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3.8

Based on 69 opinions finded in 1 websites

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Nº 245 in 338 in St Edmundsbury

CUSTOMERS TALK ABOUT DISHES WITH..cooked
Score
OpinionsNoteGoogle693.8

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After trying different takeaways in Bury st Edmunds, I have to say this is by far the best. Always consistent, The lady owner is very friendly and the food is fresh. However we have decided not to return due to the attitude of the Male owner. What a extremely miserable man, How he expects people to be loyal to his business with his attitude towards his customers is beyond me. Just cannot bring myself to give him anymore of my money

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Jock Wilson . 2024-12-05

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Had our first meal from this Chinese Takeaway..I was very dubious at first as all other chinese takeaways in this town have gone downhill...ie..boiled fatty chicken in a curry unheard of and sweet and sour sauces seem to have changed colour...now a little yellowish in colour and taste disgusting.....yuk all got too complacent in Bury Our meals from Dragon Palace were very hot and delicious when delivered...all was cooked to perfection even the sweet and sour sauce was its usual red colour...well done...Will be ordering our meals from Dragon Palace in future..keep up the good work

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Liz Beswick . 2024-11-22

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Ordered at 2pm to deliver at 7pm. It arrived at 8pm. If I did not call it will not arrive.

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Mark Benneth Sudario . 2024-11-08

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Always amazing, we have never received anything other than consistently good food from this place. Generous portions, nice staff and delicious every time. Highly recommended 👌

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Glenn Pickering . 2024-10-20

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Lovely Chinese!! I always order from here and I’m never disappointed. Their new salt and pepper platter is absolutely amazing so tasty

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Eden Show horses . 2024-07-11

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Can't review the service or atmosphere as had the Chinese delivered. The delivery man was friendly. However... This was my first time ordering from this Chinese and I was well and truly disappointed. I ordered 2x chicken chow meins and 2x salt and spicy chilli pepper chicken.... it's mine and my partners favourite dish so we thought we'd try a different place to normal. The chicken chow mein tasted like it had been cooked in dirty oil and had a burnt flavour to it. The salt and pepper chicken had near enough zero flavour!! I normally demolish my Chinese but I couldn't even finish it - and I was hungry!! The best part of this Chinese was the free spring rolls! Will not be ordering from here ever again that's for sure!!

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Ocean Warner . 2024-06-14

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My favourite Chinese in Bury. Only downside is £7 delivery to Thurston is a bit steep!

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Laura Newton . 2024-05-30

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Really impressed with the food we had delivered this evening. It arrived hot, everything was cooked fresh and it was absolutely delicious! Would definitely order from here again 😊

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Becky Bush . 2024-04-30

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Very friendly staff and pukka food 😋

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Marie Nicholls . 2024-03-13

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Our regular takeaway, never had a bad meal from here and the value is excellent. I especially recommend their kung-po King prawns, satay tofu and beansprout chow mein.

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Kate Rose . 2024-01-25

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Great take away. Love the food and service. Always very friendly! Thank you. 🤩

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Louise Horsham . 2024-01-21

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Always good tasty food. Delivered on time, very polite deliverer.

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Elsa Kjolner (Nana49) . 2023-12-24

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Best chiense in Bury by far use them 24/7. Plus you get points with your order! But I've just ordered a chiense (monday) and the website says its open. 4:30 to 10:30 but nobody answering phone and goggle says closed. I'm not sure why the website has allowed me to order hopefully I'll get a refund 😭

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Drunk Tadpole . 2023-09-04

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This is meant to be "Shredded Crispy Chilli Beef" More like onions in sauce! The Crispy beef is pale and there was more Onion than the Crispy Beef! 1st and only time I will use this place Also bear in mind the prices have NOT been updated on the website, so you will be paying more than you think

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Jason Spearman . 2023-08-22

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Great takeaway in bury St Edmunds, either delivery or collection. Prices are ok and food is well cooked. I would really recommend

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Paul Howells . 2023-08-06

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It is the best chinese take away I have had so far. Dragon Palace has always been my first choice for take away in Bury. Even when they moved the place to the other end of the town, I went there especially to pick up my orders. All items on the menu I bought over the years were really tasty, and the rice noodles were incredibly well done.They never gave me any dish that has gone bad or had any hair in it. It was all nice and fresh. Even though I have now moved to another town, I still drive to Dragon Palace to buy my beloved singapore vermiceli and my super juicy but still crispy salt & pepper tofu. Well done Guys!

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Anna . 2023-07-31

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A very friendly place and good food

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Jade Woolnough . 2023-07-25

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Having tried all of the other Chinese takeaways in town, this one is by far the best. House special fried rice my partner has, is stunning and my chow mein and sesame toast are fantastic. Do not understand the bad reviews, food is cooked fresh and always delivered on time

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Johnny Arthurs . 2023-07-08

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The bbq pork tasted like it was cooked 5 days ago and had a bunch of brown sauce dumped on it to hide that fact.

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A . 2023-06-23

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First time ordering and was not disappointed great service all round placed a timed order and was not many minutes late will definitely be ordering again the food was great 👍

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Matthew Hart . 2023-04-30

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Our favourite takeaway. We love the vegetarian options especially all the bean curd options they do. We order from here regularly and always enjoy our meal. It often comes within the hour and is always hot!

