Based on 3.030 opinions finded in 3 websites
Based on 3.030 opinions finded in 3 websites
Opinions
Very busy as you would expect on a Saturday evening but service was still good, noisy as every one able booked but still able to talk and have a relaxing evening ( especially with their cocktails)
Karen Yates . 2025-05-20
MORE AT Google
Everything exceptional. Perfect Italian lunchtime treat. Waitress was fantastic, very friendly,efficient and professional 👏
Nichola Collins . 2025-05-20
MORE AT Google
Nice and quick service. 👌 The food is the best in the town. Lovely people lovely place
Károly Birkás . 2025-05-19
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Lovely restaurant & kind staff. Quick service. I recaommend to everyone!
Timea Birkas . 2025-05-19
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Went for food in the evening last week & the service & food was excellent. Had the z Calzone & meatballs to start, so tasty!
Jess . 2025-05-19
MORE AT Google
Cold food sent back , not much warmer 2nd time, salmon was so salty. Parmasan cheese block was dropped on floor then put on side for another server to then use!. Never came back to table to check on us or to get more drinks. Waited 1/2 hour for the bill.
Sandra . 2025-05-19
MORE AT Google
Delicious food and great service!! Will definitely be back ☺️
Anna Taylor . 2025-05-19
MORE AT Google
I was in Rayleigh for the first time on a business trip and popped into Prezzo for a quick lunch. Really glad I did. The staff were friendly and the service was quick, which was perfect for a lunch break. Great little spot, would definitely come back next time I’m in the area.
Piotr Bartnik . 2025-05-19
MORE AT Google
Food was ok . Service by Isabella was excellent.
Teresa Barreto . 2025-05-18
MORE AT Google
Lovely food as always and served by a new waitress Elena who we couldn't believe had only been at Prezzo a couple of weeks as she has certainly settled in and catered for all our needs.
Lorraine . 2025-05-18
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So disappointing waited 20 minutes for someone to even take a drinks order, despite other customers coming in after us and being served before us, then the drinks order was wrong , finally my husband had the pasta arrabbiata no real spice in it and the pasta was well overcooked
Debbie Palfrey . 2025-05-18
MORE AT Google
Lovely staff and food was delicious! Thank you x
Emily Eades . 2025-05-17
MORE AT Google
Lovely meal, service was excellent as was the food. Thank you
Peter Hughes . 2025-05-17
MORE AT Google
Dara was really attentive and had a very professional attitude on our visit to prezzo. Extremely impressed with her service.
Lauren Bull . 2025-05-17
MORE AT Google
Staff are so lovely & helpful !
Chloe Saggers . 2025-05-17
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Great food, friendly and helpfully staff, amazing experience. Higly recommend.
Marcin Tański . 2025-05-16
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It was quiet, so atmosphere subdued. Server was lovely. I wish I could tell you her name..
Kim Cooper . 2025-05-15
MORE AT Google
Food decent but it too half hour to receive our food. I always feel 20 mins should be the limit.
Steve R . 2025-05-15
MORE AT Google
The waitress who appeared to be the most senior was brilliant and attended extremely well with an unimposing but attentive manner. Good food plus we were able to benefit from the Prezzo offer.
COLIN CLARKSON . 2025-05-12
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I had a lovely time at this restaurant, my server was named Ellie. She was very polite and served with a smile on her face
ellie davey . 2025-05-11
MORE AT Google
Went for a dinner recently, couldn’t recommend enough. Great range of dishes, good atmosphere - will return very soon.
Adam Bliss . 2025-05-09
MORE AT Google
Great attentive service, friendly staff, would definitely return.
Paul Bliss . 2025-05-09
MORE AT Google
delicious food, great atmosphere, I recommend
Bogumiła Łempa . 2025-05-09
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We came as a family and had a lovely time , service was brilliant and food was delicious 😊
Agnieszka Dworzynska . 2025-05-09
MORE AT Google
I use to go frequently to the restaurant, love the service I receive, the waiters and waitresses are very kind and the food is sooo lovely!!!
