly considering how busy it was . Great portion sizes. Drinks were nice and we had a very tasty ipa that my dad really liked. Pub was clean and the play area was great for keeping my daughter entertained. She even made a new friend. Will definately return
Tim Horrocks . 2024-10-06
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Always find the staff here very polite. Efficient food service (Sundays). Usually go once every other month, stay around 2hrs maximum. Small soft play great for under 8's. Out door park suitable for ~11 and under. Can pre book a table online. Cheap and cheerful.
Katie Mitchell . 2024-10-06
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Amazing food served by Maria, absolute star so friendly and courteous.
Daniel Nathan . 2024-10-05
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The food was brilliant and the service by Maria was fantastic. 5 stars we will be back ✨✨✨✨✨
Faith Thornton . 2024-10-05
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Updated from 2 years ago, Courtney very helpful and friendly. Steak and Ale pie delicious, we're happy to swap chips for jacket potato. Food arrived quickly and was very hot. Really enjoyed it. 2022: Absolutely shocking, food wasn't cooked properly, wait between main and starter ridiculous
Sarah Tarry . 2024-10-02
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Have been coming back here again regularly over the summer of 2024 and it's been brilliant, staff are friendly and efficient. Courtney is always welcoming and brings a ray of sunshine to the bar. There's various deals every day of the week and the food is food value for money. Visited again Oct 23 and couldn't have been better, quick service, good food, fair prices. Unfortunately on this occasion there was a 45 minute wait between starters and main course, the chicken was cold, the pastry case on the meat pie was still raw and there was a mix up with the drinks. The table staff were friendly and helpful but the bar staff member just made excuse after excuse rather than offer an apology which would have been readily accepted. Couldn't fault on this occasion, fantastic food, brilliant service, Miquie and all the staff were very friendly and helpful. Very Covid safe. Will definitely be going again.
Paul Tarry . 2024-10-02
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Great economic for families for dinner
Wendy Young . 2024-10-01
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Had a 90th Birthday party here for my grandad, with 13 people, was really well organised and food didn’t take too long to come out. Staff were very friendly and helped in every way. Thankyou for making it a very special birthday for my grandad
Alison Hibbert . 2024-09-22
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Yet again Marie and the team have been fantastic at accommodating everyone taking part in the RiverFest Final and couldn't do enough to help us. See you again next year!
Kelly LatimerAT . 2024-09-22
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Great pub with great service, Brilliant position right next to the trent.
Wayne Eldridge . 2024-09-21
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I would just like to say thank-you to Maria your staff member, she is an asset to your company, always smiling and welcoming the place wouldn’t be the same without her, also food was great, thanks ☺️
Leann Khera . 2024-09-19
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The food was fantastic, the chicken was delicious and assistant manger with blonde hair was amazing nothing was never to much!
Meander49266923285 . 2024-09-18
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Service brilliant. Courtney was really pleasant and helpful.
Peter Holland . 2024-09-17
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Ollie and the team are great lovely chilled place by the river
Shaun Stevens . 2024-09-17
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A nice evening, very pleasant staff. Food and drink served by Courtney. A very pleasant young lady.
Martin Wheatley . 2024-09-17
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I don't often leave reviews to places but the meal was awful and I want to warn anyone who decides to go there for Sunday dinner.Let me start with the fact when we sat down to a "clean" table it was so sticky it could almost work as a insect trap. Menus were all sticky and never wiped, toilets don't even start me on. I've ordered Sunday dinner with Turkey, extra cauliflower cheese and pigs in blankets. I'm not sure what was the meat I was given but it wasn't roast turkey, the cheapest slice of ham from Tesco would tasted better than this. All veg were chargrilled, roast potatoes almost black, stuffing was so rubbery I could stretch it. Pigs in blanket had a bacon burnt. To top it all of mine and my husband's meal came out luke warm. The only ingredients that were edible was Yorkshire pudding, mash tato and carrots. Let me just say my daughter had a burger and chips, and her meal was fine! She polished the plate! Sadly we will not be going back there and if you do go please don't order Sunday dinner.
