Eden Tearoom & Galleries in West Lancashire

We have visited Eden before for just tea and cake. We decided to visit on a Sunday on the off chance. The resteraunt was very busy with all tables in use except for one free table to which we took it gladly. We ordered tea and food from the menu. All was perfect, if not a long wait. We did not know about the 90 min rule, so I can imagine if you are a group of four or more, you will eat into the 90-minute very quickly. Two hours would be more reasonable. The staff are young people who are trying to be efficient, but they are quite forgetful. Having finished our meal and the promise of bringing the sweet menu, this never took place after at least a 10-minute wait. We ordered takeaway cake instead. There are far more positive reviews than negative, and I can understand some slight negativity, but please don't let this put you off from experiencing a really nice time here.

WOW . 1st time at Eden tearooms and it out of this world . Will definitely be back . Staff were lovely and friendly . The price of the afternoon tea was very good and the unlimited tea was a pleasant surprise. Fantastic value for money . Would highly recommend.

Stunning area Stunning building Very smart dining area Awesome service Fantastic menu Amazing food The best choice for dining

Friend of mine took me out to spend some time over here. It was above my expectations. The art shop on the ground floor and a great coffe place above. It was really worth. Looking forward to visit some day again.

Called with my wife to have brunch. Airy surroundings and a nice ambience. Galleries are lovely too. Excellent meals and very.nicely preserved chi lattes (see pics). I had the beef brisket and my one had salmon on crumpets. Delicious. Attentive service from Karen. We made a point of thanking the chefs too. Thanks from Marc and Joanne.

I found the workshops at Eden Newburgh after completing a beginners pottery course elsewhere. I usually attend the open access studio space but have also attended various half day workshops to learn new techniques. I have learned more in the last six months at Eden than the previous eighteen months. The quality of teaching is excellent, well paced and the tutors have incredible skills which they are keen to share. The atmosphere is welcoming and I really do enjoy my time whenever I come. The building is beautiful but your greatest asset by far has to be Eden staff who are, without exception simply brilliant.

What a lovely experience we had here for our daughter’s 7th Birthday gathering with her friends. The Paint a Pot was fantastic and the girls loved it - we can’t wait to get the finished products back. We then went to the Tea rooms upstairs which was lovely - how we have not visited here before I don’t know! The staff couldn’t do enough, the service was brilliant and the food was delicious. Thank you all for making it a memorable experience …. sorry if we were a little too noisy!!

I am writing to the selfish lady who was breast feeding her toddler whilst I was having lunch. I certainly do not object to you breast feeding but please do not do it in the centre of the restaurant. Or please cover up. The child was a toddler and ate crisp from your plate as soon as you stopped so was certainly big enough, not to be breastfeeding at that particular time. Please have some respect for other customers whilst I certainly do not have any objections to breastfeeding, please cover up or do it at the side. I do not want to see your boobs when I am eating. Thank you!

Clean and tidy dining area. Friendly and well presented staff. Really nice quality food. It’s a shame the view is not good considering it is in an area of great views across the countryside. But that did not detract from the afternoon tea experience.

Aesthetically pleasing but a shame the food doesn’t match up. I came here when it first opened with a more unique menu, better service and quality. French toast was just toast and the accompaniment of stewed seasonal fruit was merely 1 strawberry and two blueberries having added on clotted cream on for additional £1.50 it’s lucky I did because even the dressing of so called blueberry syrup was hard to spot. The coffee however was delightful. To top of the minimal experience nowhere on the website does it suggest the menu differs from inside and out. I f wanting to catch some rays whilst eating breakfast is on your wish list. Withhold from this spot as the outside menu is minimal and basic - sandwiches or sausage and toast.

Pottery slab building workshop with Christine - fabulous instruction, great pace, pleased with the result. Highly recommend. Lunch was great too.

Lovely experience and delicious food. Lively, chatty atmosphere. My only possible complaint would be too much food! The staff are really nice and nothing is too much trouble. Would highly recommend

Visited today for Afternoon tea, for my friends birthday, what can i say, it was all so delicious, we both thoroughly enjoyed it. Will definately be visiting again. Staff so lovely and attentive.highly recommend.

