Domino's Pizza in Reigate and Banstead

Tasty food! Quick delivery and great delivery man.

I ordered a pizza and it was on delivery in the same spot for twenty minutes

Pizza was good but a bit too greasy and card was declined when more then enough money was on it and friend had to pay for me and yet they still took the money out of my account and has not been put back in

Room temperature pizza. Poor customer service. Slow delivery.

The pizza was really good. There was a lot of cheese on the pizza and it may be one of the best dominoes pizza we ever had. There was this really nice lady who was working by herself and she was amazing. She was quicker than multiple people making 4 large pizzas. The interior was amazing and the service was the best I have had at any domino’s and the pizza was really good. 9/10

We live closer to the Redhill store but I go here for better food and better service

We ordered 3 large pizzas. Long waiting time, and unfortunately pizza arrived barely warm (Domino's delivery). No answer for the complaint email via the help button, or for opinion "how was your order".

Absolutely por pizza, they can't even make a simple cheeseburger pizza correctly. And to to it all customer service is extremely poor.

Fantastic evening thabk you very much Food was amazing nice music good atmosphere..

Domino’s sent incorrect topping and not tried to put this right

It’s been a while since I had a Dominos, and it will be a while before I have another one. There has been a real drop in quality with their pizzas. The service at Reigate is always poor, I don’t think I’ve ever had it right first time. This time, I got sent the wrong pizza and they said they’d send a replacement right out. 1 hour later, I called back and a different person answered and had no idea about the issue I called earlier about. Replacement pizza finally arrived around 2 hours later! 👎🏻

An absolute disaster!!!! While their quality has gone down for sometime now, the customer service for this particular order I placed was terrible. First, they forget to add the chicken toppings to my pizza & didn't even have the courtesy to call & inform while they had figured this out right after the pizza was out for delivery. Reason being a busy evening. I would have understood this but then the manager decides to give a credit note without even speaking to us. When we call, he rudely says "oh we already knew that we had forgotten the chicken toppings but we were busy to call you. I have issued a credit on your account". His tone indicated "I don't care if you never order food from us again". Probably they have far too many customers to be bothered with our order.

Small but functional. Not enough cheese on the pizza.

I was in store for a click and collect but had arrived 10 minutes early. Had nothing else to do but watch the staff work, so here is what I saw: -the venue was clean. Not only the waiting area but the kitchen appeared tidy, clean and organised. -staff were efficient and diligent, there was a clear and systematic process. From the spreading of the dough through to final toppings before the oven. Staff members communicated along the line the specifics of each order. -The staff working were polite despite being busy. While I was in the store it was clearly taking numerous orders. This included a Karen demanding a refund over the phone. Staff dealt with all of it calmly and politely, despite being under pressure. Well done guys, it’s rare to see people caring about their work in a takeaway these days.! Keep it up !

It's a dominoes. Pricey but reliable.

We went in to order and take-away the pizzas initially at the Reigate branch. Sadly the staff confirmed they couldn’t receive payment by card at that time due to a fault (no sign on the window confirmed this), and the Reigate branch has stopped accepting cash awhile back which isn't helpful when card payments cannot be made and shows a lack of suitable business continuity! This left the only payment method via an app to download, and link to your bank account etc. The IT for this sadly didn’t work, and so couldn’t obtain the pizzas due to no available payment mechanism as described... We then went to the Redhill branch, after having been told the 2-4-1 deal was the best value choice on offer at Reigate. However, hindsight showed 2-4-1 large pizzas with 4 toppings was £24.75, yet there was also the any pizza £10.99 deal (seen after ordering and leaving etc so too late to have chosen). So 2 pizzas would have been £21.98 and so better value and cheaper than the 2-4-1 deal which was £24.75. So the staff had advised us to choose the more expensive deal saying it was in fact the cheapest - when it evidently wasn’t. This would seem to be a lack of awareness of their deals or deception depending on the view you wish to take, but either way it's at least very disappointing, annoying etc and offputting for visiting Domino’s, which is a shame since the actual pizzas were actually very tasty.

