Domino's Pizza in Adur

Very nices service by the staff ...n quality wise the food stuffs were really good

Manager is awful Very unhelpful Sounds depressing to talk to Like a grey cloud in a shop

I liked vegi supreme pizza for 12 large is good and fulfilling. I will again buy this pizza.

Got food poisoning from here hygiene is really poor do not use !!!

I recently revisited this place after a gap of about four months, and I must say, the changes are remarkable! The store manager and the support staff have truly transformed the experience. Kudos to the store manager for implementing these improvements. The service was efficient, and the overall atmosphere felt more welcoming. The wait time was minimal, store manager was very friendly and attentive and the support staff had a positive attitude. The store is now much better organized, cleaner, and more customer-centric. It's evident that they've put effort into enhancing the dining experience. I would definitely visit back and would highly recommend👍

I am pissed off with all your bike riders flying through the alleyways next time I will push them off the bike

Over charged us we stated it and the guy just mumbled and walked away

Ordered from here last night and started having severe stomach pain straight after eating, been up all night vomitting

I ordered last night and have been vommiting since . Avoid this place

Pizza was not cooked staff don't know customer service loaded cheese and bacon fries raw rock hard. Please check your order if collecting it or home delivery. The manager leaves her staff to deal with problems does not communicate what she says on the phone TRUELY TERRIBLE NEVER AGAIN

It's Domino pizza, usually nothing worth writing about. But this Sunday 13th August, only 1 hard working woman at the shop, all the items received was freshly prepared, still pipping hot at home after collection. This shop is very clean.

I fenced a pizza from Domino's in Lancing Village, so I went to the shop and ordered a Smell pizza and a Medium, The Staff said it would be 10 to 15 minutes and so I wait inside ethe shop for it to be done and when he handed it over to me was two small pizzas, When I told them about the mistake that they have made they denied it and my friend was with me at the time and knew what I had said to the guy taking my order, I will be not going back ever again, Even if my life depended on it.

Wanted to order for a Business Lunch for Delivery, due to the volume of the order, I contacted the day before and dealt with Mo who was brilliant, he went through my order and ordered for me as I had difficulty with the App! My order went through promptly with good discount applied. The delivery was exactly on time and although one pizza was missing this was not an issue and was swiftly delivered by Sunny. Excellent service and brilliant value for only. Would highly recommend.

I hadn't been home all day, I had a day from hell, hadn't eaten,decided to get a pizza all I had on me was a 20note, to be told card only, i explained my situation but no card only!! how are you supposed to get food if all you have is cash?? Absolutely disgusting!

Lovely fresh, hot pizza and twisted dough balls, very quick service and polite delivery driver. Definitely will order again.

Appalling service. Over one and a half hours. Quoted 15 to 30 minutes delivery. When rang they did not want to know. I insisted on a refund. Will not use again. And its minus 1 star.

Terrible customer service. Over an hour to not get anything delivered. Had to phone up 3 times. Staff could not care less.

Terrible service, over an hour late. When called all we got was a load of lies, different people telling us different things. Not happy, management is rubbish

Good but took too long to arrive

Good pizza. Good price. Quick. What more can you ask from dominoes?

Stuffed crust isn't really stuffed, not like Pizza Hut's. Delivery service when offers are on is a joke, had to ring up as I waited over an hour for it to be delivered. Won't use again

One of the worst and most surreal customer service experiences I've ever had. Tried to order a collection online only to have it rejected, walked in and placed an order for one large pizza. After waiting 10-15 minutes it appeared the order was ready only to find out he hadn't started making it so I asked for a refund, it was at this point we went through a rollercoaster of the server arguing, pleading, bargaining and emotional blackmail to keep me from requesting a refund. He took my phone number and email address to process the refund only to use the phone number to call me at 20 past midnight. Went into branch this morning to follow up on my refund to find the same person there and now he claims to be manager which I was gobsmacked by. To top it off the money from the online order is showing as pending on my card so I've got 2 refunds to chase.