Carlos Serna . 2025-05-09
MORE AT Google
Went with my family for a dinner. We had a such a lovely time at Prezzo in Rayleigh. The food was so tasty and truly Italian! Service impeccable! Will be returning soon.
Beata Mytys . 2025-05-09
MORE AT Google
Food was very bland, not sure what the meat substitute was in the vegan bolegnese. The server asked the chef who said it was lentils. It definitely was not lentils. Service was very poor! No-one bid us farewell. Prices are extortionate. I was emailed a 50% off food voucher, didn't work!
Anita Aggarwal . 2025-05-09
MORE AT Google
A friend and I stopped here for lunch, what a nice surprise we had, nice relaxed atmosphere fantastic food a little drink as well. Staff there welcomed us and made us feel at home. It was unexpected, the staff were so friendly and chatty they me us feel like we ate there all the time. I don't usually put up recomendations but they really stood out and made our lunch a little more memorable.
Steve Boyden . 2025-05-08
MORE AT Google
Food was amazing, atmosphere was great. Service was okish, the waitress wasn't much help.
sindy launder . 2025-05-07
MORE AT Google
Went for lunch Sunday afternoon . Not many people in the restaurant. Seated quickly but table wasn’t laid and dirty the restaurant as a whole is very dusty . Varnish on the table edges virtually gone just looks run down . Service was slow . We had starters of squid and my partner had the arancini which were both piping hot . When it come to the mains I had the spicy one large and my partner had Tuscan bbq chicken . The pizzas wasn’t very warm and tad under cooked but being British we didn’t complain . Also my large pizza was smaller than my partners normal size pizza so not sure how that works . Anyway it was all very average for £68.
DARREN AUBREY . 2025-05-06
MORE AT Google
Food was tasty, but could have been hotter. The service was very good. We visited when it was a very hot day but the air conditioning was on at a very cold setting and so the restaurant was too cold.
Gillian Sutherland . 2025-05-04
MORE AT Google
Returned after 1 year due to poor service/food. Had a 50% off voucher so gave it another go. Service excellent food very nice bigger portions, very satisfied will return. Shout out to Dara our waitress superb service
The Swan (Swanny) . 2025-05-03
MORE AT Google
Decor is dark is not well lit. Food was cold and had to be sent back, wasn’t much hotter the second time. The staff are lovely but maybe could have checked the food was ok the second time.
Katy Bodman . 2025-05-02
MORE AT Google
Excellent service from our waitress Millie, very polite and friendly. Great food overall great experience definitely come here again!
Eloise Olley . 2025-05-02
MORE AT Google
Was very disappointed with the side of salad we received. All it was was a bit of lettuce and some dressing for £4. Won't be ordering that again. Apart from that a very enjoyable evening
Maureen Green . 2025-05-02
MORE AT Google
My wife and I both had wonderful pizza as part of the special price deal. We also each had a mini Caesar salad which was wonderful. The service was superb even though the restaurant was full. Thank you so much
Gareth Evans . 2025-04-30
MORE AT Google
The food was amazing! I will definitely be coming back every month or so 1 desperate to try the pizza next time! Thank you
Kelsey Baker . 2025-04-29
MORE AT Google
Waitress that served us was so perfect and so attentive, really chatty. Suggested some great drinks and different food items. Made us feel so welcome and comfortable.
Poppy Niblett . 2025-04-29
MORE AT Google
Excellent value. Despite the restaurant being very busy we were served quickly. Food was lovely.
Mary Draper . 2025-04-29
MORE AT Google
Service was extremely slow, we cancelled our second drinks order as it took too long. £11 for a glass of wine is an absolute joke!!!
Keeley Barton . 2025-04-29
MORE AT Google
Excellent food & service on a very busy day at Prezzo. Well done to all the staff especially Isabell.
Tracy Kinchin . 2025-04-29
MORE AT Google
Food is always very good unusually service was very poor had to wait some time I had go to the service counter to place our order. Once placed service was very good as usual.Staff very good as they normally are. Date of visit 27/4/25.
