Family Place Kebab House in Bristol, City of

Realmente mala experiencia con este lugar. El pescado estaba quemado y seco, las patatas fritas no se cocinaban correctamente y la tarta de queso por la que pagué 3 era tan pequeña que tenía tres cucharaditas.

El personal deshonesto me timó. Me cobraron demasiado Pide cuatro brochetas de pollo. Me cobraron 20. Cuando pregunté cuántos pinchos para un XL se quedaron 9 y 5 por un pequeño. Entonces, ¿por qué estaba pagando 20. Lo intenté pero no me pudo estafar. un MEJOR KEBAB 100 metros por la carretera es mejor! ! ! ! ! ! ! ! ! !

Ordené a través de sólo comer para ser entregado. Hay muchos lugares en Bristol para comprar Kebab y pollo, algunos pobres los han tenido excelentes. Éste. . . . Uno de los mejores que he tenido recientemente. La entrega se presentó 30 minutos antes de lo indicado y la comida aún estaba caliente. Pedí un Chilli Kebab grande y 4 x trozos de pollo y una lata de bebida para compensar la entrega. El Kebab se cortó en rebanadas más gruesas que me gustan y, aunque pedí a las 5 pm, y posiblemente hubiera sido el primer kebab que cortaron el soporte, era de buena calidad. Mucha ensalada y una buena salsa de chile. El pollo, 4 buenas piezas, todas calientes y no secas, y con una gran piel sabrosa. Muy buen pollo. ¿Ordenaría de nuevo? Sí, tanto para un kebab como para un pollo.

All well and good it's came to the point I have had to leave the review after multiple times of ordering, the chicken has always looked like & tasted like it's been left there a few nights half the time I leave only once it's came and been fresh!

This place was good but when I ordered my food was given the wrong stuff and charged incorrectly. Poor food hygiene. I would definitely say give this place a miss.

Vile cold food over an hour late. Phoned to ask where it was and was told it's stuck in f****** traffic. Avoid.

Lush food but was cold when arrived

Lush food but was cold when arrived

Food was terrible this time old and dry as a cardboard guys you need to take care for regular customers

Lush food but was cold when arrived

Cold and hard chips, tough chicken nuggets and bland pizzas

Cold and hard chips, tough chicken nuggets and bland pizzas

Food was terrible this time old and dry as a cardboard guys you need to take care for regular customers

Brill, always order from here, love it.

I ordered 1 lamb donor wrap with salad and garlic mayo, 2 cans of 7up, 1 portion of cheesy chips and 1 portion of strawberry cheesecake. I placed my order at 18:36 And was told the delivery time would be at 19:25. I received a confirmation email stating this also. My order didn't turn up until 19:45 and the cheesy chips were not in with the rest of my purchase. I have tried contacting the restaurant to enquire about the delivery and also the missing item and there has been no answer. I will continue to contact the restaurant until this is solved.

I ordered 1 lamb donor wrap with salad and garlic mayo, 2 cans of 7up, 1 portion of cheesy chips and 1 portion of strawberry cheesecake. I placed my order at 18:36 And was told the delivery time would be at 19:25. I received a confirmation email stating this also. My order didn't turn up until 19:45 and the cheesy chips were not in with the rest of my purchase. I have tried contacting the restaurant to enquire about the delivery and also the missing item and there has been no answer. I will continue to contact the restaurant until this is solved.

Good food and quick delivery. Pizza was really nice.

I ordered it with meatballs and it come with mushroom instead and I hate mushroom which out my off my pizza

Great food fast delivery but forgot kids meal chicken nugget and chips 😔

Great food fast delivery but forgot kids meal chicken nugget and chips 😔

Very good service .and no kebab gut the next day .

