Failand Inn in North Somerset

comida pobre con brotes congelados a medio cocer. Errores con opciones y cobrado engañosamente por una comida que estaba mal y de mala calidad. Nunca más

Not 5 stars simply because the prices were higher than advertised on the website, so that needs updating, and it was very cold in there. The staff were very friendly The food was good and served nice and hot Would we return? Yes we would

Staff were brilliant, polite and dead nice. Meal was lovely really lovely. Absolutely recommend the mushroom starter. Not cheap but the grub was so nice.

It was very busy when we arrived....in fact full! But the landlady kindly opened up another room and served us a lovely beer and light lunch. Thanks

Ate at the Failand so many times and always very good especially the Steak and Ale Pie. However on our recent visit we were very disappointed. The pie was very dry, had a very unusual taste , very dark in appearance and looked and tasted as if it had been reheated. Ask if everything was ok with our meals at the very start we couldn’t comment on the 2 x pie meals costing £31! as oly just started to eat. I rang the pub to give feedback and spoke to a man who said he was the owner. He said not prepared to do anything about my complaint so will never return. A great shame

We stayed here in our van and were very grateful for the hospitality. It was a good place to stop near Bristol and on the way to Cheddar. We loved the cornbeef hash and the lasgane- absolutely delicious! The staff were very friendly and we had a quiet night- handily for breakfast there is a cafe just yards away as well. Great stopover and many thanks

Called on the off-chance. Lovely welcoming pub, nice atmosphere and very friendly helpful staff. Food was excellent and service very fast. Will be calling again hopefully 😊.

A real find. Delicious food, charming and helpful staff, great selection of drinks, delightful olde-world setting/scenery - can’t wait to go again!

This is the second Christmas Day that we've enjoyed a fantastic four course dinner at The Failand. Jules and her team work so hard to ensure that your day is special and they certainly deliver that. Well done to the chef's for all the lovely food, plenty on the dish and delicious. We'll be back in the New Year.

Ten of us went. Beef so tough couldn't eat it, every veg was hard, and as for red wine jus, just insipid gravy awful.

Stopped at this pub restaurant last early evening for dinner before work. My food was good, however there were people openly vaping inside the pub and close to where people were eating. Those people vaping included staff members so I presume this activity is allowed! They have signs saying that smoking is not allowed. So why not have a sign telling customers that vaping is allowed? I would not have chosen to eat in this pub had I have known that my food would have to be consumed with the horrible smell of vape. Not to mention that I do not want to secondary inhale vape toxins.

Meet with friends for lunch. Had a lovly home made sweet potato and goat cheese pie. Served with cheesy mash but couldn't taste the cheese. Bit disappointed with desserts as most food home cooked then let down by all bought in desserts

We have had a very good lunch here, several months ago and decided to have a Friday night evening meal. with another couple. The food was excellent and many dishes sourced locally. I had the Steak and Ale pie which was top quality in every way. The Faggots proved a great success with two others and the Sausages completed a very successful meal for the four of us. We were too full up to sample the dessert menu but will attempt this on our next visit. Can I also mention the young Staff who were serving us. Really pleasant and efficient and very ‘switched on’ regarding the food, beer and wine available. An unpretentious, Real Pub with great food and a great atmosphere. See you soon.

great find whilst in the area for few days break. Very good menu and specials board. Service was excellent, food very good and good value for money.

16 members of a Walking Group had a prearranged lunch here after a 5 mile hike. Really good food and ultra efficient service to all of us in very short time. Extremely good value and very favourable comments from everyone. My Steak and Ale pie was superb. Well done to all the Staff at this friendly and ‘can do’ Pub.

Great, efficient service and good nicely cooked food; we had vegan curry and popadums with rice (throughly approved by the rice aficionado) and egg, ham and chips (freshly cooked with great quality ingredients). Plenty of pudding options and the sticky toffee pudding was spot on; with wonderful creamy ice cream. A great weekday lunchtime option.

