The Morritt in County Durham - Phone Number, Reservations, Reviews

Room a bit dated and run down but room was clean service was good

I have been today for a facial and massage and the treatments were amazing! Staff all lovely, friendly and welcoming. The Spa is undergoing a major refurb so it's a building site. I was told about this in advance tbf but I had a voucher which was about to expire so had to use it before work completed. It's dusty and well, a building site! No hand towels in toilet. Saying that the treatment rooms are clean and functioning but just didn't feel I got the whole relaxing ambiance you would expect. Maybe discounted prices should be offered at this time? I still had to pay £30 on-top of my £100 voucher. Treatments and staff are amazing though and can't fault them.

Really lovely stay overnight nice clean room complimentary water tea coffee fresh milk lovely great staff lovely breakfast a change from motorway hotels

Another lovely stay. Always up to expectation.

Great location and picturesque. Lovely dog walks close by. Staff very friendly and helpful but room was cold although satisfactory for our needs and it didn'tcost a fortune. Food wasn't great but atmosphere made up for it. Would stay again

Came for a spa day for my wife's birthday as she's always wanted to visit and the reputation is well earned.

The Morritt Hotel has welcoming and helpful staff plus rooms that are quaint. There are conference and meeting rooms onsite and the grounds are lovely to meander around in fine weather. The bar, with its impressive wall art, is well stocked with drinks from the region and beyond.

Young lady serving behind the bar is amazing ,called in after a walk for a beer and was greeted by an amazing lady behind the bar. Would definitely return

Stayed a few nights while attending a wedding. Breakfast was very easy & plenty of parking.

Stayed at The Morritt, with our dog, to break the journey from Surrey to a family Christmas in Scotland, and again on the return trip home. The hotel is dog-friendly, our superoir room in the annex was large and comfortable, and the staff were very helpful and looked after us well. The location was perfect for our purposes, being very close to the A66 (but not suffering from road noise) and with an off-lead dog walk only a couple of minutes walk away. We’ll definitely stay here again on our next trip to Scotland.

Visited for a drink new year's Day, the lady behind the bar was amazing, what fantastic service and superb knowledge of the hotel and it's history. Really enjoyed our visit

I came here with a group of 12 for the Christmas party night, including a three course meal, Robbie Williams tribute singer and DJ. I had never been here before but I was very impressed overall. The food was delicious, the Morritt catered to my food allergies. Food was hot and good size portions. The Robbie Williams act was alright, nothing amazing but it was a good laugh and nice to sing along and dance. The DJ was also good. The venue was decorated nicely and staff were very helpful and friendly. I had a fabulous night and would not hesitate to go again for one of these events. Thank you Morritt.

12 months ago it was average, but priced accordingly. Now it is very expensive and very poor. £22 for a Sunday lunch is perfectly acceptable if the quality and standards are top notch. Unfortunately on this visit, they were only just worthy of poor. Great service, poorly executed, overpriced food. Sign of the times I guess. Yet another local placed on the red list. Shame. Disappointed.

Just returned from my first ever spa day including an overnight stay with a very dear lifelong friend that I don't see often but what a lovely experience we both had. Beautiful location and very peaceful with lots of wildlife around the grounds. Every single member of staff we came across between the hotel and the spa were fantastic and couldn't do enough for us. Everyone was friendly and professional and nothing was too much trouble. The food was amazing and portion sizes were VERY generous! Being my first spa experience I can't really compare with anywhere else but it certainly helped me unwind. The spa facilities were clean and the treatments were very relaxing. Thoroughly enjoyed our stay and will definitely be back!

Lovely hotel in a quiet beautiful place, let down by the customer service of the staff felt very unwelcome.

Rooms are a bit tired and needing some tlc, carpets, walls etc. Service was good, just breakfast was quite slow, asked for some vegetarian options and it was a long wait then very over cooked so wasn't even worth the wait . Location is great and the ev slow charger is a great addition to plug in while staying a night!

Fantastic location and a wonderfully warm welcome. Rooms are warm and comfortable and the breakfast is superb. Dog friendly.

