Ferndale Garden Centre in North East Derbyshire

I had to dash into this garden centre as I was taken ill. I was on the floor at the checkout. I cannot praise the staff enough. They looked after me so well and were so kind especially jess and leonora. The management even opened the barrier after hours as my husband had to collect the car u was driving after it had closed foe the day.

The cafe does a heavily promoted Sunday beef lunch, but you had better be prepared to forego your breakfast and get there early if you that is what you want. The cafe apparently starts serving at 11.00 am, and runs out of beef at 1.00 pm, though apparently last week it was an hour later. The alternative to your Sunday lunch, cold ham, chips and two eggs, just hard lines if you had eggs for breakfast. To rub salt into the wound they have a notice on the counter stating that they do not do serve fast food, so presumably chips and fried eggs do not meet their criteria of fast food. We have spent a lot at this garden centre including garden furniture, but I think that it is time to start looking at the two other garden centres that are close by.

We regularly visit Ferndale for coffee and one of their delicious scones. The cafe is warm and welcoming and the selection of food looks delicious. The staff are welcoming- from when you walk in -and very helpful, Our favourite place for a coffee and a catch up. The garden area always 'persaudes' me to buy another plant they have so much choice of healthy well kept plants

As I don’t eat certain food items just wanted poached eggs on toast,apparently this is not available even though I could order the eggs as eggs Benedict or Royale .Found this a bit strange so won’t be going back there.

My mum and dad who are in their 80 s visited the cafe on Sunday for a light lunch . They’ve been many times before . My mum who has been poorly does not drink much so they asked for a pot of tea for one but an extra cup so that my mum could share my dad’s tea along with their sandwiches and cakes . A waitress bought their food over and an extra cup . Then an older waitress , in a very unpleasant manor came over to their table and said you can’t have that cup and took it away . My mum and dad were shocked by not only what she’d done but the rude manor in which she did it . Why when they’ve paid for one pot of tea can’t they share it ? These are elderly people . The way she spoke to them was so unpleasant . They will not be returning and reading other reviews it seems you have one very rude unpleasant person working for you and letting you down .

I frequently visit Ferndale and think the shop and cafe is lovely, I would also like to mention exceptional service from one or two of you younger staff they have working there. HOWEVER, I would suggest that Ferndale bosses have a real good look into the management they have in the cafe department. The sheer attitude one of the particularly mid aged (possibly menopause) women has is appalling. I have seen this towards other customers and SELECT staff, clearly has her favourites. This should not be acceptable AT ALL in a work place particularly ran by young people and I will not be visiting this place again after what I have seen recently. The garden centre just down the road is much more welcoming. Staff at these places get paid bare minimum as it is and to be spoke to how l've overheard is downright ridiculous. Hope this reaches someone with a bit more authority.

Come here regularly.. today we visited for breakfast and asked to have scrambled egg rather than fried only to be told absolutely no substituting (despite the fact they have scrambled egg on the menu on other dishes!!) how hard would it be just to make some scrambled egg instead of fried? Complete joke won't be coming back here

We've been going to ferndale for many years and food be nice. But today we went at lunchtime,and we had a turkey sandwich and a ham sandwich. Really disappointed, the ham was fatty unable to eat it all. Both sandwiches the bread was dry..the latte had gritty bits in the coffee.. very disappointed. We told the person clearing our plates away to mention it to the kitchen staff but no one came to see us...what a waste of money.

Had a really good trip to this garden centre today. Having not been able to find the honeysuckle I wanted at other garden centres we came here to see if they had it - it wasn’t out but they checked on the trolleys of new deliveries on the back, several staff got involved and they found the honeysuckle I was after, which I was really delighted with. Even if they hadn’t had it, it would have been a positive experience due to the staff’s helpful and proactive attitude. My mum and I felt really valued. Thanks Chloe and the team at Ferndale!

Dawn and I recently visited Ferndale and found the team very friendly and helpful . The site was laid out like an adventure trail, taking you into different areas and products thoughtfully displayed and knowledgeable team members readily available to answer our questions. Although the restaurant was closed due to Covid, the site had thoughtfully organized for a mobile food van to be on site in the car park ! A further example of thoughtful customer service. Highly recommended . Andrew and Dawn

Perfectly organised for Covid regs, spotless, staff friendly and helpful, lovely lunch, felt perfectly safe to be there. Felt almost like normal.

