Based on 490 opinions finded in 3 websites
Based on 490 opinions finded in 3 websites
Opinions
Always a smile, tasty food and good sized portions, very helpful and will adjust the meals, more/less spice/chilli, would recommend
steve c . 2024-11-15
MORE AT TripAdvisor
Best place for chinese in lancing
Stuart Matthews . 2024-09-24
MORE AT Google
Didn’t know it changed owners normally the food is nice and tastey the seaweed wasn’t crunchy or surgery the satay chicken in sauce was watery the chicken curry was watery wasn’t much taste to any of the food won’t be ordering again. The last owner the food was amazing big fat 0 from me
Stacey Collier . 2024-05-18
MORE AT Google
Waited an hour and had to ring. Finally arrived. Ordered the crispy duck. Was all fatty and slimy couldn't tell what was meat if there was any, I sent it back and they replaced it but was the same. Won't order again. The service was good but food is a no.
Lisa . 2024-03-22
MORE AT Google
Used to be one of the best, but the menu (and maybe the owner) has changed recently, the food on my last visit was awful.
steven goddard . 2024-03-20
MORE AT Google
Have used Lee House for years and it was mostly okay. Ordered a takeaway tonight but didn't realise it had changed ownership? Crispy duck was actually slimy and the hoisin sauce had a very chemical taste. Totally inedible. Much smaller portions and what was supposed to be foo yung, turned out to be omelette and chips. Need to find a new takeaway 😩
Gary Bridges . 2024-02-23
MORE AT Google
Hasn't been ordering from Lee House for a while, and only just realised its under new ownership/management. Fantastic value, enough to feed 2 adult, and just over £21 in total. 1st impression, food looks good and hot. Both Singapore Noodles and Crispy Beef are spot on, and tasted great and how they should be. 👍 Broccoli with Garlic, no sauce, not watery, lots of garlic, slightly underseasoned in my opinion, could do with more oyster sauce. But I suppose its stir fry Broccoli with garlic, so can't really complain about it, hence food is still 5 stars rating. Chicken and sweet corn soup is fine and not overpower by MSG. There is also a large bag of complimentary Prawn crackers. Overall its 5 out of 5, for that price and a small takeaway in Lancing, there is nothing to complain and all the food did get eaten 😋.
Alan . 2024-01-27
MORE AT Google
Food poisoning on Christmas Day. Just got over it. Thanks 👍
Josh 1221 . 2024-01-02
MORE AT Google
Delivery was slow, the order was wrong, the delivery lady was very rude and the food tasteless and undercooked. What a waste of money.
Jay . 2023-12-19
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I have just had a delivery from Lee House it’s absolutely disgusting dry duck Luke warm ,ribs tough watered down sauce. Even the cucumber was on the dry side for the pancakes Hong chicken over cooked chicken very dry ! How can these people stay in business, and charged £32.10 so disappointed . June Hawthorne
June Hawthorne . 2023-11-28
MORE AT Google
Food nice even though my chips were lukewarm. Inexpensive.
Sally Lewis . 2023-10-02
MORE AT Google
The worse chinese going duck fatty no meat noodles yuk curry sauce yuk
Claire Carter . 2023-08-29
MORE AT Google
Ordered thus evening and everything was lovely
Paige Kelton . 2023-04-25
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Ordered online and delivered bang on time, lovely and hot. Chips - lovely House curry - the meat was duck skin (I think?) not very nice, curry taste wasn't brilliant BBQ ribs in sauce - lovely House Chow Mein - tasteless but plentiful. .... I mixed some of the BBQ rib sauce in to give flavour. .. there was a white/ colourless thick sauce in the chow mein and it didn't look appetizing. Overall shant order again as not best impressed. If we do will order something different, better to try another in the area!
Irene Leech . 2022-10-23
MORE AT Google
I went in there 5 minutes ago to pick up my sweet and sour chicken balls which are lovely but the girl behind the counter was so rude. Yes you with the grey jumper on tonight. She handed me my food. I said thank you and goodbye twice and she didn’t even look up from her phone. You must only be working there because you’re family.
