Nº 559 in 599 in Solihull
Nº 83 of 85 Other cuisines in Solihull
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588 Opinions
Very disappointed by the state of the gentleman's changing room today Lots of fluff from clothes which hadn't been swept for a few days. If your trying on clothes the floor needs to be clean
17 Opinions
Steak bake. No filling poor value these used to be value for money. Not any more. £2.00 for a product without a filling.. won't be using Greggs again.
450 Opinions
Visit on 3/11/24 at approx 3.25pm we ordered hot food cakes & drinks to be told they were closing at 4pm so we couldn't have them on plates and were served them as a takeaway even though we was asked if we were eating in so presumably charged to sit in.. coffee's were also served in take out cups. From 3.45 onwards we were constantly hounded by staff saying we are closing at 4 so rushed our food as we felt they wanted us out on time. At 4pm I visited the toilet only to be met by a member of directly outside the toilet when I came out to tell me yet again we're closing. This service from the staff is not acceptable if your going to serve hot food & drink until close & you pay to eat in then that's the service you should receive if not then close off seating area & allow people to just take out. Considering that the website clearly states Sunday opening till 5pm if this is not the case then website needs updating. I use many Costa coffee regular this is the worst I ever visited made to feel unwelcome & rushed and continuously hounded by staff to leave by 4pm. Will not be visiting this branch again & will be putting a formal complaint in
1050 Opinions
I ordered 3 sandwiches and 3 hot drinks, the server forgot to add the shots of syrup in my coffee which was on honest mistake, but when I asked Mica about it she got so defensive & rude and started to blame my taste buds. I wasn’t happy on how aggressive she was being and spoke to her supervisor. The supervisor was quite nice and apologised for Mica behaviour and offered to remake the drink but at this point I didn’t trust Mica to make the drink that she already made and asked for a refund instead. Due to Mica’s unprofessionalism and lack of attention to detail, you wasted 2 large cups of coffee and lost a customer’s business.