Kasia Turner . 2024-09-15
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Came for lunch with my family and the food was amazing and service was fantastic. Definitely coming again and would recommend to others!
Li-anne S . 2024-09-13
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Come here pretty regularly for food and drinks and I have never been disappointed. Last visit was probably one of the best, me and my mum had the curry deal for 8 pound, great curries, cooked nicely and the meat was great, for 8 pound too it's a very good deal. Had some dessert after which was just as good quality, all the food is very fairly priced and good quality as well. The staff here are wonderful, can't do more for you, I had the pleasure of being served by abby on the bar, really nice, goes out of her way to have a chat with you, makes you feel really welcome (give her a raise 😉). All the staff are amazing and make give the place a very comforting, homely vibe. 10/10 pub honestly, recommend to all.
Danial H . 2024-09-12
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Person who served us at the bar was having a really bad day. Got quite a few things wrong. But we all have those days! However we weren’t advised that the ‘mini’ chocolate brownie was a kids dessert. You can imagine our surprise when the smallest piece of cake EVER, about the size of an average index finger, came out! I mean even a kid would wonder where the other half was. We were told afterwards that it was a kids dessert. Surely if that’s the case it should be on a kids menu NOT the normal menu. We were out with friends so didn’t want to make a fuss, but really?
Melanie Wilkins . 2024-09-11
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Friendly, professional and efficient staff. The bar and waiting staff were friendly, warm and welcoming. The food arrived quickly and was tasty, and hot. Great value and great skills from the team.
Flyoctober . 2024-09-08
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Needs some attention Food wasn't great.
Kirsty Betts . 2024-09-07
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Overnight stop, fantastic host very dog friendly,no need to spend in pub, but food and drinks well worth it. Will definitely come again
Cherrel W . 2024-09-06
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Ferry boat inn is one of my favourite places to visit! Great food Warm and friendly staff Nice atmosphere Good value for money Unbelievable views of the local wildlife What more can you ask for from a pub!
Mark Davis . 2024-09-03
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Absolutely love it here. Been coming for years and it’s been our best visit yet. The staff and so nice anda accommodative. Will always come back. Plus is don’t hurt that when you come around lunch time there’s loads of dogs 😂😂
Ashlea Denovellis . 2024-09-03
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Pleasant staff and atmosphere. Sunday lunch was a choice of beef or turkey £10 with a drink which is good value. Nicely presented food. However it was just basic vegetables ie peas carrots and green beans plus potatoes. The beef was tough, best thing was the yorkshire pud!
Carol . 2024-09-01
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We came at lunch today and was greeted by a very friendly staff member (Kerry)she was very bubbly and couldn’t help any more if she tried, The food was great and even went away with some, definitely recommend going, we can’t wait to go back Thank you for a great experience ferry boat
Xena Clark . 2024-08-31
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Quite friendly place right next to a river
Kevin Bowes . 2024-08-30
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Very mediocre food ,some being burnt. Tables not clean, understaffed, ran out of a range of beers. Outside appearance very run down with litter evident Overall, it's not a very good experience
Beverley Mee . 2024-08-30
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Good food, reasonably priced, friendly staff. Really nice location.
