Fairfax Restaurant in Maidstone

Came for a birthday meal. Lovely three courses. Great views. Wonderful staff, led by William, very friendly and attentive. Made.hs feel very.welcome

We went today as a family (baby, parents, auntie and grandparents). We had the roast dinners. The beef was rare, and I didn’t mention it to the waitresses, but they were so attentive, they realised and cooked my beef for longer. All the staff were amazingly good, for which we are grateful. The food was tasty and we would recommend it. Thank you to all the staff.

We came back in October 2023 for a small family gathering and had the roast, which was shockingly horrendous and we were refunded. After hearing so many positive comments from friends and family recently, we decided to attempt the roast again… and I am so glad we did! We had the roast ham and roast beef, both meats were cooked to perfection. Roast potatoes and vegetables were plentiful and we loved how they were served in sharing bowls. The Yorkshire puddings were delicious and the broccoli cheese was just divine! On this occasion we were too full for a dessert. 5 stars to the chef! It was delicious and restored our faith in returning!

We were staying weekend in holiday cottage in the grounds which was lovely. Unfortunately low point was Sunday roast in restaurant, having eaten here before we expected a good meal. Firstly the veggie option was below par - literally a piece of sweet potato in puff pastry which didn’t seem to have any seasoning or other ingredients. The meat was served first to others on the table but a long wait before accompanying vegetables arrived which meant several people had cold meat. Other than that the service was satisfactory- just a shame it was let down by issues that could be easily addressed

We were staying at Leeds Castle and this was the breakfast included in the price. We also tried dinner. Good ambiance and superb views over the castle especially at night. Breakfast - avoid the smashed avocado - the poached eggs were solid and the pureed avocado was awful. We send it back. The 'help yourself' cooked breakfast wasn't too bad but, come on, why are you providing stone cold plates??? No plate warmer in sight! Evening meal was overpriced, I couldn't get my fork into the vegetables, unimpressive chicken and trout and we decided to avoid the restaurant for the rest of our stay. A mention for the staff who were pleasant and served us well.

We were with a large family group and everyone complained about something they had been served. The roast potatoes and vegetables were dreadful and extremely salty. At least the head waiter had the good sense to not charge anyone for their main course.Thank you for that. Also very long walk for the elderly from the car park. Must have caught them on a bad night,but certainly won't be visiting again.

I stayed with my other half at Leeds Castle for three days and dinner at the restaurant was excellent. We were very impressed by the service that Meghan and Lauren provided. I asked my other half to be my girlfriend and the staff went above and beyond to provide an unforgettable moment. Many thanks to them for making this moment even more special. In addition to the great food, the restaurant offers an amazing view over the Leeds Castle

We were staying at the castle so booked dinner one night here. Start were attentive and provided great service. The menu had plenty to choose from for meat and vegetarian diners. It’s a set priced menu. Food was tasty. We felt as if we had a long wait between courses but our view is that food was freshly cooked . I recommend booking .

Fantastic service wonderful food. They made our anniversary meal feel special. Would certainly go back again. Brilliant

Booked this venue for an 80th birthday and has been cancelled by the restaurant in favour of a larger private function. Totally unprofessional, and very inconsiderate. Suggested we book for a different date. Can't really change the date of the birthday. Very disappointed

