Ex Cellar in Kingston upon Thames

Had a very poor lunch here with my wife. My food was sent back as it was not what was described on menu. My wife's food was barely warm. Apathetic staff. Will not be returning.

We had a fabulous night in Ex Cellar. It was a night of music, simple food done well, lovely wine and great service. One of very few venues that is supporting independent musicians at the beginning of their journey. There were three wonderful singers, songwriters, entertainers who were quite simply excellent. We will be looking out for future events and bringing our friends.

We got our 8 pizzas gradually over about an hour. My friend had to wait more than 30 mins for hers and everyone else had already finished when it finally came. No apology either. The pizza itself was dry and only had 2 slices of mushroom on (I wouldn’t have listed it as a topping for just 2 slices of mushroom!) - wouldn’t go again

A. A very unwelcoming place. No one sees you to your seat, smiles, greets you in any way. They seem too busy fiddling at the counter. You have to find your own menu, choose what you want, and order at the till, therefore paying in advance. Thank goodness they don’t charge a tip. Food is very slow, even when four other people in ‘restaurant’. Eggs Benedict.. sour dough very thin, toasted and unable to cut. Poached eggs very small and overcooked. I was very surprised we were not called to the counter to serve our own food. No one asks if food is OK. Which it wasn’t. Not asked if we wanted a drink. Which we didn’t. In all ways very under whelming. We will never return and couldn’t wait to leave. Unsurprisingly no one said goodbye either.

So, this review is for Ex-Cellar's newly opened Kingston branch as I couldn't find a TripAdvisor site for it. It was a really chilled evening. The cafe/restaurant had a lovely relaxed vibe. We shared a pizza and tapas and they were spot on, fresh and really tasty and Grandma's treacle tart was superb. Go visit and support a really good local brand instead of all the chains.

Lovely buzzy ambiance, delicious Spanish almonds and huge olives. Tasty sharing platters and good customer service. Great banter from Findlay!

What a great selection of wines. Went with a friend for some food and coffee. It had a great atmosphere and the avo on toast was lovely with some chilli flakes and feta, simple but tasty stuff

last came here in 2018 and pleased to see it still going. had avo on sourdough - very nice and poached egg was perfect although sourdough was a bit thin. Staff pleasant and willing to make a special coffee and tonic on ice...

Typical rubbish UK dining experience. Rotten cooks with low standards . I paid 6.50 for a dry and tasteless egg mayonnaise sandwich on dry, old, hard sourdough (ie easy to make) board like bread. No point in complaining, they have no idea of what good food should taste like. They can't make a sandwich. The design of the place is great. The staff are useless. I saw the server sticking her nose in my coffee half way through pouring it. Eww.

Nice food, but service not up to standard. We ordered our food at the toll area, and we were chatting so didn’t notice the time passing. No drinks were served to us before the food came out. When the food was served, we was only served 2 dishes out of the 3 we ordered. And waited a considerable amount of time to be priced with the 3rd order, drinks and cutlery to eat the food with. The service staff apologised but it has already ruined our experience. The food although not entirely hot now, was very tasty but the service was a real let down.

Very disgruntled young woman serving us today. We visit here most weeks and have to say that the service over the last 6 months has become less and less customer focused and more grumpy. Even my young children picked up on the moody vibe and asked me: “why is she so grumpy mummy?” Very sad.

Good coffee and sandwiches, but cake slices very small for nearly £4., and part of mine had broken off.

Nice wine bar for a cosy evening. We went during a Saturday evening and the staff were extremely attentive and helpful. We're not big wine drinkers but the staff took time to listen to what we wanted and gave us a sample of their recommendations. Would visit again!

Don’t even bother with Pizza unless you like it to be soaked in fat. Not eatable ...That is all. Coffee?? Never again. I can make a better one! Good for wine, maybe some cheese and crisps. Nothing else.

