Eat&Go in Wiltshire

A great cafe and friendly staff with a fenced off dog exercising area. Also had new, very clean toilets. Nice little stop off point.

we was insulted by a very rude man because we had a dog & wanted a coffee tripadvisor will not let me tell the truth but we were insulted because of our size and colour of our skin awful place

This place used to be one of several Little Chef outlets dotted along the A303. It wasn't great then but had basic facilities and wa notable to my mind only for having had signs attempting to prevent Glastonbury festival goers like me from using the facilities on their way home. This time on 12th Sep 2020 we needed a break fro hot drinks, possibly a light snack and to relieve ourselves. When we parked up I noticed that mature trees had been felled and postable accomodation installed, maybe so workers can be employed on a package to avoid the minimum wage. Anyway the signs on approach suggested this was still a restaurant with toilets. With no explanation the restaurant was in fact closed and no toilets were available hence a steady flow of people to the field behind. All that was available was a poorly stocked take away hut. Very dissapointing and yes CV19 means we have to be super careful but restaurants like this can take measures as fo many others to minimse risks and actually proved a service. Bring back Little Chef!

Rude staff, dirty place, you can’t even take dog to walk across a road. Better to close than serve people like this!

Travelling from Devon to London to visit our new granddaughter .Pulled up at 7:40 ,restaurant opens 8am but were welcomed in. Firstly noticed cleanliness of place ,staff very attentive. Food great,my husband had full cooked breakfast ,I had a vegetarian option .Both great and non greasy.Got free refill on filter coffee.Used facilities before leaving absolutely spotless.

This restaurant must be under new management( noted dreadful reviews from 2014) because we had a deliciously lovely sandwich of crispy bacon and chicken. Great tea and coffee and the most charming, courteous, helpful and smart gentlemen serving us. Food cooked to order. Open, yet for hygiene reasons I assume, totally separate, view of a spotless kitchen area. Clean aprons, shirts etc. Toilets very clean and wholesome. In short most highly recommended.

Shocking place, stopped there as Road signs said it was services. When we pulled into the car park there was a hand written sign say no walking of dogs which for a service station is rare. Having stopped to eat, fill up with fuel and use the toilets we needed to use the toilets first so we started walking directly to the toilets across the tarmac area with our dog as the car park was opposite end of toilets. We was then confronted by a very angry waiter yelling ‘You can’t walk your dog here!’ I said I wasn’t, just walking to the toilets. He kept yelling the same thing and threatened me with a £80 fine if I continued! I said he wasn’t being friendly towards customers in which he replied he didn’t care and find somewhere else! I did and he lost £20 in food and £90 in fuel. Good luck in building your business in the future. The first photo shows the hand written sign near the entrance of the cafe, second photo shows the sign on the opposite side of the area. The third photo shows the really nice place we found.

Popped by for breakfast, £11 for full breakfast with tea. Staff were really friendly, service was very fast, food was fine and the place was really clean. Cant fault it. Massive signs outside making it clear about dogs so I find it really odd that people would choose to ignore them then leave poor reviews, most of which didn't even eat here. The mind boggles ! I'm off to have a fag in the foyer of this hotel now so I can get kicked out and leave a bad review.

We had a great stop off at Eat and Go on our way to London. Excellent tea and we each had our own tiny teapot. I can highly recommend the deep filled apple pie which arrived with a little jug of custard. My brother had a perfect toasted teachable. Super friendly service.

Excellent service - friendly and very attentive. Smart decor - obviously very recently refurbished. Toilets very clean with staff controlled access - nice touch. We only had a cuppa and a sandwich each because it was only a quick comfort break, but both were really good. Eat and Go is on the westbound side, but this is the single carriageway stretch, so no problem. Nice to use an independent business rather than a big chain outfit. Co-located with fuel and a Spar but we didn't use those.

We stopped here for breakfast and were met politely. We both ordered food which came freshly prepared and served politely. The cafe and the loos were spotless. The owner/ waiter were both polite and helpful. What amazes me is the complaints on here about dog owners. This is a food establishment we do not want stinking dogs around. They are unhygienic and carry disease. I applaud the attitude and methods of the owners. Read the bloody signs and if you have a dog, push off somewhere else.

I had the same experience as many of the other reviewers with the owner storming outside to shout at us for letting the dog jump out of my mothers car and into ours. I went inside, whilst holding my baby to ask the manager to speak politely and not speak to people like that. He started shouting in my baby’s face!! The kitchen staff had to come back and restrain him!! What anger issues. DO NOT STOP HERE!!

Refurbishment has made this an attractive place to stop. The food is good and quickly produced. Toilets are clean and modern, but only for paying customers. The perfect place for the 'pit stop' on a long journey.

Stopped at this cafe by chance. Service was friendly speedy and fantastic. Toilets and restaurant were spotless. Tea was best I've ever had in a cafe. Would recommend.

