Based on 740 opinions finded in 2 websites
Based on 740 opinions finded in 2 websites
Nº 981 in 1137 in York
Nº 220 of 240 Other cuisines in York
Opinions
La habitación se suponía que era una habitación de lujo con vistas al río, y aunque teníamos una buena vista del río, la habitación en sí era muy básico. Estaba muy mal, con una decoración pobre y gastada. Solo había 2 perchas en el armario, ningún otro lugar para colgar abrigos o colocar ropa, como una silla o ganchos de abrigo. La ventana tenía una sola cortina, que estaba a punto de colgar de una barra de cortina mal equipada. El baño, aunque bastante moderno, no tenía toalleros ni ningún lugar para colocar artículos de tocador. También le faltaba un soporte para rollos de papel higiénico. Estábamos incómodos con la ventana en el baño, que, aunque opaca, la gente de fuera todavía vería a cualquiera que use el inodoro o ducha ya que no había cortinas. La puerta del baño no se cerraba correctamente, y las bisagras estaban muy crujientes. La cama estaba bien, pero no era particularmente cómodo, y el edredón estaba equipado con una cubierta demasiado pequeña. Los pasillos que conducen a la habitación fueron pintados con una pintura gris opaca, descascarada, y rayados en muchos lugares. Evitar a toda costa.
Paul G . 2025-03-27
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Nos alojamos en este alojamiento por una noche y fue terrible. La congelación en la habitación y la calefacción no funcionarían. La televisión tenía marcas de arañazos y seguía estrellándose. Los muebles eran realmente anticuados y viejos, todos rayados en todas partes. El secador no funcionó. Sangre en almohadas y cojines a la llegada! Un montón de polvo en el ventilador extractor en el baño que obviamente no se ha limpiado durante meses. Aconsejo a cualquiera que no reserve una habitación aquí, aprendimos la lección y definitivamente no volveremos! No vale el dinero en absoluto. Marcas por todas las paredes también.
Rebecca K . 2025-03-20
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Tuve una estancia absolutamente maravillosa en Lils en el paseo marítimo — una introducción perfecta a mi primera vez en York! A pesar de que llegué temprano para el registro, el personal hizo todo lo posible para comprobar si mi habitación estaba lista. Si bien no pude registrarme inmediatamente, su amabilidad y esfuerzo hicieron toda la diferencia. Muchos hoteles boutique pueden ser estrictos o incluso groseros con el check - a veces, pero Lils realmente se destaca con su cálida hospitalidad. Mientras esperaba, disfruté de una cerveza fría junto al río, que era la manera perfecta de empaparme en el encantador entorno. La ubicación es inmejorable, con un montón de atracciones a poca distancia. El tiempo pasó volando mientras exploraba la zona, y antes de darme cuenta, me estaba registrando en mi increíble habitación de la planta superior. La vista era impresionante, la habitación estaba impecablemente limpia, y la atención al detalle de la limpieza era impresionante - claramente, tienen mucha experiencia. Dadas algunas de las críticas negativas que había visto, me quedé gratamente sorprendido! Sinceramente, por el precio y la ubicación privilegiada en el corazón de York, vale la pena. Vale la pena señalar que hay bastantes escaleras, pero para mí, no fue un gran problema. En todo caso, simplemente se añadió al encanto de alojarse en un edificio tan histórico! Más tarde, pasé por Lils Bar & Bistro para un cóctel descarado, y estaba delicioso. El gerente fue increíblemente amable, ofreciendo excelentes recomendaciones para restaurantes y bares cercanos. Su conocimiento local hizo mi velada aún mejor. Para colmo, almorcé en el hotel antes de salir, y fue un verdadero placer. El lugar tiene tanto carácter, al igual que la propia York.
