Emilio's Takeaway in Trafford

Good quality food but does take its time

1st time using for delivery. Food was 40 minutes late (in total nearly 1 hour 40 mins delivery) had to call takeaway to chase where food was. When it finally arrived food was luke warm. No apology for delay. Won't be using again

Waited over an hour, yet pizza was lukewarm, overcooked and dry, so had clearly been reheated. Very disappointing. I have rang to complain in the past, but they don’t do anything unless you are willing to wait for someone to collect your existing food and then redeliver your order. It’s a shame, because when it’s good it’s really good, but not consistent at all.

We ordered pizzas, garlic bread, chips and crispy chicken strips, and everyone loved the food. The chicken strips were very nice.

I went last night and get dinner for all my family. Everyone was so happy with what we had and what we paid. Try them . Thats why is always busy

This takeaway has deteriorated and no longer warrants a five star review. Still waiting for a refund on Cheesecake that arrived frozen and therefore inedible.

Visited this place and Ordered a large chips , a haddock ,& a regular chicken kebab with plain mayonnaise and salad, the older guy on the till, was hopeless, as we must have had to repeat our order to him about 4 times and even after that he asked if we wanted garlic mayo!!?? Again we repeated the order, paid for it and on getting home with our take away it turns out that we were given a small chicken kebab with 4 pieces of chicken in it and the salad consisted of 90% lettuce and little of any onion or anything else, most of it went in the bin, and to top it all the fish was very oily and tasteless, hopeless useless place , wrong orders and very below average food, with the order taken by a blithering idiot, avoid this place

The worst kebab I’ve ever had. No salad, burn meat and bread. £20 for what in the photo.

Collected two steak pies for lunch and certainly not for the first time we found them very dry with the pastry being nas hard as iron so totally inedible. The peas on the other hand were cold and watery. What a disappointment and a complete waste of good money ! Surely it’s a simple matter to warm pies and peas !

You will not experience fis and chips and more anywhere better in Manchester .

Didn't order food, but my housemate did. Didn't try and ring the housemate in question and instead started banging on my windows. When I explained that I didn't know who ordered the food as they're all bedrooms here, he tried to force the food into my hands. I refused it and but he kept trying till I eventually swore at him. He then proceeded to shout up my stairs like he was asking me to do, but no answer was heard., meaning I would have to go door to door to find who's food it was when he could just ring the person. He then finally went and got his phone to ring them like I'd been asking him to do, and he proceeded to misrepresent what happened to my housemates by just saying I swore at him, leaving out how unreasonable he'd been beforehand. Had he forced the food on me like he wanted, I would've ended up knocking on everyone's door to find who it was. If you get an older delivery driver with a ponytail, beware. He'd rather waste both your and his time to try and not do his job properly than just going and ringing his phone. Will never order from this place because they employ drivers who would rather waste everyone's time than go get their phone.

Not good kebab it made me physically sick the chips looked undercooked but pizza and burger were okay aside from the sauce on burger when asked for no sauce

Really pathetic and tasteless, nan bread was half cooked and donner was awful, paid 9.90 and it was totally waste Not ordering again

Food excellent , live the place, and the owners are proper dudes

Don’t waste your time. The app doesn’t work as it should, hit reorder and it changed half the order. What did arrive was not hot and was dry

Had a delicious chippy tea last night from Emilios. Good size and tasty haddock. Good size portion of chips and very tasty gravy. Would have preferred peas and gravy in tub instead of on the chips.

Forgot how poor they are at delivery. Once ordered, they advised 60 mins! Actually delivered 90 mins. Poor

this place used to be amazing since its been taken over the service is poor, delivery takes forever (1 hr and 40- not what is quoted) and food is cold and burnt we won't be ordering again!

Waited 2hours for a delivery after being told it was an hour. Phoned up twice. No apology then the female member of staff hung up on me.

I complained before ordering that last time food was cold. But this time it was both tepid and tasteless we are voting with our feet. We will not be back!!!

