Euston Way in Telford and Wrekin

Great meal. Well cooked and hot. Our waitress Emily was very friendly and very helpful. Very pleasant surroundings too. Will go again.

amazing service beautiful food and no long delays, Emily was very welcoming nothing was too much trouble. The team were always busy but made time for everyone will definitely be back soon. Thank you for an excellent experience

Really friendly service, couldn’t do enough for us. Very welcoming with the children too giving them activities and crayons. Really enjoyable experience and the manager was fantastic

A lovely meal with fantastic service from Vicky & the other team. Would definitely visit again. Thank you for a lovely meal & for making sure nothing was too much effort.

Came here after staying in the local hotel next door. The venue was clean and tidy with a lovely atmosphere. Food arrived in a timely manner and was exactly as ordered. Both the rib eye steak and fillet were cooked to perfection. Staff were extremely accommodating, with moving of table when friends arrived to paying the final bill. Highly recommend, whether you are a local, or like me travelling a significant distance 👍👍

Friendly and polite staff, good food, fair prices. Beer was cold coffee was warm, puddings were delicious, would come back again.

the food is good for a casual night out. The service from connie is amazing and she is extremely friendly. Its a great place to come with family and friends with a relaxed atmosphere with reasonable prices.

Other than excellent service at the bar in the evening, the overall service was very poor. We booked breakfast and paid up front for our 2 days. On arrival at the desk on day one, we waited several minutes before we were acknowledged, we were then shown to a table but not advised where the food was. Whilst eating, we then watched a member of staff clean a table, whilst holding the cutlery in her armpit!! and remove it by the tines and knives by the tip and spoons by the bowl!! no gloves were worn. The second day, again despite booking and pre paying we waited in a long queue whilst the staff member dealt with people who hadn't booked or pre paid. It would have made sense to ask which of us had booked and paid and dealt with first. I mention to a staff member that they were about to run out of plates and her reply was "I know, we're running out of everything" Chaotic and badly organised, too few staff, overcooked scrambled egg, burnt croissants, not a good experience.

The food was lovely and our server Ceri was an absolute star and made our night a pleasure. Would definitely come again!!

Lovely friendly restaurant the food was good and not over priced, staff were spot on especially Molly and her colleagues Ceri Kim and Will, thank for a nice evening. We will be returning soon

Came for breakfast this morning was greeted by lauren who was polite and attentive food was amazing will definitely be going again

Fantastic food (lots of it), all three of us had a Sunday roast. Excellent service with a fabulous smile. Thank you Connie!

I had prebooked one of the five meals in advance as our son is severely autistic, and as part of his routine, he has his evening meal at 5 PM every day. However, what I requested over the phone two days prior had not been conveyed to the kitchen staff. Seeing my concern, Izzy quickly improvised and said she would make his meal a priority. She also provided a quick snack while we waited. The main meals quickly followed and were cooked to perfection. We had a very pleasant evening with lots of laughs and enjoyed the calm atmosphere and competent service from Izzy and her team. We happily left a tip and will be sure to return again soon. Our family life isn’t exactly normal, and we have to plan ahead due to our son’s condition. The staff accommodated us well and showed understanding, which in my book, goes a long way! Thank you, Izzy & Team.

It was good but they was not a lot of stuff to pick from, if they had added a bit more to the menu it would be better. Definitely needs to explore a variety of different foods

We came to view the area to see if this is the place to retire. This was all made easier with the staff who were very helpful, Sam on reception at the premier inn gave us a great insight on the area and Ryan who was our waiter made us feel very welcome, along with Emily who served us the next day, the food was well prepared, presented and always hot and served with a smile, if we decide to live here then we would definitely use the restaurant .

Had many brilliant meals here, highly recommended the steak or fish and chips! We're always greeted with friendly cheerful members of staff who are always helpful.. Great covid control, and one way system.

