Downeys Traditional English Fish & Chips in Sunderland

Los dos amamos el pescado con papas fritas Downeys pero nos pegaremos a la sucursal de Seaham de ahora en adelante, hoy comimos en Downey’s at The Stack y el personal continuamente comía las papas fritas con los dedos mientras se freían y servían, vimos esto por un tiempo y no se lavaron las manos , esto nos dio asco, no fueron las dos chicas jóvenes que fueron el hombre que se freía y la señora mayor que servían, ¡¡horrible! !

Ha pasado un tiempo desde que visitamos, y nada ha cambiado con respecto al servicio y la actitud de los miembros del personal maleducados. Al entrar en sus locales, les pregunté si tenían algún eglefino e informé No tenían ninguno. No me preguntaron qué me gustaría pedir, así que di un paso atrás para unirme a la cola. La señora y su hija antes que yo que me deberían haber preguntado qué me gustaría pedir. Al ir al mostrador, me preguntaron si quería pagar, y mi pedido fue tomado. Después de que mi pedido estuviera listo, el miembro del personal los puso en el mostrador y se alejó. Al regresar a casa y comer nuestro pedido, las papas fritas estaban anémicas y secas. El pescado estaba bien cocinado. Sin embargo, la masa no sabía bien. Debido a nuestra experiencia de esta noche, no volveremos.

Excelente pescado y patatas fritas con un montón de restos. Gran servicio y buena comida de calidad. Un montón de opciones en el menú. Muy recomendable.

Unfortunately every single table had been used and the staff are very slack and miserable looking straight out of the windows, management should be diligent and make sure the tables are wiped down for hygiene reasons. On this occasion I am very disappointed with the service. Although the fish and chips are over priced they are tasty. Based on this venue I could not recommend at all simply because they can't keep the place clean and tidy. This is a Saturday 12pm so would be extremely busy with the lovely weather also.

This is a perfectly decent fish and chip cafe on the front at Seaburn. The chips were good, the service ok, i didnt get my requested salt and vinegar-a minor point, and prices are about average for this sort of place. It's clean and there's nothing wrong with the place,it s just not quite top drawer.

We visited Seaburn recently for the first time in decades and were pleasantly surprised by the range of restaurants and cafes available. Being unfamiliar with the area, we chose Downey's for lunch more or less at random and were really pleased with our choice. The staff were friendly and welcoming while the fish and chips were excellent. On a slightly negative note (hence our score of 4), we were not entirely convinced their Covid precautions were particularly effective; however, as the weather was very nice, we were able to sit outside where we felt the level of risk was acceptable.

Some chain restaurants get a good reputation, some for us, ie fast food giants are just rubbish. So nice to see Downeys have opened a fish and chip restaurant, in the Stack buildings which is now the closest one of their chain to our home. Due to covid, the food was made to order and takeaway only so the wait was understandable. Service as polite as the other restaurants and fish, cod bites and Smokey sausage were lovely!