Dunelm Lodge in County Durham

Lovely food and service for the 6 of us. All of us thoroughly enjoy our food and very good value for money We will defo be back

Called in for breakfast on Thursday. It’s was buffet style all you can eat. Service by holly and Fay was great and food hot and delicious

we are regular customers at Dunelm ridge. The restaurant is always clean. Meals are cooked well and service is good. We are especially impressed by karl. He gives exceptional, absolutely outstanding customer service. Mr and mrs Armstrong

Very good place for lunch after shopping served by a lovely lady Eilidh I think her name was.She was very attentive and nothing was any trouble for her need more staff like her

Later back experience kids love the play area , Emma is really good with the kids makes them feel comfortable from the get go

Emma and Sarah are great nothing seems to bother them but customers experience. Everybody so friendly and food good value. Good you can pay for hot drinks and pop then refill as much as you want to.

Amazing steak tonight perfectly cooked by the bar manager Mel. She did really well considering it was really busy. Thank you. Really friendly staff couldn't do enough

Myself and my sons met up with my friend and her family for a breakfast catch up. £10.99 for the 3 of us for all you can eat breakfast buffet was fantastic. The holidays get more and more expensive and this was some much needed relief and for my sons to eat as much as they want was great. A brilliant idea and I thank you! Staff were brilliant and accommodating, and even gave my sons a little gift of kindness before we left including bubbles and chocolate. Food was warm and fresh and nothing ran out. I cant wait to come back. Thanks again!

Wonderful staff, they were very patient with my hyper children at 9am! First breakfast I've been to where they didn't run out of something, the food was delicious and plenty of it. And they were even kind enough to gift my kids with some bubbles before we left 😍 Would definately recommend!

Fantastic staff and great food always a warm welcome nothing any trouble for any of the wonderful staff play area is fantastic as well

Went to Brewers Farye for breakfast today with gov 50% off. We got there for 9am and were very impressed with everything from start to finish. With COVID been a bit anxious about returning to restraunts but have to say I was amazed at how...

Helena Our Waitress Was Very Pleasant And Our Food Was Lovely Too.. I Had A Mixed Grill And My Wife Had Scampi.. And 50% Off The Food Bill. Thank You Helena For A Great Service.. A+++++😃👍. Table 40

Really pleasantly surprised. Despite the reduced menu there is still plenty of choice and the food is good quality. Similar to many Brewer’s Fayre restaurants but what makes it is the service - and the service here is amazing, the staff are so helpful and...

Nice food, the slowest service. We had driven a long way to stay at the premier inn, decided to pop in for a drink and a dessert, this ended up being an almost 2 hour experience when we just needed a quick refreshment. Bit of...

Very nice vegan burger,Great freindly service from Hollie.Very considerate about social distancing...very clean place.much better than a lot of places in and around durham.

Friendly staff, tasty food, reasonable prices, well spaced out and clean with clear signs. Deffo recommend

Food is fine standard Brewers Fayre, fare... Impressed with our waitress (Helena) my teenaged daughter gets very anxious about making choices, ordering food being typical, Helena, didn’t press her just gently said not to worry she’d come back in a minute... then cleverly maintained eye...

My first time out for a meal since lockdown person at front house showed us to our table with menu no gloves on so no covid rules about touching menus sat 45 mins before got a drink and take order through no fault of waiter...

First time here after lockdown was released and we were very impressed. From the friendly welcome, to being shown to our table, everything was explained properly putting us at ease. The staff are always so friendly and polite, our server also told us about the...

My elderly parents and I decided to have an evening meal out at Dunelm Ridge, our first evening outing since the gradual lifting of the Covid-19 "lockdown." We were a little apprehensive as the virus is still at large, but it was clear as soon...

Over the years, though not recently, I have attended many kids parties at this venue. My daughter's party was so well catered for, we literally had nothing to do. They provide invites, goody bags and balloons and we were particularly impressed at the standard of...

Staff serving at the bar 1 person only so slow and rude, as a bar tender you should know who is waiting and who is next, at this place the bar staff don't move from the till, eventually after being served after being overlooked twice...

We eat here very regularly and cannot fault the food, it's such good value for money and nothing is too much trouble for staff. They are pleasant and accomodating. The food is always piping hot and tasty. If you want somewhere reliable with excellent staff,...

Three of us went for lunch. We had haddock potatoes and mushy peas. The fish was beautifully cooked and very tasty, potatoes and mushy peas satisfactory.Brother in law had chicken wings and chips. The service was excellent, bar staff cheerful and friendly. Lovely clean place....

My Dad has gluten free meals here and they are really nice. We visited today for a free starter and main meal - it was really lovely. My brother and I had steak and burger - the steak was perfectly cooked. The staff were as...