Big 5 star from me got a spa on Groupon the staff where all lovely the spa is very clean and well maintained. The lady who done my massage was fab got rid of my aches and pains from a whiplash injury I had of a few years ago I would definitly come back

Breakfast and dinner were very good, staff were friendly and welcoming. Bedroom and bathroom were below par

A lovely location went for a spa day with my partner and we both really enjoyed ourselves. Great friendly service and always on hand to help. Many hot tubs and jacuzzi and cold bath along with steam and salt room. Perfect to relax. The sauna wasn't the hottest and coukd do with being hotter the only let down we had but didn't use it that much so wasn't a massive inconvenience. Over all would definitely recommend and will definitely go back.

Lovely Gardens and you have to see the mural in the bar. Painted in 1946. Quirky for sure

Exceptional, very clean and comfortable room, very quiet,good nights sleep,superb buffet breakfast but individual menu also available, highly recommended 😁

Glad we didn't read any review before we visited, otherwise we might have missed this gem of a pub/restaurant. Food was absolutely first class, and plenty of it. If you opt for the Ox cheeks bourguigion you probably won't need a starter 😅 Fish and chips were beautiful, crisp batter and chunky homemade chips. Great choice. Lovely friendly staff, very attentive. Attractive surroundings, nice outdoor seated areas.

Lovely location in the heart of North Yorkshire. The dickens bar was very homely and the barman was pleasant .had a hearty bisque too start then a beautifully cooked dover sole for main course .Room was clean and spacious and staff very nice .

Decent place. Excellent room service. Tea stuff, iron and hair dryer provided. Polite staff

Called in for lunch as a bar meal. Awesome quality and filling. Good friendly and informative staff. A definite must for cross-Pennine travelers nicely just off the beaten track on the old stagecoach route full of Dickensian charm!

We had a great deal on usage of the Spa and a two course meal and found it to be a fantastic place. The spa facilities were clean and all working. We had use of the facilities for 3 hours then across to the Morritt for food. The staff in both locations were very helpful and friendly. The food was fantastic and the portions were bigger than expected. Overall, we will definitely be back as we left happy, relaxed and full.

Tired hotel needs a re-fresh Handy location just off the A66

Stayed on our way up to Scotland, really convenient and a nice hotel with a great breakfast.

We had a lovely 2 nights here. Accessible room was a bit of a walk to main hotel for my 92 year old mother. Food very good - especially the chips! Just spend a few more pennies on the bread for toast.

Stopped off at the Morrit Arms for Sunday lunch on the way home from Cumbria. First impressions of the dining room seemed good. However Service to take us to our booked table was extremely slow. It appeared there was only one young server in attendance. When the two meals arrived, both were warm, rather than hot. My beef was just slices of fat and gristle and the vegetables were not cooked. I was unable to cut the cauliflower with the knife. I asked the waitress to ask the chef to try and cut the vegetables with the same knife when the plates were taken away. We received no feedback even when we asked the waitress. We then waited an eternal time to receive our desert. We were then asked to go through to another room to pay our bill. We were not asked how it was, but offered our thoughts which simply fell on deaf ears. They were not interested. I will not go again.

Great location just off A66 Great for a stop off to break up a journey. Very good accommodation, location, and service. Food was excellent. Good quality and generous portions. Good breakfast. Excellent place for an overnight stopover to break up a long journey, or just have a nice stopover to make a journey easier. Castle Barnard just a short distance away and a beautiful characterful historical place to visit.

Didn't stay at the hotel but used the restaurant and spa. Amazing location, amazing staff and had a really amazing time Xx

No mobile signal here but they do have wi-fi so you can WhatsApp or Facebook.

I visited during the week, was good value for money compared to other hotels in the area.

Lovely friendly staff, peaceful location, very relaxing

Inedible fish and chips, very small fish, horrendously overdone chips, with a nasty fatty aftertaste. £18.25 each! We were staying in the hotel for 2 nights, but decided not to eat there the second night. We complained to the waiter who said he would tell the chef. Nobody came back with even an apology. We had paid when we ordered. I spoke to the receptionist the following morning who was lovely, and very apologetic. She suggested that we could have a free drink in the bar later that day. However for the price of the meal, I suggested a bottle of wine would be more acceptable, particularly as one of the cheapest bottles (Pinot Grigio) was £25.50 a bottle! We won’t eat there again, and although the staff, and our room was lovely, my eggs royal for breakfast the first morning delivered undercooked poached eggs, the second morning the bacon was so over cooked I couldn’t cut it, never mind eat it. We won’t stay again.

