The Horse Shoe Inn in County Durham

Staff screaming at disabled children for not sitting still enough, known in general to have volatile attitudes towards children through the community. even though it’s supposed to be “family friendly” Allowed staff to swear and scream in front of customers and young children and even with more than several complaints did absolutely nothing about it. Still have the woman who screams at the local kids working the floor! Don’t take your little children here!! Especially with additional needs

As always, we had a good meal and time 🙌 I had the simple vegetarian curry with rice and it was really nice, the kids pizza was like a proper Italian pizza and hubby's fish and chips spot on. You can't go wrong 😋

Food is great. Servers are lovely. Very nice atmosphere apart from the odd loud person! Will return for lunch again 😋

Really nice staff. Beer kept well and fish and chips surprisingly very good

It's a Wetherspoons. Good selection of beer at low prices. Cheap and cheerful bar food. Good value. Not one of the bigger or more 'interesting' buildings that Wetherspoons often like to convert (it has always been a small town pub) but it's nice enough and handy for the Market Place.

Great Food for the price and Service Excellent, Range of Real Ales was limited (all very similar Strong/Dark Ales) Range of Non-alcoholic options was good.

It's a wetherspoons, so reasonable food and reasonable beer at a reasonable price. Nothing special but good enough.

My partner and went for breakfast, the black pudding was most and service was good 👍

Standard spoons pub, cheap beer and food. Bobby basic no frills. Staff were very nice though.

It is a nice place and the food was good and beer is cheap

Just got back from a fab night here, we took mum for her 87th Birthday. Excellent service from Lee, very polite, friendly and helpful, as well as being attentive during our meal. Thank you Lee. Compliments to the Chef. We were served very quickly and the meal was delicious 😋 We had the Gourmet Steak, Triple Burger with cheese & bacon & small classic pub Fish & Chips. Steak was cooked perfectly, batter on onion rings and fish light and crispy. No photo of American pancakes and Chocolate Brownie as they didn't last long enough to take photos they were so yummy. Nice atmosphere, good prices, all the right elements to make a very memorable Birthday meal. Highly recommended. Thank you for a great night.

So good we book for steak night every Thursday 😋

Had a great time A+++ from Sam, would call again thank you xx

Special wetherspoon pub with a coal mining history. Food fresh and appetising even though ordered quite late in the evening. Friendly staff. Very quick bar and meal service

Fish and chips are lovely and nice friendly staff

Really really good to be honest with you, didn't expect much with it being a spoons place but we all thought it was great 👍

Nothing bad really,everything you'd expect from a Wetherspoons

Best best country how many run pub great

Nicely decorated with wide range of food and drinks and all reasonable priced.

You get what you pay for. Meals are reasonable.

Again just A Wetherspoon you pay a little too get nothing special

Dirty filthy tables inside and outside even on a quiet afternoon, had to walk about looking for a table clean enough to eat from . Plenty staff about but the management don't seem or are incapable of running the place to the standard of other wetherspoons

Good 🍺 great prices, bar food at reasonable prices. It's a big busy bub but still found space for a table of 7. Staff are really helpful

Perfect place after a long day.

The last time that I was in this place I was watching an Iggy Pop cover act in the back room. But now it's a Wetherspoons, and what a transformation! The first thing I noticed was the air conditioning, which made the cramped establishment very comfortable. The usual Wetherspoons bar service let the place down, in Wetherspoons bars it seems to me that, staff never serve people in the correct order that they arrive at the bar and the staff generally congregate at the central area forgetting about the perimeter areas of the bar, leaving certain customers wondering whether to stick it out or leave the establishment. The Coors lager was £2.46p per pint, very cheap in my opinion, other drinks were all priced extremely competitively. I will be revisiting Crook sooner rather than later.

Beautiful pub. Fantastic service x

A great little 'spoons' fantastic friendly service aswell - as arnie once said ' ill be back ' :)

Cheap. Good food. Friendly staff.