Joan Etheridge . 2025-04-29
MORE AT Google
Food was great, served promptly and hot too, atmosphere was good and not too noisy but in the end the server could not get my 241 offer code to work even though they'd read the code straight off the email on my phone, apparently its a 'common' problem, only fix was to sign up to another offer and use the new one which meant that didnt get to use the last valid code and now i cant use the new one again either as ive already use it !
David R . 2025-04-28
MORE AT Google
Lovely evening catching up with friends. Good service and food nice. Asked for a jug of tap water but only brought a glass to table so had to ask for refills.
Sharon . 2025-04-24
MORE AT Google
Great service from Isabelle, she was very friendly and we didn’t wait for anything.
Paul Blower . 2025-04-24
MORE AT Google
My friends and I had a very enjoyable time with plenty of tasty food, good service and relaxing atmosphere.
Krystyna Jesty . 2025-04-23
MORE AT Google
The Waitress sat us down and advised us of the Easter menu. I said I had a voucher and can I use it. I was advised I could. We ordered. Main dish came up before we had received and eaten our Starter. On receipt of the bill I was advised I could not use my voucher. I will think twice before booking at Prezzo again
Bev Piggott . 2025-04-23
MORE AT Google
Thank you to Isobel for being a great host. Always a pleasure to eat here, to be honest there's nowhere else in Rayleigh hight street I trust.
Abbie Hunter . 2025-04-22
MORE AT Google
Lovely evening at Prezzo. Isabelle was a lovely friendly waitress. Thank you
Alison Peirce . 2025-04-22
MORE AT Google
I Went there for my Birthday and I Was very disappointed The service was very slow and had to find someone when ordering drinks. Had a long wait for the food and to be honest the pizza had way to much tomato paste on it and the big chunks of chicken just thrown on completely put me of it was very doughy and not cooked enough it had no flavor Would not recommend or return back there
Amanda Lowry . 2025-04-22
MORE AT Google
Great experience, our server was Isabelle and she was excellent. First time here and will definitely come back again.
Katie Allard . 2025-04-22
MORE AT Google
For the first time ever I was disappointed with the service and and the food. The food was cold the service extremely slow. The meals were small and the restaurant run my rude individuals
NIkki Chapman . 2025-04-20
MORE AT Google
Food is good. One of the managers was rude..the waitress that looked after us was lovely..very very helpful, cheerful and polite..I am still waiting for a voucher for 30pound that I could not retrieve on my phone!
sandra sangwin . 2025-04-19
MORE AT Google
Not made aware Prezzo was cashless until after the meal and asked for the bill. No signage event anywhere or advertised. I do not support a restaurant that operates in the UK that does not accept UK currency. As such I will not be visiting again
Paul & Jan Musto . 2025-04-18
MORE AT Google
Always good food! As always though we ordered a dish of olives at time of drinks order, twice had to remind the staff! Olives should be served with drinks not with main meal! Perhaps inform the staff! No other problems. Decent delivery if lovely food.
Carol Simpson . 2025-04-18
MORE AT Google
Lovely places as always - prices are increased a lot! £8.25 for a small portion of cheesecake. However, Taster Card did the trick with 2 for 1 on all food.
Caroline Dudbridge . 2025-04-10
MORE AT Google
Had a wonderful meal with my daughter-in-law & granddaughter aged 11 - it was a special occasion. We wasn’t disappointed we all enjoyed our food, especially the desserts. Staff very friendly with genuine smiles. We left feeling full and satisfied. There were a lot of other diners on a Saturday lunch time.
Jennifer Littmoden . 2025-04-06
MORE AT Google
Had a lovely meal Friday lunchtime. Food and service were lovely. Clean and great atmosphere.
Kell Sweet . 2025-04-06
MORE AT Google
Awful. Burnt pizza. Very, very salty. Sent back but didn't improve.
Keith Norgrove . 2025-03-30
MORE AT Google
Expensive, waited over hour and a half for a mediocre pizza
Stephen Fenn . 2025-03-22
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We had a family meal at Prezzo Rayleigh. Overall the food was nice, my sticky toffee pudding wasn’t cooked very doughy. The service could be a lot better a couple of staff were poor could do with more training. We said we had some Tesco vouchers to waitress and asked for bill instead of bringing the bill she bought her machine and started scanning our vouchers I asked if we could see bill but said she has to scan vouchers first I said how are we meant to know how much our bill is then ? It spoilt our evening as it took over 30 minutes to sort out.