Although our food was lovely we were disappointed with service and covid awareness. We sat at a table inside which hadn’t been cleaned, we were not given menus. We had to get up and find a menu from another table. More importantly although there were QPR Code leaflets on some tables ( not ours) we were not asked to use the code, nor were we asked for our contact details. A bit slapdash and laid back considering what we have all been through and still going through.

Visited ExCellar at lunchtime, we had a homemade Tuscan bean soup, and a pizza. Both were excellent, tasted very fresh. The millionaires shortbread here was also very good. We had mulled wine which was piping hot and very reasonably priced. Bought a couple of bottles of wine to take away, which were both good value for the quality. The atmosphere was cosy and laid back, staff were friendly. Reminds me of wine bars I have visited in France and Italy. Just remember to go up to the counter to pay! Very impressed and will certainly return.

Came here for the first time last week with friends. Am new to the area and cannot recommend enough. Has an authentic feel and staff made the experience highly enjoyable. Will definitely visit again

Popped in here just for a coffee on my day off. So impressed! It was clear that the staff were really busy - but I got my drink really quickly and it was a nice coffee ☕️ Loved the atmosphere (great music!!) and everyone was super friendly. Will definitely be visiting again! Thank you!

Came in with a friend and we sat outside for a chat with some cheese and wine.Ordering from the app seemed confusing?? I think the techno people need to change the app to make it much more clear. I became frustrated so came inside to order.The staff were absolutely lovely, gave us table service and were smiley, polite, patient with me and my friend even though we were confused about a few things on the menu they did everything they could to make our visit as easy as possible.We will definitely return! Keep up the great work guys and fantastic cheese.Maybe some labeling on the cheese would be awesome too on the menu it does not say what kind of cheese you will order. But it was all very nice none the less.

What a fantastic evening of pizza and music on Saturday night. Simon the owner has an ear for spotting musical talent and we listened to Josephine Shaw in awe whilst enjoying some lovely red wine and delicious pizza and salad. Different music on different Saturday nights so something for everyone. I highly recommend this local Surbiton venue.

We decided to go to ex-cellar today for lunch with my husband and baby. As we arrived a waitress was coming out the door with two sandwiches. She didn't acknowledge us or say I'll be with you in a second. The sign at entrance says 'take a seat' and there was a free table. Out of politeness we waited for the waitress to come back before sitting down. However without a hello or a how can I help we were advised there was no space inside and the free table was for the couple outside who had decided as their sandwiches arrived to move inside. The waitress made no attempt to see how long another table would be or to sit the couple at the bar style seating against the wall. Had we followed the instructions at the door we would have already been sat down at the table but I imagine she would have told us to leave the table. It was the most unwelcoming and rude experience and as we stood on the street with our little baby the heavens opened.

We were walking around Surbiton the other day and decided to go in. Note: the name on the windows was “Le Café du Vin" but it is the same place from what I can see.We didn't check online first. We were visiting the area and just walked in.We were lured in because of the name on the windows “Le Café du Vin" and we wanted to get something French. (I’m French so I fancied a bit of Home food for a change) … Only the whole Menu was Italian, with a bit of Spanish thrown in ! Not one thing on the Menu was French. At all. Maybe the toasts and jam? There were no pastries left when we arrived.Don’t get me wrong: I love Italian food and Spanish food (I’m half Spanish after all) but why advertise this as being a French place and put a French name on the door when there is nothing French about it…aside from the wines on sale, maybe? I didn't really look at them. Even so, one would expect that if the wines were French, so would be the food.. Nope. Even the jars of foods (olives etc..) on the shelves looked mostly Italian.I don't get it. In South East France (Provence-Côte D’Azur) there are also plenty of Mediterranean dishes with olives, olive oil, tomatoes, peppers, fish etc. such as Pissaladière (Type of Pizza without a tomato base : only onions and anchovies), Pan Bagnat (bread roll filled with Salade Niçoise) , Pistou (similar to Italian Pesto) soup, Bouillabesse, Ratatouille etc.. . This means they could still advertise the place as being "French" and serve Mediterranean food if that’s what they want to do. France is a big country with very different cuisines depending on where you go. It’s not all butter, cream and beef bourguignon...Food itself was OK/Average. I wasn't in the best of moods so I went for something simple: eggs on toast. Nothing to write home about but OK. We were disappointed because the menu was not what we expected to find and we didn’t want to drive & park somewhere else again so we stayed put.Suggestion: What about renaming the place “CANTINA ITALIANA” and advertising it as an Italian type place which is what it is, kind of? At least there won’t be any confusion …