The customer service was diabolical, ordered quiche was just absolute stodge with a non-exsistent salad, tea was tasteless just tasted of hot water, cream scone, looked appealing, but tasted as if it had just been defrosted waste of time, waste of money :(

Great selection of healthy plants displayed in a helpful way such as plants ‘from the dark side ‘ for shade tolerant plants = saves trawling through the lot! Nice cafe, delicious quiche and scones . Definitely worth a visit.

The food at Ferndale is good quality garden centre produce. The restaurant is laid out well to cope with covid. The staff are friendly and helpful. They could not do enough to help my wife who as parkinsons. well worth a visit

Had a lovely lunch today with my elderly father, Was really pleased to see that full COVID precautions were in place from completing track and trace forms at the table to directional signage and safe ordering and delivery of food measures. The staff were lovely, in particular our waitress Kathryn and Chloe on the cash desk. A young male waiter also apologised for the noise building contractors on the roof were making which was courteous of him but it didn't spoil our enjoyment.

Cost me £22 for beans on toast (hard to get wrong by anyone's standards), jacket potato, sausage sandwich (for a 3yr old which consisted of 2 dried up sausages on a dried up bread cob) and 2 sml bootles of coke. Yes I said £22!!!!! The service was great, shame the food and price didn't reflect the same standard. The dried up sausage sandwich got left, the warmed up old jacket potato was half eaten and the beans on toast... well like I said, it's hard to get beans and toast wrong

Been twice recently with my mum. Superb service and Food.We felt very safe as the cleanliness for Covid safety is so high. Definitely recommended it to others.Just want to say thank you also to the young lad that served us both times, Caleb he was outstanding.We will be back.

We like the cafe in Ferndale Garden centre; sanitizer was always on the counter pre virus. Our cheese scone today was lovely and fresh and, as always, a good cup of tea to accompany it. However, when paying with my card the lady at the till failed to notice the conspicuous points card in my hand and didn’t ask if I had one. When I mentioned it she merely said that she should have had that prior to my payment. No apology, nor saying I could have points put on at the shop check out. There was no welcoming smile from this lady at any point. . A pity one staff member let the side down.

Really nice food. The paninis are delicious and the service was quick. Very wide variety of what look like home made desserts too. Lovely spot for lunch but can get very busy. No bad thing though...

When I did the last review the new service system was just starting and to be honest was not very efficient,but I wrote once it beds in it might be ok.Well it did bed in and now it is quick and efficient ,the staff are warm and friendly,and the food and cakes are excellant,although not cheap but you get what you pay for,we visit sometimes 3 times a week ,it's a very relaxing and comfortable place to spend an hour in.Would reccomend.

Fantastic Garden Centre & excellent Christmas Decorations 🎅🎄 Had lunch in the cafe which was excellent home made soup & the tastiest Bakewell Tart ever👍

This overpriced cafe has never been at the top of our list for lunch, but today we tried again. What a disappointment! The hot Chocolate was so sweet I couldn't drink it. We had a scone which although small was actually ok. On a previous visit however I've had to return a Jacket potato for being undercooked. The service here has always been slow and unfortunately the new system hasn't made it any quicker.The worst thing about this place are the prices.Stating items are home made doesn't mean you should be charging 3.99 for a piece of Christmas cake and £3.50 for a sausage roll.From past experience the food here is expensive and mediocre at best.

Waited over 10 minuets for 2 drinks. Had to go and find out what was happening then only half our food order arrived so I had to go back up again! Not relaxing in anyway!

Total and utter chaos - far too many staff on ! Waited 15 mins for our drinks then had half our food order forgotten ! It was only soup !! Used to be a really good place to come - your new system needs rethinking.

As garden centre cafes go, this one's really nice. t's lovely to be able to sit outside on a sunny day surrounded by plants with a coffee and one of their freshly made cream and jam scones.

