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3.5

Based on 182 opinions finded in 1 websites

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Nº 252 in 331 in East Staffordshire

CUSTOMERS TALK ABOUT DISHES WITH..pizza
Score
OpinionsNoteGoogle1823.5

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Absolutely appalling driver lost food cold and raw, had to throw away 24.00. Managr arguing would not refund ir exchange appalling service and dreadful hygiene

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Lisa Anderson . 2024-11-14

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There was a pubic hair on my pizza

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Jonathan Hicks . 2024-08-07

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A professional, friendly team that always are happy to offer the best levels of Hospitality. Padam always has a smile on her face - fast and efficient service.

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Tim Steadman . 2024-08-06

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I made a large order (11 sides + 22 pizzas including 3 gluten free) to be delivered to a rented property which was up an unnamed track in Somersal Herbert - a difficult ask for any business. As the order was too large to be done online, I had to phone. I spoke to Param who was incredibly patient and extremely helpful. She sorted out the order and a short while later the manager rang and asked to share a live location so that he could ensure the food was hot when it arrived. As a result the order arrived on time, hot and was enjoyed by all. Thank you Param and the staff at Domino's Pizza Uttoxeter

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Joan MT . 2024-07-30

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The staff are super friendly and are a great help. The food is 10/10 !

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Eden Dunning . 2024-07-26

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The food is okay, but so overpriced; the same thing would cost less than half at a supermarket, and £3 delivery is a joke for drive less than 5mins. The staff are friendly and the shop is kept clean. The bad experience of the pricing structure has resulted in me leaving this review, because it's got so out of hand.

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c smith . 2024-07-24

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The most tasteless food I've eaten in a long while. No flavour at all. Just like McDonald's, you have to try one every now and again to remind yourself why you don't eat them all the time. Absolute garbage. Great delivery service and driver by the way.

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John Cotterill . 2024-07-14

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Overall very good experience...the food was quick and the place looked very tidy. Definitely recommend if in the area

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Chloe Rumsey . 2024-07-04

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Popped in for a last-minute meal before heading to a festival - was ready in less than 10min. Excellent service and friendly staff.

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Kelsey B . 2024-06-17

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Delicious food and friendly people.

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parminder dhaliwal . 2024-06-13

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Excellent service excellent food and absolutely spotlessly clean inside. Thanks to Waseeq

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Jon Ince . 2024-06-09

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After just coming back from our Alton towers trip my girlfriend and I wanted to eat somewhere familiar when we’re visiting, and after eating from a separate familiar place the night before in which it was not enjoyable, our expectations were not the highest. However, after a 15 minute wait, we got our buy 1 get 1 free pizzas (when collecting) and they were honestly amazing, highly recommend as I believe the pizzas to be top quality.

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Nate Roche . 2024-05-31

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Went tea time for pizza for us all..x4.. Great service great food..spot on.. guy from Birmingham at the front desk was great, knew his stuff, friendly guy, good well run clean business. Will return in the future

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Audit Wales . 2024-05-28

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Fantastic service, called in for a few pizza after visiting Alton Towers, got chatting to an Indian guy who travels in from Birmingham every shift, great guy, knew lots about the local town and knew his stuff around the pizza business.. friendly and down to earth.. food was spot on, and if I lived closer, I'd definitely return.. his team was great, all working well, and the place was spotless.. highly recommend this dominos.. easy to find and easy parking for pick ups..

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Leighton James . 2024-05-28

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A 2 hour wait for cold pizza on a Wednesday evening is pretty poor. Being put on hold and then hung up on isn’t much better. This place used to be good and quick, but has been going downhill over the past year. I won’t bother ordering here again.

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Barney Mitchell . 2024-05-15

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Slightly ashamed to admit but I order from here a lot and the service is always very quick! Have had pizzas regularly arrive in under 15 minutes. They're always consistently good and piping hot too. I've placed phone orders for pickup a few times, given the time I'll pick it up, and it's always either just come out or is nearly finished cooking when I've arrived which is great especially when I'm limited on time.