Kimberley Weitner . 2022-10-19
MORE AT Google
We've been ordering from Lee House for a while and never had an issue until this evening. Only a small order of salt and pepper prawns and special fried rice. Had a few prawns and then tipped the rice onto the plate, started eating and found 2 short black hairs in it. Phoned them to be told to bring it back for a refund. Got there, the girl then started refusing to give us a refund saying we didn't know what we were talking about when we said we had the right to get a full refund. Left with prawns as apparently management refused to refund them as we had eaten 2 of them-they refunded the rice only. Very rude girl saying We've never worked within hospitality as "the customer isn't right" when in fact we have. Non of the staff wear hair nets despite this being one of the food hygiene regulations. Never going back! Told them that, and the girl said "good, go round all the other establishments and see no one wears hair nets". Customer service is shocking!!! If you want questionable hair in your food, then this is the place for you! How they have a grade 5 for food hygiene is concerning.
rachel . 2022-07-14
MORE AT Google
I had aromatic duck with egg fried rice, the duck was very dry and not editable and so was the rice!
Stacy Lloyd . 2022-07-04
MORE AT Google
Normally wouldn’t complain but after emailing Lee house & not even getting reply felt I had to! Ordered couple of weeks ago a delivery one of the dishes which was supposed to be beef Szechuan turned to be just veg Szechuan & then 2 weeks later which I actually ordered in person I ordered mixed Szechuan & got home & it was some kind of omelette of which I do not eat eggs. If no response will start using Jade Gdn.
Graham . 2022-03-09
MORE AT TripAdvisor
I believe this is the first time I've ever posted a review but I felt I had to as the meal was AWFUL, If I go through the list of items I had I had soggy greasy pork balls , with a strange colour meat inside , The egg fried rice look like it been warmed up in the microwave, I had a beef dish which I believed was boiled as it was anemic colour with no tast what so ever , The spare rids where missing a main content MEAT , Chow mem was jus totally greasy The only item which was OK was the seaweed A AWFUL meal
Keith . 2021-11-20
MORE AT Google
The food from this takeaway was terrible it was tasteless, greasy, slimey and the only item that eas edible was the rice. I rang the takeaway to complain and asked for them to collect it and they that the manager would ring back in two mins which she didn’t so called again and was advised that the chef said there was nothing wrong with the food and the manager would call back in ten minutes. Nearly a week later I have had no call. And all I was told in one of my calls wad if we didn’t like it then don’t order again! Terrible customer service so my advise to anyone who has a complaint about their food , don’t bother ringing them because they are not interested.
eadel . 2021-10-01
MORE AT TripAdvisor
OK so my usual fave place jade Garden is having a refurb so thought I'd try this was happy when I walked in so clean and lovely people, but as for the food shocking it is hands down the worst I have ever had. 1. Chicken was so overcooked was dry chewy 2. No flavour just overkill on salt & msg 3. Noodles where pale as anything I mean usually any chow mein is great but this no way. 4. Sweet and sour sauce was sugared vinegar 5. Chips well they were just like 8 days old. 6. Rice unevenly cooked. 7. Satay was slimey sauce, no nuts as should be just a hint of flavour again salty and msg override. 8. Chicken balls must have been cooked and then microwaved just massive doughballs awful. We actually put it in the bin and didn't eat any at all after tasting a small amount vile. I don't like to leave reviews like this but I'd hate anyone else to waste their money.
sha888888888 . 2021-09-20
MORE AT TripAdvisor
Helpful on the phone. Went off and called me back to confirm food was ok for vegans. Very quick delivery. Food arrived piping hot. Nice crunchy vegetables. Very tasty. Will use again when we're in the area.
Lynn Ritchie . 2021-07-03
MORE AT Google
Very tasty food, free prawn crackers 😋 Excellent Covid-19 prevention measures.
Lisa Gutteridge . 2021-06-28
MORE AT Google
Super fast delivery even on a Friday night, all my food was hot fresh and generally excellent, and the price was reasonable.
Thomas O'Meara . 2021-06-11
MORE AT Google
The products are fresh, tasty, large portions, a lot of vegetables and meat. Thank you 👍
Irina T9 . 2021-03-02
MORE AT Google
First time of using, very prompt delivery and the food was hot and tasty,will use again
Royston Saunders . 2020-12-26
MORE AT Google
Best Chinese around. Fairly priced and lovely staff
David Barrass . 2020-11-29
MORE AT Google
Absolutely disgusting Your food is filth tesco's microwave food is far better than this place
Philip Purvis . 2020-09-17
MORE AT Google
We ordered set menu B for 2 people, the food was excellent, more than enough for 2, it was very tasty and hot. If it was local to us it would be our favourite but we are on holiday. Thank you Lee House for a great service. Lancing is lucky to have you.
Sarah Scriven . 2020-08-08
MORE AT Google
We had a really good dinner for Lee House last night. They have put a lot of work into making there shop covid save.
Tony Gillett . 2020-07-05
MORE AT Google
Great food so much better than they were a few years ago! Well worth going back to.