Just called in for a coffee after a walk

Very dog friendly. They really welcome four-legged friends. You can eat in the bar, which is comfortable and informal.

Rather tired old hotel with enthusiastic & friendly young staff but not very professional. Rooms are noisy from A66 traffic and bathrooms are worn as are the beds. Food is OK.

Great hotel but it needs an upgrade. The pub is great and the staff are super helpful

What a fabulous Hotel. We have just had a motorcycle Club weekend here and it was amazing. Great rooms, great food, great staff and a lovely garden. We liked it so much we all booked to come back next year !! Big thanks to Anne, Adam, Clare and the team.

Friendly staff, nice food & surroundings. Dog friendly. Fantastic spa. Will return.

So disappointing. Have been coming here for a long time but today was the last. The service was slow (with an almost empty bar/restaurant) and the food was overpriced and basic. Pity!

After seeing reports of the restoration of the murals we expected to have to fight out way to the bar! What we hadn't realised was how isolated the hotel is so found the bar empty and we were able to get great pictures of the artwork. The staff were great and the beer well kept though a little pricey. We called in during our walk from Bernard Castle and there is now a signposted trail connecting to the Teesdale Way. Not a difficult walk for even the most casual hiker.

Had Sunday lunch here and it was overpriced and very disappointing. There was nothing fresh about the food. The vegetables were microwaved beyond being edible, the roast potatoes tasted like they had been made the day (maybe two days before), it was advertised as roast chicken but it was just a chicken breast that had been shoved in the oven and so dry you could choke. My husband’s vegetarian roast (difficult to review because of the tiny portion) was bland and over cooked. All served in a atmosphereless room by staff who seemed to not care. All in all a total waste of £45 for two lunches and drinks. Will not return.

We ate in Gilroys Restaurant and food was excellent so I imagine it would be good here too but the bar is really dark and not somewhere you want to be for very long. We had a drink in there Photos were from the seats near reception area and have been lightened. Im

We hadn't been for nearly 3 years, so were glad to find the Morritt Arms nearly unchanged, and still dog friendly. Being a sunny warm day we elected to sit outside. The beer was lovely, and good choice of bar meals. Chips still excellent, but portion small for the price. I missed the Morritt Club Sandwich which was always my staple choice but is no longer on the menu. Pleasant service. A shame it is now 40 miles from us or we would certainly be regulars. Prices not unreasonable for the quality.

Fabulous murals complement the decor. Rustic bar setting. Bar meal choices were varied. Chicken and leek pie was a firm favourite as half of us chose it! Staff quickly moved tables to ensure we could all sit together. Enjoyable evening catching up with everyone's news. Friendly atmosphere.

Saturday lunch, called in on the spur of the moment. Cheese souffle was standard and nice, but had a peculiar bottom layer of pickle or diced beetroot or something similar. This was too sweet and too acidic and overpowered the cheese. For a main I chose the pheasant from the specials board. This was a bit overcooked. Good jus. the mash was fine, but the red cabbage concoction that came with it was awful - way too sweet and chewy, a bit like caramelised cabbage marmalade. This may have been intentional, but i had to leave most of it. £55 for two with a large glass of wine (pleasant) and tea.

I struggle to understand how a hotel of this supposed standard can bring itself to serve the terrible meal we suffered recently, and I certainly can't understand on what planet the chef thinks that advertising a steak and Guinness pie but serving some mediocre beef stew in a small porcelain pot and plonking a pre-cooked piece of pastry on the top is acceptable. The portion was so small the supposed crust was balanced on the rim of the dish, so the only time the pastry touched the meat was when it was on my plate. The soup was ok, but the bread roll had been zapped in a microwave so was scalding hot and soggy, and the buttered veg were desperately undercooked - and had never seen any butter. It would have been a poor meal anywhere, but at their prices and in a supposed quality hotel it was totally unacceptable. The worst thing was that we couldn't even complain as we were taken there by friends as a treat, so complaining on the night would have been discourteous. The only high spot came courtesy of the friendly and attentive staff.