This was somewhat of a surreal experience. After pulling in to grab a red bull and let my dog stretch her legs. My partner pointed out a signs saying no dog walking. I put the dog back in the car and as we were sitting there. The owner came storming our telling me no dog walking I said I had noticed the sign hence why I had out my dog back I'm the car. He rudely told me to acknowledge the sign i said i had hence why my dog is in the car. Once my partner returned to the car I told her what had happened. Being the diplomatic woman that she is, she promptly went in the and told him the dog was in the car and she could not understand his rude, confontational and unprofessional manner. Feeling that he hadn't been rude enough he told us to go somewhere else. DO NOT STOP HERE!!!! There is a murco garage further down the road and a burger van called Joseph's that looks far more inviting.

We stopped here for a quick lunch break, whilst travelling from Cornwall to Essex. The service was so quick, the food perfect we made our choice from the all day breakfast menu. I have never seen such clean and amazing toilets in a roadside cafe.

Stopped here with my daughters aged 3 and 4 for a drink, snack, possibly a meal (depending on the menu). As we parked I saw the owner having a heated discussion with an elderly couple in car park, not a good sign but we really needed a break so headed in.

I’ve read reviews complaining about the toilets outside this establishment and would like to point out that these belong to the garage next door. The toilets inside Eat and Go are spotless. My family and I were very impressed with the cleanliness and service throughout and will continue to make this our preferred place to stop and eat. We don’t have dogs!

I travel the A303 with my family but have never stopped here before. It was an awful driving day, stop and start for hours, and I needed to stop for the toilet, and a cup of tea and to let the dog have a toilet break. As I drove in to park, my children pointed out a sign (which you couldn't miss) which said do not walk your dog here. I thought no problem, I'll let her out next to the car for a toliet break and walk her at the next stop. I parked, let the dog out for a wee next to the car and put her straight back in. As I shut the car door, I turned around to see a man in an apron coming out of the cafe shouting at me.

I’ve had a bit of a chuckle here reading almost identical accounts to what happened to me yesterday.

Have been here several times and staff always very attentive and food good quality. In response to outrage on owners stance on dogs I wish to defend. As an ex veterinary nurse I am a dog lover but not lover of owners behaving badly. Due to, not all, but a frequent number of dog owners letting their pets foul the grassed areas without picking up and removing , causing an issue to the business and other customers , the owner has felt it necessary to bring in the no dog rule. I observed these signs being ignored several times during our visit. If every visitor showed consideration and respect , this would never have been an issue. We need to support local businesses that offer more than the ' chains' and protect our choice.

The main critique is avoid at all costs. We were travelling on the A303 returning to Kent and needed a break. We were unfortunate enough to happen upon this utterly charmless establishment, like something straight out of The Twilight Zone for those of you old enough to remember.

Last nights hotel had no breakfast facilities and today was an early start as well. Perfect combination.

A very clean restaurant with exceptionally clean toilets. very friendly staff especially Selvan Moodley. We had a great breakfast here. Heartily recommend this place as a stop on the A303. What is disconcerting is that dog owners stop here exercise their dogs let them foul the grass and do not pick up the mess and then get in their cars and go without even buying a cup of coffee in the café. hence the notices around that say dogs not welcome. I fully agree with the owner as a dog lover and ex dog owners myself. So if you have a dog and want exercise it clear up after it - please stop here say hello to Selvan have food or drink he will happily welcome you to break your journey. But while you are there watch the behaviour in the car park of other travellers ! I am sure they would not be happy if other dog owners did this on their property. Good on you Selvan thank you for your excellent service.

We stopped here with our 2 year old granddaughter for a quick bite to eat and a comfort break. We ordered a cheese and ham toastie each, some chips and a tea and coffee. My granddaughter wanted an apple juice but I was a bit reluctant to pay £2.65 for one when I knew she wouldn't drink it all. I asked the young man if they sold cartons of Ribena or similar which he said they didn't but the garage next door did. I asked if that would be ok to give her in the restaurant and he said it was fine. Then took my granddaughter for a nappy chang and the toilet was spotlessly clean. We then enjoyed one of the cheesiest toasties I've ever had. It was lovely. Heard one man say he had the best breakfast he'd had in a long time.

A friend arranged for us to meet here on their way to Cornwall. After comments read on TA we were full of concern due to the terrible reviews. In all fairness they no longer represent what we experienced only six hours ago. The restaurant was perfectly clean, the ‘infamous’ toilets so oft mentioned were spotlessly clean and the staff very polite and helpful (overseen by the much mentioned ‘rude boss/owner) who himself was equally as helpful and accommodating ( I had a complaint about my latte which he gladly rectified straight away without rancour or attitude). It may have been so in the past but on our experience today it is now longer the ‘pit of despair’ so often written of. We are meeting here again for the return journey next week as it was more than OK.

