Based on 7.610 opinions finded in 3 websites
Based on 7.610 opinions finded in 3 websites
Nº 1108 in 1872 in Brighton and Hove
Nº 62 of 83 Italian in Brighton and Hove
Opinions
Racial discrimination is serious
Muqi Li . 2024-12-19
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Jue (im sorry i forgot your correct name aaaa) was a very friendly server and the salmon pasta was amazing!
Melkors Fork . 2024-12-15
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Super disappointing. The hotel where we stayed suggested we eat in “this canteen”, I can’t call it a restaurant. Warm exterior, but noisy interior. We feel that everything is done on an assembly line, there is no taste or flavor. Hot dish served and late due to error in the order. Maybe because of the crowds this All Saints’ Day weekend? I don't recommend it if you like good food. In addition, no commercial gesture.
juliette M . 2024-12-11
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Stop looking at the review and go there, trust me you won't be disappointed. Good food, great service and great prices
Marcus Hamilton . 2024-12-11
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Essentially I've worked hospitality my whole life and understand environments. I experienced food poisoning and was sick, the staff were overworked sorting out too many staff parties. I won't be returning and think why save a few quid and get far less quality?
B . 2024-12-09
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Mediocre attempt at Italian. My friend ordered the vegetarian pasta dish, no sauce or anything this is as it came! Fairly sure a real Italian person would have a meltdown seeing this sad dish! My pizza (The Donatello) was a bit wet and the base wasn't fully cooked. Reading the positive reviews on here leads me to believe they're written by bots as this place doesn't have a good recommendation by word of mouth.
Bry_ Outside . 2024-12-08
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23 women on a Christmas night out. Food was great good portions nice atmosphere.
Sue B . 2024-12-05
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Lovely restaurant, very buzzy, all the food we ordered was very good quality & the service was prompt & friendly. Thoroughly recommend.
Fiona Karimjee . 2024-12-04
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We visited Donatello Italian last night and were initially impressed by the welcoming ambiance and decor, which made us excited for a nice family meal. We had our two young children with us, and while they can be a handful at times, we hoped for a smooth dining experience. Unfortunately, the service fell short of expectations. Our children's pizzas arrived on time, but my partner's and my pizzas were delayed by about 20 minutes. We expected the meals to come out together so we could enjoy eating as a family, especially since the kids only settled while eating. This left us waiting and unable to eat at the same time, which disrupted the meal and made the experience stressful. I had to prompt the staff to ask about our food, and when it arrived 10 minutes later, it was clear it had just been prepared as it was piping hot. This made me feel like our order might have been forgotten, especially as staff seemed to be avoiding us, perhaps because the kids were a bit unsettled. The delay meant that just as our food arrived, the kids had finished eating and were restless again, so my partner and I couldn't enjoy our meal. When we opted not to include the service charge due to the experience, the waiter became noticeably dismissive, which left a sour note at the end of our visit. A simple acknowledgment or apology would have gone a long way. The restaurant itself is beautifully decorated, and the food was decent when it did arrive, but the rushed service and lack of preparation took away from what could have been an enjoyable evening. I hope this feedback helps the team improve, as the place has potential for a great dining experience with better coordination and attentiveness to families dining in.
jonjo grant . 2024-12-02
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We had cheese garlic bread and olives to share to start followed by 4 cheese pizza and lasagna with a side of the pan roast potatoes and a cocktail each. The food was amazing! Staff very very busy with a lot of Christmas parties in but they were very attentive and friendly. Looking forward to returning when we next visit Brighton.
Dorothy Blakeslee . 2024-12-02
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Have been coming here for years but food has really gone downhill. I had seafood risotto and the mussels were small and so were the prawns and it was very runny. Very disappointed
Lorraine Powers . 2024-12-01
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The pizza and dessert were also delicious, we were satisfied with everything.
Csaki Csabáné Timi . 2024-11-26
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Popped in here for a bite to eat, great atmosphere, food was excellent!
Paul Liddard . 2024-11-25
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Poor service, didn't even offer pepper or parmesan when the pasta arrived, only to be told "we're too busy" and left if on the table. Pizza, underwhelming, missing that authentic taste I would have expected.
