Domino's Pizza in York

Can't pay cash. Card only. Not for me thanks very much. I will go elsewhere

As always beautiful pizza 🍕. I love the original margarita. £5.99 small pizza just right for 1 adult person. It has 6 slices. This was a walk in deal collection only. Loved every bite

Staff were really friendly and pleasant. Served very quickly with quality hot food

Excellent service from Priya! A credit to the Domino’s team. We placed a large order over the phone with specific requirements due to my partners allergy to diary. Priya processed the order, provided us with all the allergens and was kind enough to check it with us on collection. She was friendly and very knowledgeable on the food ingredients and deals. This makes ordering food much more relaxing for us. Excellent service. Thank you!

Always come here always nice but on my most recent order if have a few onions on 1 slice ( was not a selected topping) Luckily I'm not allergic but some more care with toppings is the only thing to improve on.

Wrong price. Then wrong order… seriously.

They delivered my pizza to someone else. and they brought it back cold and gave it to me without saying a word about the mistake. Very disappointed

Ordered the Ultimate lasagna on two different nights. First night was amazing, full of flavour were as the second night it was dull, lacking flavour and toppings and despite both orders having extra sauce selected you can see the difference in the pictures. It seems it’s luck of the draw which staff member makes the order, unfortunately no consistency.

Overpriced rubbish with misleading promotions

Always on time, the pizza is hot, great pizza, great garlic sauce 🍕

Delicious pizza for a good price.

just not good too busy on their phones

Second time ordering as my grandauggter loves and yet again wrong order delivered tried ordering online but somehow wouldn't allow so actually spoke to someone to order yet again wrong order delivered very disappointed abd more wasted food and money

Food was ok but whilst waiting inside the shop for my order to be cooked, I witnessed so many staff eating and messing around and then not washing their hands

I just ordered from here on the domino’s app, and forgot to put delivery rather than collection. After realising my mistake and calling, they were very kind and didn’t charge me extra for delivery, despite my offer. I wish more people were kind like that!

Fast delivery , ordered via app and received 50% off pizza . Food was the perfect temperature when it arrived and only took around 20 mins from order to door . Great treat and very tasty food . Highly recommend.

Order wrong manager unable to want to help. No refund offered

Pizza arrived, burnt to a crisp, horrible bbq base sauce, cold and not even cut through, never ordering again, very disappointing.

It's been a long while since we had Dominoes Pizza and thought we'd have a treat. As always, we ordered too much but enjoyed the left overs even more the next day (Why is that?). So ordered on the app and went to collect. The shop was nice and clean, brightly lit and with pleasant helpful and friendly staff. There was a short wait but nothing to complain about. All in all, a very pleasant treat.

I rung the two other dolminos in York Clifton moor and hull road York it was half past 10 at night they were so rude. I rang dolminos acomb and the guy who answered the phone was so welcoming and friendly he was called Sumer. The pizza was amazing to. I will deffinaly be returning the other two stores I won’t be.

Really basic order took nearly 2 hours to arrive. It also said it had been delivered when it hadn’t so we drove to the place (as they didn’t pick up any of the 5 times we rang) and then we’re told the driver just left - so ended up following the guy back. Pretty poor and there were other people who had driven/walked there to have the exact same complaints. Food was also pale and insipid when we got it but too hungry to care. The manager in store did give us a full refund which was good… but shouldn’t have to go there at all tbh. That’s kind of the point of ordering delivery.

Been my local pizza store for years but lately the service has been terrible, ordered at 19:40 it's now 21:00, been "delivered" yet no pizza has arrived, was told to wait 10 minutes and that was 20 minutes ago, it's ridiculous, customer support is awful! Probably my last time using this store!

Taste nothing like Italian pizza. Same old fast food pizza

Really helpful. Sorted for me over the phone when the app wasn’t working ensuring I had pizzas delivered on time for sons birthday party. Great service.

Collected 5 pizzas ordered via the app. The team was running a bit late but told me straight away. While waiting, I saw a great team spirit trying their best together as a team dealing with a high demand at the time.

A really nice pizza house with lovely staff, and our pizzas were on time and very tasty.

This really weird staff is so confused about what they are offering and giving pathetic service not recommended.

Not having a good visit and experience front staff is quite rude and not able to understand what I'm talking about...

I always collect because they don’t deliver to my village, the staff at the counter are brilliant - really friendly and accommodating which keeps me coming back to this one. Always get great pizza here, if this place delivered out to long marston I’d order even more!

