Faro Lounge in Lichfield

Really good staff. You know what your're getting. Drinks are getting pricey though

The quality of the food was excellent, however, the service was lacking due to insufficient staffing levels.

Great food, great atmosphere, great staff. Loved it, will definitely come again.

Coffee was small, and rather poor. The place itself is looking just shabby and dirty now rather than shabby chic which I think they were aiming for. Maybe which just caught them on a bad day.

Lovely atmosphere. A bit different from the usual. Really friendly staff, great selection of food for all tastes and diets. Always really good.

Great place, had a brunch here. The coffee was spot on and the breakfast was delicious. No complaints

Amazing place. Delicious food for tummy and eyes. Dogs welcome.

Lovely place, very busy too, tapas just perfect x

Poor. We're not local, so recognised this as part of the Lounge group. We've been to a couple before, which weren't bad. Faro Lounge was not worth the visit. I had a Korean Chicken Burger which was dry and tasteless, saved only by pickled cucumber (the only really flavour). My partner has a Lounge Burger which was again, tasteless (and greasy). My son had a children's burger, which was the thinnest and driest patty I have ever seen. Literally paper thin and black. The male toilets were awful, too. Puddles on the floor and stunk. We ate and left pretty quickly, as the place was full, so very little point raising issue with the youngsters running the place. Definitely wouldn't return. Of the Lounges we have been to, this is definitely the worst.

Lightly spiced chicken breast with house slaw, fries and maple BBQ sauce x2 Friday 18TH October 24. Between 16:00-17:00 My wife and I ordered the above meals and were extremely dissatisfied with the quality of the food, We presume the meals were prepared in advance as the chicken was rock hard and so dry, it was hard to cut and impossible to swallow, this meal was not frehly prepared in my opinion, the fries were cold, we didn't complain at the time because we were with our Daughter and Granddaughter on a special occasion and didn't want to sour the atmosphere. We have used the Faro lounge many times over the Years without any issues, always having a good experience and an enjoyable time. We are not foodies or fussy and seldom do we complain but the food here was inedible and left a bad taste in our mouths (literally) even as I write the morning after. We won't be returning.

Great place to eat, lovely atmosphere. Caters well for gluten free too.

I visited here today with a friend that's vegan. We were so impressed with your menu, so many vegan choices AND desserts too! Food was just delicious! Thank you! I'm sure we shall visit again!

The lady with the dark curly hair was so lovely and welcoming , believe her name was Neve The team couldn’t do enough to make me and my partners visit

Visited with my extended family. Took a long time to be seated, which is ok but we were completely un-acknowledged for a long time by any staff. There is no customer service, order at the bar which is fine. However, my son had some hummus and bread sticks plonked in front of him which looked really unappetising and the sticks were partially soggy, with no word from the waitress. He wouldn’t eat it. I ordered pancakes, was given a quarter pot of syrup and so I politely asked the waitress for more when I could get her attention. She was completely uninterested and told me to go to the bar. Never in my life have I been told to go up to the bar or counter and deal with a food order issue before, particularly as the food had already arrived and would obviously, go cold. No one asked us if our food was ok or if we needed anything during or after the meal. In a rising cost economy, where I have to choose where to spend my disposable income wisely, I absolutely won’t be coming back to an establishment with no customer service whatsoever. Will give this a miss next time, or any other time for that matter.

We were celebrating my birthday so we ordered harissa chicken flatbreads which arrived cold. As we already received our fries which were hot we could nt attract anyone's attention to check whether flatbreads should be hot. As we had another appointment straight after to babysit time was of the essence so we could nt delay with our meal. Not sure if we d eat here again. Also it was quite noisy so it was hard to have a conversation. Not great. Customer service.

Very good atmosphere. Dog friendly so several dogs. Very noisy so difficult to have a conversation.

Changed a little, if its not busy just walk in and find a table. If it is busy then you have to wait to be seated, Dog friendly, very friendly and helpful staff, the food is delicious, shown is Churros, mac n cheese with brocoli, and pulled brisket and rice , very very tasty, lovely actual fresh orange juice, the beer wasn't to my liking, mainly larger. Shame they don't do some reall ales.