Absolutely awful!! Value for money 0, service appalling. Afternoon tea is a total rip off. £25 comes with a pot of tea. Twice we had to ask for our tea. Younger members of staff were attentive however the member of staff who greeted us with "ya tables not ready wait downstairs." To then coming back upstairs 15 mins later "You will have to wait it's not ready." Eventually the grumpiest of waitresses looked over to our group and made a hand gesture to say the table was ready didn't even come over and say sorry about the wait. Ordered drinks wrong drinks came. I highly advise you not to book afternoon tea here. Oh and the soup was cold. When your time was up they made it quite obvious in a very rude way to leave! AVOID!!!!!!!!

We ordered a veggie nachos. While it was very tasty and quite substantial we were surprised to see it contained baked beans instead of refried beans. My friend's veggie breakfast didn't have an egg with it. But he enjoyed it anyway. The coffee was excellent. However...the lemon merangue cake had no merangue - which was a serious disappointment. Had it been advertised as lemon cake it would have been fine. But there very clearly was no merangue anywhere to be seen. Service was attentive and efficient.. So 4 star...but some way off a 5 star ...

We went to Eden last week for afternoon tea to celebrate my birthday. It was fantastic !!! The afternoon tea was lovely as were the very attentive staff. Some previous reviews had mentioned the time limit on tables so as soon as we sat down I asked if this was the case and was told there was no time limit on our table. Perhaps this was due to timing - we had booked for 2pm. It was quite noisy when we first arrived but as the people who had been there for lunch started to leave it quietened down considerably. This does raise a question though ..... when the place is full and the noise level is quite high is it not possible to turn off the background music?

What a lovely experience! The food is delicious and the drinks are displayed in a beautiful way! The art gallery below is a fabulous touch! Well worth the visit!

These days , a trip out for lunch or even just coffee and cake is about the whole experience , not just the food and drink and so , though our food wasn’t absolutely perfect , we enjoyed the friendly and attentive service , the beautiful surroundings , the quirky and colourful cups and saucers and the huge selection of cakes and other dishes on offer . I would definitely come back and I think it’s worth paying a bit extra to be in nice surroundings and feel you are having a nice time in a special place . The lift was an added bonus too for my “less young” relative who would otherwise have found the stairs a bit of a challenge .

We've passed this place so many times and thought it looked lovely. We were really looking forward to our visit. It's very pretty inside but that's the only good thing about the place. You are only allowed to stay for 90 minutes at your table. This would be okay if the service was prompt, but we waited over 50 minutes for our food, and then my mother had to wait even longer because they got her order wrong. Four tables who had all arrived after us received their food before us. The food was awful. Baked potato with beef brisket - the beef was dry and tasteless. No butter on the potato until I asked. My mother's bacon was overcooked. She couldn't cut it with her knife. My husband's salmon was overcooked too and was tasteless and unseasoned. Our bill for a baked potato, breakfast and salmon on crumpet, plus 2 teas and a coffee came to £48. Grossly overpriced. The place was also very noisy, probably due to the acoustics of the building. I left with a headache! We would not visit again. So many better establishments within a short drive. The Wayfarer at Parbold. The Hop Vine and the Ship in Burscough. The Chapel in Ormskirk.

Very pleasant lunch, food was lovely and there were plenty of friendly staff to look after everyone.

I’ve been a few times to Eden, for food and also their classes. Lovely place and nice food. Slightly overpriced though

Visited today for breakfast, having been numerous times before. What a disappointment. Simple breakfast, just bacon and egg sandwiches. The bacon was so hard it was difficult to eat and tasteless, and the poached egg was overcooked. At £33+ with coffee, we regretfully won't return.

We attended a private function at Eden and we have to say that the team worked amazingly hard from the minute we arrived. The food was beautiful, the team were attentive, the surroundings beautiful.

I visited Eden tearooms today with my sister to do some pottery painting. We had such a lovely afternoon. There was so much choice to paint & prices were clearly labeled so you knew the cost. The studio do not charge a fee either. The staff were so friendly and welcoming. Special thanks to lynne for being so patient with us as it was the first time we’d tried this activity. We can’t wait to go back for another workshop. Thanks again.