My husband and I stayed at the castle as a way of celebrating our wedding anniversary. The stay itself was lovely. Unfortunately, I wish I could say the same about our experience in the Castle View restaurant. I had emailed the restaurant prior to our stay to ask if we could bring a bottle of champagne to the table as it was a present for our anniversary. I did not receive a reply so we didn’t take the bottle with us. When we arrived at our table there was an ice bucket waiting for us. We asked why it was there to be told that it was for our champagne. I explained that we didn’t need it as no one had bothered to reply to my email. We were then told that the restaurant would have charged us a £27 corkage fee! A few pounds I can understand but £27, that’s ridiculous and we most certainly wouldn’t have taken them up on the offer. We then ordered a bottle of wine and our meal (all part of the package). The lady who served us was very polite and friendly and I have no complaints about her at all. The starter arrived but no sign of our wine. That eventually turned up when we had finished the starter. It wasn’t what we had ordered so we had to have a replacement and, there was no wine cooler. This, I had to ask for. The main course arrived which quite frankly was not particularly pleasant. Both my husband and I had ordered the chicken due to a very limited menu. I ate very little of my dinner. We didn’t complain as it had nothing to do with the cooking of the food, it just wasn’t up to the standard one would expect when dining in a castle restaurant and, considering that the charge for the main course were £24 each, we expected better quality. We then decided to pay the extra £8 for a desert as we were still hungry. I ordered the ice cream; £8 for three small scoops of ice cream was pretty harsh. We also had breakfast the next morning as part of our package. The breakfast itself was lovely but the service was very slow. This was extremely worrying as we had to check out by 10.00 which, in my opinion was too early. The staff, although friendly bar one, take far too long to take orders. We also witnessed a bird fouling one of the outside chairs. This was reported to a member of staff who wasn’t in the slightest bit bothered. I pity the poor guest that ended up sitting on the seat! Overall, a wonderful experience at the castle, grounds and accommodation but very disappointing in the restaurant. A shame, as this really lets the castle down and, for this reason, we will not be returning or recommending.

For such a prestigious venue the experience in the restaurant was very badly let down by poor customer service due to lack of training. Apart from an initial friendly welcome it went downhill. Firstly it took ages to get our drinks and it was very difficult to attract anyone's attention and the restaurant was not full. We also asked for a jug of water to be informed there it was a self service. We ordered speciality salads and fries. The waitress did not notate these. The food and drinks were very nice but the 2 sides of fries never arrived. With no waitresses in sight it was not possible to ask for the missing items. Furthermore no one came to ask if we wanted any more drinks, dessert, coffee. When going to pay the cashier apologised that she was unable to handle vouchers and had to seek help from a manager to resolve. There was a small balance to pay and I handed over a note only to be told it was card only! In summary, please train your staff properly: Advise upfront that it's card only on entrance or better still at the ticket entrance Inform that water is freely available on the side Train staff how to handle vouchers Encourage staff to ask customers if their food is OK or they need anything else

- [x] A beautiful spot with ugly people. I booked a table at this restaurant for my friends for a special celebration. It was meant to be special but sadly we left the place with a bitter taste in more than one way. The food...

Look at the other reviews I think people really misunderstand this place. The view and beautiful and the food is even better. I think a lot of people go into this restaurant expecting a high end 5 star meal however it’s more a casual enjoy...

We stayed on site (glamping) for our 32nd wedding anniversary, and ate in the restaurant in the evening whilst there. We had a lovely meal. The staff were all very helpful, friendly and welcoming and the views from the restaurant lovely. Couldn’t fault the food...

We were staying in the castle and had to walk to the restaurant for our meals. Luckily, we didn't encounter rain. The restaurant is essentially a cafe and, for dinner, the table had been covered with black tablecloths which improved the ambiance. The staff were...

Day 1 - dinner Very limited menu, starters and mains came out all at once. Waited 40 mins for dessert to arrive but gave up and had it removed from the bill. Ridiculously over priced menu, set meal is 32 quid for 2 courses, if...

Fantastic service, staff very friendly and attentive. Food was superb. Great evening out with family. We will definitely be back and would recommend.

Food was average. Beef burger certainly overdone. Service was slow, took 2 hours for 2 courses. Had to keep trying to get the attention of staff. All they have to do is look around for anyone needing something, it's not rocket science.

Stunning terrace and outlook and a decent price at first glance for a three course meal.Enjoyed the glass of fizz on the terrace and our starters were good…asparagus and a pate. But it went downhill badly from there.Both had steaks…fine in themselves but the accompanying...