Always busy . Food and hot drinks always very good . fast service and really nice staff the lounge is also amazing .

Heading back with the clan we stopped by here for some food. One of the clan recognised the menus from a place we previously visited and we got excited about the food. Yet this experience was very different. We were never given a kids menu but on my way to the toilets I saw them lying on a table and picked one up with some crayons to keep the little one entertained. Placing orders was quite a wait and food took a while to come out. A couple of the orders were wrong which were corrected but that was more of a wait for the clan. Food was not as good as the last place which was surprising in and of itself. It's only when things started to go wrong did we get any attention on the service. There are a lot of other places in the area that I'll be trying when next in the area. I hope this is a one off for this place. A change in chef would be recommended as I know how good this food can be. Hope you have a better experience if you choose to go. Enjoy.

Excellent gluten free menu. Good service, quality food. Nice lunchtime atmosphere. Friendly, helpful staff.

Loved it. We went to this chain in Llandudno, and liked it so much that we found one local to us. We went with friends and everyone enjoyed their food. Service was good. The price is reasonable. We'll definitely do again.

Really lovely friendly pub for families and everyone! Great service and great beer! Dog friendly too..great treats by the front entrance..as Lichfield is a dog friendly place to live..

Great food, nice decor and friendly staff.

Can't comment on the food as I didn't have any, but the coffee was nice and the service was good

Our favorite place, never let us down! Nice vibe, cool staff, cold drinks-just what we needed!👍

Our favorite place, never let us down! Nice vibe, cool staff, cold drinks-just what we needed!👍

Called in for a drink - bit pricey. Good service & a nice atmosphere.

Called in for a drink - bit pricey. Good service & a nice atmosphere.

Quite loud music, doggy friendly

The staff are so polite, the food i had was very nice as they cated for me as i have food allergy which is raw onion.

Great food. I had the Nasi Goreng and the flavour definitely delivered. The staff were quite attentive when they cleared our table relatively quickly after the previous patrons. Very happy

Love the faro lounge, always pop for something to eat when we visit Lichfield

nice food, all made feel welcome including children :)

Can not fault this place. The food is very good (never had a garlic kyiv burger before), the service is always efficient, and the toilets are clean.

Love this place - food is always great we can take our dog who also loves it, they provide him with water and biscuits too! There is normally a small wait to be seated but we never wait long for food or drinks. Staff are excellent and go above and beyond, this is our fave lounge.

Food here is absolutely amazing, tasty and very nice. It tastes incredible and fresh, which wins it a place in my heart. The atmosphere is great, occasionally noisy but not bad at all. Everyone is very kind and lovely too. Siblings work here, so i’m glad it’s such a lovely place. 👍 Personal Favourite is their buttermilk chicken, and the mac n cheese, but the ciabattas have a nice taste too. The fries are absolutely amazing, seasoned nicely and very crunchy. The iced lattes are amazing for when you need a wake up and a fully belly! Always will visit again! ✨

Only had a drink here but would try the food next time

Good good and plenty of room, no rushing very laid back environment

I think it is one of my favourite restaurants during my visit to England. We came twice for brunch and tried different meals, absolutely delicious. I've been recommended to everyone who asks me about my visit to Lichfield. There are so many options on the menu. It's impressive. Vegan, gluten-free, family - and doggy friendly. Loved it! We ordered through the QR, so we didn't have much interaction with the staff.

Enjoyed the experience of the Faro lounge. Friendly staff and good service.

Eating by myself and a first time visit. Made welcome. Ordered at the bar, staff very friendly. Food good although I struggled to finish the Cheese and Bacon Burger with Salad, chips are available with this. Fantastic atmosphere. I would recommend Faro Lounge.

A delicious sea bass after an afternoon with a friend.

We like to come at weekends in the morning for breakfast. It's never too busy, easy to order, really nice food.