Best pizza shop in Uk , workers and the manager is very efficient and friendly , always deliver the order within 15 min

Ordered a pizza which said it had been delivered. Phoned the restaurant to tell them we hadn’t received any pizza and he claims the driver called 3 times and knocked twice. There were no missed calls at all and when I tried to explain he continued saying how it’s our fault we didn’t get the food. He then offered refund or food again so we wanted the food again. The food never showed up.

Ordered food for delivery. App states food has been delivered but it hasn't and the phone lines don't work so I can't speak to anyone about it. Won't be ordering from here again and wish I'd read the reviews prior to ordering!

Ordered a pizza extra cheese I had a check said not enough cheese and boom free pizza and another in the oven , and on a busy night . Top place and will continue placing orders here Ohh and a free drink Set of decent guys in there !!!

Cancelled order becuase the guy decided to close early. Order was placed online within the time limit allowed but close to closing time. Now have to wait 3 days for a refund.

Excellent service, excellent staff. Polite and ready to help.

Normal domino's food which is fine. Good service, fast and nice.

Great Pizza and Fast delivery. Thank you

my boyfriend and i ordered from here last night (14/1/23) and today we are both suffering horribly with food poisoning (15/1/23)

Got a Domino's tonight after saying I'd never go back. Don't know if it's under new management but it was lovely.

Placed an order for delivery with no issues. Waited 1 hr no food arrives, called them up to be told it was on its way to us, and they are short of drivers. Waited another 20 mins, still no food, rang again to be told our order had just left ???? You kinda said that last time. Waited another 15-20 mins, and the same answer was said. In the end, I drove down to collect myself.......if they had placed a notice stating it would be over 1 hr wait, I would've collected myself from the start. But when they keep saying it's on its way, how long do you wait?

Timely and lovely delivery driver (Hassan). Always polite and pleasant. Thankyou Hassan

I actually love dominos pizza but the last 2x we orderd from Acomb they've taken over 1 1/2 hours from order to delivery both times we had pizza tracker both times it said out for delivery over half hour befor it arrived we live less than 5 mins away. Both times they've been cold. One chance, never again will I order dominos pizza even tho I do love them

Don't order the spicy Italian pizza it smelled and tasted like fish which the red peppers smell like anchovies and made the whole pizza smell like fish 🐟

Paid for delivery,never arrived, had to drive to store to complain as guy was being very rude and passive on phone without resolving the issue, telling me order didnt exist even though i had order number on confirmation email. Wasnt happy After paying £2.50 delivery and having to go to store to resolve my order and i also paid for double decadance base which wasnt provided Will no longer be ordering a domino's pizza again Bye Domino's,

Total garbage food, and experience was so bad I won't dare to eat a dominos pizza again. Still waiting on a refund.

I'm still waiting for my pizza, it's been 4 days!! Order ended up on quality control for about 40 mins and went put for delivery, it never turned up. I don't seem like the only one with this issue.

Excellent service from the staff yesterday. Somehow I managed to order a pizza with no cheese (blasphemy!!) and didn't realise until it was too late to add it and they had already cooked my pizza. I had asked to order another one and forfeit the money as it was my mistake and they offered to remake my pizza for me free of charge. Obviously the look of disappointment of a cheesless pizza on my face said it all, I couldn't cope with eating a pizza with no cheese! And best of all it was piping hot, fresh, and delicious!! Well played Dominos!

There only out to rip ppl off been putting up prices every month now a delivery charge of 2,50 when it was free haha inflation aint gone up this much

If I could give a zero star rating then I would!! Pre ordered pizzas to be delivered at a specific time to our party venue. 30 children waiting to eat and no sign of the pizzas. When I called to find out where they were there was no answer. Eventually I got through and the manager told me they would be with me in 40 minutes. I explained this wasn't an option because the party would be over by then. He literally couldn't care less! Terrible customer service. Will never use Domino's again.

Totally incorrect order of 3 pizzas and was charged double the amount I should of been charged rubbish service and rude staff

Great little Dominos, always collect as it's faster and better value!

Got excellent pizza from this Domino

I waited 40 minutes for one pizza

Pizza came well over an hour, which fair enough if busy. But it turned up freezing cold, not acceptable, for the price paid.

I've got to admit, it is the usual Domino's high quality 👌 that we have come to know and love over the years. Very helpful staff and efficient as always.

Ordered over an hour ago and just says at "quality check" - been at that stage for around 40 minutes so if this food ever turns up it'll be stone cold! Absolute joke!

Quality pizza, but have been let down a few times now by them completely forgetting to deliver my order. Very dissapointing.