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Daniel Stickland . 2024-01-09

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Great service, super quick - ordered on the app, very friendly to Greet me. Great location, drop in parking opposite. Large shop too. Pizza was hot and tasty. Thank you

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Local Lloyd . 2023-12-11

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Very good pizza that can be adjusted to your own preferences.

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Mariusz . 2023-12-02

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I was told 10 minutes over the phone that I got there, and the screen said ready when I walked in , it hadn't even been started, my name had even left the screen by the time it was cooked and prepared.

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Mark “Inno” Lee . 2023-10-02

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Good pizza, quick service and friendly staff, second visit took 30 mins to get my order, complete chaos, rubbish service, tried to give me some sort of cookie as compensation. Won't be back.

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john morley . 2023-08-06

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Took over an hour to deliver, and food tasted like cardboard no flavour. Hell no never again especially for that price.

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Ventzislav Hadjolov . 2023-08-01

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Very unreliable and extremely rude service. Would not at all recommend. Will avoid in the future, there are better pizza places in town.

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Paula Val . 2023-07-02

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Poor food at expensive prices. Pizzas from grillways are better and cheaper

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Caldo Vespa . 2023-05-27

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Been coming to Dominies Uttoxeter for years. Always absolutely delicious pizza, I cannot fault!

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Soph Webb . 2023-03-26

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Had to wait 1 hour 15 mins and pizza arrived stone cold...

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Carole Parker . 2023-02-26

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Amazing pizza but service not great, food was ready when I went to collect. It was awaiting a quality check which involved it being left on the shelf going cold for quite a period of time, while staff loaded the bags up for home delivery.

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Amanda Woolgrove - Brewer . 2023-02-08

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Friendly and welcoming staff, excellent fast service and tasty pizza!

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JACK COPESTAKE . 2023-01-23

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Served really quick and food was lovely

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Stewart . 2022-12-02

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Totally disrespectful to those attending armistice parade and those who were being remembered 😔.

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Steve Clarke . 2022-11-13

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We ordered on line, ment to be 10-15 mins before I could collect, we had to ring at 30 mins as the app said it was still being cooked with not text notification to find out if it was really to collect, when we got it home it was cold....

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James Heafield . 2022-09-18

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Not been for a while, decided to treat my youngest to a pizza. Ordered the middle size for 2 people and it was perfect for 2. Didn't have to wait long, priced right, friendly staff. Will go again.

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Annelli Norman . 2022-08-28

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words cannot explain the experience i have had today, i’ve had dominoes many times… but never have i had this level of joy whilst eating a pizza i have to say whoever was making pizzas at 20:30 on the 15th july NEEDS A PAY RISE!!!!!!! this pizza is the most tantalisingly scrumptious thing i have ever let pass my lips i feel as though a whole new world has opened up this tops anything i have ever experienced i am truly overwhelmed by how exquisite this is!!!!!!

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Lauren Relton . 2022-07-15

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Good quality of service. The helpful and gave good advice on allergies.

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Dave Bowen . 2022-07-12

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As always the pizza was great. On the other hand the guy taking the order was rather peculiar and not overly educated in customer relations.

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Jonathan chapman . 2022-07-09

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Found chicken on my vegetarian pizza tonight. Absolutely disgusting customer service.. rang up was promised a refund but am still waiting. Will be taking it further

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Penny Watson . 2022-05-03

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Excellent food. Great customer service..

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Joyal Jose Sebastian . 2022-04-18

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Never blown away by Dominos in Uttoxeter when compared to its peers, however this order was atrocious! No care whatsoever in the preparation of this pizza.

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Jamie Gun-point . 2022-04-15

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Food is great. Front of house staff do not speak English very well so communication is sometimes difficult.

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Ian Smith . 2022-04-03

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On holiday am from the Northeast never had problems with dominos for the last 15 years. Regular customer. However this domino’s, worst experience ever. Order was very late, and staffs running around like headless chicken. Wouldn’t recommend, if your from out of town!

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Nasima Begum (Nas786Ans) . 2022-03-23

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Is it really two for one, or is it a rip off? I know my thoughts. Very nice pizza, silly prices.