Peter Bance . 2019-12-01
MORE AT Google
I My daughter and I normally enjoy a good meal from Lee House although today it was really bad. It was greasy, tasteless and the chicken balls were inedible as they were chewy and pink inside. Our meal was a complete let down. A total shame.
Dappymum . 2019-11-05
MORE AT Google
We ordered a set menu and 2 separate dishes for a vegetarian, the vegetarian food was vegetable spring rolls and fried vegetable balls. When it turned up the fried vegetable balls were actually chicken! I phoned and said what had happened, they took ages to look at order & eventually said they would bring out the order in 10 minutes. 40 mins later it turned up (we had all finished eating) and he wanted to take back the chicken balls!! I refused. I am so cross and disappointed, the person who is vegetarian almost ate chicken through no fault of their own.
sarahrog1 . 2019-10-19
MORE AT TripAdvisor
The food is great,People are also very good,will come again.
Master Fusion (MasterFusion) . 2019-10-01
MORE AT Google
Good takeaway they also deliver
Martin Mitchell . 2019-08-02
MORE AT Google
Nice food could do with redecorating
Dave Burgess . 2019-07-25
MORE AT Google
My order was completely wrong and when I phoned to ask for the right food I was told in a very firm tone that the order was right when I went in there to complain I saw that the place is filthy.
Me . 2019-07-03
MORE AT Google
The best Chinese in lancing lovely food and quick delivery
gordon adams . 2019-06-08
MORE AT Google
Food always great, big portions for low money, very nice people!
Szymon Humięcki . 2019-04-28
MORE AT Google
Food over an hour late, wrong order given then took the food back and swapped it with the other people who had been given our order rather than cooking fresh so was cold when it got here. Food disgusting, no meat just vegetables despite ordering a meat dish. Staff were rude. Would never use again!
Amy Whittington . 2019-03-27
MORE AT Google
Awful, do not ever use Order was an hour late Order was wrong Driver then reboxed the order to give to the next cuatomer Just no, I will never never come back here
Chris Whittington . 2019-03-27
MORE AT Google
We had a takeaway for the first time from here in November, and it was really tasty. Tonight was a different story. It was horrible. Prawn crackers were tasteless. The 3 main dishes were tasteless and the meat of very poor quality. The chicken was disgusting, and I think was about 90% water. Do yourself a favour and order from the oriental express in North Lancing. We should have stayed with what we know.
kazza88871 . 2019-01-11
MORE AT TripAdvisor
Appalled with the service, ordered at 7.30 turned up 8.45, main part of meal missing , after sorting out on the main part of the meal turned up at 9.55 , the meal was a total waste as the first part was stone cold. Went back 2 days later to get a refund what a joke, total waste of time and they were rude they don't give a toss,. I shall never go back .
gary wakeford . 2018-12-30
MORE AT Google
Not that impressed with the food. Not too bad but not great. Worked there for a while as a driver and really wasn't impressed with smoking in and the general hygiene of the kitchen.
thomas wild . 2018-04-01
MORE AT Google
Absolutely VILE food! Really greecy, duck was dry and soup slimey. Expensive Chinese food that went in the bin. Don't go there!!!!!
Kirsty Battrick . 2017-01-09
MORE AT Google
Great Happy Family and a good Curry. Will call again.
robert . 2016-12-28
MORE AT Just Eat
Food arrived items missing rung to say no apologies brought the missing items 30 minutes later
sarah . 2016-12-27
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Great Happy Family and a good Curry. Will call again.
Robert . 2016-12-27
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Food arrived items missing rung to say no apologies brought the missing items 30 minutes later
Sarah . 2016-12-27
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Absolutely shocking delivery time was almost 2 hours past the latest expected time!! Average food as well!! Wouldn't order again!!
Chris . 2016-12-15
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The order turnew up exactly when they said and it was really delicious
Brian . 2016-12-06
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The order turnew up exactly when they said and it was really delicious
brian . 2016-12-06
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Food was lovely apart from the chips which are normally good but this time were defnatly not fresh.
Paul . 2016-12-04
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Food was lovely apart from the chips which are normally good but this time were defnatly not fresh.
Paul . 2016-12-03
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Good food, would recommend them again.
Samantha . 2016-12-02
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delivered really quickly. Hot, fresh and delicious
Gemma . 2016-11-23
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delivered really quickly. Hot, fresh and delicious
Gemma . 2016-11-20
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Not impressed. Have gone to Lee House and waited for my orders in the past and they have been much better and fresher. Chicken Satay came on skewers not what was ordered......sadly disappointed. Will not be ordering for delivery in future.