Have bought here several times on way back from Gatwick. Had the meaty pizza but very disappointed. Was ready when I got there, but seemed to be more tomato sauce and onions than meat.

Pizza was great, customer service was good.

The pizza is delicious and tastes nice and the hot wings are really nice

What a fabulous boy, it’s a pleasant surprise to receive such fabulous service. Well done that boy xxx

Good Pizza, good delivery times, decent price. Solid 4, great pizza for parties, gatherings etc.

Ordered a pizza today at 14:46pm received a text at 15:19pm to say pizza has left and is on its way. Received a call at 15:36pm to say that the driver was in an accident but is ok, pizza remade and new delivery driver called, a few calls later and a second text to say my pizza is on its way 16:20pm. Still waiting. It’s unfortunate as I enjoy my pizza from here but this is the last time I order from them. Hopefully you have a better experience than I did.

When they have. The right staff/ chef their pizzas are are really the best.

Nice location to have a open air pizza by just crossing the road 👍

Very efficient for takeaway service. The pizzas were tasty and the buy one free one offer made them very good value. Good range of vegetarian and vegan options. Thank you.

Not impressed. Highly expensive for a small 13 inches. The value they make the pizza is like £2 a pizza and they sell it at £20. Thats a 80% profit for something you can buy at your local supermarket. Go to Sainaburys or Morrisons and your pick up an equally good pizza for £3 to £5 each. Money grabbing establishment

The past 2 orders arrived stone cold. I tried to get a refund but still waiting. I am not going to bother again. The only reason I ordered a second time, a few weeks apart from the first order, was I thought it may just have been a bad night. It turns out they are just rubbish.

Terrible is very wet and greesy and is overloaded with cheese. DO NOT GO!

Just had 2 large pizzas delivered for a Friday evening dinner after a busy week at work. Easy ordering, good price, fast delivery, very good doorstep service & steaming hot pizza. Well done guys.

Ordered 2 pizzas from the Reigate Branch and noticed the quality of Pizza has gone down. The toppings on the pizza seems to be half of what it used to be before. They seemed to be cutting cost by reducing the pizza toppings massively. I have always ordered from dominos Reigate but won't be doing in the future.

Incredibly disappointed i went in after ordering through click and collect to get my pizza. The lady on the phone was very blunt and didn't charge me over the phone so when i went in the man at the front desk charged me for my pizza and two waters. Except by mistake he only charged me £3 (which i didn't realise at the time) 6 hours later i received a very rude phone call accusing me off purposely not paying for my pizza and i was told that i should've known that he had charged me the wrong amount. This woman spoke to me in a very disrespectful manner and did not once apologise for something that was their mistake not mine. She then continued to threaten to block my number when i advised her to be more careful next time. Disgusting way to treat a customer and i will never be buying pizza from there again.

Great Pizza friendly staff value for money, easy parking

We ordered pizzas online which didn’t arrive. When we chased, the guy we spoke to said that there had been a problem with the online system and they didn’t receive the order. He went above and beyond and made sure we received the orders ASAP.

Working nearby, a quick mid-morning snack to share with a couple of colleagues was made both easy and tasty and served with a cheery smile.

Today's visit was 5*. The one employee was exceptional in his service and the pizzas were cooked perfectly. I have had love/hate experiences at this location with the quality of the pizza so Today I wanted to be sure to give some praise as it was a good experience.

Mega fast delivery. It was nice and hot. Loads of topping and very tasty. Best local pizza by a mile.

The prices are fairly expensive but the pizza is lovely

Tried to call for 45 mins. Never answered the phone once...

its not open at 1am wrong information.

I usually order from Banstead Dominos, but this time my order was delivered from Reigate one. The quality of pizza was noticeably low, very less on toppings. Potatoes wedges box was more than half empty.