Had fish n chips totally delicious and plenty of chips really tasty and hot by time I got home. Can't fault the food at all. I try a few chippy around the area and this is right up there

Used to be amazing but had order which arrived stone cold and missing items. Said they would deliver missing items… still waiting.

It’s unbelievable how this place has declined. The Emilio family have left and it’s now ran by children who have absolutely no clue and really do not care about the service or quality of food at all. They leave you on the phone and walk off quite regularly whilst taking your order, get it wrong over and over again and just do not care at all. They’re obviously not invested in the service as the Emilio family were, are probably on minimum wage as a very cheap replacement and the place has gone to the dogs because of it. After 5 times of trying to order from here over the space of several months I’ve given up trying to order from here any more. Never, ever again. Such as shame as it was great in years gone by when it was ran by the Emilio family. However it’s best now to stay away unless you want to be incredibly frustrated and receive terrible food and service.

We live close to Emilio's, and would say they are one of our local favourite takeaways. We made a simple order on a quiet weekday, delivery time was still showing 50 minutes but we placed the order anyway. When it arrived, one of the items we ordered was missing, we reported it via phone, but were then called back and questioned on it, like they didn't believe us. After they finally agreed to remake the missing item, we then opened the rest of the order and realised the food that had arrived was cold. Not what we'd expect, or usually receive. Poor form and with and no apology once they realised they'd made a mistake.

We use delivery occasionally for many years. Great to support an independent. So far excellent quality and delivery, not been let down yet over maybe 20 times.

I messed up the order and ordered from the wrong Emilio's, but when I turned up to collect they sorted everything out, turned out order round quickly and it was the usual Emilio's tasty standard.

Lovely food, great prices, good service

We have been going to Emilios for years, and we all agree that the consistency and quality at the moment is the best it’s ever been. We’re never disappointed, and we all have different things. The chips are excellent.

Not really friendly, sour faces on staff, food okay but have had better from there

Really good kebabs, best south of Chorlton. Frantic behind the counter, it's a sign of popularity. Their app is better than the generic delivery ones. If you have to wait when you're collecting an online order, it's because they want to hand it over as fresh as possible.

Last 4 orders had missing items… some of them main foods and having to wait for them to send it again, one time they didn’t believe us and argued on the phone, waste of time

Great food as always. The fish and chips are a personal favourite. Great chicken strips as well. Keep up the good work!

skimpiest kebab ever. £10+ for a few pieces of doner and chicken and buckets of salad. jokers

Fantastic fish Nd chips. I've been going in for ove 30 years. Still a fantastic chippy.

It’s alright, but used to be best in the area and then some. Sadly not any more - online orders generally never have salt and vinegar when requested, chips always taste like the oil needs changing in the fryer, those sort of things. Acceptable but just not that special anymore.

I'm a regular to Emilio's the food is great but I only gave 3 points for service as their app and online options are largely reduced from when you visit the store in person. Their kebabs and jacket potato's are my favourite. Always seems to be fresh and good value for money.

Worst kebab I've ever bought. I asked for a mixed kebab with chilli sauce and got 4 tiny pieces of chicken and lamb and the naan bread they served it on was tiny, chilli sauce was nowhere to be seen and it cost over £13. Go to pepper mill a few yards down the road.

This large donor cost me £10.90, wouldnt feed a fly...enough said

This place has been here for over 30 years. Remember my mum and dad ordering from here when I was a kid and I've gotta say that I still love it. It's clearly doing something spot on to have lasted all this time

I ordered piri chicken kabab I got 4 small pieces of cold chicken and rest was salad never had such a small portion anywhere before im still hungry

Really good food and friendly staff

Had a really bad experience last night with our takeaway however after contacting Emilio's my complaint was dealt with in a quick and efficient manner. So thank you

I live in Sale and have used Emilio's for years, last night I ordered a Cypriana pizza and chips, thinking I couldn't go wrong. Horrible sloppy pizza and under cooked chips, absolutely terrible.