jo . 2025-03-14
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Olvida los comentarios negativos aquí. Algunas personas quieren pagar solo unas libras, pero esperan el Ritz! Pagamos solo £ 54 por 2 por 1 noche aquí y estábamos preocupados después de leer algunas críticas. ¡Sin embargo, estaba en el lugar! Las habitaciones son pequeñas y anticuadas y las escaleras a nuestra habitación eran empinadas, pero recuerde, esto es York! ¡La mayoría de los edificios tienen 100 años! Por eso fuimos. Lil’s está en una ubicación fantástica justo en frente del río con todos los bares y restaurantes a pocos minutos (si no segundos! ) a pie del hotel. Había té y café en las habitaciones y el baño era muy moderno. La habitación estaba muy limpia y acogedora. Ahora los pocos (pequeños) puntos negativos. La ‘vista’ desde nuestra ventana era de una pared de ladrillo muy antigua a pocos metros de distancia (seguro que otras habitaciones pueden tener una mejor vista), pero no nos importaba ya que estábamos allí para una noche y una buena comida. Uno de los vidrios viejos de la ventana del marco se rompió y se cubrió con una tabla de madera cuando se reemplazó el vidrio solo habría costado unos kilos. Y a la cómoda le faltaba un botón en uno de los sorteos. Nada desastroso, sino una pequeña cosa que debería haberse arreglado rápidamente. Aparte de eso, nos lo pasamos muy bien y sin duda volvería a parar aquí! La propia ubicación nos lo vende de nuevo. Así que si quieres un lugar barato y alegre para alojarse (también 25% de descuento en el bar de abajo más los próximos 2 bares si te alojas en Lil's) entonces este es tu lugar! Si esperas el Ritz como hacen algunos aquí, ¡entonces paga el extra y detente allí! 👍
davejamessmith . 2025-02-28
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Not impressed… the room is small, we were supposed to have a view over the river (paid more for that) but that was obstructed by the very tall bed headboard , also mostly no heating , and when on it was barely warm the radiator. Don’t expect much , is part of the pub.
korry sophie . 2025-02-24
MORE AT Google
Terrible service. Waited well over an hour for food which arrived cold. Asked twice what what the hold up was but kept being told it’ll be five minutes which it wasn’t. Will avoid in future.
Lynne Allison . 2025-02-22
MORE AT Google
Soooooooo expensive!!!! We purchased 2 double house spirits and mixers, and it came to £18!!! The food is also insanely priced - £20 minimum for fish and chips. The service was fine, and the bar itself is nice. Toilets are dirty and wouldn't flush. Just meh, would have skipped it if we knew how expensive it was!
Megz Wills . 2025-02-18
MORE AT Google
Well you serve desserts and a children's menu. And for an adult dinner?????
David Doyle . 2025-02-17
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A great value of money room, It’s by far the best value I’ve had in a while the room was clean complete with tea/coffee modern shower room, TV etc .It’s not 4star -but it doesn’t pretend to be-would I go back if in York? Definitely
Charles D B . 2025-02-13
MORE AT Google
In a lovely location, walking distance from all the shops and pubs.
bri e (bri) . 2025-02-13
MORE AT Google
Absolutamente horrible. Personal despistado. No hay papel higiénico en el baño de señoras. Viernes por la noche, solo unos pocos... ahora podemos ver por qué. "… … … … … … … .
buzz2424 . 2025-02-08
MORE AT TripAdvisor
Fantastic little hotel, very affordable and centrally located. Staff were very helpful and accommodating after I had a booking mix up.
Thomas Little . 2025-02-06
MORE AT Google
Mi pareja y yo nos alojamos aquí por 1 noche nunca más habitaciones sucias tanto polvo que podría llenar una almohada helada fría en el baño tengo asma y tosí toda la noche en la mañana fui y miré debajo de la cama polvo grueso polvo grueso en la parte superior del armario polvo grueso y las bragas de alguien debajo de la cama que era ment para ser una habitación de lujo voy a llevar esto más lejos.
Andrew L . 2025-01-10
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Very overpriced for the standard of accommodation, rooms very small and very basic, the only positive point is that it is right in the heart of the city centre
Michael Norris . 2024-12-21
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Disappointment, the rooms are of a low standard, the decor is poor and shot at, dirty stained and worn carpets, check in is via the main bar with no separate check in desk, so if the bar is busy which it was you have a long wait to receive your room keys, staff uninterested when checking you in, price paid was £150 for 1 night, £75 would be more appropriate way overpriced for the standard in my opinion.
Mike Norris . 2024-12-17
MORE AT Google
Nice pub but cold for this time of year!