Took an hour and a half for a pizza to arrive. We literally live not even 10 minutes away. Unhelpful when called, never on-time from this store quite annoying everytime. Not worth the wait order from elsewhere

Was waiting just over an hour for deliver but joined up staff we very helpful and apologetic as well as the driver being very kind. Customer service was amazing!

Awful customer service. Man on other end not even taking any notice of what i’m saying or ordering. Not ordering again

The food was pretty good and the stuff was nice.

Absolutely amazing Great staff as well Thank you , guys

Nothing goes worse than Dominos As much as very approachable, waiting time is now over 2h time! When no longer able to deliver in time - online dificulties is the asnwer. I guess it should stay local since big corporates can’t cope with their promises Let live the locals

Ordered for all my friends and had items missing so called to ask for them to be sent back out and they said yes but waited over an hour and called again they didn’t speak to me in the correct way made me out I was lying then proceeded to lied about their manager in store and said we can come down and sort it staff need training and think they need new staff tbh as it was ridiculous very disappointed in this so hopefully they can learn some manners

Found your twitter account very offensive

Hi [customer name], At Domino's Pizza - Lancing, it is our goal to ensure a positive customer experience. We are very concerned to hear you were disappointed with our service and we really want to put it right. We are sorry to hear about the concern you have raised. Please give us the opportunity to investigate the issue as quickly as possible. In the meantime, thank you for bringing this to our attention. Your feedback helps us to maintain the high standards you rightly expect from Domino’s.

Good pizza and nice staff. Shame the managers deprive them of their human rights and are told they aren’t allowed any water.

Honestly awfully managed, clearly don’t know when they’re busy and don’t schedule their staff in correctly, food is always late, pretty sure one of the drivers ate some of pizza toppings as I could see pepperoni grease around their mouth and on their grubby little fingers

Really happy with deal .. service and quality of pizza ... very quick delivery .. pizza was lovely and fresh

Really happy with delivery time...price and service will be using again .Pizza was hot and amazing I would highly recommend. Really great deal with 50 percent off when spend over 30 quid

I was uncertain about ordering food from here based on recent experiences at other branches but I walked in and got served by this absolute legend of a team member I think his name was Elliott who gave me the cheapest deal and catered to my dietary requirements short wait for my food which was piping hot and looked like a pizza you see on the adverts he was friendly and welcoming throughout my time in the branch wouid highly recommend this store to friends and family

Ordered at 17.30 and no delivery by 19.00 spoke to store at 18.33 and still no joy short-staffed and powercut at shoreham causing delays my pizzas have been in a heat rack keeping warm

Order placed 5.40pm, tracker said delivery 24-30 mins. Tracker said delivered at 6.45pm no delivery received! Rang shop and they said sorry will reorder wait 20 mins. Said children were hungry make it quicker but they wouldn’t. While on phone pizza delivery arrived. Told person on phone and ended call. Started pizza, it was so limp when picked up slice all topping slid off. Chicken bbq barely cooked all food cold. Had to eat it as children hungry. 8.45pm delivery driver rang to say he was at gate with our order! Sent order away! As already eaten the cold limp soggy pizza. This whole experience was horrible. When we eventually feel we can face eating Pizza again it won’t be Dominos! TOTAL WASTE OF MONEY AND DISGUSTING SERVICE AND FOOD. Update on complaint… they are very sorry they can’t offer a refund but please reorder for a free pizza!within 30 days! It will be a long while if ever before I eat another dominos pizza. VERT POOR SERVICE FROM SHOP AND CUSTOMER SERVICES.

Yet again only half the order delivered gave them benefit of doubt but happened again!.. had to wait 25 mins for rest while the food had gone cold..delivery driver rude no apology just shoved the pizza at me...staff need retraining and a lesson in customer service!