We booked a table for dinner for 7 pm to celebrate birthday. Called them twice to confirm. When we arrived the place looked really empty (two tables occupied). As we could not find a staff member we took a seat. After some time we were approached by the lady, who explained the kitchen closed at 7 pm. She was surprised we were not informed during booking process. Shame nobody bothered to inform us so we could avoid long walk in tropical conditions. Greatly disappointed. Such a shame as the place has a great decor and sells good wines. Will not return.

We went for dinner on a Saturday night. Service was painfully slow - barely table service. My wine arrived in a glass that still had lipstick from the last person on it. The menu is basic - pizza or tapas. Pizza looked safest bet... pretty much tasted like a supermarket pizza (which could be what they do). Pizza cutter and knives provided were so dull they couldn’t cut through the pizzas. Servers didn’t come to our table once and we had to approach them behind the register to get and pay for our bill. Won’t be going there again - such a shame because it looked so promising.

I regularly go to this venue for casual lunch with friends. It's a nice place to meet and the food and coffee are not at all bad. And incidentally, the treacle tart is the best I've ever eaten! But having to order and pay for the food at the counter slows everything down and sometimes the kitchen and the staff can't cope. The staff are nice and friendly but I get the impression they are battling against the system too! The food can be a bit erratic too though mostly very good. I'd just about recommend this place but not for important occasions - it just might be one of their bad days, you can never tell!

You'd think for a Saturday night, with pre-booked tables, that they wouldn't allow 3 new (and clearly terrified) young students run the joint, with an extremely moody duty Manager to pick up the pieces for them. We were a group of 6, and two of us were served our food 20 minutes before anyone else. Unacceptable, when the other dishes were just charcuterie.Also, our table was broken and no one could lean any weight on it.2 stars because the food and wine were good.

I’ve been here once before and was looking forward to returning today, but the service was shocking! We were told off by a member if staff when we wanted to swap marmalade for jam “next time you need to order the jam, ok, as this will have to go in the bin now!” and it generally felt like the waitress serving us didn’t want to be there and was doing us a big favour. Later on, whilst paying, a lady next to me reached out to get a sweet from the bowl by the till and she was told “they’re only free if you tip” Unfortunately, although the food is good, we won’t be going back due to the service.

I visited excellar today to grab a nice lunch as the place looked unique and caught my eye. I was surprised as to how nice the place was on the inside, quirky design and rustic furniture. I was greeted by the friendly staff members at the till.

I had a salmon salad, with olives, it was beautifuly prepared, with friendly staff who are always intelligent & friendly.

Friendly staff, efficient service, good WiFi. Good corner location; also outside tables. Comfortable place to have a copy; not cramped like some other places

Had dinner here with a friend. Interesting interior and very relaxed atmosphere. Quiet background music, soft lighting. My friend chose it because she doesn’t like ‘stuffy & fussy’ foodie restaurants. I really liked it for the quirky ness & individuality of the place. Staff friendly & knowledgeable. Small but interesting menu including pizzas & tapas. Vegetarian & gluten free options. Extensive and varied good quality wine list. Food average but then I did only have a pizza. The menu was imaginative. Would return

We used this venue for a small business meeting. It’s such a nice departure from boring, sanitary hotel/meeting rooms. Personal service, great coffee and a lovely atmosphere.

This is a quirky cafe/restaurant with lots to offer. The food looks great (we did not eat) but also the addition of music nights gives plenty of options to experience. It has a relaxed atmosphere and is very welcoming.