Another visit with family ,All the meals were good.Some small errors with orders possibly misunderstandings. very good brewers fayre i am sure we will be visiting again

lush food, mint service, great craic (other than tom who was funny but would have been funnier if he didn’t think he was so funny :)) nah was very good and Tom was very helpful would recommend

Came in today for lunch. Great food and atmosphere. Great service from the waitresses and the manager Tom was a top bloke.

Another fab visit here in December with all the family. Loved the christmas burger, staff always friendly and welcoming

This restaurant is attached to the Premier Inn Durham North and provides the breakfast facility. The restaurant does not pretend to be gourmet but is great value and child friendly.

such a great little spot on the edge of the arnison centre. food is alway fantastic and the service is just incredible!. the lovely Diana is always there to help when we go in, (normally during the day). 2 for £8.99 is a bargain for...

Had a lovely meal here. The special xmas burger was really lovely. Not too busy, quick service and friendly staff. Very impressed. Will definitely return.

The service is very good and the staff is very friendly can only recommend at was a brilliant experience

Highly recommended. Staff and Elf Emma gave a lovely warm welcome, very friendly and enthusiastic. Breakfast was nice, a lot of choice. Santa himself was fantastic! Warm and friendly, chatted away, no rush. Brilliant morning.

We took our daughters to breakfast with Santa this year and it was absolutely fantastic. The staff were so friendly and really got into the Christmas spirit for all the children. Santa was really good too. He spent a lot of time taking to our...

Over all the food was fine but the wait between each course was really bad 35-40 mins between each at the least will definitely not be returning for food any time soon communication between front of house and kitchen was rubbish not a place for...

Been for a family gathering before Christmas. Can't fault the food but the wait between each course was completely ridiculous. Bearing in mind we had pre ordered to what we thought would save time etc,which it didn't. 30 to 40 mins wait plus we had...

My daughter had a wonderful time at her 5th birthday party. The lady in the pub, Katy, I think, took care of everything so the party was stress free for my husband and I. We just had to bring a cake. Katy did an excellent...

Went for food with friends, was not busy when we went in but still waited 35 minutes for our mains to be brought before our starter! Explained we hadn’t had our starter yet so took them away, waited another 10 mins for starter to be...

Ordered the Beef Yorkshire Wrap and Chicken Tikka Curry. We've been here before due to the proximity of the Arnison Shopping Centre. The food is usually ok, for speedy pub food. This visit the food was really poor and the portions were small, I later...

Evening meal and breakfast had nothing a problem all was cooked presented and executed the way you would expect bar atmosphere really good for a monday night very welcoming good beer good food good service 10 out of 10

We come to brewers fayre at least once a week and have come to know all of the staff there. The girls that work in the play area couldnt be more friendly and helpful, emma, paige, carla, Faye, isabel and hannah always go out of...

Popped in here after a bit of Xmas shopping nearby it was busy for early Saturday evening but we got a table easily like most pubs in this chain staff are friendly food is good I had fish & chips which was great also a...

An example of how restaurants should be. Very clean, excellent service and good value. We used a two for one voucher

Went here with my son and it was such a lovely family environment. Food was delicious. Really enjoyed it. All the staff couldn’t do any more for us including the manager, making sure everything was okay, asking if they could get us anything etc... Will...

Enjoyed a good dinner as a last minute decision to pop by after a rough day. We were served by Helena who was lovely throughout. Thank you!

Had a lovely meal with my husband and 3 children, we all enjoyed our meal.very good service and the manager was very helpful and friendly. We will be returning!

Lovely visit once again here, quick bite to eat after a bit of xmas shopping. Food great as always. The staff and manager (Carla) were so polite and friendly. Definitely will return.

Had a terrible experience here wont ever return. Firstly asked the woman behind bar if I could order some drinks and she questioned why I wasnt ordering food. I explained we needed a drink first! Ordered food and went to play area. The food arrived...

Been sometime since I ate here and called with my family for an early lunch. Quiet when we arrived, but became very busy, this impacted on service for our main course. For young families, this is a great place, comprehensive menu, free drinks refills and...

Visit brewers fayre regularly but have to admit Dunelm ridge our favourite. Meal was absolutely delicious. Our server Denise was just so friendly and made sure we had everything we needed. She is a star. Thank you

fantastic little pub just on the way in to durham, great food and served very quickly, staff were very friendly and very helpful, a young lady called holly on the bar served us and made us feel welcome. will definatly be back again.

poor ambience and average, at best, Queues for drink and food orders. Old fashioned concept not worthy of dining out in 2019

Just been for a meal with my family, food was lovely, great service and my grandson loved the play area. Will be back again

First visit and doubt very much we will be back. Took my 5 yr old grandaughter to the play area and was not impressed. Not the best play area ive been to and noticed a door hanging of its hinges where children were playing. Food...