AARON ARCHER . 2024-12-08
MORE AT Google
Buena ubicación. El fuego se encendió en una tarde fría de invierno cuando visitamos, tan agradable y cálido. Buen personal, cerveza bien cuidada. Una forma agradable de pasar una o dos horas.
variouslots . 2024-12-05
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So stayed here for two nights. Room was ok clean but a bit tired looking. The one plug socket my the bed was broken no hairdryer in the room which i thought that was a must and an ironing board but no iron which I thought a bit stupid but anyway. So it was ok but might not stop here again.
Rachel Burke . 2024-11-26
MORE AT Google
Booked to stay , then got really concerned about the amount of bad reviews, so emailed and phoned constantly from morning till night no one ever picked up the phone after a few days of trying and getting absolutely no answer we cancelled
Paul Banks . 2024-11-25
MORE AT Google
Great location and viewing over the river. Didn’t try the food but toilets in need of some TLC and, personally, put off by inside vaping.
linda . 2024-11-24
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Evita como la plaga. ¡Reservé una habitación de lujo! No le daría una estrella. Ojalá nos hubiéramos dado la vuelta y nos hubiéramos ido. Escaleras muy empinadas en el interior y escalera de noche. Estaban sucios. La cama y las toallas estaban limpias, pero el olor de la habitación era insoportable. Salimos temprano en la mañana y no pude soportarlo más. Fin de semana totalmente arruinado.
Sue I . 2024-11-16
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Sitio web que solo muestra habitaciones reformadas, así que bastante engañoso porque nuestra habitación (habitación 8 ) definitivamente no era como cualquiera de las fotos! Los muebles estaban pintados de gris, con arañazos y marcas de arañazos por todas partes, se veían muy borrosos. A las 3 am tuvimos que sacar el colchón de la cama y ponerlo en el suelo ya que los listones estaban rotos y no encajaban correctamente en el marco. Así que pagamos £ 207 para dormir en un colchón en el suelo! El sitio web también debe dejar más claro que hay dos conjuntos de escaleras muy empinadas y estrechas hasta las habitaciones. Si hubiéramos sabido esto no lo habríamos reservado por la cirugía de rodilla de mis maridos. El precio de este lugar es una estafa absoluta! No malgastes tu dinero.
Helen S . 2024-10-27
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Decent place to stay, our room wasn't one used in the pics but it was still decent enough, the shower was pretty rubbish mind, would stay again no issues.
Richard Major . 2024-09-19
MORE AT Google
Happy staff,nice location Tasty pizza
Jackie Fawcett . 2024-09-17
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Actually hate to complain but I came here today with some friends and the waiter spilt 5 drinks on me !! Totally understand accidents happen and was super polite to the guy but the service after wasn’t good enough. The guy came bag for towels for the floor, nothing for me (and I was SOAKED), - had to ask for napkins etc whilst the drinks pooled in my dress, there was no proper apology or money off the drinks/ another drink offer and none of the other waiters acknowledged this or checked in just came and asked if we wanted to buy more drinks! It was that much beer spilt that I’ll need to pay for my shoes to be cleaned etc and had to spend my whole day & night around York smelling of beer and trying to dry off !!! Unfortunately this was our first stop on a long day ☹️
Sophie Ashton . 2024-09-14
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Just popped in for lunch and coffee
joan pringle . 2024-09-06
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Éramos una gran fiesta familiar para almorzar el domingo festivo. El personal era tan servicial que nos sentaron a todos dentro e incluso encontraron lugares para almacenar dos cochecitos Mientras comíamos comida deliciosa.
Joan C . 2024-08-28
MORE AT TripAdvisor
Great place for a pint, great staff. Lovely warm room great place for a kip :)
Bradley Spence . 2024-08-25
MORE AT Google
Lovely pub in a lovely location. Staff very attentive towards customers especially Ellie, definitely recommend. Great place to stop by and have a drink.
Cayce R . 2024-08-25
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Lovely Riverside location, efficient and friendly staff, never had to ask, all of our needs were anticipated. Food was lovely too.
Jaded G00ber (JadedG00b3r7) . 2024-08-24
MORE AT Google
Great location with a nice view over the river. Nice clean and spacious rooms, with decent comfy beds. Will definitely be staying again.