Paid £65 per head for a very average meal. Canapés, were mass produced probably Iceland’s own, bread buns were cold and hard, starters, The soufflé was indescribable and resembled a sponge pudding rather than a soufflé. Main courses had been plated up sometime, before being served. Potato’s were ‘awful’ inedible, veg’s were all served in a bowl which were wilted. Desserts - there was no brandy in the brandy butter which was served with the Xmas pudding on a plate with some white sauce, no decoration. The choc tart, the purée was congealed on the plate. The mince pies were mass produced. All in all a poor £65 worth of mass produced food, which was rushed and which I would not recommend to anyone and when mentioning to reception was told we were the only party to complain, or were we the only brave ones. At the very most the meal was worth only £25 tops and could have been served in any bar.

I have never had a meal with friends before where all three of each refused to eat our meals. The food was shocking. Cold, old chips. Frozen, cold Veg. Burned batter on the fish - dripping in oil. Dried up, over cooked chicken. Dry pastry lid on the steak and ale pie (which tasted like Fray Bentos from the 70's) The worst food we have all had for a long time. We didn't't eat any of it, neither did we pay for it. The only redeeming feature was Laura/Lara? Who couldn't apologise enough. The Morritt Arms is a wonderful place. The gardens are wonderful. Clearly the owners spend all their money on gardeners and not chefs. Such a shame, we live locally and would love to have visited often, but we won't be going back.

A lovely country hotel. Locally sourced food, beautifully cooked and presented. Staff very friendly and helpful.

I was really looking forward to a couple a night away with my husband. We arrived but wasn't welcomed with a warn atmosphere it felt very disjointed with the members of staff. The impression which was given especially when a gentleman was been shown around the hotel & facilities that the business was for sale. Food was lovely in the bar on the 1st night Restaurant was fantastic apart from warm white wine & frozen bread rolls which obviously we complained about. What was very disappointing was paying for the spa. I've stayed in 3, 4 & 5 star hotels which the spa was included in the price. I'm expect to pay for treatments but not the use of other spa facilities.

Nos hemos alojado aquí muchas veces y que otra vez, la comida era estupenda, como siempre, pero nos quedamos sorprendidos cuando el "postre" que le faltaba a la cena, siempre apreciamos este, muy inusual. Sorprendido también por el cambio en los artículos de la lista de opciones de spa. Garaje encantador Por último, el personal parecía un poco menos informado respecto de las opciones de cena encantadora de nuevo no la norma.Espero que esta crítica no parece insignificante, pero algunas de las cosas que me mencionaron un encantador que hizo este florece un lugar inolvidable para visitar. Aún así volver.

excellent food, not cheap, but very enjoyable, Lovely bar and friendly staff. Good half way house before going over the border.

Volviendo a Yorkshire después de un día de descanso dos mini en el Morritt en Gretabridge. Encantador hotel y nos dieron una habitación muy espaciosa en la llegada también. Nos dieron una primera cena noches que era estilo michelin con tres campos y scollops delicioso. Los desayunos eran también incluido en nuestro paquete muy deliciosa también. Productos de baño spa gratis y precioso y ducha. Todas las habitaciones muy espaciosas y agradables y cálidos. Servicio genial en todos los sentidos. La comida y el servicio en el bar dickens excelente también.

Really enjoyed my lunchtime at Morritt. Food was lovely and excellent value. Lovely relaxing lounge for coffee afterwards.

Esta es una joya aislada. Bien conocido por los lugareños, es 'Hidden' de la A - 66. Un hermoso edificio, con sus 187 habitaciones 'hygge' [que parece ser la 'nueva' de palabra, pero completamente apt aquí ]. Murales de Charles Dickens, fascinante, que visitó hereabouts; una comida completa; una delicia. Vale la pena encontrarlo, si puedes!

Visited as a couple for three course Sunday lunch. The hotel is beautiful and every member of staff that we came across were lovely but the food just blew me away! My particular favourite was the lemon meringue tart with lavender and liquorice ice cream which was to die for. Will definitely be back for more!

We called in on our return from centre parks looking forward to brunch but as we were 10 minutes early they could not or would not take the order. Food below average for a place that shouts its name to loud. Would not recommend sadly and its disappointing as we held high hopes.

