The Duke in York

Staff trying their best, but beer didn't seem to be kept very well. Couple of pints had been left at our table and ours were pretty rough. Round Christmas market time, must be a nightmare trying to keep up with folks grabbing a quick drink coming in or out of the station, so feel for the folk working here.

Awful pub-Worst pint iv ever head flat and no head! Pubs full of dirty glasses and unclean in general! Atmosphere worse than Old Trafford! Avoid at all costs unless you want a week in hospital! Don't waste your money!

£9+ for a small glass of warm white wine! Rip off. And no soap in the toilets / hand dryers not working.

Toilets are terrible. They need a seriously deep clean.

Bought pint of diet coke and got half a glass as I didn't want ice 🙈

Was warmly greeted by Favour behind the bar and food was lovely. Had a bacon sandwich which was delicious, fab service

Had a good breakfast on a quiet morning. Staff were helpful and pleasant.

Terrible place. Tables, chairs were filthy. Whole place needs a total refurbishment. Go to the Station Tap , much nicer.

Came to the DofY whilst waiting for our train. The staff were lovely and the restaurant was clean with space and a good range of food and drinks.

Came for a late breakfast before train home staff were very welcoming breakfast was hot and came quickly

Had a breakfast, nothing to write home about.

Good, quick service from the staff, nice pub to kill time and get some food in whilst you wait for a train.

Really grim on a Saturday night - just no.

Lovely venue and welcoming staff, in particular Penny who made us feel very welcome

Most yummy breakfast sandwich !!! Softest white bread and perfectly fried egg !! Great before a long train journey

Very friendly and efficient staff, breakfast a bit small but very nice

Lovely breakfast and excellent service from a friendly lady who appeared to be running the cafe single handedly!

Very friendly staff and great food. Made to feel very welcome

I was served by the rudest barmaid I've ever encountered. No eye contact, dismissive and rude. One if her colleagues actually asked her "why are you always so angry?" as I was waiting at the bar. When the same waitress brought my food (chips) she threw the plate onto the table and walked away. I tried to ask her a question as she did but she deliberately ignored me. It seems like the place is run by a bunch of grumpy teenagers. So very disappointed. Avoid at all costs.

Loved the vibe in the pub and Sophie was really attentive, friendly and went out of her way to make sure the meal was enjoyable - would recommend popping over!

Great breakfast, cooked beautifully

Fantastic service by Sophie and tasty breakfast thank you

Bloody gorgeous breakfast, piping hot.

Clearly states open at 10am for breakfast service but staff just waved us away at 10.10am. If thats how you treat potential customers we won't bother spending our money with you.

Called in before getting the train home. Asked for 1 large Chardonnay with soda. Was charged £9.29. the place was tatty and the wine more expensive than a nice restaurant. Will not be back.

Amazing customer service, a nice atmosphere and great food!

Was here for a meet-up with friends. Was very busy and very noisy.

Great place for quick food and pint, the bar lady Fauouv was great 👍

Lovely food, great staff. Highly recommend!

The beer was amazingly good and food was great. We really loved it here.

Nice staff, speedy service, yummy food and enough drinks to keep you happy 😊

Delicious full breakfast, great coffee, lovely staff and a great location right beside the train station.

Nice breakfast, good service will call again

Decent breakfast food. Atmosphere was alright considering we were there at opening. Sophie was brill! Running the place on her own, giving accurate food times. Even with the place filling up after 11am, she never lost her cool and was impeccable with her customer service. All the best!

I came in to have some food before I got my train back home. The gentleman on the till was super lovely. The food was amazing too. Highly recommend:)

Advertised that it opens at 10am, we were left standing and a few others till 10.15 before it opened. Young lass serving gave no apology whatsoever to why it was late opening. No teaspoons for taking teabags out the cups either. Very poor

Dropped in last night for a drink while waiting for a bus outside. Upon entering about 6.30pm, you would think it would be really busy as the train station was very busy, but no. Extremely quiet. Got served straight away and about 3 other people in there. No atmosphere at all. As it was quiet i looked around. Lots of empties on the tables which were there the entire time (45mins) staff just chatted to each other at the bar! Surely you could make it spotless in that time. However, the worst was the TOILETS! Very tired looking and smelly in the Ladies but hubby went to the men’s. I know men’s loos are generally smelly however he said, if you wanted a NO 2, there’s no seats and were Just disgusting 🤢. Before I wrote this review, I wanted to write direct but couldn’t see who owned pub so looked on Trip advisor. I noticed, months ago someone told how bad the loos are and a reply said they were being done up. Guess what, months later, still not done. Come on DOY, you’re missing a trick where you are, pull it together and you could have a great place to visit. At the moment, people from other places countries will think, is this what York has to offer 😩

We walked in, asked for the menu and the lady behind the bar pointed to were they were, no greeting no smile didn’t speak so we decided not to spend another minute in there and walked out, awful customer service.