Not a good experience, Had Pizzas from here on Christmas Eve, I have woke up this morning with Stomach cramps and my other half has D&V. Always gone to Papa John's in the past but they were unable to accept out order last night as were about to close. Most definitely won't be going here for Pizzas again.

Order a delivery but wait for above 3 hours, and every calls get a response as on the way, unfriendly and inpatient, still waiting!!!

Food delicious as you would expect from Domino's.

The manager at this place is so lovely. He really is putting his all into everyone receiving good quality food and service. I think there very short staffed currently but still top place to go and I will alway's be a customer. I recommend the BBQ ranch pizza and alway's add extra garlic sauce pot 😋

Stopped here to order takeaway pizza, firstly we were shouted at because we entered the takeaway. Then quite curtly we were asked, "have you ordered". Not at all friendly or helpful, went elsewhere.

Ordered last night and I was really pleased with the quality & temperature of the food when it arrived! Normally, the order tracker says the food is baked pretty much straight away and once it is ready, there's a delay in the delivery. I'm unsure if this practice has changed..last night it was a good while before cooking yet the delivery was within a few minutes once the food had baked. This is clearly for the better, thank you Domino's!

Decent but whenever I order a BBQ sauce big dip they always send the wrong one they send garlic and herb dont buy big dips online as this is like the 7th time now I don't know if they are blind or if their systems say just big dip I don't know but won't be ordering anymore big dips online Pizzas came hot and within 15 minutes impressed at this.

delivery is always on time. nice pizzas

Great value on offers and pizzas are delicious.

Absolute joke!! £10 worth of order down the drain! No desert and no drink! Then don’t answer the phone to try sort it! Really bad service!

Ordered the cheese and bacon burger pizza, spent the last 2 days ill with food poisoning. Avoid at all costs.

Since Bishopthorpe Road closed, I've used Acomb Domino's twice. Both times it took over an hour to receive a pizza and chicken wings. First time I called back to check in and received a very dismissive response. Second time, I was given the wrong pizza. I did not call back to solve it considering the other reviews I've seen. Food is as good as dominos can be, but the service is poor. Also, each time I was waiting for delivery, the online app said the pizza was de

Website said open till 4am. I got there at 11.30pm and they were closed. Wasted all that time and petrol for nothing.

Always great service. Pizzas never too greasy

Seemed fresher and taster than in America. They put a little 🌽 corn on it, which was nice. Different but nice just the same.

Great pizzas and great offers mainly for collection also good delivery service order online or telephone

Didn't turn up. Didn't answer the phone multiple times I tried received no refund. Waste of money and awful customer service

the staff are lovely and food is always 10/10

Im absolutely appaled. I ordered a pizza while I was at work because I knew I'd be back late, the door rang, my housemate went straight downstairs to answer it and nobody was there. The driver couldn't even wait 2 mins! What if she was an elder who couldn't get to the door quickly. I'm now back from work, starving, waiting god knows how long for them to re deliver AND the person on the phone had the cheek to tell me to "answer the door this time" how about your drivers actually wait at the door instead of leaving as soon as the door bell has rang! Patience is a virtue. I'm so dissapointed.

Always cold when they arrive. Very poor for the price. Complained and manager was fantastic. Ordered again and food was lovely so have increased score accordingly

Tasty pizza, very fast deliveries!

Consisteceny is key here and they are high quality every time great customer service as well always greeted by friendly faces.

Up all night been sick. Would rather starve to death then get anything from there again.

Fantastic service on one of the busiest days of the year! First class!!

Friendly staff. Good pizza. Highly recommended. Thank you. :)

Tasty pizza, ordered online for collection, with a meal deal. Expensive treat even with offer, but beats shop bought!

Had to wait over an hour for the pizzas, and called a couple of times to chase. The pizza and wedges had a tiny bit of heat in them but not particularly nice, and meagre toppings. The only redeeming fact was that i was given a full refund, but will not use Dominos again.

Great staff and good tasting pizzas wouldn't go anywhere else!

Great pizza and the chocolate pizza is to die for 😁👍👍👍

Had their "Meateor" Pizza for me and my 10 year old little brother. The pizza was well done and tasted great however my little brother thought there was a little too much BBQ sauce on it, which I agree on. Overall: Quick service, kind staff, fine prices, good pizzas.

Domino's pizza as it should be. Always happy to help Fast delivery Collect for the best deals.

The pizza is nice but the prices are not. Lots of selection it's just a shame it is so expensive.