We use Ferndale Garden Centre cafe quite often and generally it's ok, the food is simple which is what you'd expect at a garden centre, there isn't a lot of effort put into making it look nice on the plate but it generally tastes nice if a bit expensive for some things. The staff are mostly friendly and helpful, however, my low score is due to one member of the café staff who lets the rest of the team down, today, not for the first time, I witnessed her rudeness towards an elderly gentleman who was only enquiring about something he'd ordered very politely, she wasn't the member of staff he was talking to but got involved and was extremely aggressive and rude towards him, the other staff member looked a bit uncomfortable but said nothing. This isn't the first time I've witnessed this member of staff being rude to customers, everything seems too much trouble for her. I don't know her name, she's middle aged so should know better, she's got short dark hair and glasses, I'll definitely avoid her in future as her attitude makes me feel uncomfortable, maybe a little more training in customer service is called for.

Well, reviews are really not worth that much unless people are honest and fair. So, after my last moan I can now reveal that Ferndale Garden Centre seem to be back on form. Quick service and lovely grub.

Love visiting this garden centre, today was for birthday gift shopping...great choices in plants, their gift & home department sells great products, lovely clothing and the cafe especially is worth the visit. Don’t let customers who are having a bad day and write about it on trip advisor put you off! The staff here both in the cafe and the centre can’t do enough for you and are always friendly and helpful ☕️

Decided to take my elderly parents and children out today for a bite to eat and a wander. We’d eaten here before and we had little problems then but our recent visit was not upto any standards.

Found Ferndale for the first time today. Lovey garden centre with some beautiful gifts and a cafe too. Had tea, scones and date and walnut cake for just over £9. Very busy. Will definitely call again. Afternoon tea available too for £14 each or 2 for £24. All day breakfast too for £6.95

Just fab, the food is lovely especially the quiches and the cheese scone s and the carrot cake and the pie and chips and...you get the picture. Well run nothing too much trouble the staff in the cafe are a credit to the garden centre.

We have been visiting the Ferndale cafe for years and been perfectly happy with the service, the staff being friendly most of the time and some of the food very good. We now find the food a bit over priced and the new system in place is a mistake not being able to take your drinks away with you when paid at the till causes a fiasco if you don't remember for example to order an extra pot of water with your tea so when you've waited for the staff to bring your tea they then have to return to your table with the hot water wasting time. I have to say the home made scones are delicious but I've always had a bee in my bonnet about them not being covered up. They are in double tiered baskets right at the front of the counter where the queue of people have to walk pass so everyone's breath, coughs and sneezes will go right on them, I thought a couple of weeks ago this was sorted as they were covered but on my return last week alas uncovered scones, can this be right. I will ask for one from underneath at the back but it's still not good practice surely to have uncovered food!!

Went here for first time today. Had an amazing white chocolate and raspberry scone in the lovely café, before walking round the varied and colourful plants outside. Quite reasonable prices for a garden centre, with some unusual and familiar plants, trees and shrubs. Lovely choice of gifts, kitchen ware etc in the shop area, again not overly expensive. Would recommend a visit for both the lovely food and the beautiful plants.

Have visited this cafe several times as it is local to us and I have never been disappointed. The staff are friendly and helpful. The food is always good and the cafe is clean and spacious. What more can you ask for ?

Very big cafe now, it seems to keep growing. Quite noisy and always busy so usually a bit slow to be served. Good childrens corner for little ones.

We’ve been regular visitors to Ferndale for sometime now and I’ve always been very happy with the food we’ve had. Today we went for breakfast and I ordered an omelette with ham and mushrooms. When it came it looked delicious but as I started to eat I quickly realised it had cheese in it. I called over a waitress and explained I’d ordered my omelette with ham and mushrooms, not cheese. The waitress told me, “all the omelettes come with cheese.” Erm, not according to the menu - cheese is listed as one of the choices of fillings. I’m sorry, you can’t just put cheese in an omelette, what about if I’d got a dairy allergy??

We have been visiting the ferndale for many years and have always found the food very good and not too expensive. Unfortunately the last couple of times we’ve been that hasn’t been the case at all. Today I paid £6.95 for a jacket potato which wasn’t even worth half that price. The potato itself was very small and had obviously been pre cooked and reheated. There was less than a handful of salad chucked on the plate as a bit of an afterthought and the filling was very meagre indeed. Last time we went as a family it cost over £50 for 5 adults and one child to have a snack type meal which considering the portion sizes and the quality of the food, was very expensive indeed. We won’t be eating at the ferndale again which is a shame as it used to be so good.