Awful place. Toilets seats hanging off. No toilet paper. Looks filthy. Inside. No way would I eat in there. I have to laugh at the reviews here. I can't believe people have eaten in this pub. And the Managers response is always the same. ..... we will look into it. Clearly they are not looking into it as it is still a filthy dump.

Incredible hospitality and patience with large family group

Lovely place to stop for a pint whilst waiting for your train, had polite staff and it was nice and clean! Will definitely be coming back :)

Just had a quick drink here. I'm not sure I'd spend a lot of time here.

A nice stop off before getting on the train.

Called in to have drink as early for our train. Sorry but this place is a mess, chairs are well worn and dirty, tables uncleared and prices totally over the top. The place could do with a deep clean.

Get a nice pint before the train

poor customer service was in there on 1st august 24 lost my phone someone from bar must of picked up as tracking shows last location there staff missreble and talking amongest themselves waiting 15 minutes to get served shocking service drinks not good dirty place avoid at all costs better pubs elsewhere

Great pub food was very good service also good if you are looking for something to eat by the station this is the place

Fab service from the staff, very attentive. Favour is very friendly and helpful UPDATE... Whilst waiting for my train which was delayed I was served by favour again who is always happy to see you. I tried the full English this time and I was pleasantly surprised at how tasty it was. I will definitely return for a breakfast 😋

Came in at 7.55 before our train. The dirty looks we got for walking in the door like how dare we. Staff throwing paper cups at each other laughing. Says close at 9pm however one of the staff bellowed over to another are last orders at 8.10? Replies yes Not the first time we’ve been made to feel uncomfortable. Tables dirty and glasses cups all over. Seriously need to sort it out.

Disgusting. The place is filthy. No staff on the bar. £8.40 for two tasteless lagers.

I mean… plastic glasses when drinking in pub? For real?

Bog standard vinegar-scented railway station bar where you’re required to pay for your pint of Tetley’s bitter before it’s poured.

Came here for our first drink before York races. Great atmosphere, the bar was busy but the staff did their best to get us served quickly. Typical, I chose the drink everyone was having Guinness, but it was worth the weight.

Unusually quiet tonight so feel this review isn't accurate. Nice, cold drinks served with a smile. The staff are welcoming and friendly.

One of the worst loos I have used. Code to get in, massive Helmans mayo under one of the urinals half full(not mayo haha) loo seat hanging off and hand dryer not working. Not very welcoming I’m afraid. Nice pint though 🤣 and staff friendly

I visited this place last night and it was the dirtiest bar I have ever visited. Appalling.

Had cooked breakfast here, it was fantastic, coffee was great too, staff were very friendly and attentive and the price was better than other places. Well done, 2 customers that will be returning. Summer was really helpful and polite.

Service super slow and rude. ‘What else?’ Is what we got asked. There were no manners involved. TV far too loud. Food put on the end of the bar near a bottle of bleach and a dirty cloth. Just a shambles throughout our visit. Absolutely would not return and will tell everyone not to visit here.

Nice pub, didn't come for food, quick pint before train home. Only downside was no toilet roll in the gents l, had to ask for toilet roll and wasn't overly busy.

I can't even score this place....the pics speak for me....and that's the toilets

Quick service and polite bar staff. Good place to stop if you have 30mins before the next train.

Absolutely filthy did not have food so can not comment on that, but I would not like to eat in here it’s awful

Got served by a lovely lady called favour nice atmosphere and good prices. Will highly recommend

Came in for glass of wine and coke/ Pepsi whilst waiting for train . Like everywhere in York things are pricey . Young lady behind bar ( 13/06/24 at 3:30 ) very bubbly/ smiley personality very likeable

Excellent service 💕 with £25 we ate very well and had a pint each.

We stopped in for one whilst waiting for our train A good option and better than sitting on the platform All in all a good standard train station watering hole

Half off snacks not available Over priced drinks

Not too bad a pub, right next to the train station. Not cheap by any stretch but prime location to get the commuters. Only had a tea and a coke. Decent place to chill before your train comes.