Despite the view being lovely, the food is inedible. We had dinner and it was pretty disgusting. I honestly wouldn't bother with this place. Try local eateries instead. The external terrace was dirty with cluttered and dirty tables and no care taken in what this...

We stayed at Leeds Castle for our 2nd Anniversary. The room (Windsor) was very nice and a good size. Bathroom had shampoo, shower gel etc that you would need. Bed was very comfortable. We had booked to eat in castle View Restaurant in the evening....

Having done the Segway adventure tour and exploring Leeds Castle, we finished our day with an excellent meal at the restaurant. We were placed at a table giving us a wonderful view of the castle. We went for a 3 course meal and it was...

I’ve wanted to visit this restaurant for years and I’m so glad we did to celebrate my 30th birthday yesterday! It was stunning, the view is spectacular, the food is truly out of this world good and the service was amazing. The staff were really...

What a fantastic and romantic place to go! The staff were incredibly helpful, friendly and polite. The food was amazing, just so tasty and well presented and the view was just stunning. We had the perfect evening thanks to the staff and we cannot wait...

It has a nice view, the bread was fine and the staff were pleasant, though they were very young and inexperienced, and the service was slow. The first thing they say is ‘Good evening, any allergies?’ Some additional training is required. The food was not...

Lovely view of the castle. Some aspects of the meal were nice but others less so, and some comedy moments. I would not recommend this restaurant for an evening meal for people with young children. We were given a colouring in picture (great!) but no...

We had a two night stay here so had both breakfast and dinner both days. The first night the service was very slow and it took way to long before we even got our starters. Our main course choice was fillet steak (£4.00 per person...

Nice restaurant about 10 mins walk away from the castle with a lovely view across the moat. We has both evening dinner and breakfast having stayed overnight. Dinner was good value although the wines are rather expensive although the environment was pleasant and the view...

We received a warm welcome upon arrival and shown to a lovely table with a view, albeit one table back from the from the front, of the castle. Service was a little bit lacking in some ways. No initial drinks order taken and we had...

Lovely staff, the chef went out of his way to accommodate our vegan/veggie needs & waiting staff were very friendly and helpful, plus the food was excellent 😊 Beautiful views of the castle and moat from our table and there’s a terrace which must be...

We had both dinner and breakfast during our stay. For both meals the staff were lovely, very helpful and accommodating. For the dinner we had a table with a castle view, it was gorgeous and really made the meal feel special. All the meals were...

Great meal with delicious food and wine, attentive staff and wonderful view - perfect way to spend a birthday.

Worst fish and chips ever experienced! Batter was the thickness of sliced bread and similar texture soaked in oil. Falsely made the fish in batter look substantial. The fish was very thin deep inside although did taste good after the batter was discarded. Chips must...

We purchased a cheese and pickle sandwich , soup and 2 coffees , the lettuce cucumber and tomato in the sandwich were soggy and inedible , I have had better sandwiches in a service station and they are nothing to write home about , The...

Having booked dinner at the Castle View restaurant for our family of 4 at 6pm, we were excited to enjoy an evening at Leeds Castle - a venue we know and have loved for 20+ years as day guests to the Castle (we live locally)....

Excellent service from all the restaurant and front of house staff. This was our 2nd visit and 1st time in the restaurant for dinner. Cannot fault it at all. The staff were really friendly and nothing was too much trouble. The food was superb and...

Lovely meal with a great view of the castle from our window table. We enjoyed three courses of delicious and interesting food, which was beautifully presented. I would particularly recommend the cauliflower tart and gnocchi. Service was attentive and friendly. This was a super birthday...

Pulled up at the barrier and had a job to gain entry,felt like we were not wanted,got into the restaurant to be told no Sunday roast so had fish,not great,tried to order dessert and was told too late go to the cafe for a cake,won’t...

Super cute restaurant for a romantic dinner - music was low enough for us to hear us talk but also to give a nice atmosphere. Food was delicious - husband had the terrine (chicken and bacon), he loved it; I had the mushroom soup -...