We thought the food and service excellent and reasonably priced. In fact the all day breakfast could not be faulted. Very clean toilets.

We stopped here to stretch our legs and get a bite to eat, how i wish we did not.

We stopped here intending to stock up on snacks and have a loo break. We saw the sign saying no dog walking but thought it wouldn’t hurt if we let them out near the car to stretch legs. No sooner had we done this than a ride obnoxious man came out of the cafe and started shouting at us and threatened us with a fine. I pointed out that we weren’t walking the dogs but he shouted at us to get them back in the car. I said he wouldn’t last long in business with that manner and he said he hoped we crashed our car. A total madman. Avoid like the plague. Needless to say we drove off without buying anything.

Do not use if you need the loo, do not use if you have small children, do not use if you have dogs, do not use ever unless you want to be told off or have to have a horrible experience and shouted out by the aggressive man who works there and patrols the car park.

Stopped here for a coffee and green tea. Very efficient and friendly service. Spotlessly clean. Would visit again.

Went in with my wife and 9 month daughter and thought we'd have coffee after a long drive and perhaps some crumpets or croissants and also ask for some hot water to heat up our daughters food.

Don’t take a dog near you will be asked to leave Breakfast was not good drive on and avoid Ask to use the toilet and stood over while you eat just weird!!

we stopped here on the way to Dorset. Excellent service, really clean, great food. Couldn't recommend highly enough

My goodness what a happy chappie the proprietor is only got in the door to be told curtly " eat in only" But he had spotted someone daring to get their dog out of the car and was immediately off to inform them in his jolly manor that they were NOT allowed to walk the dog in his car park, fair enough but can't see how he gets any customer to stay, popped into the garage to grab a coffee and sandwich instead to be greeted by another "helpful" member of staff, customer care obviously not their forte , Toilet bit grim as well, obviously won't be calling back !

We pulled over because my daughter needed the toilette and the was a sign up advertising toilettes. Then my wife let the dog out and filled up her water bowl so she could have a drink. A man came running up pointing at the no dog walking sign and made us out her back in the car. How petty!

Stopped for a quick loo break and to pop into the shop on our way to Devon to be greeted by an unbelievably caustically rude man telling us that dogs weren’t allowed on the property. Not even to drink some water next to our car. Really???

If I could I wouldn’t even rate it 1 star due to the rudeness of the man who I presume owns it!

I AM WRITING A REVIEW OF THIS PLACE BECAUSE IT IS SO EASY TO DRIVE PAST and does not look a great stop from the outside.

We went for lunch on the way to Devon - family of four, kids aged 7 and 10. The staff were very welcoming and attentive. The food was good and arrived quickly. The place was spotless. The only things that would improve it would be a children’s menu and maybe some music as it is very quiet!

We hoped to stop for refreshments during our drive from Cornwall to London. When we first arrived we missed the “no dogs...” sign and proceeded to lift our puppy and young child out of the car. The owner instantly came out and told us that no dogs were allowed on site. When my husband politely asked if we could let the dog stretch his legs and do his business he explained that because other customers had been “bad customers” he couldn’t let us. I showed him that we had dog poo bags and asked if I could at least take my son to get food and drink, he told me that that was my “own choice”’but that the dog wasn’t allowed in. At this point I was rather frustrated and challenged him again asking why he couldn’t let me help my child go to the bathroom and get food while also dealing with my puppy and he told me that I was a “bad customer”.

Needed to take a break on our journey so stopped off here for quick coffee and snack. First impressions are that everything is spotlessly clean and very tidy. Staff are friendly and attentive. Coffee and bacon sandwiches were lovely. People around us were all being served with lunches that looked delicious. Toilets are accessed by the staff using a key fob which was done with the minimum fuss - I certainly didn’t feel uncomfortable about this and can see their point as parking is not that plentiful and if people just stop off to use the facilities, paying customers cannot park. I certainly found nothing to complain about and will use again when passing.

We just wanted to sit down for a coffee but we should have realized how awful this place was by the poorly drawn up sign stating that this place is NOT dog friendly. It’s not people friendly either. I asked for coffee. The guy said to go next door for take away drinks. I said that we wished to sit down and he said fine, okay. Then I asked to use the bathroom and he insisted that I order first. I had every intention of buying my coffee and maybe choosing a snack but this mistrustful attitude and the host of unwelcoming signs on the property sent me out. I used the other loos on the property. They were dirty and had no soap or toilet paper. We couldn’t wait to leave this nasty place

Not many places to stop to eat on the A303 so perhaps this is why the owners are missing on customer service. Just because you are desperate to stop and eat doesn’t mean you can accept shoddy service. Firstly half the car park is closed “so it can be cleaned” really! Secondly, if you mess up an order don’t shrug and smile, offer a discount or free drinks. “ Are you newly opened?” one customer asked hoping for an explanation for the service “ no we’ve been here six years” well at least the pannini was tasty.

