Based on 61 opinions finded in 2 websites
Based on 61 opinions finded in 2 websites
Opinions
Music was top-notch 👌 Atmosphere, funnn Environment, safe
Jessy Osaghae . 2023-12-31
MORE AT Google
Nice staff very beautiful atmosphere. They also let me decorate on my birthday. For the records good heating appliances.
Jane Felix . 2023-09-30
MORE AT Google
Great place to go to for shisha and drinks. Lovely ambiance and great staff who are all very friendly. My new favourite shisha cafe 😍
Rowena Barrett . 2023-03-20
MORE AT Google
Best Shisha Lounge in East Midlands! Staff are kind and professional. The lounge is all ways clean and good vibes
Iffy Dogan . 2023-03-08
MORE AT Google
Amazing interior, both floors are amazing! staff are super friendly and offers amazing drinks, recommendations of shisha are great, nice flavours! 100% coming back more often!😊
Dana Vinklere . 2023-03-05
MORE AT Google
Decent shisha once we asked for a refill, it’s pretty freezing, nice music, and very pretty
Kelisa Ismail . 2023-01-29
MORE AT Google
Dead smoke of the shisha! And a boring atmosphere!
M G . 2023-01-15
MORE AT Google
The best shisha smoke I have had in Leicester! friendly staff and very quick service!
BIG S HB TEAM . 2022-11-01
MORE AT Google
Honestly disappointed with the Shisha and service. Music was so loud even in the daytime. No customer service or apologies for the Shisha/coal being late. Coal change took almost 30-40 mins even if asked.
Jwad . 2022-10-29
MORE AT Google
Nice place to hang over with friends and family, specially weekend is so good with extra activities 😊 loved the service and staff was really helpful
saitej reddy . 2022-10-26
MORE AT Google
Great experience always. Owner is a nice man always on feet to provide great service. Keep it up mate
Zeeshan Vora . 2022-06-11
MORE AT Google
Excellent Shisha. Owner is a great guy. Top Notch Customer Service.
Hammad Siddiqui . 2022-05-16
MORE AT Google
Amazing place, so happy I discovered it. Highly recommend :D I'll be definitely coming back whenever I come to Leicester!
Marija Medve . 2022-05-11
MORE AT Google
Attended this place before as well when it was known as emperors lounge so i thought id try it again. Shisha is great, perfect smooth flavour and smoke. Unfortunately they weren't serving food on the arabian night and their waffles looked like the packet supermarket ones. Very disappointing for an event night.
Niyati Makadia . 2022-03-27
MORE AT Google
Spent a pleasant night with my friends here, will come again👍
Stefan Chirila . 2022-02-26
MORE AT Google
They were amazing when they first opened. More and more I went, the worse they got. Mocktails and milkshakes were amazing, and recently tastes like pure water and syrups. Shesha was good quality, but barely get any flavours now. Charged a ridiculous price for accidently breaking the shesha, despite the staff broke one 5 minute before me and causing a slip hazard!! Heater never works and few times they had no food service!! Used to travel from another city for the excelled customer service and good price they used to have.
Oliur Rahman . 2022-01-24
MORE AT Google
Worst service ever! Heater doesn’t work. Hookah is below average
Devyani Bhatt . 2021-11-23
MORE AT Google
Amazing vibes and good smoke. Best staff out there very friendly and caring. I’d recommend to everyone.
Su . 2021-10-21
MORE AT Google
As a shisha expert... it's only my opinion that matters. This is the best spot in all of midlands for the best and smoothest puff. The attention to detail with the flavour and making of the shisha is worth the 2 hour trip for me. The entertainment is world class. Service and management are amazing. You never leave disappointed. Mocktails and decor are also on point. Don't delay visit today! IG @shisha.princess seal of approval 💖💖💖💖💖💖
Lily P . 2021-10-10
MORE AT Google
Excellent, not like other places, they change the coals every 10-15 mins, they ask if we need anything also every 10-15 mins plus the place is just so classy and elegant. The staff are also really friendly.
Abdels Mo . 2021-10-08
MORE AT Google
Good Service, Great Smoke, Customer Service Was On Point. Love the ideas of all the different events taking place at the lounge.
GHOST 7865 . 2021-10-07
MORE AT Google
Elegant place, nice shisha and good service.