We visited the restaurant during our stay at Leeds Castle. The Caste itself is beautiful and the grounds are maintained to the highest standard. Unfortunately the restaurant and accommodation is another story! I thinks it’s fair to suggest the management needs to take a good...

Christmas meal 2022 with girlfriends at Fairfax Hall, AVOID AT ALL COSTS!! Paid £75 in advance each for a Bernard Mathews cold & dry Christmas dinner, plz see photo, more stuffing than dry turkey, same standard for starter & dessert…went to dance floor, came back...

Shockingly bad meal. 5 mains and the fish options was off with no alternative. Had a corn fed chicken and could only eat half of it. My partner had a steak which ropey as well. Deserts were just slices of ordered in products which were...

First thing might be obvious, but at night the view of the castle is not as good, it is lit in blue. Also we were in a corner table so only one of the party could have seen it if they had wanted to. Not...

We loved our evening here- table of 3 had 3 course menu and the service was excellent. We weren’t sure what to expect given some earlier negative reviews but we were really impressed. Very tasty menu with plenty of choice- all really good, thank you...

Lovely helpful staff at the courtyard cafe. They were out of earl grey tea bags however one staff member Danielle went out of her way to suggest she could brew me a tea from loose leaf instead from the main restaurant if I was happy...

Visited the restaurant on Saturday after a beautiful day at the castle. My mum, daughters and self we're excited to eat as we'd been to the restaurant a couple of years ago and found the food to be fantastic. Unfortunately this time round both service...

As a birthday treat my husband and I recently stayed for one night on the dinner bed and breakfast rate. We ate in the restaurant and were warmly welcomed and served by delightful staff. Our table had the most glorious views of the Castle and...

We ate here last night and everything was superb. The setting and view, the service and the food {which we had paid for in the accommodation package.}. The sraff noticed that we had waited a bit for our mains and were onto it, apologetic and...

This was our first visit to the Castle view restaurant, we will most definitely be coming again! The staff were so friendly and welcoming, anything they weren't sure about, they found out and quickly came back with a satisfactory answer. The food was exceptionally well...

What the young staff lack in experience (plonking my dinner down on top of the wine list - whilst I was reading it!) they make up for with their enthusiasm. Food is very ordinary but well cooked and tasty.

Amazing food! We had only starters and mains, which was amazing for us! The view of the castle is lovely and we could enjoy a romantic sunset. Despite the quality of the food, the crew needs a little bit more of training on timing to...

The view is amazing looking at the castle , the food is very nice but the service is diabolical . The girl taking our order was lovely and although the staff are very nice there definately needs to be lot's of training . Our champagne...

Booked a table for 6 (4 adults 2 children). Arrived 6.30 pm hardly anyone in the restaurant. Ordered and finished first course by just after 7 pm. Following a number of requests from us we finally had out main course served an hour later just...

We stayed at Leeds castle last night and had the bed breakfast and dinner deal. The restaurant was less than half full but the service was so poor. The young staff were friendly and apologetic and also clearly embarrassed- no blame there at all! Goodness...

Amazing view.. Very kind & friendly young staff… That’s where it ends… Not particularly busy at 6.30 pm, yet took forever for our (average) main courses to arrive which were luke warm and too salty to eat. I’m ashamed to say I’ve eaten McDonald’s chips...

What a disappointing visit. We walked around to the courtyard cafe where we decided to sit and eat at the tables outside. We saw a sign which told us to avoid the queues and use the qr code to order our food which we did....

Myself and my partner had dinner here on 06/08/22. We sat outside for drinks before dinner and the view was incredible, so relaxing. We then had a delicious 3 course meal, we couldn’t fault it. Our waitress (Alex) was so attentive and happy to help...

The food was absolutely lovely . Smoked salmon , duck, steak … something nice for the toddler. The service was a bit hit and miss / slow. They took about 30 minutes to bring out our drinks and then we had to ask to actually...