Theres a good selection of food to choose from ranging from brunch to tapas. I tried the bang band cauliflower noodles which was nice, but too much chillies and the sauce was a bit over powering for me. As the restaurant was packed my food took ages to arrive and my party got their food before me, so by the time they where half way through their meals I was just starting mine. I dont like that but took into consideration the place was busy Unfortunately I had an allergic reaction to the food which was my fault for eating the chilli by accident. I should of said ni chillies. However I'd still go back to the faro lounge again but try something different. I wouldn't say I didn't like my meal I would of preferred less sauce .

Food excellent, great, friendly service. Nice mix of customers which creates a friendly ambience.

Decent place for a bite to eat when doing out shop

Nice place with nice atmosphere. The food is good and the coffee is nice.

Lovely place an wonderful food 😋

Went for Father's Day, really enjoyed the atmosphere. It's a very artistic, sort of dark interior. Friendly staff, relaxed, kid-friendly, very diverse menu. I would definitely recommend.

Nice food and cool venue. I'm not a fan of the QR code ordering system. Can't ask anyone for water and when the app doesn't calculate the price you have to walk around and ask.

First visit... Very pleasent will go again

Our favourite dog friendly pub in Lichfield! Never disappointed with food or service.

Busy but nice place, we only had drinks,but it was a good atmosphere, family and dog friendly in the centre of Lichfield. Staff friendly and helpful, good service. The menu looked good for food too.

Not up to the usual standard. The table next to us had not been leaned. Food remains left under the table, and the surface had not been wiped from previous customers. Family came in and had to ask for the area to be cleaned. The food was OK and could have been warmer.

Always a good place to meet and eat

Amazing choice of vegan dishes. Had a cauliflower curry which was delicious 😋!

Amazing venue, atmosphere is on point, great for date night, you actually don't feel like your in England anymore, can't fault this place.

Loved the decor and vibe Staff were very friendly and efficient Great you can order at the table via qr code Food was nice poached egg a little cold but i didnt complain it was very tasty! Great choice as a vegetarian Will come back again for laid back brunch with friends

A great place with comfortable seats can get busy.

Great food ,noisy friendly atmosphere.Good cocktails

Food was excellent, I had the pulled beef brisket chilli which was just the right heat and overall a great eating experience. Staff were pleasant and helpful.

Ordered the sticky toffee pudding and it was more like dry toffee pudding vile !!! No sauce

Good food ,cool vibe , the staff are friendly but they all wear vests and have really hairy armpits witch I found a-bit strange

Great food and drink at a reasonable price. Good service and a good atmosphere. This was our first visit, but we will certainly visit here again.

Very busy and rather noisy, but very good gluten free menu, Tapas was lovely.

Love this place, there’s a great variety on the menu to suit all diet needs. And dog friendly too! This is a regular spot for me to pop in for a cuppa or an evening meal with friends.

Our first visit here and we'll definitely be coming again. Very good food and drink, with a wide choice at reasonable prices. Good atmosphere with tables well spaced and plenty of them. Staff friendly, efficient and very helpful.

Chilled out lounge, that caters really well for food intolerances. Prices reasonable, service very good, atmosphere,laid back.

Very busy but dog friendly. Design similar to other lounges and food is familiar but forever same-y if you know what I mean? Nice place but when busy, you might have to wait for a table. Ordering and payment can be done via QR code on the table.

Great food, consistantly good quality.Lovely staff.But too dark to read the newspaper if not sat by the window.

Absolutely beautiful place very laid back lovely atmosphere. Live it in there 🙌

Always a good vibe and I love the bang bang chicken

Quite noisy but nice food and friendly customer service

Enjoyable experience; nice food and drinks, service was good. Nothing outstanding, but would go again.

Nice food and a good atmosphere.

Amazing staff are brilliant food is really yummy and dog friendly

First visit to Faro Lounge for Tapas treat, very busy being lunch time,staff very friendly and a lovely atmosphere, hummus,king prawns delicious,salt & pepper squid came slightly over done but waitress exchange for perfectly cooked tasty squid, enjoyed our visit.