Andrew . 2024-08-27
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Firstly we came for a friends Birthday on the 13-8-24 we asked for the Birthday cake to be brought out and it was brought out with a couple of candles on the cake and they was unlit, we actually brought a lot of candles with the cake, but most of them was put on someone elses cake. We came on Friday last week and we was extremely disappointed the food was appalling the burgers where burnt and obviously extremely dry. The table was dirty as was many others. Outside a lot of tables had not been cleared away and still had not been when we left at 5.30pm. Food was also left on the floor. This is a terrible shame as it is a lovely setting. But the whole place looks extremely sorry for it's self and in great need of a good deep clean as is extremely dirty. The staff do not seem interested at all in giving any sort of customer service. Outside is also extremely grubby looking. I have been a on a weekly basis with friends for sometime now, but sadly we will not be returning until these matters have been addressed and dealt with in a appropriate manner. I am sorry but having been brought up in the hospitality industry, I felt it necessary and important to let you know how much the premises has gone down hill of late. Yours sincerely Miss Tracey Smith
Tracey Smith . 2024-08-26
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Excellent food and service. Although they did not have the meal we wanted the chicken new yorker we had instead was fabulous. Was a thursday night so we got a starter and dessert for a quid also. We was not dissatisfied at all. We soon be going again.
Stephen Stuart . 2024-08-25
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Laughably bad quality. The food came 5 minutes after we ordered, and we ordered a variety of items. The burgers were clearly microwaved, the bun was more charred than the meat. Chips were cold. The Korean BBQ dip was obviously just BBQ sauce. Everything was tasteless. No point complaining because if they replaced the food it would come out the same. The area is picturesque though so that was nice.
mmvm . 2024-08-24
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It wasn't the worse experience but I don't think I will be visiting again. My friend used the toilet and noted that only 1 cubicle had toilet tissue and it had gotten stuck in the dispenser. The soft drink syrup had started to run low on my friends drink. We ordered another later in the night and it tasted of soda water so we let the bar staff know and he was rude with his response. He told us that it 'tastes okay to me but alright' and continued to imply that we were lying. As time went on the queues to the bar were long and moving slowly, so we decided to order food via the App on the menu. This was a quick and easy experience and made choosing and paying better. The food took a bit longer to arrive than hoped but nothing out of the ordinary, however there was an element that I had paid extra for that was not present. At this point the staff were nowhere to be seen or one was busy at the bar, so we decided to leave as soon as we had eaten our food. The building is nice to look at, has a lovely view on the water and is a decent size but it seems to be lacking where the staff are concerned, at least the ones that were working on my first ( and probably only visit).
Heather . 2024-08-24
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Sticky tables, food was ok, nice setting, quite quite on a Tuesday evening.
Eddie Neat . 2024-08-22
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⭐⭐⭐⭐⭐ I recently had an absolutely brilliant night out at the Hungry Horse, Ferry Boat, and I can't recommend it enough! From the moment we walked in, we were greeted with warm smiles and a welcoming atmosphere that made us feel right at home. The pub is incredibly family-friendly, which was perfect for us. Our kids were entertained, and we were able to relax and enjoy the evening without any worries. The menu offers a fantastic selection of delicious, hearty meals at great prices—there's something for everyone. Whether you're in the mood for a classic pub dish or something a bit more adventurous, you won't be disappointed. The portions are generous, and the food is prepared to perfection. The staff at the Ferry Boat went above and beyond to make our night special. They were attentive, friendly, and genuinely cared about our experience. The service was quick, yet we never felt rushed, allowing us to enjoy our meal and drinks at our own pace. The atmosphere was lively but still comfortable, making it the perfect spot for a casual drink with friends or a fun family outing. We had such a great time that we’re already planning our next visit. If you’re looking for a place to relax, have a good time, and enjoy excellent food and drinks, the Hungry Horse, Ferry Boat is the place to be.
Junior Odonnell . 2024-08-22
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The staff were really kind , letting us park our Motorhome, while our son was doing an Epic 136 miles Kayak Challenge for Cancer Research. Thank you so much. He completed the challenge 💓
Gylla Magee . 2024-08-20
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More food on the floor than on the plate, tables not cleaned, food very poor.