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Millie Harlow . 2022-02-06

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Not the best service, hard work basically trying to translate everything. Im not local so may have been my accent. Pizza was also abit shy on toppings

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Jamie Hadley . 2021-07-24

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Food is always brilliant! Had a lovely pizza last night. Cooked to perfection not greasy and fresh and still nice and hot on delivery. Not only that it had perfect amount of toppings cheese and base.

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Sam Thompson . 2021-06-28

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They are so miserable and rude I will not go there again

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Pauline Chell . 2021-06-14

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We have ordered from here a lot and the food is always pretty good and fast. They seem to have good covid rules and have been enjoyable even with the limited menu. It can be more expensive than other take aways, but they also have some good deals. We will definitely keep ordering from here as the pizza is always good. Just wish the garlic dip pot was bigger

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Rebekah W . 2020-11-23

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Had no issues with cold pizza, quick delivery and taste good every time.

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Chris Hardy . 2020-11-06

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Terrible rude staff and i got shouted at and told to leave the store for trying to order a pizza with vegan cheese on a "normal" pizza

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Tom Stanier . 2020-09-25

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Rude staff, walked away with no food and will not be going back

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Ryan McCabe . 2020-08-30

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Delivery always on time and pizza is always warm.

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A . 2020-08-30

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Friendly staff and pizza was nice like alway. Happy with the service.

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Amir Kaleem . 2020-07-21

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It's a bridge, stops my feet getting wet

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Simon ARDRON . 2020-07-14

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Absolutely useless my mum was ill we had no WiFi because it was down so we had no choice but to ring them they said yes we can order they asked for the adress and then said I couldn’t order and we have ordered before and it was two hours late we only live down the road

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Johnny Beardmore . 2020-05-23

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They messed our order up by cooking the wrong pizza so we had to wait while they cooked another, then when we got home found out they had missed out another pizza entirely! Quality pizza but bad service

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Kieran Bull . 2020-03-11

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On multiplayer occasions now, taken over an hour to deliver when they said 20/30 minutes. Arrived cold, forgetting sides. Will not be using again.

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Chevez Aslam . 2020-02-09

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Pizza isnt as good as other stores. Theres only one friendly staff member most just glare. Dont always feel comfortable here but need a pizza fix!

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Jessica HODGKINSON . 2019-12-05

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Think its the worst dominos ive ever used. Never answer the phone. And give me the runs

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Oannes . 2019-11-10

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45 minutes late. Rude staff. When i rang i got told to call back tomorrow as the member of staff was busy. Asked for a refund. Still waiting

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Phill Barratt . 2019-09-24

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Painful to deal with. App said order would come in 20 minutes, after 90 minutes of waiting I was asked to come and collect because the driver couldn't find my address (hasn't stopped them delivering multiple times before), accept an evening delivery instead (!!!) or be refunded within seven days. At no point was I apologised to.

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Oli Taylof . 2019-08-22

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Great Pizzas, always manage to get the deals no matter the situation. Never had any late deliveries or cold food before and the delivery drivers are friendly and courteous too. Reasonably priced compared to other Pizzieras such as Papa Johns.

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Ben Trawford . 2019-08-13

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Far to expensive and staff don't make you aware of any offers on. Rubbish pizza anyway. Yuk yuk yuk.

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Jibby O . 2019-07-20

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Very friendly staff and good food

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David N Alcroft . 2019-05-12

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Been ordering from then for nearly 4 months, only once have i had a slightly incorrect order and even then they didn't get it that wrong (Just swapped off ham for more meatballs). If you give them patience and respect you'll find they are very happy to help. The worst experience isn't even the company, it's their customers being rude, derogatory and demanding everything right away. Stop it, if you get your pizza 5 minutes late then be happy they've taken their time and ensured your satisfaction. I cannot comment on deliver as I don't do it's I only ever collect or order inside.

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Chris “MrDragon” Bell . 2019-02-25

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Late delivery and was cold when it arrived. Tried ringing them to complain but they don't answer the phone 😡

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Ian Lomas . 2019-02-15

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Good Pizzas but they were so busy I got home to find I had got the wrong one.