We stayed here recently and decided on a large fillet steak each as we had enjoyed one the previous week at a Beefeater in Gloucester Quays and I wanted to impress my son so on a trip to Telford we stayed at the Premier Inn which was first class and booked a table for dinner and breakfast at the beefeater next door ... BIGGEST mistake ever !!! ... We waited an age for the drinks ... even longer to have our orders taken and once given another almost 45 minutes before the meals arrived ... The steaks were the worst that they could ever be ... Elasticated fillet steak that you couldn't cut easily with a steak knife and then chew and chew and chew until finally we both gave up and I called the waitress who immediately apologised and stated that we weren't the only ones to complain so why was it still on the menu ?? ... We then chose another meal of steak pie and sirloin for me ... Mine was edible but my sons pie was awful ... Stodgy pastry with drying out steak inside ... He took 2 mouthfuls as he was hungry and then pushed the plate away ... I felt awful for bringing him here but thought that something might be salvaged in the morning with a cooked breakfast ... Well how wrong was I ... This was by far the worst breakfast I ever had ... I had an English with 2 eggs ... one was snotty and the other rock hard ... The bacon was cold hard and grey looking, the tomato looked a very pale and sick looking thing with no centre ... The several small bits of mushroom were tasteless and the hash browns looked like someone's left overs ... My son spread his egg over his toast and it was all snotty and stringy ... He pushed his plate away and walked out ! ... What a disaster this was ... The staff were good but obviously struggling whilst I just wondered who on earth might be cooking this stuff ?... I would never ever use this place again and will definitely think twice about using a beefeater again with the exception of Gloucester Quays .What a total waste of time and money this one was .

Brilliant place to go and eat the steaks were ace. Service was great and the food was fantastic, definitely can't wait to come back again 👍🏼

Very surprised with the quality of the Sunday Lunch. Nice big portions and very welcoming staff . Thanks to Nicky and the team .

I haven’t written a review in a long time, however. This visit warrants a review. Thankyou Tara who served myself, my partner and my friend. Fantastic service! To the lady in the pink top who showed us to our seat (I think manager) Thankyou for being so welcoming and introducing us to the one way system. The waitress with the ginger hair who took our drink and food order, your personality was amazing. You have really great customer service skills. Finally, best till last. Chef Kyle.... not a single scrap of food was left on our plates. Credit where credit is due, and credit is deffo due for your food. Beautifully presented and perfectly cooked. Thankyou so much. I would 100% recommend anyone to visit the Euston Way Beefeater in Telford!Fantastic

Paige was a lovey person very helpful! Couldn’t do enough for us. And the food was amazing well done Damian your a star! Gordon Ramsey eat your heart out!

Spent the long bank holiday weekend exploring beautiful Shropshire. We popped into the Beefeater at Telford Central the first morning and had such a lovely experience, thanks to Janet B! Janet is absolutely lovely. She made us feel instantly welcome and was so kind, attentive and personable! She seated us out of the fray and asked if the table was to our liking. She checked back on us several times to ask if we fancied anything else. Despite being very busy, Janet went the extra mile! She made for such a lovely breakfast experience we came back three more times! One of the days when Janet wasn’t there, there was a noticeable difference in the overall customer service. Thank you son much, Janet, for making our holiday all the more lovely!

Fantastic visit, came twice in two days. My mum and I away for a girly weekend, came for a meal last night. Delicious! Customer service second to none. Must mention, Sarah our hostess was really friendly, So much so, that we booked in for the morning breakfast. She was there again, stepped up once again to provide some of the best customer service we've ever received. So thank you Beefeater Euston Way!!

Well what an oasis we found on a long trip home from our holiday in Wales. We hadn't booked because we were not sure of timings but I went in to enquire and the lady welcomed us in. We checked in the QR Code and were taken to the nearest table as our waitress Janet B had noticed my Dads limited mobility, he is 92. We were treated with the utmost respect and politeness and everything about the covid regulations were explained clearly. Staff wore their masks at all time and were very particular in how they safely handled all cutlery, crockery and glasses. We ordered from the lunch menu and the mains were delicious as were the desserts!We were very thankful for this oasis moment and wish to convey our thanks to front of house staff, especially Janet B, for they kindnesses and to the chefs for our very tasty food.