Was very good but now its been taken over it’s shocking. Pictures show how bad my pizzas were even the bottom of them were charcoal 🤯

Having read the latest reviews it seems I'm not alone in saying this place has gone downhill fast and having been the best chippy for miles for the last twenty years it's now probably the worst. Its obvious they take no care to read the notes on your order as you never get what you ask for especially when ordering a kebab and now they dont even add the sauces they give you tiny little pots of each and between two people??? Its obvious this has been turned into we couldn't careless about the customers and quality of food we just want to make as much money as possible type of business ! So I wouldn't bother complaining it's a case of the customer is always WRONG ! Good luck with running it into the ground

Having read the latest reviews it seems I'm not alone in saying this place has gone downhill fast and having been the best chippy for miles for the last twenty years it's now probably the worst. Its obvious they take no care to read the notes on your order as you never get what you ask for especially when ordering a kebab and now they dont even add the sauces they give you tiny little pots of each and between two people??? Its obvious this has been turned into we couldn't careless about the customers and quality of food we just want to make as much money as possible type of business ! So I wouldn't bother complaining it's a case of the customer is always WRONG ! Good luck with running it into the ground

Foods dead nice but don’t ask for bacon on your burger. If you want that you’ll need to go to the peppermill up the road.

Sold me a burger with a mouldy bun🖕

Not a bad chippy but not my 1st go to, we ordered here tonight part of our order was a meat pie, it was awful! Pastry hard and the meat inside was very dry. chips, peas,gravy was ok

I’ve just been in Emilios after the handover....which was ages ago. I left as they advertised a chippy that the new owners could even cook chips. I returned ages after tonight to see if it had improved, Hell no! Ex staff looked they’re staying from loyalty to Sale customers whilst tolerating new owners whom have ZERO customer skillls. Tonight a lad walked in the cooking area with head set on chewing gum, I asked if my meal was ready and he just “dissed me “ welcome back ! The fine man who was standing in for Nick recognised me and was sooo friendly, finally a blast from the past. What on earth the full mute elderly lady was doing on prep pizza duty was doing god only knows. Change the name change the poor service change the many staff that tolerate customers and get proper people in that can mat h the ex staffs cookin skills and customer retention Wow rant over #nevergoingback

Been eating from here for donkeys years and it’s always been good. the last order wasn’t great but this one is awful. Americano pizza is wet and sloppy. Can’t eat it. Literally can’t pick it up and on using a fork for a mouthful, no flavour. “Spicy beef” is now cubes of nothing. A waste of money. Sorry , I always support local businesses but not this one anymore. Awful.

One of if not the best all round take aways in Sale. Beautiful garlic bread with cheese, beautiful pizzas, kebabs on par with some kebab only places, fresh chips, nice burgers and also a selection of your usual fish and chip shop fare. I tend to stick to kebab and garlic bread when we visit here but I would happily try anything on the menu as the quality we have always had has been great. Worth a visit especially for the pizzas and garlic bread imo.

Really gone downhill over the past couple of months. Wrong delivery, cold delivery, late delivery.

Check your order before you leave. food missing.

Love it. Donner meat and proper chippy chips.

Ordered for collection, never put food until after 15mins after arrival in shop 30mins delay… really poor. Don’t think my order was wanted … typically friends of friends manage to get there’s quicker.

Since this place got sold out from Emilio it has been a total disgrace… Cold food, wrong orders and very very rude staff. Such a shame after years and years of being the best takeaway ever ….

Ordered various items and 3 potions of Chips, the Chips were the worst chips I have ever had, totally Inedible. They were bascially white and you coudlnt even chew them, I rang up to complain and they made an excuse about the type of potatoes that they were using, Not even an offer to refund.

We have enjoyed fish chips peas and curry for tea well impressed. We will certainly have these again .Much improvement on our last order. Maybe new owners?

Delivery Driver as so rude, not through outside apps. It was their own driver

I popped into Emilios to pick up some chips about 1 hour ago. When I go home 10 mins later I found they were overcooked, hard and chewy. I am surprised someone could serve them to a customer.