Chris Churchill . 2024-08-20
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I have been coming to the ferry boat since I was a kid always loved this place but it's gone extremely down hill I have messaged the pub directly before and told them but after yesterday's visit seems nothing has changed it was dirty the tables was so sticky the cutlery I had to check and change again as per my message last time! The food I don't normally have a roast from ferry boat but I fancied one and it was awful the Yorkshire pud tasted like it had been defrosted then frozen again then cooked a funny smelly water taste the veg was rock hard and no mash and the turkey was like sandwich meat I was very disappointed only saving grace was the beef and roasties I'm very sad about this post I used to love coming here the food the service and the little nook to sit in while you taking In the stunning views!
Frankie Husband . 2024-08-19
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Lovely place, lovely staff, made my birthday extra special. Service was prompt, wasn’t waiting long for our orders at all. Prices very reasonable for food and drink,
Amanda Ogelsby . 2024-08-18
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I visited this week and I just want to say what amazing service I recieved from Caitlyn. She was so polite and friendly and made sure that we had everything we needed. This was a pleasant surprise compared to last time where the service wasn't at its best!
Tilly W . 2024-08-17
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the ferry boat is the best pub in the area. Perfect location and loads of outside seating. Their draft ciders are delicious and the food is fast and good. It's lively in the summer but never too full, and has quickly become our favourite spot to eat and drink!
Jess Paine . 2024-08-14
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I do like this pub but mainly for the view, a lot of the beers were off when I went so we were really restricted but on the whole a good place to visit.
SJ Burns . 2024-08-14
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Right then, main issue is they've got this 'kids eat for a quid' thing, which says under it 'can't be used in conjunction with any other offer'. Which is fine, but what it doesn't say, is its only kids eat for a quid if you pay full price for a adult meal! Didn't make that clear which is annoying. Food was alright, 6/10, service seemed a little slow, as if the bar staff were prioritising menial tasks over serving customers waiting at the bar. Only went because its nice outside and theres bits for kids to play, other than that, I wouldn't suggest it.
MyKuL1990 . 2024-08-12
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Staff were amazing, food beautiful, child friendly, very fast service lovely views and garden,
Karen Crisp . 2024-08-11
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Had the quad zilla burger and was very very nice. Would recommend people to try this place.
Kevin Mccafferty . 2024-08-11
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Ten of us came in today for a meal. Although the food was ok, the place itself felt dirty and service was slow although there wasn’t many customers in. All tables looked dirty and needed cleaning. I overheard another customer complain about their table being sticky and needing wiping too. I went to find cutlery for our meal, I found what I assumed was a section for dirty and used knives and forks because there was old dried food on them all. I asked the waitress where can I find cutlery and she said this is it. I told her it was dirty and she went to find some clean ones for us. There was no milk for coffee, and the service at the bar was so slow. The children’s play area as well as the toilets were out of use and the main toilets were extremely smelly and unpleasant. Very disappointing experience.
vicki coleman . 2024-08-10
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Tasty meal of Sea bass and lamb kofta flatbreads. Large portions, well cooked. Good value. Nice view of the river from our table.
Johanne Watson . 2024-08-10
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Had a great experience with my friends having a couple of drinks, the atmosphere was great the staff were lovely and efficient.
Adam Wright . 2024-08-10
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Food was okay but very small portion. me and my girlfriend ordered a pitcher i was told I'm not allowed to drink it even after paying for it. 33 years of age and was treated like a child. Never returning. Manager was great, but the staff were rude.
Ashley Crane . 2024-08-03
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Really lovely food!! came out super quick and service was amazing
Leanne Jones . 2024-08-02
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I was part of a group that met here yesterday for a meal and I was really disappointed with the food. The *Sizzling* part of the meals was missing as they had no onions or peppers! So the Tandoori Chicken was missing a chunk of the bulk of the meal, it was just Tandoori Chicken on a plate, and another plate of salad and 3 small flat breads. The members of the group that had the mix it up and steaks also were missing them onion and peppers, however their meals had more to them than the Tandoori Chicken. When the food was ordered the member of staff, asked if wanted the sizzling onions and peppers as they had received complains about them. The person ordering said yes that we did. It was not properly communicated that you had run out.