Stayed at the premier inn and booked a meal deal. Beefeater very busy but manager went out of her way to accommodate our family at a reasonable time to eat. Staff very friendly and attended to all our needs, very covid safe protocols in place. Waitress Paige was lovely and made sure we were happy with our meals and kept us up to date with how long our food would be until it arrived at the table. Felt very comfortable and relaxed. Would come back again.

Janet B...! such a legend. Nothing was too much trouble for her, she made us feel welcome, she was full of smiles, happy considerate, and very patient. She absolutely made our visit a memorable one and we will definitely be back to see her.Your bosses should be so thankful they have you as you are a credit to them.it was also lovely to see Tara, she was also incredibly helpful, full of smiles, and really pleased to see us. It was a refreshing change to see people that were happy to be there.Thank you, ladies, from all of us xxx

We had a table booked for 6pm and we found that the service was very slow. It took nearly an hour for us to receive our main course and then nearly 20 mins for pudding. We left just after 8:30, 2 and a half hours for 2 courses and not all of us had pudding! Service was disappointing and staff on shift didn’t really seem like they wanted to be there! Food was actually really nice but service let you guys down tonight as it didn’t seem overly busy so don’t understand why everything took so long! Will not be in a hurry to return

Lovely service as always well looked after by janet always a friendly service very bubbley and happy lady will always return thankyou janet b

What a great way to start a special birthday,breakfast at Euston Way is always a treat,excellent food and service,nothing is ever too much trouble for the lovely team on duty today,a special mention for Janet B who even ran out onto the car park to report a handbag left behind,thanks again all. Gail & Dave.

Visited today for a birthday breakfast with the family first time out in over 4 months the staff were all so pleasant and they even brought out a birthday platter which was so nice highly recommended the services and food here and a massive thank you to Janet B for being an amazing host and making us feel so welcome

Amazing Breakfast , Nothing too much trouble!We visited today for the first time since the start of lockdown, it was very busy but we were greeted by Janet B with a big friendly welcome, she even remembered us from previous visits, she was rushed off her feet, they all were as it was so busy but she was so helpful to everyone especially trying to help an elderly gentleman sat by us who was struggling with his mobility and wasnt from round here. The food was hot, tasty and of great quality and our whole experience was great!!

Brilliant first meal out after lockdown! Amazing fillet steak and surf and turf! And an amazing waitress Abby G who was attentive and helpful! And went above and beyond

First trip back after Boris allowed us back out and it was incredible; Not only to be back in a restaurant, but to eat such delicious food. Our sever, Jan G, was very attentive and a delight. A great welcome back to a sense of normality. Will definitely be coming back!

Brilliant service, especially from our lovely, friendly waiter Jane G! Good food and nice atmosphere. Three happy customers! From Emily, Kieran and Jason x

We had a great afternoon service was good Jan G who looked after us was polite confident she made us feel at ease and comfortable food was served well presented . Thank you Jan G

Excellent first meal out since covid, we love this place and used to come regularly its our personal favourite. Outstanding service from Jan G who is polite, friendly, attentive and welcoming every visit. Great food guaranteed every time we go. Thank you!From Katie and Chaz!See you next time!

It’s great to be back at our lovely friendly welcoming favourite beefeater, seeing familiar faces after so long. As always we had a delicious meal served by Abby who is always so friendly and helpful an asset to the team at Euston way thank you, we’ll be back very soon.

Richard was from booking the table very accommodating changing our booking time and squeezing us in between tables which caused them work. When we got the restaurant we were greeted by Abby who checked on us several times and engaged in a conversation with my wife which made us smile! Outstanding can’t wait for our next meal here!

We had excellent service, Abby was always and forever and ever checking on us, asking if we wanted anything else, was very helpful and polite! Great experience!

My wife and I had a lovely meal at the ustonway beefeater the meal was good and the service was excellent the waitress was Abbey who was very friendly and made us feel welcome good experience

The food was good, the service was great by Abby. We were impressed by her professionalism and friendliness.