Great place. Very affordable too

Probably one of the best Witherspoon's about, nice friendly staff, always great food and never too busy.

Great Spoons!!! Great food, great chef, & great staff.

As always we really enjoyed our visit -- great food & the wine was good too !!

Much improved now that terrible manager has left!

Nice food, however dirty tables everywhere and one member of staff running the food. After the busy period, another member of staff helping. Everyone should be working together. Team work.

Very cosy, staff were friendly and helpful.

Fish and chips were lovely will definitely be bk

Really good service and good atmosphere

Love this venue, great service, lovely staff, faultless, been a number of times and never had a bad experience

Visited here a year or so ago when visiting friends and everything was first class so when we returned last night for another visit we all agreed this was the place to go. The drinks where spot on and very reasonably priced so we thought "jackpot" then we ordered food. I ordered one of the new meals on the menu, steak and kidney pudding with mash and peas and waited with anticipation. What a let down when it arrived. The pudding itself was crunchy in parts, it was more like a pie crust and the mashed potato was hard and dry, what there was of it, I think it must have been put on the plate with a dessert spoon instead of a full sized serving spoon, I have two regrets now, one is ordering it in the first place and I really wish I had taken a picture of it as I think there would have been more on the plate for a child's portion. The two stars are for the drinks. "Shocking"

Great little pub very cheap , only downfall service very slow

Ordered Christmas lunch today @1.30 pm, had to send back as was stone cold, returned with lunch cold warmed up in micro, absolutely disgusting and totally un edible, and not a staff member returned to see if meal was rectified, Christmas lunch more like dogs dinner,

I love this Weather spoons very friendly great atmosphere.

Nice weatherspoons, good service from pleasant staff. Food was as it should be. Would highly recommend and will return myself

Nice atmospheric Wetherspoons with open kitchen and different rooms so giving private atmosphere in some areas. Not much parking on street but just up road is large free car park. Always worth a visit. Always clean and tidy. Have regular promotions, such as bingo, raffles and quiz nights.

Spot on apart from coffee machine no working right.

Good atmosphere and really reasonably priced

Drinks as usual for a wetherspoons were reasonable

Fantastic food service is excellent 👌 Thanks again

Very clean and tidy throughout. Meals were hot and very tasty. Staff friendly and helpful. Enjoyed the quiz. The quiz is held every Sunday at 7pm

Like all Spoons,great for a cheap meal and a pint

Service awful 90,% of time ,sometimes waiting up to 15 mins to get served.Manageress ? shouldn't be working with people as rather rude and sharp in response to any questions regarding possibility of getting more staff behind bar .Always something wrong with at least one of meals ordered so no longer eat there ,other than the above it's brilliant 🤭

Simple food, really well priced. Cheap and cheerful surroundings and really reasonable priced beer and wine. Very busy at times but that's because of how popular it is. Was originally a butchers and a pub but been very well joined together. Always a good starter for a night out if your drinking around crook. Kids lovd the ice cream there and it's good for little stop offs if were in crook. Well who doesn't fancy a pint after shopping with two little ones lol.

No staff behind bar not good service but clean tidy staff try there best

Excellent brekky and friendly staff plus free coffee top ups what more do you want

Very poor limited menu no wraps,pizza, burgers or chips till a party of about 30 arrived and then the menu was back to normal .

Good old wetherspoons pub with what looks like a lot of history. Not on our normal route but we'll worth our visit. Thanks

Excellent meal 👌 tennesee chicken burgers. Hot and fresh.

Nice atmosphere, one of the better wetherspoons I've been in.

Lovely English breakfast Staff ready to serve costumers Well done ✅

Excellent choice of real ales, lagers etc, the food was delicious and served very quickly, one of the cheapest Witherspoon's I've ever been to, gets busy but the building is large enough to take it, well worth a look.