It's sad when a good establishment loses the plot, and daft changes are introduced. You used to carry your tea away from the counter and you could have a weak or strong cup to your liking, but now you wait for the overstretched waitress to bring the pot of tea that has been hanging around for some time, and is well stewed. Therefore gave the restaurant a miss for a few weeks, but went in for sunday dinner today, and got more stewed tea and vegetables served in a tiny pot. Will give it a rest for a few weeks before giving it one last try.

Why do people change things that already work fine ? We have been coming to this cafe for years and enjoyed every visit. The owners for some unknown reason have decided to change the system of ordering and its a disaster.On Suday we had to wait 55 minutes for a coffee that included a 15 minute wait in the queue where we were given part of our order 1 scone and 1 bun .We then had to wait 40 minutes for the rest of our order which were only hot drinks and another bun . This is because your order is placed in a queue which can be behind orders for hot food .Before the change of system you were given your drinks ,scones buns etc when you ordered and paid at the till .This was a much quicker and efficient service and as we witnessed on Sunday ,there were alot of upset customers.

Excellant food and service ,New ordering service is good when not busy but still people have to waite when it is,might be ok once it beds in ,we have always found staff hard working and friendly nothing to much trouble .

I was a bit worried about eating here as I had read the review about slow service, but It was fine - quicker than I would normally expect, if anything. Three of us ate on Friday lunchtime, ordering hot drinks plus fish and chips x 2 and an omelette. Food was great. Would have given 5 stars, but it was noisy because it was quite full and there are no soft surfaces to dampen the noise. We had another hot drink later in the afternoon and sat outside which was lovely. Staff were friendly and helpful.

Nice food and coffee. Hard-working staff. Pleasant room if a bit noisy when full. BUT we have been coming weekly for years on Sunday afternoon and since the service method changed we have been waiting far too long. Last week 30 mins for a coffee and scone. The pattern has been clear since the changes: LONGER waits than before. This has been frustrating and spoils our visit so we will now be going elsewhere until changes are made that work. By the way, staff seem more stressed and I bet they are getting all the flack. They don't need that.

We were impressed with the quality & condition of all the plants & the layout of the garden centre. Eaterie very comfortable & clean with cheerful staff.

Such a shame that this favourite garden centre has embarked Ona weird system of service Rude obviously frustrated staff and slow service will soon kill off any coffee or dining experience Avoid at all costs !!!

After many years of really good service and quality of food, the recently introduced changes to the ordering of refreshments and food, have not enhanced the customer experience. Waiting too long for a hot cooked meal is bad enough (40 minutes) but for a coffee and cake, it is not good enough. We want to continue to support this local business but this change is not for the better. Sorry!

We have dinned in the restaurant once a week over the last 5 or 6 years and it has improved over the years until this latest change which we feel is a disaster ..

Lovely scones and coffee ridiculous new system. As a previous reviewer outlined it's now effectively waitress service which if you are wanting a scone and a coffee is a waste of time. Also if you go up for your free refill and get to the front of the queue you are left waiting and waiting while the staff complete other orders.Previously you got served immediately.

Usually busy whenever you visit but always find a seat. Quite noisy at times but good atmosphere and lovely food.

This has always been a favourite place. Lots of parking, nice and clean with friendly staff and great food at a good price. It is a very busy place but a while ago an extra till was installed and this made things much better. It was great to choose your own scone and pick your food up at the till if it was cake or snack and have cooked meals delivered to table. Today I arrived to find that the system had changed. You have to pick a table, go to the till and order everything which is then delivered to your table. I only wanted a coffee with hot milk on the side. As I was alone it was hard to mark a table and go to the till. I ordered. It took 8 minutes to arrive and they sent cold milk. Unfortunately I put it straight in. If I choose a scone I want to pick my own. I miss the rail to move along with my tray. This system is NOT an improvement. Will be looking for another cafe if things don't improve.

Excellent all day breakfast, my daughter had scrambled egg and smoked salmon, she said it was gorgeous The staff are welcoming and friendly and there to please.The restaurant has a very good atmosphere full of regulars which speaks for itself.