Lovely breakfast this morning - Jan G and Jan B were so polite and friendly and made sure to look after us! They couldn't have done enough to make our experience pleasant, so thank you! Food was lovely and the resteraunt itself was clearly Covid friendly - Staff were on the ball with cleaning and Covid procedures were being followed. Thank you!

I met a lovely lady in the team called Jan G, who looked after us really well on our visit for lunch, the food was delicious and her service was amazing, thank you! The Popcorn cauliflower to start was fabulous, as was the veggie burger and sweet potato fries for main, yum!

Amazing service as usual from Janet B. 4 years, we’ve been coming and Janet has always been amazing!

As a lady working away from home it can be daunting eating alone in restraunts. The staff at the restaurant here are lovely. Janet B is a very polite lovely lady. Always friendly and chatty and happy to help. I stayed at the hotel next door for a week and it made such a difference having a friendly face to say hello every morning when your on your own.Thanks Janet B! Youre a star!

Fabulous service, food was wonderful, Jan G and Jan B really looked after us and made my birthday lunch perfect. Sparkly and bright.

First meal out after lockdown and really felt at ease, Jan g and Jan b looked after us and made sure every need was met.

Lovely time had, from the moment I entered to the moment I left. Was greeted and looked after by the lovely Jans. They were friendly, attentive and professional. Felt at ease and safe with covid measures I place through the restaurant. Food was presented lovely and tasted great. Being vegetarian and celiac i was still able to enjoy a 3 course meal. Will definitely be visiting again.

Arrived at euston way for lunch it was our first visit in 15 months due to covid we were greeted by Jan g really nice to be greeted by a familiar face all covid rules are in place and we felt very safe we will certainly be booking again. The food was very good and well presented it was really nice to see lauren and Abbie again , Trish popped in to say hello to us it was very nice to chat again ,with covid rules in place we can't wait to see christine Jan b and tara on the breakfast shift hope they are still working at euston way will see you very soon love paul deb and emma xx

A wonderful lunch!! Excellent service by Jan G and Jan B. They really made the day fun. Jan G was a delight, as sparkly as her nails.

Lovely breakfast great service of Jan g and Janet b. Will definitely come back. Thank you very much both.

Lovely breakfast. Nothings never too much for them. Fantastic service from Jan G & Janet B x defo recommend

Absolutely amazing meal !! The food was lovely and tasted amazing couldn’t fault anything. The atmosphere is amazing and a lovely restaurant to visit. The staff were also very attentive and absolutely lovely. Especially jan G who had the most amazing nails to go with her lovely personality!! . Not one member of staff I could fault either even when there was issues with my voucher they sorted it quickly and without a fuss. Got asked multiple times also of the meal was ok so if there had of been an issue it would of been dealt with quickly. Highly recommend and can’t wait to come back next week :)

Had a lovely visit. Was is Telford looking for a new car,and came across the Beefeater, we were made to feel so welcome, and the staff were really helpful and friendly. The steaks were cooked to perfection and melted in the mouth, the Garlic flatbread starters were simply delicious. Going back to Telford in a couple of weeks, and will definitely be calling back here.

We had a really lovely meal here, our staks we're beautifully cooked, the batter on fish was lovely and crisp. The black cherry sundae was tasty. Also the service was excellent, especially Jan G who served us. Will definitely be going again.

We have been coming here for several years which is a good sign to how much we enjoy coming here, the service from our favourite member of staff (Jan G) is always top class, she always makes us welcome and serves us in quick time and does everything she can to please. She will go out of her way to help and will make pleasant conversation with everyone who walks through the door. The food here is also top class, and lots of good offers to be had also. A favourite of ours is the rump steaks and the mixed grill and the food always comes out hot and is delicious. The other staff also make you feel welcome, they work hard to keep the wait times to a minimum and we just love coming here over anywhere else in Telford.

