Based on 341 opinions finded in 3 websites
Based on 341 opinions finded in 3 websites
Opinions
Food was great staff were lovely as all ways
Barry Walsh . 2024-10-19
MORE AT Google
Was a quiet time i went. Staff very attentive, food good but maybe slightly too pricey in my opinion.
Tom Duc . 2024-10-16
MORE AT Google
Visited with friends has a lovely meal great atmosphere and lovely service
Mark Berryman . 2024-10-04
MORE AT Google
absolutely awful customer service, rang twice to see where the food was, and after an hour of it being late, asked for a refund or even a partial refund and was just refused. Will not be ordering again.
Daniel . 2024-09-29
MORE AT Just Eat
Lovely delivery guy! Very polite and friendly!
Jeanette . 2024-09-22
MORE AT Just Eat
Service and staff was nice enough. Food well, I gave 1 star as can't give none. Flavourless curry's. The garlic nan tasted plain. I have had more flavour in a Corma. No spice absolutely nothing positive I can say about this food ofther then it was hot in temperature. So disappointing. Had better from a supermarket store. 😩
Simon Randall . 2024-09-16
MORE AT Google
excellent.. one of the best curries iv had in years
Richard . 2024-09-05
MORE AT Just Eat
Without fussing I mentioned the chicken in my madras was gelatinous and not good. I never complain but I felt I had too this time and to my surprise I was billed fully without any comment. Not impressed. This morning my tummy is not the best!!!
george mcintosh . 2024-09-02
MORE AT Google
We are holidaying in the area & decided to try this restaurant as we had driven past several times. What a treat! The food was absolutely delicious & the portion sizes were generous. We were a party of 4 adults including one in a wheelchair & accessibility was no problem. Quite frankly I think the food is better than our local Indian restaurant.
Diane Sear . 2024-08-21
MORE AT Google
The food was nice. We ordered three different curries. Chicken tikka masala, a lamb Korai and a chicken tikka dansak. (With pilau rice and peshwari naan). Some of the tubs of Currys didn't come completely full which was a bit of a shame but they tasted nice. The lamb came in very small cubes as well rather than being nice big pieces. Everything was boiling hot and fresh. This won't be my new regular Indian though.
vers4ce . 2024-08-18
MORE AT TripAdvisor
We ordered a takeaway. The food was nice. We ordered three different curries. Chicken tikka masala, a lamb Korai and a chicken tikka dansak. (With pilau rice and peshwari naan). Some of the tubs of Currys didn't come completely full which was a bit of a shame but they tasted nice. The lamb came in very small cubes as well rather than being nice big pieces. Everything was boiling hot and fresh. This won't be my new regular Indian though.
Edwards3Carrots . 2024-08-18
MORE AT Google
The food was nice. We ordered three different curries. Chicken tikka masala, a lamb Korai and a chicken tikka dansak. (With pilau rice and peshwari naan). The tubs of Currys didn't come completely full which was a bit of a shame but they tasted nice. The lamb came in very small cubes as well rather than being nice big pieces. Everything was boiling hot and fresh. This won't be my new regular Indian though.
Sophie . 2024-08-18
MORE AT Just Eat
We thought we had the best Indian restaurant on our doorstep ie The Royal, Hailsham but decided we’d try The Eastern Promise. Wow, totally different and menu had many unknown dishes but we’ll return until we’ve tried them all. All I can really say is they were a delight from my booking call to them wishing us goodnight. Food was heavenly, a really lovely evening, thank you
Bill Ruttens . 2024-08-04
MORE AT Google
Placed order for delivery, 20 min after expected delivery called to be told food had left and should be with me shortly. Another 25min later I phone again to be told there was a technical issue. No offer of any gesture of good will. Cancelled order and won’t use again due to terrible customer service
Victoria J . 2024-08-03
MORE AT TripAdvisor
Placed order for delivery, 20 min after expected delivery called to be told food had left and should be with me shortly. Another 25min later I phone again to be told there was a technical issue. No offer of any gesture of good will. Cancelled order and won’t use again due to terrible customer service
Ian Stafford . 2024-08-03
MORE AT Google
Nice restaurant, we had chicken tikka starter which I think wasn't cooked in the tandoor as it had no colour to it and was very moist, my partner had vegetable dhansak which she said was nice, I had chicken madras which had nice amount of spice but sauce was like water, bombay aloo was cooked nicely but had no spice to it, garlic naan was not garlicky at all, keema naan had plenty of meat in it, onion bhajis were over cooked and very small. This restaurant was a lot better in the past, we haven't been here for a few years and we won't be returning anytime soon.
carl e . 2024-07-28
MORE AT TripAdvisor
Food was delicious. The food came about the time they said it was just slightly longer waiting than I’d have expected. But the food was hot and it was tasty. Will definitely return.