Nice combination wine bar/cafe - good decor and atmosphere, large inside, with plenty of space between tables. Good service - friendly, fast and efficient. Low level music, so not noisy - easy to hear person you are talking to, and because of the space between tables, not overheard by others. Wish they would turn the heating up though, as a bit cold inside.

It's a cute shabby chic restaurant, a bit dusty but it's for a drink and a snack. The service is very slow, so it's more of a spot for a relaxed light lunch/ drink than if you're on a schedule. I like the old armchairs.

Rustic appeal with extensive wines and good food from a small but varied menu. Wood floor and an easy style. Mix of odd wooden tables and a variety of chairs. Small seating area with a few tables outside, but busy corner with traffic.

There's certainly a wide variety of seating in Ex Cellar - if you like comfy old wing armchairs, leather seats or formal dining room chairs, you've got the choice.

I would love to review the food and wine at this establishment, but I am unable to.

Our first visit. Only had coffee and sandwich. Will be back again to try the food. Wine and music evening

My favourite place in Surbiton to stop by for a coffee and a freshly made sandwich or Eggs Benedict, glass of wine and to chat with friends or sit quietly with the newspaper. Nice staff too. Their wine collection is carefully chosen and not overpriced.

My wife and I came here for breakfast on Saturday AM (first time)- excellent selection of meals to choose from. I had eggs benedict which was just divine and my wife had the eggs royale which looked just as amazing. Eggs cooked perfectly.

Had lunch here on a Sunday. Excellent flat white coffee (big mug, which makes a nice change!)

Hi, we popped in for lunch at the weekend, food was great and they have a large selection of drinks. Will definitely return.

came here for breakfast twice - why not start the day surrounded by wine? Service was friendly and the place was interestingly furnished and decorated. Simple but adequate menu of good quality items. I had eggs Benedict one day and royale the next - both were good as was the coffee.

Very charming place. It defiantly has ambience. Nice place to sit outside during a warm evening and enjoy a cocktail and watch the world go by. Enjoyed a nice pizza here too.

First of all staff doesn't acknowledge you when you come in...Ordered a chai tea pot and the lady didn't bring the milk,and went to chat to other costumer...When I asked where is the milk she ignored me...Had to go to the counter to ask for milk...

Really fresh sandwiches and great soups, always a pleasure to go there and a great wine menu too. Go early to get a table as can get busy but lovely in the summer when you can sit outside!

We stopped for drinks at Ex Cellar, the interior of the restaurant is lovely however the service was very slow. It took around 15 minutes for my order, 2 glasses of wine to be delivered to my table. They appear to only have one person serving for the whole restaurant.

Visited several times, have given this place a few chances but the staff don’t even acknowledge you when you’re waiting, very slow service even when only a couple of tables occupied and no vegan options.

Been a few times and good place to meet some friends but not enough seating and service can be slow. Food is good but lacks a bit of variety

This is an interesting establishment on a busy corner. The furniture is old, and in some cases, too old = worn through and bad for your clothing. The food and coffee are good. The staff are very friendly and accommodating.

When my toasted sandwich arrived, I was not provided with eating utensils and a napkin. After a while, I went to the counter to ask the waitress for these. She said she was busy and would be with me as soon as possible. She then proceeded to serve 2 walk ins - making their coffees. And I waited, and I waited. Eventually she was free and I asked her again. By this time my sandwich was cold.

We visited on a Saturday evening .

This is a lovely restaurant, my duck pate starter & Pizza with Pear were delicious (my main sounds like an odd combination but it worked very well). My partner got the Camembert starter & chicken pie main course which were also good.

I was staying in Surbiton and visited this café with my wife because it looked inviting. We dropped in one morning, when there was a young woman behind the bar and a couple of other customers. We said hello on entering and received no greeting in return. We sat down and waited - 5 minutes, 10 minutes, 15 minutes. Then, as one does in these situations, we got up and left. We had been pointedly ignored from the moment we entered.

Lovely atmosphere and fantastic food and delicious coffee. Lovely sofas to throw yourself in for that friendly chat.

Have eaten here many times. Today the food was good, as always, and I was served timeously at the counter....