Old fashioned real country pub with lovely, hardworking staff and a good vibe. Plenty of on-site parking. Service was rather slow but they were busy and all staff working flat out to please customers. Draught beers and ciders very good Loved the Haze cider.Great pint. The roast chicken dinners were excellent with the exception of the gravy which was really watery. A good gravy is a key ingredient to a Sunday roast. Please sort this out😊 Charging extra for Yorkshire puddings seemed unnecessary Give everybody one, then charge for additional ones if people want more. We have never eaten out and not has a Yorkshire pudding included with a roast dinner. Cauliflower cheese was extra too. But this has become the norm. The liver and onions with mashed potatoes was a masterpiece Amazing thick tasty gravy with this great traditional dish. The ribeye steak was cooked medium, not medium rare as requested. The jacket potato was good. It had come from the oven not the microwave I’m pleased to say. The homemade peppercorn sauce was thin, watery and tasteless. I sent it back as it wouldn’t coat the steak as it was so thin. This was replaced with an identical jug of inedible watery sauce, unfortunately, which couldn’t be eaten. So the most expensive main course on the menu was a real disappointment and can’t be recommended, but the other meals were delicious and good sized portions representing value for money. The only home made dessert was the apple and raspberry crumble, which 3 of us chose. This was good and plentiful. The passion fruit cheesecake was enjoyed too. Definitely worth trying the Failand Inn if you haven’t eaten there before.

Had arranged to stay overnight but when my daughter arrived have camper van had an issue and had to be left there while the RAC picked it up. The landlord and his brother were simply amazing and went beyond the extra mile to help. Cannot thank them enough. Like everyone else the food was great classic pub food and the staff willing and very helpful. Will definitely being going again.

A proper pub with great classic pub food and friendly service. Excellent gluten free choices including lemon meringue pie!! we stayed in the car park in our camper - really good find.

We went to The Failand 28th March 2023. There were 5 of us. The food was good standard pub food. When the bill came we rounded it up to £17 each. 2 of us paid £17 each by card and 3 of us paid £60 cash. We sat waiting for the £9 change but the waitress clearly took it upon herself to keep it and not return with the change. Very rude assuming we wanted to add £9 to the tip we had already added to the total. We are put off going here again sadly.

A lovely menu including pub classics and some more 'luxury' meals. Good value and the service was friendly and efficient. Venue is a traditional pub, and though some things look a little dated, was spotlessly clean. (Lots of china on shelves, which sparkled!)