Tyler . 2024-05-17
MORE AT Just Eat
app is saying its been delivered. called restaurant they say its on its way, its been on its way for what is a 10 min journey for over 40 mins now! can't wait to see what state its in by the time it actually does arrive... "if"!
Suzanne . 2024-05-17
MORE AT Just Eat
Called in without a booking on Saturday night and had a lovely meal- I had the Dansak which was pleasantly hot and my partner enjoyed the milder Massanda. Had the ice creams after as a treat and to cool down. Reasonably priced and good service.
Tania L . 2024-05-14
MORE AT TripAdvisor
This is our favourite Indian restaurant. Great food, great staff!!
Droner . 2024-04-23
MORE AT Google
Lovely place and smashing food, very nice staff 😁
Dave Barlow . 2024-04-05
MORE AT Google
Great food was ready when I got there always friendly staff
Stephen . 2024-01-27
MORE AT Just Eat
We did go on a Wednesday, so it was quiet. But the food was fabulous 👌 Will definitely go again .
ann Taylor . 2024-01-19
MORE AT Google
Visited on a cold January weekday evening and were the only diners. Staff friendly and welcoming. The food was good but nothing outstanding Location worked for us as staying nearby
iprodrick . 2024-01-14
MORE AT TripAdvisor
Such friendly, welcoming and attentive staff! Delicious and freshly cooked food! A lovely spacious restaurant with at great atmosphere! Highly recommend!
Natalie (Light Shift) . 2024-01-13
MORE AT Google
The best Indian restaurant/takeaway I’ve had
Julie . 2023-11-28
MORE AT Just Eat
Not always consistent, but as good as you would want from a local Indian in the sticks.
David Marsden . 2023-11-24
MORE AT Google
Ordered a takeaway, my dish chicken chettinad is no longer on the menu but they were happy to still make it. All good was fantastic, great portion sizes and very hot. Super friendly/polite service on collection. Next time we shall eat in.
ButlerBritt . 2023-11-04
MORE AT TripAdvisor
Absolutely delicious will definitely order again
Julie . 2023-10-21
MORE AT Just Eat
I'm sorry to say that this was one of the worst Indian meals we've ever had. The Peshwari Chicken was completely and utterly tasteles, no trace of any spices not even any salt. In a blind taste test I would not have had the faintest idea what I was eating. The Cauliflower Bhajee was no beter. Lamb Dupiaza was fractionally better but only just, aided by the presence of onions. The Brinjal Bhajee was equally lack lustre. Judging from the previous good reviews, I can only guess that they have a different chef now.
hw9943 . 2023-10-20
MORE AT TripAdvisor
Recommended by hosts of a local B&B. Great food and service.
Steve Lixenfield . 2023-09-12
MORE AT Google
A professionally operated restaurant with quality food and service. Although Eastern Promise is located in the lovely sleepy village of Herstmonceux diners travel long distances for the quality menu. Interior and exterior of property is lovely and the management are a well respected group among the local village. I highly recommend. As an update: we purchased food this past weekend for takeaway. Sadly, it did not meet our expectations and did not represent the same quality we've experienced in the past. We will definitely return but will be guarded as to our next purchase We're hoping this one experience was just a glitch - things such as these can happen from time-to-time, so we're hoping for a positive experience on our next visit. Nevertheless, Eastern Promise still remains as one of our local favourites.
Father Bill Haymaker . 2023-09-07
MORE AT Google
Old style Indian restaurant. Good food, efficient service.
Ben Middleton . 2023-08-21
MORE AT Google
Excellent food will definitely be returning
Joe . 2023-08-20
MORE AT Google
We had a lovely meal here over the weekend. The food was great and the satff really friendly! We will definitely be going back!
Connor Ayrton . 2023-08-16
MORE AT Google
Very friendly staff and reasonably priced. We didn't think the nan breads were that good and the keema had hardly any meat
Mark M . 2023-07-17
MORE AT Google
The food was horrid. The mushrooms were burned, the coconut rice tasted like ground cardboard . The mushrooms so badly burned and so bitter they were inedible. I cannot understand the five star reviews - either written by people who don’t know Indian food or those who are happy to except a goopy brown sauce on everything. Two stars are generous- but am trying to be fair to the kind owner and the tandoori chicken and shami kebab which were both palatable.