The atmosphere really sets ex-cellar apart! Great for coffee and lunch, or wine and a cheeseboard in the evening.

De haber sido regular a esta bonita cafetería, estaba realmente emocionado de estar sosteniendo mi fiesta de cumpleaños aquí en julio, y fue fantástico. El equipo no podría haber hecho más por nosotros, era una deliciosa variedad poner, y he tenido muchas observaciones sobre el ambiente acogedor y maravilloso lugar - todos sentimos totalmente atendidos, así que gracias Ex Bodega - no podría haber sido mejor.

Buena parada de café, pasteles y vinos - un poco caro para vino, pero no exorbitantes. Relación café bueno y el personal amable.

Nuestra visita anual a mostrar Flores Hampton Court no estaría completa sin una visita a esta joya de un restaurante. La comida es deliciosa y variada, el chef debe publicar las recetas que son muy bueno.

Hired this out for my wife's birthday party, had exclusive use on the evening for a minimum spend guarantee..... 34 guests, welcome drinks with nibbles and amazing hummus, followed by a sit down supper, wonderful salad with Serrano ham and soft blue cheese, followed by yummy tagine with couscous..... all efficiently served by charming staff with a smile! Nothing was too much trouble. So many of our guests commented on what a great party venue it is, quirky and a little bit different..... we had a great time! Thanks Ex Cellar!

Nice place to come and enjoy a few glasses of wine in, food also available. Not the cheapest but makes a change from a pub.

Quirky little place that does lovely food and cakes etc.Staff are always polite and friendly - this is a real local favourite of mine.

Lovely atmosphere and friendly staff. Best hot chocolate I've ever had! Good selection of wines and food.

Lovely cafe/restaurant in Surbiton - fab interior, friendly staff, great breakfasts, cakes and coffee. Perfect spot for either a quiet brekkie with the baby, or a catch up with friends.

Perfect place to relax and catch up on some uni work, great food and coffee and a complete sun spot.

As this is round the corner I am ashamed to admit that until recently my wife and I had not been in here much. Now we have been four times in the last month. The pizzas and doorstop sandwiches in particular are amazing. The cake is pretty outstanding too! And the staff were very accommodating of our massive buggy too!

Cosy place, nice music, tasty dishes. Nice to relax there and have a coffee or tea, together with something to eat (sweet or not, like pies). At evenings you can choose from a variety of wines or beers. From the same shop you can buy wines or some delicatessen.

I've been staying in Surbiton for the last week and found this delightful little place in town. A mixture of tables and sofas meant that it had a dining room/living room feel to it. The pizza was superb and I highly recommend the Olive Oyl pizza, although I was tempted by "Trumps Mate" pizza (Mexican).

I love Ex Cellar! It is one of the best coffee shops / cafes in Surbiton, the staff are friendly and provide a great service. Really recommend the Serrano Ham & Manchego toastie!! Relaxed vibes and nice and spacious, super dog friendly which is great!

Still the best place to chill in Surbiton, I respectfully cannot agree with the comments from John M about customers dogs interfering with the service. Yes the staff do make a fuss of the dogs but not at the expense of serving the customers. Crystal (the manager) would be horrified to read this as providing a good service is her priority at all times. Obviously there are times when they are very very busy and inevitably the service may not be as quick as they would like, but no way is this is down to the dogs. What about the young babies, should they ignore them as well? The emphasise at Ex Celler is friendliness, long may this continue !!!!

We used to visit this establishment frequently, appreciating it's spaciousness, relaxed atmosphere and quirky fit out. But the minuses have slowed our return, including the slightly pricey food and the staff being too friendly with guests' dogs, taking their eye off prompt service.

Would recommend - good choice of wine and great food!! Staff were polite and accommodating. Reasonable priced, cheaper than expected. Will definitely visit again

Lovely cosy coffee shop. Bit pricey but worth it for the atmosphere. Staff are friendly ( and funny!) and make you feel at home. A rare service you get elsewhere in surbiton.