What a beautiful hotel & the food was amazing, we were at a family wedding & the staff were all lovely. We stayed overnight on Friday 2/9/16, in a four poster en-suite room, bed was comfy, everything was clean & breakfast was beautiful, I had the haddock with poached eggs & my hubby & kids had the full English he said it was gorgeous & the sausages were amazing, eldest son fancied the smoked salmon but it is served with scrambled egg so he asked if he could have poached instead. It was no problem for them, the young waitress on breakfast was very pleasant & helpful. We would definitely go back & hopefully soon

Having pre booked the Garage Spa for BH Monday (which was abs amazing) my partner and I decided to stay overnight. The grounds of the hotel are beautiful and the every member of staff was welcoming and helpful. We stayed in room 1 which had beautiful views over the gardens and hills beyond. Slight problem with the shower however the manager came straight away and helped fix it. Could do with replenishing toiletries but given it had just been the weekend they had probably been a little busy. The decor is a little dated in parts and could do with a little lightening and touch up but for an old hotel it's immaculately clean.The food was delicious everything we had was nicely presented and so tasty. Breakfast this morning superb too. Highly recommend a stay here. So much so we've booked another cheeky night this Saturday. Looking forward to sampling the food again.Thank you

Staying at the B&B over the bridge, it was the nearest place to have a quick bite to eat. Not being a 'local' we were pleasantly surprised. The 'Dickens' Themed bar is lovely, the staff very friendly and the food was very good. All seven of us had steak and it had been cooked as ordered. The starters were generous.

Lovely venue for an informal wedding, staff and food were excellent, we went back a few days later for lunch. The gardens and seating area were very nice and plenty of areas to sit by, the weather did help as it was glorious sunshine.We did not stay at hotel but were led to believe by other guests it was very nice.

Having got drenched on a local walk, we came in here (with the dog) to warm up. Ended up having lunch from their "small plates" section, which was good though not remarkable. Unlike the decor, with the Dickensian murals by John Gilroy (the man who did the Guinness posters), which was fantastic. As was watching the staff doing final preparations for a wedding reception in the posher part of the hotel - sadly we had to leave before the couple and guests arrived!

Had a delicious sunday lunch here. Beef really tasty and vegetables cooked just right. Friendly staff and pleasant surroundings. Will be back

Myself and a group of 13 others had lunch yesterday in the lovely sunny gardens of the Morritt. I ordered the trout for starters which was absolutely delicious, very fresh and complimenting flavours. Once the starters were cleared the trouble started and due to an error with the waitresses not telling the chef we were ready for our mains we had to wait for over 45 minutes! One of our party unfortunately had to leave without even eating her main as it took too long. I'd ordered the roast beef dinner (it being a Sunday) but I was again disappointed, this time with the quality of the meat. It was flavourless and very fatty. I also felt the general level of service went downhill as the afternoon progressed. In all, I wouldn't choose to dine here in future as there are numerous establishments in this locality who are much more professional and consistent.

Lovely hotel by way of décor, quaint and location is beautiful. Extremely friendly staff, genuine and helpful and a real credit to the hotel. Food is sadly overpriced and portions are very small concentrating on the prettiness of it rather than also providing a filling meal. Reminiscent of the 'nouveau cuisine' of the 1980s onwards.

We had a great meal in the formal dining room 'Gilroys' some time ago & really like this quirky, characterful hotel. The setting is nice & there is ample parking. On this visit we dined in the more casual Dickens Bistro which is a charming, cosy, intimate room decorated in Dickensian murals. Service was friendly & quick & meals very tasty, though sadly my salmon was cold. All things considered though we enjoyed ourselves & would definitely return.

I went there for afternoon tea on my birthday. The food was excellent! I've had quite a few afternoon teas and this was by far one of the best. Its extremely well priced for the amount of food one gets! There is so much food including a gorgeous savory quiche and the most delicious banana and hazelnut pastry. I would definitely go back and hope to soon.

My wife and I tried the three course fine dining menu (3 courses + little extras). The meal was excellent. All the courses were beautifully presented and full of flavour. typically for this style of cuisine, the portions are not large - so not somewhere to go if you like a big plateful. My only complaint was down to personal preference - I am not keen on very rare beef.THe service was first rate, the staff all being friendly and efficient.

This is the ideal location for a romantic Spa Day during the week with your wife. The 4 hours in the spa is so relaxing and you wander across to the restaurant for a fabulous lunch time dinner. I had the soup followed by fish n' chips - the chips were very chunky! What a lovely morning and afternoon - hassle-free, relaxing, beautiful memory

A little gem of a bar, welcoming to families and dogs. The beer has always been good in the twenty years I have been coming here. Well worth seeking out.