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Thally Weavers . 2023-04-07

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Well where can I start. Phoned order through at 4.40 thinking delivery would be within the hour 🤔 what a joke that was 2 hours later and no food so once I could get through I was told our order was then leaving shop driver would be about 15 mins,40 mins later food turned up and what a waste that was, food is disgusting no taste bland as cardboard would've been better with toast!!!!! No way be ordering from you again there's better places out there with proper tasting food!!!!

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Steph Hubbard . 2023-04-06

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My favourite Chinese can't fault it !

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Kerry Spicer . 2023-03-11

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The best Chinese in bury , great food everytime

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Mandy P . 2023-02-10

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Loved the food, but disappointed that the food took over 2 hours to arrive when the website said 45mins! (after chasing twice)

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Lauren Pursell . 2022-12-22

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Singapore noodles were just lo mein noodles in a strange tasting (maybe teriyaki-curry mix) hot and sour soup was different but excellent spice due to sliced chili peppers in the dish... Probably won't return

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Bob Sar . 2022-11-16

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Asked for Singapore rice noodles and got ordinary noodles. Hubby's cheiwmain was very watery .we through most of it in bin.we always have had good food in past .very disappointed

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Sarah Hays . 2022-08-20

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I wish I could give zero stars. Ordered at the weekend to a friend's house, food late. I could smell the delivery driver over the food which was a bad sign. if the staff aren't clean , I can't imagine the kitchen being great. Food was not the best but just about edible... Until I found hair in my food 🤢 avoid this place unles you like that kin of thing.

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M H . 2022-06-28

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Make sure you check the prices just ordered And tried to charge me nearly £5 more than the menu price but apparently its the computers fault and the new menu on the counter is wrong

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Stuart Frost . 2022-05-13

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Delivery time 46 - 60 minutes took 2 hours and three phone calls to arrive was not that hot and food quality was not great would not recommend this Chinese to anyone there are a lot of better ones in BSE don’t waste your money will not use again

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Kevin Shanks . 2022-03-05

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Order placed at 5.45pm 29/1 for delivery in 60/90 minutes. Tried calling 30 times constantly engaged. So drove 4 miles to find out what’s happening only to be told it’s waiting to be cooked at 7.35. Then asked why over 2 hour delay. Told very busy however while in takeaway no calls asked why said he had taken phone off hook. When I asked how could this be good customer service. Guy on front desk said I was getting stroppy. 0 out of 10 for effort and another Chinese takeaway get my £600/700 per year. Todays order was £45.00.

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Karen Mark . 2022-01-29

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First order as just moved to Bury. Was very nice, hot and nice flavours. Ordered a big selection of dishes as a family birthday treat. Ordered on line but did ignore delivery time but came 40 minutes early plus ignored note on no mushrooms. Would ordered again.

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Denise Bates . 2022-01-24

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Excellent food and delivery very quick

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jon cook . 2022-01-15

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Ordered food for delivery, waited 90 minutes to call and be told the food was being prepared. We were told that they didn't know when it would be delivered so we drove to collect the order. Whilst most of the food was okay, we were missing items. We then tried calling them for an hour to try and address the issue and couldn't get through. Overall a pretty awful experience. Clearly taking too many orders without being able to handle them. I won't be using them again.

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Tom Plumb . 2022-01-01

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Waited 15 minutes food was so good 👍 and hot 🔥

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Tracy brame . 2021-12-11

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Very very disappointed with this Chinese, we have used this Chinese on several occasions and over time there standards were slipping, the final time of using was delivered over an hour late and the when it arrived it was cold with items missing, so I phoned them up to be spoken to very rudely, so will never be using again, appalling customer service.

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Lynne Martin . 2021-12-04

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Firstly the food was very good and would of been 5 star review for that alone however i ordered online and it said 1 hr delivery and took 1 hr 40 mins i called about 15 times to find out where my food was and got line busy every time and the website just said pending order. If you dont mind a wait i would highly recommend the food

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bad ninjaa (Bad Ninja) . 2021-11-20

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Back to being the best Chinese Takeaway in Bury St Edmunds

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lee carroll . 2021-11-16

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Top job, in my opinion the best in town.

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Linz Francis . 2021-10-24

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Best chinese food we’ve had in Bury, we tried a couple of other places but ended up ordering from here again.

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Valeria Fernandez . 2021-10-22

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Excelent food at reasonable prices and friendly service i will be using Dragon Palace again

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Robert Clarke . 2021-05-25

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Literally the best Chinese in Bury, and always delivers quickly!

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Sara B . 2021-05-23

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Had Chinese tonight very disappointed very bland won't have it again not the same since New owners

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Kim Nunn . 2021-02-26

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Like a stodgy microwave meal. 2nd time I’ve order thought give it another go but deffo never again

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Lewis Pinnock . 2021-01-05

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Best Chinese in Bury St Edmund's. Love their food. Staff are friendly and professional. I never shop anywhere else. Triple star recommendation.

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Jenny Mill . 2020-12-10

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Food was nice but forgot things from order and took another 30 minutes for forgotten food to arrive

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L Palfrey . 2020-11-13

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Waited over an hour for our food, when food eventually arrived it was tasteless and blande. Don't recommend.

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Clare riches . 2020-10-30

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I have always enjoyed the food when it was at the old address but i ordered food from the new premises last week and was really disappointed because the food arrived almost cold even though they are now closer to me than before.

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Susanna Florian . 2020-10-03

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Followed from old premises to new ones. Staff always friendly and helpful. Very clean premises and super tasty food. Well done Dragon Palace. Kevin.

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Harry King . 2020-09-17

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