Decent selection of drinks and food is okay 👍

Good value friendly attentive very helpful staff highly recommendable.

What a tasty meal. Vegan and vegetarian options are on point and taste amazing too! Had beyond burger and it was cooked to perfection salad was fresh and tasty, and beer menu is brilliant as always. Absolutely fantastic service and will be returning again in near future. Would normally photograph food for these reviews but tasted so good I couldn't stop eating it to take a pic.

Great food friendly staff and atmosphere

Love it here always friendly and canny food

Decent food, cheap drinks, what's not to like, result!

Typical spoons very busy worth a visit if you are in the area

One of the smaller Wetherspoons. A nice place to with all the attendant Wetherspoon benefits but too often bedevilled by disinterested staff who take ages to serve you. Not helped by a manager who seems to neither know nor care about beer and cask ale.

Spoons, attentive service. Lovely and clean, breakfast was hot and well presented in the Spoons way The same experience as previous. Hot food the spoons way

Popped in mostly to get out of the weather 🌧️decided to get lunch. nice cosy place. not to busy easy ordering good atmosphere.food arrived promptly .was very tasty I had chicken wrap yummy.love the coffee and free refills woundnt heastate to go again ♥️

The crows necks are delicious 🤣🤣

Decent vegan breakfast option... always great prices 👍

Food not great. Undercooked chicken. Jelly cold skin in some placed and black burnt in others. Rice was stodge stuck together, no coleslaw didn't even tell me until asked about it. Staff not too bothered about poor quality of food. Great selection of non alcoholic beverages... Disappointed as not all wetherspoons are like this...

Cheap as chips and lovely steak

Nice pub to go to, cheap grub tasty too

Was OK for price breakfast was luke warm could do better

Nice oldie worldy spoons. Staff are spot on. Food is quick and well prepared. Particularly like the lower area, especially for families. 👍

Always nice when I visit this Wetherspoons. Food is always good quality and hot, service is quick too.

Great Service - ordered on App and food was delivered with no fuss. Good, friendly staff too.

Good beer , good food , good price , what more do you want

Lovely food excellent prices wonderful staff if in the area worth a visit

The Horse shoe inn was a clean but hospitable pub . I ordered the Fish and chips which arrived and looked and tasted amazing the real ales were also well kept and tasted very good .Thumbs up and give it a go.

I'd give a zero if I could. Food was burnt, service was burnt. Typical werherspoons to be fair.

I stood at the bar 4-5 minutes, without being acknowledged by 2 staff members behind the bar who appeared to be busy carrying out their duties.That wasn't really a problem but when another customer approached the bar he was asked what he wanted within 20 seconds. I am too big not to see and walked out ! Perhaps they don't like me but I don't care one iota. Yet another place where my custom will cease. What is it about ignorant people in customer service based roles in Crook who do as they please because they are on the wrong job !

Beautiful place with friendly staff.

Great place for a cheap pint and meal,Sunday quiz night with a friendly atmosphere.

Steaks not up to much, I've had better elsewhere.

Best food I've had from any Spoon's.

Friendly staff, good atmosphere.

U find this a great place to meet real local people

Nice breakfast good meeting place comfortable relaxed

Usual good curry and good value drinks. Staff lovely

Called in for breakfast. Service was a little slow but it was super busy. Not an empty table to be seen around us. Staff were friendly and hard working. Thankyou

Good food and drink! Nice atmosphere

Lovely meal with my daughter and her friend to celebrate my birthday. Good service nice and friendly, we will definitely be back

Love this place, good food, good service and so affordable you could eat out everyday

A souless eatery that is not a proper pub . The cheap beer is it's only redeeming feature .

Service was good, food was not too bad, had a slight problem which was rectified straight away, cheerful staff, went above and beyond to make your stay there mem, Yes I'd definitely go back agin

It was OK visit some of my mums food was cold.

Really good customer service. Breakfast as always tasty and amazing value for money