Jon Hopkins . 2024-11-23
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all very good, super recommended!🔝😍
Ludovica Sità . 2024-11-17
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Best resturant I've ever been to by Far absolutely incredible pizza and the puddings are just immaculate
Edward . 2024-11-16
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Service was fine, nothing exceptional at all but not bad either. The food also was not bad but it was in my opinion below average. I had the amatriciana and it was the most mid bowl of pasta I have ever had, you could easily make better at home. Maybe I just chose the wrong thing off the menu but I've had my fair share of amatricianas as a massive foodie and this was the only one that just wasn't very good. Oh also calamari was pretty soggy :( as if had been left out for a significant period of time prior
Wiktoria Uscilowska . 2024-11-14
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Didn’t even get passed the door as the manager was so rude in asking me and my party to keep moving back from the door even though we had booked then he continued to bark ‘be patient’ at us at us and even though we weren’t even asking to be acknowledged. We therefore walked away as if the service was going to continue along that that same vein we were in for a unpleasant experience. We went to pizza express instead and was welcomed from the get go as a walk in (even though they were as busy) and the service was excellent. A sign of where to stand was put in later as we passed but I’m still shocked that an established restaurant such as Donatellos could have staff that disregard their customers in such a way, they should be well experienced in coping during a busy service. I have been many times before so wanted to support a local independent business but sadly I wasn’t given the chance. Won’t be back and will ward others off.
Samantha Armstrong . 2024-11-12
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Nice food, fun atmosphere and lovely team if waiting staff
Tara James . 2024-11-12
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The food here was nice and cheap! They have a good lunch deal on too. We had a lovely waiter who helped me decide I what to order as the menu is so big. I would have given 5 stars if the host seated us at our table instead of just pointed to an empty table. Does he do that to everyone?
Sophie Tang . 2024-11-11
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Went to Donatellos at around 4.15 and they told us to come back at 5pm as there would be 'plenty of tables' quoting the guy in the blue jumper. We went back at 5pm and he said sorry an hour wait?! If he was honest we could've saved time and gone somewhere else. Always rude staff.
George Hockley . 2024-11-09
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We ate well, the dishes were good, the restaurant is nice and the prices affordable. Unfortunately the experience was ruined by the manager's disrespectful attitude. Although he agreed to receive us 45 minutes before our arrival, he rushed us to leave the premises, clearly showing his annoyance. He turned off the music, when we asked him for a second carafe of water, he brought us a carafe of water already started and lukewarm, picked up our still full glasses without asking our opinion, and when I asked to take out my pizza, he just impatiently handed me a box, leaving me to scramble to put it in. An unpleasant and unacceptable attitude in the catering industry.
Lucille Douchet . 2024-11-05
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Amazing friendly staff, delicious food, quick service, and the energy of the place was incredible
neo hamlet . 2024-11-02
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Ordered the lasagna which took over 30 mins to arrive, and when it did, it came burnt and didn’t taste good at all. When I asked the waiter about it he literally ignored me! Service was awful we had to wait for the waiter for so long and tried to grab his attention multiple times. Unfortunately disappointed as I had high expectations.
Reem Alr . 2024-11-01
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Doreen lyons I went to donatellos for my birthday with my family what a bad experience. The waiter did not seem to be interested in us waited ages for our meals could not beleive my starter of tomato mozzarella was given to me a ball of mozzarella on a plate with loads of cherry tomatoes cut in half
Doreen Lyons . 2024-10-31
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Had lunch there today.. Food was nice but the gentleman serving us was very abrupt when asking for our choices and never smiled once. He gave the impression that we were inconveniencing him. Even my young grandchildren commented on it. Bit of a shame really because it spoilt, what was a special occasion.
Ann & John Darby . 2024-10-31
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Disappointing, considering how it used to be. Less than average food, minimal service. Wouldn't go again.