Richa Rawal (RR) . 2023-07-17
MORE AT Google
Food was hot and fresh and very tasty
Kim . 2023-06-19
MORE AT Just Eat
Eastern promise has the outstanding food with good atmosphere and they are good at coocking all chicken curry and mosala.
Ruman Mia . 2023-06-07
MORE AT Google
Ordered twice now, thought I’d give it a second chance as used to eat there and was good food. Delivery was quick but food was below average, hardly any flavour to it and small chunks of meat and not much of it at all, Naan breads were extremely poor, won’t be ordering again.
Jack . 2023-06-02
MORE AT Just Eat
Was told it had left then told someone pushed wrong button at shop and had to do again and driver said she was only given the order 10 mins before it arrived 45 mins late
Malcolm . 2023-05-30
MORE AT Just Eat
Flavourful delicious and piping hot
Jeon . 2023-05-02
MORE AT Just Eat
Lovely meal with friends. Lovely food and attentive staff. Gets very busy. Suggest booking.
Julie Oliver . 2023-04-19
MORE AT Google
Very disappointing, the tikka massala & prawn purée was tasteless. Cldnt taste any spice at all, spent over £60 and really wish I hadn’t bothered. The chips was 1/4 of a bag made up over overdone burnt French fries and pale chunky chips, so strange. The poppadoms was nice though
Vicki . 2023-04-07
MORE AT Just Eat
Really lovely meal; delivery was quicker than expected. Would highly recommend
MELANIE . 2023-03-29
MORE AT Just Eat
First visit for along time and was not disappointed great atmosphere and service and a nice curry to
Keith Oliver . 2023-03-26
MORE AT Google
Absolutely disgusting ! Freezing cold on arrival despite living less than a mile from the restaurant, no flavour or taste, and lamb was chewier than Ghandis flip flop, tried supporting a local business several times but this was the worst yet ! Will not bother again and will use Ragdoot in Hailsham instead
Robert . 2023-02-03
MORE AT Just Eat
This was the worst Indian takeaway I have had. There was no flavour to any of the food. The Curries were cold when they arrived as were the bhajis (which were like dry little nuggets)
Josh . 2023-01-27
MORE AT Just Eat
It was tiny portions and wasn't good as other places around bit disappointed wasn't horrible but not worth the money
Dan . 2023-01-27
MORE AT Just Eat
Amazing selection of food, superb taste, and totally satisfied
Matthew . 2023-01-13
MORE AT Just Eat
Beautiful food! Always fresh and full of flavour. Lovely attentive staff
Ellie Comley . 2023-01-08
MORE AT Google
The best Indian food that I have ever tasted. Every time I go to this restaurant the food tastes even better. Helpful staff and a nice atmosphere. I strongly recommend you try it
Warren . 2023-01-05
MORE AT Google
Fantastic food as usual. Thank you
Alan . 2023-01-05
MORE AT Just Eat
Lovely food and excellent fast service. A little stingy on the amount of chicken though - only downside.
Chris . 2022-12-31
MORE AT Just Eat
Thought we would treat ourselves to a takeaway Christmas Eve, knew that prices had gone up considerably (for at least the dish I normally have) a few months earlier however what was really disappointing on this occasion was both the quality and quantity of food. Both myself and partner thought Chicken was low grade and containers were only half full at best. Sauce was good (whilst not much of it) and staff were friendly but in short we won't be going back which is a real shame as quite a drive to alternatives.
Sarah S . 2022-12-28
MORE AT TripAdvisor
Excellent service and good thank you 😊
Jay . 2022-12-18
MORE AT Just Eat
Food was very disappointing, which is such a shame having previously eaten there.
Holly . 2022-11-05
MORE AT Just Eat
Nice food and good choice of dishes
Joseph . 2022-10-23
MORE AT Just Eat
Our first takeaway from here. Staff were very friendly while we waited for our order and the food was very tasty and fresh My only small gripe was it was on the more expensive side for Indian and they do lack a variety of vegetarian options. But overall - a v nice experience.