Wrong order arrived with missing item, was told it would be replaced then 1 hour later it still hasn’t arrived after being assured it was close 20 minutes prior so had to request a refund. Initial person who answered phone was also rude

Ordered our regular 2 large with kickers combo at 6.57pm on a Thursday, so not a busy night. Online tracker even said it was out for delivery at 7.30. At 8.36 we're on the phone to the store wondering where our food is, only to be told this is the 2nd order that night our driver had "lost", but not to worry we'll give you a full refund AND send out a remake. 9.15 and we're finally eating luke warm pizza. 2 weeks later and no refund so phone the store again who apologised and blamed other in store staff for not processing it. As compensation we'd have a £30 voucher put in the system and the refund would be put through now. Well, no refund, no £30 voucher and no contact. Guess we'll be going next door to Pizza Hut from now on. Hopefully there customer service is better..... Certainly couldn't be any worse.

Got a delivery. Food was good and delivery staff were very kind

It's dominos, like McDonald's but for pizza, you already know how delicious it is

You know what your gonna get, tasty pizza, hot, good quality.

Good deals on collection, bit expensive otherwise but there are some good deals. Good central location in town.

Paul the Maverick is a cracking driver

Police and speedy service , tasty food 😊👍

Pizza was good, meateor was great. Lose one star as they didn't cut the pizza properly, so the slices weren't actually slices. More just ripped off chunks by myself. Pizza cutter needs some sharpening. Other than that, tasted good and ready fast.

The bird who answers the phone needs to learn how to speak to people, bloody rude and based on that we’ll be using dominos shoreham. Disgusting.

Very quick service. And very tasty. I sat in and it was very clean

Most of the time the food is good quality and delivery is often quick however sometimes there is a problem with the order but the staff is helpful in sorting out any mistakes

Good stuff even especially before 4pm

Didn't visit sat outside in my car waiting for wife.

Food is most of the time good quality and the staff are always very friendly. Sometimes the magharita could do with a bit more cheese but other than that perfect 👍

Visit regularly as Grandson likes the Pizza offer before 4.o.clock for a pizza and drink for £3.99

The only solution when the rest of the food places are closed.

Food was okay.. delivery driver was a knob, chavy music playing really loud from his car but then again it is lancing after all.. but sort it out ffs

If you like Cake you'll probably like Domino's pizza. If you like nice pizza you probably won't like Domino's pizza.

The last 3 times I have visited here I've had a bad experience. The staff seem to be in their own world half the time. Ordered a large pizza and waited in store and took over 30 minutes as they cooked a medium pizza and then failed to give me additional items I paid for prior and wasn't even given a receipt after card payment so couldn't prove what id payed for. Menu nowadays is nothing to get excited over too. As a franchise I know they can be hit and miss

It's a domino's, you get what you expect. Place is very clean and staff are good.

A very nice Resturant a great place

Amazing place, great manager, really helpful

Pretty standard pizza I would prefer a proper stone baked oven pizza every time.

Used Domino"s app last night to order pizza, ordered at 7.30pm; one hour 45 minutes later I cancelled it as it STILL hadn't been delivered! Using the app was a mistake as it defaulted to nearest store, Lancing, we usually phone the Shoreham store & (touches wood) never had a problem with service, timing or food. Phoned Lancing store 1 hour after order placed & they said it was "out for delivery" yeah right. NEVER using Lancing Domino"s again, they're a joke 😡

Not impressed with my Dominos Lancing order yesterday evening. 1. Pizza was around 30% crust which is a joke, plus the remainder was limp and soggy. Utter rubbish. 2. Cheesy Nachos had zero jalapeños and the cheese wasn't evening melted and was cold. Overall very poor and a waste of money. The food was embarrassing. Won't be returning or recommending.

Never used dominoes before. Just phoned for two pizzas wedges garlic bread £36, got to be joking. Back to Andreas £16 and probably better

Delivery persons can sometimes be rude but the pizza is to die for so get collection lol

Stood around at the front till for about 10 minutes before anyone noticed me, too busy having a chat in the office.. Quality of pizza was also poor.. so expensive also.. Pizza Hut much better