I'm so happy that your back open and the food and service is exceptional and the 2 waitresses Janet B and Janet G make you really welcome

Jan G was fantastic tonight. Great service, very fast and efficient. We'll be back every week. Thank you x

Greeted by the lovely Richard. Service above and beyond, jan G wonderful person, again above and beyond. We will be coming back now we started to have normality back in life. Food out of this world. Highly recommended. 5 star all the way.

Excellent service, steaks cook to perfection. Waitress Jan G nothing was too much trouble, very knowledgeable about the menu too.

Janet offered great service with the team very helpful and professional. A good team and credit to the business. Definitely be visiting again

First impressions in any hospitality setting are hugely important. A lesson the lead waitress/manager at Euston Way Beefeater should be taught.While checking in at the adjoining Premier Inn, my partner and I thought we would book a table at the Beefeater, thinking we would have a lovely sit down meal and help a local business. Booking ahead would also help the staff prepare considering the current COVID measures in place.We arrived pretty much on the dot for our booking but the welcome point was empty, which surprised me a little as the booking had been made in advance. The restaurant looked and sounded deserted, so I took a few steps beyond the screen to see if anyone was on duty. I must add I was wearing a mask and fully respect the 2 meter rule.There was a gathering of staff (at least three) at the till point and the manager/lead waitress shouted "Can you get back behind the screen and wait there?" No please, no thank you, no manners or greeting of any sort.I stepped right back behind the screen and a few moments later another member of staff appeared. She didn't say hello and simply asked "Are you in the same household?" which we are.Nothing further was said and she walked away. After being shouted at for mistakenly walking past the screen (there was no signage stating to wait to be seated), I tentatively followed and asked "Are we supposed to be following you? You didn't say what we're supposed to be doing and I don't want to break any more of your rules."We were seated with menus left on the table, with no offer of drinks and the woman simply walked away. The lead waitress did not acknowledge or greet us as we walked past her and she seemed more interested in clearing an empty table close by in an almost empty restaurant.We selected our menu choices and the waitress came back a few minutes later to ask if we were ready to order (still no offer of drinks). We gave our choices only to be told at that point that most of the items we wanted were not available and off the menu, even though the menu was offered to us when we were seated.The burger on the festive menu was not available so we asked if we could order a regular burger as an alternative as part of the same offer. We were told a flat "No, that's not possible. You have to order from the main menu if you want that."Only at this point were we told numerous items were not available to order. It would have been appropriate to make us aware of the limitations at the point the menu was offered to us, not at the point of ordering.Weighing up the attitude we received from the very outset, the poor customer service and the feeling that we were simply an inconvenience to their evening, in spite of the fact we had pre-booked, were residents in the hotel (part of the same company) and were adhering to the COVID rules (wearing a face mask etc.) we decided to support another local hospitality business and ordered a take-out, which was delivered to the door and with a smile. It is good to see some people in hospitality actually care and appreciate customer support.We also opted to skip breakfast the following morning which was more income lost, so all in all dinner and breakfast revenue that no doubt the establishment would have benefited from never to be recouped, plus damage to the brand name.We will certainly think twice about staying at the hotel and opt for a different brand in future as our custom was obviously not wanted.

Greeted by a very pleasant young lady who engaged with us and made us feel valued. Our waitress was pleasant and efficient and gave us time to select our food and drink. The food was very good and was cooked to perfection. COVID requirements were fully observed by staff and the restaurant. Couldn’t fault anything and will call in again when we are next in the location.

Sat in car park right now had fillet, best I've ever had. Nearly 60 good meat or good chef. Naa I shouldn't confuse.

Went here for lunch today. Fantastic service from a lovely lady Jan G. My steak came out to perfection. Not tasted a steak like that in a long time. Well done shef Mike. Keep up the good work in these difficult times. Good to see the passion isn't lost.

Visited today for lunch for the first time as a half term treat for my boy and meet an old friend. We were not disappointed as the food was lovely and very reasonably priced. Felt very friendly and welcoming , all extremely covid safe too. Can't praise our host Janet enough she made us feel very welcome and would definitely visit again to be served by her!!!