Stopped here with parents and sister who have been here before. Food was freshly cooked and delicious. Bacon and sausages excellent and owner told us they were Westcountry sourced and he only uses 90 per cent meat. Scrambled eggs were also excellent. Owner very friendly. I know some people have issues with these services not being dog friendly but I fully understand the fact that he’s trying to keep his establishment clean and hygienic which I applaud. I also think that only allowing paying customers to use the toilets is right. There are public ones attached to the next door garage. The staff have kept the loos very clean so again I can understand their restricting the use to those who eat or drink in the establishment. An eating establishment should be rated on it’s food and service not on anything else.

A complete shambles, no toilet rolls, crap food and can’t let your dogs out of the car. It’s a total waster

Stopped for lunch with the family on the journey home. Good food served promptly and nice service. Recently done up and great interior.

We visited this place last weekend, hoping to buy some drinks, buy petrol and have a comfort stop for ourselves and our pet dog. We were shooed off the site by a very aggressive proprietor though, the moment he realised we had our dog with us. We were walking on the grass verge adjacent to his 'Services' at the time, but he still insisted this was his land and we were forced back to our car immediately. Regrettably, there are no signs on the main road to indicate exactly how pet-unfriendly this 'Services' is, but I really would recommend giving it a miss at all costs if you don't want the beginning/end of your journey to be spoilt by such a disappointing experience.

Took a break from the dreadful traffic there and had a pie and coffee. Flatwhiite was more americano, weak foam and weak coffee. Apple pie came 'deconstructed ' with apple filling spilled on the plate. Expensive and not value for money.

My family and I travelled down to Devon on the A303 and decided to stop off at Eat and Go at Chicklade. Friendly staff and good food, reasonable prices however a very limited menu. However today on the way back home approx 12.30 we decided to stop off there again and were surprised to see that by the main door entrance it was blocked off. Anyway my partner tried to signal to the staff inside to ask what was going on and we were told that they were closed for half an hour...what??!! It was pouring with rain and my Mother is almost 91 years old...how could we just wait. We ended up using the disgusting toilet (like an outside smelly shed) which is owned by petrol garage and we had to leave along with a number of other prospective customers. The owner of the Eat and Go needs to sort his business out otherwise he will be losing even more customers. We were NOT impressed at all...not sure we will ever return.

Just had drinks here as traffic was so slow. Service was okay and prices okay with a limited menu on this occasion. Staff friendly and efficient. Need to be let into the toilets by staff, bit unusual but they were clean.( the toilets that is)

Stopped to get fuel for the car and then fancied a coffee. Very pleasant welcome, so looked at the menu and couldn't resist an 11:50 bodily top up. My full English was cooked just right, hot and nothing overcooked. Trying to be a bit healthy, opted for toast not fried bread. Perfect toast to pop the fried eggs on but still dreaming of fried bread. My wife had the American Style Breakfast; she thought it excellent. All very clean, you can see the kitchen yet not smell it and attentive, quick service.

Nice cafe and good coffee. However the fact that you can't use the toilet without asking for the door to be unlocked is a bit of a turnoff for me. As the cafe door is manned and guests shown to a table, the toilet should be kept open.

This used to be a Little Chef a few years ago. We stopped as we had a baby to feed. Its a very bland layout with odd staff. The menus weren't worth leaving out as they were 'operating on a restricted menu until further notice'. This was a very un-inspiring peice of A4 paper. We had a sandwich and the strangest scampi id ever seen or tasted. The chips were hard and tasteless. The peas had been microwaved until they were dried out and hard empty shells, again they were tasteless. I noticed food being sent back to the kitchen several times. The owner / 'chef' was constantly running around like a headless chicken, weird as there were only 5 or so tables occupied. Lots of people being turned away from using the toilets if they wern't ordering food. The toilets, although recently refurbed were smelly and dirty, so theres no excuse if every passing motorist isn't using them, but they can't as they're security locked and you have to be buzzed in! I get the impression that they are out of their depth and really not suited to running this kind of business. As we left the owner locked the door and started turning people away as he'd clearly had enough pressure for the day, it was only around 4pm... the food is really poor quality and they clearly don't know what they're doing. Also take note they don't have any highchairs!?.. apparently they had a fire recently. Why not just buy some more? It's the first place i've visited that hasn't had any. Also didn't appreciate the owner shouting out 'oh sh*t' from the open kitchen behind us as we sat waiting for our order. One of the strangest places i've ever stopped at. I can't imagine they'll be in business for very long!

Expensive, small portions and no good at all. The staff is friendly and food arrived relatively quickly but the food is of really low quality. American breakfast was tiny, no American would ever accept this. Pancakes small and almost impossible to cut or chew. Scrambled eggs good tho. Coffee also acceptable. My advice, go se where else as it is better to wait a bit than eat something you won't enjoy and feel unsatisfied.