Kate Goulson . 2024-10-30
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First time of visiting Donatello’s Supposed to be one of the best Italian in Brighton. There was 9 of us celebrating a birthday, Very disappointed service was terrible kept getting our orders wrong Drinks wrong My Pizza was cold and like cardboard, had to get my knife and fork from the empty table next to us as the pizza was just dumped in front of me and the waiter just walked off and left me sitting there, the rest of the party was also disappointed with there food and service. Out of 9 meals only one of us was satisfied and cleared there plate . I thought it must of been an off day but looking at the previous reviews over the last few months it seems they have more off days than good. Time for the management to get their act together I think
PETE LYONS . 2024-10-30
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We were a table of 6 with no booking. They managed to accommodate us with no trouble. Colouring paper and pencils provided for the children in our group. Food was really nice and the service was Good. Maybe worth booking as it was RAMMED in there but the speed of service was exceptional with the amount of people to be served. We went on Monday 28th October about 14:15. Based on this visit I would go back
Nicola Cunningham . 2024-10-28
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Food was lovely, beer a bit pricey, but staff could be trained better as to how to serve food.
Derek Mcnulty . 2024-10-28
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Very popular Italian restaurant. Great food and service.
Andy Clark . 2024-10-27
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Everything is awesome here, both food and price, and big portion! Superb service from Cameron, a big Thank You! Definitely coming back again.
William . 2024-10-27
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Impeccable, courteous and kind service. The restaurant offers a menu for 15 pounds, however the dishes are of poor quality, seem to be reheated dishes and the price does not include the service charge established at 10% of the total bill, which compensates for the low prices. To avoid.
Aurelia Lefebvre . 2024-10-24
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Excellent food at great prices in central Brighton if you get the chance try the cannelloni. It's superb. We come back time and again.
Williams Mark . 2024-10-24
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We arrived at a non busy time and ordered a starter and main. Long story short, we received our starter but then waited almost 45 mins for our so called pizzas that never arrived even though we were told they were on their way. I had enough after all the tables that came in after us were served 2 courses and we were sat there like idiots. I paid for the food and drinks we had had and asked to speak with a manager and he apologised and said can we come back at 10pm and I said no then he said next time we are in he will sort us out. Kind but I don’t think he will remember us. Very dissapointing as we come here a lot but not any more. Shame.
C “Mrs” R . 2024-10-20
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Great food at a great price considering it’s in the centre of city, plenty of Brighton & Hove Albion pictures and signed shirts worth looking at!
Michael Padwick . 2024-10-20
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The food took long time to come
Kayleigh Ellis . 2024-10-20
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Me and my Mrs arrived to only 4 or 5 other tables seated at the time, we placed our drinks order then our food to a pleasant waitress. Drinks were pretty quick. The place started to fill up quite quickly. We received our starters which was about 10 minutes wait time then we waited for our mains. We only ordered 2 pizzas so shouldn't be too long. Then 3 tables of 4 have had their starters and even had their mains brought to them and they came in about 10 - 15 minutes after us. We spoke to.a waitress who said she will check on our order then returned to us to say they are just coming. 10 minutes later still no pizzas by this time we had to leave. It was obvious that they forgot our order which if they told us the truth it wouldn't of been so bad. The waitress is just following what the chef said. We spoke to the manager who was very apologetic. I get human error but just be truthful about it. Unfortunately we won't ever come back. 45 minutes plus for 2 pizza's is unacceptable
mr I'm wrong . 2024-10-20
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Good food, Good service and excellent atmosphere
Glenn Lampert . 2024-10-18
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This place is one of my favourite restaurants in Brighton with fairly priced plates with decent portions, the service is excellent. Its always busy so making reservations beforehand is recommended.
Juan Perez . 2024-10-18
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We were given a table very promptly despite not booking ahead. we ordered drinks and had two cans plonked in front of us without being opened and being poured. Friendly service and efficient delivery of two different pizzas, but both were so incredible salty they left us very thirsty. No one asked if we were happy with the food or if we wanted more drinks. I wouldn't go back.
Linda Van Bregt . 2024-10-17
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Excellent food and very reasonably priced
Debbie Parton . 2024-10-16
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Good extensive menu so much to choose from We waited ages for somebody to come and serve us . I asked what the house red was she said that it was red Italian she just wasn’t interested in any sort of conversation. Once drinks orders we taken waited ages for food order Again no engagement at all For starter we had grazing boards garlic bread olives and breads but no oils or anything just butter Main courses were good it was a Monday quite busy just a shame such miserable service
ACathy3 . 2024-10-15
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The food portion was large, affordable meals and cool ambience. Service took a little long but it was a busy night.