We normally visit the Failand Inn throughout the year for Birthdays & Mother's Day & Father's Day. So, we decided to visit the pub for Christmas day which was booked in September & we asked in plenty of time if the chef would be able to do some Yorkshire puddings no problem, they said we paid the deposit at the beginning of December which the owner wanted. Are table was booked for 12;30 & were greeted by a staff member & were seen to our table ordered drinks & starters came out from the Kitchen which we all agreed was very nice we had a short wait before the main course arrived which was fine. So, we had our main courses arrive which looked very nice & we had two side dishes of vegetables I'm still trying to get my head around why would you do red cabbage sprouts which are both from the same type of vegetable group & carrots. We were very disappointed in the number of vegetables 2 dishes between 7, not enough everyone agreed it was poor The Yorkshire puddings which we had ordered months before were not done my mum's beef was not the best meat that we expected from a pub that is known for its quality steaks (POOR ) so the waitress came over when we finished & we said the beef was not the best but that was it we also added the Yorkshire puddings where missing. We then ordered some more drinks ( STOP THE PRESS ) A Bottle of Heineken 00 £3.50 a bottle which cost 65p & there is no alcohol duty on the 00 drink Highest price in AVON & NORTH SOMERSET. Right back to the meal, the Sweets came out except for one we sat there & sat there waiting to the point that I had to leave the table & go to the bar & ask what has happened to the Cheese Board to my amazement they had not done it at that point everyone had finished & a man came over & said sorry at that point my mum said I'm not sitting here eating a sweet when everyone had finished I said you can refund for the cheese board & he agreed 2 mins later a cheese board turned up what the hell is going on. The meal was over £70.00 each which was fine that's the price you pay for Christmas day We sat there & we were going to have a coffee but after such a cockup we asked for the bill no money was taken off & I'm sorry to say I will not be recommending THE FAILAND INN which is a shame as I've given nothing but praise on google maps. After spending over £600.00 on the day it's left me feeling that I can't give good reviews when such issues should not have happened, I'm an ex-chef & people know I eat out at least twice a week & people ask me where the best places are to go for true English dishes. I'm sorry to say it's not the FAILAND INN & if you ever do go there in the winter don't book the table by the bar which is the only entry & with people coming & going & the smokers it was cold. I'm not saying the food is bad the rest of the year my Birthday meal on the 23rd was 1st class & the staff coming out with a cake & singing happy Birthday was a nice thing to do I felt guilty when I got home as I had left a tip in my pocket but on Christmas day I did hand the tip over & asked the bar lady to make sure the 2 girls got the tip from when they served me on the 23rd December I'm afraid the £30.00 tip for Christmas day came home with me it's the one meal in the year that should be 110% correct. My suggestion would be if you are not booked in for the meal the bar is not open This seems to me & others the staff were dealing with them & the profit from them is not worth the time & stress your customers are the ones eating they have paid a premium for Christmas day & I hope you take my comments in a way of improvements I'm open to the owners showing some kind of represents but until then I can't give good comments when there not true a lot of the public & celebrities ask me where is the best place to go so I can't make up something that is not true. I wish you a HAPPY NEW YEAR & I hope you understand my side of the visit on CHRISTMAS DAY...

Having visited, eaten, and enjoyed dinner as a couple a few weeks ago, we decided to invite our friends last week for dinner. We all had three courses. The prawn cocktail was possibly the smallest serving I had EVER seen, and absolutely nothing to 'rescue' it. VERY POOR. Some of us had the plaice with butter and capers, which was served solely with small new potatoes. No salad, no veg. The plaice was actually very nice, but let down with it's total lack of sides, unless you count the capers?? One had the sirloin, of which he had to leave at least 1/3rd since it was grtistle and fat, and it also wasn't cooked according to his order. No-one came back to our table to check on our food after serving. The lady (who i presume to be the owner), did offer a free pudding to our friend to make up for the steak. The desserts were also disappointing, there was nothing 'mud' about the chocolate dessert, it was simply a piece of chocolate sponge with choc sauce. According to my husband, the crumble tasted 'strange', and not altogether pleasant. And, though I do understand that all businesses are feeling the pinch with rising costs, we also did not feel it was good value for money. Difficult to find any positives. Sorry, Failand Inn - we won't be back.

Had read some 'off' reviews before attending but booked a table, arrived & placed our order. Food was prompt & hot (gorgeous garlic bread!), appealing to look at plus staff polite & attentive without being intrusive.

We live very close to the Failand Inn & have passed it many times over the last few years without giving it a thought & we so wish we hadn’t 🙈 The service was excellent such Friendly staff . The food was lovely such a lovely choice much better than your average pub menu . Can’t wait to return we definitely won’t be passing without a visit.

Never disappointed with the food at the Failand. Good choice or proper pub grub and ample portions. Would recommend. Oh and the staff are great too 👍🏻

We visited the Failand Inn on Saturday night for some food and they could not have been more welcoming, even to our little paws who loved cuddles with them 🐾 We did arrive a little after 8pm and they were happy to serve us with...

Lovely to be back eating here. Reliable tasty food which pleased us all. Good to see that the old plants in the tubs have been replaced but they are in desperate need of watering.