Lovely Meal and dessert, couldn't fault it at all. Great customer service and warm environment. Thank you for a lovely meal

We visited on 10/10/20 as a small wedding party. We were split up due to the current covid rules however, a lovely lady call Jan G made sure we were still close as they could allow to one another. Jan G was extremely helpful, she went above and beyond for us that night and made it even more special! Every little request we had, she tried her best to arrange it. She took photos for us and she just made our night. Jan G we cannot thank you enough!! We tried to leave her a tip but she was too humble to accept it. Jan G you are a lovely lady, thank you again! Would recommend anyone to go here the food was lovely, service was amazing, will 100% coming back here.

On the 10/10/2020 me and a few family members went for a meal to celebrate the bride and groom. Due to covid we all wasnt able to sit together however a lovely lady called Janet G got us all to sit as close as we could following the current guidelines. Jan went above and beyond making sure we had a great time at the meal. She even brought put complimentary glasses of wine for the bride and groom. Thank you for the amazing service Jan! We will definitely be returning soon!

Excellent lunch today great priced menu excellent food 4 of us all served at the same time , charming young man served us really polite and helpful Thankyou Richard will definitely be back

I don’t usually leave reviews, and I appreciate things are difficult with Covid restrictions, but I’ve never been to a restaurant with such rude or ignorant staff in my life. Was left waiting at the door to be seated for breakfast for twenty minutes, despite having a table reservation, the restaurant being mostly empty, meeting a colleague who was already seated within my view and being told on three occasions ‘be with you in one sec’ by two different members of staff. I ended up having to say ‘excuse me’ three times (feeling I’d been forgotten about) to be completely ignored by staff walking by, and on the third occasion being told ‘I know you’re there’ in a horrible voice. In the end I just walked over to my colleague and sat down (after having done the NHS track and trace twenty minutes earlier), conscious we’d be late for our meeting if I wasn’t seated soon. I was immediately approached by the same member of staff who ignored me, to be told off for ‘just walking in’ and could I not see how busy they were (erm, place mostly empty and one member of staff was faffing on filling pre-prepped juice glasses right next to the main door, while myself and other customers were waiting to be seated). I was served straight away after this - although my colleague was finishing his second coffee - and the food was fine. I was here prior to this trip less than a month ago and still during Covid, and had no issues at all then, so happily came back. Be going elsewhere next time.

Had a meal here food was good value for money. Following Covid 19 rules . Making everyone feel safe yet welcoming.

First time in a Beefeater for us . Table service only due to the 🦠. Our order of calamari and onion rings to start & one steak & one burger with fries to follow very good . We will be back

Booked a table but weren’t comfortable with the one we were allocated as didn’t appear to be 2 metres away from another family. We thought we’d have to put up with this but after a few minutes we were moved to another table and felt much safer. We’d been served drinks but then forgotten about for around 20 minutes as other people around us were served their food. The duty manager finally noticed us and to be fair she was really apologetic that we had been missed. Our order was taken by waitress and the food came quickly. The food was ok, (my peas tasted very strange tho) I do think Beefeater is way over priced compared to Wetherspoons and Hungry Horse for very similar food. We had to wait a while before finally getting our bill, we had been given a discount as promised due to time we waited for our order to be taken. I would go back based on the service alone, the delay in taking our order was a mistake and I was pleased with how it was handled. The food wouldn’t win any prizes (especially the peas) but we enjoyed what we had. £11.29 for my scampi, good value? Clear safety notices given out with menu which is reassuring.

great place great staff . nikki was fab.. no bad history here. if in telford will be back. not a bad thing to say

We called in as we're staying at the Premier Inn next door as we enjoy a break in Shropshire.We were very impressed by the standard of service and quality of food - it's not often you get a steak that is cooked properly - and the staff are just brilliant. So helpful, so friendly, they could not have done more. Special mention goes to Abbi G who can do several things at once and still keep an eye on your table and answer your boring questions!