Following a frustrated attempt to get breakfast in Winterbourne Stoke on our trip to Cornwall we eventually found Eat and Go right on the A303 in Chicklade. Excellent breakfast, good portions and spotlessly clean. 6 happy chaps continued their journey and the tour leader was forgiven.

It might be nice and the staff friendly but NO DOGS allowed anywhere on site. Just open the car door and you're greeted by a NOT friendly man telling you off if you have a dog. Total farce. Give this place a miss. There's a nice stop along the road. (A36). No petrol but a warmer welcome.

We pulled in on the off chance of a snack and toilet. We were greeted warmly by a gentleman who seemed to be the boss. The place,including toilet,was immaculate.

This looks all newly refurbished - everywhere was clean and shiny, service very friendly and quick, the all day breakfasts are good value and were well cooked.

First visit, as it's all now been rebuilt and looks smart, clean and very friendly staff.

This place has been totally rebuilt following a fire. The same owner, yes, is determined to make a success of this establishment. I think it a pity he did not change the name to help it on its way but It is now spotless and has 5 stars from the authorities.

Always have a coffee stop on way from Somerset to Brighton visiting family. Usually stop at Stourhead but was so packed that we couldn't get in. Then we came across this little gem. We're used to seeing a burnt out building but now it looks really nice. Best coffees we've had in ages and very nice owner and staff. Spotless loos too, all looks like it's just opened which it probably has. Breakfasts looked good so maybe next time we'll eat as well.

After travelling along the A303, where all previous Little Chefs are now Coffee or snack chains, we came across this place.

Don't take fuel cards. So many signs saying don't do this don't do that you wont see the sign.

Unfortunately this is the most convenient place to stop on the A303 when the munchies hit & tiredness starts to niggle. The staff try hard & are polite but that cannot compensate for the food. I opted for a toasted chicken & bacon sandwich. What I didn't expect was BREADED chicken, & the sandwich arrive with a speed to suggest the food had been cooked a while just waiting to be assembled. Not impressive. Otherwise everything as passable

Stopped to have a drink and bite to eat with my mum husband and to give my 4 month old daughter a bottle and change her to find the most disgusting baby change unit covered in filth and bugs (cockroaches we thought) !! When we approached the management politely to ask to get it clean he said we were rude and in the wrong to tell him it was dirty. He was very rude would never go back thats for sure

Very friendly staff. Good food and didn't have to wait long. Petrol and Spar on site. Would visit again.

Utterly terrible. Do not go here. The manager refused access unless we agreed to order over ten pounds, to use the baby changing facilities. Incredulous, we left. My wife is also 6 months pregnant... horrid place. It was empty as well! Unsurprisingly...

Cuando conduces de Devon hacia Londres, este restaurante Servicio de estación es ideal para una parada para estirar las piernas y disfrutar de una buena comida bien cocinada. Menú completo debe cubrir todas las edades y necesidades, y el lugar está muy limpio. Servicio personal ofrecen buena y los precios son razonables. El 303 puede ser una carretera muy transitada y este lugar puede aliviar la tensión.

No entiendo todos los comentarios negativos.

Very friendly with clean loos. Very comprehensive menu from all day breakfast toastie. Delicious food with good service. Petrol on site too and Spar shop. Can't fault it.

Being of the older generation I have done a lot of miles and stopped in many road side cafes

I cannot understand why this place is not full all the time. Very good value food and friendly helpful staff. Little Chef style food, but better and quicker. Loos very clean and tidy if a little dated

Almuerzo Sábado - Después de un largo viaje en coche.

Having had a long day on the road we popped into this roadside café for lunch. Wished we hadn't.This used to be a Little Chef but obviously re-opened as Eat and Go under different management. First impressions were empty (it was lunchtime mid week and no one else in side apart from 3 staff which included the manager and a rather scruffy chef.On taken to a table and given a menu we were asked if we wanted a drink. I ordered tea and this turned up in a small teapot and with milk and very small cup. The cup had seen better days but was clean. The tea was stewed as soon as it arrived so presume it was either from a large urn or had sat around waiting new customer. Not a good start.We then got rushed to order (especially as they were so busy with all the clients - or yeh! none). I ordered what was advertised as a 3 egg freshly cooked omelette, with ham (i.e a ham omelette). this meant to come with toast but was told on request I could swop for fried.On food arriving first impression were I had ordered from the kids menu, tiny portion. Worse to come. Fresh 3 egg omelette was a bland single microwave pre cooked omelette obviously straight from the freezer then microwaved up, and the added ham was a simple slice of ham rested on the folded omelette. Was hot though - power of the microwave. How difficult is it to cook a fresh omelette (basic cooking).Chips were about 12 in number and overcooked and blandGarnish was a poorly cooked tomato. This cost over £6!!Colleagues - freshly cooked chicken pieces again looked microwaved and dry and were bland, but he did have more chips (though bland and overcooked).To access the toilets we had to find a member of staff to open the toilets as they are security locked - why as they are not nice and cant imagine anyone really wanting to use.Paid and made our excuses to leave as soon as possible.Never again and would not recommend this place at all!!