Just ordered a collection said it would be 10mins, it was 10minutes staff where friendly polite and help full.. what more do u want? Excellent service and the pizza was decent too.

Friendly staff makes a difference. Consistent quality as expected from a franchise.

Best place to order, really quick delivery. There was a mistake with my order and I got cookies instead of wedges but they sorted it out and I recived my wedges quickly after and also let me keep the cookies. There really quick and friendly and if you do have an issue they’re very quick to fix it

They have good prices. Buy one get one free I like Domino's pizza.😀

Ordered 2 pizza's for delivery and they were put for collection instead. Over an hour later still no pizza, called and told of mistake and that our pizza has been sitting waiting to be collected! Advised to check to see if it's cold when it arrives and that they will give us a voucher to say sorry for the mistake! Helpful! 2 starving children and another 15 mins later pizza arrives, cold and alot like cardboard no voucher! Call to advise not happy, told I can have 2 more pizza's made and sent but will be another 45 mins! 2 hours for hot pizza! Explained this is not an option as too late for the children, they need to go to bed. Then passed to the manager Denise, who has absolutely no customer service skills at all! Screamed at us, hung up when we suggested she was not helping. Called back and said we wanted a refund, and advised by Denise this is not an option, she is only willing to give us half because we excepted the cold pizza! The delivery guy pratically threw them through the door and legged it. I can not put into words how rude and unhelpful Denise is.Thank you so much for ruining our evening Domino's Reigate! Come back to Reigate Papa John's please..!

Worst dominoes I have ever used I click on an offer online and something else is sent as if it's my fault useless.

dominoes pizza is always the one. that Texas bbq isn't done better anywhere else. but let's be honest, you're paying £££ for what is just bread, cheese and sauce at dominoes.

The Pizza is good, but the staff are literally so rude and patronising. They literally have lied to me on countless occasions. One time even telling me their driver had a car crash that they later said didn’t happen.

Always in time and the food is nice .

The pizza was good and hot but driver did not follow delivery instructions DO NOT RING DOOR BELL - SLEEPING BABY Please knock......presses door bell 4 times!!! Also sign on door!!!

Ordered a pizza almost two hours ago. Never arrived. No sign of driver and customer service non existent. No one answering shop phone. Avoid.

I usually get my pizza from Horley and it's fantastic there.. But going into Reigate Domino's was an extremely disappointing experience. Arrogant woman serving at the front talking to seemingly her mates on the phone for all to hear. Was not very polite, and went straight back on the phone call after taking my money without even thinking about giving me my change. They definately do NOT deserve any tip in the form of change. Forgot to give the rocket which apparently doesn't come on the pizza even though they put a sticker on saying do not forget the rocket. Quality of the texas bbq pizza was dreadful. An absurd amount of sauce it's falling off the pizza itself. Absolutely shocking experience. And have the nerve to stick a help wanted poster on my pizza box.. Rather insulting considering the 'staff' they have there. The most certainly do need help. I'll also add the woman was giving free drinks to her friends.. i'm sure that's not within company policy..

Made quickly and did not skimp on the cheese what more could you want. Also garlic twist things were actually moist and not dry like I have had from my local dominios far to often.

Terrible customer service, need to up their game to gain my orders back. Would much prefer to go to Deliveroo.

Fast delivery and piping hot delicious pizza

Just opposite rigate park car parking.

My experiences with Domino's in the surrounding areas haven't been the best but I must say that this branch is ever so slightly different. It's better and more accurate than the Redhill branch so would rather buy from ere but the downside is how busy they get. I went to lunch with work colleagues on Monday for their £1 pizza deals and it was so busy that I waited in the store for 40 minutes for a personal pizza and I had ordered it before the college rush came in!

Really awful service. Randomly get called back to find they cancelled order only got a diet coke for inconvenience. Not what I would expect. I hope a social media/communication manger will response!

Pizza was delicious, hot and lovely toppings. I was very impressed with order process and delivery driver very pleasant. Well done Domino's may it continue.