Jane Woods . 2025-03-16
MORE AT Google
I've eaten here before (years ago) and the food and atmosphere was nice. It wasn't hugely busy for a late Friday evening, but the whole feel of the restaurant was "grim" Food took 30 minutes for starters and almost hour for main. Food was inedible, cutlery was dirty, a hugely disappointing experience for us both so made a swift exit. Stopped off for food elsewhere on our way back! Such a shame but never again!
Mille H . 2025-03-08
MORE AT Google
Very happy with our lunch experience
Sylvia Connell . 2025-03-05
MORE AT Google
Had a very enjoyable meal, friendly helpful staff, highly recommended.
Bryan . 2025-03-03
MORE AT Google
We were very disappointed with service on 16th Feb. We were waiting for everything, needed to ask for everything from new cutlery after appetizer, 1 meal for one of us (probably forgotten) , Parmigiano cheese... it was not busy restaurant as there was just 4 tables with customers. After meal we waited for somebody to ask for bill.... we have to go to bar to pay as nobody came to check on us. Completely different service and experience then Chelmsford Prezzo.
kristyna Liberdova . 2025-02-22
MORE AT Google
Great food and lovely friendly staff. Had not realised it was the last evening of school half term holiday and it was full of families with young children and extremely busy. The wait staff seemed to be run off their feet but were really friendly and served us quicker than expected given how busy it was. Calamari was amazing and the black forest sundae for dessert was delicious.
P3 N . 2025-02-22
MORE AT Google
Service wasn't very good at all, even though it wasn't that busy, with long waits unnecessarily. The food was really good but the prices were too high, comparible to a an independent higher end restaurant.
Ellis Hicks . 2025-02-18
MORE AT Google
Not a problem with quality of food or service, yes a bit pricey but you get what you pay for these days but OMG no cash accepted. This could’ve been so embarrassing and unfortunately that’s put me off. Maybe the Bank of England should reconsider rewording the notes, crazy world. Sorry Prezzo, I think you need to reconsider, maybe a contributing factor towards your restaurants closing down
Tracey Brown . 2025-02-13
MORE AT Google
It was chaos. Staff running about and then standing around at the bar wondering what to do. It took 50 minutes for us to get our drinks order (which was wrong), our starters came out five minutes after but they forgot one. We then waited another hour for our main meals. Inbetween the starters and main we ordered some more drinks which took 30 minutes (even though we could see them being prepared on the bar). One of our party left to get a take away as the mains took that long. The waitress was apologetic and when we asked for the bill she asked if we had any vouchers! I pointed out the terrible service we’d had, and that maybe they should be offering a discount. She went to manager to find out. 20 minutes later we got our bill. They did take money off but I would never ever go back. It was a disaster.
Keeley Robinson . 2025-02-01
MORE AT Google
Food was nice but not much chicken for the extra £3. Drinks are quite expensive. Service was excellent and so added the tip to my card payment. Note, card payment only at this restaurant. Music was a little loud for my taste and not really necessary.
Malcolm Longhurst . 2025-01-24
MORE AT Google
Food OK, but nothing special considering the price, plus our table had to wait a long while before the food arrived. Also, it was uncomfortably cold inside while eating the meal. Very unlikely we would return.