Food was lovely but nearly a hour late delivery

Very late, cold and rubbery I was told on the phone they sent out new food but clearly it was the same food as it arrived 5 minutes after I complained it was late. Just really bad service never order from them again . Shame used to be quite good 💩

Is saying food was delivered 20 mins ago and still not recieved food.there now a hour late DO NOT USE IF YOU WANT YOUR MEAL ONTIME OR SHORTLY AFTER AS IT WONT HAPPEN They been a hour late 2 nights running Will not be using again

Food came 45 mins late and when arrived was freezing cold, had to microwave everything. Ordered a burger and the bun was soggy as if water been poured all over. Had to contact reataurant twice and was not even offered money off. Will never use this take away again

Late, food was cold and tasteless would never use again Cheers

Never had problems with Family Place before. But food was twenty minutes late AFTER they added an additional twenty minutes to the original delivery time. Food quality however was as always great. They missed an item off our order and I am yet to have them answer they phone so we can be refunded for said item. Disappointed.

Top grub and deliverd before time 👍

Food took half an hour longer theneed quoted. Was OK but had better.

Was late on this and another delivery but when contacted them.manager did deliver food straight away and apologised Really hope this is just due to a busy weekend As the food is amazing

got a pot of sauce wrong but was lovely regardless

Didnt even come so never ording again

Wonderful takeaway, one of my favourites in Bristol. Helen Knapp

Food was nice once it actually arrived.. Almost hour late, and when we rang up the restaurant after they were 40 minutes late, they sent it out.. A long wait of nearly 2 hours in total.. With no apologies or warnings.. At least the food was nice and warm..

Very nice. Was a little bit later than stated but I rang up and they said it was on the way and it was, 2 mins later it turned up. Really nice kebab! Thanks.

Missing item from order and took 30 mins to redeliver!!

Good food with super fast delivery

The food arrived 10 minutes earlier! Staff are always lovely too

Always get frin here amazingfood always

I order from this Kebab house almost every week because of their usual excellent service and food quality, not to mention great timing but this time has let them down,food arrived around 30 minutes late and the driver was not very polite , did not even receive an apology that's the least we could have received as we are regular customers. They have been late in the past and another driver has apologised and gave us a Free pizza for our trouble which was nice and considerate of them. I hope this was just a one off problem as they are usually a great Kebab shop.

Onion rings were burnt and the chips were cold to the point they were hard in the middle. The order was 25 minutes late and when it eventually got here the delivery man was extremely rude. Used to love this place but the last few times we've used them the service has been terrible. Won't be going back from now.

Donor meat was severely burned, all food was freezing cold and arrived 30 minutes late. !!

Waited along time for the delivery chips were cold and like rubber

Didn't deliver it. Shocking. Do not use this place.

Food arrived stone called its in oven warming up joke will never use agai

Gutted that r usual pizza had none or hardly any BBQ sauce on tonight! But I will come bk cause it's normally the best pizza!

35 minutes later than it said, food quality was poor, cold and didn't taste good. A view of me and the 3 people who ate with me.

45muinuts late!! not still not here!!!! Rang restaurant and when they answered they said its on the way 20 minutes ago!!!

Chips were very cold and tasteless

Food was an hour estimated delivery time but was on time, chips were cold and strawberries on cheesecake were still frozen.

Would be nice to have a delivery on time

Always great and proper char-grilled kebabs!

Food was 1hr late. Chips soggy and horrible.

Food was delivered on time and lots of it would order again

Very good food would order again

Delivery driver said he was ringing and knocking on my window but don't see how he was as I'm a upstairs flat I advise people not to use the take away place again this is the fourth time having problems i rang the shop and the person who answered was getting mouthy down the phone I must say no manners what so ever I am never ordering from you again

Absolutely amazing food will order again

Never had cold food delivered before and we order take aways often because we work long hours . So we tried this place to see what it a be like and we will never ever order from here again our food arrived cold so I binned it as I was too tired from a long hard day at work to phone up and say something and have to wait longer for food again ...

Very nice food, lots of it but takes a while to deliver

Usually we have no problems with delivery time, very quick and normally before the time they state. Last night they were 30 mins after the stated time. But the food quality is always great.

