Based on 21 opinions finded in 1 websites
Based on 21 opinions finded in 1 websites
Nº 615 in 682 in Sunderland
Nº 84 of 87 British in Sunderland
Opinions
Worst Fish & chips I have ever had, I am a man in my late 60s and a catholic so fish & chips gas been on the menu every Friday for over 60 years even the Army's fish & chips was better and that was RANK & Downey's has the poorest of quality Service will never go back
Climber00177931156 . 2024-09-23
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Worst Downeys going, don’t do it to yourself and just go to the seaham downeys. The older woman in there is just rude, has the cheek to be snappy about being understaffed when half the order is missing. Even down to the basics the chips are rank and the fish is either undercooked of been left out too long and dry. Shame really as 2 mins from my house but would rather take the 5 mins to go along to Seaham and get food that’s actually nice.
Gavin N . 2024-07-26
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old woman was rude and got 2 large chips and sausage for 15 pound . There was basicly no chips in the box and jumbo sausage looked like a half. Service was also bad.
charlotte p . 2024-07-19
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Went to Downeys at the Barnes a Family meal fish n chips, sausage n chips two kids meals two tubs of gravy all put in a plastic bag, got home hardly any chips cost nearly £30. Half the menu they did not have. Last Time we go there they. Did not know rationing had restarted. The thing is one chap she knew got just chips he could not close his box as it was so full she must of gave him ours.
Maps47866647186 . 2024-06-27
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This used to be one of the best fish and chips in Sunderland. However this is no longer the case. Thin piece of fish, which was dry, due to over cooking. Chips were tasteless. The only redeeming feature were the mushy peas. Sorry Downey’s. Won’t be visiting again. No longer a good experience. Completely down the pan.
elainet243 . 2024-06-08
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Fish ok but the quality and amount of chips was disgraceful for the price !!! Used to be the best in the area but not now !!!!
Geoffbins . 2024-03-29
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Really Really Poor .Onion rings were burned to a crisp. CHIPS were stone cold. Service was terrible, avoid at all costs go to anyone else
Kuldeep K . 2024-03-02
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Staff member serving was rude beyond belief! Walked out and drove to Bells in Seaham. Better fish and chips there anyway. Will not be returning to Downeys!
Jacqueline L . 2024-02-03
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They`ve always been top notch , but since one of the brothers who used to run it & fry left , it was still pretty good as Danielle used to fry on occasions with the then new fryer , but a couple of month ago a new fryer started , batter on fish was soggy and chips were poor . My wife went in on the 20th after not being there for a few weeks and might i add i was a regular every week , the chips were rubbish had i not opened them before going home i would have took them back . So come on get it sorted and get back to your normal Quality food . I believe the brother who left due to back & knee problems now goes round keeping check , well let`s hope he reads this and get it sorted , he`ll know who i am i think .
stevespirit1947 . 2023-12-31
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Massively overpriced and not worth a penny of it. All hard chips and I really should have taken them back as I parked up to eat them. They never put salt and vinegar on them and when I went back the woman was sour faced. Terrible place, avoid!!
Angeleyes7147 . 2023-12-13
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I love good fish and chips, what I received can’t even be described as poor. Dry, extremely thin fish portions, chips that were rock hard and bone dry inside. For the price (I know the ingredients have increased in price) there should be a lot more effort put into getting the end result right and the service improved. A highly anticipated chippy tea turned into a massive disappointment. We won’t be going again.
How B . 2023-10-24
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This place is a joke !!! We never get what we order !!!! Will never go back…..The person who served us seemed as though she didn’t want to be there. What happened to good customer service ???
Karen F . 2023-10-18
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Are Downeys Flash frying now, never had such an anaemic fish lot. Skin wasn't cooked still wet, and chips were white, never again going to the Barnes chippy.
Elizabeth G . 2023-05-05
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Use this fish and chip shop regularly. Great service Very pleasant staff Competitive pricing Great food
John Edward J . 2021-01-16
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Was here yesterday for tea as couldn’t be bothered to cook hubby had large cod and chips I had half and half which is small cod and linguistines they were delicious one bag of chips between two is enough as you get loads staff are lovely and friendly and they are sticking to the Covid rules will be back
Lynn L . 2020-09-11
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Hubby was here last night for large cod and chips it was huge and cooked to perfection he asked for batter which they kindly obliged the staff are lovely and friendly will definitely go back again
Lynn L . 2020-07-17
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Hubby and I went here for tea, usually get lovely food. However, not on this occasion! Cold food, and they have cut back on the portions certainly not on their prices.! Will look to go somewhere else in future. Very disappointed
watermill47 . 2020-02-16
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Was here Friday for our supper to take home I had fish bites which were lovely chunks of white fish hubby had large cod which was spilling over edge of box I asked for batter and was given loads was delicious staff are lovely and friendly will be back
Lynn L . 2020-01-12
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Was her on Saturday tea time for fish and chips it’s made fresh to order and worth the wait I like lots of batter and the staff are lovely and friendly and piled up the batter mmmm delicious
Lynn L . 2019-12-02
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This is a great chip shop where everything is cooked to order and always fresh. We go here regularly, the staff are really friendly and the service is efficient. The portions are generous and they have a great range of items on offer, including healthier options. Would definitely recommend 😀
morgs51 . 2019-09-04
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Called here Saturday for tea take away I got cod and chips for hubby and I had scampi and chips it was all cooked fresh and big portions also a portion of tartare sauce staff are friendly and helpful
Lynn L . 2019-06-18
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201 Opinions
Service shocking, over an hour and a half waiting for food. Missed items from our order rang to ask for missing items got told we would receive them within 10 minutes 30 minutes later still waiting our food order is now cold. I then received a phone call to say I never order the items which I know I did and then the call handler was rude and constantly inturputing me when i tried to speak when going through my order. SHOCKING !!!!!
249 Opinions
Got to be the worst fish and chips I've ever had anywhere and I've had a good few in my 85 years of life, will never use this place again.
11550 Opinions
Really rude staff, called about a problem with the delivery through the McDonald’s app as they gave my mam the wrong order, was told there was nothing they could do and had the phone put down on us mid conversation. Very very rude.
747 Opinions
The app stated the food had been delivered which it had not. I called the restaurant whose mailbox was full. Waited and 10 minutes later the driver turns up with the food with no explanation as to why the food was marked as being delivered 15 minutes previously. The food was cold. Very disappointing. Will not order from here again.
333 Opinions
It asks you to pick when i was there every night but doesn't give that option Drinks rubbish been telling them for months even asked the new manager to sort the drinks out nothing done then complained again about flat rotten drinks then barred me think she wants me to just give her money and say it's best pub I've ever been in she is sadly mistaken