Had the large shish lamb kebab on naan, and it wasn't very good at all. Although the lamb was cooked well, it wasn't seasoned with anything, the salad was just lettuce, the naan was a small doughey shop bought thing, and the chilli and yoghurt sauces were tastless. Very bland - would not bother again.

Fridays wrap i would have recommended to anyone todays was cold chicken and when i fold the man he just stared at me with NO reply so wemt in bim wasted my hard earned money

Very poor communication between staff, no idea how they're running a business like this. 1.5 hrs waiting to be told "it should be cooking still because its not out for delivery" I asked can you check, "okay it's not cooking, so it must be out for delivery already" but couldn't confirm that it was or wasn't 🤦🏻‍♀️ 30 mins later, "it's front of the queue waiting for a driver" but no idea how long he will be.... Utter incompetence. The staff here don't know what's going on in their own kitchen, complete lack of initiative and made no apology whatsoever.

Used to be a regular. But recently this place has gone down hill . Orders always wrong and when you phone up to sort out you are spoken to like it's your fault and get bad attitude. And apparently a Greek salad doesn't have feta cheese ?! (Okay! ) Won't be using this place again anytime soon .And I tell anyone who ask for a good takeaway not to go here

Ordered for collection at 5:42pm, was told to collect at 6:12pm. Still waiting. It's now 6:34pm...why give a time for collection if you aren't going to make the food until we arrive to collect?

Ordered a pizza and chicken kebab. Pizza was like cardboard and very greasy and the kebab was so plain.

Ordered at 17:58 delivery around 19:21 now 19:44 rang shop told its out with the driver not impressed food turned up Stone cold

Nothing but a joke rang up to ask where my order was and just rambled a bunch of rubbish and basically told me to pay twice. won't be ordering again just absolutely shocking!!!!

Constant delays, was told 3 times it’s left only for the next member of staff not to know what has been said and said it’s leaving in a minute. 1hr 45mins for a delivery round the corner. Never use again . Has been like this for a while now but enough is enough.

Sad to say, we have all eaten from Emilios, being born and bred in Sale, for many many years... tonight we all fancied Emilios fish and chips, it was vile and soggy and very unappealing, the staff were really unprofessional behind the counter and you know the place looks tired and dare I say dirty to how it used to be, I think Emilios would be bitterly disappointed! the place has gone to pot... it will be my last time ever eating from Emilios and I can safely say the family feel the same.

Arranged pizza for everyone at work, very well organised and great quality. Thanks very much

Easy to use the app to order food. Quick delivery. Food hot on arrival and delicious. Highly recommend and they make the best chips😋

My wife ordered a 12” deep pan America pizza, chips & onion rings tonight and after many years of great service and quality we are really upset with our meal! The pizza which is usually tasty and cooked well, was soggy poor and felt under cooked. The gentleman on the phone just said ‘Oh well I will let them know’ and so ended the call. I will leave ordering for a while and hope things improve.

I have the app which is brilliant unfortunately the quality of food has gone down hill not enjoyed the last two orders so will not be using again

Received our takeaway tonight it was awful garlic bread with cheese cold.fish and chips fish was cold not eatable chips ok.this was a real waste if time and our money. Big let down

The fish and chips from here is massive, tasty, and very fresh. The shop is always busy and they have a very large staff but for some reason the wait time is always so long, I think it must be all the phone orders they take. I was in the shop last week and when I got in there I was the only one inside. The order was taken quickly and then I waited, and waited and waited. I could see every member of staff making food and hustling but yet the wait was incredible. My suggestion would be to have a team making the phone orders and a team to handle customers who come into the shop or advise those that do how long the wait will be the customer can then decide if they have time to wait. I would say that a 20 minute wait on arrival with no one else in the shop ( others did arrive while I was waiting) for 2 orders of fish and chips is way too long, but I think the know how good their food is and so not sure they care too much about it.