Reem Nagem . 2021-10-01
MORE AT Google
Amazing customer service from Ramisa, the drinks were on point and the place itself looks brilliant.
David Teixeira . 2021-09-08
MORE AT Google
Elegant atmosphere. Amazing customer service from staff and management and great food! This lounge is designed beautifully. You have to taste the tea it amazing. One of the best shisha place in midlands. The Sheesha was excellent and relaxing. This is a place where you can take your business contact for a meeting. Also a perfect place for you to chill with your mate on a Saturday night. This place is located in the heart of leicester city centre.
Imran Mussa . 2021-08-31
MORE AT Google
Great place, beautiful interior and excellent service always
Yasin . 2021-08-27
MORE AT Google
LOVED THE PLACEEE AS WELL AS THE SHISHA customer service was amazing from lala and his team thank you
Aneesah Khan . 2021-07-27
MORE AT Google
Lounge: @emperorslounge 💨 Location Leicester 📍 __________________________________________________ 🛎 Service :- The service I received at Emperors lounge was outstanding. Frequent coal change, Mixture of music type. IE: RnB,HipHop,TrapHouse,Bhangra. also weekends they have a live DJ __________________________________________________ 💰Price :- Average ££ AlFakhar £12.00 StarBuzz £15.00 __________________________________________________ 🍎 Flavours :- Frozen Apple / Raspberry - Cold menthol smoke with thick cloud. Refreshing flavour 🍇 Frozen Blueberry / Raspberry - Cold smoke with a hint of tangy hit. Very Refreshing clean smoke __________________________________________________ ♠️ Pipes: Khalil Mammon __________________________________________________
The.ShishaGuide . 2019-11-24
MORE AT TripAdvisor
Visted emperors Lounge last night with some friends. The place is huge with fab decor, shisha was really good we smoked for 1 and half hours and it was still going. These guys truely gave us the best customer service we’ve had in a long time. Will be back. Keep up the hard work!
Gaffa London . 2019-10-01
MORE AT TripAdvisor
Lovely decor and great music but the shisha was terrible - very very light smoke. If the shisha was drastically improved I would return
Yasmin P . 2019-07-27
MORE AT TripAdvisor
Awesome Shisha and desserts would recommend to everybody! Best lounge in Leicester. Go for the pineapple head Shisha it was amazing
JafferIjaz . 2019-06-09
MORE AT TripAdvisor
I am a huge shisha fan and have tried all the places in Leicester. This lounge has to be the worst place ever. The shisha was super harsh. There was hardly any taste to it and we sent the pipe back, still the same. We asked a gentleman to sort it out he couldn't do much to it. There was also an couple sitting near us and they were moaning their pipe. Like if you can't make a simple Grape and mint properly then god help you
leicester_m . 2019-06-09
MORE AT TripAdvisor
The desserts, something else here! Shisha was so nice me and my group of friends loved the pineapple head. The music and atmosphere are perfect for various age types. Best Shisha around.
arsingh165 . 2019-05-23
MORE AT TripAdvisor
So first time visiting emperors lounge in Leicester, beautiful atmosphere and layout, service and the smoke of the shisha... Is a different question , not really happy about the wait for shisha coal, shisha wasn’t smoking they’ve come more then 3 times and still not good. Eventually after having to call someone every other 5 seconds they changed our pot and sorted the smoke out for us A rating out of 5? 3 After having tried most the shisha cafes in Leicester I would definitely recommend Al Harem gardens on rolleston street for service and the smoke
133hana . 2019-05-05
MORE AT TripAdvisor
Great atmosphere, music and most of all great shisha! Highly recommend people to come and chill out at this spot⭐️⭐️⭐️⭐️⭐️
ali1234786 . 2019-04-20
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Ordered some food with a tea, I asked for the tea to be poured into the cup when the food was ready, The staff poured the tea straight away whilst i watched him and left it on the side. When i get the food the tea was cold and i told him i had asked for the tea to be poured when the food was ready, he then said he will sort it out stuck the tea cup in the microwave!
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My daughter and i went today i had beef brisket curry and my daughter the king prawn noodle soup. They were delicious. But then i paid with cash so didnt know i was being charged extra for service charge. This was not pointed out to me. I was not given the choice which made me really annoyed and upset. This has upset me so much that it has put me off going here again. I was going to arrange a load of us going here again.