Steve . 2016-10-15
MORE AT Just Eat
My normal takeaway is shut on a Tuesday. So tried Just Eat which worked very easy. Drove down got my food everyone was very nice. My food was a slight disappointment King prawn balls and chicken balls overcooked and very dry inside. Chicken fried rice and chow mein was great. Chicken satay tasted like the chicken was cheap and rubbery,if you cook chicken quick at a high temperature it becomes rubbery so can only guess they did this. Would I go there again and recommend Lee House probably not. Just remembered got home and could smell the oil or grease through the bag.
Andrew Tavner . 2016-10-11
MORE AT Google
Food was lovely and tasted fresh
Trevor . 2016-10-08
MORE AT Just Eat
I am still waiting for the food to arrive - it is currently 50 minutes overdue
Helen . 2016-10-07
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Good meal. Enjoy food from here and delivered quickly 👍👍
Natalie . 2016-10-01
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Absolutely disgusting!!!! I want my money back!!!!! £35 spent to just be thrown in the bin!!!!! Chow mein was just disgustingly greasy had one mouthful and that was it I felt like I had just had a mouthful of oil!!!!! Chicken balls greasy and soggy but worse than that a few were way undercooked!!!! Chicken is not supposed to be pink!!!! My daughter wanted some chips which tasted completely stale like they were yesterday's just shoved in a paper bag!!!! When I ordered they stated delivery time was 18:55 they didnt turn up until 19:20 and the food was unbelievably greasy you could see it all on the paper bags!!!! I urge anyone who is.reading this to not buy from here I wouldnt even.consider trying it save your money...
Samantha Chambers-Collins . 2016-09-21
MORE AT Google
Food was excellent as always; ready in twenty mins and great service. Would definitely recommend.
Laura . 2016-09-16
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Always good food & staff are polite
Natalie . 2016-09-16
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Never using them again. Delivery was 40 minutes late and not even an apology from the driver. Total joke. Used to use them a lot never again Please take away the stars for delivery.
Simon . 2016-09-03
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I ordered the DRY shredded crispy beef and it came with sauce. I called them to explain and they disnt do anything to fix it.
Paige . 2016-08-28
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Excellent food, hot and delicious, received really quickly and cheaper than our usual takeaway! Will definitely use Lee House again, best Lemon Chicken I've had in ages too!! Yum.
Gemma . 2016-08-23
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Fantastic food, friendly service, probably the best Chinese takeaway in Lancing.
Davey . 2016-08-21
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Very handy when changing trains at Lancing station. Order in advance through Just Eat when passing Haywards Heath, hopp of the train, pick up in 2 mins, this is a rapid, easy dinner for a tenner. Food quality is fine but nothing special, service is usually on time and piping hot. Not too shabby.
RaveDJ . 2016-08-13
MORE AT TripAdvisor
chips tasted like they had been re heated in a microwave, prawn toast was well over cooked. Not the best food i have had from this takeaway.
Alice . 2016-08-09
MORE AT Just Eat
Always tasty and of good quality. Always deliver before the quoted delivery time.
Mr . 2016-08-05
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The 3rd time I've ordered from Lee House. Food was great and delivery was prompt. Not used the takeaway service, so really the rate for that is N/A
Roger . 2016-07-23
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Very simple to order ,delivered promptly .food was delicious especially the duck yummie!Will definitely be ordering from here again.
Mandy . 2016-07-23
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Disgusting.. and Lady driving needs to be sacked ( she so miserable )
Lily . 2016-07-15
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Good experience and delivered exactly when they said they would.
Paula . 2016-07-10
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Great meal. Really fresh. Really tasty. Lovely service and delivery man. Just would like it a little quicker. V small moan as really love Lee House
Chris . 2016-06-28
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Lemon chicken sauce was a bit bitter, didn't like the veg and peppers in chicken satay skewers apart from that all was lovely.
Tracey . 2016-06-26
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Been using just eat for some time now and I've never encountered such a traumatic experience and am so unsatisfied food was cold parts were wrong on my order and the attitude I reviewed from the delivery driver was outrageous
Lauren . 2016-06-17
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Lovely hot food, the best vegetarian bean curd.
Velda . 2016-05-28
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Amazing... Very fast delivery and awesome food. Will highly recommend.
WASTED TROJAN . 2016-05-21
MORE AT Google
Meat too chewy, satay sauce gooey/slimey. Overall very disappointed
Laura . 2016-05-07
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A beautifully cooked meal which we really enjoyed. The quality was as high as usual from Lee House.
Andy . 2016-05-04
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Food was lovely, always order from here. The only problem is the lady take away driver. She needs to go!