Was over visiting from New York ! I was Born in Lichfield .Went to Faro twice food was delicious great atmosphere love the chandeliers actually went home and made them!’ also think I had some of those pictures growing up that we’re on the walls!!

it was incredibly tasty. I was pleasantly surprised

Incredible food, so full of flavour I will definitely be back again in the day & night! Dishes were presented very well, friendliest staff and prices arent too bad at all considering the food is amazing! Mocktails and cocktails were very tasty. The photos I've added were just some appetiser and starters but the main was brilliant aswell. Really good atmosphere, good music playing but not too loud, very enjoyable night and to top it off there is parking right around the corner from it!

First of all, a special mention has to go to our amazing host Amelia. She was so accommodating and made my birthday breakfast very special with some lovely little touches. The food tasted amazing and was presented well. Lovely cosy vibe going on and was dog friendly which was lovely for us as we took along our Cavapoo. Will definitely be going back again to try the lunch menu. Thank you to all the staff at the Faro Lounge, Lichfield.

Excellent service, relaxed atmosphere, delicious food in good portions, highly recommended

Nice atmosphere inside. Prise wise was as okay

Only had coffee.. but... it was full and everyone else was enjoying their food.

Tried to get into this place today for lunch. The man at the front very rudely told us to wait by the sign: " Wait here to be seated" sign. He said that there was a queue, there was not a single other person waiting to be seated. His attitude and the way he spoke to us was absolutely dreadful! He then immediately told us there was a free table,( of course there was. There were a few free tables) At this point we decided to go elsewhere for lunch and will never return to this place. Such a shame as it looked so nice! There are many other places to choose in Lichfield, don't choose this one! Interesting to note there are other reviews that have similar complaints.

First visit here, the restaurant was really busy but we were quickly seated at a table. You have to order food at the bar and we thought we maybe in for a long wait but the food came out really quickly and the food was really nice and couldn't fault anything. Staff was really good too, if visiting Lichfield again would certainly return.

There are lots of veggie options, I had tapas it was excellent. We were served quickly and didn't have to wait long for food. I love the cosy decor and comfy seats.

Absolutely delicious. Will definitely be returning :)

Looking at the menu at the bar. Asked can I help you and as I didn’t answer straight away, sulky bar man with bad attitude walked off and wouldn’t serve us.

Not a place that you could recommend food was very expensive normally I leave a tip but felt this place was over priced rubbish I will not step foot in here again

Average food, and which you have to order at the bar.

The atmosphere was great. The staff were very friendly and chatty. The food was absolutely delicious. I would like to give a big shout out to George the chef, he was highly experienced and passionate about the delicious food he cooked and catered for our every need, nothing seemed to be too much trouble for him!! Absolutely the best meal we have had in Lichfield Highly recommend visiting this cool place. 😎

Nice decor, quick service very busy and a lot of dogs but to be fair all but one were well controlled by owners.The one who wasn't was asked by a member of staff to either control the dog or leave ,the person left .,so we'll done to that member of staff.

Such a lovely venue. The hard working staff are extremely polite and engage in friendly conversation with customers whilst delivering exceptional service in a bustling environment. Brunch today was delicious as always. Would highly recommend.

Brilliant place, been several times. Quick and tasty food, and the staff are very polite as well.

What a quaint place very popular Had to wait for a table not for long! I had the full English good quality produce my brunch buddy had the loaded eggs with Salmon got the thumbs up! Good coffee staff lovely

Awful experience Honestly. Poor management.

Absolutely appalling. See my Google review. Nobody there is answering My calls or email. It will be the review about the ganged up bullying and seclusion in a quite innocent and fair matter on my behalf, that can be proved, if they watched their cctv!! If they don't have good management that can even try to be interested in a single complaint, why bother spending your money here.

Good food, great staff, nice ambiance. 2023: has become quite expensive. Still a great place but disappointed at paying £20 for a burger and a pint!

Enjoyed a delicious meal with family on the way to the panto. Unfortunately some of our group were left waiting a while for their meal