We stopped here today to feed are 5 month old little boy. As a restaurant you would of thought that they would be under standing about babies!. I asked to fill my sons Baby Bottle up with 3 oz of Hot Water.. The poor chap on till turned to whom I think was the boss, to then be told I had to pay £1.00 for the water!!!!! I said its for a baby, but no. I then walked 10 yards to the petrol station and filled it up for FREE at the vending machine. As I was walking back to my car the man whom told me to pay for water was giving me a very nerving look out of the window of the restaurant. DO NOT STOP HERE IF YOU NEED TO FEED OR CHANGE YOUR BABY....

The owner and his staff appear to have a great attitude and make you feel wanted upon entry. But today they must of been having an off day. My Latte was warm not hot and my Steak and Ale Pie had cold areas. It's not the errors that we should look at, but how they are rectified. The chef immediately apologised and made a fresh meal, I was given fresh cutlery and an immediate apology was made by the owner and the chef. The owner assures me that the pies will be returned as to cook the insides, it needs to be over cooked which ruins the pastry which is far too thick. He also assure that the lattes will be looked at. I wasn't offered a discount and being to British to ask.. I find this a little poor. However it's a busy restaurant and the owners tells me the food quality is normally perfect. I hope they can improve their food quality from today. If I ever stop here again, I will stick with breakfast food. Although I'll likely use the much cheaper Willoughby Cafe for breakfast foods. So in short. I'm pleased with the immediate action, but not with the final result. You make your own choice.

Halfway on our trip, we popped in here. It was the very old little chef which has been open now for about two years having been closed for about five. Good car park, friendly staff, tables a bit tired but it was clean. Order taken and the snack we ordered arrived soon afterwards. In all a good experience. Well done.

Wow... what an experience we have had today.En route back to Hampshire with my husband and 8 month baby, we needed to stop to change the little ones naooy. I recalled a service station close by but remembered that when I had stopped there a number of years before (pre baby!) that the facilities were rather dire. Being in quite a desperate mode and with the prospect of another few hours travel ahead of us, we made the decision to stop and ask the restaurant if they would kindly let us change our baby, especially considering that the public conveniences were so squalid. The unhelpful, uncooperative, inconsiderate, Uncompromising 'boss' would not allow us to change our baby unless we were having a sit down meal. With a polystyrene cup of tea costing an extortionate £2.25, the restaurant filthy, and utter rudeness if the boss, we decided against staying. The poor staff seemed terrified of this monstrosity if a man. Utterly disgraceful. Our poor baby (who, incidentally, was very poorly) was the one not granted a basic human right - my husband and I are very reasonable let, calm people, it this has made our blood boil. The whole experience was desperately negative and we would urge anyone to boycott this overpriced vile establishment until basic humanitarian needs are met --- be nice to your staff and customers, treat people,e respectfully and have the decency to provide clean and working facilities to some desperate customers who are willing to pay the extortionate amounts charged for the 'convenience'. Appalling experience - is there an authority/watchdog I can write to to take this matter further? We have been insensed by it.

Eat & Go isn't the most attractive looking pit stop but as I needed fuel and a pee....I decided not to be put off by the "Customers Use Only"signs for the toilet - I guess in the current economic climate that's understandable. Anyway, with some trepidation I ordered a jacket potato with Coronation chicken and a cup of tea before disappearing to the loo.Upon my return both food and drink were awaiting me . The Coronation chicken was not only first class (& Im a bit of an expert) but plentiful. The potato had a pat of real butter and was perfectly cooked with a crunchy skin. It came with a fresh side salad with very tasty dressing on the side. Much nicer than I expected - & my Yorkshire tea was fine too. So,moral of this review is don't be put off by appearances. The place is rather tired but clean, which is really all that counts. Will be back!

This is a positive review on the basis that you like a fairly decent all day breakfast...Having previously stopped at this location when it was Little Chef on occasional journeys back from Cornwall to London, we stopped coming here when the premises changed. Having been disappointed with the Little Chefs before and after Chicklade we finally decided to give Eat & Go a try, as it is a convenient stopping point. We were pleasantly surprised that the food was better than expected - the menu is not dissimilar to that of Little Chef and the Early Riser and Eat and Go breakfasts were both fine, if that is the sort of thing you are after. The coffees were good and the staff friendly. This seems to be an independent operation and the staff are obviously working hard to make a success of it. Some aspects of the interior have seen better days (eg the tables) but we are happy to reinstate this as our regular stopping point in future.