Mark Langton . 2024-08-23
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The service was fine from a young man, he told me there was a 45 mins wait which was acceptable for me. Now to the food - it wasn’t good - the toasted ciabatta wasn’t toasted or it was cold. The chicken was overwhelmed with the taste of pesto, mixed with very slimy mozzarella. The chips felt like they’d been cooked and left to go cold. Overall - poor food avoid!
Toni Frost . 2024-08-14
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Beautiful bar. Busy summer Saturday so was slightly crazy but the wonderful Ben looked after us. He was a superstar dealing with a little niggle but hands down sooo helpful. All staff were amazing dealing with everyone who had been day drinking. Well done guys x
Technically Nails . 2024-08-10
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After sending emails which they had never answered to cancel my booking(one month in advance), because unfortunately I've got sick and I needed a surgery. So, I decided to give a call and the receptionist wasn't really helpful telling me that I could cancel it through the website(which is not true).. I couldn't,so I gave up because of my condition due I was already in pain, I couldn't even think about that. I've lost money and time,thank you so much for your help!!
Emanuela Ciaccio . 2024-07-30
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I've had Yorkshire fish and chips before, so I wasn't expecting them to be so greasy. The batter was light, the fish a little bland, the chips were good, but they could've spent an extra ten minutes draining off the oil. We sat at an outside table and enjoyed a perfect day, so we can't complain like we want to.
nabenom . 2024-07-30
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Great location and lovely friendly staff but Sammi was a stand out. I was surprised that she wasn't head waitress or manager as she was helping other staff & smoothing service every time we were there (stayed 2 nights & multiple meals) highly recommend
berry jones . 2024-07-29
MORE AT Google
Good location, good food, great beer. Ideal for a warm, sunny day. Didn't stay so cannot comment on it as a hotel (didn't notice that it was).
John Rose . 2024-07-29
MORE AT Google
1st visit sat outside for a few hours this afternoon Nice selection of drinks service was good The handrail at the top of the stairs on the way to toilet Was quite wobbly & could do with some attention
Beverley Swales . 2024-07-28
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Good busy pub but they do not know the law on smoking, they seem to think vaping is deferent to smoking, absolutely not, still passive smoking. Bar staff rude.
Zoe Naulls . 2024-07-27
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We had a lovely full English breakfast here it was a lovely warm day so we sat outside along the river everything was cooked really nice it set us up for the day, service was great and the person serving was very polite.
liz_beth . 2024-07-16
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At £68 the room with en-suit was very good. Clean tidy and well laid out. TV and coffee/Tea making facilities.
Michael Thorn . 2024-07-15
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Great spot at the waterside, good food too.
Richard Pearson . 2024-07-11
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Staff fine, location by the River so good. Food very average for the price, expected a bit better, but sadly no.
john Hanson . 2024-07-09
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The service is terrible and slow, no professional manner at all. The food and drink are awful and I have asked to toast the sandwich but are told that the food has to be served cold. It ruins my day and mood at York. I would never come to York for visit again.
yanrong shi . 2024-07-02
MORE AT Google
A good base for exploring York. By the waterfront but not too noisy
Peter Cook . 2024-07-02
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Great place for a weekday coffee sat by the river, the food is delicious as well. A bit of a hectic location on a summer's day weekend though.
Daniel Thomas-Peter . 2024-06-28
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Slow disinterested service. Sign said there was a meal offer, which didn't apply outside. Requested refund after an hour of waiting, was told then it would be 3 minutes. 10 minutes later still no food, a forgotten order. 2 other places close by which I would suggest must be better than this place
Robert Meadows . 2024-06-27
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Great location, but a bit pricey
John Phillips . 2024-06-25
MORE AT Google
Nice location on the water and friendly service. The photo shows the terrace on the other side of the water. Near King street.
mariëla kalwij . 2024-06-25
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Service terrible, long wait times for attention from arriving to leaving. Asked 3 times for table to be cleansed of previous customers ketchup. Lunch finally arrived and placed on still dirty table! After some waiting and food going cold staff eventually came and smeared the ketchup with dry blue roll 🤣 When challenged about tables not cleaned between customers as Covid is still around and should be wiped better perhaps even disinfected, he replied “we always disinfect between customers”. When asked how the disinfecting missed such a blob of ketchup he glowered, spun quickly away and marched off!! Presumably to report us to Basil Fawlty…. Get a grip Waterside management, good times won’t last forever with this poor customer service and more important good hygiene. Which makes me wonder if front of house not kept clean how is the inside😱….
