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3.5

Based on 65 opinions finded in 1 websites

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Nº 150 in 227 in Harlow

Nº 15 of 21 Other cuisines in Harlow

CUSTOMERS TALK ABOUT DISHES WITH..coffeechocolate
Score
OpinionsNoteTripAdvisor653.5

comment_iconOpinions

Coffee was tasteless, despite asking for the drink to be made again it came out the same. toilets were a filth hole and it is over priced and dirty. I have been a frequent visitor for the many years this place has been open but today’s visit was my last.

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Hannah . 2021-06-24

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Esquires Bradford. Two out of three staff members not wearing masks. Despite the fact that I was the only person waiting, they still managed to get my order wrong. Didn't seem to know how to use the till and generally poor service.

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Catherine H . 2020-09-30

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Visited here whilst passing by on way to holiday further North and stopped for late breakfast/early brunch. Good to see COVID system in place however whilst service was prompt and polite with food arriving quickly and hot. We opted for two poached eggs on wholemeal bloomer toast, a tuna ciabatta, water and black coffee. The level of cleanliness and staff attention was clearly lacking. We had to move from our first table as this had not been cleaned and as there was only a few tables occupied, could not understand why this was given the number of staff on view who were working (or not as the case may be!). Upon the food arriving, we had to ask for serviettes and sauces as none were provided/offered. The food was adequate but overpriced. Not an overall enjoyable experience and given the current legislation, keeping the food areas clean and tidy should be of a paramount importance.

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Paul B . 2020-09-15

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I went to the coffe shop. The cafe was not busy. The girl behind the cafe were chatting on there phones leaving tables with dirty cups. We never had our table cleaned and never saw them clean on table whilst we were there. With corona virus come on get a grip . Clean up your act disgusting

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Audrey L . 2020-03-19

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The quality of the service has slipped back from whence it came. Lately, there has been an improvement but regrettably, something has once gone awry. The coffee was just about acceptable, although it could have been hotter, but the time it took to be served was far too long. The table was sticky and there was litter strewn on the floor.

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Paul R . 2019-12-28

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Things are improving at Esquires. The coffee was hot, full-flavoured and the chocolate cake very fresh and moist. The tables were clean and tidy and the staff made an effort and looked cheerful.

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Paul R . 2019-11-07

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Look I will be well honest i have been here numerous of time and never had a problem with the staff or any foods when buying anything . However it cost be nearly £10.00 for a jacket potato and a small chocolate milkshakes which is a bit of rip off and seems a bit overpriced . They have charged me this amount whenever I come in. And the jacket potato was very little and mini it wasn’t a normal size at all the chocolate milkshakes should really cost be approximately £1.89 rather than an extra £4.95 has I have seen this in other cafes. And it really noisy in there when I come in at around 12:30pm. Overall I would recommend this cafe to anyone near harlow and I will definitely be returning but I just want these improvement to be done in future reference. next time I come in. I just don’t want to pay more than I need to do.

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570amaana . 2019-10-28

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I popped in for a small coffee while in the area and I wanted more than the standard chains. I decided to try Esquires. The shop was moderately busy, however there seemed to be no one clearing tables. On getting my coffee I struggled to find a clear table without taking spend cups to the side. The floor was covered in scraps of food and it seemed someone had spilled a soft drink on the floor and it hadn’t been cleaned making the floor sticky. The coffee was lovely, much better than on previous visits, however the state of the sitting area made me wish I had got it to go.

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seosamhbeyond . 2019-10-10

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A big improvement from my last visit. The coffee was very well flavoured, unlike last time, and the friendliness of the staff was good. The tables were clean and tidy and they cleared up almost immediately after the customer had left.

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Paul R . 2019-09-21

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The welcome was friendly and the coffee served in good time, but it didn't have the fullness of flavour that I receive from Costa's. The table was clean but the floor was littered with bits of food and other rubbish. The panini was hot and tasted ok.