We have stopped at this service station twice.On 21 August we stopped for lunch while travelling to our holiday destination, which was one of the best service station lunches we have had and and for breakfast on the way back a week later, and again, an excellent breakfast.It is a shame there is no roadside signage before you get there as the restaurant is set back from the roadside, behind the service station and so is easily missed.

I had stopped here many years ago and it was a great little stop but im guessing it has changed hands. The experience we had this time was just terrible... first of all we entered and was asked what we wanted so we obviously replied table for two for food! We got told to sit there (by the manager/owner i guess)!! In an abrupt manner which already made us feel uneasy! Before we had even had chance to look at the menu the waiter (the guy with lots of tattoos) came over to ask what we wanted! I tried to enquire about the soup, he said it was pretty runny while he screwed up his face at it, so I thought I would go for something safer and went for a prawn panini and my partner went for a tuna wrap and we shared some cheesy chips! Well.... my panini had three prawns in it with heaps of mayo, my partner's wrap had pretty much mayo with a hint of tuna and the cheesy chips came in one concealed lump that looked and tested like it had been sat under a hot lamp for the last four hours and we were then expected to it eat it all without any cutlery until I went up to ask for it!!! There were no apologies to anyone for the duration neither! And bearing in mind that they had locked us all in the building to stop other people coming in (which was also the fire exit i would like to add) i didnt feel comfortable complaining so we paid, and went to the petrol station to buy some strong flavoured sweets to get the taste out of our mouths! We will definitely not be returning there again and would advise many more to not visit either!

We stopped here for a coffee on the way home after a long journey se were pounced on by a scruffy man as we walked in the door, the whole place smelt and looked dirty, caution you will have to ask to use toilet and get a dirty look by the owner for daring to use them , I'm sorry but the toilets Are disgustingly dirty do if you really don't need a pee keep driving , also only people who actually order are allowed to use them so if one of U doesn't order they can't use the loo Keep driving lots of other places on that road

We stopped here with our two year old for lunch, There was a massive sign on the way in about toilets only being for customers, we laughed about it ... when we went through the restaurant door there was another sign that toilets were only for customers. We were greeted and shown to a seat, the 'restaurant' is very tired and run down, and not particularly clean, and felt very dingy like some of the lighting was out. We looked at the menu and couldn't see kids options so we asked a man stood in an apron who we quickly realised didn't speak any english and couldn't understand us. The 'greeter/manager' came back, we asked for the children's menu but he said they don't do one??!!??? this place sells chips, beans, egg, sausage ... why can't that be on a kids menu? We ordered sausage sandwiches and a portion of cheesy chips for our daughter, The food came out and 5 minutes later the chips came out .. cue unhappy 2 yr old ... the chips had no cheese, we asked about it and they took them away and discussed it for a while before microwaving the hell out of them, they returned and commented that they didn't think we'd ordered cheese .... (why it mattered god only knows, it's not like you pay up front, just change the bill), It took another 10 minutes to cool the chips down by cutting the open and putting them on a separate plate, enough to be able to eat them, it was ridiculous, all she wanted was some cheese sprinkled on top. The sausage sandwiches were ok, very basic cheap bread and cheap sausages very overpriced. All the while this was going on the staff were far more interested in the Formula one, on the big screen, or turning away customers who wanted just drinks, or opening the toilets for paying customers. ..... which brings us on to the most unfathomable part of the whole thing, there are massive signs everywhere saying you can't use the toilets, and you can't get in the place unless you are promising to eat food and have been shown to a table .... so why the hell are toilets locked .. perhaps the marble floor and luxury loos have to be looked after? Wrong .. the toilets are old, not clean, broken wall tiles, no paper in the dispensers only toilet rolls on the side, it's just someone's bizzare bit of control. We were very pleased to leave, and on the way out we both commented how we didn't like the atmosphere at all. As others have said, it is definitely being run for the convenience of staff with no care what so ever for customer service.

After a previously awful experience we passed many Little Chef restaurants before stopping here. We were greeted by a pleasant chap who showed us to our table and took our drinks order within 5 minutes. We ordered two breakfasts and our girls (4 & 6) chose egg on toast. The food came quickly and was very nice. The breakfast was what you'd expect from a road side diner but it wasn't dripping in fat or greasy and tasted good. We all used the toilet whilst we were there and found them to be clean and did not smell (unlike the little chef ones we'd been in previously). We had no issues with the table or cutlery being dirty and I watched them spray and clean the tables after people left so, in our experience, the place was not dirty in the slightest.