I entered casually, I immediately felt at home, great people behind the counter and excellent service, unfortunately I wasn't able to try the food, but I can assure you that the scent was inviting, I will definitely try it next time

Just what we needed at the time. Abi behind the bar - what a professional! Working so hard and always with a smile

Had breakfast this morning , was great value considering its in the train station and the staff working there where very nice and friendly , also just spotted on the chalkboard. That they do a bacon butty and a pint for £4.99 ! Would definitely recommend

Drinks ok, nice stop off while waiting for a train. However the toilets are absolutely disgusting. Dirty, toilet seat hanging off, door lock not secure, poor decor. This really does need attention ASAP

The young woman working the desk has been so lovely and helpful!

The girl with the purple hair was running the whole place by herself and doing amazing, great service and great attitude!

Great pub at York rail station. Food is amazing and really good options! I had the ultimate nachos and hot chocolate for ~ £14.

Quick pint and friendly service cheers.

The lady with blue hair was rude and unwelcoming… will never go again when passing through York

It was just the place I needed for an hour wait between trains at lunch time. Spacious and easy to place bags down and sit and work whilst eating a warm meal/snack (cheesy chips and bacon £4.99) that was more appealing then the other sandwich offerings at outlets around the station. And accessing private toilets meant it was easier to place bags and use the facilities than those within the station itself. Summer served me and was welcoming and helpful.

I was absolutely disgraced by the service. Was met by a very untidy bar member of staff. I first asked too use the toilet before I bought my drink. This was addressed with a rude in understanding response something too do with a code. We had a disagreement me stating I desperately needed the toilet before I got a drink all this time I reassured I was getting a drink. I then sat down too be confronted by the bar mans friends sat at the table saying leave the lad alone. Bullying tactics just because I wasn’t happy with my service. I wasn’t welcomed into the establishment at all. No manners. And when asked for the racing on the telly I got a simple “no” I said why I got “I don’t know” how professional ? The prices in this place are ridiculous also

Was early for my train so popped in for a drink and a snack Service was friendly and excellent ordered cheesy chips they was a let down I was expecting just chips with cheese but when they came it had loads of cheese sauce over them which I can't have the sauce The girl behind the bar offered to get me some more chips but I didn't have time It should state it has a sauce on for people who have allergies to gluten etc all it says on the menu was cheesy chips no mention of sauces

Really nice fish and chips and atmosphere. Nice friendly staff.

Not many in at the time,but handy place before getting the train back.

Was delayed, popped in bacon sandwich & coffee just over £8, reasonably priced for a station, service was good, food was decent, coffee good, staff welcoming 👍

Nice bar. Least if u drunk all u need to do is walk out of back door u on train station

Alright as a stop off before getting the train. Toilets were freezing 🥶

Really nice place. The barman was very helpful and polite.

Wouldn't advise going in for a Guiness but overall really nice

We had to wipe and tidy our table when we first sat down as although there where lots of staff only one seemed to take the initiative to serve and clear tables. This was a shame as it was a cozy respite before catching our train. Could do better.

Nice meal, very helpful staff and reasonable prices

We was very disappointed due to the fact I ordered a pint of sanmiguel with a lemonade splash and we got charged £5.25 for the pint and then an extra £1.10 for the splash of lemonade so realistically I never had a full pint. This is robbing people left and centre. Word of warning do not trust this place. I will be taking this further also!

Good beer and good wings. Can’t go wrong. Service was great, served by Abi. Right in the train station, so convenient for a beer and snack/meal while traveling.

This is a lovely, nicely priced place to go for food before the train. Dog friendly. Good price drinks too. It is cheaper than most in York. Music over the speakers was nice easy listening and not too loud so could easily have a conversation.

Do not buy this wine!! You charge £25 per bottle and it’s anything but a ‘Fine Italian Wine’ The taste is more like an old drain cleaner.

Ok to have a drink and burger while waiting for the train

Lovely service from Sophie. Lovely food , chicken tiki masala was top notch. Toilets are very clean.

Wasn’t sure about a station pub but pleasantly surprised! Service polite & with a smile, fab tasty Caesar salad & tasty juicy burger. Would definitely recommend & will use next time we’re catching a train! 🚆 ☺️

Ok for filling time in waiting for train. Expensive

The food and beer were delish and Sophie was a lovely hostess.

Excellent service and very well priced beer. Thankyou Summer

Very good Very cozy would go there again 10