Oluwatobi Balogun . 2024-10-13
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Genuinely surprised how poor this was given its prime location. The first thing I noticed was inappropriate dance music blaring, I then had to ask the waiter to replace my knife as it was dirty. We ordered a side of broccoli and it never arrived so I asked them to take it off the bill at the end. The food quality is reflected in the price. If you're out and about and just looking for something to keep you going it's adequate but this is not somewhere I would ever consider again for a pre booked evening meal.
Emma Harrop . 2024-10-12
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Honestly atrocious, worst pizza of my life. It was wet and soggy and the “prawns” weren’t even cooked, the waiter didn’t speak to us once and walked off mid way whilst we were ordering and didn’t even apologise for the horrific service. DO NOT COME TO DONATELLO
Basmala Aissat . 2024-10-12
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Really good food. The weiter on the other hand was awful.
Salome Leuenberger . 2024-10-12
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This used to be one of the nicest and friendliest restaurants in Brighton. It's gone majorly downhill over the past few years. We visited in September for my son's 15th, and we were rushed in, barely had time to look at our menus and get settled before staff hounded us for orders multiple times. Staff were rude and tutted at us for taking too long to order. Then we were rushed out once we'd finished eating. It was very uncomfortable and tense, and utterly unejoyable. Won't be returning anytime soon despite being long time customers.
loras tyrell . 2024-10-11
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Server was exceedingly rude to myself and my girlfriend then laughed to his colleagues when confronted about it. Clearly no one here cares about general decency or customer service. Food was shocking, pizza not even done it was still dough. In an “Italian” restaurant the inability to serve even a fully done pizza is an inherent disrespect to a culture this restaurant miserably tries and fails to replicate. Won’t be coming back ever.
Joshua Green . 2024-10-11
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My partner and I had a large family meal for our wedding at Donatello's. I booked 6 months in advance as we were a group of 35 including my uncle who is of reduced mobility and has to use a mobility scooter, and because it was an important occasion. When booking I requested we were on the ground floor because of this, and was told this would be catered for and we would be seated downstairs (I have written confirmation of this). When we were arrived we were told to go upstairs, we explained that the booking was for the ground floor and why it needed to be for the ground floor, but we were told by the manager that this was impossible as they never book large groups downstairs. I spoke to a manger and showed him the email confirmation of a ground floor table but he was dismissive and rude. We were offered a table downstairs several hours later which would not have been acceptable for us (we had booked for 6pm because of 3 children in our group, and people who had travelled far for our wedding) or told to go elsewhere which would have been impossible for a group of our size. My uncle, with the aid of several of our group managed to finally get up the stairs, only upon reaching the top of the stairs we were told that there were no toilets so he would have to go back down again if he needed to use the toilet. I spoke to the manager, just wanting some sort of accountability or apology for everything that's happend, but again met with defensiveness. The waiters were great and the food was nice, but unfortunately it was hard to enjoy because it was a hugely stressful situation for us. I hope the restaurant doesn't mess up this badly in the future, but if they do I hope the manager is at least able to drop his attitude and treat customers with some respect.
Natalie Bain . 2024-10-09
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I visited for a an anniversary celebration lunch and I was left extremely disappointed. Service was awful, very inattentive and all waiters seemed extremely pissed off. Upon arrival we waited at the door and at least 3 members of staff completely ignored us. The waiter who seated us and took our order acted like she was doing us a favour. We asked for water that never arrived. The food was okay, although presentation wasn’t very good. Finally, we asked for the bill and we received it after 15 minutes. This is the second time I have a disappointing experience at this restaurant and will not be visiting anytime soon.
Daniel Katsimbras . 2024-10-07
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Food was good however, it was pretty busy so the services wasn’t so good.
Nataliya Georgieva . 2024-10-07
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We had a family meal there Saturday from muscles served unopened (possibly poisonous) to cold pasta ,the meal was horrendous. The manager wouldn't come to our table, we refused to pay for what was edible . A very disappointing experience and so so loud ,never going back. Chris & Alison Bannister.