We take our 2 he old grandson every week he loves the indoor play area. We love the staff who work specifically in the play area as they are so pleasant and helpful. We may not always have something to eat just coffee but on...

A group of 8 of us have had a great time eating here over the last few days after staying next door. Friendly service, good value meals and helpful chatty employees. Helena was particularly friendly and helpful giving us tips and taking an interest in...

Visited for tea with my family, food was great and fabulous service. Children were kept entertained in soft play...will be back

Fantastic food served pipping hot menu to suit everyone , Staff very pleasant and very helpful and you always get a warm welcome and good value for money

Another visit,another very good combination of meals 9 of us again even though they forgot one of the sweet orders. Still highly recommended we will return

Came in here after shoppping as couldnt be bothered to cook.The place is clean friendly plenty of room . The food was good value well presented . Staff at the pub are very helpful .Great thing is that they take a Taste card. And there...

Once again weve had another fab meal and time here. The new smothered chicken burger is delicious and kids love the sundaes for pudding. Weve booked up for another family get together in December.

Returned here after doing some shopping in the area and was not disappointed. We opted for food from the main menu and were pleasantly surprised at the amount of options on the 2 for £8.99 menu. The meals were served hot on warm plates and...

Visited here on Sunday with my hubby. We both had carvery and really enjoyed it. Staff were all friendly. We even had apple Betty for pudding and it was delicious. We will definitely be back.

It was my first visit to the Durham branch of Brewers Fayre restaurants. After this visit, I felt as if I had to write a review about the severe lack of service on what I thought was a fairly quiet day, which could easily be...

We were shown to a table straight away by a friendly member of staff who explained how to order our food which took about 20 mins and was very good. We would have no hesitation in returning.

This is the second visit and both times was excellent. I would advise booking for Sunday dinner. We arrived and was shown to our table by a very friendly waitress. There was 7 of us and found the place very busy on this Sunday dinner...

My husband and I took our 2 yr old grandson to this branch as they have a lovely soft play area and he loves it so much there were only 2 other little ones there so they played well together. The young member of staff...

Went for Sunday Carvery and was not impressed. Didn’t tell me what the vegetarian option was, mash was tough, stuffing was dry and tasted like it had been seasoned 40 times, cabbage was not good and everything tasted a bit old. Only decent things we’re...

Had several meals in here,including breakfast whilst staying at the Premier Inn next door. During each visit our meals and service were faultless. The young ladies serving ensured we were shown to our tables politely, asked if our meals were OK and tidied vacated tables...

We visited today, the service from Helena was outstanding. She showed us to a table, I requested a table in a more quieter area she obliged with out question and with a smile. The meal was excellent, the evening was made so much more enjoyable...

I dine in a lot of Brewers Fayres as I stay in a lot of Premier Inn Hotels due to work. Tonight i was served by a young lady (Helena). i have to say she is the most efficient member of staff i have come...

A two night stay at premier inn So we had breakfasts and evening mains Food was very well cooked Very well preserved And tasted great Staff very friendly Food service was good And the on tap beer was clean and crisp

It was my first time at this test and I was greeted with a smile by Hayley. She was very polite when showing me to my table and throughout the meal. The meal was tasty and the beer tasted good. Would recommend this place to...

We go to the brewers fayre next to the Arnison centre most weeks for Sunday lunch. The Carvery is fantastic, the man behind the counter is always nice and the waitresses are fantastic. It’s by far the best Carvery around, we sometimes go through the...

we were a large party of 9 we had reserved the table beforehand so there was no messing around good selection of meals a little on the pricey side but there are offers available via apps and card membership were you can get meals free...

My husband and I popped in recently for breakfast (on a Friday) with our 2 yr old grandson we were pleasantly surprised. The play area for children was brill for the price. We thought our breakfast was too pricey but then we never realised there...

So so I’d say for here, meal was ok but staff at bar really not very helpful and service while waiting for drinks very unorganised

Food was good quality, nice and hot and came pretty quickly. You get plenty on your plate and love the refillable drinks option. Our waitress Helena was lovely, attentive and made sure everything was perfect with our meals. This place is great for a quick...

As a party of eight we had booked in, as we were staying at the Premier inn next door and wanted somewhere convenient for our first nights stay. I’m usually very sceptical about this type of family friendly venue which is usually full of sticky...

Had the sunday carvery delicious but a special thanks to our server Holly for her attentive service Excellent

The food was good- but be aware, if you wish the Vegetarian Wellington- you have to pre order- didn't see that on the website or the menu, only discovered it when we approached the carvery after paying.

Went here for an evening meal with my wife, was told that no orders were being taken because the tills were down. Fellow dinners advised us that the tills had been down for 20 minutes. Very amateurish!!! Went elsewhere.