KRCB2014 . 2022-10-23
MORE AT TripAdvisor
Always order from Eastern Promise. Food is great everytime.
steve . 2022-10-01
MORE AT Just Eat
My wife and I are new to the area and our friends have recommended here for a while so we decided to try it! We were blown away with the flavour, textures, smells the list could go on with every adjective to describe delicious food! Would highly recommend here 5****
S722ITalexp . 2022-09-30
MORE AT TripAdvisor
We only wanted some bread and poppadums. When we arrived we were charged and paid on the card. While we were waiting for our order, we were asked if we paid, we said we did. Next minute they’re talking foreign and accusing us of not paying, holding back the food and making us look like criminals in front of other customers. Eventually got the food, came home to find no meat in the keema Nan (£4.15!) We phoned back after we had eaten to complain and he denied he was rude and put the phone down on us, no apology obviously. For a nice little village they are not a very nice restaurant!!
leeosborne1969 . 2022-09-30
MORE AT TripAdvisor
It was extremely late and no update. The food turned up cold and doesn’t taste great. I’d say this isn’t a cheap place to eat and it DOES NOT warrant the price tag. First time I’ve tried here but wish I stuck to my usual place!
natalie . 2022-09-27
MORE AT Just Eat
Litterrally perfect, not greasey, not sickeningly, hot still and all tasted fresh and high quality.
James . 2022-09-22
MORE AT Just Eat
A delicious meal with family. Curries were tasty and the meat was tender. Good service too.
Elizabeth Keating . 2022-09-04
MORE AT Google
Just lovely … not swimming in grease like other takeaways! Never ordered from here before but will now become our preferred Indian takeout!!!
nick . 2022-09-03
MORE AT Just Eat
Always fresh and hot, always super quick delivery time and if i request a time it’s always bang on!! Friendly delivery staff and food is always delicious and at a reasonable price!
Kitty . 2022-09-03
MORE AT Just Eat
Although we only had a take away the whole meal was perfect. The depth of flavour was amazing and no hint of oilyness in any dishes. The colours of some dishes are not as vibrant as you may be used to , so no glow in the dark food! Highly recommended.
nellyboy11 . 2022-08-13
MORE AT TripAdvisor
Enjoyed a lovely meal here, the staff were nice and we would definitely go again
steve taylor . 2022-07-10
MORE AT Google
Always a lovely meal, full of flavour and hot and Delivered on time!
Sammy . 2022-07-09
MORE AT Just Eat
Very good quality food, nicely flavoured and cooked well, tender meat.
Alan . 2022-07-02
MORE AT Just Eat
Fantastic food and excellent service. Always our first choice for a curry.
JOY Hoadley . 2022-06-19
MORE AT Google
Great food and friendly service. Would thoroughly recommend!
Wat04 90 (Wat04) . 2022-05-29
MORE AT Google
My partner and i went to this restaurant.The food was excellent.the staff were friendly .lovely clean restaurant.Definitely will be going back again . ..
Lisa Tate . 2022-05-29
MORE AT Google
This is the first time we have tried this restaurant, it's not the last. Food was tasty, not greasy. Delivered with care and on time, friendly delivery person.
Sid . 2022-05-25
MORE AT Just Eat
Just called into the restaurant went to order and asked about gluten free food nobody in the restaurant had a clue what was in their food not even the chef so we got up and left and went to the pub next door much better service . I have eaten in many Indian restaurants before and had a lovely gluten free meal and never had a reaction.
andyt339 . 2022-05-06
MORE AT TripAdvisor
Tikka lovely. Salad revolting rotting cucumber and who puts peas in salad? My main thing I like was missing. Rude staff not willing to fix it. Want a refund! Was our monthly treat.
Kerry . 2022-03-21
MORE AT Just Eat
Excellent..ontime.hot and tasty.thankyou so much
Tony Ralph . 2022-03-05
MORE AT Google
I havent visited this restaurant for a long time as, like most Indian restaurants nowadays, it doesn’t open for lunch. We were a large party of 20+ and they looked after us very well. Most importantly all the food was very good. I would strongly recommend to all curry lovers. As an extra bonus they have a very reasonably priced house wine.
Gareoult . 2022-02-06
MORE AT TripAdvisor
My partner and me had a takeaway last night. I had king prawn but they were like BULLETS small chewy not good. But the worst part I have been I'll all day after with tummy pains. I think they must of cooked the prawns without thawing them out properly before cooking. The dish was expensive enough then to feel I'll after. Not good.
Jacky Osborne . 2022-02-06
MORE AT Google
Brilliant take away, perfect level of spice and plenty of it. Thanks
Simon . 2022-02-05
MORE AT Just Eat
Disappointing food and portion sizes. The curry was watery and lacked flavour. Shame as delivery and service was reasonable.