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Michael Brotherton . 2019-01-12

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I like pizza Use code Lazerbeam in the fortnite item shop

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Zak Hodges . 2019-01-02

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What a rip off far to expensive placed an order 2 hours later nothing told them to stick it

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sue stonier . 2019-01-01

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Ordered a Pizza here to collect 20 minuets later. The price of the Pizza was £25.95 Arrived at the store for collection and, later whom I found was the manager then told me it was £34.70. Thought this was quite unusual but family with me was special services so had a 50% discount. Asked to apply this and it was now once again £25.95? I argued this to which he then stated it should should have been £50 odd?? None of this made sense, stood for about 10 minuets at 9pm after a long day at Alton Towers arguing with him to which I then went next door to the kebab for him to most likely throw the Pizza away. The guy did not seem to have any concept of math at all..

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Adam Wickenden . 2018-09-05

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Ordered pizza at 7, was out for delivery at 7.30 never arrived and no one was picking up the phone in store, never ordering from here again. Update - pizza arrived at 8.30 after being "delivered" at 7.45, never got hold of anyone on the phone, delivery guy just suddenly turned up, would not recommend this place if you want your food at a decent time and warm, because mine was almost cold.

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Michael R . 2018-08-28

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Went to order a couple of lunch special pizzas for the kids was told i could only have one i told the chap behind the counter that i had orderd a couple together previously so he told me the policy has changed but says nothing about this on poster

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Robert Tilley . 2018-07-30

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When they get your order right there great. However I seem to have managed a 50% success rate I'm the dozen times Ive used them. Hard to know how they screw this up when ordering via an App. They are always very appointing and sort it out. However pizzas keep me coming back

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M Smith . 2018-07-15

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Ordered 2 pizzas at 7am online as i needed to pick it up at 6.45 pm so would be back in time for the England game. I left work early to watch the game. Wheni got to dominoes to pick up the pizzas they was not ready. As you can imagine i was a bit miffed and when i moaned to the lad in charge he said he wanted to watch the game 2 but had to make pizzas for you people !!!!! Anyway missed 5 minutes of the match which was the only time England scored. As you can imagine i was gutted which explains this rant and poor review.

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terry ashby . 2018-07-13

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DIDN'T GO THERE!!! EVERYTIME I PARK WITHIN 500FT OF DOMINO'S I GET ASKED TO GIVE A REVIEW. HOPEFULLY NOW IT WILL STOP.

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John Byrne . 2018-06-09

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Good pizza but you could find better for much cheaper eg Sargent peepers

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Morgan Perry . 2018-04-06

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We ordered ice cream and a bottle of coke. We are 5 minuets drive away and we have been waiting over an hour and a half!!!!!

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Cerys Ireland . 2018-02-03

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It's Dominos it's rubbish food go to Sargent peppers up the road

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vincent whalley . 2017-12-30

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We ordered our pizza for delivery and it was always on time. The pizza is really nice and the sides are also good. Thumbs up!

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Kathi S . 2017-11-18

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Decided on a Pizza takeaway after Alton Towers visit. They were hot, fresh and delicious.

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Ann Ashton . 2017-11-04

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Took over an hour to deliver a cold, dried up pizza. They promised a replacement and a refund. The replacement was wet and soggy and completely inedible. Despite numerous calls to the branch and Dominos customer care, 1 month later and still no refund.

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D H . 2017-10-31

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We waited over two hours for our pizza to arrive and only live 10 minutes away, so by the time the pizza had arrived it was cold. We were very disappointed with this service and don't recommended delivery.

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Robert Haslam . 2017-08-30

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Was few mins late but was a busy time so you can't really complain when the order was bang on not missing anything and pipping hot! Really was tasty best dominoes I have had in a long time! Big up the Dominoes Uttoxeter crew!!

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HENRY 420 . 2017-07-23

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Good range of offers and prompt delivery. If you pick a specific time slot for delivery they can come earlier than the scheduled time.

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Jon Cope . 2017-06-14

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I love dominoes but this branch needs to have better customer service and be less tight with their toppings.

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David Wilson . 2017-06-07

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Good food but some times get the order wrong

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dan . 2017-02-07

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Ordered a pizza at 10:30pm ish and waited until 11pm when it said my pizza had been delivered but It hadn't and still waiting for the delivery. The app says 'it's all in the delivery' but clearly hasn't got a clue.

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Ryan Owen . 2016-06-26

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