We visited the Failand Inn for lunch with my partners elderly parents as this is one of their favourite places. Unfortunately, we were extremely disappointed. The Ploughman’s at a cost of £11.95, consisted of a thin piece of gala pie, 2 small pieces of cheddar...

We haven’t visited for a while but were impressed with the beer, and steaks beautiful sirloin cooked perfectly. Staff were attentive and pleasant, will definitely put this back on the list.

The Ribeye steaks were to tough to cut .the side orders came out later on. Its overpriced and I don’t recommend it to anyone. The Partner of the Landlord was rude to us on the way out after we had paid,she made a rude comment...

Hadn’t visited this pub for a few years since covid. We were really impressed with the excellent food & wonderfully welcoming staff. There was a lovely ambience in the pub with the locals all enjoying their meals. We visited with our dog & was made...

Me and my girlfriend were down Bristol for the weekend when we come across the failand inn on the Friday night, we were made to feel really welcome and met some great people and made some great friends along the way. Our plan initially was...

Another trip to this fantastic hostelry with my girlfriend after an afternoon to the local National Trust property. A warm welcome was followed by great food from their menu and specials board. Steve and Juliet were, as always, fantastic hosts, and I look forward to...

My husband and daughter and I googled for somewhere to eat today after a visit to Tyntesfield NT. We found the Failand Inn…and what a find! We all had a different meal…pork chops…hunters chicken and steak and kidney pie. All of us throughly enjoyed our...

Haven’t been to the Failand for years and always had lovely meals there so we were looking forward to coming back. I ordered lamb chops, vegetables, new potatoes and mint gravy. What I actually got were lamb chops so undercooked they were almost red raw,...

went to the failand inn for birthdy meal party of 10 steak was like rubber of a shoe mushrooms were awfall chips were burnt hunters chicken WIFES WAS SWIMMING IN SOUP but service itself was reasonable not very warm where we sat went to leave...

Twice we’ve been there and it was a gem find! The staff are lovely and very welcoming. Then we go on to the food…. First time we went we ordered two different dishes from the specials list and we couldn’t stop eating as soon as...

Talk about welcoming ,wow. We arrived about half hour after the kitchen closed after a rough journey looking for a place to eat and park our Motorhome . They welcomed us in, offered to prepare a meal even thought the chef was just about to...

Sadly the roast beef dinner was under seasoned and overpriced. The meat had the consistency of a microwaveable meal cooked in gravy that was congealed. You had to pay extra if you wanted cauliflower cheese which was better described as cauliflower in a white sauce....

Terrible Went out with my family for a meal The food was overcooked and the steaks were tough the side orders came out after Is overpriced and I don’t recommend it to anyone Staff behind the bar or rude .

It's some time since I have been to the Failand Inn and to be honest I was disappointed. Called in on the off-chance of a table but the place was only half full. It took about 5 minutes to get the attention of staff but...

Called last minute for Sunday lunch availability as everywhere in the area was booked. We were grateful they had space, the staff were friendly and the beer was good but the food was appalling. They have a massive menu which does them no favours as...

This is a very dog friendly pub, with great staff, the food was excellent big portions, perfectly cooked, I would definitely recommend, and will be returning.

Lunch with my fairly frail 98 year old Dad - he has much difficulty walking but still loves visiting pubs. The smiley, friendly staff couldn’t have done more to make our visit doable and enjoyable, from unlocking side door closest to our parking space to...

We had jacket potatoes and they were well cooked with plenty of filling and a good helping of side salad. Service was unhurried and good.

Came here for a lovely roast having seen it playing cricket the day before. Good selection, great value for money and well kept beers, lovely large beer garden. We’ll all be back

I got a £21 steak and it was the worst steak I've ever had in my life! I asked for it to be medium rare, when it arrived, it was RAW! I sent it back, but as I did, the waitress talked over me and...