Chris Bannister . 2024-10-07
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I recently dined at Donatello's in Brighton. It was a disappointing experience. The restaurant was very busy so we antiipated good food and service. We had the calimari and bruschetta starters. The calimari was ok, but not a panko crust and honestly they tasted like onion rings. The bruschetta starter was fine. One of my dining companions had a pizza; which she enjoyed. Another companion had a chicken and pasta dish which he enjoued. I ordered the pasta vongole with clams and it was absolutely horrible. Service was very slow and no one came back to check on us regularly to see if we wanted to order more drinks, etc. Staff was pleasant but slow. I won't go back. Sorry.
betty b . 2024-10-06
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Always eat here when in Brighton and it's always a great experience - good quality, value and service. Special thanks to our server tonight, Cameron, who was excellent.
R B . 2024-10-06
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They were very busy. Waited an age for drinks. Pasta was cold and had to send back. Pizza undercooked.
Mark Hutton-Burgwin . 2024-10-05
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Don't expect quality Italian food and for sure don't order a Caprese. Service was ok though.
Marius Van Rij . 2024-10-05
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Donatellos is a really good place to visit and I have really good memories going back 15 years still childhood, the food is very well priced and the staff and all the team are very friendly. The portions are all of a good size and the deals are very good. All the best to you all this coming winter and may you be blessed as a team.
Stephen “Steve” D . 2024-10-04
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Used to be a great place with a family feel but was shocked at how bad the quality has become after visiting for the first time in a few years. Starter of Funghi Trifolati was very poorly presented and not at all restaurant worthy. The same can be said for the main meal Barolo which took an awful long time to arrive. Sadly, it tasted like a warmed up ready meal and lacked any flavour. Staff were nice enough but lacked any of the warmth the restaurant used to have. Unfortunately would not return to the restaurant in its current state.
mhton . 2024-10-03
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I was there yesterday, I didn't like it and I won't be back. Rude receptionist
Elaine Moura . 2024-10-01
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This was our first visit since 2011. We wanted to eat out and fancied trying something different. My husband ordered a pizza and I ordered spaghetti bolognaise. Both meals were very nice and were generous portions.. We don't usually order a dessert, but yesterday we did. My husband ordered the chocolate fudge cake and I ordered the tiramusu. The portion sizes are quite big so next time we will just order 1 dessert and just share. We will definitely go back :-)
Una . 2024-09-29
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Food was delicious, absolutely stunning. Service was not great. But our waitress was rude, dismissive, we had to constantly flag her down t9 get drinks and dessert, she didn't bring any water to the table when we asked. When she bought the dessert menu it took 20 minutes for her to come back and take our order. I don't know what we did to offend her but she was made us feel really unwelcome there. We'll likely come back when we're for the food as it is so good, the Rosemary potatoes were 👌
fogg27 . 2024-09-25
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I went here with my Italian friends to have a dinner. When it was time to bring the plates, the waiter tried to bring six at once instead of making two trips .By doing this, he has stacked the dishes and made them considerately dishes. when I got the plate I got all hands dirty because of stacked plates. as if it were not enough at the time of the bill they demanded that we calculate ourselves with the calculator without checking that we had done correctly the counts of the dishes, drinks ecc…. after payng we went down and I found the Italian owner, recognizing us we started speaking in Italian and pointing out these small service problem he reserved me an unspeakable treatment, with lots of insults in Italian so that the rest of the customers did not hear what he had just said to me. I left the place with bitterness in my mouth because I’m sure that if we were not girls the owner would not ridicule us in this way. Often we tend to ridicule who is not yet adult but from a restaurant I demand professionalism, what I haven’t found in Donatello.
giada arena . 2024-09-24
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Had a pretty bad time at the establishment. We arrived all seemed to be pretty ok, our waitress was ignorant as hell, but that’s ok, we understand after being in hospitality ourselves. The drinks arrived which are to say the least below average. Then the food arrived - and it was a heated up microwave meal for carbonara, and a bag of salad leaves with a tin of tuna on top for the salad - bland, salty and the ingredients are very cheap and considering the price of the food as the bill came was insulting. No offence to the staff, but quality of the whole meal left a bad taste in our mouths afterwards. Dont let the photos of all the celebrities on arrival fool you - it was horrific.