Having read other reviews I can only say they don't match ours. Its obviously a little tired and run down former 'little chef' but we were welcomed and shown a table by a nice lady. The food was freshly cooked and hot, its basic Little Chef style (think what little chef was like 25 years ago and you're there). My full breakfast was an excellent 'greasy spoon' one. Coffee was good and the rest of the family enjoyed their meals too.Judging by the other reviews I guess it was the rude manager's day off as the restaurant was full and people were still coming in. As for the toilet policy, there was always a member of staff on hand to open the door for you. I guess they want people to spend money and not pop in for the loo and go elsewhere. Guess this policy is not to everyone's liking but if you're there to eat then its no problem.

I last stopped at this café about forty years ago; it hasn't changed. Even in the pouring rain there is a warm welcome from the manager/owner. The eating area is clean as are the loos. There is a good transport cafe menu and the full English is gigantic: Excellent bacon, eggs, fried bread and fresh, rather than tinned tomatoes, sausage,mushrooms, saute potatoes and beans; all served quickly and with a smile.If you want a top start to the day, I would recommend stopping here.

Excellent service friendly staff good all round pit stop nice picnic areas good access to toilets manager very polite has big plans for the business

Walked into the door, as soon as I did I was pounced upon by the rude manager/owner. I tried to explain we were coming back but there were two of us who both needed the toilet and I had a baby in the car that was on her way in. He told me I had to order before I used the loo so I said I would order drinks then food when I was joined by my mum and baby. He said tea and coffee next door in the garage and use the outside toilets. It's a shame, we used to stop here a lot when it was a little chef as we do the Devon to Kent run quite a lot. Won't make this mistake again though. He was rude and abrupt. I interrupted him and his cook watching cricket so it's not like they were so busy they can afford to turn away customers.Needless to say we won't be stopping there again and it's his loss because we are now half a mile up the road at the little chef eating and drinking in a busy restaurant while he is no doubt still sat watching the cricket in his empty cafe

Not a very positive greeting on arrival, better once the owner came over. Would try it again if the owner greeted people. Food pretty basic and coffee not very good.

After a tiring and long journey on our way to Devon, we stopped at this place, which used to hold happy memories when it was a Little Chef. The manager was turning people away if they only wanted drinks, sending them to the garage shop, rather than allowing them to sit and relax with drinks and snacks. We ordered meals which were average and served without a smile. The restaurant is tired, old fashioned and uncomfortable. The toilet has to be opened for anyone wanting to use it to avoid unwelcomed non paying customers using it. The whole concept lacks customer service and is all about the manager's needs, not the customers. The lady serving in the garage shape was the polar opposite to the manager of the restaurant. She was happy, friendly, helpful and welcoming. Avoid the restaurant and get a sandwich and drink from the shop!

Under new ownership. Super friendly service with a manager/owner and staff who really enjoy their jobs. Food was freshly cooked, piping hot and the place is immaculately clean. Cannot fault it. This will become our regular stop on this journey now. The owner has plans to develop the business further. I think he deserves every success.

Convenient eatery on a junction on A303, which offers a filling up point for food and a petrol station next door. It is similar to a Wimpey bar and about the same standard. Eat and go!

Whilst I appreciate it must be frustrating having desperate travellers asking to use your facilities, some compassion would go a long way. I asked to use the baby change for my 5 month old baby to be greeted with a flat "no". I offered to buy food to takeaway but was told I had to sit down and eat at which point I am ashamed to admit I burst into tears!! Horrible man, horrible restaurant!.... (I changed my baby on a table in the rain in the car park)

We stopped for a drink and snack on a weekday at about 3,30. Our food was satisfactory (although the baked potato was the smallest I have ever had), but the whole atmosphere was mean spirited. I was shocked that I had to have the toilets unlocked for me....there was only one other customer! A woman with a baby came in and asked if she would be able to feed her baby. The response was quite rude....'This is a sit down restaurant' and unsympathetic. Eventually she agreed to buy a cup of tea and was 'allowed' to sit in the almost empty restaurant to feed the baby. The service that we had was polite and efficient but the atmosphere was not relaxed and I would not return.

Don't be put off by the tired exteriorHad a good breakfast. Very clean inside especialy the toilets. Very pleasent staff.

The food and drinks here are excellent. Both cane within minutes of my ordering, despite the fact that it was very full.the staff and manager here are very friendly and they great you as you enter.The manager is very right to make the toilets for customers only. This is a restaurant no a public toilet.

Arrived during long journey and went into empty restaurant for coffee. Told they only served food and directed to coffee machine in adjacent garage. Now sitting in car next to empty restaurant with take away coffee.

The wife and I stopped in on the way home this morning, thinking it was a Little Chef - it was last time we stopped there.There was only one other diner and the restaurant was cold. Although the breakfasts were nice (and comparable prices with the Little Chef), it was the little touches that matter, like little packets of sauce that you just cannot open. Little Chef has squeezy bottles of Heinz tomato ketchup and HP sauce. And the toilets had to be opened - closed to stop non - eaters using them. A bit mean. Oh and no daily papersWe'll seek out another little chef next time