Stephen . 2024-06-25
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Lovey stay, rooms clean, would go again
elaine dufton . 2024-06-16
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A wonderful hotel in a historic building. It is in a great location, just a few minutes walk from the shambles, the city walls and many shops, pubs and restaurants. The staff were friendly and accommodating. Would definitely stay here again.
Jedediah Doerksen-Callen . 2024-06-05
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Very busy. Happened to be a nice day lots of people about. No service apart from glass collecting. Had the same drinks twice both times different prices. Personally better off going into town away from the river 20% cheaper
Greek Cats . 2024-05-22
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Lovely two night stay fantastic location in the heart of York close to all shops bars and amazing atmosphere, staff really do put a shift in very hard working and approachable friendly warm welcome 🤗 value for money. The breakfast was delicious 😋 well presented and relaxing on the waterfront would highly recommend and will revisit soon Thanks guys x
Miranda Creasey . 2024-05-19
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Too much noise from the bar at the grund floor. Guest room ok, service ok, but I dont recomend this place if you are looking for a quiet evening. However, the music stops at 10 pm!
Edmund Lampe . 2024-05-14
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Bit expensive but on a sunny day we'll worth it , staff really really friendly and provide a good service , we will return
dougcharlton . 2024-05-14
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Fish and chips was greasy and batter soggy! Gammon fatty and under cooked. Steak and ale pies are good plenty of filling! Just the food offer isn't allowed outside! Forced to sit inside on a lovely day! We stopped drinking which ended up costing them money!
Roger K . 2024-05-01
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Lovely location great service food and drinks ok
Gerry Lay . 2024-05-01
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Went in today with family for some lunch food served cold to us politely sent it back for the lady who took it to be rather rude in her approach drinks and beers served warm and flat at £6.00 a pint you expect it to be cold I recommend people stay away from this restaurant
Kieron Babington . 2024-04-14
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Booked a double room for a last minute York trip, traveling as 2 adults. Overall the location in late Spring and Summer would be amazing as it's literally right on the river plus theres a pub with outdoor seating just a stumble away. The staff checking us in that evening were friendly and helpful, but having to come in through the pub was an slightly uncomfortable experience. There were intoxiated men asking us questions like how long we were staying, etc. While it may seem "harmless" we did choose to enter and exit only through the non pub entrance for the remainder of our stay. Pros: Room was clean and welcoming. Kettle, plenty of towels, etc. While smaller, the room had a lovely view of the River.The seperate entrance was nice to come and go without having to go through the pub. Cons: There was not a spare blanket in the room, so by the time we returned for the night the desk was closed. So ask for extra blankets/towels at check in if you think you will need it. Be aware that while the river location is lovely in theory theres 2 main things that may ruin the experience: major flooding and the fact that super early (before 8am) there will be people rowing on the river. So if you're a light sleeper the callig will wake you as it did me. Be advised this is not an easily accesible stay. The stairs are very steep and winding. Overall solid option if you're booking last minute and need a clean room.
Kristen Rivera . 2024-03-18
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Sunday lunch, ordered the beef and it was inedible when it arrived had a really strange perfumey taste as if the meat had started to go off the staff were very helpful and swapped it for a pork lunch that was also very perfume to the taste and we suspect was also off, don't recommend anyone goes here. And refused a refund, came out and went to Greg's for food with out the poisoning
Peter Wray . 2024-03-03
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The room which was number 1 was appalling … it was dirty the curtains were hanging down … bathroom door wouldn’t close properly. Shower either scolded you or froze you . No toilet roll holder …. Nowhere to hang anything up in bathroom … but worst of Al, was that the heating wasn’t working so we were freezing . We told them of the problem and 4 hours later they brought us a tiny little heater 🤣🤣 The toilet seat moved when you sat on it There was a fireplace in the room with a mantle such caught my partners arm every time he tried to get past it as it was so close to the bed . Hairdryer broken Complaints were made of these problems but the staff seemed very unconcerned as they were sat at the bar just chatting with each other. I certainly won’t be booking this accommodation again and would never recommend it to anyone else.