My wife works up the road from here and she knew they did coffee and buns but not what else they offered.

Having a catch up with a friend we started with coffee and progressed to a lovely lunch. Desserts were amazing and difficult to choose from such choice. Warm and friendly. Reasonable prices for a garden centre. Quick service. Nice garden centre will definitely return

We called in had a good look around & decided to visit the cafe.We a had a Cappuccino a pot of tea & the most beautiful scones.They were so fresh & tasty the cheese & beetroot really impressed my husband,I had a fruit one it was also very good.The best thing is how you are welcome to bring your dog in with you.The staff are always so pleasant ,helpful & friendly in every department.

A visit with the my baby and my friend, the garden centre is lovely. The cafe is decent food but rather expensive.

Visited here many times as not far from home. Decent size garden centre and the café is always busy. Loads of plants outside in the summer and many gift items indoors.

The staff are appalling. No time whatsoever to accommodate the disabled. Had a very bad experience here They should be ashened.

Lovely paninis and reasonably priced. Always busy but you're never rushed. Very nice place for a catch up with friends.

Perfect spot for tea and cake. Christmas section gets you in the festive mood. Lovely afternoon spent.

As I was in the garden centre it would have been rude not to visit the cafe "yet again". The same as on prior visits, the staff are friendly and helpful. The food is tasty and fresh. It's clean and it's not cramped. What more could you ask for ?

A great place for lunch. Would recommend trying there delicious choices of Quiche with salad and coleslaw. They also do a quality all day breakfast and at reasonable prices compared to other garden centres we have tried.

Was rubbish last time I visited and still rubbish staff to busy to be polite and helpful and way to over priced won't be in a hurry to go back. Served a just drinkable hot chocolate and stale scone.

Called here quite a few times. It is always full of pensioners on Mon to Saturdays between 12&2 and car park full. But it is cheap and has tasty food. From bacon sandwiches to delicious quiches home made cakes sandwiches afternoon tea etc it is no wonder people call. Have looked round the garden centre after and bought plants. It was voted no 1 cafe in the Star newspaper one year. Locals use it as meeting place. We called Monday on way home and had toasted tea cake butter and jam and bacon sandwich pot of tea and Americano coffee etc for £11. We took my aunt and sister 2 weeks ago and they enjoyed the meals too.

I don't quite know how anyone can make a mess of baking scones but even if they are baked fresh every day, which I don't doubt they are, they are always really dry and more like biscuits!! When you try and cut them they just break into dry hard crumbs. We went in the other day and there were flies walking over the scones as they are not covered so I was kind of glad I wasn't going to eat one!! The line can be long and the service slow, the cakes are cut unevenly so sometimes you get a reasonable piece and other times you get the smallest of slices which seems unfair as its not cheap but they are generally good. The meals are usually tasty, the sausage rolls and quiche are usually full of flavour although like another reviewer said they do reheat them in the microwave, fortunately I love soggy pastry!! The best thing is they allow well behaved dogs into the first part of the café which is great and means its a place we go often just avoiding the scones lol

Ruined a lovely looking quiche by microwaving it to a soggy mess. Would have been better to leave it cold.

We called in by word of mouth. They were not wrong, the food was great. Suitable for my intolerances and very tasty. Also the facilities were great for the very young to the older ones of us. We will call again when we’re in this part of the country.

Very disappointed that a cafe such as this one cannot poach a couple of eggs or even boil an egg on request. The staff were just not interested. I opted for a scone instead, which I'm afraid was returned due to being extremely dry. It crumbled to a point that buttering it was an impossible task. Again the staffs attitude was 'well it was baked this morning'. I was asked to take another scone. I politely refused. I won't be returning....

Nicely priced breakfasts cooked to order. Good family type service and very popular for a reason. Would definitely recommend for a breakfast before walking it off around the garden centre.

I visited today with my walking group. The service from Maureen and her 2 friends could not be faulted BUT scones were NOT good. They were dry and tasteless.

Father’s Day treat was great, I’ve been here on numerous occasions but today was very busy, we had to wait about 30 minutes for our food which was to be expected seeing how busy it was and the fact that it’s freshley cooked food, the staff are always very good and helpful, however the food was not up to its usual very high standard.