Everytime I go the food and service are good to great. Any time below par it gets sorted and handled in a brilliant way. I can hardly fault it. Covid restrictions are in place and are as needed. But most of all over the past four years when being served breakfast I have had a absolutely fantastic service from Janet B, she is a fabulous addition to the team. You can tell she works hard and is so friendly and helpful, she is a credit to the company, and I felt this needed acknowledgement.

Stayed at the Premier Inn next door so ate here, the food was really good both breakfast and evening meal, choice is limited due to the virus but the table service is first class and the staff are so helpful especially given the circumstances they are working under, well organised and polite. Made our stay that much better, thank you Sarah and staff.

I had to wait nearly 15 minutes for my order to be taken.An infant started screaming at a nearby table.The sauce on my prawn cocktail lacked taste.The paper napkins were damp.The chips weren't nice and they didn't have the desert I wanted.

First experience for us dining during restrictions . Had evening meal and breakfast as staying in hotel nearby . Good Covid-19 implementation. Social distance queuing and hand sanitizer at entrance. Waitress showed us to table which were all comfortably set apart. Waitress stood appropriate distance to take order, deliver drinks on tray. Same with meals - cutlery and sauces came same time as food. I had fish and chips and hubby had ribeye steak followed by treacle toffee pudding. Very nice food well cooked. Katie our waitress was very pleasant, helpful and very efficient. Breakfast was similar format with paper placemats as menu. Everything was waitress order and mugs given for self service for hot drinks. It was fairly quiet and therefore easy for staff to manage.

First experience of pub menu/meal after covid 19 lockdown. Minimal menu, but had the main meals people usually pick , steak, chicken, pasta.Pub was a one way system, which was adhered to by all , which was good to see. No mask were worn but tables were spaced further apart.Not too long to wait for your order which was well cooked and presented. We benefitted from the government scheme too.Felt safe and would go back

Standard beefeater fare elevated by the service from our lovely waitress Jan G. Helpful and attentive.

Great service from Jan G in a COVID safe environment. Won’t be our last visit definitely be back for more of the fabulous food. Especially the deserts 😍

Out for lunch today. Parking good and free if you register your number in the restaurant. Beefeater Euston Way totally have Covid covered. Sanitisers everywhere, queuing methods well organised as are routes around restaurant. Spaces between tables make you feel very protected and distanced. Well done. Food was excellent - no fault whatsoever. Hot, tasty and plenty. Lovely fresh ingredients. Had missed grill and chicken wrapped in pancetta Fantastic. . Best of all - service. All at table - perfect Janet G was helpful, polite and kind from the moment we got there till when we left She helped us out with a slightly confusing voucher and service was quick and friendly. 10/10 Janet Top notch all around Wouldn’t hesitate to recommend. Thank you

My steak was undercooked. I was so impressed with polite and helpful way our young waitress dealt with it, and with the chef bringing the replacement steak out with an apology. Fantastic service and the food was great too. Thank you.

We were staying in the Premier Inn so decided to book in for an evening meal and breakfast as there was not much nearby. We arrived for our dinner and had explained to us all covid precautions the staff were attentive, helpful and very polite. Our meals were nothing special but tasty and we had an enjoyable evening. However, breakfast was another story...I am not sure if being on the Eat out scheme was a factor but for a restaurant limiting numbers the service was pretty abysmal. We arrived at our booked in time of 8.45 and stood for pretty much 15 mins after the server then said we weren't booked in she went to get her supervisor and found we were booked in, she took us to our table and explained about how the unlimited breakfast was now done. After ordering drinks she said she would be back in a moment 20 minutes later I eventually asked a server if we could place our order. As we had booked a slot for our day out we were now running short on time. Breakfast was not rushed either but once arrived was tasty and hot and we all enjoyed it. We understand that times are different and we do have to wait a little longer for procedures to be followed but standing at a door for that long is just a bit out of order. I will say the servers are doing their best but I would suggest management does need to look into staffing levels at certain times.