I really like this place. Unlike a number of other Surbiton coffee shops, this place has plenty of space for prams and both the sweet and savoury options are delicious if not a little pricey. However, the staff are the most unfriendly of all the places in Surbiton. I have been in several times and not once have I felt like the place wants our business. What a shame. Torn as to whether to go back....

Mixed thoughts on this place. Wine we had was very nice and we tried 4 different wines by the glass. Food was very nice but I thought menu was limited. I don't think a menu has to be massive but a small menu should be varied for different tastes. Service was okay but we had to flag down the waitress a few times to get her attention. Toilet wasn't that nice which I always thinks highlights whether a restaurant has good attention to detail. Overall it definitely was NOT bad but whether it was very good or just good is difficult.

Would have got the same at home from my nespresso machine. Disappointing as nice, relaxing atmosphere and only down the road. Much better coffee places in Surbiton so won't be returning I'm afraid.

My partner and I have been using ex cellar for 3 years now and have always enjoyed our frequent visits there. Wonderful staff who really contribute to the atmosphere. It must be difficult for the owners to price their products and make money but I do believe that the food is overpriced. being retired now we are more aware of what is value for money and tend not to eat there any more. It is still a lovely place to go and chill and I would have given 5 stars but for the prices.

Always made to feel welcome especially with my young puppy. Great coffee and good lunches lots of tables, even pleasant enough to sit outside.

Sat don and ordered a bottle of prosecco and double espresso. When we went to the till to pay we were over charged by £1.50. After saying something we were told that they had just had some new menus printed and the old ones were still on the table! Would be nice to be charged correctly and have the right menus!Apart from that, have been to ex cellar a few times before and enjoy the laid back chilled atmosphere. Probable better for early evening than a late night venue. Prices are average to a bit pricey.

Je suis souvent passer devant cet endroit en me disant pourquoi c est toujours plein car de l extérieur l apparence est assez hybride : magasin ou restaurant ou cafe ou reception? mais une fois passe la porte vous etes bienvenu. Y étant le soir le menu a l’air sympa mais plus restreint que le midi , et je pense que des formules brunch sont aussi proposes. J ai choisi la tourte aux aubergine, courge et chèvre avec salade verte et j ai aussi pris des olive avec foccacia. Pour être honnête la foccacia avait un gout un peu moisie , la tourte était bonne mais les legumes trop cuit , et c;était avant tout une tourte a la courge car l aubergine et le chèvre était bien cache , par contre la pate était parfaite!. C est difficile de juger en endroit juste sur un plat donc peut être j y retournerai avec des amis une autre fois pour avoir un échantillonnage plus large . On verra .

Great atmosphere, delicious coffee and food. Staff is friendly and professional. You can also purchase tasty treats and drinks from shelves and cooler.

Is it a coffee shop? Is it an off-license? Is it a cafe? or a restaurant?Well...Yes. Great atmosphere and really nice place to meet friends or just to find a corner and work / read. A welcome break from the various coffee shop chains and worth walking to the end of the road for.

Walking down Surbiton High Street with tumblies that were getting more and more rumbly we almost opted to go into one of the chain restaurants of which there are many - but like a slave driver, I cajoled my friend to go a bit further and at the corner we came across a rather interesting frontage. What drew my eye were the stacks of wine and the delicatessen-type array of products in the middle of the place and so in we went.The lovely staff made us feel welcome and I got to like the place immediately. The menu is a mix of traditional English / Italian and Spanish and many of the menu entries also suggest a wine to accompany the dish. We both went for pizza - I had the four cheeses and for once when it said blue cheese on the menu you could actually taste the blue cheese in the dish. My friend had a pizza named Aristotle which was made up of pesto, sundried tomatoes and feta. The pizza base was thin and crispy and both pizzas were among the best I've had over the last few years. My friend opted for a rosé which was really fruity.The pizzas wiped us out and so we didn't go for the dessert menu - shame. Coffees and tea were both good for which we repaired to the comfy chairs in the front window - so comfy that I almost dropped off (it had been a busy day!).Plusses all the way and no complaints!

i love this casual slightly bohemian cafe/restuarant/wine bar..it feeds people at all hours and is always busy. eggs benedict and coffee on a saturday morning is a real treat. newspapers and relaxed couples and families all around.