Since my previous visit to this restaurant was good I decided to visit it again with my sisters for a catch up. It was just as good the second time round. The staff were friendly and helpful and it was clean.We only had scones but they were fresh and tasty. We did sit there chatting for quite a bit longer than maybe we should have without repurchasing anything but it seemed to be ok with the staff.

I was taken here by my mother and step dad as they had really enjoyed a visit before. My mum and step dad shared a soup and toasted sandwich while I had a prawn ciabatta sandwich. We also ordered 3 teas.

This review primarily relates to my experience in the restaurant. My partner and I enjoy eating at garden centres and in our regular haunts the meals are usually well prepared and plentiful. At the beginning of the year we visited Ferndale and were less than impressed with our scampi meals and shared pot of tea, both of which were tasteless and miserly in the extreme. Today however, we decided to give them a second chance to impress with just coffee and cakes. Sadly it was another let down. My partner was reasonably happy with his cream scone but my coffee and walnut cake could have been any kind of sponge with a sickly frosted topping. There wasn't so much as a sniff of coffee or walnut and I was actually grateful for the smallness of the serving as it was totally bland. My advice? Give the food a miss and windowshop the plants which are beautiful but extremely expensive!

Come with my Nan and her friend every week and it’s the best garden center ever! Lovely service as always, always smiling and great food!!

Went into the restaurant for snacks and we weren't disappointed. It was clean and spacious. The staff were friendly and helpful. I had jacket potato and a filling and it was really nice. Jacket potato with a filling and a pot of tea £5.50.

We had coffee and cake here and were surprised at how busy the p[lace was. The drinks and food were very average and the queue was long, but I guess that folk are prepared to be patient as the prices are competitive.

Took family out 4 afternoon T Lovely array of cakes , quiche, scones & sarnies with no crust , absolutely worth the wait in gold

The Afternoon Tea is excellent and includes a range of sandwiches, egg, tuna, savoury cheese and ham plus quiche, a variety of mini scones and mini cakes. All beautifully presented and ample tea or coffee with free refills. In comparison to other establishments offering afternoon teas, Ferndale most definitely offer good value for money and more. £20 for 2

Visited Sunday 11 March 2018, just me and my husband. Had beautiful Sunday roast. Large portions, plenty of meat. Vegetables served in separate dish with extra gravy and horseradish sauce. Delicious meal.Very busy and noisy but excellent service. Don’t be put off by the busy-ness. You order from the counter and can queue for a while but meal served within 15 mins once ordered and paid for. Also good for just cup of tea or coffee with large selection of beautiful home made cakes. Took home two pieces of egg custard tart. Yummy! Would prefer vegetables to be cooked more but that’s just my preference. May just ask if they can do that for me more next time we visit!

We called in at a very busy time service was excellent, staff were very friendly & helpful.We had jacket potatoes & cheese served with a nice fresh salad garnish, with a pot of tea.We always like to visit here the plant are excellent & the staff are so good on their plant knowledge whatever you ask about.

Great food, cakes, surroundings ...situated within the garden centre and shop so it’s never just breakfast or lunch!

We went to have a look at the post-Christmas sale and for a quick lunch. I had a jacket potato which was really nice and boyfriend had a chicken and chorizo panini which was lovely. Staff really friendly and service was quick and efficient.

Visit here so many times with my family and the staff have always been great and helpful. The food is delicious, a particular favourite of mine is the homemade soup! The plants and decor are lovely and it is very beautiful at the moment with all the Christmas decorations!

Place was very busy, service was quick and efficient, I had cheese and potato pie salad and coleslaw, Pure comfort food highly recommended.

Just joined was reintroduced by meeting family members pleasantly surprised by the warm greeting of staff. if you go before 11 am you can have refills food is freshly made at very reasonable priced for good service cheerful plants to buy and get advice on your plants I'm going to take lunch on Saturday dinner as food is of good quality

We recently visited here for afternoon tea and it was absolutely lovely. There was such a good choice, there were various sandwiches, mini cheese scones, quiche, then a range of delicious mini scones and cakes and at £20 for 2 people such a bargain. The staff were friendly and attentive. The gift shop has some lovely things in it and the Christmas section (even on the 28th September) was huge with some really different and unique Christmas decorations. Well worth a visit.