Let’s just deep fry everything! Well I really don’t know what to say, nothing positive, that’s for sure. Deep fried Brie that tasted of deep fat fryer, no Brie in the bread crumbs, really cheap version. The bread came out of a packet and was...

Classic village pub with great food and a friendly atmosphere. Lots of locally sourced food on the menu which is always a good sign for us and we were not disappointed.

Visited with family today, good distancing, track and trace, service. Recommended for good pub grub and ambience

Booked for Monday lunch and surprised it was pretty busy but discovered why. Swift friendly service, drinks rapidly ordered and received. There was plenty of space between tables, and sanitisers around. It’s A fairly standard pub menu but food was hot, well cooked, tasty and...

We visited for lunch and my meal was fine, however my wife's pork chops were too tough to eat and we asked for a replacement meal. My wife ordered ham egg and chips instead and that was fine. Dessert was also fine. However when we...

Went with a friend for a late lunch after lock down. They were very nervous about eating out but was very quickly reassured once we set foot inside. Staff were well trained, polite and served us promptly. Food did not disappoint and there were enough...

Visited this pub about 3 times in the last month. We encountered a problem when we were charged full price for our meal on the ‘eat out to dine out’ promotion, but this was rectified with another booking, although we really did not need an...

Always used to go here for delicious food but haven’t been for a while so decided to go and it certainly didn’t disappoint. Delicious food, the lasagna was so tasty and large portions. The staff were very attentive and friendly and they had excellent precaution...

Siempre he visitado el Failand Inn, para las comidas de cumpleaños de familiares y amigos, nuestra visita esta noche fue muy decepcionante hasta nuestras visitas habituales, por el dinero que pagamos, las comidas eran muy pequeñas, todavía me quedaba con hambre, nunca había tenido motivos para quejarme antes pero es poco probable que regrese.

Tan feliz hoy que logramos visitar el Failand Inn nuevamente después de una ausencia demasiado larga.Muy impresionado con los procedimientos de seguridad implementados sin dejar de mantener la apariencia de The Failand Inn que conocemos y amamos. Menos mesas, obviamente, pero el ambiente seguía ahí.La comida era excelente, como siempre, el bistec y el pastel de champiñones se "derretía en la boca". No pasará mucho tiempo antes de que volvamos de nuevo.

Very good pub lunch, great beers. A friendly welcome. Spotlessly clean and well organised with sign-in so we felt well looked after but still had that essential pub atmosphere. Great to be back in an English pub.

Sé que una revisión no debería ser solo sobre una comida, sin embargo, soy un gran fanático de un pub que sabe lo que debe estar en una parrilla mixta, es decir, una chuleta de cordero no es una desagradable barata donde tienes la suerte de obtener un olor decente. y mucho menos probar una buena y grande y jugosa chuleta de cordero jugosa y el Failand lo ha clavado la mejor parrilla mixta que jamás haya existido, y el personal es encantador y los precios son buenos Parrilla mixta excelente

Estaba un poco escéptico acerca de ir al Failand Inn después de mi última experiencia no tan buena, esto era completamente infundado, allí donde 11 se sentó para mi cena de cumpleaños a las 2. 30 después del apuro, todos mis invitados disfrutaron de su comida, y el personal fue muy atento y servicial. La división de la factura entre comida y bebida (yo pagué la factura de la bebida) salió bien. Pensé que podría haber sido un problema, pero nuevamente El personal fue excelente. En general, la comida de cumpleaños fue muy bien y gracias a Failand por hacerlo.

We have had many meals at this pub and the food is always delicious. A wide choice of menu including typical pub food. Will being going back soon. Make sure you book especially for Sunday lunch as it’s always busy.

Ted looked after my car which was parallel parked on the forecourt after getting a puncture from hitting a raised drain cover. The car was picked up the following day. The staff and locals were very friendly and we enjoyed our Guinness and coffee.