My Hubby and I booked the Morritt with a Spa package at the Garage Spa in Barnard Castle for my 50th Birthday. I think the total cost was £319.This included 1 spa treatment each, use of the spa facilities a 'high tea', dinner , bed & breakfast.The reception team were extremely welcoming and helpful. We were asked to pre order dinner as there was a party of 200 farmers arriving later that evening for a charity dinner.Due to the arrival of the farmers we were provided with an upgrade on our room to a 'premium' . This was located outside the mane building and was more of a small suite with a lovely bathroom and 4 poster bed. The radiator didn't work but we were quickly supplied with a gas heater to remedy the situation.We were also offered our first drink of the evening on the house which was very thoughtful.The Garage Spa itself was very relaxing, some nice features and it wasn't too busy meaning the changing rooms (which are novel and well equipped) were not too busy.The Spa treatments took place on time but felt a little rushed unfortunately.We enjoyed the facilities and afternoon tea. The only negative being we took tea in the lovely lounge area dressed in our swimsuits and dressing gowns- a bit odd as we were wet from the hot tubs etc.....Dinner in the Morritt was an experience. We were served what appeared to be what I imagine nouvelle cuisine portions which were very tasty and beautifully presented. The triple cooked chips however are a must try- highly recommended.Although portion size was small we didn't leave hungry.Breakfast was offered with plenty of choice and the team serving it were friendly and attentive as was the gentleman who served us dinner the previous evening.A good experience over all but I wasn't blown away unfortunately even though the team were a pleasure from start to finish.

I stayed here with my sister and parents the night before my sister's wedding.For £25 the 3 course meal offered excellent value with a lovely choice for all 3 courses. The starters were by far the best course, as the veg was a little too al dente, and I do like my veg to be crisp rather than soggy, but the fish dishes were gorgeous, and my beef was good too.The dining room staff were attentive, and made sure that we had everything we needed, as well as checking to see that our meals were nice too.However, as I have previously commented on following a Sunday lunch visit earlier in the year, the bar seems to be the Achilles heel foe the Morritt; granted the guy behind the bar was new, but he did seem very out of his depth...perhaps not the best guy for the job. I must say though, that the senior member of staff was very good, and overall the bar service was much better than my previous visit all due to the intervention of the manager.The Morritt is a lovely old building and with the excellent food on offer, I can only highly recommend it for it's lovely welcoming staff and excellent food!

Attended a wedding here, and while it was well organised, the decor was 'old but smart' and the atmosphere (being a wedding occasion) was happy and cheerful, there were a number of grumbles from guests about the bars, apart from the wedding prices. Some guests who had been waiting at the bar prior to the wedding were suddenly told that 'no more wedding guests would be served because it was almost time for guests to go through'. This was half an hour before the scheduled start of the wedding, and some late arrivals had come a long way, and in their words were 'gasping'. The people asking guests to 'move' were also somewhat officious .Surely it is the customer who decides if and when they want a drink, and whom can decide whether to drink up, or leave until later. Later, the lack of bar staff led to longer than expected waits. A good bar person knows who's next, and far too many unfinished drinks were cleared up by the glass collectors while people were dancing or visiting the toilets These may seem small points, but these were not isolated events

Visited the Morrit many years ago and really enjoyed the ambience in the old time bar area. Apparently a visit from the great Charles Dickens had inspired the famous Northumbrian artist Gilroy to paint Murals of Dickensian characters on the walls of the bar. This hotel has recently become a firm favorite for me on Saturday or Sunday lunchtimes as they are happy to serve sandwiches on both weekend days. The tiered garden is lovely on a sunny day and the bar is equally pleasant if the weather is unfavourable. It is very popular for lunch in the restaurant but I have yet to book such a formal affair.

Only been once, 2013, but it is just off A66 and a sight to behold. A proper old coaching Inn with large staff, rooms, nooks and like with great Sunday lunch. Will go again.

Food and ambience were excellent. Would definitely recommend it as a good place to dine. If you arrive early you probably don't have to book. We ate in the bar which was very cosy.