J D . 2024-09-23
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Adore this place, along with the rest of Brighton! Quite full but got a table fairly quickly. Really very good value. XXX
Ashley Green . 2024-09-22
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I went to the restaurant to have a birthday dinner with my boyfriend. At first everything went well. I went in before him, went he was smoking. I told the waitress who was at the entrance and who sat us down that it was his birthday and if she could do anything, she said yes. Another waitress served us all dinner. Everything went well. The food was very good, good portions. At the end, when they cleared the plates, it took them 20 minutes to come back to our table. And when they came back, we couldn't order coffee or dessert, is ok. But, if I no said anything before. And I mentioned that I had asked for something before sitting down at the table to sing happy birthday to my boyfriend. And even then, they didn't find a solution. We paid and kept quiet. Without sing happy birthday or have a single espresso. There was a huge lack of communication between the staff and attention to customers.
Mara Pereira . 2024-09-22
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Decent experience. I severely miss the waitress Nicole. Her warmth and incredible service set an unprecedented standard that unfortunately can’t be replicated.
Max . 2024-09-21
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Always great food. Always great service. We love Donatello's!
Stephen Holden . 2024-09-21
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Mixed experience today, our server was clearly having a bit of an off day and just got the sense he didn't want to be there. Food arrived promptly and was tasty, presentation could do with a bit of love. Located in a great spot which provided a nice atmosphere when sat outside.
David Vicary . 2024-09-20
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Came here for an early lunch with my partner. Despite opening at 11:30am there were still people there before us as we turned up at exactly that time. We chose to sit outside as it was a lovely day and the seating area is surrounded by nice plants. Combined with the warm weather this made us feel like we were abroad! For starters we both had the garlic mushrooms, highly recommend this dish as it was the perfect amount of mushrooms and a very well balanced dish. The main I had was carbonara, the sauce was excellent and the meal filled me up completely. Considering two courses is just over £10 it's incredible value for money! After the meal we visited my partner's family who knew of Donatello and said it's a Brighton institution, so it's well known and does excellent food for a good price!
Atlas . 2024-09-20
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Have the signature trademark pizza, unbeatable
Dean Crofts . 2024-09-16
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Fine food and service. Nothing special but nothing wrong with the food. Service was good, rather busy.
Fjóla Stefánsdóttir . 2024-09-15
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This place is an absolute must in Brighton. Me and my Mrs came up for the weekend and was turned away on the Friday due to how busy it was, so we booked on Saturday and it was amazing! Well worth the wait. I changed some of the menu items and they dealt with it phenomenally. To be honest they should up their prices as it was unreal. This place is absolutely incredible, and a massive thank you to Victoria and milo who took care of us all evening and deserve so much praise.
Ryan Day . 2024-09-14
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Excellent Italian restaurant. Best to book on weekends and school holidays.
B M . 2024-09-12
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Went for a type of gdbye family meal niece is off to uni sadly very wish washy staff had to keep asking for drinks that had been ordered that had not been delivered to the table on asking for more cutlery when served main dishes the waitress was rude when my elderly partly deaf mother spoke at the same time as me stating can you not both speak at once very flippant attitude for a youngster to have alongside the undesirable look down her nose a couple of young some what shoddy workers sadly with bad customer services that let the restaurant down food was ok but to be honest not as gd a standard as expected after a visit a while ago easily matched quality at a slightly higher price then found elsewhere locally not enough bread served with the classic prawn cocktail starter either very odd three small corner pieces a little disappointing as such a pleasant venue aesthetically
Tina Shirley . 2024-09-12
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The pizza was very good! The service was friendly, quick and attentive.
E R . 2024-09-11
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Really like this place when we are in Brighton
Val Jeeves . 2024-09-06
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Good food and service as usual.