Went to Eden today, firstly didn't have our booking! They have a 90 minute visit time which is fine if they managed their time well. We ordered our meal when they asked, lunch and then cake at no time did we ask for extra time to consider our choices. While eating our cake we were told that our table was required asap! One of our party hadn't even started their coffee, the manager I presume then also came and asked had we been told that our table was needed asap!! We began to move, she then came back and said we didn't need to go as they had reconfigured the tables, I'm afraid too little too late. On paying the bill my daughter highlighted that we hadn't been happy with the way we were treated and that it wasn't our fault if the 90 minute time limit hadn't been kept to, it was their poor time management which the lady seemed to have a problem grasping. Unfortunately at no point was the word sorry uttered by them, very poor customer service, won't be returning.

Pottery class was amazing, Vicky was so friendly and warm! Lovely atmosphere we had a great time as a family!

Very friendly and supportive teacher on our pottery afternoon! Would highly recommend! Thank you Vikki x

Lovely tearoom,however most customers have to drive there due to location.Therefore quite disappointing for first thing to see was a sign saying only allowed to stay for 90 minutes. Not very welcoming.Very expensive for coffee and a cake.Service nothing more than items delivered to table.No smile or thank you,however mostly young girls working there.Most disappointing was the tip situation.Felt pressure to leave tip when cashier pointed our card options for tip 15% ! Then felt she watched intensly what I opted for. Friend went next day and commented had same experience. I don't usually tip when I go for a coffee ,but somehow did this time.Would not make a special journey just to visit here again .Breakfast for family of 4 with drinks would not leave much change out of £100 ,Eggs Benedict £15 alone!

I came for lunch with a friend, first time I had been, third time for her. The service is excellent, and the staff very helpful pleasant and friendly, couldn't ask for better. I had asked to sit somewhere with padded seats, as we have back...

It is a really really nice place, the staff were so polite and pleasant and the food was excellent. It also just had a very nice feel about the place very very what is the visit. It is better if you book online first because...

Enjoyed lovely brunch here. I had the pancakes lovely and fluffy, 2 diners had the breakfast which looked nice and said it was delicious and 1 diner had the vegan breakfast all food was well presented. Pot of tea served on a tray with egg...

I have been several times to Eden and have found it very hit and miss especially the service. Yesterday wasn’t one of the better visits. We were immediately served so ordered drinks but said we needed a couple more minutes to choose our food. Drinks...

My first visit and whilst I do go past on occasions I live 40 minutes away. A superb purpose built modern Tea Room, occupying the upstairs, which is very light, airy with tables well spread out and a gallery/potters on the ground floor, on the...

Further to SarahG's review last week and the issues with the owners attitude to the presence of a coeliac, I would like to comment, being present. Sarah explained to the owner that we would buy three drinks and two snacks and asked if our coeliac...

Visited with my husband and coeliac daughter. Did our usual checks and established there were no safe gluten free options for a coeliac (unacceptable cross contamination risk in kitchen and in cabinet where the not guaranteed “gluten free” cakes are displayed). In light of this,...

This was our third visit and as always food and drink were delicious. The art and craft displays are always beautiful and the craft workshop was very busy. Added bonus was that they still had the pottery bat that my granddaughter painted in Oct and...

Upmarket quality Cafe or restaurant needing bookings- I’m really not sure. This upstairs room is beautifully decorated and bathed in natural light. The tables are widely spaced with a couple of sofas. Good location for meetings that are not to be over heard. Lovely cakes...

This is basically a nice cafe. The food is fair if not overpriced for what it is. Twice I have been though and they have given the wrong order (wholly their fault), apologised and corrected it and I have paid to them realise they have...

This was our first visit to Eden tea rooms. The dining area is very light and spacious. Staff are very nice and the sandwiches we had were very tasty and plentiful. Would definitely return again

As previous reviews allude to, the owner of Eden is extremely rude. Unfortunately told my Mum to 'leave' when she simply requested to sit on another table away from the sun in her eyes. When the chef (who witnessed the whole interaction) came to check...

An absolutely awful experience. Booked a table for two to attend with my friend.we were put on a table at the front of the building. The sun was very bright, shining in my friends eyes. We placed our order and asked if we could possibly...

Been here a couple of times now and keep forgetting to leave a review but each time we go we can’t wait to come back. Excellent food, excellent service, would recommend to anyone.

Took a friend last Monday for lunch. She hadn't been before. She ordered the prawns and said hers was OK. I ordered the breakfast and it was served with a " STONE COLD EGG " I immediately took it back. They did a fresh egg...