The coffee shop and cafe is a real gem. I've had better food here than in many pubs and restaurants. All home made on the premises, freshly cooked and prepared. Good range of plants, gifts and garden furniture. Generous loyalty card scheme. Well worth a visit

This is a great place to visit with friends or family for delicious cakes and savoury items. The afternoon tea is really lovely and reasonably priced - a great way to spoil my mum every month or so!

Have had coffee and cake here a few times and it never disappoints. The choice of cake is brilliant. My friend had the scone and I had lemon drizzle cake. Both beautiful. Never ever stale. Always fresh. Coffee nice too in good sized cups. Friendly staff. A busy place.

This afternoon we popped into the coffee shop at Ferndale Garden Centre and on the spur of the moment decided to have afternoon tea. £20 for 2 people. It was absolutely delicious . There was a plate of assorted sandwiches, 2 pieces of flan, salad garnish, 4 small scones, cream and jam, a small selection of fresh fruit and an assortment of cakes.

This place is a hidden gem. We have had lots of afternoon teas but this one is by far the best so far. Food is fresh and generous. The staff are incredibly friendly and kept coming to ask if we wanted more tea and coffee

The Afternoon tea was well presented on the traditional 3 tier server. The sandwiches and quiche had a small salad garnish and the cakes were garnished with fruit (Grapes, strawberries, raspberries and blueberries). Both the food and service were excellent. And the tea/coffee is definitely unlimited..we had 4 pots of tea !!!!

Been here a few times and various items off the menu, that although pricey (as most garden centres are), were indeed tasty. The afternoon tea is delicious but I found the filter coffee way too strong and I do normally like a strong coffee but didn't like that one. The sacher torte they do is excellent. Although my last visit 2 days ago was disappointing....tuna mayonnaise sandwich was £4.50 maybe even £4.95 can't remember exactly price and it was just a bog standard two slices of bread..with a tiny bit of salad on side of plate ....well over priced. My daughter had a piece of gluten free chocolate cake £3.50, it was the tiniest piece (which surprised me as there cakes are usually generous)..definitely not worth the £3.50...maybe they were running out of it and were trying to make it stretch further. Staff are always friendly and helpful. So there you have it...my mixed revew

We popped in here for a coffee and I must say the service was very slow and the scone I had appeared to have been reheats as it was very dry

Called for afternoon tea, this has got to be one of the best we have ever experienced. Very friendly service and the food was freshly prepared, cakes were excellent and when they say 'endless tea and coffee' that is exactly what you receive. I cannot recommend Ferndale Garden Centre highly enough!!

I go here frequently for tea and cake or a light snack. Love the selection of cakes, scones and food on offer. Plenty of seating and nice to sit outside in the summer. Caters for everyone of all ages with activities for little ones and even a sand pit in the summer months. A lovely place to meet up with friends at all times of year.

We popped in to get some garden supplies and hadn't realised this was there.

In summary:- * long queues * unhelpful staff * poor kids choice * breakfast all pre cooked and reheated * expensive for a garden centre

I frequently visit the cafe and the food is of a consistently high standard. Last time I sampled a cheese and marmite scone that I enjoyed so much that I bought one to take home. A great venue to meet a friend for lunch and gossip.

I visited the cafe as a family of four for breakfast following a recommendation. First I ordered a bacon butty on white. The breadcake was verging on stale. No way it was fresh that day. Two tiny rashers of greasy bacon that were more fat than meat. They didn't even cover the dry bread. Awful, but even worse considering the price. So I ordered a gardeners breakfast. This was also very disappointing-it came with the beans and tomatoes mixed together on top of a soggy piece of toast. Had to ask for toast with the other breakfast because it didn't arrive with any. The mushroms were dried out and the bacon was greasy again. The egg had runny egg white too- Yuk! Local ingredients maybe, but still not good quality. The cakes look lovely but most are uncovered and thus are dried out and invite flies. Surely this can be easily sorted? I had two children with me that were twitchy by now so we left. Such a shame. It could have been fabulous. The log burner is a massive pull but we won't be recommending or returning for food.

The staff are lovely, polite and helpful.