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Paul R . 2019-08-18

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This place has some great views, and the outer walls are all glass, so this is the perfect place for a sunny day. They have outside seating too. They offer a fantastic range of flavours (both for coffee and milkshakes, as well as green tea's and so on). The staff are super friendly, and they serve all day brunch. What more can you ask for?

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Kiroftheby . 2019-02-28

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All round customer service poor! Seems like staff can’t wait to get you to leave in the evening! Costa in next opposite is open mid week till 6.30 welcoming! Staff lovely and friendly always a nice place to be! And toilets have always been looked after clean and tidy, Costa “next”every time now

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Honeypot63 . 2019-02-06

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Lovely coffee, lovely staff but have had to stop visiting as it’s impossible to sit anywhere out of the blazing sun. They desperately need to have blinds fitted. Won’t be seeing me again unless I can sit in comfort without being blinded.

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K5799GNlindas . 2019-02-04

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To give them another chance I ventured in there for a cup of hot chocolate. It was far too sweet for my taste and most definitely not a patch on the Costas delight. The latte my partner had was 50% froth. The table had the residue of spilt drinks that had not been cleaned. From only average, it now rates as poor. The service is still ok.

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Paul R . 2018-11-28

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We were in Harlow and I was looking for Breakfast. Came across Esquires while walking near the water feature. Lovely little place. Really relaxing setup, the decor was and colours inside just gave it a very nice feel. A perfect place where you can have a coffee, breakfast and read a paper. Food was delicious. Egg royale. Staff really friendly and a good menu to choose from.. Very spacious inside which would be a perfect place for anyone with buggies or a wheelchair. Seating available outside as well and on a sunny day is perfect. I have been to other places and ordered the same food.. Not only was it tastier here but surprisingly cheaper,

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inschris680 . 2018-10-10

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I could repeat the review gave the last time I was at Esquires almost word for word. The place still needs a makeover and a general tidy up. In Harlow there are many better coffee houses than this, better fuller flavoured coffee and to be...

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Paul R . 2018-09-14

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It was great sitting outside watching Harlow's life go by. The coffee wasn't as good as Costa's and the sandwich a bit soggy. The decor needs a bit of a makeover but the staff are very warm and helpful.

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Paul R . 2018-07-29

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This is my go to coffee shop whenever I am in Harlow as for years the hot drinks here have been consistently delicious. One of the only coffee shops I have found who serve Honey Comb Hot Chocolate and White Hot Chocolate, with many other...

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ruth_n3 . 2018-07-27

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Such a bad experience with the the coffee shop. Was called out to investigate burnt sockets caused by overloading. The owner has no regards for his staffs safety. The owner bindish then tried to avoid payment.

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Hamilton B . 2018-07-11

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Used to be great. However, standards have slipped. The selection is good for drinks. The food selection is average but often sells out of ranges quickly. It has high chairs and kids are welcome. I used to go regularly. I dont go much now. The...

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1981Nina1981 . 2018-01-15

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Friendly helpful staff, nice to see the support of Stop Plastic... soft drinks in glass bottles, Win win for us.. met family here for a catch up, all choose different drinks all happy with taste, temperature and variety. Seating not to comfy and not many...

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eliseum . 2018-01-07

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Been visiting this coffee shop for the last few years and it has always been the best in harlow. Great atmosphere friendly and professional staff. Came in with my little boy and they brought my drink over and sorted out warm milk for his bottle....

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Bev B . 2018-01-03

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The surroundings are bright and comfortable. Staff friendly and coffee and pastries excellent. The best coffee shop in Harlow newly refurbished.

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boldy2018 . 2017-10-11

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My first visit to this Coffee shop, friendly staff, ordered a regular cappuccino, resisted the tempting range of cakes, coffee was served up quick and was delicious. Great spot for people watching.

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barringtonjames2017 . 2017-09-27

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Esquires has recently upped its game with a more interesting and varied range of food on offer, and now open Thursday, Friday and Saturday evenings serving Tapas, as well as a range of wines and beers. Well worth a visit for lunch.