Lily . 2016-04-28
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Used for the first time , the food all tasted the same and it had a taste of old reused oil, lots left over as couldn't eat it. Checked out hygiene rating after attempting to eat it and they have a 2 😬😝
Pookie-3105 . 2016-04-27
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I am 12 weeks pregnant and was in the middle of eating and found a sharp metal object mixed in with the food. My partner phones up and got told there was nothing they could do about it and was spoken to very rudley.... Apparently there was no one to talk to I'm absolutely disgusted in the business 👎🏻
Jasmine Greenfield . 2016-04-26
MORE AT Google
I ordered it to be here at the Pacific time for my husband to be back and it was delivered way too early, and got cold! No help when I rang them up and delivery driver was very rude!
Lily . 2016-04-22
MORE AT Just Eat
we regularly use Lee house as the food is great and the portions are good. crispy fried garlic mushrooms are to die for
Paul . 2016-04-10
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Terrible customer service. Ordered food at 18:30 for estimated delivery of 19:15, no food by 19:45, called and was told its out for delivery. Nothing by 20:05 so called again and told its be another 5 minutes. It finally arrived at 20:15 delivered by a surly female driver who had zero manners. Not impressed and food was cold...
Deborah . 2016-04-07
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Give unrealistic delivery times and being charged £1.50! No one minds waiting if the food is of a good standard. Unfortunately it went in the bin after a few mouthfuls!
Darren . 2016-04-02
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food really nice but didn't get the whole order
Stephen . 2016-03-31
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Lovely food as per usual. Won't order from any other Chinese.
Jemma . 2016-03-30
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Have used this place a few times but had to stop after having raw chicken in the sweet and sour chicken balls, I don't think they realized it was raw before sending the order out but they didn't want to know when I called to inform them about it.
bambatta . 2016-03-28
MORE AT TripAdvisor
Brilliant ordering system and the foods not bad.
Ian . 2016-03-25
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3 in 1 meat was a very small portion .. Will not order again .. Otherwise very nice
Lisa . 2016-03-19
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well we have ordered from here many times and mostly all been ok but last time it took just over 2 hours to arrive , no word from driver to say why or apologise then off the 4 main dishes we ordered 2 were horrible , sweet sour pork balls i cut one open and meat inside was pink and shredded beef tasted worse it was all like warm pork scratchings , all fat and no taste of beef , so very dissappointed after spending lot money there
adam a . 2016-03-15
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First time trying Lee House as delivery time posted at 45 minutes as opposed to my local which was 70-80 minutes. So, paid the delivery fee as Lee House is a little further away. After 1 hour 10 mins I gave them a ring to see where food was. No apology...'another 15 mins' they said. Which turned into another 30 mins. Delivery guy didn't bother to come to flat, waited outside, not very friendly. Sorry, Lee House, but you have to do better than this. Won't be back.
Jamie . 2016-03-06
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Orderedfor delivery at8pm. Finally received at 8.45!!
Anna . 2016-03-05
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Good quanity of food, order at least an hour and half in advance. Took longer than estimated time. I was 5 minutes away from me cancelling my order.
Trevor . 2016-03-03
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Food was amazing, delivery time wasn't too good however the service was amazing. Would highly recommend :)
Ryan . 2016-02-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We don't have a chinese take away often but we had saved enough up to have a treat. This is our go to as have always had nice hot good tasting food. We are wondering if it has changed hands as the one last night was awful the barbeque spare ribs were in a wishy washy tasteless greasy sauce. The ribs were greasy no flavour and all fat. The noodles were cold and running grease. The lemon chicken can only be described as rank they swimming in a greasy sauce and as you cut the chicken all yew could see was an undercooked meat. The prawn crackers were hard and greasy. We did phone and they said they would send another out we couldn't even think of that asked for a full refund which we are waiting on and wont be using them again.
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We ordered food for delivery about 5pm and were informed it would be delivered by 6:15pm. I thought this was a long time but made allowances because it was a Saturday. When the food hadn't arrived an hour and a half later I tried calling the shop. Tge first few time I got a busy tone, the it connected and a recorded messaged informed me the person I was calling knew I was waiting, after waiting paitently for several minutes, they hung up without talking to me I then had to go through the whole process of trying to get through again. When my call was finally taken I was informed my order was on its way and would be five minutes, no apology ir explanation given. When the food finally arrived at 10 minutes to 7 it was cold. Jades Garden is a 3 to 4 minute drive from our house so goodness knows how it took so long to be delivered that it was cold. The order came to nearly £60 so it's a disgrace to be served cold congealed food.