Encontramos esta joya por accidente ya que el lugar que habíamos planeado parar estaba lleno, así que me alegro de haberlo hecho. Aunque era domingo a mediodía, logramos encontrar una mesa. El menú tenía una amplia variedad de comidas y el servicio era bueno. Uno para recordar para futuros viajes.

We Haven’t been to this pub for a good few years so we thought we would try it again.Menu had a good choice & drinks were reasonably priced. The food was really good & staff were pleasant & helpful. It was very busy but the staff found us a table. I would say that the pub needs some updating & it would be nice to have some comfy sofas to sit & have a drink after your meal.It is obviously very popular but just needs some TLC.

Four of us were visiting Tyntesfield House and asked a volunteer where she recommended for Sunday lunch. She suggested The Failand Inn in nearby Wraxall. The car park was very busy, but despite not having booked we found a suitable table. The service was speedy, the food superb, the prices affordable. We had 4 main courses with two pints of beer, two glasses of wine and a soft drink. Including the tip the bill was only £60. My steak, mushroom and ale pie was the best I have eaten, even better than my own home-made pie. There was plenty beef, no gristle or fat, as tender as you could want. All staff we met were friendly and helpful. This place is nowhere near where we live, and I will be disappointed not to return more often.

Always great food here. Main menu changes little but I like that given there is always a good selection of specials on the board to keep things fresh. Well priced, great tasting and great service. Been coming here for years and never had a bad meal yet. Great coffee too10/10

Great food, lovely atmosphere. Have been eating here for many years. Have also been on many occasions with large groups pre-booked. Food is always great and friendly staff. Suitable for all the family.

A visit to the failand inn on fathers day was not to the best of experiences, the waiting time for our order was a long time there wasn't indication on ordering it would be that amount of time 3/4.of an hour, when the food arrived including two roast dinners one was devoid of roast potatoes the other Yorkshire pudding missing the vegables what the rest was of them weren't hardly cooked, we decided to have dessert including three ice creams these arrived in a cardboard carton along with a plastic spoon obviously straight from he freezer and no preparation needed I might just as well have had a ice-cream at Iceland. Busy I know but in my opinion below par

Another reunion visit to the Failand Inn and another successful lunch. The staff could not have been more helpful and polite, particularly as regards a wheelchair-bound member of our group. There was a wide choice of items on the menu, all reasonably priced. The food was served with very little delay (although there were many other customers) and was piping hot. The portions were generous, to say the least. We will certainly be back again - Landlord and Landlady you have been warned!

I recently held a community broadband event at the Failand Inn, I have to say Jules and Steve (LL & LL) are the most friendly, welcoming couple.

We usually visit the failand every few months. Our food tonight was really good. Six of us all ordered different meals and desserts.there was a good menu and specials board to choose from. All the food was of great standard, real home cooked and tasty! The service was really good too, both at the bar and from the kitchen. I would particularly recommend the liver and bacon and the lasagne. This pub has a nice atmoshere and as always we had a great evening!

Having spent a day out at the North Somerset Agriculture Show, we were looking for somewhere nearby to eat, but hopefully just far enough away that it wouldn't be too crowded.

Hemos visitado este establecimiento muchas veces y hemos estado aquí dos veces para el día de Navidad, pero nuestra última visita ahora es nuestro último ajo de champiñones frío y faltaba la comida de mi pareja cuando parecía que estaba más besada que un sólido asado que tiene un ladrillo en el Al final, no nos molestamos en decir que cualquier cosa estaba feliz de dejarlo, es una pena, porque la mayoría del personal es realmente genial, pero nos encontramos con un tipo que no podía dar a un mono y no volveremos.

As always great food and service plus great pint Birra Morreti and dog friendly too. Great to have such a pub on the doorstep.