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Jon C . 2017-08-26

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Go to Esquires regulary for coffee, Can sit outside as well as indoors. The staff are very helpful/friendly

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tmurphy4 . 2017-07-19

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I wanted an almond milk frappe only to be told that there's only soy or regular milk. I was a bit disappointed by this but my soy frappe was tasty and refreshing in the heatwave today.

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Robert_Bridgeroad . 2017-06-19

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La prima collazione in Londra e stata nel Squires Coffe , ed e stata molto gradevole,cibo squisito,sopratutto la torta di...

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antoniofigueroa-pro . 2017-06-01

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Really a good spot with explendid terrace where you can enjoy your drink in the summer. Such a shame that service is not as Great, need a lot of improvement but overall is nice and pleasent. Food is average but pastry is much better. Hot...

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Luis B . 2017-06-01

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I recently visited this coffee shop in preference to costa for a change . I ordered coffee and milkshakes for the kids . My kids wanted sausage rolls and I had a freshly made baguette , all were perfect . The staff even brought over...

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Lisawatts999 . 2017-05-09

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We ordered some food and smoothies. We waited 40 minutes. Smoothies were frozen fruit. We ordered a baked potato, was a dry, old potato heated in a microwave, served with some cold beans and grated cheese in a small bowl (not even heated!!), then we...

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musacid . 2017-05-06

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only popped in for a quick coffee, staff were really friendly. great selection of cakes and snacks - they looked good although i didn't try any. The coffee was excellent - fresh and hot my only advise would be don't sit buy the door as...

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Mark P . 2016-12-06

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We visited this coffee shop at 9-00am this morning & ordered a couple of decaffeinated coffees & two muffins. The coffees were ok as was my wife's blueberry muffin but my chocolate muffin was stale and as we were in a hurry to Christmas shop...

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waller50 . 2016-11-29

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Decent coffee, nice staff and environment. This place is just on my way to work and I come in quite often. Must say that usually get my coffee to take away and that has never disappointed me.

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IvetteS129 . 2016-11-24

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Visited here today at 14:15 (10th Mov) to have the best Flat White in the town...I had lost my loyalty card and a lovely young lady went out if her way to help me 👍 Just another example of the charming, warm & friendly staff...

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Robert M . 2016-11-10

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The atmosphere is always great here, the staff know there jobs and always have a happy smile, the coffee is great.

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Mark F . 2016-11-09

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Coffee shop busy as Sunday afternoon . Organisation of serving coffee v poor and had to wait 20mins.

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maura511 . 2016-11-06

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Better by miles than Costa, Starbucks etc in terms of value and beautiful coffee. Wish there was more of them around!

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nic991 . 2016-10-30

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If I am having a tea or coffee I like a cup and saucer not a great big horrible mug! Tables not cleaned and staff too busy talking among themselves

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sueolszak . 2016-08-21

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We frequently visit here for a morning coffee especially in nice weather as it is has outdoor seating. Good range of coffees and snacks.

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JSpac . 2016-07-29

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The place is filthy and run by young children messing around. The coffee tasted of washing up liquid, maybe burnt coffee - I didnt drink it. Used to love this place when it was first open and clean but wont return. Will try upload photos

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Ghostcrawler . 2016-07-21

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As a local to Harlow, I have a choice of any coffee shop in town, including all the usual high street brands. But where do I go more than any other? Esquires. Why? It just works. It is central. Has a good choice of beverages...

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MeDC65 . 2016-07-08

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I was early for a workout in the gym nearby, and needed a caffeine boost, great service, great coffee and clean

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StephenPhilpot . 2016-04-06

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My wife and I visited Esquires as a change from Costa Coffee where we are regular customers. I placed my order, paid and then was told to wait at the end of the counter for the drinks to be made. The young man then told...

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BRIAN P . 2016-01-17

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We felt really relaxed, and stayed there for ages without any funny looks or being asked to leave. As people came and went around us we enjoyed a nice - but expensive - drink. There are lots of cakes and goodies to chose from along...