We had some friends visiting from USA so decided to take them for Afternoon Tea.We did a lot of research in the area & had a lot of recommendations however decided to go to the Morritt.What an amazing place, the food was superb, there was plenty for the 5 of us, really quality food served on Royal Albert tea set.Beautiful!Cant wait to go back!

I went for Sunday lunch with family. The service was rubbish , but the food was nice. The drinks took ages, and at times were wrong. The order for the food was taken fairly quick. The starters arrived, but no cutlery or condiments. These should have arrived before the meal. Inbetween starters and main, I decided to go to the bar again. This took 15 minutes even though the bar was quiet. My main meal had been sat on the table 10 minutes getting cold. We had to ask for salt and pepper The sweets came out before the cutlery yet again. When paying for the bill, this was nearly costly as I nearly got over charged. I agree with others, that the staff need training and supporting better as this let a nice meal down.

Nice hotel but quite pricey. Perhaps they can charge more because they are a Grade 2 listed building. Our room was right above the front entrance, and unfortunately immediately above the dining room so it was quite noisy. Breakfast was ok although the fried egg was undercooked and portions quite small, but tasty apart from that. £179 for 1 adult and 1 child B&B so what I would class as expensive for what you got. Staff really pleasant though and lovely atmosphere.

Great location and the exterior promises much. However once inside it is apparent that it is in desperate need of some TLC. Very tired and nondescript. Food is generic bog standard pub food. Great shame . Staff were very friendly .

We ate in Gilroy's Dining Room. Although the food was good, portion size was small and the experience was rather like Fawlty Towers. We asked for more bread and were informed that we had received our allocation and that no more would be provided. The menu included an Amuse Bouche (one asparagus tip) and another before dessert. We decided to skip dessert and have a coffee with Petit Fours.. The waiter asked if we wanted either the pre-dessert Amuse Bouche or the Petit Fours. We pointed out that the menu did include both and he said he would have to ask the chef if both could be provided. They were both served to us.

After arranging early book in, only got in to room at 1.30.The following day had to request that our room cleaned etc as we wished to use it. The room, a double, had no resemblance as those shown in their website. Th windows did no stay up, as the room was very warm, the frames in urgent need of some paint. Staff shortages was evident and some in training needs.The price charged, one expects far better than this.

Possibly the best roast beef dinner ever...great value, delicious veg, amazing puddings and great service. Lovely to sit and have a drink on the cosy sofas before eating too!

old coaching house, a good hotel with great restraint. very comfortable setting with a good range on the menu

Met some friends here for a meal to celebrate their special Wedding Anniversary. The service and was food faultless; a lovely evening made very special by the delicious food served. Despite a large wedding reception being held the same evening the service and food was still top notch!

We stayed at the hotel this weekend to celebrate our wedding anniversary. We stayed in Heather room which is lovely, although all products in the bathroom were empty ie shampoo, conditioner, shower gel etc, my husband asked reception if they could be refilled but they were not which was disappointing. The spa is excellent, we did order a bottle of bubble but we're just given a glass each and had to go and ask for it to be filled up every time which wasn't great. The meal in the evening was very good, excellent waiters who explained the food and knew there stuff. It is a great place but lacked staff training (apart from the two waiters) eg reception and bar staff very poor, our bottle of wine was just plonked in front of us, the bar man didn't ask us to try or even poor any out, all a bit picky of us I know but it's a shame because if the staff were trained better the place would be brilliant.

The hotel was great the staff lovely.the room was a good size and spotless. We used the spa which is worth a visit . The food was good. Decided to eat in Dickens bar as not too keen on Gilroys menu. Will go again.

Overall we enjoyed our night here. Plumped for the dickens bistro bar as is seemed to have a little more atmosphere than the quite large dining room. The welcome was a little matter of fact and the barman very polite if a little four.The food was satisfactory my ribeye was cooked as requested but a little tough and not the tastiest piece of meat I have eaten. My wife enjoyed the gelled chicken supreme, albeit had to leave the meat on the bone which was undercooked. The beer was excellent. Very nice wine and a beautiful setting. Looking forward to a daytime visit in the summer when we can sit in the gorgeous gardens for a bar meal.