Visited on 18th August with my husband and 2 granddaughters. We were greeted in a friendly manner. Due to lockdown the procedures were delivered in a very clear precise manner. We were shown to our table via the one way system. At the table we were handed our papers , the blue one clearly set out regulations for a safer enjoyable meal. The menus were disposable on departure. The drinks were delivered to our table and we were requested to remove them from the tray. The food was delivered with the minimum of staff handling. The meal was enjoyed by all. The staff have obviously worked very hard to maintain social distancing throughout the restaurant for the benefit of the clients. Thankyou to all of the staff especially Paige, Lauren and Jan.

Donna was so kind and an amazing host she’s so genuine , the food was nice at a good price , Donna made the visit

Just returned from taking advantage of the Eat Out to Help Out offer and have to say I'm really impressed.They've done everything possible to keep everyone (customers and staff) safe, from implementing a one way system to offering waitress service.All the staff were brilliant but a special shout out has to go to Sarah as she kept her cool through the busy breakfast period while maintaining that lovely smile.We all opted for the full cooked breakfast and the continental. The food was excellent and cooked perfectly so well done to the chefs.The total bill came to less than £14 for all 3 of us which is crazy cheap.The service, the food, and the warm welcome have all contributed to this review getting 5⭐

Me and my aunt came to beefeater for lunch for the first time since lock down, we were served by Jan G who tends to be our waitress everytime we eat here, always greets us in a friendly professional manner and always gives us the best experience.Food was cooked to perfection. Keep it up :)

Had to eat early as fully booked later on but lovely steak, additional chips, good service, systems in place for virus safety etc.

Had a great sunday lunch service was excellent watrerss Janet g could not do enough.everything was done to protect all customers from vivid.

Booked here for an evening meal as we were staying in the Premier Inn next door for the night. There are lots of measures in place as a result of the virus, sanitise your hands when entering, following one way systems and handling your own menus and binning them afterwards. Although the menu is limited there is still lots to choose from. We had a mixed grill and chicken and rib combo, both delicious! The desserts were lovely as well. For three courses each for 2 people and 4 alcoholic drinks it came to less than £80 which we thought was a bargain! The staff were very lovely, and the manager was so polite and welcoming. If we ever up that way again we will defiantly give another visit. 100% recommend.

Visited today an very impressed. Felt very safe with all new measures put in place. Everywhere was spotless and ordering explained nice and clearly. Food was brilliant quality and enjoyed by everyone even my fussy 7 year old had two plates. Staff were amazing and the lady that served our table (Tara) was attentive, fast and safe service with a smile. Will definitely be returning.

Our first meal out since March! Janet G was very helpful and welcoming. Great food and we felt everything was being done to keep customers and staff as safe as possible. Would definitely recommend.

Lots of social distancing and hand sanitizer available. Good food today with 50%OFF with eat out to help out scheme. Amelia waitress was very helpful

Went in just for a quick lunch and ended up having starters mains and desserts been before COVID but this was the first time since and all was really good tasty! Served by Janet G who was really nice and helpful! Can’t fault anything! X

We ordered the mixed grill and cheese and bacon burger, our favourites from the pre covid days! The lovely Jan G was serving our table, very attentive and helpful, and we had a thoroughly enjoyable meal. Well done Beefeater!

food was fantastic when we got it but the service was dire. stood at reception on arrival for 15 minutes before anybody even acknoledged we were there. restaurant wasnt busy we counted 8 other people in there at the time yet it took at least 20 mins for anybody to come and take our breakfast order then took another 30 minutes before we recieved it. we decided to finish off with croissants but some 25 minutes had passed since we ordered them and still hadnt recieved them so we went to find somebody and we got them straight away. food was excellent but the poor service let it down unfortunately.

We visited Beefeater on 1st August and was greeted by a lovely lady who showed us to our table and explained the procedures in place. It was well organised and felt safe. Jan G was our waitress, she was lovely to us and nothing was too much trouble. The food was very good and we didnt wait long for it to be served. We will hopefully be booking a birthday meal when possible and returning with 12 guests