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Ritchie E . 2016-01-16

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What a lovely place, with a very relaxed atmosphere, the service was faultless and always with a smile, highest recommendation

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Boyd m . 2015-12-15

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I use this Coffee Shop every Saturday when going into the Harlow Town Centre, and have done for some time. The staff are always very friendly, efficient and are fast - just what you want from a Coffee Shop! The former layout was cosy, but...

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Looie1954 . 2015-11-15

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This is a welcoming coffee shop serving a good variety of drinks, hot and cold. The staff are fabulous, service is fabulous, location is good. No more expensive than any other, cheaper than some, food selection for sandwiches is good if you get there early...

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1981Nina1981 . 2015-10-25

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Rather odd note on the counter saying due to lack of cups you may get you're coffee in a take away cup instead of a china cup. It's a coffee shop how can you not have enough cups. Coffee is OK but it's not up...

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Johnsmith1959 . 2015-10-17

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Rubbish weak 'coffees' which tasted nothing like it. They were just like warm water and milk. My husband took the cappuccino and latte back to the counter and the staff put 'another shot' of coffee in them which was then ok. The place was not...

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cb22Essexuk . 2015-08-15

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I'm currently in Esquires at the moment trying to enjoy my extra hot cappuccino - which isn't! Been given two very dirty spoons which were blamed by a very young girl at the counter on the dishwasher. Not a good customer experience. And now my...

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johnboy2201 . 2015-07-17

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I visit Esquires often and am always really happy with the service, the staff are friendly and always have a smile for the customers, the manageress is just lovely, always asks how I am and knows exactly how I like my peppermint tea! when I...

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AutumnDaffodil . 2015-07-12

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I visit Esquires often and the Flat White is the best I've ever had and I don't mean just in the town either... The Staff...well, lovely people...what more can I say!!! Highly recommended!! Robert...

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Robert M . 2015-07-10

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Amazing coffees and milkshakes, it is expensive but also worth it Prices similar to costa and starbucks

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Adam2308 . 2015-04-08

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I had an amazing white hot chocolate, possibly the best one I've ever had. Only problem was how busy it was.

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Sophie S . 2014-10-30

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I enjoy dining here, the coffee is good and you can have it how you like it, the cake moist and the Panini was just delicious, well worth it as a treat on a busy shopping outing, the only thing I dislike is that people...

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AutumnDaffodil . 2014-10-19

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Overpriced luke warm coffee run by rude unhelpful staff. Our order was wrong and the attitude of the staff was unhelpful and downright rude. When our order did arrive the coffee was luke warm. Avoid!!!

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lwbrr . 2014-09-22

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This is not the cheapest coffee house but its a good coffee and I'm fussy. By using the loyalty card after 6 purchases you get the next free. There is an outside seating area for smoking or people watching. inside it can sometimes be difficult...

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debsk9 . 2014-06-08

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As always pretty good service, choice of food and drink at reasonable prices. But it is time to re-invest. Interior, especially floor seating and toilets are at end of life.

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WillStringer . 2014-04-04

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It's nice to look over the Water Gardens from this coffee shop. However, I was very disappointed in the sandwich I had which was tasteless and soggy. It was described as a "special guest" sandwich, containing ham salad and honey mustard mayonnaise. Maybe I was...

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Tonia H . 2014-03-12

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Me and my Wife have been there about three times . We dont go there very often but so far we have not yet been dissapointed by the quality of their Coffee and Great Service. Everytime when we are nearby and fancy a short coffee...

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hecksfinches . 2014-03-04

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The coffee was great, the staff were helpful and all in a great position for Harlow. I had a cappuccino and a salted caramel muffin. It was a great way to start the day so I would definitely recommend this coffee shop.

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gillian115577 . 2013-11-04

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The cafe is in a good position to sit and enjoy the world go by. The staff are really friendly and the tables are kept clean. The coffee is good and i think it is worth paying a little more for. I really liked the...

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Sianesiracusa . 2013-09-18

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This is not a cheap cuppa but its pleasant to sit and watch people go by. It can get very busy so may not always get in. The tables are kept clean. My only beef is that they keep the lights on all the time...

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debsk9 . 2013-06-18

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