Lynda D . 2024-02-16
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It was in the later hours of the afternoon that I came here, beset by rain and its consort, the flooding of streets. Unconvinced by the cleansing given unto me by the heavens i did dain to use the bathing facility provided herein. Twas folly, but i knew not. For as i tendered the rising temperature of this shower I failed to imagine. I did not contemplate if the temperature would not abate. That it would keep rising, steaming my room into a veritable sauna while rending flesh from bone in its twisted plumb-heart. As i began to rinse and shampoo my locks, worn and straggled from the day's travel, i noticed that this unforseen fate had set upon me. That like the lobotomised frog of the victorian scientist, I too was to be scalded against my immediate recognition. I fumbled with the controls, desperate to bring back the temperature at which I knew peace, but minutes of study did not lend me the needed information to parse this ancient device. It was determined to reach some terrifying zenith (or perhaps nadir!) in which i wanted no part. Stepping from the shower, I realised that i must rinse my hair before i was free of this brimstoney lava spout. Dipping in and out, in fear of burns i attempted to anoint myself in the flames, develop some resistance and leap through fire to be done with the upkeep of my hair. Each lashing was caustic, leaving lasting marks of pain on my temple,. The steam as it rose sweltered the room, fogging each and every surface in a dew with the rancid texture of rough tripe. I was undeterred, desperate to cleanse my hair of the shampoo i had so brazenly lathered upon it before learning of my fate. I swung my head forward into the stream of satan's micturition, and it slapped forward into both my eyes, smudging the blasted shampoo in and causing my pain to multiply as i doubled over - right into the godless fire. Desperate to flee, I pawed for a handhold, but my hands did connect not with any such thing, and slipped wildly through the agony pool which collected around my near-deafeated corpse-in-waiting. I turned 360 degress around and made for the tap, and with some degree of struggling was able to arrest the water flow. It was at this point I decided to wash my hair in the sink instead. 5/5 wonderful amenities and great central location. Shower needs fixing probably.
Lilith St Cyr . 2024-02-01
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Stayed in lots of places in York,Deans Court,Malmaison,Hilton etc.This place is an absolute nightmare.Freezing cold as the heating doesn’t work properly.The shower has two settings,freezing or burn your skin off hot!!With the hotel being part of a pub we got back to the pub for a drink before we went to our room.This was Monday evening about 9pm.When we walked in there was a group of lads sat at a table with the young lad in charge.Told us we couldn’t have a drink because the bar was closed(it’s a pub).Music was blaring but I asked him for a heater as it was so cold the night before.He said no problem I’ll fetch you one up to your room.Waited 20 minutes and went back down to find him still sat with hid mates.Oh sorry he said I’ll bring it straight up when he finds one.Eventually did.I asked him if he could turn the nightclub sound system down as we couldn’t hear the television,he said ok.That never happened.To top it all off open drug deals going on outside.Cheap place but please avoid at all costs.
louloudenn20 . 2024-01-30
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Wow what a disappointment. We were looking forward to our stay here, however the room was a total let down. The room is nice but the hair dryer didn't work and the shower, well let's say you'd be better going outside in the rain to get a wash. The staff are friendly and the location is great. It's expensive for what it is and I would look for a refund if I could be bothered. Checked out at 9.30 as we just couldn't stay there any longer to wait for the bar downstairs to open for breakfast at 10am. Never again
Andrew Perry . 2024-01-27
MORE AT Google
Very small and rarely seats free do book ahead
Dan Dan . 2024-01-07
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Fantastic place with an old feel to it but in the perfect location possible in my opinion as it's next door to everything, the shambles, dungeon, river, bridge, car parks only a 2 minute walk, food and shops. I recommend this place but don't expect an ultra modern hotel, this is a listed building and feels like an old B&B which is what it should feel like in an old treasure like York. We love staying here and will be booking many more times ahead. Don't rule out this quirky little gem without trying it yourself.
ian m . 2023-12-22
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Visited for lunch and were told we had to sit inside as we were using a taste card. Couple of us had the Philly steak baguette served with side salad, onion rings and chips but baguette was quite dry and onion rings were wattery. Bit pricey for some things on the menu. Don't think we'll visit for food again. Staff were friendly.
angela24134 . 2023-10-17
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