Patricia Bullock . 2025-01-18
MORE AT Google
To say something is very wrong would be an understatement. My friends and I have eaten at this particular Prezzo for years, and never usually had problems...however, recently things have gone rather wrong. The order sizes have shrunk, especially the pasta dishes. We usually order the spaghetti carbonara with added chicken....it used to come in a lovely large dish and now it's a tiny portion with 4 or 5 tiny bits of chicken (which for an extra £3 is ridiculous). But more worrying was the serious lack of communication between staff. I understand it's a busy time of year, but the restaurant can only get so busy as there are only a set number of tables. So surely the staff should be able to handle it at it's busiest, if not then management need to restructure their staffing needs. On our last visit for example, we waited 45 minutes for our food, and when it came the waitress bought our desserts before our mains....took them back....then we waited a further hour for our mains to finally arrive (que the disappointment in the tiny carbonara) then a further hour past whilst we waited for our desserts which they had tried to serve us previously....in the end we told them to cancel the desserts and asked for the bill so we could just leave. The table next to us were having the same problem and also decided to leave half fed. £50+ it cost me for the privilege of two tiny dishes and a couple of fruit juices over the time span of 3 hours of waiting.....and it then took 4 staff members just to sort out our total and give me the bill. But sure, take my £50 I guess. I sincerely hope things improve.
Tidgy Pud . 2024-12-18
MORE AT Google
Ordered online - £42 for a cold pizza and wrong pasta order. I've always been loyal to Prezzo but this was really poor. The pasta dish arrived cold and wrong, so it went in the bin as it couldn't be reheated again. The pizza and garlic bread was stone cold, again it had meat on the top so it couldn't be reheated again so we shared it, cold. Really really disappointed and will not make the mistake of ordering here again.
James . 2024-11-09
MORE AT Google
Reasonable food. Pint of Lager £7:20(ish). Draw your own conclusions
G Lidders . 2024-10-24
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If I was you don’t order it because it was supposed to get here 1 hour and 45minutes it’s bad why take orders if you can’t deliver them in the time it’s ridiculous but the food is amazing but don’t order it.
jean h . 2024-10-16
MORE AT TripAdvisor
NEVER eating their food again! Came here for the first time and took a very long time to get a drink or order food. Was served mouldy raspberries that were placed so that you couldn’t see the fur underneath. Ordered a takeaway to see if it would be better, was served bacon in a veggie burger! Useless chefs!
Alex Bourner . 2024-09-29
MORE AT Google
Used to visit once /twice a month when it 1st opened, was always a busy,good food and atmosphere . We've been back occassionly In the last year, but Rayleigh has some very good independent Italian restaurants and Prezzo sadly is NO competition! Wife and I booked with short notice Sunday and I wished we never bothered! 2.30pm and the restaurant was empty apart from us and 2 other couples ( odd) long story short - NO atmosphere, service slow ( although staff friendly ) both mine and wives meal arrived stone cold - had to flag this with the waitress after trying to find some warm pasta underneath- waitress asked if I would like mine "warmed up a bit " ? I asked for a a fresh one please, which was agreed and in less than 10 mins it arrived . My dish was OK, a little bland but hot and edible , I ate my lunch , but we then waited and waited for the bill , another waitress appeared and took payment , as we left at 3.30 prime time, the restaurant was deserted , no staff apart from the young waitress ! Soo a big disappointment and a shame for an , nothing special , no atmosphere- shell of a place it used to be ! No wonder big chains are struggling , they no longer care and Given up trying ! I have complained to Prezzo and they do not reply or care ! Another chain gonna go bust ! and deservedly so !
Steve Edwards . 2024-09-10
MORE AT Google
we always loved the food but today with an hour wait and hardly warm food it really wasn't great .
teresa . 2024-09-09
MORE AT Just Eat
Was so greasy, tasted like it had been reheated, not the best meal
Janet . 2024-08-31
MORE AT Just Eat
3 piece strips were over cooked and hard. Chicken burger was dry. We was promised a part refund but never got it. Never buy again
Nigel . 2024-08-20
MORE AT Just Eat
Food was nice service is great but I will never support card only businesses so I won't return
Kevin Burt . 2024-08-01
MORE AT Google
Visited 27/7/24 at 1915 The older brunette woman with the black and white top. When we first arrived I noticed she was slurring and talking to a male member of staff like rubbish. The male member of staff then told me and my son to wait for a table to be cleaned so we did. This woman cleaned the table about 15 minutes later so we sat down. She then said loudly ‘ERRRR I DIDNT CLEAN THIS FOR YOU’ again slurring like she was drunk and looking me up and down like I was a problem. Absolutely disgusted at her behaviour. She even asked one of the young blonde waitresses what I was doing. Never have I been so embarrassed by a jumped up jobs worth who seems to be on the booze while on the job. I walked out and I will let EVERYONE I know to never EVER bother with that place. The woman needs sacking and a lesson in customer services before ever being allowed to work with the public again?! ABSOLUTELY VILE!!!!