I visited Castle View Restaurant recently and everyone there gets the Royal treatment. Friendly and knowledgeable staff, with plenty of anecdotes and fascinating facts about the place, will serve you beautiful and mouthwatering dishes at great prices, swiftly and professionally 😊

This should be a fabulous dining experience with exceptional view and terrace. Delightful staff but clearly understaffed and undertrained resulting in poor overall service. Had to go and ask for menus only to be given drinks menus had to ask for food menu and on...

We went for our anniversary. Food was amazing, staff were so great. View was spectacular .. totally recommend . The chef was superb!

We were met by a lovely young man who was happy to seat us at a table and offer menus. He explained it was table service. It did not look particularly busy. We waited for about 10 minutes before deciding to go and place an...

If, like us, you ate at this restaurant towards the end of May, and found the service somewhat amiss, don't despair! A return visit more recently was a completely different experience. In May we waited and waited for our main course, and listened to the...

Very rude service, did not allow us to sit on the balcony which was empty as we wanted to enjoy the castle view during the warm and sunny summer day. Nobody asked if we need chair for our baby. Food is average. Not great experience....

Had an average lunch and really disappointing dinner. Accommodation on the other hand is quite comfortable. Grounds and surrounds are wonderful as well.

The restaurant has so much potential but it really disappointed considering. The view is fantastic, the menu is good, the prices are incredibly reasonable and the wine was good quality, most importantly the food was delicious. The service really let the place down entirely. We...

The welcome was lovely and the whole overall service was very professional, the view was amazing, took advantage and took loads of photos outside, the food was great so we'll presented nd tasted delicious from starter to pudding definitely recommend.

We hebben hier lekker gegeten met uitzicht op het mooie kasteel . Er liep wel ontzettend veel personeel rond ,...

Stayed 2 nights at Leeds Castle. Ate in the restaurant 1 night and had breakfast there 2 nights. Evening meal was all good. Set meal 3 courses £32. Ordered the steak (extra £4 on top) Food was really nice but won’t blow you away. Matched...

We went to Leeds Castle as part of a 1-night deal. To help celebrate our 30th wedding anniversary year. We spent our first anniversary at the Castle. Everything was lovely apart from the meal. First of all we was disappointed to find we had not...

In addition to the title, the description of the menu did not match the dish. Ordered a roast cauliflower with sun-dried tomato salad and to my surprise, I was served boiled cauliflower, cherry tomatoes on a bed of leaves The price of this salad was...

This is just about the food only, found at the courtyard. £3.30 for a small portion of chips! At no point do they show you the portion size therefore you purchase blind hoping for the best but this is appalling! The fryer simply shrugged when...

We were a little worried about some of the concerns mentioned by previous reviews, but our dining experience today at the restaurant was fabulous. The food was delicious and filling, with reasonable waiting time. The staff were kind and friendly, and the manager even helped...

Staff were all warm and friendly but we had a sense of some of them not quite grasping basic service standards. I.e it took 3 attempts to get a (expensive) bottle of wine then it came to the table already opened and was poured without...

We had an evening meal on our first night in the B&B rooms. The menu choices are good and the food tasted lovely. There was quite a long wait between our starter and main but that wasn't really a problem for us. Other tables did...

We arrived 5 minutes late for our 20.30 booking. But the table wasn't ready, we had to stand and wait for about 15 minutes. We waited ages to order drinks when the wine came the waitress just put the unopened bottle on the table and...

This restaurant has a wonderful view of the castle in a barn like setting with a lovely outdoor balcony. The Service and food was good....even though several mistakes were made (obviously accidentally) the chocolate nemesis made me totally chilled and happy 😊 😃 😀 so...

We stayed at the stable courtyard overnight with dinner and breakfast included. The restaurant itself looked the part very nice and in the summer you can sit outside with a view directly over the lake to the castle. The food was very nice and well...

We had been here a few times, with differing experiences, but mainly positive, so we chose to bring friends here for a birthday celebration. The booking had to be cancelled and rebooked, due to the strong winds, a few weeks ago. When we arrived, they...