Chris . 2022-01-29
MORE AT Just Eat
Fantastic meal wonderful service lovely staff
Janet Jury . 2021-12-31
MORE AT Google
Excellent evening,food and staff 1st class as usual
Rae . 2021-12-31
MORE AT Google
Beautiful Indian restaurant in a lovely little village. Excellent service and delicious flavours.
Rabiul Rais . 2021-12-12
MORE AT Google
Best Indian restaurant in East Sussex, the staff are the nicest people you could ever meet
A Google User . 2021-11-29
MORE AT Google
Not nearly as good as it used to be
Les Dyke . 2021-11-12
MORE AT Google
Lovely curry and great service. Need to book at weekends as it gets very busy.
Steve Mahoney . 2021-10-17
MORE AT Google
Tasty food and friendly staff !
Stuart Creasey . 2021-09-03
MORE AT Google
Very delicious, well priced food and friendly staff!
Galina Averina . 2021-08-30
MORE AT Google
Nice food and good service. The restaurant is a good size and nicely decorated. I would recommend this restaurant to anyone looking for a good quality meal in a nice atmosphere.
david bishop . 2021-08-28
MORE AT Google
Best Indian food for miles. Great service as well. Took home a doggy bag for the next day as well.
Mike Hill . 2021-08-24
MORE AT Google
Simply the best ever Indian food
Richard Swaisland . 2021-08-21
MORE AT Google
Service was good, the chicken dishes were not, the chicken had a strange texture.....the naan disappointing.
Linda W . 2021-07-17
MORE AT TripAdvisor
Says it's open and it's closed get a grip
Tony Riella . 2021-06-30
MORE AT Google
Very enjoyable meal. Friendly staff. Super evening out. Highly recommended. Reasonably priced.
Nick Hare . 2021-05-23
MORE AT Google
We ordered a takeaway to be delivered about 2 miles from the restaurant. It was an order for over £80 and they added £3 for delivering it, without any warning. The food was very disappointing and we will not be ordering again. The rice was old and had been re heated. My lamb madras was a mixture. Part of it was good quality and well cooked with nice pieces of lamb. the other part had different coloured sauce and had tough uncooked pieces of lamb and gristle. Not pleasant
jon b . 2021-03-25
MORE AT TripAdvisor
Delivered in 15 mins, nice and hot, tasted great! 👍👍👍
Steve Hancock . 2021-01-08
MORE AT Google
The best curry in East Sussex 💫
Jess Douglas . 2020-12-29
MORE AT Google
Just had a takeaway this evening and I must say that this was the BEST vindaloo EVER! Not just heat but loads of flavour. Everything about the meal was great. Cannot wait to go back next week.
AlanJAbsolute . 2020-11-29
MORE AT TripAdvisor
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201 Opinions
We've used this restaurant many times over the years, sometimes it has been delicious. But recently, the quality, and quantity took a nosedive. We decided to give it a little distance, but tonight, fancied a curry and thought why not try it again. I am so disappointed that I wasted my money on it. Not only did it arrive cold, needing to be reheated, despite only being a couple of miles away, but the portion size was abysmal, and the food tasteless and poor quality. We ordered our usual Balti, requesting it to be on the sweeter side as it has been too spicy before. (We have done this many times, so I know how it should taste and look). Tonight though, we did not receive anything remotely similar. It was a golden yellow sauce with only 3 chunks of tough lamb in and to top it off, the container was not even half full!! Shocking! The tandoori chicken was dry and had no tandoori flavour at all. One piece was comparible to unmarinated barbecued chicken and the other tasted of salt. Barely any rice was in our pot too and the mushroom bhaji consisted of only 2 tablespoons of wilted mushroom and no sauce. For over £32 this was a complete mess and I will not be bothering with here again. Daylight robbery from an establishment that has clearly decided to take no pride in their preparation. I advise to go elsewhere if you intend to have enough food to feed two people for dinner.
246 Opinions
This is by far the best Indian restaurant I have been to. The food is consistently amazing. The service is always friendly, prompt and nothing is ever too much trouble. I would highly recommend a visit. Hands down the best in the area by a long way.
749 Opinions
Have ordered several times and generally don't have negative feedback - but today our order was over half an hour late, no updates from the restaurant and after calling them twice, they mumbled something about the driver driving from Eastbourne to Polegate then to Hailsham. He hung up the phone while I was mid sentence (I was nothing but polite so not sure why?) Eventually our food was delivered.. Was cold so needed reheating.. Shame, their food is normally lovely.