Delivery took ages, waited for food 1.5h, food was cold and had to go colect it as driver was to lazy to bring it to the door.

The food was nice, and the delivery time was pretty good for a Sunday, however, the missed two items off the delivery and when I tried to ring them no one answered.

Great food as always. Delivered before time stated lovely and hot and polite friendly driver

Didn't bring the right food I ordered

The food was delivered on time and was delicious, I order from them every time.

Rank. Won't be using you again thanks. That wasn't garlic mayo it was watery and something smelt fishy which is odd for a chicken kebab!! Used to be a decent takeaway, what happened?

This is a brilliant takeaway! Delivered in very quick time. Food was delicious and very hot.

Food wasn t bad.delivery a bit late

Food was slightly late. Food was nice but ordered a bottle of Pepsi to be sent diet coke

The pizza is just perfection..alway good...If you like garlic cheese bread your in for a treat. The kebabs are very good. Would highly recommend family place kebab house as I have never been disappointed with my orders over the years.

Just called this restaurant from my previous order last night, for the guy to be very rude and Arrogant, I was calling to make another order due to it being wrong last night and not being able to eat the food, asked for no ONION OR TOMATO, but was covered in it, also the order itself was wrong, gave me chicken shish instead of lamb shish. Didn't end up making another order due to the person on the phone being so rude.. I will be visiting the store, NOT a happy customer!

Fantastic take away. Only thing that could of been better were that the drinks should of been colder.

Over half an hour late and cold on arrival

our meal arrived 45 minutes later than quoted. the pizzas were cold, dry and tasteless. I do not recommend

The meat wasnt crispie enough but still ok

Delivery driver was rude & aggressive

Great food really quick delivery Would definitely use again

Nice food. Very quick delivery. Love this place.

fab food .will defo order again from this take away

To be honest I'm not that happy with this delivering got the wrong Pizza And wrong toppings Plus it was squished and delivery was late don't think I would be ordering from here again

they're losing on quality these days and delivery time takes more

Very nice always order from here and never had a bad meal yet

Great food as always but i didnt get the chips that was part of my order!

He got lost. Took him 15 more minutes. Potatoes small portion.

Very straightforward. Lovely meal

Always good food from family place, only last few times I've noticed portions are getting less.hardly any salad on my kebab and wraps are so much smaller than usual. Apart from that lovely food and always early or on time .

Totally ignored my special instructions. Kebab was edible (Just). The chips were savage! They were definitely microwaved!! Way too hot and soggy to be fried. Would probably never use again.

It said it will come 5 minutes to 9 and it come earlier witch I'm impressed about because normally they take quite long but tonight was good quality thank you ❤️

I didn't get my drink with my order, and the extra dressing I asked separate, they put it on the food!

Food good part from lamb bit burnt

Never let us down never going to any other place the food is always good and the service is brilliant

Me and girlfriend ordered chicken that we had a few days ago, only problem was we asked for boneless pieces which we received last time, was ignored. The chicken we received was inedible and given to the dogs, chips weren't as good as they usually were, very disappointing. :( very fast delivery though.

Best chicken and chips in Bristol

Chips tasted microwaved. Kebab meat was very dry. Chicken did not taste like chicken

The food is fantastic they have never let us down the delivery guys are always friendly I'm never going to go anywhere else

Food was lovely...FORGOT my can of Coke again tho

Wouldn't order again, ordered a lamb/chicken shish.. Couldn't even swallow The lamb was far to chewy also asked for garlic mayo.. If I even had any it wasn't even noticeable

Chicken doner meat is the best iv tasted in so long,delivery time was amazing came 20 mins before expected time,was very please with the service and the food was actually hot when it arrived unlike most places,very happy would recommend!!

Always quicker than the expected time. Food is always perfect.

The fried chicken was chicken pieces with a tiny bit of coating on but looked a few days old. The chips were also very rubbery and definitely cooked once then cooked again and maybe again after that! Very greasy and just ugh. Won't be using again, will pay the extra and go to champions.