LOVELY FOOD. QUICK ATTENTIVE SERVICE. THANKS . Dog freindly and lovely staff. Pork belly lovely and chicken goujons great

¿Hay 13 de nosotros para el almuerzo de cumpleaños - el personal fue atento, servicial y sonriente? (Tuvimos un pastel, lo entregaron a la mesa con un coro de feliz cumpleaños)

Visitamos un martes a la hora del almuerzo en un día fuera para el cumpleaños 80 de mis papás. El aparcamiento estaba ocupado, lo que indica un lugar popular. Hay un buen menú y una tabla de especialidades tentadoras. La comida tiene un precio muy razonable y las porciones son muy generosas. Es buena comida tradicional de pub. Teníamos picadillo de carne en conserva, tallarines, pastel de pastores y fagots y todos eran excelentes. Muy recomendable.

large choice of main meals but meals can be of variable quality i had paella (one of the specials advertised as home made ) unfortunately not to be recommended friend had ham egg and chips very good large amount of ham and good quality, curry of average quality.Have been here a few times does seem to depend on what dishes you chose . Can be a long wait for food.

A group of us meet once a month - variable numbers - for lunch and this was our chosen eatery for March. Nice quiet pub serving good standard food. Plenty of parking space, didn't mind us rearranging the tables so we could all sit together, and no problem with people joining the group late. All in all a very pleasant meal.

The Tuesday steak deal- tasty but tiny and inadequate. Clearly not the normal portions from the main menu. If you are going to peddle these offers, please respect your customers.

Love the menu here and never had a bad meal, like the fact that if you have a dog you can go to the restaurant on the left as you enter the pub and your canine friend is more than welcome, they even have complimentary gravy bones!!

Great atmosphere, great honest food and a great selection of drinks

On Monday 14th January, 18 members had booked lunch, we were all seated on one long table, the service and food were excellent, The attention to detail was second to none, keep up the good work staff.

I feel compelled to comment on the two critical reviews of the Failand Inn posted on 13th January, partly because I was in the bar when the family took their seats. My wife and I have been regulars at the Failand for 25 years, and particularly for the last 18 years since Steve and Jules have been managers. The two reviews I refer to in no way fit with my experiences of the staff, the food and the drink over this prolonged period of visiting the pub, indeed the reviews beggar belief. Over the years, I have come to know numerous people who visit the Failand on a regular basis and speak very highly of everything about the establishment and the staff. A cursory glance at the more than 200 reviews attest to the quality of this venue, with an average rating of four and a half stars out of five being given. It is interesting to note that a table of 11/12 had so many apparently bad meals to complain about when more than 130 meals in total were served without any complaints. As to the staff being abusive to members of this table does not sit easy with me, after years of exposure to every staff member since 1993: somehow just not in character with any staff member I can think of. The apparent bad attitude of the manageress toward members of the complaining table would have been so out of character as,for me, difficult to swallow please forgive the pun. Having had so many, indeed innumerable, delightful visits to the Failand Inn, I am saddened to read that this family will never go again: their loss in my humble opinion. To the staff of the Failand, you must take this poor review with a pinch of salt (forgive the second pun) and soldier on with your excellent service and food.

I have visited the Failand Inn many times over the past five years. Sadly, after such a terrible experience, I will not be returning. I rarely return food as don’t like to make a fuss, but my food was delivered to me stone cold in the middle. I had to return it and was made to feel as though I had done something wrong. When my food finally was returned to me, there was a further problem Which resulted in me not being able to finish eating it. I didnt like to send it back again, how many times should you have to return your food? Especially when met with such a rude dismissive response the first time. When I mentioned that I wasn’t able to eat my meal, I was shouted at and made to feel as though I had done something wrong. Sadly, there were further problems with food served to other members of the group. I have never been to a pub/ restaurant before where staff are so rude to their customers. Not only was it difficult to have to deal with inedible food, but when mentioned to staff, their response was most shocking. We had elderly members of the family with us and for them to be shouted at and scorned in such a rude and offensive matter is unacceptable. A simple apology would have sufficed, and yet the defensive attitude from the staff was a step too far. I have never felt the need to write a review before but I feel the need to warn others of what could happen if you receive poor quality food. I would hate for anyone else to be treated in such a disrespectful manner and would suggest eating elsewhere. The food has definitely gone down hill, most likely due to the appointment of a new chef. I am sad that as a loyal customer for many years this has happened. There are many other lovely pubs around the area and I would recommend eating there if you have the choice.