Andy Pelton . 2024-08-01
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Went in for Sunday dinner with my husband and the dog after a long walk. Food was great, and the young shirted man working behind the bar was professional and very accommodating. Will definitely be back and will recommend to my friends.
Emma Miles . 2024-07-31
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Had a long walk down by the river then stopped off here for a pint. Sat outside in the beer garden. Very busy place
Disco diva . 2024-07-30
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Food menue looked fabulous. Staff was very friendly and accommodating especially with cooking someplane chicken for the doggies and bringing them fresh water on a hot day ! Really enjoyed our time there thank you
Laura Rose . 2024-07-26
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I could not recommend this place enough. The staff were fantastic and my mix grill was amazing the steak and gammon were cooked perfectly
Ian Morgan . 2024-07-26
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Easy to order using the app. Good proces and quick service
TIM YOUNG . 2024-07-26
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I came here with my family the steak was amazing, the staff was very welcoming and friendly. I'll definitely be returning
carol morgan . 2024-07-26
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Nice place to eat in with friends.
Martin Bozhinov . 2024-07-20
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Good, friendly service. Large menu. Ate here on two occasions while travelling. Large carpark. Would return.
Diane Wootton . 2024-07-15
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First time at the Ferry Boat Inn. Service was really good. All the staff were really friendly and helpful and a great choice of food and a great gluten free menu 😊
Gavin Blair . 2024-07-15
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Peaceful, family friendly and pleasant staff
Chloe Jane . 2024-07-08
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Assistant manager was very helpful (with nose piercing). Accommodating staff! 100% recommend
eleanor feek . 2024-07-06
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Another amazing experience with the lovely staff here again tonight 😊 and a huge thank you to a foh member for her help in getting my bag back to me and her amazing help
Anna Scully . 2024-07-06
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It is a great place to go out with your family/friends and the jacket potatoes are an absolute banger and I highly recommend the burgers.
Scarlz Bird . 2024-07-06
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We come here multiple times a week with our doggy that's how good it is. The staff are wonderful and are very friendly. Always feel welcome. The service is fast and efficient.
steven f . 2024-07-05
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Large spacious family pub / restaurant situated on the river bank with beautiful views Part of the Greene king Hungry Horse chain, the menu is standard Americanised food fayre with all the family favourites. There's ample outdoor seating and a small children's play area. The pub is dog friendly too. Service was good and friendly, food served quickly. There's a large carpark available or on street parking along the river.
Andy Saxelby . 2024-07-04
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Nice family pub with food and drink deals, set perfectly by the river. You can now bring your dog inside too.
Shaun Foster . 2024-07-04
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Being served Birra Moretti in Carling glass (not a big fan of carling) a bit unprofessional, if you have not enough glasses, just ask your REP for more or have spare plain glass.... Very good carpark
Sara Rudzik . 2024-07-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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El más pequeño, y me refiero a la porción más pequeña de pescado que he visto en una comida para llevar, sin excepción. Ni siquiera hubiera sido suficiente para mis 7 años. Las patatas fritas estaban bien. Sabor promedio. Definitivamente no molestará de nuevo.
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Only really started coming back here earlier this year. The place did take a dip, and I did stop coming. Once we came back to try again, the place has definitely improved, and it's become a regular place for my husband and I to come and have a meal out together. The food is always hot and tasty, the service is quick and always polite, I genuinely can't fault this place, and I will definitely be coming back.
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What a lovely welcome to see a nice fire burning,staff where welcoming and friendly greated us with a smile. Are food came out lovely and hot will be back
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Went for breakfast, ordered two cappuccinos,when they arrived questioned how poor they looked, was told quite clearly they came out of a machine and we are not a Costa store and walked away not even offering to replace, at that point we said we will never return, when other outlets are going the extra mile, felt like you didn't