We bought a bottle of the cheapest rose and it was awful! Yes it was the cheapest so perhaps this was our mistake, but just because it's £16 or shouldn't be bad! The setting was nice and they have a nice selection of wine to buy but I've had much better house wines at the pub!

I was in town going to a funeral and needed some lunch so came here. I have lunch and breakfast out the whole time and was so impressed with this place - especially the staff - friendly and professional. It means alot to me being acknowledged - hello and goodbyes are so under rated! but they do them here and to me that makes a good cafe into a great one.The food is lovely and a reasonable price. The coffee is absolutely delicious and served in perfect mugs.If/when I come by this way again I will revisit - well done chaps :) - open a branch in Pompey :)

My husband and I went for breakfast on a weekday and ordered eggs benedict. Our order took some time, we suspect we'd been forgotten. Ingredients were fresh and perfectly cooked, but it was served with mayonnaise instead of hollandaise sauce as advertised - eek! Lovely atmosphere, with good prices and friendly staff.

Ex Cellar is my home from home. I love everything about it from the wonky tables to the superb coffee to the ceiling high windows. It has a lovely buzz, and the atmosphere is friendly and laid back. Everyone who works there is amazing but my particular favourites are Lisa and Crystal :)

Visited the Ex Cellar last week with my husband for tea and scones.. Been there before and thought maybe the scones were a fluke but hey, they did it again. Great atmosphere for writers or those on laptops pretending to write . There is outside seating as well so you can capture the sun when it comes out. Scones are a little pricey but they are worth it especially for a treat.

I pass this place by everyday, and I really wanted to try this place out. So finally I went there for a cup of coffee. coffee was ok - not bad.When I went back to the til to pay, there was a lady in front of me on the ladder, who looked as if she was doing a stock taking. She saw me waiting, because she was literally in front of me! there was another lady who was making a coffee for the other customer. although the lady on the ladder saw me waiting, she kept talking to the other customer. how was this possible? I could not believe what was happening...she just ignored me completely. Then, finally she said she would get me someone to serve. seriously? what a joke. Would i come back? never.

Tea and cake late weekday afternoon. Good service and good cake. Comfortable relaxed atmosphere. Enjoyed very much. Will be back.

This is a great place to meet friends or to sit and watch the world (well Surbiton!) go by. Great beers and wines and nice homemade food. We recently discovered they are doing breakfasts too and the first time we tried this, it was excellent. However on two subsequent occasions we were told they had 'run out' of eggs. Staff are friendly and helpful.

Nice setting, cost feel considering the location, though a little expensive. There is a corkage charge per bottle if you're drinking in, so don't forget this! A good place to go buy a bottle of wine though, a good selection organised well.

Great place to sit spacious when you miss the crowds, prams, dogs etcPrices high especially coffee 2.70 up 2x recently!

Have been using ex cellar for 3years now and my reviews the r have always been positive .however they are becoming victims of their own success. By this I mean that expecting 2 staff to serve 40 customers when they are busy is not fair to either their excellent staff or customers. The rumblings of discontent are being heard. Solution ger an extra member of staff in during busy times or you may lose customers.

Food is always delicious, simple & seasonal. Perfect for a light dinner with a glass of wine post-work in my opinion! It's a short walk from Surbiton station (5 -10 mins).

I've heard they can be a bit rude in here but they've always been ok when I've visited and they are very friendly to my dog so I've given them extra points for that! The coffee is nice, the food is pretty good - although I've only ever had sandwiches and cakes and the toilets were clean-

Studied abroad last semester and spent quite a bit of my time in here doing homework and eating lunch. Great food and coffee. Awesome staff apart from one of the blonde women who was just plain rude to me time and time again. Regardless, went in there anyway because the other workers were lovely.