I visit the Dunelm ridge every Saturday for breakfast with my 2 children and I can't fault the food or the staff at all. The girls at the front of house are fantastic and caring as my son has ADHD so he can be a...

Helena was our waitress and has served us frequently lately, what a credit to the establishment she is, so polite and welcoming with nothing being too much bother. It was also nice to see staff well turned out which is something of a rarity these...

Visited dunelm ridge brewers fayre 2 days ago after a trip to the Arnison centre, haven’t been in a long time and it hasn’t changed a bit. Food was great I had a chicken and rib combo and my partner had the mixed grill with...

Good menu, food well cooked and overall good service at Bar and Table.Fairly standard interior for Brewers Fayre, clean and well-kept

We stayed in the Premier Inn next door on an overnight stay so ate both dinner and breakfast in the Brewers Fayre. Our evening meal was very nice, well prepared and was tasty. The service we received was exceptionally good - Helena looked after us...

Brisk service, plentiful seating, not kept waiting long for our meal. Wide variety of food offered and the breakfasts were to die for.

Usually the food is pretty decent but the carvery on this particular day was very poor, potato was dry and tasted like smash, the vedgetables definitly werent fresh and the gravy was watery and had definitely been sat there a very long time, meat was...

Went here as it was next to our hotel, I wasn't expecting much. However, I went in and thought I'd try the Mediterranean mixed grill, it was Amazing! I then ordered a dessert which was also outstanding! It's so good I'm visiting it twice in...

Love to come here for dinner and also, as today, breakfast as a treat. The manager on duty, Simon, is always welcoming as are all the staff. Nothing is too much trouble and its great to spend time with people that actually care about you...

Limpio, moderno y muy bien de precio. Restaurante justo en la puerta de al lado con niños encantadores zona de juegos.ventaja es que puedes tener tu comida justo al lado de la zona de juego si quieres, lo cual es bueno si sus hijos no puede sentarse a la mesa para siempre!

Como parte de nuestra oferta con el Premier Inn al lado teníamos el desayuno y las cenas aquí durante 2 días y sólo puedo hablar de nuestra experiencia personal. El desayuno estaba bien gestionado, bien equipado con un personal maravilloso que estaban deseosos de agradar. Las comidas de la noche fueron exactamente lo mismo-bastante concurrida pero no puedo decir que nos estaban esperando. El personal se aseguró de que estábamos satisfechos con nuestras comidas, siempre llevaba una sonrisa y era muy eficiente y muy amable. Bien hecho! Si no viven tan lejos y nos encantaría volver pero Tengan que debería ser la suerte de visitar, elegiría para comer aquí.

Breakfasts fine, evening meals could improve. Service slow, Staff generally pleasant. Avoid the all-you-can-eat curry deal, it was dreadful.

Tenía la especial del día no muy impresionado con la calidad de la comida, pero tamaño de la porción y el servicio era bueno. También visitados por una comida de cumpleaños del niño el personal era muy amable y servicial niños recibieron hojas para colorear y crayón y lo pasamos muy bien

the breakfasts were excellent but they arn't very good at cooking steaks but the rest of the meal was good the staff were friendly

Este es contiguo al Premier Inn donde estábamos alojados. Las comidas eran excelentes y con un nivel de calidad muy alto servido por un personal alegre. La Isabella la camarera del desayuno era muy acogedor y se acordaban de nosotros desde una estancia anterior. Bien vale la pena una visita si sólo aparece en una cena

Un lugar que visitar con nuestros nietos cuando estamos en Durham ya que no hay ningún problema. Sin duda no puedo ninguna queja del personal que es muy agradable y servicial, pero la comida no es muy estimulante pero sin duda se ajusta por 10 años con buen apetito - dos comidas por £10 son una excelente relación calidad-precio. Nos dimos cuenta que es muy popular para los partidos de los niños y como nos deje siempre hay una cola de noche con curry que huele muy tentador. Los acabados y accesorios son prácticamente estándar y al igual que muchos establecimientos de la cadena pero siempre limpio y cómodo.

Nos alojamos en el Premier Inn con comida disponible en el establecimiento al lado, Dunelm Lodge. Fuimos para el desayuno ligero descrito como "continental" por el personal. Sólo el croissant hizo que el vínculo con el continente, no creo que yogur y ensalada de frutas efectivamente cumple ese trabajo. Aún así a 5,25 libras por todo lo que necesitas (para mí fue gachas, pan tostado, café, zumo de naranja, yogur) estaba bien satisfechos tanto de bolsillo y nos metíamos! El personal era muy servicial y alegre. Sin embargo, el interior es un poco obsoleta y cansado con el hilo de la máquina de dulces, espectáculo de luz inductora dolor de cabeza.