I don’t usually write reviews and prefer to give places the benefit of the doubt that perhaps it’s just a bad day. But my experience at the Failand Inn lunchtime today was so extreme that I feel compelled to warn people.

Popped into The Failand Inn today for early supper. We visit probably 4 - 5 times a year. Always good quality food, quick and friendly service at very reasonable cost. Great selection of beers etc and of great advantage - it serves food all day. Close by to Tyntesfield ( not greatly recommended for food) and Noah’s Ark ( also not greatly recommended for food; but great for animals! )

Booked for lunch prior to visiting a nearby N.T. property. I'd asked for a table by the fire & that's what we got,in the restaurant, but the main bar seemed even cosier. They were short staffed but friendly and the food was good as was the mulled wine.

Table booked for 1.00pm on Sunday Table not available until 1.30 Long wait for food clearly overbooked Ran out of vegetables when served although next table served 30 minutes later had full plates of vegetables

Was looking for somewhere relatively close to home for a pub lunch with a friend and remembered the Failand Inn from many years ago. It’s a ‘proper’ pub with plenty of parking, friendly staff, decent beers and an excellent choice from the extensive menu and the specials blackboard - very hard to choose! We both settled on the faggots with gravy, mash and peas and the faggots (from a local(ish) farm shop - I asked where they came from!) were the best I’ve ever had. The dessert menu also sounded delicious, but the faggots were *very* filling - next time (and there definitely will be a next time very soon) I think I’ll go for a starter rather than a main so that I have room for a pudding! The prices were very reasonable for such great food - highly recommended!

Good pub food with selection of beers and cinders to match .Liver and bacon was very well cooked with tasty gravy and nicely mashed potatoes. Staff very friendly and service is quick and efficient .Well worth a return visit .

Sin duda puedo decir que este es el mejor pub del país en el que he estado. El mejor bistec que he probado, cocinado a la perfección y un hermoso corte con una excelente salsa casera de granos de pimienta, mi compañero tenía el bistec y la tarta de ale, que también era increíble, cortes de carne brillantes y abundantes con pastelería excepcional. Muy amable personal del bar y un gran sabor de la música con muy buenos precios. Sin duda volvería de nuevo si alguna vez en esta área.

Lovely traditional pub, very friendly staff, food was quick, hot and very well cooked - definitely rate this place high

Visité el Failand Inn con amigos esta noche. Obviamente es muy popular ya que estaba ocupado justo después de las 6. 00 pm. Comí jamón, huevo y papas fritas, el jamón era el jamón "correcto", no el material de plástico preformado y venía con dos huevos que estaban bien cocidos. Uno de mis amigos tenía pescado y papas fritas, el pedazo de pescado era enorme! Mi otra amiga tenía Somerset Pork, que dijo que era encantadora.

Un grupo de 9 de nosotros nos reunimos para dar un paseo por los terrenos de Tyntesfield House y fuimos al Failand Inn, cercano para almorzar.

Had lunch here again today and was not disappointed. The staff are most friendly. The Hunters Chicken is excellent - fresh, generous portion, tasty, hot - the best in within miles.

Went in Saturday lunchtime on a cold wet miserable day, expecting the place to be packed ! Anything but!. The casserole came with a huge mound of buttery mash and I really wondered if I would get through it all. Not often I say that!

First time in here for a long time Had leek and potato soup Omg was the best ever Pie and chips and the pie was really nice Able to bring the dogs in as well Well worth a visit 10/10

A group of 9 of us went for an evening meal.