A group of girls and I came for afternoon tea on 19th April and it was amazing!! We ate in the Gilroy restaurant on the centre table. We were shown to our table with drinks already there waiting for us. Staff were very friendly and helpful. We were all amazed by the delivery of the afternoon tea! Beautiful Royal Albert crockery, delicious looking sandwiches and mouth watering cakes, fresh and still warm home made scones and teacakes with clotted cream and preserve! Absolutely delicious! I've had afternoon tea at a couple of places but this by far beats them and was the best I've ever had! Definitely recommend and very reasonable pricing! Thank you!!!

The Morritt Arms is an iconic destination in Teesdale. But it always lets its self down in one way or another. Easter Saturday late afternoon and families out walking would love to sit by an open fire in the lovely Dickins bar and enjoy the delightful atmosphere of this much loved place.But no fire and not even one when we left at 8.30.We ordered food from the bar menu, which was reasonable if not exceptional.But the other area of let down was the service, this time no competing wedding function to distract staff, just bar and dinning room customers.They were not rushed off there feet and there was definitely enough different faces to be attentive and clear tables when finished. Alas half of our plates were taken along with glasses which were not empty. The remaining left on the table until we asked them to be moved.Such a nice place to meet up with friends, it just a shame we continue to be disappointed.!

I dined here as part of a spa package and had a beautiful meal of sausage and mash. The meal must have been prepared fresh and the flavours were divine! I would definitely come back here and have another meal.

We booked a table for 1:30, arrived a little early to have a drink in the lounge and decide what we wanted to eat. I had a starter, blue cheese soufflé, very tasty. We both had the roast sirloin with Yorkshire puds and veg. For pudding I had passion fruit mousse with lemon and lime ice cream, which was excellently presented and tasted delicious. The dining room was light and spacious and the staff were polite, attentive and very efficient. Will definitely go back.

My Christmas present from my daughter and her partner, second year in a row, and hopefully , now, a family tradition, with his mum too. Fabulous location and perfection on a plate, nothing is too much.

We came here for lunch on Sunday and it was amazing! Very good value! £16 for 2 courses or £19 for 3! The quality of food is outstanding and full of flavour! Everything is so fresh and attention to detail is key! Can't think of anywhere else locally you can go and get such high standard of food! We recommend to anyone just book in advance.

My wife booked this hotel as part of an overnight stay with spa package included.We arrived approx 1.00pm so went straight to the spa which is located right next door which is called THE GARAGE SPA , as you would expect this was once an old filling station located on the old A66 road but has been changed into one of the best spa's we have been in. It has been totally converted and has all the ammenities you would expect , Hot tubs,Warm tubs,Cold tubs,Several special invigerating showers,Salt room,outside in the courtyard is located a old wooden style caravan which is actually a steam room and also a stainless steel hot tub.(very romantic), they also have a relaxing area and swing chairs, upstairs is all the massage rooms, myself & my wife had a quite relaxing massage which was included in the spa break, before the spa experience we had an afternoon tea, which included sandwiches,cakes & coffee's. This was in all a great experience.At 5.00pm we were then shown to the hotel reception and were greeted very warmly by the receptionist, as my wife was booking in we were told that we would recieve a free upgrade to Gold package which meant we got the best room available.(We had paid for the Silver package) so this was a great start to the overnight break.The hotel is quite old but has been well looked after, we got to our room and although it was old it was very clean with quite expensive curtains and furniture. The room fittings were all gold plated and the bathroom was full of shampoo's,conditioner,gels etc and plenty of clean towels.The only downside was the old windows were single glazed and the wind was blowing through most of the night but this was probably due the the gales outside blowing direct onto the windows.We had a drink in the bar downstairs and were given the meal menus to browse through.We were then taken through to the dining room and was seated by a great head waiter who looked after us both all night.I must say that the meals are first class and are very well presented.We were given a free starter of grilled sirloin pieces with textured and flavoured vegtables,I then had my ordered starter of pan fried scallops (Beautiful) then onto the main course of grilled venison with veg & stacked chips (again beautiful) and onto the last course of Rum Baba which was a series of fresh fruit finly chopped on a white choclate boat with a small pouch of rum to pour over yourself. (magical) with a bottle of house wine to complete this magical night.Although the meal portion's are not large the presentation makes up for this.I take my hat off to all the staff for making this a great experience for me & my wife and a special thank you to the head waiter.WE WILL BE BACK