Carley Morgan . 2024-07-29
MORE AT Google
fantastic thanks very much. Recommended
Derek . 2024-07-27
MORE AT Just Eat
Our meal was hot and very nice. Thank you. Will definitely order again.
Rosemary . 2024-07-26
MORE AT Just Eat
Stale buns and brown lettuce on all 3 chicken burgers. Very unusual and disappointing.
Caroline . 2024-07-23
MORE AT Just Eat
The best chicken in the land. Always hot and tasty. Wouldn't go anywhere else.
Charlotte . 2024-07-23
MORE AT Just Eat
Never had a bad meal, be it delivered or ordered in store
Danny . 2024-07-22
MORE AT Just Eat
Not happy with the order missing my meal want a refund asap
Jake . 2024-07-21
MORE AT Just Eat
As usual, food was so yummy. So much tastier than KFC. Delivery always early. We must order at least once a month, if not more
sarah . 2024-07-14
MORE AT Just Eat
Amazing melt in your mouth burgers.
Irina White . 2024-07-13
MORE AT Google
Wrong burger was delivered in my meal so not a good review from me this time.
alexander . 2024-07-12
MORE AT Just Eat
Excellent food hot and on time
Antony . 2024-07-12
MORE AT Just Eat
Food was missing from the order and some of the food was cold. I tried contacting and have had no response.
Paige . 2024-07-01
MORE AT Just Eat
What a disappointing meal! As customers of Prezzo for over 15 years, it was the worst meal I’ve had. After waiting an hour, the pizza was chewy and luke warm. The goats cheese and red peppers on top were raw and the base was hard to cut causing me a bad bout of indigestion. The tables were sticky and grubby and the place looked run down. The staff were friendly but waiting time was far too long. I would not recommend this for a good meal any more. 🙁
Suzanne Zammit . 2024-06-29
MORE AT Google
you forgot our beans and coleslaw! otherwise all 👍🏻
cazzy . 2024-06-26
MORE AT Just Eat
Saw a car pull up at around the right time went to the front door but no person got out so, as still within timescale, assumed not delivery. 10-15 mins later order delivered from the car I’d seen - when I said you’ve been sat there a while apparently the address was wrong so had to make phone calls. What a load of tosh - correct address on order so no reason why a computer would change. Food might have been tasty if warm but tepid at best. Sack the delivery driver for a) not attempting delivery
Jan . 2024-06-18
MORE AT Just Eat
The chicken was succulent and very good, food was hot too. Thank you for everything.👏👏
Rosemary . 2024-06-14
MORE AT Just Eat
Accepted my request on changing gravy for beans , delivery driver polite and fast. Quality.
Ted . 2024-06-10
MORE AT Just Eat
Fabulous meal but you forgot mt portion of fry’s
Nigel . 2024-06-08
MORE AT Just Eat
Some of the best chicken I have had in long tom
Anthony . 2024-05-30
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1039 Opinions
Food was not hot rice dishes were tasteless and more like a bowl of mush. Not a good experience and I will not be ordering from this restaurant again. Such a shame as I have used this establishment for over 30 years no longer a place I can use.
1221 Opinions
Nice little pub hide in the corner if you want play Paul with the boys on their way out and work if you want
357 Opinions
Dishes were modified to my preference and collection time was very quick. Would definitely recommend!
43 Opinions
EVERYTIME I order here on deliveroo (yes, why do I keep going back sometimes, because nothing else is bearable around here and this tops it off) They don’t follow your instructions, and EVERYTIME I had subway I genuinely feel like I was going to soil myself, and I never feel so sick. I ordered here roughly like 5-6 times overall and been ill everytime Then again, you’d think I’d take the hint but I just wanted a sandwich that isn’t from a meal deal or my own. Genuinely please do quality checks of your toppings, something IS going on.