Delicious food, especially the Venison. The staff were so friendly and made us so welcome. Special thanks to Jasmine who was wonderful, even with her broken toe.

Unhurried because cooked fresh. Our compliments to the chef (it, them, those) A wonderful experience which we happened on by a good chance, A most attentive host (Jasmine) who looks after everyone, We are looking forward to the revisit, may stay the night.

This was a Family celebration meal and we could not have chosen a better venue. The food was the very best we have eaten for a long time, with excellent service in a picturesque restaurant. My wife and I had Venison which was fantastic and...

We visited with family & friends from Norway, & found the staff extremely polite & attentive & willing to give a personal response. The restaurant manager Jasmine was professional & friendly and we were impressed with the service, ambiance & quality of the food. We...

They staffed it for the number of diners expected. However, the service was very slow. The front of house staff were working hard, just not very effectively. We arrived at 19:00 and left at 21:30 for a 3 course meal. This was a pity as...

We had a lovely meal here last night the food was so nice,good value for money 3 course £32 set menu but very good selection of different foods and the staff are very friendly our waitress was lovely and very helpful,the restaurant itself look out...

Wonderful meal, the food was delicious and of a high standard. Service was great and catered well for Gluten free. Would highly recommend

We stayed at the castle and were upgraded to the Maiden's tower, which was amazing. The food in the restaurant was really lovely - lots of excellent vegan options - both for dinner and breakfast. Good wine also. We were served by Jasmine who was...

Afternoon Tea bought as Christmas Present to us by our daughter in 2020 but because of the pandemic were unable to use until 2022. The pictures of the room on the website was nothing like the room we were in nor pictures of the food....

We thoroughly enjoyed our stay and felt welcomed by the kind staff at this restaurant. Had a family friendly environment, the menu contained a great variety of choices, and the food tasted delicious! Will most definitely be returning here again!

Ok, so this was simply a great night. We had the festive menu which was limited in places but enough choice to suit most. The food was excellent and reasonably priced. The service was very good and the young staff was very attentive. There was...

We stayed 2 nights at Leeds Castle and we had 2 evening meals at Castle View restaurant. The evening menu is fantastic and we decided to try a variety of dishes during the 2 evening meals to taste as many dishes on offer. On the...

We visited Leeds Castle with friends on Tuesday 14th December 2021 and, having walked around the grounds and visited the Castle to see the decorated rooms, we treated ourselves to lunch at 12.31 pm. The menu was quite limited. Our friends chose the Steak and...

Despite stunning night views and a lovely venue the resturant seems poorly run. Staff clearly seemed out of there depth. We ordered 5 meals . 2 came up and that was it. Had to ask for remainder of our meals. Was offered a drink on...

Attended an evening out with friends one of which has walking and breathing difficulties. The organizer checked prior to booking that the restaurant had good facilities for a disabled person. She was told yes. On arrival we discovered that the wheelchair access to the toilet...

I love Leeds Castle I think it’s good value for money and last year I had one of the best afternoon teas ever BUT persuaded my husband to have one there today telling him it was amazing and it was the worst afternoon tea ever...

The staff where very attentive, especially the lady that served us who double checked with the chef to cater for my gluten & dairy free intolerances. They couldn’t guarantee the chip fryer hadn’t been used for gluten containing items and I was offered other options....

I took my Mother to stay in the beautiful Leeds castle courtyard rooms, to Celebrate her 80th birthday. I booked a table for the evening in the Castle view restaurant. The evening meal that we had was outstanding, and we enjoyed every course .The staff...

We spent the day at Leeds Castle on Sunday and popped into the restaurant for the High Tea, £20 per person. I really wish we hadn't bothered. After being sat down and brought cups and plates and a menu of what the the tea consisted...

I have only just read some of the reviews recently posted here and am glad I didn’t as it might have put me off booking. Our experience was a good one. We had a lovely evening, the ambience was warm ,with good views of the...