I have been using emilios for many many years. Last few times I have used them it has been poor quality, however gave it another go tonight and what a mistake it was. My kebab was under cooked, salad consisted of lettuce and cabbage and arrived cold. I complained and they replaced it but it was just the same as first time. Never again !!!

Their food is absolutely spot-on and you get a very very large portion

Ordered tonight for the 1st time it will be the last food was cold and disgusting for the price I paid for it would expected it to be better all went in the bin

Quite simply the absolute best Doner Kebab you will ever taste in your entire life. The meat is delicious and always juicy and tasty. The Pitta or Nann are both super soft and fresh. The salad is fresh and crispy and the sauces are all on point. Their Chippy offering is also top top quality as is the Pizza and Garlic Bread. All in all its an 11/10 from me, can't fault it at all .... Go on TREAT YOURSELF x

We ordered takeaway last night, my mixed kebab was cold, the chicken was overcooked and dry. It was like it had been re heated! The chips weren't much better, like they were left over from lunch. Not sure what's going on with emilios lately as it use to be good. I wouldn't recommend this place and won't be ordering from them again.

A little out of the way but well worth it, my order was cooked whilst I waited, so fresh fresh fresh. And affable members of staff provided local building history which was interesting. Just wish I lived nearer.

Super efficient. Ultra polite.great chips and generous portions. Felt looked after Lovely Greek Salad Will definitely be back.

One of our faves! Does the best donner meat In the area and a few miles around it! Salads are good also and the pizzas 🍕

Been a long standing customer but something has changed in the last few months. Hot food quality has gone down and the cheesecake has gone from being the best to utter rubbish

It’s amazing, I normally have a big garlic bread with a blue slushy!

I brought 3 lots of fish and chips and 2 donner kebabs. For me and the family. The fish and chips were excellent. And the kids loved the donner kebabs will be ordering again.

Ordered our food at 07.10 and it arrived at 09.45 absolutely shocking and a waste of time every time we rang up they said on its way but it wasnt

Just had fish & chips for 2 it was excellent ! came in separate boxes large fish and not overloaded with chips very hot ! £13- 50 including del charge ! Would recommend .

Where do I start.. the chips were like planks of wood, hard and tasteless, also applicable for the garlic bread with cheese . Only nice thing is the Fanta ice machine .. mmm very tasttMy

Absolutely woeful. 40 minute wait and the Chips were horrible and slimy, pitta was soggy and fell apart in your hand, and to top it off there was a mosquito in one of the kebabs. WOULD NOT RECOMMEND, would rather eat dog food.

Amazing fish & chips - always fresh & hot

Food arrived very quickly but pudding chips peas and gravy were tipped on the side so they leaked out and 2 tins of soft drinks missing. I have used them a 2nd time and everything was fine

Ordered at about 9:30 and nothing arrived , couldn’t get through by phone . Surely if your product is takeaway and delivery food you need to be able to deliver. I’d use someone else as you never know if your food will arrive.

Absolute gem of a place. Food is excellent.

DO NOT ORDER FROM HERE! Worst customer service ever- the manager is exceptionally rude. Sent the incorrect food and didn't even apologise. When they finally brought the correct order 40 mins later the rest of my group had already eaten. They wouldn't offer a partial refund because it 'isn't their policy'. Avoid, avoid, avoid! This place used to be great, not anymore.

One of the best chippies in Sale!

Service was terrible - used the app & it said 20 mins for collection. Arrived & had to wait 35 minutes outside in the cold. No social Distancing in shop - displays 2 people must of had 8 plus - terrible service. People before me got served who had not placed an order. Don’t have the app & give times if you are not going to stick to the times. We have used Emilio for years & years never had a problem. No happy at all.

we disagree with some comments on trip-advisor that the standards at Emilio’s Sale had deteriorated we have always received excellent well prepared food over many years. We are however very concerned yet again this week that only one person is serving with a face covering. Many of the other staff are cooking and serving without any sign of a covering. I thought this was a legal requirement under current legislation.