Liz Wakeling . 2024-09-05
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After receiving a less than encouraging review less than 24 hours before visiting here, we were to say the least a little anxious as we had a party of 21 celebrating an 80th birthday! Our experience was however nothing short of pure excellence and joy. The food was delicious and all 21 were served promptly and in time with each over for all 3 courses. The staff especially the waiting staff went above and beyond they were simply amazing, making for a joyous and perfect experience. The management too were polite, helpful and also could not do enough for us! Highly highly recommend and would return in a flash! Lisa and family. Thank you.
Gavin Cosson . 2024-09-05
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Very nice food, very friendly and quick service despite it being really busy! Cameron was really friendly and helped us with anything that we needed! 😃
Henry . 2024-09-02
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Nice pub down the Lanes in Brighton
Danny Norman . 2024-09-02
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got a spaghetti bolognaise, looked liked it was slapped on a plate straight out of a tupperware container, just the look of it was off putting and i couldn’t eat it thanks to the taste, food was like what you’d get at a cheap all inclusive hotel holiday to turkey or something, not worth the price at all
Verity Rose . 2024-09-02
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Staying around the corner for a couple of days and thought we’d get food to takeaway. Didn’t expect too much, but the tuna pizza, spicy pepperoni pizza and spaghetti we ordered were top quality! Prices are reasonable and would definitely recommend
Hansen Prayag . 2024-09-01
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Dominic was really nice and ogo served really well. But food was a let down
Jewel N.E. . 2024-08-31
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I came upon my friend’s recommendation and ordered a 2 course menu. I waited for 40 minutes, and although everyone had come to eat, I didn’t get anything other than the starter. When I called the waiter and asked where my pasta was, he kept saying “It’ll be here in 5 minutes” and stalled me every time. All my friends finished their meals while my food still hadn’t arrived. We asked for the bill, we told three different people about it, and they brought it in 15 minutes. When the bill came, I saw that they wanted to pay for the food they didn’t bring, including the dessert. When I said, “Change that, my food hasn’t arrived yet,” no one cared. There was nothing to do, so I paid. When I went upstairs, I tried to explain the situation to an employee who spoke the same language as me, but the restaurant manager said, “Come on, we’re very busy, don’t listen to that customer,” and practically kicked me out of the restaurant. No apology, no kindness, nothing. When I tried to explain the situation to the waiter, he snapped, “Speak to me in Arabic,” even though I’m not Arab. If this is England, you’ll listen to me in English. I was victimized, I came hungry, the food I ordered did not arrive after 1.5 hours, and on top of that, while explaining my victimization and complaint, I received a joke-like response saying "we don't have time to listen to you", and after paying for the service I received, I left there. As I said, we went there on the recommendation of my friends, I was victimized, I was left hungry. Forget about apologizing, they did not even listen to my situation properly. This is a restaurant I will never go to again. I hated it with all my heart, I definitely do not recommend it, never go.
Mustafa BENLİ . 2024-08-30
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One HUGE shoutout to Dominic. my man. Absolutely amazing waiter without him the atmosphere was easily a 2.5. Thanks Dominic!!!!!!!!!
Sienna Brierley . 2024-08-30
MORE AT Google
A Saturday lunchtime walk in for 5 of us. We were given a great booth table. First visit but won't be the last. Staff and food were both great and so reasonably priced.
AM Bee . 2024-08-30
MORE AT Google
Food was barely acceptable. Bland food, tried some dishes from others, one pasta dish tasted like garlic only. Drinks were good, service was nice, decent place - just the food is sub-par and I would not go back there. I understand they probably cook mainly for tourists, but people that aren't local also deserve good food.
Chris Matenaers . 2024-08-29
MORE AT Google
Really enjoyed it here. Visited with the family in August 2024. The food was really nice, and the restaurant had a very good atmosphere. We were made to feel very welcome by our waitress, Cameron (it emerged that it was her first night but you'd have thought she'd have been doing this for years as the service was excellent). It was busy (which is always a good sign!) We'll definitely eat here again next time we're in Brighton.
Jonathan Pidduck . 2024-08-29
MORE AT Google
Server was an older male. Arrogant, unfriendly and what came across as irritated to have to attend/serve. Only thing that went in this restaurants favour was £14.95 for 2 course. Would rather pay more. Would not return
Tracy Dodd . 2024-08-28
MORE AT Google
Historic Italian restaurant in the heart of Brighton. If you come here to visit this is the only Italian restaurant you have to go to. Great welcome and atmosphere, really good prices especially for families, many Italian dishes offered... some with some modifications 😅, but that's okay 🤌🏻. The place is always busy but the service is fast. Good beer and coffee... I forgot to try the ice cream...😭
Andrea Cali . 2024-08-28
MORE AT Google
Lovely food!.. shame that four members of staff that came to our table gave us no eye contact or polite conversation. Please or thank you. We asked 3 times about a gluten free menu. Asked for cutlery twice then asked to see the manager. He said my friend shouted at him & refused to speak to her. She actually raised her voice as he wasn't listening to her. He was so rude!. We asked for the service charge to be removed. Little did we know he put it on twice. After we tapped our cards we realised as one of us got a paper receipt. That he did this. We refused to deal with him & went to the cash desk. She refunded £18 pounds in cash. Poor management but lovely food! Shame on the manager!
Jenny Ohara . 2024-08-26
MORE AT Google
Food in Brighton never disappoints, and Donatello definitely meets expectations. The pasta was particularly delightful. The pizza was also nice, but I personally liked the pasta better. Very highly recommend the prawn cocktail.
Juhi Agarwal . 2024-08-24
MORE AT Google
Another disaster at this restaurant, we were down for the Mod weekender in Brighton & booked a table four… We got there on time and were shown to our table… There was a set menu ( I gather this was because it was busy) but… our waiter never smiled, he took our drinks order, the drinks turned up by another waitress who also didn’t smile… The food was heated up for sure!! My husbands pasta looked like it had exploded with meat hanging out of it! My pasta should’ve have been with salmon & vodka, it was definitely heated up as it was quite rubbery, our friends ordered chicken ceaser salad, which came with no sauce and a few bits of chicken,… only one of us had dessert and that was delicious… go figure… Whilst it wasn’t expensive it was not what we have come to expect from this restaurant… I know we will get a reply from this review from the restaurant, but they have lost 4 people who won’t be going back…
Lo . 2024-08-24
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Great restaurant, centally located in the Laines. Wonderful service, lovely staff, and inbelievable value. I had the Brushetta Alpina, best goats cheese ever! Huge portions so dont fill up on bread!!
Jane P . 2024-08-24
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Absolutely fantastic food and service. Such value for money
lorraine devon . 2024-08-23
MORE AT Google
Food was nice. Not a a wow but nice. Service was rushed. Asked for table water to go with food and drinks. Had to ask 3 times and it finally came when paying the bill. Seating was very close to the next table and was awkward. Not the experience we were after.
Lee Bryant . 2024-08-22
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Back in Brighton and 1st stop had to be our favourite restaurant, sat upstairs which was lovely. The food was great as always and the perfect service from our waitress Alena (hope I spelt it correctly) made it a wonderful experience. Thank you!
D Stone . 2024-08-21
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My husband liked his Pizza, my Frutti di Mare Pizza was ok but not what I expected. It was only a tomato base topped with some fish pieces, no cheese whatsoever. I did not mind it though but what I found annoying was the service. After we had finished our Pizza the waiter could not take the plates off us quick enough. The waitress even wanted to take my plate while I was still eating and constantly on the lookout where someone had just finished to take the plates away. After another waiter had asked if we wanted a dessert or coffee and we denied, he immediately brought us the bill and asked us to pay. We felt rushed to leave and it felt very rude. This is the reason why we will not come back.
Jenny G . 2024-08-21
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I had a server called ruby she said she’s a local and directed us to the taxi rank and wh smith which was very helpful what a lovely woman 😃
Ben Smith . 2024-08-21
MORE AT Google
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311 Opinions
I've had a drink here once or twice before, there is a nice outside terrace. It has lovely quite elegant decor, the staff where friendly and attentive. This time i had a meal with family, lovely and fair value pasta dishes, I would definitely eat there again. It is also in a good position on Church Road, not too far from George Street shops or the seafront.
1821 Opinions
45 Opinions
Would check out opening hours as arrived at 5:45 in Sunday and I lace was closed up and looked as if had been for a while as post on door mat
1143 Opinions